Total 1,127 Customer Service / Call Centre job vacancies

Job Responsibilities:

• Prepare, compile, and submit tender documents in a timely manner
• Source and monitor relevant tender opportunities in GeBIZ
• Liaise with internal departments to gather required information for submissions
• Ensure all tender documents comply with requirements and company standards
• Maintain proper documentation and records of all tenders submitted
• Conduct cost estimation and pricing analysis for tenders
• Follow up on tender results and maintain good client relationships
• Assist in contract administration and documentation when required

Requirements:

• Diploma or Degree in Business Administration, Procurement, or related field
• Minimum 1–2 years of experience in tendering (experience in cleaning industry is an advantage)
• Familiar with GeBIZ system and tender submission process in Singapore
• Strong attention to detail and organizational skills
• Good communication and coordination skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint)

Preferred Skills:

• Knowledge of costing and budgeting
• Ability to work under tight deadlines
• Independent and proactive working attitude

Key Responsibility

• Handling feedback/enquiries from internal and external via emails, calls and WhatsApp.
• Work closely with operations team to resolve feedback / issues
• Updating feedback in Customer Relationship Management (CRM) software (Evreka).
• Ensure that all feedback is promptly followed up on and responded to by the relevant parties.
• Any other job assigned by Superior.

Requirements:

• Minimum GCE “N” / “O” Level qualification.
• 1–2 years of relevant administrative or customer service experience preferred.
• Willing to work on weekends and public holidays
• Well-organized, detail-oriented, and able to manage multiple tasks effectively.
• Proficient in Microsoft Excel and Word.

Working hours:

• Work-from-home basis (report to office one day per month)
• Fixed Monday off
• Tuesday to Friday - 5.30pm to 10.30pm
• Weekends and Public holiday - 8.30am to 10.30pm

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English; Chinese literacy is an advantage.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

Main Duties and Key Responsibilities:

• Streamline all the commercial and administrative functions of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
• Prepare, with the Accounts Department, all financial and other relevant information for reports to management and provide secretarial assistance to the marina staff.
• Assist with work schedules, staff attendance, holiday records and other HR-administration related data.
• Serve as the prime contact person for all the marina stakeholders and handle their enquiries promptly and professionally.
• In charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink.
• Answer phone calls, direct enquiries, take reservations, and check in/out guests using the computerized reservations and billing system.
• Assist in other duties assigned by the Marina Director.

Requirements:

• Preferably a diploma holder.
• Able to work on weekends and public holidays.
• Possess nautical knowledge or the willingness to acquire it.
• Have a positive and cheerful disposition with an open and proactive work attitude.

Job Description:

• In charge of managing and developing relationships with an assigned portfolio of existing customers to enhance retention and business growth.
• In charge of sourcing and pursing new sales opportunities through prospecting, cold outreach, and networking activities.
• Responsible in keeping accurate and updated customer information while preparing regular sales performance reports
• Communicate regularly with clients to understand their needs and recommend suitable solutions.
• Work closely with internal departments to ensure smooth coordination and a positive customer experience.
• In charge of supporting the planning and implementation of sales strategies that contribute to the company’s business objectives.

Requirements:

• Min Nitec and above
• Minimum 3 years of working experience in inside sales / account management in the car rental industry
• Familiarity with CRM platforms and analytical tools for monitoring and reporting sales activities.

To submit your application, please apply online apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Summary

You will manage airfreight and oceanfreight operations to ensure efficient shipment coordination, fast clearance, accurate documentation, timely updates to customers and partners, and effective vendor performance management.

Responsibilities

• Coordinate airfreight and oceanfreight shipments to ensure efficient and smooth operations.
• Collaborate closely with Clearance Vendors to achieve fast clearance from terminals.
• Verify and declare accurate permits for all shipments to comply with regulations.
• Coordinate shipments promptly to meet delivery schedules.
• Communicate shipment status updates timely to Customers and Overseas Partners.
• Track shipment arrivals and arrange timely delivery and Proof of Delivery (POD).
• Assist in ensuring accurate job costing and selling prices for each shipment.
• Process billing accurately and promptly to customers.
• Monitor vendor service standards to ensure compliance with agreed requirements.
• Manage vendor performance to ensure timely deliveries.
• Respond to Requests for Quotation (RFQ) and rate inquiries efficiently.
• Maintain positive relationships with customers to deliver excellent customer service.
• Perform other official duties as assigned by Senior Management.

