Total 733 Customer Service / Call Centre job vacancies

Role: Desktop Support Engineer

Any of the below certifications (Equivalent / similar) would be an advantage:

• Google IT Support Professional Certificate
• Microsoft 365 Certified: Fundamentals (MS-900)
• ITIL Foundation (for service/support basics)
• Cisco Certified Support Technician (CCST IT Support)

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing arrange of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

- Performed Desktop Support services to users

- This includesreceiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

- Perform imaging/re-imaging

- Perform tech refresh on devices

- Perform asset inventories

- Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

- Updates Incident records

- Creates and updates work instructions (where necessary)

- Document standards and procedures (where necessary)

Qualifications

Requirement

- Min. ITE/Diploma graduate with 1 year experience in desktop support

- Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365

- Clear Spoken &Written English.

- Possess at least one (1) of the following certifications or their equivalent:

- CompTIA A+;

- CompTIA Security+;

- CompTIA Network+;

- Microsoft MD 102

- Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

- Open to commuting to different part of Singapore to perform required work

- Demonstrate knowledge in the support of workstations, and related components

- Good verbal and written communication skills

- Good coordination skills

- Ability to prioritize effectively and work with a sense of urgency

- Effectively communicates with teammates and managers

If you are keen to explore the above role, please send across your updated resume to Mani.Sathis@helius-tech.com and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

The role

As a Customer Support Engineer, you will be responsible for advising on and selling aftercare services for existing installations. To strengthen customer relationships and increase revenue, the Customer Support department focuses on services such as maintenance, inspections, upgrades, service contracts, and training. A key part of the role is dedicated account management, ensuring our clients receive optimal and efficient support. Throughout the entire process, you will be responsible for one or more specific clients. You will work closely together with your fellow Customer Support Engineers.

What will you do?

• Proactively approach your assigned clients with the goal of generating new service and Customer Support assignments.
• Prepare and issue realistic and accurate quotations for all aftercare activities in a timely manner.
• Record activities in ISAH (ERP system), review and prepare project calculations.
• Diligently follow up on potential assignments and outstanding quotations.
• Conduct negotiations within established margins and issue order confirmations to customers.
• Ensure proper management of project budgets and documentation within the assignment scope, while providing accurate information both verbally and in writing.
• Be available to address urgent issues (including through the on-call service), initiate appropriate solutions, and deploy resources where needed.
• Share responsibility within the team for the service hotline. As part of a rotating on-call schedule, you will serve as the (secondary) point of contact for clients for a period of seven days.

What do we expect from you?

• A bachelor’s degree in Technical Business Administration or Degree in a relevant technical discipline (Mechanical, Electrical) preferred.
• Preferably 3 – 5 years of work experience, with a technical background being an advantage.
• Strong command of English, both spoken and written.
• Analytical skills with the ability to gather and process relevant information and formulate solutions.
• Strong communication skills; able to clearly and convincingly convey information both one-on-one and in group settings.
• Commercially driven mindset.
• Flexible and available to participate in the on-call service for urgent issues.
• Experience with ERP systems isa plus.

What do we offer?

• A position at a unique and dynamic company contributing to the energy transition. In order to get trained for the position, you need to be prepared to travel to HQ for a period of time (between 2 – 3months).
• A pleasant and informal working atmosphere.
• Competitive salary in line with the role.
• Opportunities for training and professional & personal development.
• Flexible working arrangements

Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Job Description

• Supporting and servicing of Bank’s request for hands-on engineering function at Bank’s Datacenters.
• Troubleshooting any hardware related issues.
• Installation of related software as per required for Microsoft, VMware for hypervisor layer. On-siteand on-the-job training can be pickup and learned as the RE progresses into his job functions. The RE is not limited to above software, if he’s a keen worker, he can learn and install related software such as Red Hat, Chef, Veritas as per X86 Cloud RFP software stack.
• Installation and configuration of servers, KVM switches and cabling work.
• Server decommissioning and upgrade activities.
• Patching of latest software updates as required

