Total 1,127 Customer Service / Call Centre job vacancies

Working Location:
Jurong East

Working Hours:
Monday to Friday
Office Hours

Salary:
Up to $4,500

Overview:
Oversee approximately 20 Ward Service Associates (WSAs) alongside another supervisor. Role requires strong operational leadership, hands-on management, and good stakeholder engagement skills.

Key Responsibilities:
• Be part of the Ward Service Associate (WSA) team and ensure service standards are upheld
• Work closely with ward supervisors and team members to ensure excellent service delivery
• Ensure sufficient ward stock supplies for smooth operations
• Manage deployment and scheduling of WSAs across different shift patterns
• Oversee WSAs to ensure patients’ nutrition and dietary requirements are met
• Lead quality improvement initiatives
• Support operational needs and perform ad hoc duties as required

Requirements:
• Minimum Bachelor’s degree in any course

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Comfortable handling cashiering fucntions
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Benefits

• Fully remote working arrangement
• Stable role within a multinational company environment
• Structured training and onboarding provided
• Supportive team and career development opportunities
• Performance-based incentives

Job Responsibilities

• Handle customer enquiries via email, chat, and/or phone in a timely manner
• Provide accurate information and resolve customer issues professionally
• Maintain proper documentation of customer interactions in the system
• Follow company guidelines and service standards to ensure quality support
• Collaborate with internal teams to resolve escalations when required

Job Requirements

• Good written and verbal communication skills in English
• Prior experience in customer service or support roles preferred
• Comfortable handling customer enquiries across digital platforms
• Able to work independently in a remote environment
• Basic computer literacy and familiarity with support systems

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Stanley Chin (R24124684)

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

Job Description

• To ensure a smooth and accurate order fulfillment and logistics management for overseas distributor.
• Plan and submit demand to in-house system.
• Raise PI (proforma invoice) based on allocation received.
• Generate and issue weekly account statement.
• Liaising with Sales to ensure timely collection of customer payment.
• Arrange delivery based on different inco-terms, assist company in delivery cost controls, prepare export documents such as BL, commercial invoices and packing list.
• Closely monitoring shipment status from worldwide manufacturing sites, update stakeholders on delivery schedule and ensure all deliveries are smoothly made.
• Prepare and process shipment for letter of credit (LC), arrange export documents and ensure data accuracy and present LC documents on time. Monitoring transactions and follow until payment received.
• Thorough and regular refund/rebate document preparation. Ensure accuracy and timely process of the rebate documentation.
• Actively liaise with customers and Sales team to provide logistics and order supports.
• Ensure customers’ requests and enquiries are fulfilled in a prompt action.
• Aggressively follow up and be proactive in provide extended support to both internal and external teams.
• Any other tasks as and when assigned by the management.

Job Requirement:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Supply Chain/Business Admin or relevant.
• Minimum of 1 year(s) of working experience in the related field is required for this position.
• Candidates must be proficient in Mandarin due to regular daily communication and liaison with our HQ.

Aesthetics Clinic Assistant

• $2,500 – $3,500/month + Variable year-end bonus
• 5 days’ work week – retail hours (including weekends)
• Location: Tiong Bahru

Are you passionate about healthcare, aesthetics, and delivering exceptional patient experiences? We are looking for a friendly and proactive Clinic Assistant to join our dynamic team!

What You’ll Do:

• Welcome and register patients while managing appointment schedules.

• Support doctors and aesthetic therapists during treatments and procedures.

• Ensure treatment rooms and equipment are fully prepared, clean, and hygienic.

• Assist in dispensing skincare products and provide guidance as instructed by doctors.

• Handle cashiering, billing, and other administrative tasks with accuracy.

• Deliver excellent customer service and respond to patient enquiries with care.

What We’re Looking For:

• Experience in a clinic, aesthetic clinic, or healthcare setting.
  Minimum GCE ‘N’ / ‘O’ Level or equivalent.

• Strong communication and interpersonal skills.

• Basic computer skills for registration and billing systems.

