Total 2,870 Customer Service / Call Centre job vacancies

Main responsibilities:

• To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously.

• To register patients either for appointment or walk-in treatment.

• Upon completion of treatment, to discharge patients by dispensing medication, collection of accurate payments and scheduling for the next appointments.

• To collect payment accurately in any mode of payment (cash, NETS, credit card etc.)

• To key in every treatment charges and sales of dental products in clinic management software.

• To issue medical receipts and medical certificates.

• To file patients’ treatment cards correctly.

• To maintain the cleanliness and neatness of the clinic at all times.

• Support basic clinical tasks during peak hours or when assigned.

Requirements

• All applicants are welcome to apply, prior experience in dental or healthcare front desk/ reception role will be an advantage.

• Computer literate.

• Team player with good communication and interpersonal skills.

• Good command of spoken and written English; bilingualism is an advantage (e.g., English and Mandarin/Malay/Tamil) to liaise with patients of diverse backgrounds.

• On-the-job training will be provided to candidates with no prior experience.

Working Arrangement : 5 days work week inclusive of weekends

Staff Benefits:

• Annual Leave, Birthday Leave , Family Care Leave

• AWS , Performance Bonus and monthly Incentives

• Benefits for medical, dental care, personal development, education support and more

About Us

Innovate. Create. Elevate.

At Vertis, we believe innovation starts with people. We design and deliver exceptional digital solutions that elevate our clients’ brands and the experiences they create for their customers. Through technology-driven creativity, we enable meaningful business transformation. Our team is made up of capable, confident, and motivated individuals who collaborate, challenge ideas, and grow together.

About the job

Our clients are primarily elderly users who rely on our digital health platform for their day-to-day needs. We are looking for a warm, patient, and experienced Customer Service Officer (Technical Support) who understands the needs of senior users and can communicate with them comfortably including in Mandarin and local Singapore dialects (Hokkien, Cantonese, Teochew, etc.). This is apart-time, on-site role ideal for retired healthcare professionals (e.g. nurses, allied health workers) or individuals with experience in eldercare, healthcare administration, or patient-facing roles who are comfortable with digital tools and enjoy helping people.

 Key Responsibilities

• Serve as the first and primary point of contact for elderly users via phone, email, ticketing systems, and other designated support channels.
• Communicate patiently and clearly with senior users, including in Mandarin and local dialects, to guide them through platform features and resolve queries.
• Assist users with account access and login issues, platform navigation, appointment or transaction-related enquiries, and general service queries.
• Provide first-level technical support and basic troubleshooting for platform-related issues, adapted to a non-technical audience.
• Accurately identify user issues, distinguish between user errors and system issues, and provide clear, step-by-step guidance with empathy.
• Reproduce reported issues where possible and collect relevant details such as logs, screenshots, or error messages.
• Escalate unresolved or complex issues to internal technical, product, or operations teams with proper documentation.
• Log all support cases accurately in the ticketing system, ensuring correct categorisation, prioritisation, and follow-up.
• Track and follow up on outstanding cases to ensure timely resolution and clear communication with users.
• Maintain clear and detailed records of user interactions, actions taken, and outcomes.
• Support the maintenance and updating of FAQs, user guides, SOPs, and internal troubleshooting documentation.
• Liaise with internal stakeholders including engineering, product, operations, and vendors to resolve user issues.
• Support internal testing or User Acceptance Testing (UAT) activities when required
• Provide feedback on recurring issues, usability concerns, and suggestions for improving the experience for elderly users.
• Ensure adherence to service level targets, data protection requirements, and established SOPs
• Maintain professionalism, empathy, and composure at all times, especially when handling vulnerable or distressed users

Requirement and Qualification

• Singapore Citizen or Permanent Resident
• Certificate, Diploma or Degree in Nursing, Healthcare, Information Technology, Business, Communications, or a related field or equivalent professional experience
• Retired healthcare professionals (e.g. nurses, allied health workers) or individuals with hands-on eldercare or patient-facing experience are strongly encouraged to apply
• Proficient in English; ability to communicate in Mandarin, Malay, Tamil and/or local Singapore dialects (Hokkien, Cantonese, Teochew, or others) is an advantage, as our clients are elderly Singaporeans from diverse communities.
• Patient, empathetic, and experienced in working with elderly or less tech-savvy individuals
• Strong verbal and written communication skills in English
• Logical and structured approach to problem-solving
• Comfortable working with digital systems, dashboards, and admin tools
• Customer-focused with a positive and proactive mindset

