Total 275 Customer Service / Call Centre job vacancies

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee professionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe.

We are seeking a Service Crew member who brings warmth, attentiveness, and efficiency to the guest experience.

Job Responsibilities:

·        Welcome, seat, and serve customers with a friendly attitude.

·        Guide customers through the menu, take accurate orders, and make recommendations.

·        Serve food and beverages in a timely manner.

·        Maintain cleanliness of tables and dining area.

·        Handle payments and customer inquiries.

·        Support opening/closing duties and team operation.

Job Requirement:

·        Prior café, brunch or modern casual dining settings experience preferred.

·        Ability to multi-task efficiently while working in fast-paced environment.

·        Strong communication and interpersonal skills.

·        Positive attitude and willingness to learn.

·        Ability to work flexible hours/shift, including weekends and public holidays.

Must Have Factor:

·        Cheerful and customer focus.

·        Attention to cleanliness and detail.

·        Team cooperation and initiative during busy service.

Thank you for your interest in this position. Please note that only shortlisted candidates will be notified.

• Salary: $2,500-$3,300
• Monday - Sunday | 5.5 Days/week
•  Based on Roster | Split Shift
•  Location: Bukit Timah

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers Other ad hoc duties Job

Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting. Preferably with food hygiene cert

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Born from the same fire that built Burnt Ends Hospitality Group, People People Brewery is where great beer, wood-fired food, music, and community come together at Resorts World Sentosa. We’re a working brewery, smokehouse, and social space rolled into one.

Here, beers are brewed just metres from the table, the wood fire is always burning, and the space hums with good conversation, great music, and shared moments. From casual catch-ups and milestone celebrations to big sporting events watched together with a cold beer in hand, it’s a place to gather with friends, meet new people, and often stay a little longer than planned.

We’re looking for people who love hospitality, thrive in a vibrant, fast-paced environment, and genuinely care about creating memorable experiences for guests.

Job Responsibilities:

• Assisting and ensure a smooth daily service operations (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)

• To ensure that all pre-opening duties are completed on daily basis.

• Basic cashiering duties.

• To provide service according to procedures and standards established by the F&B department.

• To handle the beverages.

• To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes, drink list, wine list and methods of preparation and preparation time.

• To recommend and promote all items on the menu or specials to guests.

• To handle guest complaints and feedbacks effectively and communicate to the immediate supervisor for follow up.

• To maintain a high standard of personal hygiene and deportment at all times.

• To clean up section area after service and maintain cleanliness of the area.

• Coordinate with the stewards, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

• Help other areas of the restaurant such as answering telephones and completing financial transactions.

• Maintains the table culture and ambience at all times.

• To perform other related duties as required by the manager.

Job Requirements:

• No min cert required

• Valid food hygiene cert (advtangeous)

• Ability to communicate effectively in English.

• Personable, charming and outgoing personality, with a strong service-attitude.

• Only Singaporean and Permanent Residents may apply

If you’re excited to be part of a venue that feels like a true community hangout, we’d love to meet you! Apply now and be part of our new opening!

Craft Brewery looking for individuals with a pleasant personality to run its Tasting Room located at Ubi.

The Role

• Educate customers about the different beers served by the Brewery
• Manage basic Tasting Room operations (opening of Tasting Room, pour beers, maintain cleanliness of Tasting Room, closing of Tasting Room)
• Ensure orders are accurately fulfilled and payments are accurately collected
• Pour and serve beers accurately and efficiently
• Build relationships with customers

Working hours (Part-time)

• 6 to 35 hours / week
• Shift timing: (Weekdays: 5pm – 10.30pm/11.30pm; Weekends: 2pm – 11.30pm)
• Hours/Shifts are negotiable

Skills and Prerequisites

• At least 1 year of customer facing functions in retail or F&B
• Enjoys beers
• Outgoing personality – enjoys chatting and interacting with people
• Meticulous – attention to detail, able to accurately process orders and payments.

About the Brewery

Pink Blossoms Brewing poured its first pint to the public on 31 Aug 2018. Since then, it has been known for brewing some of the most delicious beers in Singapore.

The Brewery is constantly on the lookout for talents so that it can share its craft with a lager audience.

Service Crew 
Salary: $2,500 - $3,300
Working Location: Monday - Sunday | 5.5 Days/week (Based on Roster | Split Shift)
Location: Bukit Timah

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers Other ad hoc duties Job

Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Job Highlights

✅ AWS + flexible benefits

✅ Stable full-time employment under a well-established Singapore retail & F&B group

✅ Convenient location – short walk from MRT (HarbourFront)

✅ Focus on training, food safety, and career growth

About the Role

We are looking for motivated individuals to join as Service Crew / Culinary Support for a new Japanese food concept. This role offers a stable and structured working environment, with opportunities to learn both kitchen operations and front-of-house service including order taking and cashiering.

