Total 106 Customer Service / Call Centre job vacancies

Responsibilities:

• Greet and welcome visitors so as to ensure that they feel valued and attended to.
• Answer, screen, and forward incoming phone calls while providing basic information when needed.
• Maintain cleanliness and organisation of reception and meeting areas.
• Coordinate and distribute mail, packages, and deliveries.
• To record incoming and outgoing mail neatly and accurately.
• Provide general administrative assistance to support daily business operations.
• Handle stationery, pantry and t-shirt requisition.
• General administrative and ad-hoc support as required

Requirements:

• Provision in written and spoken English
• Ability to communicate in Mandarin would be an advantage to effectively communicate with Mandarin-speaking clients.
• Strong communication and interpersonal skills
• Good organisational and multitasking abilities
• Basic computer literacy (e.g. Microsoft Office)
• 5 Days work week
• Transport provided at Yew Tee MRT Station

Responsibilities

· Perform inbound and outbound calls

Perform general admin duties and reception duties

· Schedule patients for outpatient appointments and surgeries

· Manage and resolve patient complaints and enquiries

· Identify and escalate issues to supervisors

· Work with colleagues to resolve patient issues

· Provide produce and service information to patients

· Document all call information according to standard operating procedures

· Follow up patient calls and emails where necessary

· Other duties as assigned

Salary will be commensurate with experience and qualifications

Requirements

• Completed “N” levels / ”O” levels / ”A” levels / NITEC or higher / Diploma or higher

• Computer-literate

• Strong communication and interpersonal skills

• Pleasant personality

• Able to work independently as well as in a team

• Self-motivated, results-driven

• Working days: 5.5 days

Interested applicants, please submit your resume to:

meeyeclinic@gmail.com

We regret that only shortlisted applicants will be notified.

As a Centre Support (Preschool Admin), you will assist the centre principal to ensure smooth daily centre operations and administrative support in a preschool environment.

Responsibilities

• Handle phone calls, walk-in enquiries
• Assist with general enquiries on enrolment, fee, registration
• Conduct health checks for children, manage attendance (daily sign-in / sign-out)
• Basic procurement & inventory of supplies - stationery, cleaning supplies
• Update & maintain accurate records for centre administration
• Collect fees and payment
• General admin tasks; data entry, filing, documents scanning, generate reports
• Assist teachers with printing, laminating of learning materials
• Support in preparating of centre events such as Open House, Parent-Teacher Conference, and festive celebrations
• Assist in other ad-hoc tasks as assigned to contribute to smooth centre operations

Requirements

• GCE O Levels and above or Cert in relevant admin or childcare
  2-3 years of administrative experience
• Proficient in MS Office
• Pleasant disposition
• Knowledge in school management system (added advantage)
• Experience working in preschool of student care (most advantageous)
• Comfortable working in a childcare / preschool setting

Working Locations : Jurong West, Serangoon
Able to start immediate or on short notice

Key Duties & Responsibilities:

• Handle phone calls, mails and couriers and answer guests' enquiries.
• Attend to all guests’ and determine their nature of visit and alert appropriate party of guests’ arrival.
• Responsible for the upkeeping of meeting rooms, reception area, toilets and pantry.
• Responsible for HR & Admin vendor management and monitoring services.
• Responsible for office facility management and monitoring office supplies.
• Assist in events management, including venue sourcing and ordering of food and beverages.
• Procurement of necessary items for internal, external events and any initiatives.
• Other administrative support or Projects when necessary.
• On the Job Training will be provided.

Skills and Knowledge:

• Minimum GCE 'O' level qualification.
• Minimum 1-year relevant experience.
• Working knowledge in Microsoft Office.
• Positive attitude, polite and cheerful character.
• Able to work independently and a team player.
• Good telephone etiquette and communication skills.

Job Responsibilities:

• Provide administrative support & reception duties to ensure smooth operations of the general office
• Receptionist duties such as attend to phone calls, greet walk-in guests, collect daily incoming mails
• Stationery inventory management
• Liaise with vendor on the ordering of name cards, paper bags, gifts, first aid kit and etc.
• Liaise with IT vendor for any software/ hardware issues
• Provide administrative support for the onboarding of new employee
• Assist in HR administrative matters
• General housekeeping
• Any other duties as assigned from time to time.
• Assist with the arranging of courier drivers' schedule
• Any ad hoc duties assigned

Job Requirements:

• Candidate must possess at least a Secondary School/"O" Level, Diploma,
• Good interpersonal skills with initiative and teamwork
• Possesses good customer service skills
• Candidates without experience are welcome to apply