With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Summary

The Call Centre Executive ensures that all communications relating to the hotel both external and internal are actioned efficiently in a professional and courteous manner and in line with Hilton and the hotel policies and procedures during the assigned shift.

What will I be doing?

As the Call Centre Executive, you will be responsible for performing the following tasks to the highest standards:

• Actively seeking verbal feedback from customers and team members at every opportunity.
• Agree on and implement actions to make improvements to customer service.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Communications Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Knowledgeable of Hilton’s departmental standards and run the Telecommunication Centre as a Communications Centre according to brand standards, explaining standards to the team, assess their performance against these standards and monitor standards through regular standards review checks.
• Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, PBX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Communications Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Knowledgeable of hotel and departmental KPIs especially SALT and Hilton Honors enrolment. Assisting Communications Manager to drive result to the maximum.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Communications Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Communications Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Call Centre Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 1 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Good organization and coordination skills.
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Actively promote the services and facilities of Hilton brands to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Working Location:
Jurong East

Working Hours:
Monday to Friday
Office Hours

Salary:
Up to $4,500

Overview:
Oversee approximately 20 Ward Service Associates (WSAs) alongside another supervisor. Role requires strong operational leadership, hands-on management, and good stakeholder engagement skills.

Key Responsibilities:
• Be part of the Ward Service Associate (WSA) team and ensure service standards are upheld
• Work closely with ward supervisors and team members to ensure excellent service delivery
• Ensure sufficient ward stock supplies for smooth operations
• Manage deployment and scheduling of WSAs across different shift patterns
• Oversee WSAs to ensure patients’ nutrition and dietary requirements are met
• Lead quality improvement initiatives
• Support operational needs and perform ad hoc duties as required

Requirements:
• Minimum Bachelor’s degree in any course

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

We are seeking a highly motivated and hardworking individual to play a critical role in monitoring, maintaining, and supporting our clients’ computer systems and network. 

• Work in a professional, high-trust, and impactful environment
• Opportunities for continuous learning and career upskilling provided
• Hybrid Working arrangement, salary up to $3,200 + Bonuses

Responsibilities

• Provide L1–L3 IT support, manage tickets, incidents, and SLAs.
• Install, configure, and maintain systems and networks.
• Troubleshoot hardware, software, and basic network issues.
• Support new system rollouts and projects.
• Work with vendors and internal teams.

Requirements

• Minimum Diploma in IT or a related field.
• At least 2 years of hands-on IT support experience.
• Strong communication and interpersonal skills.
• CompTIA, Microsoft 365 or related credentials highly advantageous.

Interested candidates may click on apply or apply via email to spml@scientecpersonnel.com (indicating Job ID J68171 for faster processing). 

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Job Description & Requirements

We are seeking a Deskside Support Engineer (L1) to provide hands-on technical support to end users across hardware, operating systems, and workplace applications. This role is critical in ensuring smooth day-to-day IT operations by resolving user issues promptly and maintaining a high level of user satisfaction.

The ideal candidate will act as the primary point of contact for onsite IT support, handling incidents, service requests, and coordinating with internal infrastructure or application teams when necessary.

Key Responsibilities

End User Support

• Provide onsite and remote technical support for desktops, laptops, and workplace devices
• Diagnose and resolve hardware, operating system, and application-related issues
• Install, configure, and maintain Windows and Mac endpoints
• Support productivity tools such as Microsoft Office, Outlook, Teams, VPN, and collaboration platforms
• Assist users with login, access, connectivity, and account-related issues

Incident & Request Management

• Log, track, and resolve incidents and service requests using IT Service Management (ITSM) tools
• Ensure all issues are resolved within defined SLA and response timelines
• Escalate complex issues to Level 2 / Level 3 support teams when required
• Maintain accurate documentation of incidents, resolutions, and updates

Workplace IT Operations

• Set up and deploy end-user devices and peripherals (laptops, monitors, printers, etc.)
• Perform basic troubleshooting for network connectivity issues (LAN/Wi-Fi/VPN)
• Support meeting room technologies and collaboration tools
• Ensure IT equipment is maintained and compliant with company standards