Responsibilities:

• Assist with basic food preparation (washing, peeling, chopping, portioning ingredients)

• Support kitchen operations during meal service and plating

• Maintain cleanliness and hygiene of kitchen, utensils, and equipment

• Ensure compliance with food safety and workplace safety standards

• Assist in stock rotation, storage, and waste management

• Support receiving, unpacking, and organizing kitchen supplies

• Perform cashiering and order taking duties when required

• Supporting the team with any other ad-hoc tasks as required

What we're looking for

• Minimum GCE 'N' / 'O' Levels

• 1–2 years of relevant working experience is preferred

• Experience in F&B / kitchen operations is an advantage

• Willing to work 6-day rotating shifts, 8 hours per day, including weekends and Public Holidays (PH)

How to Apply

If you are interested, please submit your updated resume by clicking the Apply Now button.

We regret to inform that only shortlisted candidates will be notified.

Lee Yu Qian (Lenore)

Registration Number: R24124538

EA License Number: 18C9027

✨ CHEFLAM’S, a premium Sichuan cuisine brand, is launching a new restaurant – new store opening in progress!| Elegant dining environment, stable customer base, friendly team atmosphere

✨ Full-time | 5.5 days a week | Clear work schedule, standardized management

✨ Monthly salary SGD 2,700–3,200 (depending on experience) + stable career development opportunities

✨ 10 days annual leave | Sick leave and other benefits as per company policy

✨ Opportunity to lead a team, participate in front-of-house standardization, and be promoted to higher management positions for outstanding performanceUrgently hiring

Responsibilities:

• Greet and serve guests in a warm, professional, and timely manner.
• Take and deliver accurate food and beverage orders.
• Assist with setting up and clearing tables, maintaining cleanliness of dining area.
• Support daily operations including food running and basic prep tasks as needed.
• Provide recommendations and assist with guest enquiries.

Requirements:

• Positive attitude and a team-player mindset.
• Able to work shifts, weekends, and public holidays.
• Prior experience in F&B or casual dining preferred.
• Willingness to learn and grow in a fast-paced environment.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Job Responsibilities

· Propertable setting including setting up items

· Replenish supplies such as serviette, table ware and refill condiments

· Usher customer to their table

· Present menus to customers, inform customers of promotional items and answer questions about menu items, making recommendations upon request

· Taking customers’ order and prepare drinks and dessert to customer

· Serve food and beverages to customers

· Clean tables after customers have finished dining and take them to kitchen for cleaning

· Perform cashiering at times

· Perform opening and closing duties

· Perform other reasonable job duties as requested by Supervisors

Job Requirements

· Minimum GCE N-Level or, ITE qualifications

· Able to perform split shift and work on weekends and public holidays

· With F&B experience is an asset but not essential

· Good communication skills and ability to communicate with customers with smile all the time

· Pleasant and cheerful personality, energetic and team player

· Willing to learn and has passion for service industry

· Able to multi-task and adapt to fast paced environment

· Possess WSQ Food & Hygiene Certificate

· Knowledge in POS system

Monthly Salary: UP to $2800 (Negotiable)

Working Address: Determined later

Working hours: 44 hours, 5 days per week (Depending on outlet)

Responsibilities and Duties:

• Greet and seats guests in a restaurant

• Set-up table, take orders, serves food and drinks and provide excellent customer service while upselling food and beverages

• Perform general restaurant chores such as processing payments, cleaning and clearing tables

• Ensures customer satisfaction.

Qualification and Requirements:

• Read and write basic English

• Communication skill

• Pleasant and well groomed
  

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252

Bereavement Service - Operation Crew

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $3500 + Allowance + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Assist with the setup and teardown of funeral service arrangements to ensure smooth service operations.

• Maintain the cleanliness, organization, and proper handling of funeral equipment and facilities.

• Perform general maintenance and upkeep tasks within the funeral home premises.

• Provide operational support during funeral services and assist with various service-related activities when required.

• Carry out other ad-hoc duties assigned by supervisors to support daily operations.

Requirements

• No experience required, training will be provided
• Possess a valid Singapore Class 3/3A license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

Email resume to harrychen@recruitlync.com or WhatsApp +65 88583584 (Texting only No calling, thanks!) Good Luck!

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Funeral Service Crew

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $3500 + Allowance + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Assist with the setup and teardown of funeral service arrangements to ensure smooth service operations.

• Maintain the cleanliness, organization, and proper handling of funeral equipment and facilities.

• Perform general maintenance and upkeep tasks within the funeral home premises.

• Provide operational support during funeral services and assist with various service-related activities when required.

• Carry out other ad-hoc duties assigned by supervisors to support daily operations.

Requirements

• No experience required, training will be provided
• Possess a valid Singapore Class 3/3A license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

Email resume to harrychen@recruitlync.com or WhatsApp +65 88583584 (Texting only No calling, thanks!) Good Luck!

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Part Time Service Crew: From $11.57^/hour . 

7hrs a day, 5days per week . One time sign-on bonus of $288*.

Full Time Service Crew: From $2, 200^/month . 

8hrs a day (including 45mins break), 6days per week . One time sign-on bonus of $588*.

*After 12 consecutive months of work

^With related experience

*^ after confirmation

Location:

1. 10 Eunos Road 8, Singapore Post Centre #B1-127 Singapore 408600 (near Paya Lebar MRT)

2. 9 Ayer Rajah Avenue, #B2-04 One North MRT Singapore 138647 (One North MRT)

Job Description Summary:

The Sandwich Artist® / Service Crew greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position. 

PREREQUISITES

Education: Some high school or equivalent

Experience & Skills: No previous experience required. Ability to understand and implement written and verbal instruction.

Responsibilities:

• Greet and serve guests in a warm, professional, and timely manner.
• Take and deliver accurate food and beverage orders.
• Assist with setting up and clearing tables, maintaining cleanliness of dining area.
• Support daily operations including food running and basic prep tasks as needed.
• Provide recommendations and assist with guest enquiries.

Requirements:

• Positive attitude and a team-player mindset.
• Able to work shifts, weekends, and public holidays.
• Prior experience in F&B or casual dining preferred.
• Willingness to learn and grow in a fast-paced environment.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Job Description

• Industry/ Organization Type: F&B (Fruit Juice Shop)
• Position Title: Service Crew
• Working Location: Jurong West
• Working Hours: 6 Days per week, Weekdays 10am-9pm, Weekend 12pm-9pm
• Salary Package: Basic Salary + Meal Allowance ($8/ day) + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer orders and cashier duties.
• Prepare fruits and beverages, including cutting and packing.
• Be familiar with the menu and suggest suitable drink options to customers.
• Engage with customers and provide friendly service.
• Assist in ingredient preparation (e.g. peeling, washing, and slicing fruits and vegetables such as celery, carrots, and apples).
• Manage stock and assist with sourcing of ingredients.
• Support delivery of orders when required.
• Ensure cleanliness and proper maintenance of the workspace and equipment.

APPLY NOW!!!

• Basic hands-on skills in preparing fruits and vegetables.
• Willing to learn with a proactive attitude.
• Able to multitask and work efficiently during peak hours.
• Friendly, positive, and customer-oriented personality.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: F&B (Fruit Juice Shop)
• Position Title: Service Crew
• Working Location: Jurong West
• Working Hours: 6 Days per week, Weekdays 10am-9pm, Weekend 12pm-9pm
• Salary Package: Basic Salary + Meal Allowance ($8/ day) + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer orders and cashier duties.
• Prepare fruits and beverages, including cutting and packing.
• Be familiar with the menu and suggest suitable drink options to customers.
• Engage with customers and provide friendly service.
• Assist in ingredient preparation (e.g. peeling, washing, and slicing fruits and vegetables such as celery, carrots, and apples).
• Manage stock and assist with sourcing of ingredients.
• Support delivery of orders when required.
• Ensure cleanliness and proper maintenance of the workspace and equipment.

APPLY NOW!!!

• Basic hands-on skills in preparing fruits and vegetables.
• Willing to learn with a proactive attitude.
• Able to multitask and work efficiently during peak hours.
• Friendly, positive, and customer-oriented personality.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

WE ARE HIRING, COME JOIN US :)

(EASY JOB & STRESS-FREE ENVIRONMENT)

• SG/PR PART-TIME
• Able to work on weekends
• 6pm-11.00pm or 10.00PM - 02.00AM
• Stay Tampines Area
• Serving desserts to customers
• Ushering,Take orders
• Knowledge for accepting orders from delivery platforms
• Basic Cashiering
• Help tidy up the table

Requirements:
At least 1 year of F&B experience Required Can work on weekends or public holidays Basic math skills for cash handling.
Ability to work in a fast-paced and high-volume environment.
Knowledge of food safety and hygiene practices.

