About the Role

If you’re someone who loves people, thrives in a fast-paced environment and takes pride in delivering exceptional service — we’d love to meet you.

At Mokara, we’re a high-performing, close-knit team that believes in putting families and children at the heart of everything we do. We’re looking for a Customer Experience Associate who is warm, confident and driven to be their best self every day. You’ll connect with families, guide parents through their child’s journey with us, and ensure every visit — from check-in to goodbye — reflects the care, professionalism and excellence that define Mokara.

This role blends customer care, communication and front-of-house coordination. It’s perfect for someone who finds joy in helping others, takes initiative, and wants to grow in a team that values high standards, continuous learning and genuine connection.

Key Responsibilities

Customer Experience

• Welcome parents and children with genuine warmth and attentiveness.

• Build trust with families through clear communication and active listening.

• Handle enquiries (walk-ins, phone, WhatsApp, email) with professionalism and care.

• Resolve level 1 concerns calmly and empathetically; escalate complex issues appropriately.

• Maintain a calm, friendly atmosphere even during busy periods.

• Gather and share feedback to enhance the family experience.

Programme & Enrolment

• Explain programmes, class levels and progression pathways confidently.

• Guide parents through enrolment, make-up requests and class changes.

• Coordinate with coaches to ensure smooth onboarding and placement.

• Lead family tours and share Mokara’s teaching philosophy with enthusiasm.

• Support sales conversations naturally through product knowledge and connection.

• Follow up with interested or waitlisted families.

Operations

• Manage check-in/check-out efficiently and ensure child safety.

• Keep reception areas tidy, welcoming and child-friendly.

• Update attendance, parent preferences and administrative records accurately.

• Support registration for camps, workshops and competitions.

• Uphold confidentiality, safety and data protection standards.

• Collaborate closely with coaches, Floor Coordinators and the Customer Experience Manager.

• Participate in service and product trainings.

About You

• Experience in customer service, education centres or hospitality preferred.
• Enjoys engaging with children and parents alike.
• Detail-oriented and comfortable using digital systems.
• Diploma/Degree in Hospitality, Business, Communications, Education or related fields. (preferred) 
• Warm, confident and genuine communicator.
• Calm, adaptable and reliable in a fast-paced environment.
• Team player with a positive attitude.
• Able to work shifts, weekends and selected public holidays.
• Able to converse in Mandarin in order to speak with mandarin customers
  

Hong Food Enterprise Pte Ltd is seeking a dedicated and customer-centric Customer Sales & Fulfilment Executive to join our team. You will be responsible for ensuring seamless order fulfilment and providing exceptional customer service to our valued clients.

Job Responsibilities:

·     Respond to customer enquiries and process orders accurately to ensure timely delivery of products

·     Resolve customer issues and complaints professionally and promptly to maintain satisfaction

·     Maintain detailed and organized records of customer interactions and order information for tracking and reporting

·     Collaborate with team members to identify and implement improvements in order fulfilment processes

·     Follow company policies and procedures consistently to deliver a reliable customer experience

·     Use computer systems and CRM tools effectively to manage customer data and order processing

·      Manage multiple tasks efficiently in a fast-paced, target-driven environment to meet service goals

Job Requirements:

·      At least 2 years of experience in a customer service or call-centre environment

·      Excellent communication and interpersonal skills, with a friendly and professional demeanour

·      Strong problem-solving and decision-making abilities to handle customer queries effectively

·      Proficiency in using computer systems and customer relationship management (CRM) tools

·      Ability to work in a fast-paced, target-driven environment and multitask efficiently

·      Commitment to providing a high level of customer satisfaction

Location: Singapore, Changi North Rise

Working Hours: 5 day work week (Monday to Friday)

Benefits:

• Lunch provided (Chinese Cuisine)
• 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
• Medical Benefits
• Leave benefits according to MOM guidelines
• Commission & incentives

Job Summary:

We are looking for a dedicated and customer-focused Customer Service & Sales Executive to join our team. You will be the point of contact for our customers, ensuring their needs are met with professionalism and efficiency. This role involves managing orders, resolving issues, and supporting sales efforts.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone and email
• Process and monitor incoming orders, ensuring timely follow-up and smooth fulfillment
• Handle order changes, cancellations, returns, and exchanges efficiently
• Address and resolve customer complaints with empathy and professionalism
• Provide basic technical support and troubleshoot product/service issues
• Upsell and promote relevant products and services to existing and potential customers
• Manage tenders and contracts (new and existing)
• Achieve performance targets set by Management
• Collaborate with internal teams to resolve service-related issues
• Support other sales-related and administrative tasks as assigned

Requirements:

• Minimum 1 year of experience in customer service or sales support
• Strong communication and interpersonal skills
• Proficient in Microsoft Office; experience with ERP systems for order processing is a plus
• Able to multitask and manage time effectively in a fast-paced environment
• Detail-oriented with strong organizational skills
• Positive attitude and ability to handle challenging situations diplomatically

The purpose of the job is to ensure smooth operations of all aspects of the department services which include both frontline and backend support functions.

You will assist the Manager to integrate the strategic plans of the organization, develop and implement policies, procedures and controls to ensure high level of service and operational efficiency. You will also be involved in various hospital-level projects and initiatives, specifically those which are service related.

MAIN DUTIES AND RESPONSIBILITIES

Operations

• Assist the Manager to supervise a team of ground operations staff

• Ensure smooth operation of direct admission, air evacuation, management of patient medical appointments and all patient liaison services

• Review existing work processes/workflows, and propose continuous improvement to the processes/workflows

• Develop and implement new operational workflows to support the department’s work

• Manage and co-ordinate appointments of VVIP/VIP with the respective internal stakeholders to ensure that the whole medical journey is seamless

• Host VVIP/VIP visitors and coordinate the visit with all the stakeholders involved to ensure the visit goes smoothly

• Perform frontline counter duties at times

• On rotation for 24/7 on-call duties

Team Development

• Provide On-Job Training(OJT) to new colleagues as assigned

• Coach and mentor ground team

• Develop and refine training materials and manuals

• Assist Assistant Manager/ Manager to organize roll-calls and briefing sessions

• Be an effective lead to promote collegiality and teamwork within the department and hospital

Service Quality

• Assist Assistant Manager/ Manager to attend to complaints

• Investigate complaints and incidents

• Analyze service issues and proactively develop effective solutions to solve operational and systemic problems

• Write written replies to complainants

• Conduct quality audits to ensure high service standards and adherence to procedures and guidelines

• Actively participate as a member or team lead in quality improvement projects at department/division/hospital level

Administrative and Support Functions

• Responsible for managing fixed assets and equipment of the department (phone, IT systems)

• Ensure equipment are working and liaise with the vendors or internal departments to resolve issues expeditiously to ensure minimal downtime

• Troubleshoot any technical problems encountered by the team

• Support in the collation of operational and management reports generate accurate statistics for management’s decision making

• Ensure all documents and data are properly stored, filed and disposed of in accordance to hospital’s data governance polices

General

• Participate in hospital-level projects and workgroups

• Organize meetings, write meeting minutes and follow-up on meeting action points at department/division/hospital level

• Participate in emergency planning exercise and render support in any hospital emergency or incidents when required

• Assist to carry out any other duties assigned

JOB REQUIREMENTS

• Bachelor's Degree in any discipline

• At least 2-3 years working experience in healthcare industry or any service-related industries, especially in frontline or customer-fronting roles

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Company Overview

Apex Tyres, established in 2015, is a trusted distributor of high-quality automotive and industrial products in Singapore. It specializes in alloy wheels retail and distribution, with plans to expand its presence in ASEAN markets like Malaysia and Thailand.

SINGAPOREAN OR PR ONLY

• Applications must be submitted via MyCareersFuture only; others will not be considered.

Job Summary

You will handle technical tyre services and customer interactions, supporting daily workshop operations with a proactive and physically fit approach.