Company Overview

Freight Mark Logistics (S) Pte Ltd is a fast-growing supply chain solutions company in Singapore offering air and ocean freight forwarding, consolidation, trucking, warehousing, and integrated logistics services with strong global partnerships.

Job Summary

Manage and coordinate airfreight, oceanfreight, and trucking shipments to ensure timely clearance, accurate documentation, and effective communication with customers, vendors, and partners.

Responsibilities

• Coordinate airfreight, oceanfreight, and trucking shipments to ensure efficient and smooth operations
• Collaborate with clearance vendors to expedite fast terminal clearance for shipments
• Verify and declare accurate permits for all shipments to comply with regulations
• Coordinate shipment schedules to ensure timely delivery and avoid delays
• Communicate shipment status updates promptly to customers and overseas partners
• Record shipment arrivals and arrange timely delivery and proof of delivery (POD)
• Support cost and selling price accuracy for each shipment job
• Generate accurate and prompt billing invoices for customers
• Monitor vendor service standards and ensure compliance with agreed requirements
• Manage vendor performance to guarantee timely deliveries and quality service
• Respond to requests for quotations (RFQ) and rate inquiries to support sales efforts
• Build and maintain positive relationships with customers to ensure high-quality customer service
• Perform additional duties as assigned by senior management

Join the faster-growing car company in Singapore! We are expanding our team, and we want you to be a part of it. As a Car Sales Executive, you will play a crucial role in driving our brand’s success by delivering exceptional customer experiences and achieving sales targets. If you have a passion for automobiles, a flair for sales, and a desire to earn your dream salary, this is the right job for you.

Responsibilities :

• Forge new relationships by bringing in potential clients interested in buying or selling their cars.

• Engage with customers in a courteous and professional manner, providing detailed information about our vehicles, features, and benefits.

• Negotiate pricing and finalize vehicle transactions in accordance with company policies and procedures.

• Collaborate with the finance department to provide customers with financing options and aftermarket products.

• Ensure timely follow-up and maintain ongoing communication with customers to build long-term relationships and generate repeat business.

• Stay updated on product knowledge, accessories, financing options, and incentives to provide accurate information to customers.

• Achieve monthly sales targets and contribute to the overall success of the sales team.

• Uphold the highest level of integrity and professionalism in all interactions with customers and colleagues.
  

Requirements :

• Punctual and willing to work on weekends if needed.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to thrive in a competitive, fast-paced sales environment.

• Strong customer service orientation and problem-solving skills.

• High level of motivation and a self-starter attitude.

• Sales experience preferred.

• Preferably holds a valid driver’s license with a clean driving record.
  

Benefits :

• Base salary with a competitive commission structure.

• 5-day work week.

• Ongoing training and development opportunities to enhance your skills and support career growth.

• A supportive work environment with opportunities for advancement within our growing organization.

• Incentive trips for individuals who meet their sales targets.
  

Permanent Residents and Singapore Citizens are preferred.

Company Overview

Gifted & Talented Education is Singapore’s leading provider of academic and life skills enrichment for high-ability learners. We nurture growth mindsets and deliver premier programmes in math, English, science, communication, writing, and leadership.

Job Summary

Join Gifted & Talented Education as a Customer Service Executive to deliver excellent front desk support, manage customer inquiries, and assist with sales and administrative tasks in a dynamic education environment.

Responsibilities

• Greet and assist customers at the front desk to ensure a welcoming and professional experience
• Manage incoming calls, emails, and walk-in inquiries promptly and accurately to resolve customer needs
• Provide customer service support related to sales, including explaining programmes and processing enquiries
• Collaborate with team members to complete assigned projects and support centre operations
• Maintain organized records of customer interactions and administrative duties to support smooth centre management

Preferred competencies and qualifications

• Minimum 2 years’ experience in customer service and administrative duties
• Completion of “O” level or equivalent in any discipline
• Demonstrated ability to work effectively in a team with an approachable and friendly attitude

Other Information

Working Hours

• Two weekdays off per week
• Weekend availability required

Remuneration Package

• Salary commensurate with experience
• Career progression opportunities leading to centre manager roles

Please submit your resume stating your current and expected salary. Only shortlisted candidates will be notified.