Requirements

• Diploma in IT/Computer related discipline
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Plan and lead Ops team as PMO for implementing FLEXCUBE CASA module for Korea Branch.
• Creating plan and support BA to define the business requirements and ensure the system coverage. Progress and issue management also included.
• Support the Project Manager and client’s PMO team in planning, tracking, and coordinating project activities to ensure smooth project execution.
• Develop and maintain project plans, schedules, progress reports, dashboards, and other project management documentation.
• Monitor project timelines, deliverables, and dependencies, ensuring any delays or risks are promptly identified and escalated.
• Assist in preparing and consolidating weekly or monthly project status reports for both internal and client stakeholders.
• Ensure adherence to the client’s project management framework, compliance standards, and documentation templates.
• Coordinate with various workstream leads, vendors, and cross-functional teams to facilitate communication and issue resolution.
• Assist with change request management, risk and issue tracking, and lessons learned documentation.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 3 years’ experience in top-tier or leading consulting firms with a focus on the banking industry projects.
• Excellent stakeholder engagement and collaboration skills, with the ability to work effectively with geographically dispersed teams across overseas offices.
• Good socialization skills
• Professional Mindset with Responsibility and Strong self-discipline and commitment to the project success.
• Good communication skill in both English and Korean or Japanese (Business-level proficiency as mandatory) to liaise with Korean or Japanese stakeholders and clients.
• Expertise in PMO role for package system implementation project
• Proven experience in end-to-end project management, including planning, execution, monitoring, and closure of system implementation projects, with accountability for timeline, scope, budget, and quality delivery.
• Strong risk, issue, and stakeholder management capabilities, with the ability to proactively identify project risks, drive mitigation plans, manage cross-functional dependencies, and report effectively to senior management and steering committees.
• Implementation experience and knowledge of Oracle Flexcube is a plus.
   

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Job Description:

• Check Policy Contracts to prepare for mailing to policyholders
• Process billings, collections and payments of policy premiums
• Data Entry / Amendments for insurance applications
• Daily retrieval & sorting of documents at mailroom
• Ensure department KPIs are achieved for policy delivery and processing

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

Overview

Our client, a leading global financial markets and trading technology firm, is seeking a Trade Desk Associate to join its Singapore-based FX operations team.

This role supports a 24x5 low-latency electronic FX trading platform used by global banks, buy-side institutions, corporates, liquidity providers, and prime brokers. The successful candidate will provide real-time client support, monitor trading activity and platform performance, and troubleshoot trading, connectivity, and market data issues during the Asia trading session.

This is an excellent opportunity for someone with experience in an electronic trading environment who is looking to deepen their knowledge of FX markets, FIX connectivity, Linux, and low-latency trading systems.

Responsibilities

• Serve as the first point of contact for client enquiries via phone and email during the Asia trading session.
• Provide real-time support across trading activity, platform connectivity, APIs, and market data.
• Troubleshoot client issues involving FIX connectivity, order behaviour, platform functionality, and trading flows.
• Use Linux and command-line tools to review logs, investigate incidents, and support issue resolution.
• Monitor trading, market data, client connectivity, and system dashboards throughout the trading session.
• Perform daily and weekly pre-market system health checks to ensure platform readiness.
• Identify, triage, document, and escalate operational or technical issues promptly.
• Monitor market integrity, including crossed or off-market pricing and value-date issues.
• Liaise with liquidity providers, institutional clients, sales, technology, and operations teams to resolve trading-related issues.
• Support new client onboarding, FIX certification testing, connectivity checks, and production-readiness activities.
• Maintain clear and accurate incident records, client communications, and regional handovers.
• Contribute to process improvements, operational documentation, and platform resilience initiatives.
• Participate in holiday and weekend coverage rotations when required.

Requirements

• Bachelor’s degree or equivalent educational background.
• Approximately 2–3 years of experience in an electronic trading, financial markets, trade support, application support, or technical support environment.
• Experience working within a trading environment, with a good understanding of both market activity and trading systems.
• Hands-on experience with FIX protocol is required.
• Hands-on experience with Linux and command-line tools is required.
• Basic understanding of electronic trading, FX markets, market data, liquidity, or exchange-traded products.
• Strong troubleshooting and problem-solving skills in a fast-paced, time-sensitive environment.
• Excellent written and verbal English communication skills.
• Confidence communicating with institutional clients and internal technical stakeholders.
• Ability to document issues clearly and manage multiple priorities during live trading hours.
• Smart, proactive, composed, and eager to develop into a subject matter expert.

Working Arrangement

• Hybrid arrangement: four days onsite and one day working from home.
• Standard coverage is aligned to the Asia trading session, typically 7:00 PM–3:00 AM ET.
• The role also participates in Sunday market-start coverage, which may require an earlier start than the usual shift.
• Flexibility may be required during major incidents, heightened market activity, public holidays, or weekend coverage rotations.

Contractual role (opportunity to convert to a permanent role based on performance)

$2200 to $2500

Location: Kaki Bukit

Rotating Shift (Morning: 7am-4pm or Afternoon: 1:30pm-10:30pm), off 2 days per week or
Permanent Night Shift (10pm-7am), off 2 days per week (Night shift allowances $10 per night shift)

On the job training is provided. First month training conducted during office hours (8am-5pm).