Responsibilities

• Respond to online and walk-in customer enquiries by providing professional recommendations on tyres and sport rims
• Independently perform tyre installation, wheel balancing, and wheel alignment checks to ensure vehicle safety and performance
• Manage unloading and organisation of tyre and sport rim stock to maintain efficient inventory flow
• Conduct stock take and maintain accurate inventory records to support workshop operations
• Deliver quality workmanship to meet customer satisfaction standards
• Maintain workshop cleanliness and assist with general workshop duties to ensure a safe and orderly environment

Required competencies and certifications

• Minimum 3 years of relevant experience in tyre-related work
• Ability to independently change tyres and perform proper wheel balancing
• Physically fit and comfortable performing manual workshop tasks
• Possess a valid Class 3 driving licence
• SINGAPOREAN OR PR ONLY

Preferred competencies and qualifications

• Basic sales and customer service skills

Other Information

Benefits

• Stable, long-term position
• Friendly working environment
• Opportunity for professional growth
• Salary commensurate with experience

Customer Experience Specialist

• Handle and resolve all customer queries received via phone, email etc
• Follow up closely with internal parties for resolutions.
• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.
• All customer service request and any follow-up interaction is logged into CRM accurately and timely.
• Assist in processing and invoicing Local and Export spare part orders.

REQUIREMENTS

• Min 3 years of related customer services/Order Fulfilment experiences

Salary: Up to $3,500

Location: Walking distance from MRT

Interested candidates are welcome to email resume to jazmin@personnellink.com.sg and CC to career@personnellink.com.sg

Company Overview

Serial MultiVision (SMV) Pte. Ltd., the turn-key solution arm of publicly listed Serial System Limited in Singapore, delivers specialized solutions in healthcare and hospitality across the region, including Digital Signage, IPTV, Smart Room Automation, and Visitor Management Services.

Job Summary

Join Serial MultiVision as a Service Technician to support installation, testing, commissioning, and maintenance of electrical and security systems across regional projects.

Responsibilities

• Assist in installing, testing, commissioning, and troubleshooting CCTV systems, electrical wiring, cabling, and electronic circuits to ensure operational functionality
• Participate in implementing security projects by coordinating technical tasks and site activities
• Coordinate site activities to perform daily corrective and preventive maintenance, ensuring system reliability and safety
• Execute other assigned duties to support project and operational needs

Required competencies and certifications

• Possess Nitec or Higher Nitec certification in Electronic or Electrical Engineering
• Own and operate a motorbike for site travel

Preferred competencies and qualifications

• On-the-job training will be provided to develop required skills and knowledge

Company Overview / Employee Value Proposition

Infinergy Systems specialized in the research and development of Cloud-Web-Mobile-Apps-IoTs solutions and strives to provide the needed expertise and service along with the product delivery in the most cost effective mean. Our mission is to innovate and develop user-centric technologies to empower facility maintainers and management professionals with all the strategic and actionable business intelligence for achieving greater efficiency in a sustainable build environment.

Job Summary

Work as a member of the Technical Service Team, responsible in logistics & preparation, delivery, installation, test and commissioning of IoTs sensors, digital displays and related hardware.

Responsibilities

• Conduct onsite surveys to assess project requirements and prepare for hardware installation
• Configure and install IoTs devices including sensors, tablets, and digital displays according to project specifications
• Perform testing and commissioning of IoTs hardware to ensure proper functionality before delivery
• Provide onsite technical support and troubleshoot issues related to IoTs devices promptly and effectively
• Pre-test and prepare IoTs devices prior to delivery, ensuring all technical and hardware documentation is accurate and updated timely
• Respond to support tickets and collaborate with internal teams to resolve technical support requests efficiently
• Participate in continuous learning and training to stay updated with the latest advancements in IoTs technologies

Required competencies and certifications

• Hold a GCE 'N' or 'O' Level, NTEC, or professional training Diploma in a related discipline
• Possess a Class 2/3 driving license or have own transportation to support onsite visits

Preferred competencies and qualifications

• Demonstrate familiarity with Android and iOS operating systems to support device configuration and troubleshooting
• Show proficiency in Microsoft® Office applications to manage documentation and communication
• Exhibit strong attention to detail and a customer service attitude to ensure quality support and client satisfaction
• Display adaptability and willingness to learn new technologies and tools to keep pace with evolving IoTs solutions
• Fresh applicants with strong passion in smart technology are welcome to apply; training will be provided

Responsibilities

·       Deliver responsive customer care and product support across walk-in, phone, email, and social media channels to maintain a positive brand experience