Core responsibilities:

• Assist CRO to plan and launch public relation programs for the construction projects, such as preparing circulars, letters and notices.
• Conduct survey on existing condition, such as: spalling concrete and ceiling leakage etc. as well as taking measurement.
• Plan and coordinate assigned work to be carried out in a timely manner.
• Handle enquires, feedback and complaints pertaining to the projects as well as follow-up on actions to resolve it.
• Work closely and ensure smooth operation procedure during upgrading work between the relevant parties such as residents, contractors, consultants and authorities like the Town Councils and Housing Development Board (HDB) etc. as well as take proactive measures in mitigating complaints arising from the construction activities.
• Show, explain and demonstrate to residents and/or tenants the location and purpose of retrofits provisions.
• Maintain good rapport and positive relations with the residents and/or tenants.
• Conduct regular visits to residents and/ or tenants affected by the works to gather feedback and keep them posted of the work schedule’s changes and impacts.
• Perform administrative/clerical duties.
• Ad-hoc duties as assigned.

Key Duties & Responsibilities:

• Handle phone calls, mails and couriers and answer guests' enquiries.
• Attend to all guests’ and determine their nature of visit and alert appropriate party of guests’ arrival.
• Responsible for the upkeeping of meeting rooms, reception area, toilets and pantry.
• Responsible for HR & Admin vendor management and monitoring services.
• Responsible for office facility management and monitoring office supplies.
• Assist in events management, including venue sourcing and ordering of food and beverages.
• Procurement of necessary items for internal, external events and any initiatives.
• Other administrative support or Projects when necessary.
• On the Job Training will be provided.

Skills and Knowledge:

• Minimum GCE 'O' level qualification.
• Minimum 1-year relevant experience.
• Working knowledge in Microsoft Office.
• Positive attitude, polite and cheerful character.
• Able to work independently and a team player.
• Good telephone etiquette and communication skills.

About us:

Esco Lifesciences Group is improving lives through science! Headquartered in Singapore, expanded globally with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.

With nearly 50 years of history and a strong foundation in Singapore, Esco is a dynamic, fast-growing, mid-sized multinational organization that bridges East and West. We offer a diverse, inclusive, and globally connected environment where you’ll collaborate with top experts and visionary clients worldwide. As we accelerate our global expansion, you’ll have the unique opportunity to grow your career in tandem with the company, driving innovation and shaping a healthier, more equitable, and resilient future.

Role Summary:

The Service Operations Assistant is the backbone of the service department, ensuring that field engineers have the parts and certified tools they need for daily operations. This is a versatile role that combines inventory management, technical equipment maintenance, and administrative procurement support, alongside ensuring the service facility remains a clean and professional workspace.

Key Responsibilities:

1. Store & Inventory Management

• Manage the service store inventory, including receiving, picking, packing, and labeling of spare parts.
• Prepare "job kits" for Field Service Engineers daily to ensure they have all necessary components before heading to customer sites.
• Conduct regular stock-takes and monitor inventory levels to initiate timely replenishment requests.
• Support the main warehouse team with the physical loading and unloading of cargo and general movement of stock.

2. Equipment Maintenance & Calibration

• Act as the custodian for all engineer testing and measurement equipment, maintaining a master register of all assets.
• Maintenance & Repair: Responsible for the general maintenance and basic technical repair of testing equipment (e.g., checking battery health, replacing fuses, and ensuring mechanical integrity).
• Calibration Program: Coordinate external calibration schedules with third-party labs and ensure all equipment is within its valid certification period.
• Maintain meticulous records of calibration certificates and "As-Found/As-Left" data for audit readiness.

3. Facility Upkeep & Housekeeping

• Area Cleaning: Take daily ownership of the cleanliness and organization of the service department, workshop area, and service store.
• Ensure the workspace is free of clutter and compliant with safety standards.
• Support general facility maintenance and address minor building-related needs.

4. Administrative & Procurement Support

• Convert supplier quotes into internal Purchase Requests (PR) and manage the progress of these requests through to delivery.
• Assist in updating service documentation, manuals, and digital records as required by the service manager.

