Total 1,355 Customer Service / Call Centre job vacancies

Our client is a leading value chain management services, 3rd party & reverse logistics company. Due to their expansion, their 3rd Party Logistics operations in TAI SENG is currently looking for a CUSTOMER SERVICE EXECUTIVE

Salary offered: up to $3200
Work location: Tai Seng (Near Tai Seng MRT)
Work days: 5 days week, Mondays - Fridays 8.30am - 5.45pm
Work terms: Permanent with attractive benefits

Purpose

To support day to day logistics operations which include order administration, reporting, billings verification and logistics partner management.

Responsibilities

Regional Operations Coordination

• Oversee daily order collections and deliveries across APJ country teams.
• Review and validate collection log forms before submission to ensure accuracy.
• Maintain Daily reports and proactively identify shipment delays.
• Follow up with country teams on outstanding collections and deliveries.
• Respond to operational queries (order status, delivery details, escalations) and communicate shipment updates and service disruptions to client in a timely manner.
• Manage client expectations during shipment delays.
• Track and escalate issues appropriately, with proposed solutions where possible.

Documentation & Quality Control

• Verify PODs, collection details, and supporting photos for discrepancies.
• Ensure documentation accuracy before submission to client.
• Raise discrepancies to country teams and ensure corrections are made.
• Maintain organised and audit-ready records.
• Support country teams on system-related issues (access, data retrieval, updates).
• Report data discrepancies to IT and follow through until rectified.
• Ensure accuracy of operational data (POD dates, asset quantity, etc.).

RFQ & Quotation Management

• Respond to (Request for Quotation) RFQ queries within agreed SLA.
• Coordinate with country teams to prepare costings.
• Independently prepare Australia quotations for non-regional and standard requests.
• Issue final quotations after delivery completion and POD confirmation to client.

Billing & Invoice Verification

• Verify monthly billing reports and update Local Service Provider (LSP) cost records.
• Ensure all completed CRs are billed accurately.
• Conduct detailed invoice verification, especially for Australia accounts.
• Identify incorrect charges and coordinate with vendors to rectify discrepancies before payment submission.

Requirements

• Diploma in Logistics Management
• 2 years of working experience in regional logistics operations
• Strong experience in invoice verification and cost reconciliation.
• Proficient in Excel (pivot tables, reconciliation tracking, reporting).
• Ability to multiple task under stress
• Good command of English language, both written and spoken

Please submit your resume in MS Word format to patrick@united-personnel.com

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent, WCEGA Tower, #02-75, Singapore 658065
Tel: +65 6562 2321 / +65 6565 1939
Website: www.united-personnel.com
EA Licence No: 05C5278
Registration No: R1103478

(We regret that only shortlisted candidates would be notified)

Our client is a logistics and supply chain solutions provider. Due to their current expansion plan, they are looking for CS Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities

• Process customer orders and delivery orders through electronic systems and manual entry, ensuring accuracy in product details and specifications.

• Coordinate with internal teams and external stakeholders to ensure smooth order fulfilment and timely resolution of operational issues.

• Monitor inbound and outbound logistics activities, ensuring accurate inventory handling and timely distribution to stores.

• Maintain and update operational data, including order volumes, adjustments, delays, and delivery exceptions.

• Prepare regular reports, including service performance, billing, and monthly management reports for analysis and finance review.

• Perform system transactions (e.g., Post Goods Issue) and maintain proper documentation, filing, and record accuracy.

Requirements

• Min Diploma in relevant field

• Min 3–5 years of experience in trading, retail, or logistics operations
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
R23115141(Tan Su Yee)

At Skills Development Academy, we're dedicated to transforming lives through education and training. As we expand our network of training centers, we're looking for passionate and dedicated individuals to join our customer service team.

If you're looking for a rewarding career where you can make a real difference, and you thrive in a dynamic and growing environment, Skills Development Academy is the place for you. Join us and be a part of our mission to empower individuals with the skills and knowledge they need to succeed.

Job Responsibilities: 

• Provide support for learners and companies through telephone, emails and walk-ins 

• Ensure learners' satisfaction by providing quality customer service experience 

• Manage and resolve learners' complaints and feedback on their service and training experience 

• Analyse learners' data to develop insights and identify new improvement initiatives 

• Assist in daily operational tasks or any other tasks that may be assigned by the management. 

Job Requirements: 

• Candidate must possess at least "O" Level or equivalent. 

• Minimum one year of experience in client fronting role 

• Good communication and interpersonal skills with excellent command of written and spoken language 

• Proficient with MS Office
   

Working Location:

• Tiong Bahru (Central Plaza) or Woodlands (WoodSquare) or Paya Lebar (Lifelong Learning Institute)
  

Working Hours: 

• 5 days’ work week, including weekends (rostered based on company’s schedule)

• Position : Marine Systems Support Engineer (Navigation / ECDIS / Training)

• Location : Bulim Dr- Few bus stops from Boon Lay Interchange

• Working hours : 5 days/ (Monday- Friday, 8:30am-6:00pm)

• Salary(commensurate depending on experience) : Up to $8000 + AWS + Bonus + 14 days Annual Leave + Wellness benefit : Extra 2 days Annual Leave & $200 incentives if eligible.

• Duration : Permanent

• Industry : Marine Navigation system -MNC

Main Responsibilities

• Provide remote and onsite technical support for marine navigation and communication systems.
• Diagnose, troubleshoot, and resolve technical issues involving ECDIS, RADAR, AIS, GPS, VDR, autopilot, gyro compass, and integrated bridge systems.
• Assist in equipment installation, configuration, software updates, and calibrations of company and OEM systems.
• Collaborate with factory and OEMs to escalate and resolve complex issues.
• Maintain accurate documentation of service requests, fault reports, and repair logs.
• Provide training to company Service partner, reseller and customer on company system.
• Setting up and maintaining training equipment, ensuring the equipment is operational readied available and update-to-date for training course.

Requirements:

• Bachelor’s degree or Diploma in Marine Electronics, Electrical Engineering or related field
• Minimum 3 years of experience in technical support / field service within maritime industry
• Candidates with extensive relevant experience may be considered for senior role
• Experience with marine navigation systems (e.g. ECDIS, RADAR, AIS, GPS, VDR) preferred
• Open to all candidates; selection is based on merit and experience
  

Email to joie@searchpersonnel.com.sg 

Do visit www.facebook.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : Service Coordinator (Spare Parts / After-Sales Support)
• Location : West – Kian Teck Way (Accessible via Buses from Boon Lay/Joo Koon)    
• Working hours : Monday to Friday | 8.30am to 5.30pm 
• Salary (commensurate with experience) : Up to $3,500 + Variable Bonus + Up to 21 days annual leaves + Medical Insurance + Medical Reimbursement $300  
• Duration : Permanent
• Industry :  Commercial Kitchen Equipment 

Main Responsibilities:

• Handle ordering of spare parts and liaise with suppliers to ensure timely delivery. 
• Prepare and issue invoices to customers accurately and promptly.
• Coordinate with the service team to schedule and track service jobs.  
• Maintain proper documentation of service records, parts inventory, and customer transactions.  
• Provide administrative support to the Service Department, including filing and reporting.  
• Communicate effectively with customers regarding service updates, quotations, and billing.
• Assist in monitoring stock levels and initiate replenishment when required.

Requirements:

• Diploma preferred but not mandatory — candidates with relevant experience in service coordination, spare parts management, or customer service will be considered. 
•  Prior experience in service coordination, spare parts management, or customer service preferred.  
• Proficiency in MS Office; knowledge of SAP systems is an advantage.

Email to: chloe@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips! 

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong 

Deputy Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Company Overview / Employee Value Proposition

Founded in 2000, PLG started modestly as a freight forwarding company and has grown to a company size of over 198 employees throughout Asia and Europe. We are a fast developing logistics provider operating in 20 locations over 11 countries. We provide customized and cost-effective integrated logistics solutions to our clients through comprehensive networks, operation excellence and professional personnel. Today, PLG owns a huge 700,000 square feet flagship logistics hub located next to Tuas Mega Seaport & operating in 6 other lease warehouse sites amounting to total 1.4 million square feet spaces We leverage our deep Asian expertise, strong established networks, strategic partnerships and customised technology-based integrated logistics solutions to fulfill demands even under uncertainty. Our dedicated people, agile thinking and multimodal solutions empower our customers to achieve operational efficiencies, cut costs, lower risk and focus on their core work. We are bravely seeking new frontiers and changing the way logistics operates in Asia and beyond. PLG – Asian Expertise, Global Connections.

Job Summary

Serve as the main point of contact for customers by managing inquiries, resolving issues, and ensuring customer satisfaction through professional communication and timely follow-up.

Responsibilities

• Handle customer inquiries and resolve issues through emails, calls, and messages to maintain positive customer relationships
• Enter and update customer and warehouse data accurately in management systems to ensure reliable records
• Generate and submit timely reports on inventory, orders, and billing to support operational transparency
• Coordinate with warehouse and logistics teams to verify accurate order fulfillment and shipment processes
• Prepare, review, and maintain documentation related to customer orders, billing, and inventory for accuracy and compliance
• Generate and review billing invoices and assist with inventory reporting to support financial accuracy
• Perform additional duties as assigned by supervisors to support team objectives

Preferred competencies and qualifications

• Minimum Nitec / Higher Nitec in Business Administration, Logistics & Supply Chain, or related fields
• Good interpersonal and communication skills demonstrated through effective customer interaction
• Ability to start work immediately or within short notice

Other Information

• Company transport provided to and from Joo Koon MRT Station

Company Snapshot

1. Industry – Global Oil & Gas Industry

2. Company size – 1-50 employees

3. Working Hours – Mondays to Fridays

4. Dress code – Casual smart

Job Highlights

1. Career advancements within the Group

2. Continual & extensive internal & external learning provided

3. Software & process driven work culture

4. Team work environment with passion to deliver great customer service

Job Description

1. Report to Business Development Manager/Head

2. To manage daily course enquiries & bookings from our clients in super efficient & friendly manner

3. To manage delegates’ onsite training registration processes from start to end of course with a big heart & a big smile

4. Perform all assigned duties in full compliance with the Group’s approved software driven work processes

Job Requirements

1. Holder of Diploma/Degree in either Hospitality, Secretarial, HR, Training Management

2. We are looking for a personality who enjoys meeting people & passionate in providing great customer service

3. Minimum 2 years working experience in a customer centric organisation

4. Good interpersonal skills & a team player

5. Proficient in English

6 months
Central
up to 4.5k

Operations

• Assist the Manager to supervise a team of ground operations staff
• Ensure smooth operation of direct admission, air evacuation, management of patient medical appointments and all patient liaison services
• Review existing work processes/workflows, and propose continuous improvement to the processes/workflows
• Develop and implement new operational workflows to support the department’s work
• Manage and co-ordinate appointments of VVIP/VIP with the respective internal stakeholders to ensure that the whole medical journey is seamless
• Host VVIP/VIP visitors and coordinate the visit with all the stakeholders involved to ensure the visit goes smoothly
• Perform frontline counter duties at times
• On rotation for 24/7 on-call duties

Team Development

• Provide On-Job Training(OJT) to new colleagues as assigned
• Coach and mentor ground team
• Develop and refine training materials and manuals
• Assist Assistant Manager/ Manager to organize roll-calls and briefing sessions
• Be an effective lead to promote collegiality and teamwork within the department and hospital

Service Quality

• Assist Assistant Manager/ Manager to attend to complaints
• Investigate complaints and incidents
• Analyze service issues and proactively develop effective solutions to solve operational and systemic problems
• Write written replies to complainants
• Conduct quality audits to ensure high service standards and adherence to procedures and guidelines
• Actively participate as a member or team lead in quality improvement projects at department/division/hospital level

Administrative and Support Functions

• Responsible for managing fixed assets and equipment of the department (phone, IT systems)
• Ensure equipment are working and liaise with the vendors or internal departments to resolve issues expeditiously to ensure minimal downtime
• Troubleshoot any technical problems encountered by the team
• Support in the collation of operational and management reports generate accurate statistics for management’s decision making
• Ensure all documents and data are properly stored, filed and disposed of in accordance to hospital’s data governance polices

General

• Participate in hospital-level projects and workgroups
• Organize meetings, write meeting minutes and follow-up on meeting action points at department/division/hospital level
• Participate in emergency planning exercise and render support in any hospital emergency or incidents when required
• Assist to carry out any other duties assigned 

Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Shipping company (Freight Forwarding)

Role : Customer Service Executive

Monday to Friday, 8.30am to 5pm

$3500 to $4000 + VB

Work location: Jalan Bukit Merah

Duties and Responsibilities:

1. Ensure timely and accurate handling of cargo, conduct billings input, statement reconciliation and payment/outstanding collection

2. Liaise with shipping lines, ground handling agents, and other service providers to secure cargo space and negotiate rates

3. Prepare and process airway bills, shipping documents, and customs clearance paperwork in compliance with regulations

4. Resolve customs clearance problems or transportation disruptions

5. Ensure adherence to safety and security procedures in the handling and transportation of ocean cargo

6. Maintain accurate records of shipments, expenses, and operational activities for reporting and analysis

7. Monitor schedules, track shipments, and provide regular updates to customers regarding the status of their cargo

8. Contribute to process improvement initiatives and assist in implementing new technologies or systems to enhance efficiency

9. Stay informed about industry trends, regulations, and best practices to optimize air freight operations

Job Summary

You will manage retail and corporate car rentals, support replacement car activations for insured customers, and ensure smooth rental processing. You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use.

Job Description

• Secure retail and corporate rentals.
• Activating replacement cars for AIG insured and following up on the due date for returning.
• Provide timely, consistent and accurate information to external customers.
• Ensure accurate processing of rental workflow through Fleetnetics.
• Furnish accurate driver particulars to respective authority for summons.
• Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
• Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
• Handle cash and credit transactions accurately and securely.
• Work with operations to maximize fleet utilization.
• Establish and maintain professional and effective communication with external customers.
• Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
• Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.

Preferred competencies and qualifications

• Valid class 3/3A driving licence to support vehicle handling and replacement car activations
• Good command of English and Mandarin to communicate effectively with Mandarin-speaking associates
• Proficient in MS Office to support administrative and reporting tasks
• Strong communication and problem-solving skills demonstrated through customer interactions and issue resolution
• Meticulous, presentable, patient, and customer service oriented to deliver a positive customer experience
• Ability to start work on short notice and work a 5.5-day work week

Responsibilities:

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Job Responsibilities:

• Interface with customer and optimizing quality of service, business growth and customer satisfaction
• Focal point to coordinate for day-to-day activities between stakeholders to achieve smooth transactions and build excellent working relationships
• Handling local & overseas as well as internal and external customer enquiries, addressing concerns and offer solutions
• Serve as backup to internal support group
• Set up customer database, process bookings and executes pertinent orders
• Manage shipping documentation (import/export) formalities efficiently to ensure absolute accuracy and compliance of procedures
• Responsible for maintaining timely tracking status accuracy and schedules for all jobs
• Prepare quotations
• Maintaining internal/external KPIs and SOPs to meet customer requirements
• Any other ad-hoc additional functions mandated by Management

Skills / Requirements:

• Import/Export experience in freight forwarding with leadership experience will be an advantage
• Ability to work in a fast-paced and deadline-driven office environment
• Knowledge of Import/Export regulations and documents
• Ability to multi-task, prioritize, and manage time effectively
• Understanding of profitability and loss and how to plan to drive growth
• Exceptional customer service and follow up skills
• Responsible for booking, customs clearance, communication with foreign agents.
• Coordinate with overseas and local branch for operation and rate issues.
• Develop new business from existing customers to increase business volume and contribute to profits of the company
• Required to liaise with Mandarin speaking stakeholders from overseas, proficient in Mandarin will be beneficial
• Proficient in Microsoft Office Applications
• 5.5 days work week, 9am - 6pm (Mon - Fri) 9am - 1pm (Sat, work from home)

The Job:

• Providing prompt & relevant technical / information assistance to each customer
• Gather & communicate customers’ feedback concerning company's product quality, delivery & services to SAM management
• Observe all safety rules of the company and at customer premises
• Defect & Crisis Management
• Exercise safety precautions
• Lead & execute control & containment activities in the event of quality trouble

Education level -

• Diploma / Degree in any Engineering discipline with 1-2 years of working experience

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation!

Job Description

• Answer incoming calls from customers to take orders
• No selling of products, No cold call
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

About the Role

Play a key role in expanding the customer base through direct engagement.

Responsibilities

• Approach and engage customers

• Present solutions clearly

• Convert prospects

• Achieve targets

Operations Customer Service Executive (OCSE) 

Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Contract: 1-year renewable

Location: Near Tai Seng MRT

About the Role

We are looking for a Junior Field Service Technician to support the servicing, troubleshooting, and repair of printers and copiers.

This is a hands-on, field-based role suitable for junior candidates and fresh graduates with relevant technical background who are keen to build a career in technical servicing.

Responsibilities:

• Perform troubleshooting, maintenance, and repair of printers and copiers
• Carry out carry-in product evaluation and servicing
• Travel to customer sites to provide on-site support when required
• Handle tools, materials, and equipment for effective service delivery
• Provide good customer service and support to users
• Complete basic service reports and documentation

Requirements:

• NITEC / Diploma in Engineering, Electrical, Mechanical, Computer-related or equivalent discipline
• Fresh graduates with relevant technical background are welcome (training provided)
• Candidates with printer / copier servicing experience will be an advantage
• Comfortable with hands-on technical work
• Comfortable with travelling to customer sites
• Good communication and customer service skills
• Class 2B license / own motorbike is preferred (not mandatory)

Benefits:

• Learning culture where every employee is engaged in learning and development growth
• Team programs and activities that celebrate individual and team success
• Long service award recognition for committed employees
• Medical and dental benefits

Contract: 1-year (renewable)
Location: Near Tai Seng MRT

About the Role

We are looking for a Junior Field Service Technician to support the evaluation, troubleshooting, and repair of projectors.

This is a hands-on role suitable for junior candidates and fresh graduates with relevant technical background who are keen to develop skills in equipment servicing and repair.

Responsibilities:

• Perform carry-in product evaluation, troubleshooting, and repair of projectors
• Assist in servicing and maintenance of equipment
• Handle tools, materials, and equipment for effective service delivery
• Provide support to customers and respond to service needs
• Ensure proper handling and care of devices
• Complete basic service reports and documentation

Requirements:

• NITEC / Diploma in Engineering, Electrical, Mechanical, Computer-related or equivalent discipline
• Fresh graduates with relevant technical background are welcome (training provided)
• Experience in projector servicing or similar AV equipment is an advantage
• Comfortable with hands-on technical work
• Good communication and customer service skills
• Class 2B license / own motorbike is preferred (not mandatory)

Benefits:

• Learning culture where every employee is engaged in learning and development growth
• Team programs and activities that celebrate individual and team success
• Long service award recognition for committed employees
• Medical and dental benefits

Responsibilities:

• Order processing and preparation of full set of export shipping documentations (invoice, packing list, BL, COO, permits, letter of credit).

• Coordinate with forwarders and warehouses for timely shipment.

• Monitor shipments and resolve customs or delivery issues promptly.

• Maintain accurate records and ensure compliance with company policies.

• Communicate with customers and internal teams to provide updates and improve process.
• Ensuring all LC / shipping document submission to bank or customers with zero discrepancy within stipulated working days.

Job requirement

• Import & export documentation experience
• ⁠Letter of Credit experience
• With chemical background / experience is added advantange

EA License No: 95C2823

EA Personnel No: R23112241

EA Personnel Name: Jin Yee

Job Summary

The Support Engineer (IT Systems) provides technical supportto ensure the smooth operation of IT systems, applications, and infrastructure.This role focuses on troubleshooting, user support, and system maintenance.