• Flexibility to work retail hours, including weekends.

Why You’ll Love Working with Us:

• Medical and dental benefits

• Opportunities for training and career development

✨ If you’re passionate about healthcare and aesthetics, and love making patients feel cared for, we want you on our team! Apply now to start your journey with us. ✨

Job Description

• Industry/ Organization Type: Medical Clinic / General Practitioner
• Position Title: Clinic Assistant / Patient Care Assistant
• Working Location: Sengkang West Avenue
• Working Hours: 5.5 days
• Salary Package: Basic Salary + OT Pay + Medical Benefits
• Duration: Permanent

Key Responsibilities

• Register patients and manage dispensing of medications, including stock checks.
• Prepare for blood tests, complete required forms, and process X-ray request forms.
• Maintain cleanliness of the clinic and ensure accurate record keeping.
• Handle GP insurance and CHAS claims.
• Answer phone calls and respond to patient queries via WhatsApp.
• Schedule and manage patient appointments.
• Assist the doctor with procedures, wound dressing, and other treatments.
• Perform autoclaving for instruments.
• Prepare and pack medications for dispensing.
• Provide administrative support and assist with any other ad hoc duties as required.

APPLY NOW!!!

• Minimum GCE 'O' Level or relevant certificate in healthcare support or administration.
• Able to multitask, work in a fast-paced environment, and handle patients with empathy and
• professionalism.
• Basic knowledge of Microsoft Office and clinic management systems preferred.
• Some relevant experience would be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79037 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

· Attend to incoming enquires and prepare quotation

· Assist Customer Service Manager in carrying out sales and marketing activities

· Establish close relationship and rapport with decision makers

· Develop strategies and plans to generate sale orders and new account

· Compile and document customer’s requirements and draft Contract Agreement as and when required

· Liaise with Customer Service Manager to review and discuss the proposed contractual requirements

· Liaise with Logistic Coordinator to arrange for off-site delivery activities

· Verify and register customer’s complaint if any

· Preparation of sales contract agreement and/or quotation

· Any other duties and responsibilities assigned by the Company from time to time

Working Day : Monday to Friday (9am to 6pm)

Company Overview

Dynacast is a global leader in precision die casting and MIM components manufacturing for automotive, electronics, healthcare, and more. We deliver value through engineering expertise, efficient operations, and advanced quality planning systems.

Job Summary

Manage customer inquiries and order processing while coordinating with production and logistics to ensure timely delivery. Maintain records and support customer communications to enhance service quality and operational efficiency.

Responsibilities

• Respond to customer inquiries and process orders accurately in the system to ensure seamless order management
• Coordinate with production, planning, and logistics teams to achieve timely order fulfillment and delivery
• Monitor order status and proactively communicate with customers to resolve issues and complaints promptly
• Maintain accurate records and prepare reports on orders, forecasts, delivery performance, inventory, and customer feedback
• Support customer meetings and follow up on order, delivery, and service-related matters to strengthen customer relationships

Required competencies and certifications

• Diploma or Degree in Business, Supply Chain Management, or equivalent
• Minimum 3 years of relevant experience in Customer Service, Sales Support, or Order Management
• Proficiency in Microsoft Office and basic ERP systems to manage order processing and reporting
• Strong interpersonal, communication, and negotiation skills to effectively manage customer interactions
• Organized, detail-oriented, and able to multitask to handle multiple customer orders and inquiries efficiently

Other Information

Interested applicants please submit your resume via the Apply Now button below, stating your current salary, expected salary, reason for leaving your present/last job, and date available. We regret that only shortlisted candidates will be notified.

Job Description:

• Oversee daily centre operations, including client registration, record updates, payments, and general housekeeping. Support therapists/teachers during sessions and handle enquiries, calls, follow-ups, and appointment reminders to ensure a positive client experience.
• Drive business development and marketing initiatives, including market research, promotional campaigns, and client outreach. Build and maintain strong client relationships while ensuring high-quality service.
• Assist with staff scheduling, timesheets, and coordination of interns. Prepare daily financial summaries and support HQ and ECDA reports. Perform other ad hoc duties to keep operations running smoothly.