Requirements

• Education: ITE Nitec or Diploma in an Engineering, Logistics
• Experience: 1–3 years of experience in a warehouse, store, or technical service environment.
• Technical Skills: * Basic "hands-on" mechanical or electrical aptitude to perform minor repairs on tools.
• Proficient in Microsoft Office (Excel) for inventory tracking and record-keeping.
• Experience with basic procurement or ERP systems is an advantage.
• Physical Attributes: Must be physically fit and willing to perform active tasks, including area cleaning and moving heavy cargo/equipment.
• Soft Skills: Highly organized with a strong sense of responsibility toward deadlines and audit compliance.

Job Description

• Involved in running group therapy, conduct recreational & wellness program for the elderly clients, attend to their basic needs, inventory control and administrative duties.
• Involved in running group therapy, conduct recreational & wellness program for the elderly clients, attend to their basic needs, inventory control and administrative duties.
• Acts as an effective member of the rehabilitation team.
• Demonstrates good interpersonal skills with therapy staff, clients and public.

Requirements

• Be service-oriented with good communication skills.
• Like to work with elderly.

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

Job Title: Customer Service Executive (One year contract renewable!)

Reporting to: Senior Account Manager

Location: Singapore

Location: 111 Somerset

Working Hours: 8.30am - 5.30pm / Mon-Fri

Purpose

Responsible for ensuring smooth coordination between buying, retail, logistics, and partner management functions. Supports seasonal buying, manages retail order fulfilment, oversees stock allocation, handles documentation and shipment processes, and ensures import/export compliance. The position also provides timely reporting and partner support to maintainoperational efficiency, enhance customer satisfaction, and contribute tobusiness growth.

Key Responsibilities

Seasonal & Factory Buy Support

Coordinate seasonal and factory buy periods, ensuring timely preparation and communicationwith partners.

Share all product line presentations and buying materials with partners ahead of seasonal buys to facilitate informed decision-making.

Assist partners with queries related to the buying process and product offers.

Distribute all factory line offers to partners and submit relevant information to the EUteam.

Collectand consolidate feedback on seasonal products from partners for future planning and improvements.

Share training materials to ensure partners are fully informed and aligned with product and brand strategies.

Sales Order Management

Upload sales orders (with Sales Team).

Inform clients about shortages, changes, or delays.

Track order arrivals at SG warehouse.

Send stock arrival notices (ZA19 Allocation).

Forecast, Documentation & Shipment Coordination

Collaborate with the logistics team to prepare outbound forecasts, verify shortages,additions, and changes, and confirm received quantities with the warehouse.

Manage documentation and approvals, including issuance of prebolla/Sessione, packinglists, Commercial Invoices (CIPL), DDTs, and invoices in coordination with relevant teams.

Overseefinance and credit control by monitoring Accounts Receivable status for release approvals.

Coordinateshipment handovers by confirming pickup dates with clients/forwarders, issuing invoices for cargo release, and verifying delivery note receipt from thewarehouse.

Import & Export Operations

Manageimport and export processes for Asian partners, including applying for Form Dand arranging outgoing distributions.

Reporting

Prepareweekly, monthly, and ad-hoc business reports to track performance andoperations.

Singapore Retail Order Fulfillment & Stock Management

Manageretail order fulfilment to ensure timely delivery in accordance withinstructions.

Prepareweekly retail reports on new stock updates (pre-orders) for merchandisers.

Distributestocks to stores based on Visual Merchandising (VM) guidelines or specificstoryline directives from Joy.

Raisenew orders and allocate open stock (old stock) to retail outlets as required.

Facilitatestock transfers from wholesale to retail upon request.

Ensureall stock distribution to retail stores is preceded by verification of thecorresponding price list.

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

About Cognita Asia

Cognita Asia currently operates 11 schools in 5 countries, with more than 16,000 students. While our schools are part of a Group, they are unique in many ways. In Cognita Asia, we have a robust regional team that supports our schools. The team is based in Singapore and provides centralized support across various functions. We are looking for dynamic individuals who thrive in a collaborative and inclusive environment. 

Our Regional team now has an exciting opportunity for a temporary Customer Service Assistant (Camp Asia) to join our fantastic team. 