Responsibilities:

• Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks, to a high standard.
• Operate coffee machines and other equipment with care and precision.
• Ensure consistent quality of drinks by following recipes and presentation guidelines.
• Maintain cleanliness and organization of the coffee bar area.
• Take orders, served food and beverages professionally, and handle payment through POS system.
• Maintain cleanliness in the dining area, ensuring compliance with food safety and hygiene standards.

Requirements:

• Previous experience as a barista or in a customer service role is an advantage, but not required (training provided).
• Passion for coffee and providing excellent customer service.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Positive attitude, teamwork skills, and willingness to learn.
• Strong communication skills in English
• Availability to work flexible shifts, including weekends and holidays.

What We Offer:

• Competitive salary and benefits.
• Comprehensive training on coffee-making and service skills.
• A friendly and supportive team environment.
• Opportunities for fast career growth and personal development.

Monthly Salary: UP to $3000 (Negotiable)

Working Address: Orchard

Working Hours: 5 days Work Week (44 hours per week)

                            Sun - Thu : 10:00am - 10:00pm (shift)

                            Fri, Sat, Eve of PH 10:00am - 11:00 pm (shift) 

Responsibilities and Duties:

• Greet and welcome customers in a friendly and professional manner

• High commitment to ensure customer satisfaction and deliver excellent service

• Provide exceptional customers service and ensure a positive dining experience

• Take customer orders accurately and relate them to the kitchen in a timely manner

• Prepare simple food and beverage items, such as drinks, parfaits, and other desserts, as needed

• Adhere to all food safety and health regulations

• Communicate effectively with the kitchen staff to ensure prompt and efficient service.

• Cashiering duties and other ad-hoc duties

Qualification and Requirements:

• Minimum of 1 year of experience in the F&B industry (Japanese cuisine)

• Quality-driven and customer-centric mindset, dedicated to providing exceptional service and experiences.

• Ability to thrive in a fast-paced environment and effectively manage multiple tasks and responsibilities.

• Able to commit to a 5-day work week, including weekends and public holidays, based on operational requirements. 

• Positive working attitude

Benefits: 

• Meal allowance

• Annual Leave Entitlement

• Staff discount

• Uniform and shoes will be provided

• Annual performance bonus

• Insurance and Medical Benefits
  

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252

Monthly Salary: UP to $2800 (Negotiable)

Working Address: River Valley 

Working Hours: Tues - Sat ( 5 working days )

                              Sunday Monday and public holiday ( Off )

                              11am - 2pm

                              4:30pm - 10pm 

Responsibilities and Duties:

• Greet and escort customers to their tables

• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

• Prepare tables by setting up linens, silverware and glasses

• Inform customers about the day's specials

• Offer menu recommendations upon request

• Up-sell additional products when appropriate

• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization

• Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

• Communicate order details to the Kitchen Staff

• Serve food and drink orders

• Check dishes and kitchenware for cleanliness and presentation and report any problems

• Arrange table settings and maintain a tidy dining area

• Deliver checks and collect bill payments

• Carry dirty plates, glasses and silverware to kitchen for cleaning

• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

• Follow all relevant health department regulations

• Provide excellent customer service to guests

• Ensure Cleanliness of the Restaurant Serving Area and Toilet

Qualification and Requirements:

• Proven work experience as a Waiter or Waitress

• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)

• Basic math skills

• Attentiveness and patience for customers

• Excellent presentation skills

• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

• Active listening and effective communication skills

• Team spirit 

Benefits: 

• Performance bonus

• 14 Days Annual Leave

• OT payable 

• Split shift allowance

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252

Job scope:
1. clearing and setting of table
2. Refill and serve drinks
3. Lead guests and give menus
4. Take orders
5. Serving of food to customers
6. Shift work.

7. Bar / drinks counter. On rotation basis.
8. meals provided for those on duty

9. No experience needed, training provided

10. other ad-hoc duties assigned by Supervisor / Manager

Job Description

• Customer Service:
  Greet and engage customers with a friendly attitude, answer basic questions, and ensure that each guest has a positive experience.
• Order Taking & Processing:
  Accurately take orders, handle cash or electronic transactions, and deliver orders in a timely manner.
• Food Preparation & Service:
  Assist with preparing menu items (if applicable), assembling orders, and ensuring that food is served according to quality and hygiene standards.
• Cleanliness & Maintenance:
  Keep the work area, dining space, and service counters clean and organized. This includes regular cleaning tasks and restocking supplies.
• Team Support:
  Work collaboratively with fellow crew members and supervisors to maintain service flow, resolve any issues, and adapt to busy periods.