Requirements:

• Minimum GCE “O” Level qualification or higher
• Strong interpersonal skills, with a high level of responsibility and punctuality
• Approachable, proactive, and consistent in interactions with children, parents, and colleagues
• Proficient in basic computer skills, especially MS Excel and MS Word and WhatsApp
• Willing to work one weekend as part of a 5-day work week

Interested candidates, please click Apply or send your detailed resume to:

HR@ascendrecruitment.sg

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

April Lim Pei Ying (Reg. No.: R22110702)

We regret that only shortlisted candidates will be contacted.

Operations Customer Service Executive (OCSE) 

Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description

We are looking for a Customer Service Executive to support day‑to‑day customer enquiries and deliver a positive customer experience across multiple service channels.

The role involves handling customer enquiries, managing basic complaints, maintaining service records, and supporting service quality standards.

Key Responsibilities

• Handle customer enquiries via phone calls, emails, and digital channels.
• Provide accurate and timely responses to customers.
• Record customer interactions and cases in the CRM system.
• Assist with handling and resolving customer complaints, escalating cases when required.
• Support frontline service operations and follow established SOPs.
• Track basic service metrics and support reporting requirements.
• Ensure customer data is handled in compliance with PDPA and company policies.

Job Requirements

• Diploma in any discipline.
• Fresh graduates are welcome, preferably with some customer service or retail experience.
• Good communication and interpersonal skills.
• Ability to communicate in English and Chinese to serve customers.
  (Language requirement is job‑related and required for customer interactions.)
• Customer‑oriented, willing to learn, and able to work in a team environment.

This role involves liaising with customers on product collection, exchanges and enquiries. Backend role will involve duties such as replenishing of stocks and performing monthly inventory count etc.

Job Description:

• Basic knowledge of MS Excel

• Customer service oriented

• Good communications skills. Able to express clearly, to listen and understand effectively

• Demonstrates effective customer communication skill

• Able to manually be handling of up to 10kg of loads

• Ability to adapt to a fast-paced environment

Working hours:

Mon to Fri: 11am to 8pm

Sat: 11am to 3pm

About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking a detail-oriented and customer-centric Logistics (Customer Service Operations) Director / Senior Manager to lead our Customer Service Operations division, supporting the operational and commercial needs of the Gain City group of companies.

Beyond overseeing daily service operations and ensuring a positive and unified customer experience across all touchpoints, you will be responsible for delivering operational excellence, seamless service delivery, continuous improvement and leading the adoption of technology to enhance daily operations. Your leadership will ensure that every customer interaction reflects our commitment to service excellence and reliability.

Key Responsibilities

• Oversee daily operations of the customer service teams to ensure timely and appropriate responses to customer enquiries and feedback
• Lead the resolution of high-impact escalations and service disruptions, ensuring clear communication and effective recovery plans
• Lead, coach and develop high-performing teams of managers and frontline agents to drive engagement and continuous performance improvement
• Develop and implement customer service frameworks, standards and procedures that support long-term business goals and enhance customer satisfaction
• Explore, evaluate and adopt customer support tools and platforms to automate processes and improve service capabilities
• Set and monitor KPIs such as response time, resolution rate, CSAT and first-contact resolution, and identify areas for improvement
• Produce comprehensive reports and actionable insights on customer trends, pain points and service metrics to support strategic decision-making
• Ensure full compliance with government regulations and internal SOPs

Qualifications and Requirements

• A minimum of a bachelor’s degree in business administration, communications, operations management or a related discipline
• A minimum of 5 years of experience in customer service operations, with a minimum of 2 years in a leadership role
• Experience in managing customer service teams at scale and in hybrid environments
• Proficient in customer support tools and platforms
• Strong analytical and problem-solving skills
• Experience in service industries such as retail or e-commerce is a plus

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you are passionate about leading high-performing service teams and driven to shape exceptional customer experiences at scale, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified