Total 1,127 Customer Service / Call Centre job vacancies

Working Hours: OFFICE HOURS / SHIFT HOURS 

Location: ISLANDWIDE 

Job Description (Patient Service Associate):

• In charge of registration of patients

• Scheduling of appointments

• Assist patients with the self registration

• Attend to patients' enquiries and needs

• Handling of phone calls and ad-hoc admin duties

Job Description (Healthcare Assistant):

• Provide basic care to patients, including feeding, bathing, and dressing
• Assist with patient mobility and transfers (e.g. bed to wheelchair)
• Monitor and record vital signs (e.g. temperature, blood pressure)
• Ensure patients’ comfort, safety, and well-being
• Maintain cleanliness of patient areas and equipment
• Support nurses and healthcare team in daily operations
• Observe and report changes in patients’ condition

Requirements: 

• Min N /O Level/ Nitec or Diploma in any field

• No experience required as training provided 

Interested candidate, kindly send a copy of your resume to adelinelim@recruitexpress.com.sg cc medical7recruitexpress.com.sg

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA License No: 99C4599

Key Duties

• Plan and coordinate daily deliveries, including trailer dispatch and self-collection arrangements
• Liaise with customers on delivery schedules and service-related matters
• Follow up with drivers and customers to resolve unloading issues and minimize delays
• Coordinate with production teams and planners to prioritise urgent orders
• Arrange collection and delivery of coupler bars efficiently
• Manage deliveries from galvanising yard to customers, ensuring on-time fulfilment
• Monitor availability of empty trailers and allocate resources to support operations

Requirements

• Minimum GCE ‘N’ / ‘O’ Level or ITE certification
• Hands-on experience in manufacturing, logistics, or operations preferred
• Strong coordination and communication skills
• Able to multitask and work in a fast-paced environment
• Team player with good interpersonal skills
• Responsible, organised, and detail-oriented
• Proficient in Microsoft Excel and email communication

Apply to: jeffrey@oaktree.com.sg
Contact Person: Jeffrey Chua Kay Hwee
EA License No: 06C4642
EA Reg No: R1110624

Title : Centre Operation Executive 

Location: Yishun Outlet (with weekly visits to Hougang/Midtown & Khatib)

Working days: 5 day work week, including 1 weekend (Tues - Sun or Mon - Sat)

Weekday Hours: 12:30 PM – 9:30PM (to cover afternoon/evening classes)

Weekend Hours: 8:30 AM – 6:30 PM (1 weekend day required)

Salary: $2000 - $2500

Job summary:

Be the first point of contact for parents and students at our Yishun outlet, manage enrolment and scheduling across all three outlets, coordinate monthly billing processes, and ensure each outlet is operationally ready through regular visits.

Job Responsible:

1. Outlet Operations — Yishun (Daily)

• Open and close the outlet; ensure the centre is clean, ready, and well-stocked daily
• Greet and attend to walk-in parents and students, handling enquiries with warmth and professionalism
• Manage student attendance records and update class registers
• Handle trial class bookings, follow-up calls, and enrolment onboarding
• Liaise with teachers on scheduling, class materials, and classroom needs
• Manage the centre's shared WhatsApp number — responding to parent queries from all three outlets in a timely manner

2. Multi-Outlet Coordination (Weekly Visits)

• Visit Hougang/Midtown and Khatib outlets once or twice weekly to conduct operational checks
• Ensure each outlet is operationally ready — supplies, schedules, signage, cleanliness
• Coordinate with part-time staff and teachers at each branch on any operational matters
• Flag and escalate any issues to the founders promptly

3. Enrolment & Scheduling

• Manage student enrolment, withdrawals, and level/class changes across all outlets
• Coordinate makeup class scheduling — matching student requests with available slots and informing all parties
• Maintain accurate and up-to-date student records in the management system

4. Billing & Finance Administration

• Prepare the monthly billing spreadsheet accurately (student fees, adjustments, makeup credits)
• Reconcile incoming payments against invoices in Xero using bank feeds
• Follow up with parents on outstanding payments via WhatsApp in a professional and courteous manner
• Flag overdue accounts to the founders; liaise with our outsourced accountant when required