Key Responsibilities

• Customer Interaction:Welcome and assist customers.
  Handle customer complaints or questions courteously.
  
• Operational Duties:Ensure orders are correct and complete.
  Manage payment processes and cash handling.
  Maintain up-to-date knowledge of the menu and any promotions.
  
• Health & Safety Compliance:Adhere to food safety standards and company protocols.
  Follow proper cleaning and sanitization procedures.
  
• Efficiency & Adaptability:Multi-task effectively during peak hours.
  Respond quickly to changes in workload and customer demands.
  

Requirements & Qualifications

• Flexibility:Ability to work various shifts, including weekends, evenings, and holidays.
  Open to both full-day and split-shift work, depending on the needs of the business.
  
• Communication Skills:Excellent verbal communication and interpersonal skills.
  Ability to listen actively and respond to customer needs.
  
• Team Player:A cooperative attitude and willingness to support colleagues.
  Positive energy and the ability to work under pressure.
  
• Physical Stamina:Capability to stand for extended periods.
  Willingness to perform tasks that may involve lifting or carrying items.
  
• Attention to Detail:Focus on accuracy in order processing and adherence to hygiene standards.
  
• Minimal Experience Required:Many positions welcome candidates with little or no prior experience, offering on-the-job training.
  A high school diploma or equivalent may be preferred but is often not mandatory.
  

Working Conditions

• Environment:Fast-paced and dynamic; you’ll often be on your feet and interacting with a diverse range of customers.
  A supportive team environment that values initiative and reliability.
  
• Career Growth:Many companies offer opportunities for advancement or additional training for those looking to grow beyond the crew role.
  

Join our friendly gelato takeaway team as a Full-Time Front of House Crew member, delivering excellent customer service, maintaining cleanliness, and creating a welcoming environment.

Responsibilities

• Set up the outlet for opening and closing, and perform general cleaning during operating hours to maintain a safe and welcoming environment.
• Take customer orders accurately and provide friendly, engaging service to enhance customer experience.
• Serve and scoop gelato efficiently to meet customer demand.
• Maintain strict cleanliness and hygiene standards throughout the shop to ensure food safety.
• Organize and keep the shop tidy and welcoming for customers.
• Recommend and upsell menu items appropriately to increase sales.
• Collaborate effectively with team members to support smooth daily operations.
• Communicate clearly with team members and guests to support smooth operations.

Requirements

• Demonstrate a positive and approachable attitude to foster a welcoming atmosphere.
• Communicate comfortably and clearly with customers to build rapport.
• Adapt to fast-paced work environments while maintaining service quality.
• Show responsibility and attention to cleanliness and food hygiene standards.
• Work well within a team to achieve common goals.

About the Restaurant
Udon Shin is a Japanese udon specialist that started in Tokyo (in 2011). In November 2025, it opened its first international outlet – Singapore. The concept is all about craftsmanship and freshness: we follow a “Four Fresh” philosophy – Udon noodles are freshly kneaded, freshly cut, freshly boiled, and tempura is freshly fried. The kitchen is an open concept where diners can see their Udon being freshly made and cooked.

Job Summary

The primary role of the Service Crew is to support the Restaurant Manager and team by delivering excellent customer service, maintaining operational standards, and ensuring a clean and welcoming environment.

Responsibilities

• Greet customers warmly and provide attentive service to create a positive dining experience
• Accurately take customer orders using the ordering system and serve food and beverages promptly
• Clear tables efficiently to prepare for the next customers and maintain a tidy dining area
• Operate the cashier to process payments correctly and handle transactions with accuracy
• Respond promptly and clearly to customer inquiries and feedback to enhance satisfaction
• Follow Operational SOPs consistently to support smooth restaurant operations
• Maintain cleanliness of the restaurant according to SFA’s hygiene and safety regulations
• Communicate effectively with customers and team members about menu recommendations and service feedback
• Perform additional duties as assigned by the Assistant Restaurant Manager or Restaurant Manager

Preferred competencies and qualifications

• Previous work experience in food and beverage service to support effective customer interaction
• Basic knowledge of food safety and hygiene practices to maintain a safe dining environment
• Positive work attitude and enthusiasm for delivering excellent customer service
• Friendly and approachable demeanor to engage well with customers
• Energetic, cheerful, and vibrant personality to contribute to a lively restaurant atmosphere

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Franchise Concepts Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.