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field
• 0 – 2 years of experience in IT support / deskside support role
• Basic knowledge of Windows and Mac operating systems
• Familiarity with Microsoft Office 365, Teams, Outlook, and VPN tools
• Experience with ITSM tools (e.g. ServiceNow, Remedy, Jira) is an advantage
• Strong troubleshooting and problem-solving skills
• Good communication and interpersonal skills
• Ability to work independently in an onsite environment

Work location: Central
Working hours: Monday to Friday office hours
Salary: $2580 per month

1 year contract

Job Scope:

• Handle feedback via outbound calls and email
• Work closely with internal and external stakeholders to resolve feedback
• Utilise common Office tools to collect information for feedback case-handling
• Follow guidelines on feedback handling
• To perform any ad hoc duties as assigned

Requirements:

• Diploma in any field
• Ability to communicate effectively
• At least two years of experience in customer service roles
• Proficient in Microsoft Office and other digital tools

Interested applicants please email your CV to nadirah.hirwandy@tg-hr.com

SINGAPOREANS ONLY

Job Responsibilities:

1. Inventory Management: Assisting with receiving, organizing, and tracking parts and supplies within the Asia-Pacific (APAC) region.

2. Data Analysis: Collaborating with cross-functional teams to analyze data related to parts usage, demand, and availability.

3. Supply Chain Coordination: Supporting the coordination of parts movement across different locations within the APAC network and the MRO’s requirement.

4. Documentation and Reporting: Maintaining accurate records and documenting transactions. (shipping invoices and AWBs)

5. Process Improvement: Identifying opportunities for process optimization and efficiency in parts management.

6. Collaboration: Working closely with colleagues and the MRO Ops team and engineers for parts requirements.

7. Cycle count: Assisting with weekly cycle count to achieve a 99% accuracy on the SNG inventory.

8. Learning and Development: Gaining hands-on experience in parts logistics and supply chain operations.

9. Any other duties as assigned.

Requirements:

1. Education: Typically, interns pursuing a Diploma or Degree in Logistics, Supply Chain Management, or a related field are eligible.

2. Attention to Detail: Being meticulous in handling parts data and documentation.

3. Communication: Effective communication skills for collaborating with various teams.

4. Adaptability: Willingness to learn and adapt to changing situations.

5. Problem-Solving: Ability to identify issues and propose solutions.

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide differentiated customer experience. 

Advocacy & Customer Trust (ACT) delivers connected support experiences for our Unified customers to gain, maintain and sometime rebuild their trust. The Area Engagement Team leads education of our field teams, addresses reactive support challenges for Areas and individual customers and partners closely with our Customer Success teams, underpinned by a robust governance process to improve customer experience across each area. 

As an Area Support Lead (ASL) you will own Crisis Communications for Small, Medium, Enterprise and Channel (SME&C) customers and partners in your region and liaise with our largest customers in this segment, acting as a trusted advisor and partner for your Regional SME&C Leadership (EVP/CVP/AVP/GM).  You’ll be the Commander and Technical Leader during a Service Incident or large scale event, co-ordinating key leaders and decision makers across our Support and Engineering Organisations.  You’ll have executive-facing communication skills to restore confidence, and partner with the customer’s Account Team to prevent recurrences through the Customer Engagement Plan to improve and shape the support experience, acting with urgency to produce the best possible outcomes. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Resolution 

• Required to be on-call during shifts, including after hours and weekends and available to take ownership of escalations to Senior Leaders, liaising between the customer and Senior Leaders across organizations within Microsoft. 
• Acts as a subject matter expert on best practices to support the customer experience. Crafts and executes executive summaries and identifies patterns across customer issues. Creates strategies to resolve reoccurring or highly sensitive issues in partnership with Area, Support and Product Group leadership. 
• Own Service Incident or crisis response and management in the Area (before, during and after) – ensure understanding of Field roles and responsibilities. Accountable for ensuring the Region/Area is trained. 
• Lead strategic projects designed to improve resolution times, customer satisfaction, and support experience. Provides examples and direction to prioritize efforts to prevent and reduce escalations/crises. 

Customer Health 

• Partner with CSU leadership to build and execute plans that improve customer health signals, including reactivity, major incident response plans, proactive recommendations and cloud resiliency.  
• Sponsor key accounts in region in collaboration with Regional CSU leadership, building relationships and trust with our largest accounts and ensuring that their support experience exceeds expectations.  
• Partner with account teams and Area Business Partner through contract renewals and assist in deal shaping, ensuing that customers have the right offerings to ensure their success. 

