Position: Customer Service Executive (Contract)
Salary: Up to $3,500
Location: Promenade area
Duration: June 2026 - End September 2026 (3 months contract)

Job Summary

You will manage end-to-end order-to-cash processes using SAP, coordinate logistics, resolve order issues, and maintain strong customer relationships to ensure timely invoicing and delivery, supporting sales targets in a fast-paced environment.

Responsibilities

• Execute daily order-to-cash (OTC) activities in SAP, including order entry, order confirmation, invoicing, and shipment processing to ensure accurate and timely order fulfillment
• Monitor and resolve order blocks related to credit, pricing, and master data, escalating issues when necessary to maintain workflow
• Coordinate with third-party logistics (3PL), warehouse teams, and local distributors to ensure timely and accurate deliveries
• Track open orders and shipments, proactively following up on delays, short shipments, and delivery issues to minimize disruptions
• Manage customer queries, complaints, and order changes promptly and professionally to maintain customer satisfaction
• Support month-end activities by ensuring order closure and invoicing accuracy for financial reporting
• Maintain accurate transaction records for reporting and audit compliance
• Communicate regularly with internal stakeholders including sales, supply planning, and finance to align on orders and deliveries
• Provide basic service level visibility on open orders, delays, and issues to stakeholders for informed decision-making
• Collaborate closely with and take guidance from the Senior Customer Service Specialist to improve processes and outcomes

Requirements

• Previous experience in a similar customer service or order management role
• Proficient in SAP S4 and Microsoft Office applications, including Word and Excel
• Strong organizational skills with keen attention to detail to handle high transaction volumes accurately
• Excellent communication skills to maintain positive relationships with internal and external customers
• Ability to learn quickly, follow established processes, and adapt to changing situations in a fast-paced environment
• Demonstrated strong execution discipline and smart decision-making skills to resolve problems effectively
• Team player who thrives in a self-directed, collaborative environment
• Experience in the FMCG sector, particularly Wines & Spirits, is considered a plus

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

Job scope

• Lead requirement analysis in the Front Office space across FX, MM, IRD, EQD, Credit Derivatives, Commodities, and Fixed Income.
• Conduct workshops with traders, structurers, and sales teams to capture business needs and workflows.
• Analyze production data and test cases to identify gaps against target MX.3 configuration.
• Translate business requirements into Functional Design Documents (FDDs) and configuration blueprints.
• Design and build pricing models, instrument setups, and booking capabilities in MX.3.
• Collaborate on cross-functional projects to deliver solutions.
• Support enhancements, upgrades, and migrations on the Murex platform.
• Oversee system configuration, integration, and data migration activities.
• Act as a trusted advisor to business and IT stakeholders.
• Communicate design principles, standards, and roadmaps effectively.
• Develop domain roadmaps balancing business and technical constraints.
• Build excellent relationships with Front Office users, programme managers, and vendor teams.
• Perform SIT and UAT for assigned deliverables.
• Ensure functional acceptance criteria are met before production deployment.
• Assist in resolving issues across FO, P&L, Market Data, and trade booking domains.

Job requirements

• Bachelor’s degree in Business Analytics, Financial Engineering, Computer Science, Finance, or related discipline.
• Around 10+ years as a Front Office Business Analyst / Functional Consultant on Murex MX.3.
• Must have hands-on expertise in MX.3 FO module (trade capture, pricing, workflows, instrument setup).
• Good exposure to all major asset classes (FX, MM, IRD, EQD, Credit Derivatives, Commodities, Fixed Income).
• Deep understanding of the full trade lifecycle across FO, MO, BO.
• Proven experience in requirements gathering, documentation, and writing specifications (BRDs, FDDs, FSDs).
• Experience in Murex upgrades/migrations and environment management
• Good functional knowledge of MX.3 FO components: instrument setup, pricing, workflows, limits, P&L simulation.
• Experience with Agile/Waterfall methodologies.
• Understanding of MX.3 data model, MxML messaging, and cross-module dependencies.
• Excellent analytical, problem-solving, and time management skills.
• Highly motivated with genuine interest in capital markets technology.
• Excellent communication and documentation skills.
• Collaborative team player across FO, Risk, Finance, Integration, and Testing.
• Proactive, structured, and delivery-focused under tight deadlines.
• Intellectually curious with a continuous learning mindset.