·       Manage customer inquiries, complaints, and sales questions promptly to ensure customer satisfaction and retention

·       Serve as the primary contact for repairs and returns, coordinating with the repair team to resolve issues efficiently

·       Oversee content management and execute order fulfillment processes for the e-commerce website to ensure timely and accurate delivery

·       Design and produce product and marketing collaterals including brochures, flyers, videography, webpage content, packaging, translations, and point-of-sales materials to support brand visibility

·       Collaborate proactively with other departments to align customer service, marketing, and order fulfillment efforts with company objectives

·       Execute additional customer service, marketing, or order fulfillment tasks as assigned to support business needs

·       Any other duties as may be assigned

Requirements

·       Diploma in Business, Marketing, or a related field

·       Minimum 1 to 3 years of customer care or marketing experience in the consumer electronic products industry

How to Apply

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

Responsibilities

• Deliver a warm, genuine welcome to every guest and ensure exceptional dining experiences from arrival to farewell.
• Manage reservations, seating arrangements, and guest flow to optimize service efficiency and comfort.
• Recognize and anticipate the preferences of regular guests and VIPs, adding personal touches to enhance satisfaction and loyalty.
• Coordinate closely with service and kitchen teams to ensure smooth communication and timely service delivery.
• Handle guest inquiries, feedback, or special requests with professionalism, tact, and prompt resolution.
• Support restaurant events or special functions, ensuring all front-of-house standards reflect the restaurants premium brand image.

Requirements

• Prior experience in guest relations, hospitality, or fine-dining service preferred.
• Strong communication and interpersonal skills, with a passion for delivering exceptional hospitality.
• Well-groomed, attentive to detail, and able to work in a dynamic, service-oriented environment.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Seasonal & Factory Buy Support

• Coordinate seasonal and factory buy periods, ensuring timely preparation and communication with partners.
• Share all product line presentations and buying materials with partners ahead of seasonal buys to facilitate informed decision-making.
• Assist partners with queries related to the buying process and product offers.
• Distribute all factory line offers to partners and submit relevant information to the EU team.
• Collect and consolidate feedback on seasonal products from partners for future planning and improvements.
• Share training materials to ensure partners are fully informed and aligned with product and brand strategies.

Sales Order Management

• Upload sales orders (with Sales Team).
• Inform clients about shortages, changes, or delays.
• Track order arrivals at SG warehouse.
• Send stock arrival notices

Forecast, Documentation & Shipment Coordination

• Collaborate with the logistics team to prepare outbound forecasts, verify shortages,additions, and changes, and confirm received quantities with the warehouse.
• Manage documentation and approvals, including issuance of prebolla/Sessione, packing lists, Commercial Invoices (CIPL), DDTs, and invoices in coordination with relevant teams.
• Oversee finance and credit control by monitoring Accounts Receivable status for release approvals.
• Coordinate shipment handovers by confirming pickup dates with clients/forwarders, issuing invoices for cargo release, and verifying delivery note receipt from the warehouse.

Import & Export Operations

• Manage import and export processes for Asian partners, including applying for Form D and arranging outgoing distributions.

Reporting

• Prepare weekly, monthly, and ad-hoc business reports to track performance and operations.

Singapore Retail Order Fulfillment & Stock Management

• Manage retail order fulfilment to ensure timely delivery in accordance with instructions.
• Prepare weekly retail reports on new stock updates (pre-orders) for merchandisers.
• Distribute stocks to stores based on Visual Merchandising (VM) guidelines or specific storyline directives from Joy.
• Raise new orders and allocate open stock (old stock) to retail outlets as required.
• Facilitate stock transfers from wholesale to retail upon request.
• Ensure all stock distribution to retail stores is preceded by verification of the corresponding price list.
  
  Joy Yeow Zhi Qian
  (CEI Registration No: R2096261)
  Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Summary

Provide friendly, accurate front office service by greeting guests, managing check-in/check-out efficiently, assisting with enquiries, and maintaining cash accuracy to ensure a smooth guest experience.