Added Advantage

• Prior experience as a nurse, medical social worker, healthcare navigator, or allied health professional
• Familiarity with health or eldercare platforms, patient management systems, or tele health tools
• Exposure to ticketing systems such as Zendesk, Freshdesk, Jira, or similar tools
• Experience handling sensitive user interactions with professionalism and discretion
• Ability to conduct follow-up calls or check-ins with elderly users in their preferred language
• Basic understanding of web or mobile applications

Working Arrangement

• Part-time, on-site role based in Singapore
• Minimum 4 hours per day, Monday to Friday
• Flexible working hours between 10:00am and 5:00pm, subject to operational requirements
  

Our Hiring Process

After submitting your application, our Talent Acquisition team will review your profile. If your skills and experience align with the role, we’ll get in touch to discuss the next steps. Please be cautious of recruitment fraud - only engage with communications from our official team using email addresses that end with @vertis.digital.

Vertis is proud to be an Equal Opportunity Employer. We believe that diversity of thought, background, and experience drives innovation and success. That’s why we’re committed to building and nurturing a team that reflects a wide range of perspectives, abilities, identities, and experiences. At Vertis, every voice matters, and together, we achieve more. We appreciate all applications; however, only shortlisted candidates will be contacted. Thank you for your interest.

The use of artificial intelligence tools, including language models such a s ChatGPT, during the interview process is strictly prohibited and will result in the disqualification of your application.

Singapore Citizens are welcomed to apply.

Designation : Customer Service Support

Working Hours : Monday to Friday: 8:00 AM – 5:30 PM (OT Available on Saturdays)
Location : Raffles

Job Description:
Support the Lead Solemniser (LS) with queue management and administrative duties to ensure the smooth conduct of ceremonies.

Assist couples and guests during solemnisation appointments, including registration, witness updates, and reprinting of ceremonial certificates via self-service kiosks.

Guide and direct guests after their solemnisation to maintain an orderly waiting area and smooth visitor flow.

Monitor self-service kiosks and provide basic technical assistance when required.

Handle simple customer enquiries, verify supporting documents for completeness and accuracy, and escalate complex cases to the appropriate channels.

Assist counter staff with document verification processes, including assessing couples' language proficiency based on provided guidelines.

Perform general administrative duties such as setting up and closing solemnisation rooms and kiosks, preparing simple reports, and supporting daily operations.

Carry out other related administrative tasks as assigned.

Bereavement Service Crew

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $3500 + Allowance + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Service Setup & Teardown – Assist with preparing and dismantling funeral arrangements to ensure smooth service flow.

• Facility Care – Maintain cleanliness, organization, and proper handling of equipment and premises.

• General Upkeep – Perform routine maintenance tasks to support the funeral home’s daily operations.

• Operational Support – Provide assistance during funeral services and contribute to service‑related activities as needed.

• Ad‑hoc Duties – Carry out additional responsibilities assigned by supervisors to ensure seamless operations.

Requirements

• No experience required, training will be provided
• Possess a valid Singapore Class 3/3A license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

Email resume to harrychen@recruitlync.com or WhatsApp +65 88583584 (Texting only No calling, thanks!) Good Luck!

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Job Summary

You will manage retail and corporate car rentals, support replacement car activations for insured customers, and ensure smooth rental processing. You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use.

Job Description

• Secure retail and corporate rentals.
• Activating replacement cars for AIG insured and following up on the due date for returning.
• Provide timely, consistent and accurate information to external customers.
• Ensure accurate processing of rental workflow through Fleetnetics.
• Furnish accurate driver particulars to respective authority for summons.
• Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
• Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
• Handle cash and credit transactions accurately and securely.
• Work with operations to maximize fleet utilization.
• Establish and maintain professional and effective communication with external customers.
• Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
• Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.

Preferred competencies and qualifications

• Valid class 3/3A driving licence to support vehicle handling and replacement car activations
• Good command of English and Mandarin to communicate effectively with Mandarin-speaking associates
• Proficient in MS Office to support administrative and reporting tasks
• Strong communication and problem-solving skills demonstrated through customer interactions and issue resolution
• Meticulous, presentable, patient, and customer service oriented to deliver a positive customer experience
• Ability to start work on short notice and work a 5.5-day work week

Job Description

Successful candidate will be supporting the sales team with rates and shipment bookings.

Job Scope

• Attending to client enquires and needs.
• Collaborating with team members in providing appropriate freight solutions.
Following through, executing and reviewing freight jobs.
• Maintaining strong relations between industry players and stakeholders.
• Refining and the process along the way, working towards a win-win solution for both clients and company. 