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

• Lead, coach, and support a team of student mentors to build their skills and confidence

• Provide regular guidance, feedback, and development opportunities to help the team grow

• Create a positive, collaborative, and accountable team culture

• Support mentors in creating a safe and engaging environment for students

• Guide the team in managing student behaviour and encouraging positive development

• Monitor student engagement and improve learning experiences and programme outcomes

• Oversee the daily operations of the centre and ensure programmes run smoothly

• Review and improve processes and systems to enhance efficiency and consistency

• Work closely with internal teams and stakeholders to implement initiatives and solve operational issues

• Manage reporting, documentation, and compliance requirements

• Build strong relationships with students, parents, staff, and external partners

• Act as the main point of contact for operational and programme-related matters

• Any other adhoc duties as assigned
  

Requirements:

• Diploma in Education/Psychology/Social Services or related fields

• Min 3 years related experience

• Experience in Student Care is an advantage

• Proficient in Microsoft Office applications

• Working Hours: Mon-Fri (10am - 7pm)

• Location: Ang Mo Kio

• Salary: up to $4500

• Able to start work immediate or on short notice
  

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey
EA Reg ID: R23114229
EA Licence No.:19C9603

Job Role: IT Support
Contract Duration: 12 months
Salary: up to $3340/month
Eligibility: Only Singaporeans

Responsibilities:

• Provide Level 1 support for users of the IT system/s, clarify and direct queries that require in-depth technical support to subject matter experts, track, and close queries in a timely manner.
• Provide assistance for User Account Management – guide users how to create / modify / delete user access.
• Provide assistance for User Account Review (UAR) – ensuring they conduct UAR on a timely manner.
• Provide basic onboarding of new division representatives for systems.
• Manage and coordinate with the system vendor for data requests
• Coordination of User Acceptance Testing prior to implementation of system enhancements/fixes.
• Support in other administrative duties which can include maintaining and updating of data.

Skills/Competency Required:

• Detail-oriented.
• People-oriented.
• Good problem-solving skills
• Able to process and structure large amounts of information.
• Good command of spoken and written English.
• Good excel skills

-HOW TO APPLY-
Apply via MyCareersFuture NOW!
**only qualified candidates are contacted**
----------------------------------------------------------------------------------------------------------------------------------------------------------------
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In Ref: SS – JO-28783
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Assistant Centre Manager - Oodles Math (AMK Centre)

Oodles Math (AMK Centre), operated by LK Prime Pte. Ltd., seeks a passionate Assistant Centre Manager who thrives in a lively and positive environment.

• Position: Assistant Centre Manager (Full-time)
• Location: 728 Ang Mo Kio Ave 6, #01-4224
• Start Date: 1 July, 2026

What You’ll Do

• Keep the centre running smoothly with daily admin and operations
• Help achieve student enrolment and retention goals
• Communicate warmly with parents/guardians and respond promptly to queries
• Liaise with HQ on tuition programmes and learning materials
• Manage payments and keep records accurate
• Coordinate teachers’ schedules to ensure smooth class operations
• Support student reviews and promotions
• Ensure student safety and well-being
• Maintain a clean, welcoming centre and classrooms stocked with materials
• Assist with ad-hoc projects when needed

What We’re Looking For

• At least 2-3 years’ experience in education, retail, airlines, or other customer-focused industries
• Strong communication skills in English
• Kind and nurturing with children; professional with parents
• Organised, reliable, and proficient in MS Office and Excel
• Able to work:
  - Wednesday to Friday: 1:30pm - 9:00pm
  - Saturday and Sunday: 8:30am – 6:30pm
  (Centre closed on Mondays, Tuesdays, and Public Holidays)

Open to Singaporean Citizens or Permanent Residents only

How to Apply

Please submit your resume/CV to LKprime.sg@gmail.com or WhatsApp us at +65 8490 6748. Only shortlisted candidates will be contacted for an interview.