Collaboration 

• Leverages relationships across Regional CSU, Support and Product Groups to remove roadblocks. Establishes and oversees the development of written protocols to ensure customer issues are resolved. Identifies reoccurring roadblocks across the Area and escalates as needed. 
• Owns escalated issues and manages Area/Region escalated customer crises to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement efforts with a global perspective. Acts as an expert and provides guidance to Support Escalation team members on how to handle moderate to highly complex cases. 
• Support Area and regional leadership and collaborate with the Area Business Partner (ABP) to identify systematic issues and leads process improvement efforts to ensure continuous improvement. Recommend process improvements and support the feedback forums with identified actions. 

Communication 

• Identifies and builds strategic relationships with internal teams, partners, and communications with senior and executive leadership to resolve issues that are complex in scope. 
• Leverages precision questioning techniques to understand the pain points of the customer experience during Crisis and then proactively addresses the People/Process/Technology blockers identified. 
• Customer engagement – both reactive (emergency) and proactive (sponsorship). Confidence calls after outage. Involved in service incident (SI) aka outage Crisis and non-outage crisis for specific, strategic customers 

Qualifications

• 11+ years technology industry, customer service, or related experience 
• OR Bachelor's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience 
• OR Master's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience 
• OR equivalent experience. 
• Crisis Management and C-Suite proven communication capabilities 
• Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals). 

Additional or Preferred Qualifications 

• 16+ years technology industry, customer service, or related experience 
• OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience 
• OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience 
• OR equivalent experience. 
• Project management experience. 
• Experience working with Microsoft products and services.  
• Knowledge and understanding of Unified Deal Construction and Support a plus 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities:

• Develop an understanding of incident tickets and collaborate with functional subject matter experts to determine appropriate resolutions and target completion dates.

• Clearly articulate ticket details, including symptoms, findings, resolutions, and timelines, to client/users in a professional manner.

• Respond to client and user queries by liaising with relevant internal functional team(s) to ensure accurate and timely information is provided.

Must have skills:

• Basic understanding of the Software Development Lifecycle (SDLC).

• General knowledge of 3-tier system architecture.

• Ability to quickly pick up functional knowledge.

• Strong communication skills with the ability to present and explain technical issues to external parties under guidance.

• A proactive attitude and willingness to work collaboratively across teams.

Duration: 5-month Contract

Responsibilities

• Perform accurate data entry, maintain records, and assist with documentation and filing
• Handle basic customer enquiries via email and phone, providing information and escalating complex issues
• Assist with order processing, quotations, and verification of routine documents
• Provide day-to-day administrative support to the Customer Service team and help ensure smooth workflow
• Coordinate simple tasks and support team operations as needed

Requirements

• Diploma with 1–3 years of experience in administrative, data entry, or customer service roles
• Strong attention to detail, accuracy, and organizational skills
• Good communication skills and basic proficiency in Microsoft Office (Word, Excel, Outlook

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence:11C3793   |   Nurul Amirah |   Registration No: R22108940

About the client: 
Leading Insurance client

Responsibilities:

• Support Ops line in driving key risk and control initiatives across operations and support the Ops line program such as facilitating RCSA on business processes, incident management, audit preparation, QA and complaints regional reporting, promoting risk awareness, corrective action plan monitoring and reporting on key risk and audit issues, and governance.
• Work closely with regional teams on control testing initiatives to assess the design and operational efficiency of the key controls under operations
• Support on projects, conduct workshops for current state assessment requests, EUCS and SOP refresh as necessary
• Provide support as necessary for newly launched programs such as Operational resilience for critical operations and Records management program
• Provide support for clear desk inspection on a quarterly basis Responsible for annual FATCA/CRS reporting to IRAS, and perform annual remediations as per the regulatory cycle.

Requirement:

• Minimum 2 years of experience in risk management and/or insurance operations controls, with a solid understanding of core insurance operational processes and/or risk management principles.
• Good working knowledge of the key processes within Operations and appreciate how process deficiency or control inadequacy could lead to specific operational risks.
• Strong aptitude in planning implementation of initiatives and organization of priorities.