Requirements:

Minimum GCE ‘O’ Level

Good working knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook)

Good communication and interpersonal skills

Service orientated with good initiative

Able to commit for overtime when required

Experience not required as On Job Training will be provided

Benefits:

· Working Hours:

Monday to Friday: 10.00am to 6.00pm

Sat.: 9.00am to 1.00pm (Alternate Sat, Work from Home)

· Attractive Remuneration Package (Basic, Performance Bonuses)

· Career Advancement

· Training Opportunities

· Medical and Insurance Coverage

1. Handle customer enquiries, receive and process orders, ensuring accuracy in order entry and fulfillment.

2. Check availability of raw materials, initiate procurement of required raw materials as appropriate.

3. Monitor order status and keep customers informed of any changes to delivery schedules; address and resolve customers' complaints promptly.

4. Coordinate with the production and logistics teams to ensure timely deliveries.

5. Prepare regular reports on customer service activities and ensure that customers are invoiced after all the documentations, e.g. delivery orders, are completed

The Customer Service Executive is responsible and accountable for (but not limited to) the following:-

* Handling of all customers' (master/manager/owner or third party) invoicing process.

* Maintain system integrity regarding supply orders

* Financial responsibilities - Review and resolve customer/supplier invoice discrepancies

* Exercise responsibility for accurate and timely performance of all activities

* Assist in managing weekly order status reporting

* Provide administrative support for the Manager and Team Leader

* Fresh Graduates are welcome to apply

* Working Hours: Tue - Sat 9 AM - 6 PM

Requirements:

• Good spoken and written English
• Excellent MS Office skills (Excel)
• Able to work under constant deadline pressure
• Team player with good interpersonal skills

Job Overview:

The Team Leader will supervise a team of Customer Service Officers (CSOs) within the Contact Center. This role involves managing daily operations, ensuring service levels are met, and supporting the development of the team. In addition to standard contact center leadership duties, the Team Leader will handle administrative responsibilities and ad hoc tasks as assigned by the CCM.

Key Responsibilities:

Team Management & Operations

Supervise daily operations and monitor CSO performance to ensure service levels and KPIs are achieved.

Provide coaching, feedback, and support through regular performance reviews.

Manage customer complaints and resolve team-level escalations.

Reporting & Performance Monitoring

Track and manage team performance reports.

Identify trends and recommend process improvements.

Administrative & Ad Hoc Tasks

Assist with administrative duties and internal/external communications.

Support audits, compliance activities, and any ad hoc projects or tasks assigned by the CCM.

Requirements:

Minimum 2 years’ experience as a Team Leader in a contact center environment.

Diploma in any discipline.

Strong leadership and communication skills.

Proficient in Microsoft Office.

Ability to work on weekends or public holidays.

Able to speak in Mandarin to manage escalated Chinese-speaking calls effectively.

Experience in government or banking contact centers, with strong adherence to governance, compliance, and process discipline.

Demonstrates a communication and service style aligned with client expectations for escalation handling and stakeholder confidence.

Service Delivery Manager (IT Projects & Solutions)

Job Overview

We are representing a client seeking a Service Delivery Manager to lead and manage end-to-end delivery of commercial IT projects, from presales engagement through implementation and transition to support.

This role requires a well-rounded individual with experience across presales, project management, and service delivery, capable of coordinating cross-functional teams spanning infrastructure, applications, and cybersecurity domains. The successful candidate will play a key role in ensuring solutions are well-defined, effectively delivered, and aligned with customer and business expectations.

Key Responsibilities

Presales & Solutioning

• Participate in presales activities including customer discussions, requirement gathering, and solution workshops.
• Translate business and technical requirements into practical solution proposals, scope of work, and implementation approaches.
• Support development of project estimates, timelines, resource planning, and delivery assumptions.
• Act as a key liaison between sales, technical teams, and customers during opportunity qualification and proposal stages.

Project Delivery & Management

• Lead end-to-end project delivery for awarded IT projects, ensuring alignment to scope, timelines, and quality expectations.
• Develop and manage project plans, including milestones, deliverables, dependencies, risks, and resource allocation.
• Track progress, manage risks/issues, and provide regular status updates to stakeholders.
• Coordinate testing, UAT, cutover planning, deployment, and post-go-live (hypercare) support.

