Total 145 Customer Service / Call Centre job vacancies

Job Description

• Industry/ Organization Type: Heavy Equipment
• Position Title: Service Coordinator
• Working Location: Tuas
• Working Hours: 5 days (Mon - Fri, 8.00am – 5.30pm)
• Salary Package: Basic salary up to $3,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Work closely with the business team, distributors/end customers, and internal teams to ensure timely delivery of equipment.
• Coordinate workflows and information so heavy equipment and delivery details reach customers on time.
• Oversee daily service operations, resolve on-site issues, and maintain service quality and customer satisfaction.
• Liaise with existing customers and handle their enquiries and feedback.
• Work with engineers and mechanics to follow up on service calls and job deliveries.
• Coordinate daily internal operations and movements.
• Continue liaising with existing customers, managing their enquiries and feedback.
• Be responsible, committed, and able to meet deadlines.
• Build strong relationships with management, the team, and customers.

APPLY NOW!!!

• 3 – 5 years of experience in service operations coordination
• Experience with heavy equipment (e.g., reach stackers, crawler cranes, excavators, trucks, forklifts) is an advantage.
• Good understanding of business objectives in service operations.
• Able to deliver high service standards by balancing resources, prioritizing service requests, and managing customer satisfaction/returns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78925 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

About the Role:
Are you the organized force behind a successful team? We are looking for a meticulous Care Coordinator to manage the operational heartbeat of our agency. You will ensure that every document, flight booking, and medical appointment is handled with precision, allowing our consultants to focus on their clients. This is a vital non-sales role that keeps our "Engine Room" running smoothly.

Key Responsibilities:

• End-to-End Processing: Manage the full documentation lifecycle, including MOM work permit applications (e-Service), insurance purchasing, and security bond arrangements. You ensure 100% compliance with MOM regulations.

• Logistics & Travel Coordination: Be the master of schedules. You will coordinate international flight bookings, airport pick-ups, and local transport for SIP training and medical check-ups. You ensure all parties (employer, helper, driver) are informed and confirmed.

• Embassy & Overseas Liaison: Act as the bridge with our overseas partners. You will track embassy contract verifications, monitor "fit-to-fly" medical statuses, and ensure all pre-departure documentation is accurate.

• System & Data Management: Maintain our CRM database with real-time updates. You will scan and organize documents, track application statuses (IPA approvals), and flag any delays immediately.

• Client Support: Assist clients with administrative queries, appointment scheduling, and SingPass/MOM account registrations, ensuring they have a seamless onboarding experience.

Requirements:

• Experience: Prior administrative, secretarial, or operations experience is preferred. Experience in an employment agency (EA) is a huge bonus.

• Licensure: CEI (KAH or Basic) certification is strongly preferred. Candidates without a CEI license must be willing to attend the course and pass the test (company support provided).

• Key Traits: Extremely organized with an eye for detail (you don't miss typos!). You can multitask effectively in a fast-paced environment and stay calm under pressure.

• Tech Skills: Proficient in Microsoft Office and comfortable learning new CRM systems.

• Values: You take pride in "behind-the-scenes" excellence and believe that accurate admin work is a form of care for our clients.

Evaluate and handle the processing of all sales orders and administrative transactions while ensuring accuracy and timeliness.

Monitor, co-ordinate and negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries, if necessary, seek advice from Sales Solutions Engineers

Coordinate with freight forwarders for the shipment of goods with competitive freight cost.

Job Requirements:

Have a minimum 2 years experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Summary Benefit :
- Basic up $2700, 3 months contract [Maternity Cover]
- Location : West (Transport provided in Jurong/ Boon Lay)
- MNC with positive working environment
- 5 days, 8am to 530pm

Responsibilities :

• Provide administrative and operational support to the Order Fulfilment team
• Process and update order-related transactions in SAP
• Manage standalone order updates using ClickUp (digital planning tool)
• Prepare and maintain reports and trackers using Microsoft Excel
• Assist with data extraction and basic analysis (Power BI experience is an advantage)
• Coordinate with internal stakeholders to ensure timely order processing, including expediting production and delivery timelines

Requirements :
- 2–3 years of experience in Order Fulfilment or a related supply chain/operations role

- Hands-on experience with SAP is required

- Proficient in Microsoft Office applications (Word, PowerPoint, Excel)

- Exposure to Power BI is an added advantage

To Apply, kindly click on the "APPLY NOW" button or email to jasmine.wong@staffking.com.sg
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Job Description