Interested candidates, who wish to apply for the above position, please send in your resume to lakshmi.prasanna@persolapac.com

We regret to inform that only shortlisted candidates will be contacted

PERSOL Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolapac.com. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Responsibilities:

• To attend to machine breakdown and equipment failure and repair them.

• To assist in support the service operation.

• To maintain housekeeping for facilities and maintain workshop area.

• Perform other miscellaneous duties as assigned by HOD

Requirements:

• ITE/Diploma in Electrical / Electronic/ Control / CommunicationEngineering or related.

• Basic computer knowledge

• Able to read, write and communicate in English

• 1-3 years’ experience working in manufacturing environment. Fresh polygraduates may also apply.

• Experience with PLC and electrical/electronic control system

• Class 3 driving license.

Other attributes:

• Great attitude and open to learning

• Independent with high level of initiative and fast learner

• Possess good interpersonal skills and excellent team spirit

Job Description:

• Support the Discipline Team in managing students’ behaviour and maintaining school discipline on a daily basis
• Assist in conducting home visits and follow-up communications with parents alongside school personnel
• Oversee and manage daily operations of the in-house detention centre
• Patrol school premises to ensure a safe, orderly, and disciplined environment
• Participate in case management for at-risk students, including monitoring and support
• Conduct investigations on disciplinary cases and prepare detailed reports
• Carry out spot checks on students’ grooming and appearance standards
• Provide support during school events and activities to maintain discipline and order
• Perform ad-hoc administrative and operational duties as assigned

WorkingHours: 8:30 AM – 5:45 PM (Monday to Friday)

Location: Ubi, Singapore

Salary: $2,600 negotiable

Benefits

• AWS (13th-month bonus)
• Variable Bonus (based on company performance)
• Annual Leave: 14 days, increasing up to 18 days
• Meal Allowance and Travel Insurance for overseas assignments
• Medical and Dental Benefits

We are seeking a motivated and technically inclined Customer Support Engineer to join a dynamic organization within the semiconductor industry. This role offers hands-on experience in equipment servicing, regional exposure, and opportunities for career growth.

Key Responsibilities

• Travel to customer sites and occasional overseas assignments within Southeast Asia may be required.
• Provide on-site technical support, including installation, maintenance, and troubleshooting of semiconductor equipment.
• Perform routine and preventive maintenance to ensure optimal machine performance and reliability.
• Diagnose and resolve equipment issues efficiently to minimize downtime.
• Liaise with customers to deliver professional and timely service.
• Work independently while ensuring adherence to service standards and safety protocols.

Requirements

• NITEC or Diploma in Mechanical, Electrical, Electronics Engineering, or a related discipline.
• Experience as a Service Engineer in the Semiconductor or Mechanical Engineering industries is an advantage.
• Candidates with no prior experience are welcome to apply, as training will be provided.
• Good written and verbal communication skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint.

Interested applicants, please email your resume to lilian@juhlerprofessionals.com.sg

Tan Li Lian

EA 01C3135

Reg R1100465

We are seeking an experienced Service Delivery Manager to oversee the operation, maintenance, and continuous improvement of IT systems. This role ensures reliable, secure service delivery by managing teams, vendors, and SLAs while driving operational excellence.

Key Responsibilities

• Lead and manage a team of 5+ (L1/L2 support), fostering a high-performance culture
• Oversee daily IT operations, maintenance, and compliance with security standards
• Manage maintenance schedules, change requests, incidents, and service requests
• Track IT assets and maintain accurate documentation for audits and reporting
• Manage vendors and subcontractors, ensuring performance meets contractual obligations
• Monitor SLAs and implement service improvements
• Manage budgets and control operational costs
• Serve as the main point of contact for clients, ensuring timely issue resolution

Requirements

• Bachelor’s degree in Engineering, IT, or related field
• 3–4 years of experience in IT Operations & Maintenance
• Strong knowledge of IT service management and ITIL practices
• Proven leadership, problem-solving, and stakeholder management skills
• Excellent communication skills and ability to work under pressure
• Self-driven, proactive, and able to manage multiple priorities

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Client: UOB@ Tampines Centre/Far Eastern Bank Building @ CecilSt /Punggol( upcoming ie 2026/2027) depends on team supporting. (Staff cannot choose of work location)

Department: WORC –Projects Operational Readiness Support (Cash/ Payments/ Trade/ Loans/ Channels)

Job Duration: 6 Months (Renewable Based on Performance/Project Demand)

Position: 5x Bank Officer/Senior Officer (QualityAssurance Testing Project)

Working Hours: 9AM to6.30PM Monday to Thursday, and 9AM to 5.30PM Friday with 1 Hour meal break

Job Description

You will be part of the Wholesale OperationalReadiness Centre ensuring seamless implementation of technology changes througheffective Testing, Training and Documentation. Product verticals supported areCash/ Payments/ Trade / Loans/ Channels Operations Centres.