Service Delivery & Transition

• Ensure smooth transition from implementation to support, including handover documentation, support scope definition, and escalation procedures.
• Coordinate with internal support teams and external vendors to ensure service readiness and continuity.
• Maintain delivery governance through proper documentation, reporting, and closure processes.

Vendor & Stakeholder Management

• Manage third-party vendors, implementation partners, and service providers to ensure timely and quality delivery.
• Monitor vendor performance, resource utilisation, and adherence to project commitments.
• Engage stakeholders across business, IT, and customer environments to ensure clear communication and alignment.

Technical & Cross-Domain Coordination

• Work across infrastructure, applications, cybersecurity, and cloud environments to support solution delivery.
• Coordinate technical teams for system implementation, integration, network setup, security controls, and managed services.
• Ensure all technical dependencies, assumptions, and risks are clearly identified and managed.

Governance & Continuous Improvement

• Maintain project documentation including proposals, SOWs, project plans, RAID logs, status reports, and closure records.
• Ensure compliance with delivery standards, governance processes, and quality expectations.
• Drive continuous improvement in delivery practices, proposal quality, and operational readiness.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering, Cybersecurity, Business Information Systems, or related field.
• Minimum 3–5 years of relevant experience in IT project delivery, service delivery, or presales support roles.
• Proven experience managing IT projects involving infrastructure, enterprise applications, cloud, networks, or cybersecurity solutions.
• Good understanding of presales lifecycle, including proposal development, scope definition, and costing inputs.
• Experience managing third-party vendors and implementation partners.
• Familiarity with project management practices (planning, risk management, issue tracking, stakeholder reporting).
• Strong communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.
• Ability to manage multiple projects and priorities in a structured and organised manner.

Preferred / Advantageous Skills

• Exposure to cloud platforms, enterprise systems, or cybersecurity solutions.
• Experience in system integration or multi-domain project coordination.
• Familiarity with tools and documentation such as SOWs, project plans, RAID logs, and service transition frameworks.
• Certifications in Project Management (e.g. PMP, PRINCE2), IT Service Management (e.g. ITIL), Cloud, or Cybersecurity.

Key Competencies

• Project and service delivery management
• Presales and solutioning capability
• Stakeholder and vendor management
• Risk management and problem-solving
• Communication and presentation skills
• Cross-functional coordination

Additional Information

• This role offers exposure to end-to-end IT project lifecycle, from presales through delivery and service transition.
• Suitable for candidates looking to grow into senior delivery, program management, or solution leadership roles.
• Candidates with balanced experience across commercial, technical, and delivery aspects will be highly preferred.

WOLA RECRUITMENTPTE. LTD. (23C1703)

EA Personnel No:R21100547 ; EA Personnel Name:KIT WEE LEX

Job Description

• Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support)
• Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up
• Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary
• Contribute and maintain a knowledge base of frequently asked questions and solutions.
• Vendor coordination for customer onsite support when necessary
• Adhere to data center routine and security procedures
• Working in a rotating shift schedule to ensure 24x7 coverage

Requirement

• Customer service orientation and interpersonal skills
• Excellent verbal and written communication skills
• Knowledge of IT infrastructure and networking concepts
• Good technical aptitude and problem-solving skill
• Ability to work independently and as part of a team

Added Advantage

• ITIL 4 certification
• CCNA certification
• Experience with Cyber Security
• Experience with service desk ticketing systems or monitoring tools.
• Experience with cloud technologies
• Knowledge of Japanese language to communicate & support business operations in the Japan market.

Role Overview

The Service Delivery Manager is responsible for ensuring the high-quality delivery of IT services to clients and internal stakeholders. This role focuses on service performance, client satisfaction, continuous improvement, and adherence to Service Level Agreements (SLAs).

Key Responsibilities

Service Delivery & Operations

Oversee end-to-end service delivery to ensure quality and consistency

Monitor and manage service performance against SLAs, KPIs, and OLAs

Ensure timely resolution of incidents, service requests, and escalations

Coordinate with technical teams to resolve complex issues

Stakeholder Management

Act as the primary point of contact for clients and customers

Build and maintain strong stakeholder relationships

Conduct regular service review meetings

Manage expectations and ensure customer satisfaction

Incident & Problem Management

Lead major incident management and communications

Drive root cause analysis (RCA) and implement preventive actions

Reduce recurring issues through continuous improvement initiatives

Team & Vendor Management

Manage and guide internal and external service delivery teams

Collaborate with vendors and partners to meet service standards

Support capacity planning and team performance management

Process Improvement & Governance

Drive ITIL best practices across Incident, Problem, Change, and Service Request Management