Key Responsibilities

• Provide first-level technical support for system, application, and hardware issues
• Troubleshoot and resolve incidents related to IT systems and network
• Monitor system performance and ensure availability
• Support user onboarding, system access, and configurations
• Escalate complex issues to higher-level support when required
• Maintain documentation of incidents, solutions, and system processes
• Assist in system upgrades, patches, and deployments
• Support IT infrastructure and application-related projects

About the Role

Operate on the ground, building real conversations that lead to real revenue.

Responsibilities

• Initiate face-to-face conversations

• Understand customer needs quickly

• Present solutions confidently

• Close deals on-site

Job Description

Handle IT related tasks from Server to Network to PC Client (notebook & Desktop) including PC and peripheral setups, parts replacement, pre-installed baseline configuration & OS patching,

This job fills up the role as a deskside and technical support for PC, Servers, and Network break/fix, mostly hardware for network and servers and simple troubleshooting.

Responsibilities include monitoring, diagnosing network Lan point, data backup and restoration, handling of users’ ad-hoc requests and troubleshooting of networks in a data-center. Escort vendor to data center for hardware replacement. You may be required to lay cables between racks and install/rack servers and network devices. Unmount decommission devices for disposal. Rack new hardware.

Basic knowledge of Server and Network.

Strong in Microsoft apps, Office2019, Windows 10/11, Internet Brower & Proxy.

Knowledge in Active Directory, Domain, SCCM, BeyondTrust , Bitlocker, Antivirus, Wlan, Crashplan, Webex, Collaboration tools, Global Protect VPN, Entrust, MDM for mobile.

Datacenter environment which includes UPS, EMS/SMS, Telco links.

Office IT facilities including television, projector, copier, ip phone

Liaison with regional and global teams.

Support locations in Singapore (Office, Co-location, Product Distribution Centers).

Provide user IT needs, remotely (outside of Singapore).

May required to work beyond office and outside hours, such as for shutdown infrastructure for yearly building power maintenance.

Job Requirements

· Experience & Knowledge:

• Hands-on experience in deskside support and technical support for PCs, servers, and network devices.
• Ability to handle hardware troubleshooting and break/fix tasks, especially for servers and network infrastructure.
• Familiarity with data center operations, including rack mounting/unmounting, cabling, and vendor coordination.
• Knowledge of network LAN troubleshooting, data backup/restoration, and basic server and network fundamentals.

· Technical Tasks:

• Setup and configuration of PCs, peripherals, and servers.
• Pre-installation of baseline configurations and OS patching.
• Escorting vendors into secure areas like data centers.
• Cable laying, racking/unracking, and decommissioning of hardware.
• Supporting remote users outside of Singapore.

· Tools & Technologies:

• Operating Systems: Windows 10/11, Office 2019.
• Networking: LAN/WLAN, proxy, Telco links.
• IT Management: Active Directory, SCCM, BitLocker, BeyondTrust, Antivirus, CrashPlan, MDM, GlobalProtect VPN, Entrust.
• Collaboration Tools: Webex, other collaboration platforms.
• Office IT Equipment: Television, projector, copier, IP phones.
• Data Center Infrastructure: UPS, EMS/SMS systems.

· Other Requirements:

• Willingness to work beyond office hours, including support during annual power maintenance shutdowns.
• Able to liaise with regional and global IT teams.
• Support across multiple sites in Singapore (office, co-location, distribution centers).

Skills and Competencies

· Technical Competencies:

• Strong understanding of PC hardware, networking basics, and server components.
• Proficient in Microsoft Office apps and Windows OS administration.
• Familiarity with enterprise IT tools like Active Directory, SCCM, and endpoint protection.

· Problem-Solving & Troubleshooting:

• Ability to perform first-level and second-level support for hardware and software issues.
• Strong analytical and diagnostic skills, especially in identifying issues related to network, PC, and servers.

· Communication & Coordination:

• Ability to work effectively with regional/global IT teams and external vendors.
• Good communication skills to manage user requests, document incidents, and follow escalation protocols.

· Adaptability & Flexibility:

• Comfortable working in data center environments.
• Open to after-hours or weekend work when required for infrastructure maintenance or emergencies.

· Teamwork & Independence:

• Capable of working both independently and collaboratively.
• Responsible and self-motivated with a proactive approach to issue resolution.