About Cognita 
Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 90 schools in 16 countries - in Europe, North America, Latin America, Asia and the Middle East - serving more than 100,000 students. Each of our schools are proudly unique, however our collective purpose is to create an environment where everyone can, ‘Thrive in a rapidly evolving world’.

About the role 
As a Customer Service Assistant, you will play avital role in supporting the smooth operations of Camp Asia by handling customer inquiries, supporting the online booking process, and providing vital administrative and logistical support before and during camp sessions.

Who we are looking for:          

• Communication Skills: Exceptional written and verbal skills.
• Detail-Oriented: A keen eye for detail, ensuring accuracy in all arrangements.
• Adaptability and Flexibility: Comfortable working in a dynamic, evolving environment where priorities may shift. The ability to multitask.
• Collaborative: A team player who values open communication and works well across departments to achieve common goals.
• Excel Skills: Possesses advanced Microsoft Excel skills.

Interested applicants please submit your application at https://cognitapeople.csod.com/ux/ats/careersite/1/home/requisition/2515?c=cognitapeople&source=MyCareersFuture.

How to Apply  
Complete this application before the closing date. The Closing Date for Applications is 17 April 2026.

Cognita Schools are committed to safeguarding and promoting the welfare ofchildren and young people and expects all staff, volunteers and other thirdparties to share this commitment. Safer recruitment practice and pre-employmentbackground checks will be undertaken before any appointment is confirmed. 

We are an equal opportunities employer committed to diversity and treating allemployees with dignity and respect regardless of background.

Job Description:

• In charge of preparation and processing of sales order and handling of documentations
• Responsible ensuring the accuracy in documents and emails as well as preventing errors and maintaining smooth operations
• In charge of following up on the status of sales orders, payment checks as well as liaison with the relevant departments and organisation
• Responsible in supporting teamwork and assist with ad-hoc task

Job Requirement:

• Minimum Diploma in Business Adminstration or relevant
• Minimum 2 years of working experience in sales support / customer service with knowledge of shipping terms and export documentation
• Letter of Credit knowledge will be a advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive
• Working Location: Potong Pasir
• Working Hours: 5 Days, Monday - Friday (9am - 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond to client enquiries via phone and email in a prompt and professional manner.
• Prepare and process sales-related documentation, including quotations, sales orders, purchase orders, and delivery orders accurately and efficiently.
• Provide administrative assistance to the Sales Team, including reviewing visuals, floor plans, and preparing installation reports.
• Coordinate order processing activities and liaise with the logistics team to ensure timely delivery and installation arrangements.
• Support additional assignments and ad-hoc tasks as required to facilitate smooth business operations.

APPLY NOW!!!

• Minimum GCE “N” / “O” Level qualification.
• 1–2 years of relevant administrative or customer service experience preferred.
• Well-organized, detail-oriented, and able to manage multiple tasks effectively.
• Proficient in Microsoft Excel and Word.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82665 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

JOB SUMMARY

The Manager/Assistant Manager will be responsible for managing the day-to-day operations of the Senior Care Centre at Canberra, ensuring that high-quality care is provided to the clients in the programme. The Manager/Assistant Manager will work closely with the Reporting Officer to ensure that the centre's policies and procedures are followed and that the centre meets all relevant regulations. Additionally, the Manager/Assistant Manager will be responsible for providing support and guidance to the centre's staff to ensure that they are equipped to provide the best possible care to our clients.

JOB SCOPE/ KEY RESPONSIBILITIES

Administration

· Responsible to management in all matters pertaining to administration, operations and control of the centre

· Assist management in developing and implementing policies and procedures to ensure that the centre meets all relevant regulatory requirements

· Assist in preparing annual budget for the centre

Service Development & Sustainability

· Assist in programme planning and services review of the programmes. Together with management, may be involved with strategic planning for development of the centre based on the needs of the clients (e.g. rehabilitation initiatives, active ageing models, dementia care, etc)

Networking

· Participate in outreach to referral agencies, community organisations and hospitals for client referrals to the centre

Operations/Professional Matters

· Supervise a multidisciplinary professional team including social workers, therapists, clinical support staff and administrative staff, and work with various government as well as community-based organisations to offer services to adult and elderly with disabilities

· Assist management by leading the professional team in developing the service models, setting service guidelines/standards and monitoring service delivery of programmes