Key Responsibilities

• Handle Manual/ Automated Test Execution (using TOSCA/ other Bank Approved tool) as per the UAT Plan in line with the test strategy and test plan
• Ensure all test scope and test cases are executed and fulfil the specified requirements within the agreed timeline
• Report defects discovered in UAT, attend defect calls and participate in defect management process and retest
• Review UAT test results and publish test metrics
• Ensure UAT artifacts and sign-offs are saved as the UAT audit trail
• Provide operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users
• Provide post-implementation support to operations users

Job Requirements

• Bachelor’s degree preferably in Computer Science
• Some experience preferably in financial institutions; those without experience are welcome to apply as training will be provided
• Experience in operations especially Swift standard in either Cash Management/ Trade Finance/ Loans/ Channels will be an added advantage
• Proficient computer skills or programming skills
• Experience in automation using tools like TOSCA, Selenium, Appium
• Strong analytical skills
• Good communication and interpersonal skills
• Able to work independently and in a team
• Motivated driven and can work under pressure and able to complete task given within the project timeline
• Have a strong organization belonging, team player and willing to share knowledge
• Positive attitude, willingness to learn and motivated to find solutions to the problem

Things to Note :

• May need for OT/Weekend Work, depends on Projects timeline
• Prefer candidates who can work in FEB, Punggol or Tampines
• 100% work in office, no WFH arrangement is allowed
• Immediate onboarding or in May would be preferred
• Salary Range + 0.5 Mth completion bonus: S$2,400 to 3,500 per month

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

Senior Consultant (Government)/ IT Service Delivery Consultant

Responsibilites:

• Key contact to the customers in the public safety sector (Defence).
• Involved in IT Project Management and IT Service Delivery
• Management of IT System, Infrastructure, for developing, testing and deploying system/network infrastructure.

Requirements:

• Strong experience in managing Government accounts (Defence)
• Experience in handling IT Projects and Projects Delivery.
• Good in Project Management, Coordination and Liaison work.
• Knowledge of IT System, Infrastructure, Network and Security.
• Strong in managing client's needs, concerns, and objectives.
• Good in providing solutions, advisory, consultation and delivery.
• Strong in Service Delivery and providing IT Solutioning.
• Good in Network/ System Infrastructure and IT Security.
• Knowledge of Public Security.
• Good in Stakeholders, Client Management and Business Users Management.
• Good in Product Management / Service Management and Customer Management.
• Minimum 4 years of IT Solution / Service Delivery experience.
• Possess System Integrator (SI) and Government (Defence) domain.
• Degree in Computer Science/ Business or Engineering.
• Singaporeans only

**Priority will be given to those who can commence work immediately.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

What the role involves:

Reception

1. General Reception: Greeting visitors, answering phones, handling inquiries.

Postal

2. Franking Postages: Manage franking of mail and maintain postal franking dockets.

Airport Pass Coordination

3. Airport Letters: Prepare letters needed for airport applications.

4. Airport Pass Application: Apply for airport passes as required.

Permits and Applications

5. PSA Applications:

o Prepare online applications for PSA temp and permanent permits.

Maintenance and Compliance

6. Contracts Update: Update maintenance contracts and ensure filing and certification are current.

7. License Management: Maintain records for licenses and certifications (filing & intranet).

Internal Communication

8. Phone & Seating List: Update the contact and seating arrangement list.

Supplies Management

9. Ordering Supplies: Order name cards, stationery, groceries, self-inking stamps, and water dispensers.

Vehicle Management

10. VPC Renewal: Handle renewal of Vehicle Permits (VPC) and manage billing to contractors.

11. Petrol Cards: Apply for and cancel petrol cards as needed.

Purchasing and Payments

12. Purchase Requisitions: Raise Purchase Requests (PR) for any needed purchases.

13. Forklift Permit Renewal: Manage the renewal of forklift driving permits.

14. Parking Management: Update, apply for, or terminate season parking at the Central Area Committee (CAC).

15. Purchase Orders: Generate Purchase Orders (PO) and send them to suppliers.

16. Payment Preparation: Prepare payments for golf clubs and other recreational facilities (Tenah Merah Country Club, Sentosa Golf Club, Southlinks).