Identify opportunities for service improvement and cost optimization

Ensure compliance with organizational policies and standards

Reporting & Metrics

Prepare service reports, dashboards, and performance metrics

Analyze trends and recommend corrective and preventive actions

Track customer satisfaction (CSAT) and overall service quality

Skills & Experience

Strong understanding of the ITIL framework

Excellent communication and stakeholder management skills

Proven problem-solving and analytical abilities

Experience with service management tools (e.g., ServiceNow, Remedy, Jira)

Ability to manage multiple priorities and escalations

Leadership and people management capabilities

Qualifications & Experience

Bachelor’s degree in IT, Computer Science, Business, or a related field

ITIL certification (preferred or required)

PMP or PRINCE2 certification (optional but advantageous)

7–12 years of experience in IT service delivery or operations

Strong background in client-facing service management roles

Key Performance Indicators

SLA compliance

Customer satisfaction (CSAT/NPS)

Incident resolution time

Service availability and uptime

Reduction in repeat incidents

Job Description:

1.          Executes routine and non-routine tests, troubleshooting, repair, and quality verification on Agilent instruments/parts with limited technical support in an ambiguous environment.

2.          Able to use tools and equipment to disassemble small parts and demonstrates high level of manual dexterity.

3.          Interprets complex test results requiring an in-depth technical background with limited documentation.

4.          Provides feedback on defects and/or quality of test to Lead engineer and communicates technical problems and resolutions at different levels of the organization.

5.          Documents diagnostic efforts, repair, and labor for tracking of cost and information.

6.          Reads, understands and rigorously follows Quality System processes, including interpreting test results, reading graphs, and validating instrument test results. Adheres to safety, cleanliness, and ESD requirements.

7.          Adjusts effectively to change and remains open to new ideas and job assignments.

Qualifications:

1.          Bachelor's Degree in Chemical or mechanical engineering

2.          Basic knowledge on Agilent LC products

3.          Excellent Communication skills

About Us:

We are seeking a polished, attentive, and hardworking Service Crew & Culinary Assistant to join the small, high-performing team at Sushi Masa by Ki-Setsu. This role is essential in delivering an exceptional omakase experience to our guests. You will support Chef Masa in ingredient preparation and light cooking, while also performing refined, attentive service during dinner. As part of our intimate 8-seat counter, you will play a key role in ensuring each guest enjoys a seamless and memorable dining experience. This position operates on a 6‑day work week.

Key Responsibilities:
Guest Service & Front-of-House Duties

• Provide warm, professional, and attentive service throughout the dinner seating.
• Maintain immaculate cleanliness and organisation at the counter and dining area before, during, and after service.
• Coordinate closely with the Chef Masa to ensure smooth pacingand flow of the omakase menu.
• Support guest needs promptly and discreetly, maintaining the high standards of our refined dining environment.
• Sending of reservation confirmation to guests via Whatsapp and attending to Whatsapp inquiries

Culinary Preparation & Light Cooking

• Assist with preliminary preparation of seasonal ingredients, including washing, cleaning, cutting, and portioning under the guidance of the Chef Masa.
• Support light cooking tasks such as grilling, plating, and assembling dishes as instructed.
• Assist in setup and breakdown of the kitchen and service areas each day.

Hygiene, Cleaning & Maintenance

• Uphold strict hygiene, cleanliness, and organisation across all kitchen, service, and storage areas.
• Perform daily and weekly cleaning duties, including wiping surfaces, washing utensils, clearing bins, and maintaining equipment.
• Clean, sanitise, and restock dishware and tools to ensure uninterrupted service.
• Perform weekly stock take of inventory items.

Requirements

• Prior experience in service, kitchen support, or food preparation is preferred; fine dining or Japanese cuisine experience is a significant advantage.
• Strong commitment to cleanliness, organisation, and adisciplined work ethic.
• Ability to work efficiently in a high-pressure and intimate omakase setting.
• Must be reliable, punctual, and able to follow instructions closely.
• Comfortable interacting with guests and delivering a refined level of service.
• Able to stand for long hours and carry moderately heavy items when needed.
• 6‑day work week commitment is required.

Assistant Bereavement Service Manager

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $4500 + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Daily Operations Leadership – Conduct morning briefings, coordinate with Team Leaders, and ensure seamless execution of funeral service activities.

• Scheduling & Reporting – Manage service schedules, prepare monthly rosters, and provide budget updates to Finance.

• Service Quality Management – Monitor performance, address client concerns, and ensure services meet required rituals, customs, and company standards.