Responsibilities

• Greet visitors and guests warmly to ensure smooth and timely check-in and check-out processes
• Deliver clear, accurate information about hotel room categories, rates, and services to support front office operations
• Respond proactively to guest enquiries and follow up promptly on guest requests to enhance their stay experience
• Manage and maintain an accurate cash float for front office transactions
• Perform any other ad-hoc duties as assigned to support hotel operations

Preferred competencies and qualifications

• Demonstrate passion for delivering excellent customer service
• Communicate fluently in English to interact effectively with guests and team members
• Work independently and collaborate well within a team environment
• Flexibly work on weekends, public holidays, day shifts, and night shifts as required

Job Description

• Industry/ Organization Type: Repair Of Domestic Electrical/ Electronic Appliances
• Position Title: Service Technician (Electrical & Electronics)
• Working Location: Joo Chiat Road
• Working Hours: 5.5 days (Monday-Friday, 8:30am – 6:30pm; Saturday, 8:30am – 12:0pm)
• Salary Package: Basic Salary + PB
• Duration: Permanent

Key Responsibilities

• Perform diagnostics, troubleshooting, and repair services for electrical and electronic home appliances as well as industrial equipment.
• Operate testing tools and instruments such as multimeters, clamp meters, and other electrical measuring devices.
• Provide customer service support, including the receiving and collection of appliances and equipment.
• Maintain a pleasant and professional demeanor when interacting with customers.
• Prepare service and goods receiving reports, communicate diagnostic results, and recommend appropriate next steps to customers.
• Manage stock inventory and ensure proper handling and care of all equipment and repaired items.
• Take initiative to accept new responsibilities and support new projects as assigned.
• Demonstrate a willingness to learn and continuously improve through hands-on experience.
• Undertake other ad‑hoc tasks as assigned.

APPLY NOW!!!

• Diploma or NITEC in Mechanical Engineering, Electrical Engineering, or a related discipline preferred.
• Strong interest and passion for hands-on repair work and troubleshooting.
• Possession of a valid Class 3 or Class 2 driving licence is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79864 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: Service Technician (Marine Electronics)
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + OT + Variable Bonus (Twice yearly)
• Duration: Permanent

Key Responsibilities

• Perform installation, repair, servicing, commissioning, and testing of equipment (including onboard vessels and on-site).
• Ensure work meets technical and safety standards.
• Prepare basic documentation and service reports.
• Arrange and use required tools and materials.
• Coordinate with customers on installation needs.
• Report issues or additional requirements to managers.
• Support basic technical and design tasks when needed.
• Identify and report product or service problems.
• Work with sales team to handle technical inquiries.
• Perform other duties as assigned by Superior.

APPLY NOW!!!

• ITE or Diploma in Electronics, Electrical, Mechatronics, or related field.
• 2–3 years of relevant experience.
• Experience in marine electronics or the offshore industry is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78639 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Bereavement Customer Service Executive

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Perform data entry tasks accurately and efficiently, ensuring proper record keeping and data management.

• Handle incoming calls and respond to basic customer enquiries in a professional manner.

• Record customer contact details and enquiries, and relay relevant information to the Sales Team for follow-up.

• Provide general administrative support, including document handling and office coordination.

• Assist with ad-hoc administrative duties as assigned to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Our client is a leading technology company which designs and manufactures appliances. They have set up their headquarters in Singapore to ramp up their expansion.

They are currently looking for Customer Service Executive to support their service centre by customers service.

Candidates should be open to flexible retail hours and be able to provide 1st level support to customers.

Would this be the next career for you?

• Providing introductory information, such as a product manual explanation, to prospective and new customers

• Handling customer complaints and troubleshooting issues with products or services

• Letting customers know about additional products or services that might benefit them

• Staying up to date on the latest products and services an organization provides

• Following up with customers to check that they’re still satisfied with their purchases or services received

If you are someone with the following, let’s chat!

• Interpersonal communication skills to ensure positive interactions with customers

• Able to adapt to a fast-changing environment, and open to shift work

• Minimum 2 years’ experience

• Teamwork skills to collaborate with representatives and coworkers in other departments

• Time management skills to respond to customer inquiries

Additional information:

• Located at City Hall and Changi

• Retail Hours

• Monthly incentive

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Dominick Noh Junhao | R1877368

Customer Service Executive

The Laundry Club is a trusted professional laundry and dry cleaning company with 28 years of experience in Singapore. With 9 conveniently located outlets and our own laundry factory, we take pride in delivering reliable, high-quality service to homes and businesses across the island.

At The Laundry Club, we believe in service excellence, teamwork, and making everyday life easier for our customers.

About the Role

We are looking for a committed and customer-focused Operations / Customer Service Executive to join our team. This role is ideal for someone who enjoys working in a dynamic service environment, is organised, responsive, and takes pride in delivering a positive customer experience.

You will play an important role in supporting daily operations, coordinating customer requests, and ensuring smooth communication between customers, outlets, and the operations team.

*Key Responsibilities*

-Support daily laundry operations to ensure customers’ needs and service requirements are met efficiently

-Check and price laundry orders accurately

-Handle customer enquiries, sales calls, and service requests in a professional manner

-Coordinate and schedule pick-up and delivery arrangements

-Assist in addressing customer feedback and resolving complaints promptly and courteously

-Prepare quotations, proposals, and RFP submissions for corporate clients

-Work closely with the Operations Manager and team to resolve operational matters and improve service standards

*Requirements*

-Pleasant personality with strong customer service skills

-Polite, responsible, and able to communicate well with customers and colleagues

-Comfortable using computers and mobile-based systems

-Able to communicate in English and Chinese

-Able to work evenings and/or weekends when required

-Singapore Citizens, Permanent Residents, and LTVP holders are welcome to apply

*How to Apply*

Please send your resume to roy.aluquin@laundryclub.sg

or WhatsApp 8388 4176.

RESPONSIBILITIES

· Prospect and promote products (Jewellery, Luxury Watches etc.) and our services to walk-in customers

· Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

· Ensure merchandise and displays are consistently well presented

· Perform daily inventory counts

· Contribute to team effort by accomplishing related result as needed

· Responsible for accurately assessing and valuing pawned jewellery items

REQUIREMENTS

· Service-oriented with strong interpersonal skills

· Good spoken English and another language to speak to clients from multilingual environment

· Dynamic, energetic, positive and driven to exceed targets

· Preferably with sales or customer service experience from retail industry

· Able to start work within short notice will be an advantage

COMPETENCIES:

· Strong interpersonal skill

· Strong communication skill

· Strong organisational skill

· Teamwork

· Reliability

· Integrity

· Action/result orientated

• Position: Customer Service Assistant (Reception)

• Location: Promenade

• Working hours: Monday to Friday (8.45am - 6pm)

• Salary (commensurate with experience): Up to $3,200 + Performance Bonus + Staff Benefits

• Duration: Permanent

• Industry: Coworking Space

Main Responsibilities:

• Answer phone calls, greet clients in a professional manner

• Taking messages for clients as they require, straight onto their phones, via voicemail or written

• Filing, general administrative matters, take charge of receptionist matters

• Ensuring that all billing are filled out immediately and accurately in your time sheet and all cleaning or handyman issues are written into the appropriate books

• Handle complaints and compliments

• Any other ad-hoc duties required

Requirements:

• At least O Level certificate

• At least 1 year of relevant experience in customer service

Email to: abby.pang@searchpersonnel.com.sg for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Seasonal & Factory Buy Support

• Coordinate seasonal and factory buy periods, ensuring timely preparation and communication with partners.
• Share all product line presentations and buying materials with partners ahead of seasonal buys to facilitate informed decision-making.
• Assist partners with queries related to the buying process and product offers.
• Distribute all factory line offers to partners and submit relevant information to the EU team.
• Collect and consolidate feedback on seasonal products from partners for future planning and improvements.
• Share training materials to ensure partners are fully informed and aligned with product and brand strategies.

Sales Order Management

• Upload sales orders (with Sales Team).
• Inform clients about shortages, changes, or delays.
• Track order arrivals at SG warehouse.
• Send stock arrival notices

Forecast, Documentation & Shipment Coordination

• Collaborate with the logistics team to prepare outbound forecasts, verify shortages,additions, and changes, and confirm received quantities with the warehouse.
• Manage documentation and approvals, including issuance of prebolla/Sessione, packing lists, Commercial Invoices (CIPL), DDTs, and invoices in coordination with relevant teams.
• Oversee finance and credit control by monitoring Accounts Receivable status for release approvals.
• Coordinate shipment handovers by confirming pickup dates with clients/forwarders, issuing invoices for cargo release, and verifying delivery note receipt from the warehouse.

Import & Export Operations

• Manage import and export processes for Asian partners, including applying for Form D and arranging outgoing distributions.

Reporting

• Prepare weekly, monthly, and ad-hoc business reports to track performance and operations.

Singapore Retail Order Fulfillment & Stock Management

• Manage retail order fulfilment to ensure timely delivery in accordance with instructions.
• Prepare weekly retail reports on new stock updates (pre-orders) for merchandisers.
• Distribute stocks to stores based on Visual Merchandising (VM) guidelines or specific storyline directives from Joy.
• Raise new orders and allocate open stock (old stock) to retail outlets as required.
• Facilitate stock transfers from wholesale to retail upon request.
• Ensure all stock distribution to retail stores is preceded by verification of the corresponding price list.
  
  Joy Yeow Zhi Qian
  (CEI Registration No: R2096261)
  Recruit Express Pte Ltd (EA Licence No: 99C4599)

Location:
Singapore

Managed by:
Harold Consultancy

About our Client

Our client is a world-class supply chain solutions provider, serving large and medium-sized national and multinational companies across the globe. As an industry leader, they offer complete supply chain design and implementation in contract logistics and freight management—either as standalone services or in combination.

About the role

Our client is seeking an experienced Airfreight Customer Service Executive to join their dynamic team. In this role, you will be responsible for managing end-to-end air shipment processes, serving as a key liaison between internal stakeholders, customers, overseas agents, and vendors.

Key Responsibilities

• Answer all incoming calls promptly and courteously.

• Respond to customer enquiries in a timely manner.

• Apply basic knowledge of cargo commodities in accordance with IATA rules and regulations.

• Handle all air export shipment coordination with multiple internal and external stakeholders regarding shipment requirements.

• Coordinate flight bookings with the procurement team.

• Review AWB/HAWB and other necessary shipping documents; inform customers and overseas agents of any discrepancies or non-compliance.

• Ensure all data is updated accurately in the system.

• Liaise with overseas agents on requirements and rates.

• Obtain rate approval from customers prior to shipment departure.

• Provide flight details and freight status updates to customers promptly.

• Ensure compliance with AED requirements and job file closure within KPI timelines.

• Monitor shipment uplift and transit to ensure timely arrival/delivery to consignees; update shippers and destination stations on any delays.

• Maintain a good understanding of customer SOPs and shipment handling requirements, ensuring compliance prior to shipping to achieve customer satisfaction.

• Monitor progress to meet month-end targets, annual objectives, and KPIs.

• Support colleagues in shipment execution when required.

• Provide airfreight quotations upon request.

• Handle supplier invoice disputes.

• Escalate issues or concerns requiring broader attention or resolution in a timely manner.

• Perform other ad-hoc tasks as assigned by the Supervisor/Manager.

QHSE Responsibilities:

• Participate in setting up and following up on internal standard procedures to enhance productivity and transparency.

• Maintain acceptable health, safety, and environmental risk levels within your area of responsibility.

• Ensure compliance with applicable legal requirements.

Requirements:

• Minimum GCE ‘O’ Levels.

• 1–2 years of customer service experience; experience in airfreight forwarding is an advantage.

• Willing to work overtime when required.

• Good written and spoken English.

• Excellent communication and interpersonal skills.

To Apply (via Harold Consultancy)

For a confidential discussion, please submit your detailed CV to Dennis Wee at hello@haroldconsultancy.com.

Location:
Singapore

Managed by:
Harold Consultancy

About our Client

Our client is a world-class supply chain solutions provider, serving large and medium-sized national and multinational companies across the globe. As an industry leader, they offer complete supply chain design and implementation in contract logistics and freight management—either as standalone services or in combination.

About the role

Our client is seeking an experienced Senior Airfreight Customer Service Executive to join their dynamic team. In this role, you will be responsible for managing end-to-end air shipment processes, serving as a key liaison between internal stakeholders, customers, overseas agents, and vendors.