Requirements:

1. O-Level

2. Microsoft Word;Microsoft Excel;Microsoft Powerpoint;

3. Willing to learn

4. 1 to 2 Years of relevant / related experience

Job Benefits

• Fully remote working arrangement
• Stable role within a multinational company environment
• Structured training and onboarding provided
• Supportive team and career development opportunities
• Performance-based incentives

Job Responsibilities

• Handle customer enquiries via email, chat, and/or phone in a timely manner
• Provide accurate information and resolve customer issues professionally
• Maintain proper documentation of customer interactions in the system
• Follow company guidelines and service standards to ensure quality support
• Collaborate with internal teams to resolve escalations when required

Job Requirements

• Good written and verbal communication skills in English
• Prior experience in customer service or support roles preferred
• Comfortable handling customer enquiries across digital platforms
• Able to work independently in a remote environment
• Basic computer literacy and familiarity with support systems

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Stanley Chin (R24124684)

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

Job Description

• To ensure a smooth and accurate order fulfillment and logistics management for overseas distributor.
• Plan and submit demand to in-house system.
• Raise PI (proforma invoice) based on allocation received.
• Generate and issue weekly account statement.
• Liaising with Sales to ensure timely collection of customer payment.
• Arrange delivery based on different inco-terms, assist company in delivery cost controls, prepare export documents such as BL, commercial invoices and packing list.
• Closely monitoring shipment status from worldwide manufacturing sites, update stakeholders on delivery schedule and ensure all deliveries are smoothly made.
• Prepare and process shipment for letter of credit (LC), arrange export documents and ensure data accuracy and present LC documents on time. Monitoring transactions and follow until payment received.
• Thorough and regular refund/rebate document preparation. Ensure accuracy and timely process of the rebate documentation.
• Actively liaise with customers and Sales team to provide logistics and order supports.
• Ensure customers’ requests and enquiries are fulfilled in a prompt action.
• Aggressively follow up and be proactive in provide extended support to both internal and external teams.
• Any other tasks as and when assigned by the management.

Job Requirement:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Supply Chain/Business Admin or relevant.
• Minimum of 1 year(s) of working experience in the related field is required for this position.
• Candidates must be proficient in Mandarin due to regular daily communication and liaison with our HQ.

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Order ID: [1419167]

Responsibilities:

• Attend to patients’ daily hygiene, elimination, mobility, and comfort needs
• Assist with patient transfers, positioning, transport, and use of mobility aids
• Prepare patients for examinations, procedures, admissions, and inter‑department transfers
• Perform vital signs monitoring, ECG, capillary blood glucose checks, and specimen collection
• Support nutritional care including meal ordering, feeding, and enteral feeding assistance
• Assist with nursing procedures such as wound dressing, oxygen therapy, IV care support, and emergency response
• Manage patient front‑facing tasks including visitor coordination, discharge follow‑ups, and ward communications
• Support bed management, patient movement updates, and headcount audits
• Maintain accurate documentation, medical records, and inventory management
• Perform portering duties for urgent cases and coordinate dispatch of items
• Maintain cleanliness, safety, infection control, and proper waste disposal in patient care areas
• Participate in quality improvement activities and support clerical and administrative tasks

Requirements:

• Minimum NITEC / Higher NITEC or equivalent qualification
• Willingness to work 5‑day workweek including weekends and public holidays
• Able to work rotating shifts (morning, afternoon, and night shifts)
• Basic clinical skills and ability to follow nursing and safety protocols
• Service‑oriented with good communication and interpersonal skills
• Ability to work effectively in a fast‑paced healthcare environment
• Team‑oriented with attention to detail and patient safety

We regret that only shortlisted candidates will be notified.However, rest assured that all applications will be updated to our resume bankfor future opportunities.

