Total 770 Customer Service / Call Centre job vacancies

We are looking for a detail-oriented and proactive

Customer Service Executive to support and manage end-to-end air freight reservation operations. The role involves close coordination with stakeholders, airlines, vendors, and internal teams to ensure timely, compliant, and cost-effective shipment handling. Fresh graduates are welcome to apply, as training will be provided.

Operation Hours: 5.5 days work week

• 0900 - 1800 Mondays -Fridays
• 0900 - 1200 Saturdays (Alternate upon confirmation)

Working Location: Airport Cargo Road

Job Descriptions:

• Booking & Space Reservation, arrange and secure cargo space with airlines, co-loaders
• Monitor carrier schedules and capacity availability to ensure timely shipment departures.
• Negotiate and obtain competitive freight rates from carriers and co-loading partners. Confirm bookings and communicate flight details to customers and internal stakeholders.
• Customer Service & Shipment Coordination and respond promptly to customer inquiries regarding shipment schedules, booking status, transit times, and service options.
• Provide customers with shipment updates, delays, schedule changes, and operational advisories. Resolving shipment discrepancies, delays, offloads, and service issues.
• Maintain strong relationships with customers through proactive communication and problem resolution.
• Documentation & System Management, verify booking information, shipping instructions, and cargo details for accuracy.
• Prepare and update booking records in the freight management system.
• Ensure all shipment data, rates, and operational information are accurately recorded and maintained.
• Coordinate documentation requirements with customers, carriers, and overseas agents.
• Carrier & Vendor Management. Liaise closely with airlines, co-loaders, and internal team regarding space allocation and shipment movements.
• Monitor carrier performance and identify alternative routing solutions when required.
• Ensure adherence to export regulations, compliance requirements, and airline policies.
• Prepare billing, costing, and job closure documentation, ensuring accuracy and completeness.
• Support operational improvements and carry out ad-hoc duties as assigned by management.

Requirements:

• Diploma or equivalent qualification in Logistics, Supply Chain, or related field.
• Preferred individuals with experience using Sysfreight or Cargowise.
• Prior experience in air freight (operations/customer service role) is preferred. Fresh graduates are welcome to apply ; on-the-job training will be provided.
• Familiarity with air freight processes, compliance and procedures.
• Good communication and coordination skills.
• Strong attention to detail and ability to handle multiple shipments simultaneously.
• Proficient in Microsoft Office and freight management systems.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer

• Competitive remuneration package
• Exposure to end-to-end air freight operations/customer service
• Supportive team environment with growth opportunities

Statement of Purpose

You will manage and co-ordinate the referral and facilitate services for international and VIP patients. The aim is to provide highly customised concierge services to these esteemed patients and their families and ensure a comfortable and well co-ordinated visit or stay with us. He/she also provides excellent liaison service and facilitates services for the patients.

Key Responsibilities
- Assist in planning and implementing referral and facilitating services to increase flow of international patients
- Attend to international and other patients to facilitate arrangements and ensure that they have a comfortable and pleasant experience in Raffles Hospital
- Provide concierge services that are seamless, helpful and add value to patients and clients, and facilitates linkages through the care continuum
Maintain a database on international patients to facilitate personalised service and profiling of international patients
- Update concierge menu which consist of a suite of services available for the benefit of the patients
- Manage and handle medical evacuation referrals
- Submit regular reports and ad hoc reports as needed
- Handle general enquiries and respond to customer feedback
- Assist with induction and training of staff

Requirements

- Degree in any discipline with at least 2 years of relevant experience

- Possess excellent organisation and execution skills

- Passion for healthcare sector

We regret that only shortlisted candidates will be notified.

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

JOB RESPONSIBILITIES

• Be accountable for overall Quality of Service and Patient Satisfaction rate.
• Handle and resolve our patient’s enquiries and/or grievances in a tactful manner.
• Identify opportunities to recommend suitable treatment plans to our patients.
• Perform all front-desk routine matters, such as registration, scheduling of appointment, processing payments and handling email and SMS enquiries.
• Communicate new initiatives to patients in a professional and tactful manner.
• Assist with ad hoc tasks assigned by the management.

JOB REQUIREMENTS

• Must have at least 2 years of experience in similar capacity
• Ability to stay driven and passionate about work even during challenging times
• Excellent interpersonal and communication skills
• Strong ability to communicate well with people from all walks of life
• 5 days work week (Off on a weekday and Sunday)

Key Responsibilities:

• Serve as the first point of contact for Singapore-based customers via email and WhatsApp
• Ensure order accuracy, pricing consistency, and proper documentation
• Handle product inquiries, lead time, pricing, and order-related enquiries
• Handle post-delivery issues such as goods exchange/return requests
• Provide relevant documents (Halal Certificate, Product Specification, Certificate of Analysis, etc.) to customers upon request
• Work closely with internal stakeholders such as Warehouse, Logistics and Sales to drive positive customer outcomes
• Process various backend documents to ensure order, picking and delivery accuracy
• Prepare customer quotations based on approved pricing and input from sales/commercial team
• Any other ad-hoc duties as assigned

Requirements:

• Minimum 2-4 years of experience in a B2B customer service role, preferably in the Food Service / FMCG sector.
• Fluency in English (verbal and written) is required.
• Experience with Excel is required
• Experience with ERP Systems (e.g. Alaya, Havi) is a plus
• Experience with Order Management Systems (e.g. Bizmann) is a plus
• Working Hours: Mon- Sun, 5-day work week
• Working Location: 457 Jln. Ahmad Ibrahim, Wilmar Foods, Singapore 639933

Full time

Entry-level

Salary: $2,300-2,800

12-month contract (with 3-month probation period), renewable

Company & Role Overview

Favella Translations is a Singapore-based translation agency supporting international clients in the legal, financial, medical and luxury sector with precise, time-sensitive translation and interpretation in 30+ languages.

As a Junior Operations Executive, you will be supporting the day-to-day operations of the business and work directly with our founder and Head Translator. Through mentoring and training within a small specialised team, you will develop practical skills to handle administrative tasks, coordinate linguistic projects, and successfully liaise with international vendors and clients. 

From arranging interpreters for foreign diplomats to coordinating the translation of high-stakes contracts, you will be involved in delivering top-notch services in an international and multi-cultural environment with strong opportunities for growth.

We are looking for a team player with the right attitude - someone who shares our values of precision, service mindset, and ambition to continuously improve. If this sounds like you, we look forward to working together.

This role is designed as a structured learning pathway into operations management, with the goal of becoming fully independent within 6-9 months.

Benefits

• Direct training and mentorship from the founder

• Training in a wide scope of operations, language and client services: you will be learning a lot every day, with strong opportunity for career progression

• International and multicultural working environment, liaising with clients and vendors from all over the world

• Exposure to work with top-tier law firms, embassies and international clients

• Central location in Singapore, a short walk from MRT

• A clear pathway to handling projects independently within 6-9 months
  

Key Responsibilities

Operations & Administration

• Organise and prepare project files and documentation

• File invoices and expenses for internal records

• Maintain accurate databases for projects, clients and vendors

• Support with ad hoc administrative tasks such as booking courier deliveries and attending legalisation appointments

Project Coordination 

• Assist with client enquiries and quotations across channels (email, WhatsApp and phone)

• Outsource projects to vendors and track project timelines

• Ensure projects are delivered accurately and on time

Language Support 

• Attend to client calls and enquiries in Mandarin 

• Support quality checks on translated documents
  

You Are a Great Fit If You:

• Have a strong command of English and Mandarin (written and spoken)

• Are highly organised, able to manage multiple tasks and prioritise while maintaining accuracy

• Take pride in getting details right and completing tasks properly

• Are reliable, punctual, and able to follow through without constant supervision

• Have a clear and professional communication style

• Have a positive, self-improving attitude and strong willingness to learn

• Bonus point: Knowledge of Traditional Chinese and/or dialects (e.g. Hokkien) or another language (e.g. Bahasa Malaysia) is a plus but not required.

Additional Details and Requirements

• Diploma holders with 0-3 years of experience (fresh graduates welcome)

• Previous experience in administration, customer service and operations support roles highly desirable

• Salary: SGD 2,300-2,800

• Location: Central Singapore
  

How to Apply

Submit your application to careers@favellatranslations.com with your CV in attachment and a cover letter addressing the following 3 questions:

1. Why do you want to work with us at Favella?

2. Why do you believe you are a good fit for this role? Include practical examples of how you have demonstrated relevant personality traits and skills in your previous jobs (if none, in your studies or hobbies).

3. Tell us about the hobby you are passionate about: what results have you achieved that you are proud of, what hurdles have you encountered and how have you overcome them? What lessons did you learn from the experience?

Keep it simple and personal - we want your own voice, character and values to shine through your writing. Your application will be read by a person, so please make your piece truly yours and limit the use of AI.

Hiring Process and Timeline

The hiring process will involve a screening of the applications, followed by 2 rounds of interviews (these might include a brief written assignment to assess your critical thinking skills). 

Kindly note that only successful applicants in each round will be notified.

• Well established company
• Basic $ 3000 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships; providing and responding to customers'needs on carriage availability and order status.
• Able to negotiate rates and cargo space with carriers/airlines.
• Proactively anticipating problems for customers using daily reporting functions.
• Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
• Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
• Solicit sales to established accounts through outbound calls to existing customers.
• Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
• Responsible for maximizing loading and shipping methods for all orders.
• Participate in growth development and cross-training efforts.
• Provide and maintain monthly administrative reports and personal metrics.
• Perform other duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Min 1 year of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

DREX-CHEM TECHNOLOGIES PTE LTD

 The DREX-CHEM GROUP is a successful leader in the distribution of specialty chemicals, resins, pigments, printing consumables& equipment etc in ASEAN and Hong Kong/China. We have immediate vacancies for :

Customer Service Representative (Admin Support)

(Ability to Work in TUAS of Singapore Should Only Apply!)

Responsibilities :

· Responsible for processing customers' orders,

. Managing inventory and perform purchasing functions with shipment follow up;

. Communicate and coordinate effectively with internal departments;

Requirements:

• GCE ‘O’ or ‘N’ level or qualifications with credit in English;
• With Microsoft Excel intermediate level;
• Adaptable, independent with interpersonal skills;
• Fresh from school with no experience are welcome;
• Applicants with Accounts or Logistics background are also invited to apply too.
• Training will be provided;
• Able to start work within short notice or immediately.
• As Company have no remaining Quota for foreign Workers, only Locals or  Singapore PRs may apply.
• Applicants who are able to work in TUAS should only apply.

 5-day week with transportation provided from Joon Koon MRT Station.

The Company offers excellent career advancement program with attractive remuneration packages for performers. Interested applicants are invited to apply or email before 12 July  2026 with full resume, current and expected remuneration details and a photograph to:

Drex-Chem Technologies Pte Ltd

1 Tuas, Avenue 16.

Singapore 638924.

Attn : HR Manager

Or email to : Estella.Tan@drexchem.com.sg

Description:

• Report directly to the Finance Director and Finance Manager.
• Generate, send invoices, and collect out-of-pocket payments.
• Ensure prompt and consistent follow-up with clients on payments.
• Assist in answering client inquiries on out-of-pocket payments for services provided by the organization by providing factual and accurate information.  
• Ensure prompt, accurate issuing of invoices and accuracy in the collection of receivables.
• Validate billed attendances against timesheets to prevent overbilling
• Communicate clearly and appropriately with clients and team members.
• Any other duties assigned.

Requirements:

•  Prior experience in invoicing and collecting payments would be advantageous.
•  Proficiency in Microsoft Office Suite applications.
•  Good command of English (Written & verbal).
•  Minimum 3 months commitment, 5 days per week (9am to 630pm), Saturdays may be required.
•  Possibility extension or transitioning to a full-time position in the future.
• Only Singaporeans.

General Description: We are seeking a proactive and detail-oriented Receptionist cum Administrative Assistant to support the full spectrum of administrative functions and ensure the smooth day-to-day operations of the office.

Scope & Responsibilities:

• Report to the Administrative Manager and provide administrative support during office hours (Monday to Friday, 8:00 AM to 5:30 PM).
• Assist the Administrative Department with daily administrative duties and office operations.
• Attend to inquiries from directors, visitors, and guests professionally, including managing incoming telephone calls.
• Serve refreshments to directors, visitors, and guests when required.
• Maintain a clean, organised, and welcoming reception area, and direct visitors appropriately.
• Oversee office housekeeping matters and coordinate with cleaning personnel.
• Manage meeting room bookings and ensure meeting facilities are properly prepared.
• Ensure the smooth operation of office equipment and monitor service contracts and renewal schedules.
• Handle document scanning, printing, photocopying, filing, and other document management tasks.
• Maintain records of incoming and outgoing mail, courier services, and deliveries.
• Source cost-effective vendors and suppliers as required.
• Arrange travel bookings, visa applications, accommodation, and transportation for employees.
• Coordinate with external vendors and service providers to maintain office facilities and services.
• Assist in the procurement and distribution of corporate gifts, festive gifts, and company souvenirs.
• Monitor and maintain inventory levels of office stationery, pantry supplies, and other office necessities.
• Assist in organising employee engagement and welfare activities.
• Carry out other duties and responsibilities assigned by the Company from time to time.

Requirements:

• Relevant administrative experience is preferred.
• Minimum GCE O' Level qualification or equivalent.
• Entry-level candidates with a positive attitude and willingness to learn are welcome to apply.
• Occasional after-office-hours support may be required for travel arrangements due to differing global time zones.
• Occasional after-office-hours coordination with external vendors may be required when necessary.
• Possess a problem-solving mindset and the ability to multitask effectively.
• Proficient in Microsoft Office applications.
• Independent, meticulous, and a fast learner with good communication skills.
• Good telephone etiquette and customer service orientation.
• Positive attitude with a willingness to learn and contribute.
• Pleasant personality with strong interpersonal and teamwork skills.

**Interested candidates are invited to submit their detailed resume, stating their current and expected salary, notice period, and availability.

We regret that only shortlisted candidates will be notified.

[Job ID: 1615054]

Responsibilities

• Deliver exceptional customer service by handling enquiries, feedback, complaints, and compliments via email and feedback portals.
• Resolve customer issues promptly and professionally to ensure a positive and memorable experience.
• Build in-depth knowledge of products and services to provide tailored recommendations and solutions.
• Apply active listening to understand customer needs and manage expectations effectively.
• Collaborate with internal teams and external stakeholders to achieve service excellence targets.
• Support and manage customer experience across online, onsite, social media, and delivery touchpoints.
• Implement and maintain service recovery protocols to address service gaps.
• Analyse customer feedback and share actionable insights to improve overall customer experience.
• Participate in training and development programmes to enhance service skills and product knowledge.
• Perform ad-hoc duties as assigned by supervisors.

Requirements

• Minimum 1 year of customer service-related experience with proven track records in similar responsibilities.
• Proficiency in Microsoft Excel (intermediate level) is required.

To Apply, please kindly email your updated resume to cv_estheryip@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yip Yan Wen, Esther

EA Personnel Reg. no.: R25157469

EA License no.: 07C5771

Job Description: Customer Service & Administration Executive

Job Summary

The Customer Service & Administration Executive is responsible for providing excellent customer support and administrative assistance to ensure smooth daily operations within the service center. This role involves managing customer inquiries, coordinating service appointments, maintaining records, processing documentation, and supporting the service team in delivering exceptional customer satisfaction.

Key Responsibilities

• Welcome customers and visitors in a professional and friendly manner.
• Handle incoming calls, emails, and customer inquiries promptly and professionally.
• Schedule and coordinate vehicle service appointments with customers and workshop staff.
• Prepare and process service orders, quotations, invoices, and related documentation.
• Maintain accurate customer, vehicle, and service records in the company database.
• Follow up with customers regarding service status, completed repairs, and customer feedback.
• Resolve customer concerns and complaints efficiently while ensuring customer satisfaction.
• Support warranty claims processing and other service-related administrative tasks.
• Coordinate communication between customers, service advisors, technicians, and management.
• Assist with filing, data entry, report preparation, and general office administration.
• Maintain and update customer information and service history records.
• Ensure compliance with company policies, procedures, and customer service standards.
• Maintain the cleanliness, organisation, and overall presentation of the customer lounge and reception area to provide a comfortable and welcoming environment.
• Monitor and replenish lounge amenities, refreshments, and reading materials as needed.
• Conduct regular inspections of the customer waiting area and coordinate with housekeeping or relevant personnel to ensure cleanliness and maintenance standards are met.
• Support ad hoc administrative duties and projects as assigned by management.

Requirements

• Diploma, Certificate, or equivalent qualification in Business Administration, Customer Service, or a related field.
• Previous experience in customer service, administration, or the automotive industry is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Experience with CRM systems or dealership management software is an advantage.
• Ability to work independently and collaboratively in a fast-paced environment.
• Customer-oriented mindset with strong problem-solving skills.
• Professional appearance and positive attitude.

Key Competencies

• Customer Service Excellence
• Administrative Coordination
• Customer Relationship Management
• Communication Skills
• Time Management
• Attention to Detail
• Problem Solving
• Teamwork
• Record Management
• Organizational Skills
• Service Excellence and Customer Satisfaction Focused Approach

Job Description:

• Assist the Assistant Operations Manager (AOM) in various projects, including coordination, execution of general cleaning processes, and managing cleaning logistics.
• Conduct on-site risk assessments to ensure safety and compliance.
• Review work orders to ensure timely and accurate completion of assignments.
• Assist in the delivery of equipment and cleaning products to customer sites.
• Provide guidance and on-the-job training to cleaning staff; ensure team members' skills and service competencies are consistently maintained.
• Report to the Operations Manager.
• Perform any other administrative or operational duties as assigned on an ad hoc basis.

Requirements:

• Candidate must possess at least a Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/NITEC qualification, with at least 3 years of working experience in the cleaning service industry preferred.
• Strong industry knowledge in commercial cleaning and disinfection.
• Self-motivated and able to manage multiple and complex tasks in a fast-paced environment.
• A good team player with the ability to work independently.
• Excellent leadership skills with strong initiative; able to analyse situations and think flexibly.
• Supervisory skills to manage and guide cleaning staff.
• Good interpersonal and communication skills.
• Computer literate, with proficiency in email and Microsoft Excel.
• Singaporeans ONLY.

Other Information:

• 6 working days per week
• Salary: S$2,500 to $4,200 (Based on experience)
• Location: Multiple locations / islandwide (in Singapore)

We regret to inform that only shortlisted candidates will be notified. Thank you.

Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation!

Job Description

• Answer incoming calls from customers to take orders
• No selling of products, No cold call
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

• $2,800 Basic

• 5 days work week

• Established and Stable Company

• Customer-Centric Service Culture
  

Our Client, an established logistics/freight forwarding company, is inviting qualified candidates to fill the position as Customer Service Executive.

RESPONSIBILITIES:

• Assist in the customer service department and reporting to team manager

• Handle all bookings for both air and sea

• Liaise with air and sea carriers

• Liaise with customers

• Handle all sea documentation work like bookings, BL etc
  
  

REQUIREMENTS:

• Minimum GCE 'O' Level

• Knowledge in air and sea logistics is an advantage

• Proficient in Microsoft Office and all emails

• Residing in the east zone (Tampines, Bedok, Pasir Ris, Hougang, Sengkang) is preferred
  

OTHER INFORMATION:

• Location: Changi

• Working Days/Hours: 5 days/Office hours, 9am - 6pm

• Salary: $2,800 (salary will commensurate according to experience & qualifications)

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Service Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days, Monday – Friday (8am – 5pm)
• Salary Package: Basic Salary
• Duration: 6-Months Contract

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• At least 1-year of experience in Customer Service or Sales Support.
• Excellent communication skills.
• Competent with MS Office and computer skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Provide professional customer service by contacting customers to arrange appointments and handle enquiries

• Maintain and update records in spreadsheets and databases, including schedules and service activities

• Coordinate deployment of teams or contractors based on operational requirements and latest updates

• Work closely with internal teams and stakeholders to resolve issues and ensure timely service delivery

• Communicate effectively with customers and stakeholders to ensure smooth coordination and satisfactory outcomes

• Improve and maintain tracking systems and databases for better accuracy, reporting, and efficiency

• Generate operational reports for management and stakeholders

• Perform administrative and ad-hoc duties as assigned• Provide professional customer service by contacting customers to arrange appointments and handle enquiries

• Maintain and update records in spreadsheets and databases, including schedules and service activities

• Coordinate deployment of teams or contractors based on operational requirements and latest updates

• Work closely with internal teams and stakeholders to resolve issues and ensure timely service delivery

• Communicate effectively with customers and stakeholders to ensure smooth coordination and satisfactory outcomes

• Improve and maintain tracking systems and databases for better accuracy, reporting, and efficiency

• Generate operational reports for management and stakeholders

• Perform administrative and ad-hoc duties as assigned

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working hours: Monday to Friday (9am to 6pm)

Job Responsibilities:

• To assist in the Customer Service department & reporting to team manager
• To handle all sea documentation work like bookings, Bill of Lading etc (if required)
• To handle all bookings for both air and sea
• To liaise with air and sea carriers
• To liaise with customers
• Perform other assigned duties

Job Requirements:

• Possess minimum GCE ‘O’ level qualification with at least 1 year of relevant experience
• Knowledge in air and sea logistics is an advantage
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.