Key Responsibilities

1. Customer Service & Communication

• Answer all incoming calls promptly and politely.

• Respond to customer enquiries promptly.

• Provide flight details and freight status updates to customers in a timely manner.

• Possess pleasant personality and be a good team player.

2. Operational & Documentation

• Handle all air shipment interfaces with multiple stakeholders (internal and external customers/vendors) on shipment requirements.

• Book flights with the procurement team.

• Check AWB/HAWB and all other necessary shipping documents; provide feedback to customers and overseas agents on any discrepancy or non-compliance.

• Ensure all data is updated correctly in the system.

• Liaise with overseas agents on various requirements and rates.

• Obtain rate approval from customer before shipment execution.

• Monitor shipment uplift and transit to ensure timely arrival/delivery to consignee; update shippers and destination stations on any shipment delays.

• Ensure AED compliance and job file closure within KPI.

• Resolve discrepancies through team effort by working with teammates on resolution.

• Support others on shipment execution when necessary.

3. Compliance & Subject Matter Expertise

• Apply substantial knowledge of cargo commodities as per IATA rules and regulations.

• Demonstrate good understanding of customer SOPs and shipment handling requirements, ensuring compliance prior to shipping to achieve customer satisfaction.

• Dangerous Goods Regulations (DGR) trained will be an advantage.

4. Commercial & Administrative

• Provide airfreight quotations upon request.

• Monitor progress to achieve month-end targets, annual objectives, and KPIs.

• Take charge of supplier invoice disputes.

• Timely escalation of issues/concerns that require broader attention and resolution.

• Take on all other ad-hoc tasks delegated by Supervisor/Manager.

5. QHSE Responsibilities

• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency.

• Maintain acceptable Health, Safety and Environmental risk levels in your area of responsibility.

• Ensure compliance with applicable legal requirements.
  

Requirements

• Diploma / Degree preferred.

• Minimum 5 years of experience in freight forwarding.

• Proficient in MS Office and ability to work independently.

• Possess excellent communication, interpersonal, and problem-solving skills.

• Pleasant personality and a good team player.

• Dangerous Goods Regulations (DGR) trained will be an advantage.
  

  
  To Apply (via Harold Consultancy)

  For a confidential discussion, please submit your detailed CV to Dennis Wee at hello@haroldconsultancy.com.

About Us:

TSMP Law Corporation is a top boutique law firm specialising in complex litigation and cutting-edge transactions. We are known for embracing innovation and delivering exceptional legal services with a client-first ethos.

The Role:

We are seeking a Customer Relations and FrontDesk Executive! If you think front-desk roles are just about answering phones and smiling at visitors, think again!
We’re a cutting-edge, fast-moving and high-stakes law firm and we don’t do “ordinary”! So, we are looking for someone who can match our energy. If you’re ready to elevate the standard and not just meet it, send us your CV and a short note telling us what makes you unforgettable.

Key Responsibilities:

• Be the face and voice of the firm—polished, professional, and unmistakably confident.
• Deliver platinum-level client experience from first contact to final handshake.
• Manage front-desk operations with precision, personality, and purpose.
• Support the team with administrative coordination (from prepping meeting rooms to managing the firm’s library resources to liaison for firm events)

Requirements:

• Professional demeanour and can command a room the second you say “Good morning.”
• Excellent customer service skills - can juggle clients, calls, calendars, and curveballs without dropping your cool.
• Proactive personality and thrives in an environment where urgency isn’t a request—it’s the default.
• Positive work ethics, mature and confident.
• Proficient in Outlook, MS Word, Excel and PowerPoint.

Why Join Us?

• Be a pivotal part of a progressive, visionary law firm that’s redefining legal practice.
• Lead with autonomy in a collaborative and non-hierarchical environment.
• Work alongside smart, driven professionals who are passionate about excellence.
• Competitive salary, benefits, and opportunities for growth.

TSMP Law Corporation
HR Department
6 Battery Road, Level 5, Singapore 049909

Email: hr@tsmplaw.com

Website: www.tsmplaw.com

All applications will be treated with full confidentiality. (Only shortlistedcandidates will be notified.)