5. Parent Communication & Relations

• Serve as the primary point of contact for parent enquiries across all channels (walk-in, phone, WhatsApp)
• Communicate class updates, schedule changes, and centre announcements to parents promptly
• Handle feedback and complaints with empathy; escalate where needed
• Solicit and encourage Google reviews from satisfied parents

Requirement:

• Minimum GCE O-Level / Diploma; any discipline
• At least 2 years of experience in admin, operations, customer service, or a related role

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Job Description:

• In charge of managing and developing relationships with an assigned portfolio of existing customers to enhance retention and business growth.
• In charge of sourcing and pursing new sales opportunities through prospecting, cold outreach, and networking activities.
• Responsible in keeping accurate and updated customer information while preparing regular sales performance reports
• Communicate regularly with clients to understand their needs and recommend suitable solutions.
• Work closely with internal departments to ensure smooth coordination and a positive customer experience.
• In charge of supporting the planning and implementation of sales strategies that contribute to the company’s business objectives.

Requirements:

• Min Nitec and above
• Minimum 3 years of working experience in inside sales / account management in the car rental industry
• Familiarity with CRM platforms and analytical tools for monitoring and reporting sales activities.

To submit your application, please apply online apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Backed by Ant International, EPOS is Singapore’s leading solutions provider, empowering SMEs to digitise and grow.

Responsibilities:

• Maintain high levels of customer satisfaction at all times
• Provide product training for new clients
• Answer inbound enquiries and provide information pertaining to queries, complaints and feedback
• Manage and resolve customer complaints and feedback
• First contact resolution of all cases handled
• Escalate and work with support team for complicated issues, and ensure issues are resolved and followed up properly
• Portray a positive and helpful attitude to external and internal customers
• Provide ideas to improve customer experience

Benefits:

• Full training and guidance for candidates
• Skills Development Program
• Acquire both technical and soft skills that will ensure long-term career stability and personal growth
• Advancement based on performance instead of seniority
• Good career advancement
• Incentives based on performance
• Dynamic and friendly environment – Not for the dull and boring

Requirements:

• Minimum 1 year experience in customer service.
• Excellent communication skills
• Display a positive attitude towards learning
• Training will be provided, technical knowledge is not required
• Ability to learn and acquire product knowledge: good attitude and hardworking
• Shows initiative and is proactive
• Detail oriented, honors deadlines, keeps promises, and maintains service standards
• Friendly, cares about customers, able to handle stress
• Able to talk to customers with confidence, civility and tact

Job Summary

Promote credit card sales by engaging customers at islandwide roadshow booths. You will work independently to meet monthly sales targets while learning product knowledge and delivering excellent customer service.

Responsibilities

• Engage customers at roadshow booths to explain credit card features and benefits based on their needs
• Achieve monthly sales targets by promoting credit card products effectively
• Work independently with self-motivation to manage daily sales activities
• Learn product details and sales techniques through provided training
• Maintain a professional and approachable demeanor during customer interactions
• Adapt to retail working hours including weekends and public holidays

Preferred competencies and qualifications

• Minimum GCE “N” level with 3 passes including Mathematics

Other Information

• Immediate vacancies available
• Work 5 to 6 days per week, including weekends and public holidays
• Compensation includes a base salary of $2,500 plus high commission
• Selected candidates will be assigned to various islandwide booth locations

Position open to locals and E-Pass holders

Candid Water Cooler Pte Ltd, founded in 1990, an established Singapore company in distilling, bottling and distribution of distilled drinking water, invites competent applicants to apply for this dynamic role in customer relations.

We offer competitive salary, career development opportunities, supportive and collaborative work environment to our team members.

·        Monthly salary: $3,000.00

·        High accessible work location: International Plaza (above Tanjong Pagar MRT station)

·        Regular working hours: 5-day week (Monday to Friday). 8.30 am to 6.00 pm

Job Summary

Reporting to the Senior Manager, you will deliver team-based, resulted-oriented and exceptional customer service in a fast-paced and dynamic environment. 

This role offers cross-functional collaboration and growth opportunities, across manufacturing, logistics, operations and business development. Incumbents with high potential and with strong business acumen, will be groomed to take on strategic leadership roles.