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the operation coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customer
• Disseminate work requests to operation teams
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records
• Other duties as when assigned by Supervisors

Job Requirements

• Minimum GCE O Level, NITEC or equivalent
• Applicants with call center or customer service experience will have an added advantage.
• Must be willing to work on shift schedules

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm

Salary: Basic $2500 to $2800

Address: Joo Koon

Requirements

Relevant experience

Job scope

Answering of phone calls

Preparing Sales Quotations and Issuing of Sales Orders

Follow up of sales orders until delivery is fulfilled

Eager to learn company’s range of products

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Full time

Entry-level

Salary: $2,300-2,800

12-month contract (with 3-month probation period), renewable

Company & Role Overview

Favella Translations is a Singapore-based translation agency supporting international clients in the legal, financial, medical and luxury sector with precise, time-sensitive translation and interpretation in 30+ languages.

As a Junior Operations Executive, you will be supporting the day-to-day operations of the business and work directly with our founder and Head Translator. Through mentoring and training within a small specialised team, you will develop practical skills to handle administrative tasks, coordinate linguistic projects, and successfully liaise with international vendors and clients. 

From arranging interpreters for foreign diplomats to coordinating the translation of high-stakes contracts, you will be involved in delivering top-notch services in an international and multi-cultural environment with strong opportunities for growth.

We are looking for a team player with the right attitude - someone who shares our values of precision, service mindset, and ambition to continuously improve. If this sounds like you, we look forward to working together.

This role is designed as a structured learning pathway into operations management, with the goal of becoming fully independent within 6-9 months.

Benefits

• Direct training and mentorship from the founder

• Training in a wide scope of operations, language and client services: you will be learning a lot every day, with strong opportunity for career progression

• International and multicultural working environment, liaising with clients and vendors from all over the world

• Exposure to work with top-tier law firms, embassies and international clients

• Central location in Singapore, a short walk from MRT

• A clear pathway to handling projects independently within 6-9 months
  

Key Responsibilities

Operations & Administration

• Organise and prepare project files and documentation

• File invoices and expenses for internal records

• Maintain accurate databases for projects, clients and vendors

• Support with ad hoc administrative tasks such as booking courier deliveries and attending legalisation appointments

Project Coordination 

• Assist with client enquiries and quotations across channels (email, WhatsApp and phone)

• Outsource projects to vendors and track project timelines

• Ensure projects are delivered accurately and on time

Language Support 

• Attend to client calls and enquiries in Mandarin 

• Support quality checks on translated documents
  

You Are a Great Fit If You:

• Have a strong command of English and Mandarin (written and spoken)

• Are highly organised, able to manage multiple tasks and prioritise while maintaining accuracy

• Take pride in getting details right and completing tasks properly

• Are reliable, punctual, and able to follow through without constant supervision

• Have a clear and professional communication style

• Have a positive, self-improving attitude and strong willingness to learn

• Bonus point: Knowledge of Traditional Chinese and/or dialects (e.g. Hokkien) or another language (e.g. Bahasa Malaysia) is a plus but not required.

Additional Details and Requirements

• Diploma holders with 0-3 years of experience (fresh graduates welcome)

• Previous experience in administration, customer service and operations support roles highly desirable

• Salary: SGD 2,300-2,800

• Location: Central Singapore
  

How to Apply

Submit your application to careers@favellatranslations.com with your CV in attachment and a cover letter addressing the following 3 questions:

1. Why do you want to work with us at Favella?

2. Why do you believe you are a good fit for this role? Include practical examples of how you have demonstrated relevant personality traits and skills in your previous jobs (if none, in your studies or hobbies).

3. Tell us about the hobby you are passionate about: what results have you achieved that you are proud of, what hurdles have you encountered and how have you overcome them? What lessons did you learn from the experience?

Keep it simple and personal - we want your own voice, character and values to shine through your writing. Your application will be read by a person, so please make your piece truly yours and limit the use of AI.

Hiring Process and Timeline

The hiring process will involve a screening of the applications, followed by 2 rounds of interviews (these might include a brief written assignment to assess your critical thinking skills). 

Kindly note that only successful applicants in each round will be notified.

VionData Partners is seeking 1 full-time Operations Support Officer to be deployed to Concord Primary School under a Ministry of Education contract. You will support the school’s daily operations, including cleanliness, logistics, and general maintenance tasks. This role requires physical fitness, reliability, and prior school-based operations experience. 

Key Responsibilities 

• Maintain general cleanliness of school areas, classrooms, and cleaning equipment. 

• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment. 

• Escort external contractors and ensure they carry out authorised works only. 

• Ensure all rooms’ lights, fans, and air conditioners are switched off before leaving. 

• Lock doors and roller shutters, and arm the school alarm system at end of day. 

• Perform any other duties assigned by the Operations Manager, Administration Manager, or School Leaders. 
  

Working Hours 

Day 

Hours 

Mondays – Fridays 

10:00am to 7:00pm (inclusive of ½ hour lunch break) 

When required (cover early shift) 

6:30am to 3:30pm (inclusive of ½ hour lunch break) 

Saturdays, Sundays, Public Holidays 

No service required 

Leave Entitlement (to be proposed by candidate) 

• Paid Vacation Leave: [e.g., 14 days] (to be agreed upon hire) 

• Paid Ordinary Sick Leave: [e.g., 14 days] (to be agreed upon hire) 

• Other leave types (hospitalisation, childcare, maternity) not covered under contract and will be borne by employer as required by law. 
  

Requirements (Mandatory) 

At least 3 years of relevant working experience as an Operations Support Officer (OSO) in a school setting 

Physical fitness 

Able to carry furniture, equipment, and perform walking/standing duties 

Language 

Proficient in English (spoken and written) 

Tech skills 

Competent in using common smartphone apps (e.g., internet browser, Singpass, WhatsApp) and Walkie-Talkie 

Location preference 

Reside within ~30 minutes of Choa Chu Kang Avenue 4 by public transport 

Personal attributes 

Pleasant disposition, positive attitude, reliable, and able to work independently.

Additional Information for Candidates 

• This is a full-time, contract-based deployment under VionData Partners. 

• Contract period: 1 August 2026 – 31 July 2027 (with possible 1-year extension at school’s discretion). 

• Salary will be paid monthly, exclude GST. 

• Training on school-specific procedures will be provided. 

• Replacement coverage: If deployed personnel is unsuitable or resigns, you may be required to provide a replacement within 14 working days (at no extra cost to school). 
  

How to Apply 

Interested candidates please submit your updated CV highlighting: 

• Number of years as OSO in school(s) 

• Relevant physical/logistics support experience 

• Current residential area (for transport time estimate) 

Shortlisted candidates may be required to attend an interview at Concord Primary School. 

We are hiring a Senior Systems Analyst (Service analyst) who will be providing advanced technical support for the HEALIX data streaming platform once it becomes fully operational. This role focuses on diagnosing and resolving issues escalated from Level 1 (L1) support, maintaining system stability, and coordinating with engineering and vendor teams to ensure continuous service availability and optimal performance. 

Role & Responsibilities

• Provide the application support for IDMC ETL jobs and data pipelines
• Monitor scheduled and on‑demand workflows, mapping and transformation steps
• Diagnose application failures by investigating logs, error messages, and transformation logic
• Perform root-cause analysis and document findings, impact, and remediation steps
• Restart failed jobs or tasks and validate recovery
• Optimize ETL job performance within application scope if required
• Validate end-to-end workflow completion and downstream data delivery
• Escalate recurring, complex, or platform-impacting transformation/mapping failures with reproducible evidence
• Maintain and update runbooks, recovery playbooks, incident logs, and operational documentation
• Follow change-control and governance processes for any configuration or mapping changes
• Support problem management activities by identifying and addressing underlying technical issues
• Participate in change management processes, including testing and deployment of patches, upgrades, and new features
• Work closely with L1 support, infrastructure, data engineering, and vendor teams to ensure timely issue resolution
• Document troubleshooting procedures, resolutions, and updates for knowledge base improvement
• Communicate technical updates and incident statuses to relevant stakeholders

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field
• minim 3 years of experience in application or platform support, preferably in data systems or cloud environments
• Experience with IDMC, or data streaming technologies is an advantage
•  Strong analytical and troubleshooting abilities
•  Proficient in incident and problem management processes (e.g., ITIL framework)
•  Good communication and stakeholder management skills

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

We are seeking a proactive IT Support Executive to provide technical support for restaurant outlets and corporate office operations. The role is responsible for maintaining IT systems, POS systems, hardware, software, networks, and ensuring smooth day-to-day technology operations.

Key Responsibilities

IT Support

• Provide first-level technical support for hardware, software, email, printers, and network issues.
• Set up and maintain user accounts, laptops, desktops, and mobile devices.
• Troubleshoot and resolve IT-related incidents promptly.
• Maintain IT inventory and asset records.

Restaurant Systems Support

• Support POS systems, payment terminals, kitchen display systems, and related applications.
• Troubleshoot system and connectivity issues affecting restaurant operations.
• Coordinate with vendors for maintenance, repairs, and upgrades.

Infrastructure & Security

• Maintain office and outlet networks, Wi-Fi, computers, and peripherals.
• Monitor system updates, antivirus protection, backups, and cybersecurity practices.
• Ensure data security and compliance with company policies.

Project & Vendor Coordination

• Assist with IT procurement, software licensing, and vendor management.
• Support new outlet openings, system implementations, and IT projects.
• Prepare documentation, user guides, and basic IT reports.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field.
• 1–3 years of IT support experience preferred.
• Knowledge of Windows OS, Microsoft 365, networking, and cybersecurity fundamentals.
• Experience supporting POS systems or F&B operations is an advantage.
• Strong troubleshooting, communication, and problem-solving skills.
• Able to travel between office and restaurant outlets when required.

Interested applicants may click “ApplyNow”! We regret that only shortlisted candidates will be notified.

Stephanie Ang | R1331070

Educare Human Capital Pte Ltd | EA License No. 11C4731

Front-End Customer Service & System Support Assistant (AI & Digital Business Systems).

Are you passionate about technology, AI, digital marketing, customer service, and business automation?

DIGI5Y™ is looking for enthusiastic and motivated interns who want real-world experience working with AI-powered business systems, CRM platforms, automation, digital marketing, and customer support.

It is an opportunity to gain hands-on exposure to the technologies that are transforming modern businesses. DIGI5Y is positioned as an AI-powered all-in-one business system that helps businesses digitalize, centralize, automate, and scale their operations.

Position: Front-End Customer Service & System Support Assistant

Location: Near Tai Seng MRT

Job parameters;

✅ AI Agents & AI Employees

✅ CRM & Customer Relationship Management

✅ Business Automation & Workflow Design

✅ Digital Marketing Technologies

✅ Customer Support Operations

✅ Website & Funnel Management

✅ WhatsApp, Email & Social Media Automation

✅ AI-Powered Business Systems

✅ Lead Generation & Customer Engagement Strategies

✅ Business Analytics & Reporting

Key Responsibilities: Customer Service & Front-End Support

• Respond to customer inquiries via chat, email, and CRM systems
• Assist customers with onboarding and account setup
• Help troubleshoot common user issues
• Maintain excellent customer experience standards

System Support

• Assist in configuring CRM systems and automations
• Test workflows, forms, funnels, websites, and integrations
• Support AI Agent and automation deployment projects
• Help maintain the knowledge base and support documentation

Ideal Candidate

We are looking for candidates who are:

✔ Passionate about AI, technology, and digital business

✔ Curious and eager to learn

✔ Strong communicators with excellent interpersonal skills

✔ Detail-oriented and organized

✔ Comfortable using computers and online tools

✔ Able to work independently and collaboratively

✔ Interested in entrepreneurship, marketing, automation, or business technology

Preferred Skills

• CRM Platforms
• Digital Marketing
• Social Media Management
• Customer Service
• Website Management
• AI Tools (ChatGPT, Claude, Gemini, etc.)
• Basic Technical Troubleshooting

Prior experience preferred in software, CRM, sales. Training will be provided.

About DIGI5Y™

DIGI5Y™ helps businesses digitalize, automate growth, and create scalable revenue systems through AI-powered CRM, automation, customer engagement, marketing, analytics, and business support solutions. The platform combines visibility, engagement, centralization, automation, and monetization into a single growth ecosystem.

Apply Now

"Learn the technologies shaping the future of business while building real-world experience that employers value."

Job Scope:

• Carry out prescribed therapeutic exercises and activities as instructed by therapist
• Assist therapists in assessing clients’ status for suitability to start therapy sessions or to continue with therapy sessions
• Conduct routine assessments and outcome measures for clients as prescribed by therapists
• Record therapy sessions according to template sets
• Communicate information of therapy sessions to therapists
• Educate clients and caregivers on therapeutic interventions as instructed by therapists
• Maintain cleanliness and safety of therapy areas
• Adhere to infection control procedures and ensure volunteer’s compliance to procedures
• Assist in setting up and carrying out trial of new equipment/ projects
• Other ad hoc duties assigned

Requirement:

• Min Degree in Physiotherapy and above
• Able to start work immediatel or within a short notice

Interested candidates do send in your resume to wendykhoo@recruitexpress.com.sg

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Role Overview:
Deskside Administrator shall deliver friendly, hands‑on support to end users. This is an entry‑level role where he/she will respond to incidents and service requests, troubleshoot common hardware and software problems, assist with device setup/imaging and lifecycle activities, and perform basic user administration tasks (password resets, access requests) following established SOPs. He/She will escalate complex issues to senior staff, help maintain asset records, update simple documentation, and communicate clearly with users and team members to ensure timely resolution.

Key Responsibilities:
1) End-User Support

• Provide basic deskside and onsite support for desktops, laptops, printers, and peripherals
• Respond to IT incidents and service requests logged via the service desk system
• Troubleshoot common hardware and software issues under guidance
• Support Microsoft Windows operating systems and standard office applications
• Escalate unresolved issues to senior engineers or specialist teams

2) Device Setup & Maintenance

• Assist with setup, installation, and replacement of end-user devices
• Support device imaging and configuration following standard procedures
• Help maintain IT asset records and inventory tracking
• Assist with user onboarding and offboarding activities

3) User Administration

• Support basic user account activities such as password resets and access requests
• Follow defined IT security and access procedures

4) Documentation & Operations

• Follow standard operating procedures (SOPs) and support guidelines
• Assist in updating user guides and basic documentation

5) Customer Service

• Provide friendly, professional, and responsive support to users
• Communicate clearly with users on issue progress and resolution
• Work collaboratively with IT team members

Requirements:

• ITE or Diploma in Information Technology or related discipline
• Preferably 2 years of experience in IT support or helpdesk role (fresh graduates welcome)
• Internship or school project experience in IT support is an advantage
• Basic knowledge of Microsoft Windows 10 / 11
• Familiarity with Microsoft Office applications
• Understanding of desktop and laptop hardware
• Basic knowledge of printers and connectivity issues
• Willingness to learn and take guidance
• Good communication and interpersonal skills
• Customer-oriented mindset
• Responsible, reliable, and team-oriented
• Office hours with occasional after-hours support required
• Entry-level IT certifications such as CompTIA, Microsoft Fundamentals, or ITIL Foundation will be advantageous

Job Summary

The Part-Time IT Support Consultant provides remote technical support and administration for HR-related systems, ensuring smooth operations, security, and user accessibility. The role focuses on troubleshooting, user training, system testing, and maintaining service quality without involving network or hardware management.

Responsibilities

• Maintain and administer HR-related systems including E-Leave, E-Payslip, E-Payroll, E-Typing Centre, and Employee Self-Service Portal to ensure continuous system availability and performance
• Configure and manage user accounts, permissions, and security settings to uphold system integrity and data confidentiality
• Monitor workflows, system functions, policy configurations, web hosting services, and automated backups to support operational continuity
• Provide remote technical support via TeamViewer, WhatsApp, email, and other channels to diagnose and resolve user-reported system issues promptly
• Analyze incident reports and user-submitted documentation to identify root causes and recommend improvements for system efficiency
• Conduct user training and system familiarisation sessions to enhance user competence and adoption of system features
• Support user acceptance testing (UAT) for system updates and enhancements to validate functionality and performance
• Prepare and maintain user guidance materials and documentation for system navigation and troubleshooting
• Coordinate with client representatives to escalate and resolve technical issues while maintaining accurate records of incidents and resolutions
• Perform system testing and quality assurance activities to identify and rectify bugs and ensure compliance with operational requirements
• Respond to support requests within agreed timelines, monitor service quality, and maintain high user satisfaction during designated support hours
• Maintain system security controls, enforce user access permissions, and support data protection and confidentiality standards
• Assist in backup and recovery processes to safeguard system data and support business continuity

Required competencies and certifications

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline
• Minimum 2–3 years of experience in IT support, HRIS administration, or related technical support functions

Preferred competencies and qualifications

• Proficiency in Microsoft Office applications and remote support tools
• Strong communication and customer service skills to effectively assist users and stakeholders
• Ability to work independently and manage multiple support requests with strong organizational skills and attention to detail

Job Description

• Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems. - Manage systems changes through change request process & provide status reports to the relevant parties
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required. - Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

Total Package: Up to $2600+VB

Working Days & Hours: 5.25 days (Office hours)

Location: Ubi / Queenstown

We are seeking a customer-focused and proactive Customer Support Officer to support daily operations and ensure a smooth and seamless service experience within the automotive industry. 

Job Duties:

• Handle customer inquiries in a professional manner.

• Support daily administrative operations and coordinate customer arrangements 

• Assist in operational support including quotations, invoicing, parts coordination, and service documentation

• Collaborating with cross-functional teams to ensure a seamless customer experience
  

Requirements:

• Min. GCE ’O’ level or equivalent certificate

• Min. 2 years experience in Customer Service

• Prior Experience in Automotive industry and Autoline system

• Salary : $2,500 - $3,300
• Working hours: 5 days - 44 hours / week 
• Rotating shift : 8:30am - 6:30pm / 8am - 8pm (AM) / 8pm - 8am  (PM)
• Location: North East - Buangkok

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Contract Duration

·        3 August 2026 to 19 November 2026

This engagement is aligned with the school calendar. No work is required during the June, September, and Year-End (November to December) school holiday periods, as well as the scheduled school holidays listed below: -

2026 School Holiday Periods

·        September Holiday: 7 - 11 September

·        Year-End Holiday: 23 November - 31 December

2026Scheduled School Holiday

·        PSLE Oral: 12 – 13 August

·        Teachers' Day: Friday 4September

·        PSLE Listening Comprehension: 15 September

·        Children's Day: Friday 2October

·        PSLE Marking Days: 12 – 14 October

·        Admin Day: 11 November

Working Location

·        Yishun

Working Hours

·        5 Days

Mondays to Wednesdays & Fridays: 8.00am to 2.15pm

Thursdays: 8.00am to 4.15pm

Lunch: 45 mins

Offered Salary

• S$2,500 to S$2,800 per month

Requirements

·        Minimum Diploma in Nursing

·        Minimum 2 years of related working experience in a similar position is preferred

• Must have a valid first-aid with CPR and AED certification
• Preferred to have relevant clinical nursing experience in local clinics, hospitals, or medical centers

·        Able to communicate clearly and professionally both with young primary school children and with parents/guardians

Job Description

Manage and operate the school sick bay by attending to primary school students.

Scope of Duties Responsibilities include providing basic first aid and assessing and managing minor injuries and illnesses, strictly in accordance with school policies and established procedures. The role involves maintaining accurate sick bay records, including recording students’ arrival time, departure time, presenting condition, actions taken, and any follow-up arrangements, in line with school documentation requirements.

The role requires communication with parents/guardians in accordance with school guidelines, including updating parents/guardians on their child's injuries or current medical situation, and attending to any enquiries they may have.

The role also includes ensuring the sick bay is adequately stocked and orderly, maintaining cleanliness and hygiene standards, and implementing the school’s emergency response procedures for serious medical incidents, including prompt escalation to designated school personnel and/or emergency services, where required.

EA License No.:96C4864

Reg No.: R1106928TOH LAY HOON (JESSICA)

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-driven individuals, with a real passion for providing exceptional customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that empowers our employees to thrive, contribute meaningfully, and be their best.

What’s The Role?

Are you passionate about creating an exceptional customer experience and excited by the opportunity to work at the intersection of finance and technology? If so, consider joining the Bloomberg Customer Support (BCS) team - a vital part of our User Support business. In this role, you’ll be supporting the world’s leading financial professionals by helping them gaining access to the Bloomberg’s powerful tools and data, enabling them to make critical decisions in real time.

As a Bloomberg Customer Support professional, you play a key role in two critical focus areas: to provide exceptional customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.

You will be responsible for supporting client onboarding by handling the installation and setup of Bloomberg software, managing license and login-related queries, and configuration of proprietary hardware (such as biometric authentication device and keyboards), as well as other technical and login support for our mobile and desktop applications. Support is delivered over the phone, email and via Bloomberg Instant Messaging. You’ll also proactively reach out to clients to assist with license activation, hardware setup, and software configuration, ensuring timely, secure, and seamless access to our products. In addition, you will collaborate with internal teams across functions and regions to resolve complex issues, while maintaining effective communication and ensuring consistent adherence to company standard.

Secondly, you will connect with our clients, including CEOs and executive managers, who rely on proprietary data and insights, by providing technical training on the Bloomberg Terminal and connecting them to relevant internal teams based on the Bloomberg products and platforms they use. You will be part of a global team of over 500 professionals, collectively supporting clients in more than 15 languages. It’s a unique opportunity to contribute to the success of global market participants while building your own expertise in a dynamic, fast-paced environment.

Who you are:

You come to work with a purpose, understanding the fast paced environment our clients operate in. You are curious, passionate about client service and excellence, and take pride in delivering meaningful support. You thrive in a collaborative environment where clients count on you every day, and where you challenge and support your colleagues to innovate, grow and consistently deliver outstanding service possible.

What's in it for you?

We provide all new hires with an 8-week training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development and help you expand your skills and opportunities in this role through project involvements. As a Bloomberg Customer Support Representative, you will have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• A minimum of a Bachelor’s degree and the ability to start full time work in January 2027
• Up to 3 years of full-time work experience
• Business proficiency and fluency in English and Thai to support respective clients
• A passion for delivering outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
• Demonstrated interest in financial markets or technology, with the aspiration to grow in financial/fintech services industry (example: degree major, work/internships or extracurricular activities)
• Exposure to customer support or stakeholder engagement of various profiles through school, work/internships or extracurricular activities
• Willingness to learn new technologies and ability to retain and apply new information
• Excellent attention to detail, with an aptitude for working quickly and accurately under pressure
• Effective multi-tasking and problem solving skills, with the ability to work independently and as part of a larger global team
• An interest in progressing a career within Bloomberg

We’d love to see:

• Curiosity to identify, research, and resolve customer technology, software and hardware issues
• Awareness of data management, privacy and information security
• Aptitude to work within highly connected and software-based systems

You'll need to be able to:

• Occasionally work weekends or on a bank holiday (weekday off in lieu)

Please note this is a two stage application process. Following the submission of your main application, you will receive an email with directions to complete an online assessment. Completing this assessment is a necessary step to be considered for the role.

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorisation.

Company Overview

Trevo provides smart kiosk and self check-in solutions for the hospitality industry, helping hotels streamline guest experiences through automation, digitalization, and seamless integrations.

Job Summary

Join Trevo as a Support Engineer to deliver first-level technical support for hotel kiosk and self check-in systems, resolving issues remotely and onsite to enhance guest experience and operational efficiency.

Responsibilities

• Provide first-level technical support for kiosk and self check-in systems deployed at hotels to ensure continuous operation
• Troubleshoot hardware, software, network, and system-related issues to restore functionality promptly
• Perform remote diagnostics and resolve technical problems to minimize downtime
• Attend onsite support and maintenance visits to address complex or hardware-related issues
• Monitor support tickets and follow up with customers to ensure timely resolution and satisfaction
• Escalate complex technical issues to specialized internal teams for advanced troubleshooting
• Assist in kiosk setup, deployment, testing, and configuration to ensure proper system operation
• Coordinate with hotel operations, IT teams, and vendors during troubleshooting to facilitate effective issue resolution
• Maintain accurate documentation of incidents, resolutions, and support activities for knowledge sharing and audit purposes
• Communicate professionally with customers to ensure high satisfaction and clear understanding of support processes

Required competencies and certifications

• Basic understanding of computer hardware, networking, and Windows systems
• Strong troubleshooting and problem-solving skills applied to technical support scenarios
• Effective communication and interpersonal skills to engage with customers and internal teams
• Ability to work independently and collaboratively within a team environment
• Willingness to travel onsite to hotels as required for support and maintenance

Preferred competencies and qualifications

• Experience supporting kiosks or hotel technology solutions
• Basic understanding of hotel systems or Property Management Systems (PMS)
• Familiarity with remote support tools for efficient issue diagnosis and resolution
• Basic knowledge of networking concepts including IP, router, Wi-Fi, and VLAN

Other Information

Working Arrangement

• Hybrid working environment combining remote and onsite hotel support
• May require after-office-hours support during critical situations

Why Join Trevo

• Be part of a fast-growing hospitality technology company
• Exposure to innovative self check-in and automation solutions
• Opportunity to work with well-known hotel brands
• Career growth and learning opportunities in hospitality tech
• Collaborative and dynamic working environment

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a DesktopEngineers. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Job Description

Working hours details:

12 hours shift (Day and Night Shift)

2 days work 2 days off

8.30 AM – 8.30 PM (12hrs AM shift)

8.30 PM – 8.30 AM (12hrs PM shift)

Below is the job description for Remote Desktop Service Support:

* Acts as a level 2 support for technical issues, or escalation point from Level 1 Service Desk support

* Able to resolve technical issue remotely within the given SLA

* Provides technical support via remote connection (BeyondTrust) to large enterprise government agency users

* Resolves software installation and software upgrade issues via Software Center/CCMCache

* Resolves access, sign-in issues, and general usage of M365 Office account

* Generates logs and screenshots required to escalate to third-party vendors

* Troubleshoots basic network connection issues

* Proactively shares and collaborates with colleagues for knowledge-sharing

* Provide additional shift coverage, including on scheduled off days when required, to support operational needs and maintain service levels during team member absences or manpower shortages.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to khalid@aven-sys.com. Your interest will be treated with strict confidentiality.

Location: Boon Lay

Salary Range: $2800 to $3000

Working Days & Time: Mon to Fri (8am to 5.45pm)

Job Descriptions:

• Perform routine inspections, preventive maintenance, and emergency repairs on diesel, gasoline, electrical, and hydraulic ground support equipment to ensure optimal performance and reliability

• Identify and troubleshoot mechanical, electrical, and hydraulic faults using diagnostic tools, technical manuals, and testing equipment to minimize downtime and maintain operational efficiency

• Ensure all equipment complies with safety regulations, company procedures, and operational standards by conducting regular safety checks and corrective actions when necessary

• Maintain accurate and up-to-date maintenance records, service logs, and repair documentation to support equipment tracking, compliance, and maintenance planning

 Job Responsibilities:

• NITEC / Higher NITEC / Diploma in Electrical Engineering, Mechanical Engineering, Mechatronics, or related discipline

• Minimum 1–2 years of relevant experience in Ground Support Equipment (GSE), heavy equipment, automotive, or industrial machinery maintenance

• Ability to troubleshoot mechanical, hydraulic, and electrical systems independently

• Able to read and understand basic electrical schematic diagrams

• Working knowledge of Microsoft Office applications, AutoCAD, and Adobe Acrobat

• Willing to travel to multiple work locations for servicing and training when required

If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21103663 | EA Personnel Name: Azhar Anuwar