• Industry/ Organization Type: Skin Care and Cosmetics Manufacturing
• Position Title: Customer Service and Operations Coordinator
• Working Location: East – Paya Lebar (Walking distance from MRT)
• Working Hours: 5.5 days / Mon-Fri: 11am-8pm, Sat:11am-5pm
• Salary Package: Up to SGD 1800 + Allowances SGD200 + AWS + Medical & Dental Benefits
• Duration: Permanent

Key Responsibilities

• Provide excellent customer service through hotline calls, emails, and walk-in enquiries.
• Process customer orders received through various purchase channels.
• Handle customer enrolments and maintain accurate records of new accounts.
• Prepare and verify daily sales reports to ensure accuracy of payments and stock quantities.
• Assist in the purchase of merchandise and spare parts as required.
• Verify invoices against order forms to ensure data accuracy before processing.
• Issue products to customers based on confirmed purchases.
• Pack and arrange stock for deliveries and coordinate with courier partners to ensure timely dispatch.
• Conduct daily stock counts to maintain accurate and sufficient inventory levels.
• Manage stock replenishment, receiving of goods, and proper arrangement of inventory in the warehouse.
• Provide after-sales support, including coordination of product repairs or replacements.
• Prepare regular inventory and sales reports for management review.
• Maintain proper filing and organization of documents.
• Perform any other ad-hoc duties assigned by the Management.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in related field

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79904 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Skin Care and Cosmetics Manufacturing
• Position Title: Customer Service and Operations Coordinator
• Working Location: East – Paya Lebar (Walking distance from MRT)
• Working Hours: 5.5 days / Mon-Fri: 11am-8pm, Sat:11am-5pm
• Salary Package: Up to SGD 1800 + Allowances SGD200 + AWS + Medical & Dental Benefits
• Duration: Permanent

Key Responsibilities

• Provide excellent customer service through hotline calls, emails, and walk-in enquiries.
• Process customer orders received through various purchase channels.
• Handle customer enrolments and maintain accurate records of new accounts.
• Prepare and verify daily sales reports to ensure accuracy of payments and stock quantities.
• Assist in the purchase of merchandise and spare parts as required.
• Verify invoices against order forms to ensure data accuracy before processing.
• Issue products to customers based on confirmed purchases.
• Pack and arrange stock for deliveries and coordinate with courier partners to ensure timely dispatch.
• Conduct daily stock counts to maintain accurate and sufficient inventory levels.
• Manage stock replenishment, receiving of goods, and proper arrangement of inventory in the warehouse.
• Provide after-sales support, including coordination of product repairs or replacements.
• Prepare regular inventory and sales reports for management review.
• Maintain proper filing and organization of documents.
• Perform any other ad-hoc duties assigned by the Management.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in related field

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79904 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Summary

This is a newly created role offering the opportunity to shape processes and make a real impact. If you enjoy coordinating across teams, solving problems, and keeping operations running smoothly, we want to hear from you.

What You’ll Do

• Liaise with clients, internal teams, and overseas partners to coordinate shipment activities

• Monitor, track, and troubleshoot inbound and outbound shipments to ensure timely delivery

• Support quotation preparation with accurate pricing and product details

• Proactively follow up on shipment status and resolve exceptions

• Prepare billing, invoices, and maintain accurate records and reports

• Update internal systems and trackers to ensure visibility and accuracy

• Build and maintain strong customer relationships

What We’re Looking For

• GCE O Level with 2 years of coordination or support experience

• Strong communication skills and confidence in handling stakeholders

• Detail-oriented, organised, and able to multitask effectively

• Comfortable with Microsoft Office and data handling

• Proactive and able to thrive in a fast-paced environment

• Experience in freight forwarding is an advantage

• General understanding of supply chain management concepts and processes is a plus

Why Join Us?

• Be part of a fast-evolving industry that keeps essential supply chains moving

• Work in a team that values ownership, collaboration, and results

• 5 day-week, AWS and Variable Bonus

 Apply now and build your career in a fast-growing and essential industry!

Our esteemed client in the Logistics/ Transportation industry is seeking a Customer Service Officer/ Executive to join their dynamic team:

• Employment Type: Permanent
• Position: Customer Service Officer/ Executive
• Location: Jurong East  
• Working Hours: Monday to Friday, 8.30am to 5.30pm; Saturday half day (WFH)
• Salary Package: Basic + Bonus

Job Responsibilities:

• Manage and coordinate existing and new customer accounts.
• Handle inbound/ outbound communications and deliver exceptional customer service.
• Prepare shipment quotations and arrange shipments according to customer needs.
• Maintain positive relationships with both customers and vendors.
• Proactively resolve customer issues.

Job Requirements:

• At least NITEC in Logistics, Supply Chain, Business Management or related discipline.
• Minimum 1 year of related working experience.
• Able to start work in short notice.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

As part of the multidisciplinary team, provide holistic and incredible care, empower patients and caregivers to take charge of their own health through technology, raise awareness and accessibility of available resources that can be tapped on, nudging them towards action.

Strategic outcomes and goals include:

• To build relationships with internal (care team) and external stakeholders (patients and caregivers).
• To contribute to achieving clinical outcomes for preventive health screenings and reduce readmission and escalations to tertiary care, and, to gather social determinants of health pertinent to influencing social and health outcomes in positive ways
• Leverage on technology to empower patients to improve health literacy and accessibility to resources
• Responsible for assisting in coordinating and providing patient care activities. This includes the use of IT systems to track, perform and document established clinical indicators and care given to patient.
• You will perform basic parameter measurements, close preventive screening and vaccination gaps in relation to national programmes/initiatives.
• You will also provide basic health education to improve patients’ knowledge on lifestyle management, social and physical activities through social prescribing, the use of health monitoring devices (e.g. home blood pressure, glucose and weight monitoring, as well as advise patients on vaccination requirements.)

Requirement

• Diploma preferred.
• Qualification in health promotion will have an advantage.
• Preferably with some working experience in healthcare
• Good verbal and written communication skills
• Pleasant disposition and personality
• Possess good interpersonal skills, a positive attitude towards work and is a team player.
• Good communication and coordination skills
• Self-motivated and has interest in patient care.
• Able to communicate in English and a local language/dialect.
• Proficient in Microsoft Office including Excel, Words and Power Point
• Savvy in navigating IT programs

• Competitive bonuses
• Accessible from MRT
• West Region Of Singapore

Responsibilities

• Conduct pre-admission screening for patients and caregivers.
• Support nurses in providing holistic care, including monitoring patient condition and progress.
• Identify and report care gaps, issues, or abnormal findings to the clinical team.
• Communicate regularly with patients and caregivers, providing updates and handling enquiries.
• Participate in interdisciplinary team meetings and contribute to care planning.
• Maintain accurate documentation of patient care and progress.
• Coordinate with community partners and healthcare providers for continuity of care and referrals.
• Assist in developing care plans based on patient needs.

• Monitor patients’ vital signs and escalate red flags to nurses/physicians.
• Provide basic patient education, lifestyle coaching, and health advice (e.g. diet, exercise, nutrition).
• Ensure adherence to telehealth monitoring protocols.

• Ensure availability of equipment and supplies, coordinating with vendors as required.
• Participate in quality improvement, risk management, and departmental projects.
• Carry out other ad-hoc duties as assigned.

Requirements

• Diploma in a health-related discipline preferred.
• Prior healthcare or hospital experience is an advantage.
• Good computer literacy.
• Service-oriented, proactive, and adaptable in a fast-paced environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV),you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Brief Summary:
Join a dynamic team where you will play a crucial role in ensuring contract compliance and supporting various stakeholders for smooth operations. This position offers an exciting opportunity to leverage your expertise in contract management and collaboration.

Responsibilities:

• Coordinate with trading, accounts, hedging, and operations teams to ensure contract compliance.
• Manage the completion and timely issuance of contracts.
• Facilitate the onboarding of new customers, vendors, and relevant parties by ensuring all checks and coordination among stakeholders.
• Update and maintain the accuracy of existing customer and vendor master data.
• Obtain necessary approvals for smooth vendor and customer onboarding.
• Assist with trading exposure form approval processes, including confirming payment terms.
• Support the trading team with contract-related inquiries.
• Coordinate the acquisition of Waste Exportation Permits and TFS documents between relevant parties.
• Document and update the received dates for signed Sales Contracts and ensure proper communication with the Customer Service Team.
• Distribute Sales Contracts to buyers encountering issues with receiving documents from the system.
• Perform ad-hoc support duties related to trading and contracts.

Requirements:

• Diploma or higher, with a preference for a bachelor’s degree.
• Minimum of three years of relevant working experience.
• Familiarity with contract terms and trading processes is advantageous.
• Knowledge of SAP/BSM systems is preferred.
• Strong verbal and written communication skills are essential.
• Ability to demonstrate sound analytical and problem-solving techniques.
• Proficient in Microsoft Office Suite and other computer skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

Customer Interaction & Support

• Manage servicing and breakdown hotlines, addressing enquiries, booking appointments, and arranging courtesy vehicles.
• Support customers with accident reporting, repair updates, and service recommendations.
• Coordinate vehicle changeovers and maintain service turnaround times.
• Ensure accurate data entry in internal systems and proactive communication with customers.

Interco /Loss of Use Program

• Facilitate courtesy vehicle allocation for internal customers through system requests.
• Prepare, verify, and file all required vehicle documentation.

Workshop Coordination

• Schedule workshop appointments, track vehicle progress, and validate completed repairs against standards.

Manpower Allocation

• Generate job chits in Salesforce with clear work descriptions and assign operation assistants for vehicle logistics.

Service Operations & Admin Excellence

• Update fleet management systems with real‑time vehicle movements.
• Identify operational gaps and support continuous improvement efforts.
• Prepare job sheets, manage service records, and assist with projects/events.

Teamwork & Professional Conduct

• Work closely with internal/external teams to ensure smooth operations.
• Uphold professionalism in all customer and stakeholder interactions.
• Provide timely responses to enquiries during working hours and interim support after hours when necessary.

Undertake Any Additional Tasks Assigned by Supervisors

• Carry out any other duties or responsibilities as assigned by superiors, in support of departmental or organizational needs, ensuring flexibility and responsiveness to evolving operational requirements.

Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Roles and Responsibilities:

• Communication: sharing information clearly with customers and colleagues, whether by phone, email or in person.
• Teamwork: collaborating closely with others to support service processes and resolve customer issues.
• Organisation: managing enquiries, tasks and information efficiently to maintain seamless workflows.
• Multitasking: handling multiple customer requests or administrative tasks simultaneously.
• Problem-solving: identifying issues, reviewing relevant information, and finding practical solutions.
• Conflict resolution: helping to address disagreements or complex service issues in a calm, structured manner.
• Leadership: offering guidance to team members, supporting day-to-day workflows and assisting with escalations.
• Computer skills: using software commonly used in customer service settings, such as CRM platforms or ticketing tools.

Responsibilities:

• Support the sales team in meeting targets and achieving overall sales goals.
• Manage customer care and sales support autonomously for assigned markets, including handling quotations and orders.
• Prepare and review quotations, ensuring proper margin controls and monitoring sales performance for dedicated accounts.
• Maintain and organize all databases and filing systems efficiently.
• Oversee order processing, including backorders, in collaboration with the relevant sales, procurement, and management teams.
• Relay all customer and market information promptly to supervisors.
• Generate sales-related evaluations and analyze market trends in coordination with the sales manager.
• Assist in implementing marketing strategies in conjunction with the marketing department at headquarters.
• Support the sales manager and general manager with travel arrangements and market visits, either jointly or independently.
• Participate in projects, documenting results effectively.
• Train new sales coordinators on relevant processes and procedures.
• Ensure compliance with all outlined duties as per the sales manual.
• Contribute actively to quality management initiatives and participate in training programs.
• Provide backup for shipping logistics, including necessary documentation.

Requirements:

• Minimum Diploma qualification with 1 to 2 years of relevant experience.
• Proficient in SAP or Navision.
• Self-motivated and capable of independent work.
• Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication and coordination skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Overview

The Patient Care Coordinator plays a key role in ensuring a seamless and positive patient journey—from initial enquiry through to treatment completion. This role involves coordinating appointments, explaining treatment plans, managing patient communications, and supporting daily clinic operations to deliver a high standard of care and service.

Key Roles & Responsibilities

1. Patient Coordination & Experience

• Serve as the main point of contact via WhatsApp, phone calls, and email
• Ensure a smooth and positive patient journey from first enquiry to post-treatment
• Follow up on appointments, treatment plans, and recalls
• Manage patient feedback, concerns, and service recovery professionally

2. Treatment Coordination

• Clearly explain treatment plans, procedures, and fees to patients
• Guide patients through treatment options and payment plans to support case acceptance
• Coordinate treatment schedules based on doctor availability and patient needs
• Ensure all necessary consents and documentation are completed prior to treatment

3. Appointment & Scheduling Management

• Manage and coordinate daily appointment bookings across all branches
• Optimise chair utilisation and minimise gaps or last-minute cancellations
• Handle rescheduling efficiently with proper follow-up
• Occasionally coordinate or respond to appointment requests outside of standard working hours to accommodate patient needs

4. Financial Coordination

• Provide accurate quotations and explain pricing breakdowns
• Assist patients with payment options (cash, instalments, insurance where applicable)
• Ensure accurate billing and timely updating of treatment charges

5. Administrative & System Support

• Maintain accurate and up-to-date patient records (e.g. Plato system)
• Ensure treatment notes, lab cases, and charges are properly documented
• Coordinate with Clinic ICs and doctors on case progress and requirements

6. Communication & Team Coordination

• Work closely with doctors, nurses, and front desk teams
• Support internal communication for all patient-related matters
• Assist in coordinating specialised cases (e.g. Invisalign/Zenyum, dental implants, facial aesthetics)

7. Compliance & SOP Adherence

• Ensure all processes adhere to clinic SOPs and regulatory standards
• Maintain strict patient confidentiality and data protection
• Communicate clinic policies clearly (e.g. sterilisation protocols, fees, consent)

8. Sales & KPI Support

• Support clinic targets by improving case acceptance rates
• Follow up on pending treatments and convert enquiries into confirmed cases
• Track and report patient conversion rates and treatment progress

Key Skills & Requirements

• Strong communication and interpersonal skills
• Highly organised with good multitasking abilities
• Customer service-oriented mindset
• Basic understanding of dental treatments (training provided)
• Prior experience in healthcare or dental settings is an advantage

Working Environment

• Multi-branch clinic setting (Orchard, Tai Seng, Raffles Place)
• Fast-paced, patient-focused environment
• Requires coordination across multiple teams and schedules
• Flexibility to travel across clinics to provide support when required
• May require occasional availability outside standard working hours to support patient enquiries and appointment coordination

Evaluate and handle the processing of all sales orders and administrative transactions while ensuring accuracy and timeliness.

Monitor, co-ordinate and negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries, if necessary, seek advice from Sales Solutions Engineers

Coordinate with freight forwarders for the shipment of goods with competitive freight cost.

Job Requirements:

Have a minimum 2 years experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Support seasonal and factory buying processes, including sharing product information, assisting partners, and consolidating feedback.

Coordinate sales orders: upload orders, track stock arrivals, and inform clients of changes or delays.

Prepare forecasts, shipment documentation, and approvals; coordinate with logistics and finance teams.

Manage import/export operations and compliance requirements for regional partners.

Handle retail order fulfilment and stock allocation, ensuring timely delivery to stores.

Prepare weekly, monthly, and ad hoc reports on operations, stock, and sales performance.

Liaise with internal teams and partners to ensure smooth operations and accurate stock management.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Responsibilites:

• Support the clinical team in advising clients on financial assistance schemes, ensuring timely updates for means testing reviews and subsidy renewals
• Assist the clinical team with administrative processes to facilitate effective service delivery to clients and caregivers
• Manage the onboarding of new clients, including scheduling and rescheduling of initial assessments, processing subsidy applications and responding to rehabilitation-related enquiries
• Provide support in the initial assessment of client and caregiver needs, including basic case management under the guidance of a Case Manager or Social Worker
• Enhance clients’ and caregivers’ ability to cope by coordinating and streamlining access to relevant community services
• Provide clients and caregivers with appropriate information, guidance, and referral support
• Conduct joint home visits with Case Managers, Social Workers or members of the multidisciplinary team when required
• Support the planning and execution of events or projects related to client and caregiver support
• Participate in case discussions with the clinical team
• Prepare, consolidate and monitor monthly reports and relevant statistics
• Ensure timely and accurate documentation in both digital systems and physical records
• Perform any other duties as assigned by the reporting officer

Requirement:

• Diploma or Advanced Diploma, preferably in a healthcare-related discipline
• Minimum 1–2 years of relevant experience in the healthcare or social services sector
• Compassionate and patient individual with a gentle disposition, strong empathy and active listening skills
• Team player with strong interpersonal and communication abilities
• Familiar with or able to quickly understand the healthcare and social services landscape
• Demonstrates a positive attitude, adaptability and maturity in a dynamic work environment

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” or WhatsApp us at 8909 8083 for quicker respond. Alternatively, you may send your resume to jamie.chan@chiefrecruit.com for better reach.

We regret that only shortlisted candidates will be notified.

Reg. No.: R1987360 (Chan Jie Min)

EA License No: 24C2083 (Chief Recruit Pte Ltd)

By submitting your personal information and resume (CV) to us, you grant permission to Chief Recruit Pte Ltd and its associated entities to collect, process, and share your personal data for the purposes outlined in the Privacy Policy, which can be accessed at https://chiefrecruit.com/privacy-policy. You confirm that you have reviewed, understood, and accepted the terms of the Privacy Policy.