Please kindly refer to the Privacy Policy of Good JobCreations for your reference:https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771 

· Attend to incoming enquires and prepare quotation

· Assist Customer Service Manager in carrying out sales and marketing activities

· Establish close relationship and rapport with decision makers

· Develop strategies and plans to generate sale orders and new account

· Compile and document customer’s requirements and draft Contract Agreement as and when required

· Liaise with Customer Service Manager to review and discuss the proposed contractual requirements

· Liaise with Logistic Coordinator to arrange for off-site delivery activities

· Verify and register customer’s complaint if any

· Preparation of sales contract agreement and/or quotation

· Any other duties and responsibilities assigned by the Company from time to time

Working Day : Monday to Friday (9am to 6pm)

Company Overview

Dynacast is a global leader in precision die casting and MIM components manufacturing for automotive, electronics, healthcare, and more. We deliver value through engineering expertise, efficient operations, and advanced quality planning systems.

Job Summary

Manage customer inquiries and order processing while coordinating with production and logistics to ensure timely delivery. Maintain records and support customer communications to enhance service quality and operational efficiency.

Responsibilities

• Respond to customer inquiries and process orders accurately in the system to ensure seamless order management
• Coordinate with production, planning, and logistics teams to achieve timely order fulfillment and delivery
• Monitor order status and proactively communicate with customers to resolve issues and complaints promptly
• Maintain accurate records and prepare reports on orders, forecasts, delivery performance, inventory, and customer feedback
• Support customer meetings and follow up on order, delivery, and service-related matters to strengthen customer relationships

Required competencies and certifications

• Diploma or Degree in Business, Supply Chain Management, or equivalent
• Minimum 3 years of relevant experience in Customer Service, Sales Support, or Order Management
• Proficiency in Microsoft Office and basic ERP systems to manage order processing and reporting
• Strong interpersonal, communication, and negotiation skills to effectively manage customer interactions
• Organized, detail-oriented, and able to multitask to handle multiple customer orders and inquiries efficiently

Other Information

Interested applicants please submit your resume via the Apply Now button below, stating your current salary, expected salary, reason for leaving your present/last job, and date available. We regret that only shortlisted candidates will be notified.

Job Description:

• Oversee daily centre operations, including client registration, record updates, payments, and general housekeeping. Support therapists/teachers during sessions and handle enquiries, calls, follow-ups, and appointment reminders to ensure a positive client experience.
• Drive business development and marketing initiatives, including market research, promotional campaigns, and client outreach. Build and maintain strong client relationships while ensuring high-quality service.
• Assist with staff scheduling, timesheets, and coordination of interns. Prepare daily financial summaries and support HQ and ECDA reports. Perform other ad hoc duties to keep operations running smoothly.

Requirements:

• Minimum GCE “O” Level qualification or higher
• Strong interpersonal skills, with a high level of responsibility and punctuality
• Approachable, proactive, and consistent in interactions with children, parents, and colleagues
• Proficient in basic computer skills, especially MS Excel and MS Word and WhatsApp
• Willing to work one weekend as part of a 5-day work week

Interested candidates, please click Apply or send your detailed resume to:

HR@ascendrecruitment.sg

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

April Lim Pei Ying (Reg. No.: R22110702)

We regret that only shortlisted candidates will be contacted.

Job Description

We are looking for a Customer Service Executive to support day‑to‑day customer enquiries and deliver a positive customer experience across multiple service channels.

The role involves handling customer enquiries, managing basic complaints, maintaining service records, and supporting service quality standards.

Key Responsibilities

• Handle customer enquiries via phone calls, emails, and digital channels.
• Provide accurate and timely responses to customers.
• Record customer interactions and cases in the CRM system.
• Assist with handling and resolving customer complaints, escalating cases when required.
• Support frontline service operations and follow established SOPs.
• Track basic service metrics and support reporting requirements.
• Ensure customer data is handled in compliance with PDPA and company policies.

Job Requirements

• Diploma in any discipline.
• Fresh graduates are welcome, preferably with some customer service or retail experience.
• Good communication and interpersonal skills.
• Ability to communicate in English and Chinese to serve customers.
  (Language requirement is job‑related and required for customer interactions.)
• Customer‑oriented, willing to learn, and able to work in a team environment.