Responsibilities

• Deliver top-quality customer service to meet and exceed customer expectations in a dynamic environment.
• Collaborate across manufacturing, logistics, operations, and business development teams to support business objectives.
• Analyze and solve customer-related issues promptly and effectively.
• Manage multiple tasks efficiently while maintaining attention to detail and accuracy.
• Communicate clearly and coordinate effectively with cross-function teams and customers to ensure smooth operations and excellent delivery of customer service.
• Work independently and contribute actively as a team player to achieve corporate goals.
• Demonstrate business acumen by identifying opportunities for process improvements and customer engagement.

Required competencies and certifications

• Proficient in spoken and written English to communicate effectively with customers and teams.
• Minimum of 3 years’ work experience in customer relations, business development, logistics and operations, or manufacturing.
• Fresh graduates with commitment to career advancement are welcome to apply.

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

JobSummary

Promotecredit card sales by engaging customers at islandwide roadshow booths. You willwork independently to meet monthly sales targets while learning productknowledge and delivering excellent customer service.

Responsibilities

• Engage customers at roadshow booths to explain credit card features and benefits based on their needs
• Achieve monthly sales targets by promoting credit card products effectively
• Work independently with self-motivation to manage daily sales activities
• Learn product details and sales techniques through provided training
• Maintain a professional and approachable demeanor during customer interactions
• Adapt to retail working hours including weekends and public holidays

Preferredcompetencies and qualifications

• Minimum GCE “N” level with 3 passes including Mathematics

OtherInformation

• Immediate vacancies available
• Work 5 to 6 days per week, including weekends and public holidays
• Compensation includes a base salary of $2,500 plus high commission
• Selected candidates will be assigned to various islandwide booth locations

Position open to locals and E-Pass holders

Job Summary

Promote banking services to clients by understanding their needs and requirements. Follow up with customers on their applications and achieve sales targets while maintaining honesty and integrity. This role requires self-motivation, independence, and resilience in a bank branch environment.

Responsibilities

• Identify and engage potential customers to promote banking services based on their specific needs
• Follow up with customers to provide updates and support regarding their application status
• Achieve or exceed sales targets set by the company through compliant and ethical sales practices
• Maintain motivation and independence to manage daily tasks and customer interactions effectively
• Demonstrate resilience by handling customer rejection professionally and persistently
• Continuously learn and adapt by maintaining a beginner’s mindset to improve sales skills and product knowledge
• Work according to bank branch operating hours, including Sundays and public holidays as scheduled

Required competencies and certifications

• Demonstrate strong prospecting skills to identify and acquire new customers ("hunter skills")
• Exhibit excellent verbal communication skills to engage and persuade clients effectively
• Show perseverance to overcome rejection and maintain consistent sales efforts
• Minimum qualification of “N” Level with 5 Credits Pass including Mathematics

Preferred competencies and qualifications

• Self-motivation and ability to work independently in a sales environment

Other Information

• Position is based at bank branches
• Work schedule includes 6 working days per week with Sunday and public holiday shifts as required
• Salary: $2100 plus high incentives

Position open to locals only

Bereavement Customer Service Executive

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Perform data entry tasks accurately and efficiently, ensuring proper record keeping and data management.

• Handle incoming calls and respond to basic customer enquiries in a professional manner.

• Record customer contact details and enquiries, and relay relevant information to the Sales Team for follow-up.

• Provide general administrative support, including document handling and office coordination.

• Assist with ad-hoc administrative duties as assigned to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Job Summary

Promote banking services to clients by understanding their needs and requirements. Follow up with customers on their applications and achieve sales targets while maintaining honesty and integrity. This role requires self-motivation, independence, and resilience in a bank branch environment.

Responsibilities

• Identify and engage potential customers to promote banking services based on their specific needs
• Follow up with customers to provide updates and support regarding their application status
• Achieve or exceed sales targets set by the company through compliant and ethical sales practices
• Maintain motivation and independence to manage daily tasks and customer interactions effectively
• Demonstrate resilience by handling customer rejection professionally and persistently
• Continuously learn and adapt by maintaining a beginner’s mindset to improve sales skills and product knowledge
• Work according to bank branch operating hours, including Sundays and public holidays as scheduled

Required competencies and certifications

• Demonstrate strong prospecting skills to identify and acquire new customers ("hunter skills")
• Exhibit excellent verbal communication skills to engage and persuade clients effectively
• Show perseverance to overcome rejection and maintain consistent sales efforts
• Minimum qualification of “N” Level with 5 Credits Pass including Mathematics

Preferred competencies and qualifications

• Self-motivation and ability to work independently in a sales environment

Other Information

• Position is based at bank branches
• Work schedule includes 6 working days per week with Sunday and public holiday shifts as required
• Salary: $2100 plus high incentives

Position open to locals only

JobSummary

Promotebanking services to clients by understanding their needs and requirements.Follow up with customers on their applications and achieve sales targets whilemaintaining honesty and integrity. This role requires self-motivation,independence, and resilience in a bank branch environment.

Responsibilities

• Identify and engage potential customers to promote banking services based on their specific needs
• Follow up with customers to provide updates and support regarding their application status
• Achieve or exceed sales targets set by the company through compliant and ethical sales practices
• Maintain motivation and independence to manage daily tasks and customer interactions effectively
• Demonstrate resilience by handling customer rejection professionally and persistently
• Continuously learn and adapt by maintaining a beginner’s mindset to improve sales skills and product knowledge
• Work according to bank branch operating hours, including Sundays and public holidays as scheduled

Requiredcompetencies and certifications

• Demonstrate strong prospecting skills to identify and acquire new customers ("hunter skills")
• Exhibit excellent verbal communication skills to engage and persuade clients effectively
• Show perseverance to overcome rejection and maintain consistent sales efforts
• Minimum qualification of “N” Level with 5 Credits Pass including Mathematics

Preferredcompetencies and qualifications

• Self-motivation and ability to work independently in a sales environment

OtherInformation

• Position is based at bank branches
• Work schedule includes 6 working days per week with Sunday and public holiday shifts as required
• Salary: $2100 plus high incentives

Position open to locals only

Job Summary

Promote credit card sales by engaging customers at islandwide roadshow booths. You will work independently to meet monthly sales targets while learning product knowledge and delivering excellent customer service.

Responsibilities

• Engage customers at roadshow booths to explain credit card features and benefits based on their needs
• Achieve monthly sales targets by promoting credit card products effectively
• Work independently with self-motivation to manage daily sales activities
• Learn product details and sales techniques through provided training
• Maintain a professional and approachable demeanor during customer interactions
• Adapt to retail working hours including weekends and public holidays

Preferred competencies and qualifications

• Minimum GCE “N” level with 3 passes including Mathematics

Other Information

• Immediate vacancies available
• Work 5 to 6 days per week, including weekends and public holidays
• Compensation includes a base salary of $2,500 plus high commission
• Selected candidates will be assigned to various islandwide booth locations

Position open to locals and E-Pass holders

JobSummary

Promotecredit card sales by engaging customers at islandwide roadshow booths. You willwork independently to meet monthly sales targets while learning productknowledge and delivering excellent customer service.

Responsibilities

• Engage customers at roadshow booths to explain credit card features and benefits based on their needs
• Achieve monthly sales targets by promoting credit card products effectively
• Work independently with self-motivation to manage daily sales activities
• Learn product details and sales techniques through provided training
• Maintain a professional and approachable demeanor during customer interactions
• Adapt to retail working hours including weekends and public holidays

Preferredcompetencies and qualifications

• Minimum GCE “N” level with 3 passes including Mathematics

OtherInformation

• Immediate vacancies available
• Work 5 to 6 days per week, including weekends and public holidays
• Compensation includes a base salary of $2,500 plus high commission
• Selected candidates will be assigned to various islandwide booth locations

Position open to locals and E-Pass holders

Job Summary

Promote banking services to clients by understanding their needs and requirements. Follow up with customers on their applications and achieve sales targets while maintaining honesty and integrity. This role requires self-motivation, independence, and resilience in a bank branch environment.

Responsibilities

• Identify and engage potential customers to promote banking services based on their specific needs
• Follow up with customers to provide updates and support regarding their application status
• Achieve or exceed sales targets set by the company through compliant and ethical sales practices
• Maintain motivation and independence to manage daily tasks and customer interactions effectively
• Demonstrate resilience by handling customer rejection professionally and persistently
• Continuously learn and adapt by maintaining a beginner’s mindset to improve sales skills and product knowledge
• Work according to bank branch operating hours, including Sundays and public holidays as scheduled

Requiredcompetencies and certifications

• Demonstrate strong prospecting skills to identify and acquire new customers ("hunter skills")
• Exhibit excellent verbal communication skills to engage and persuade clients effectively
• Show perseverance to overcome rejection and maintain consistent sales efforts
• Minimum qualification of “N” Level with 5 Credits Pass including Mathematics

Preferred competencies and qualifications

• Self-motivation and ability to work independently in a sales environment

Other Information

• Position is based at bank branches
• Work schedule includes 6 working days per week with Sunday and public holiday shifts as required
• Salary: $2100 plus high incentives
• Position open to locals only

Job Description:

• Answer and direct phone calls.
• Welcome visitors in friendly manner.
• Attend to walk-in visitor.
• Maintain reception area and all common areas in a clean and tidy manner at all times.
• Keep detailed and accurate records of visitor.
• Receive deliveries; sort and distribute incoming mail.
• Keep track and update of phone list on monthly basis.
• Assist HR Operations team in administrative tasks.
• Other ad hoc duties as assigned by supervisor.

Requirements:

• 2-3 years of relevant experience in an office environment.
• Proficient in Microsoft Office.
• Strong phone skills.
• Demonstrated ability to read, write, and speak English.
• Comfortable multi-tasking and prioritizing tasks without guidance.
• Excellent interpersonal skills.
• Punctual with strong attendance history.

Alexandra Technopark (438B Alexandra Road)
Permanent | $2,800 – $3,500
Monday – Friday, 08:45am – 5:30pm

Responsibilities

• Provide technical support, troubleshooting & product training
• Handle enquiries on products, warranty & spare parts
• Analyse warranty claims and prepare reports
• Monitor product quality issues and liaise with factory
• Prepare service manuals & training materials
• Manage defective unit exchange and repair follow-up
• Support product testing, compliance (COC/WELS) & service operations

Requirements

• Min. Diploma in Engineering or related field
• Min. 2 years’ experience in electronics / after-sales service
• Experience with home appliances is an advantage
• Able to read schematic diagrams
• Proficient in MS Office

Interested applicants, please submit your resume to:
jaslynnkoh@recruitexpress.com.sg

Jaslynn Koh Li Wei R1546523
Recruit Express Services Pte Ltd 13C6614

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Meals on Wheels

• To deliver meals twice a day (lunch and dinner) every day to needy and ageing clients in their homes.
• Need to be able to differentiate Halal, Non-Halal (different plastic bag to differentiate between Halal and Non-Halal) and special request (Example: Cannot eat all types of beans, unit number of household will be written on the plastic bag).
• Plan and sort meals according to location.

Medical Escort and/or Transport

• Assist clients in boarding/alighting from the vehicle (bus) in line with clients' needs, operating wheelchair lift or other mobility devices where necessary.
• Administer safety procedures for clients before and during transportation to ensure safe and secure bus environment.
• Provide quality interaction/transport experiences to clients.
• Escort clients to and from the vehicle, clients' doorsteps, and/or throughout clients' appointments depending on services requirements.
• Provide escort and/or transport services for seniors from their residence to hospitals for medical appointments (i.e., setting of payment, scheduling of future appointments, collection of medicine at pharmacy).
• Promote safety and comfort for seniors by interacting with them while waiting for transport during appointments (i.e., handling wheelchair).
• Provide social monitoring and follow escalation protocol.
• Able to multi-task and is focused in coordinating the tasks on hand to ensure deliverables are met to client satisfaction.

Data Management

• Perform administrative tasks.

Stakeholder Management

• Communicate with internal / external stakeholders (i.e. various care teams in hospitals and supporting organization) on care information relating to wellbeing and care continuation of the seniors.
• Correspondences with clients etc.

Asset Management

• Responsible for needs of the clients.

Learning & Growth

• Basic Cardiac Life Support (BCLS)
• First Aid
• Food Hygiene

Any other duties as assigned by Care Client Executive.

• GCE 'N'/'O' Level or Nitec/Higher Nitec
• Tech-Savvy (Computer/Tablet Literate)
• Ability to communicate in English and local languages.
• Physically fit, with ability to lift, push and pull loads equivalent to an average full-grown adult. Candidates must be able to bend and pivot from waist and be able to move from a standing position to kneeling position and back to standing as part of the role requirements.
• Good interpersonal and communication skills.
• Strong team player and pleasant personality with passion for serving the elderly/special needs community.
• Work closely with team players

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!