· Track the achievement of key performance indicators by providing progress reports and data analysis for planning and reporting purposes

· Provide leadership and guidance to the staff, including setting performance targets and providing regular feedback and coaching

· Assist in submission of indicators to all relevant funding agencies such as MOH, MSF, NCSS and SG Enable etc. Coordinate the claims for submission to funding agencies

Other Duties

· Any other duties as may be assigned from time to time

JOB HOLDER REQUIREMENT

• Bachelor's degree in any discipline related to business or health administration from a good University

• At least three years of experience in a senior care centre or a related field

• Excellent management and leadership skills with demonstrated ability to lead a multi-disciplinary team

• A preferred understanding and knowledge of the sector and dynamics

• Excellent communication, interpersonal and leadership skills

• Strong organizational, problem-solving and decision-making skills

• A commitment to service excellence and the highest standards of professionalism

• A strong sense of empathy and compassion for seniors and their families

This is a two-years contract position.

Job Summary:

We are seeking a proactive and organised individual to support project management, reporting, and event coordination within our Ambulatory Services. The role involves working closely with internal departments and external stakeholders to manage operations and implement initiatives that enhance care for seniors.

Key Responsibilities:

• Support the department and the respective services in project management, management reporting and event coordination activities.
• Collaborate with various departments within Kwong Wai Shiu Hospital and external stakeholders to manage projects and track outcomes effectively.
• Partner with internal and external parties to develop, implement, and enhance frameworks, workflows, and operational processes.
• Prepare proposals, presentation materials, and maintain databases and statistical reports as required.
• Manage meeting logistics, including preparing agendas, taking minutes, and following up on planned and proposed action items.
• Coordinate and provide support for events and handle general administrative tasks as needed.

Requirements:

• Degree in any discipline, preferably in healthcare related field
• At least 4 years’ experience in Senior Care, Active Ageing Centre (Care) operations, or working within the healthcare or eldercare sector.
• Preferred attributes and competencies include:
• Ability to work independently,
• Strong interpersonal and communication skills
• Effective in strategic networking and stakeholder engagement
• Community-oriented mindset
• Proven project coordination capabilities
• Strong administrative skills and proficiency in Microsoft Excel / Word / PowerPoint
• Commitment to collaborative and shared goals

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Performance Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.

Primary Responsibilities:

• Deliver and maintain outstanding client services, exceeding service level expectations
• Attend to client enquiries and provide quotations promptly
• Promote and sell services, including new SGS products and offerings

Specific Responsibilities:

• Process purchase orders, delivery orders, and manage equipment scheduling for delivery, collection, and calibration
• Maintain and update client database and follow up on outstanding payments
• Recall equipment from clients and manage timely troubleshooting and support
• Identify and act upon client feedback and reported issues, liaising with sales, operations, and KAM teams
• Expand business relationships and proactively retain key customers through regular engagement
• Identify new business opportunities and forward leads to the sales team for follow-up
• Build and foster collaboration with internal teams to ensure seamless service delivery
• Ensure availability to customers and provide extra-mile support when required
• Maintain awareness of market trends and the voice of the customer
• Promote a positive image of SGS and comply with the Code of Integrity and Professional Conduct at all times
• Adopt safe behaviour and exercise due regard for health and safety in accordance with SGS policies
• Perform any other duties as assigned by Management

Responsibilities:

• Handle and resolve all customer queries received via phone, email, social media platform, live chats, walk-in effectively and promptly.

• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.

• All customer service request and any follow-up interaction is logged into CRM accurately and timely.

• Maintenance and updating of the data for CRM - Serial Number databases, model codes, and system updates during new product launches

• Assist in processing and invoicing Local and Export spare part orders.

• Preparation and generation of weekly customer service report, weekly and monthly report to BU and HOD.
  
  

Requirements:

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver quality customer service.

• Good analytical, organizational, and documentation skills.

• Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.

• Proficient in Microsoft Excel, Word and PowerPoint.

• Experience in CRM System is a plus

Please forward your resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602) : lex@strategysolutions.com.sg

(NOTE: The following information should be included in the resume. Thank you)

1. Date of Availability

2. Detailed Job Scope

3. Reason for Leaving for All Employments

4. Salary Expectation

Shortlisted candidates will be notified for an interview.

MOM License: 09C3018