About Oodles Math

Since 2010, Oodles Learning has been the only certified Math tuition partner of onSponge, delivering the official onSponge learning programmes across its 20 centres in Singapore. Our coaches are stringently selected, rigorously trained, and assessed to ensure our students’ highest quality of education.

• Well established company
• Basic $ 4000 - $4800 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Improve customer service experience, create, engaged customers and facilitate department growth.
• Negotiate best rates with airlines and agents for interest of company.
• Negotiate best offer to client in interest of company.
• Take control of customer’s issues and follow problems through to resolution.
• Set a clear mission and deploy strategies focused towards that mission.
• Develop service procedures, policies and standards.
• Keep meticulous records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Build excellent relationship with carriers, clients and service providers.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.
• Share information with management on customers and market conditions.
• The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed.

Job Requirements:

• Minimum 4 years’ experience in freight forwarding or logistics, with at least 2 years in a supervisory or managerial role
• Strong knowledge of air, sea, and road freight operations
• Excellent customer service, communication, and problem-solving skills
• Proven leadership and team management experience
• Ability to handle pressure, prioritize tasks, and meet deadlines
• Proficiency in freight management systems and MS Office
• Strong commercial awareness and customer-focused mindset

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3800 - $4200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

Leadership of Customer Service Team

• Lead, coach and mentor the customer service team to deliver exceptional service standards.
• Oversee team members' capability in managing sales leads effectively.
• Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures.
• Oversee daily operations of the customer service department, ensuring prompt
  resolution of customer inquiries, service issues, complaints, and escalations.
• Maintain an organized and efficient filing and database system for customer records and service documentation.
• Lead digital transformation efforts related to new systems or software.
• Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.

Achievement of Management Objectives

• Prepare and generate monthly performance and operational reports.
• Monitor adherence to standard operating procedures (SOPs) and recommend updates or improvements when necessary.
• Establish and monitor KPIs and service standards to drive customer satisfaction,
• retention, and operational performance
• Analyze customer feedback, service trends, and complaint data to identify root causes and lead service improvement initiatives.
• Implement customer service department manual, procedures, and training programs that promote consistency, efficiency, and a customer-first culture.
• Provide insights into customer trends, operational challenges, and improvement opportunities.

Collaboration with Business Development Team

• Collaborate cross-functionally with Business Development team to ensure service delivery aligns with customer expectations and regulatory requirements.
• Provide support in data analysis and insights related to customer satisfaction and sales performance.
• Consolidate and present monthly reports for key stakeholders, ensuring accurate and actionable information.

Cross-Departmental Coordination

• Liaise with key departments (Logistics, Operations, etc.) to resolve any issues that may impact customer satisfaction.
• Ensure smooth communication and effective collaboration between departments to meet customer needs and expectations.

Requirements:

• Minimum Bachelor’s Degree in Business Administration, Management Studies, or a related field

• At least 2 years of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
• Resolve complaints and issues at the first touchpoint wherever possible.
• Maintain accurate records of interactions in the CRM system.
• Ensure timely follow-up on enquiries and escalate when necessary.
• Assess appeals and provide recommendations to management.
• Support additional duties during operational needs or peak periods.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements:

• Minimum GCE ‘N’ level
• No exp needed, training provided
• Healthcare experience will be an advantage but not compulsory

$2500 (Fixed salary)

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
• Resolve complaints and issues at the first touchpoint wherever possible.
• Maintain accurate records of interactions in the CRM system.
• Ensure timely follow-up on enquiries and escalate when necessary.
• Assess appeals and provide recommendations to management.
• Support additional duties during operational needs or peak periods.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
• Resolve complaints and issues at the first touchpoint wherever possible.
• Maintain accurate records of interactions in the CRM system.
• Ensure timely follow-up on enquiries and escalate when necessary.
• Assess appeals and provide recommendations to management.
• Support additional duties during operational needs or peak periods.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Overview
As a CSM, you will develop long-term relationships with your portfolio of assigned customers, connecting with key business executives and IT stakeholders, developing an understanding of their business requirements and goals, and how they are using NetSuite. Leveraging this customer knowledge, and your NetSuite expertise, you will provide adoption, industry, and implementation best practices strategies to ensure your customers maximize value from their investment in NetSuite. In addition, you will drive value creation by leading mini-projects and collaborating with Account Managers to identify upsell opportunities, providing solution recommendations to accelerate deal closures and enhance customer growth.

Job Descriptions:

1. Develop a trusted advisor relationship with customer key stakeholders and executive sponsors such that all NetSuite activities are closely aligned with the customer’s business case and business strategy, allowing the full potential of their NetSuite solution to be realized.
2. Review customer’s current usage of NetSuite to determine if challenges are the result of functionality gaps, implementation/customization gaps or training gaps. Be able to communicate findings with appropriate teams (i.e. Oracle NetSuite Principal team, Account Management, Marketing, Professional Services and Leadership).
3. Identify opportunities for adding greater value applicable to customer’s business strategies.
4. Navigate and advise on efforts related to complex customer requests or projects involving other 3rd party solutions and enterprise systems, escalating for assistance if needed.
5. Drive overall customer satisfaction, additional product adoption and ultimately subscription renewals.
6. Anticipate customers’ requirements and possible challenges – make our customers successful.
7. Identify and assess renewal risks within the customer base.
8. Conduct training sessions with customers to improve the adoption rate.
9. Project Management of proposed change management activities and projects.

Requirements:

1. At least 3 years of experience in NetSuite.
2. ERP knowledge and experience is a must.
3. Ability to handle Client Escalations.
4. Should be able to Mentor Juniors.
5. Ability to lead training and demo both internally and externally.
6. Strong analytical skills.
7. Strong communication skills, both verbal and written.
8. Ability to work independently.
9. Ability to liaise with multiple contacts and departments.
10. Multi-tasker.

Summary:

The Manager, EIPIC will lead a transdisciplinary team in managing the SPD EIPIC Centre. You will coordinate the implementation of the ECHO framework and streamline processes across the Early Intervention Continuum, working closely with professional heads such as the Head of Teaching and Head of Allied Health. You will develop strategic plans to enhance caregiver engagement and oversee initiatives and collaborations with mainstream preschools and community organisations in the vicinity of the centre.

JOB SCOPE/KEY RESPONSIBILITIES

Operations and Administration

• Develop short- and long-term strategic plans to ensure continual growth of the programmes at the centre.
• Establish, implement, and regularly review operating, administrative, and control policies and procedures.
• Ensure operations and systems meet service standards and adhere to good corporate governance. Ensure the services achieve to meet the Key Performance Indicators set by the funders/Director.
• Manage and guide the EIPIC team to maintain ahigh standard of services for clients with developmental needs and their caregivers.
• Serves as theprimary administrative contact and liaison with stakeholders and externalorganisations. Coordinate the timely submission ofstatistics to funding bodies and organisations.
• Engage external institutions and communitypartners to support clients and caregivers in need.

Centre Management

• Guide senior staff across programmes to perform effectively and efficiently.
• Plan for the acquisition and replacement of fixed assets and other resources.
• Ensure compliance with regulations including taxes, licensing, safety and control.
• Develop strategic plans to generate income and monitor the expenditure of programmes.
• Develop strategic plans to enhance the community outreach.
• Manage audit conducted by MSF, ECDA and NCSS, if any. 

Staff Management

• Assists the Director in the development of career progression and defining of key responsibilities for EIPIC staff.
• Orientate new staff to organisation’s structure, policies and procedures and HR matters.
• Assign responsibilities and delegate authorities.
• Set standards, evaluate staff performance and identify learning /training needs.
• Interview candidates for new recruitment or replacement positions.

Client Management

• Establish and maintain positive relationships with clients and caregivers.
• Effective management of feedback and queries from clients, caregivers, the public and authorities.
• Develop strategic plans to enhance caregiver engagement.

Collaboration with external organisations

• Explore opportunities to sustain collaboration with preschools i.e. programmes that promote interaction among children with different needs and raise awareness of inclusion.
• Lead and participate in networking with community organisations to identify opportunities for collaborations.
• Participate in events organised or supported by SPD and support the organisation in developing strong network with other SSAs, funding bodies (e.g. MSF, ECDA, NCSS, Tote Board) and business corporations to secure programme funding and sustain financial viability of the programmes and services.

Professional/ Staff Development

• Lead, attend and contribute regularly in staff meetings and other relevant meetings.
• Attends relevant training and courses.
• Participate in internal / external workgroups to contribute inputs on development of new service provisions and service improvement.

Any other duties

• As may be assigned from time to time by Director, Children Services and Chief Executive Officer, SPD.

Sales Support (Retail) is responsible for administrative and sales support of one or more sales people. Activities include processing and confirming customer transactions, while maintaining accounts, research lists, and compiling statistical information.

Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas. The Sales function is responsible for new business and revenue generation, supporting customers in finding products, solutions, and services that best meet their needs. Sets the direction and policies for sales activities, and manages the execution of these plans.

Relationship Officer - United Overseas Bank Ltd

Job Summary:
The Relationship Officer is responsible for administrative and sales support of one or more sales people.

Job Responsibilities:
* Collaborate with internal product specialists and support teams to deliver seamless and integrated banking services.
* Ensure strict adherence to all internal policies, procedures, and regulatory requirements, including Anti-Money Laundering (AML) and Know Your Customer (KYC) guidelines.
* Respond promptly and efficiently to client inquiries, concerns, and requests, providing excellent customer service.

Drive Aftermarket Growth for HJ Lubricators

G&O Maritime Group is seeking ahigh-performing Service Sales Manager to lead the growth of our aftermarketbusiness for HJ Lubricators across APAC, based in Singapore.

In this role, you will take commercial ownership of service sales withincylinder lubrication systems, supporting shipowners in optimizing engineperformance, reducing wear, and improving operational efficiency.

Your Mission

Maximize service revenue and customerlifetime value by leveraging the installed base of HJ Lubricators andpositioning G&O as a trusted long-term service partner.

Key Responsibilities

·        Drive service sales for HJLubricators (cylinder lubrication systems)

·        Sell service agreements, spareparts and service

·        Identify new businessopportunities across APAC shipping markets

·        Build strong relationships withtechnical superintendents, fleet managers, and shipyards

·        Manage sales pipeline,forecasting, and reporting

·        Act as the main interfacebetween customers and internal technical/service teams

·        Promote performanceoptimization, cost savings, and engine lifetime extension

What You Bring

·        Experience in maritimetechnical sales or aftermarket services

·        Good understanding oftwo-stroke engine lubrication and cylinder condition management

·        Commercial mindset with strongnegotiation skills

·        Experience working withshipowners, operators, or shipyards, preferably in APAC

Who You Are

·        Results-driven and proactive

·        Strong relationship builder

·        Independent and structured

·        Able to translate technicalsolutions into clear customer value

Why Join G&O Maritime Group?

·        Represent HJ Lubricators – aspecialized and technically strong brand

·        Based in Singapore – a globalmaritime hub

·        Opportunity to driveaftermarket growth within G&O Maritime group

·        Join a skilled andinternational team

Apply Now

If you are ready to take ownership of ahigh-impact role in maritime aftermarket services, we look forward to yourapplication.

RecruitFirst is hiring!
You will be outsourced/deployed to our client!