• Process Optimization – Review SOPs, templates, and workflows with Team Leaders to improve efficiency and documentation.

• HR & Staff Welfare – Support leave approvals, overtime, recruitment, and initiatives to maintain staff morale and well‑being.

• Policy & Compliance Oversight – Ensure adherence to company policies, oversee compensation matters, and handle additional operational duties.

Requirements

• At least 2-4 years of management experience
• Possess a valid Singapore Class 3 driving license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Assistant Bereavement Service Director

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $3500 + Commissions + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Client Enquiry Management – Handle hotline calls, respond promptly to enquiries, and ensure timely follow‑up on service requests.

• Funeral Arrangement Coordination – Organize service arrangements with professionalism, accuracy, and sensitivity to client needs.

• Client Engagement – Conduct consultations in‑office, on‑site, or virtually to discuss service requirements.

• Transfer Assistance – Support the transfer of the deceased to funeral homes in line with established procedures.

• Cross‑Team Collaboration – Work closely with Operations and Finance teams to ensure smooth service delivery and proper documentation.

• Administrative Support – Perform general administrative tasks and ad‑hoc duties to assist departmental operations.

Requirement

• Have sales experience in the same or bank/insurance industry is an added advantage
• Possess a valid Singapore Class 3 driving license is and added advantage
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Position: Service Technician
Salary: up to $2400+AWS+VB
Working Day: 5 Days
Working Location: Joon Koon

Job Responsibilities:

• Support service operations for power transmission products and equipment include overhaul, repair, installation, inspection, testing, and commissioning.
• Follow service and quality standards when performing disassembly, cleaning, assembling, functional testing, and troubleshooting tasks.
• Identify problems with products and equipment, evaluate the underlying reasons, and provide workable fixes and remedies.
• Ensure dependable functioning, replace, adjust, and restore damaged or defective parts.
• To confirm that components are within the necessary specifications and tolerances, use measuring devices, precision tools, and inspection equipment.
• Make sure operational preparedness, perform routine maintenance and preventative maintenance on workshop tools, machinery, and equipment.
• Use drilling machines, overhead cranes, induction bearing warmers, and other associated apparatus in a safe and efficient manner.
• Use drilling machines, overhead cranes, induction bearing warmers, and other associated apparatus in a safe and efficient manner.
• Adhere to the company's safety regulations, procedures, and housekeeping requirements while maintaining a tidy, orderly, and secure workplace.
• To guarantee that service tasks are finished effectively and on time, collaborate closely with team members and supervisors.
• As directed by the manager or supervisor, carry out additional ad hoc tasks and responsibilities.

Qualifications & Requirements:

• NITEC in Mechanical Engineering, Electrical Engineering & Mechatronics, or equivalent.
• Capable of using measurement tools such a multimeter, dial gauge, micrometer, and vernier caliper.
• Advantageous if have experience overhauling and servicing gearboxes, gearmotors, or electric motors.
• Basic understanding of rotating machinery, lubrication systems, oil seals, and bearings.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Key Responsibilities

* Provide administrative and customer service support to the Safety Sales team and Key Account Managers.

* Prepare and submit government tenders via GeBIZ.

* Handle customer enquiries on products, pricing, quotations, order status, and delivery timelines.

* Process customer purchase orders (POs) and generate relevant sales reports.

* Verify pricing and commercial terms before order confirmation and processing.

* Coordinate closely with the logistics team to ensure timely fulfilment and delivery of orders.

* Follow up with local customers on enquiries, order updates, and delivery arrangements.

* Liaise with Purchasing for procurement arrangements when required.

* Prepare quotations in line with company policies and guidelines.

* Support general departmental administrative duties and ad hoc tasks assigned by management.

* Participate in Workplace Safety & Health (WSH) activities and responsibilities.

Requirements:
* Diploma in Business Administration/Sales & Marketing or any other relevant discipline
* Minimum five (5) years experience in a similar role
* Proficiency in Microsoft office, SAP system

For interested candidates, please submit your latest resume to jacquelinefong@recruitexpress.com.sg

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599

Bereavement Service Manager

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $5500 + Variable Bonus (VB)
• Employment Type: Full time, Permanent

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Operational Leadership – Lead daily service operations through morning briefings, coordination with Team Leaders, and oversight of funeral service activities.

• Scheduling & Finance Reporting – Manage service schedules, prepare monthly rosters, and provide budget updates to the Finance Department.

• Quality & Client Care – Monitor service standards, respond to client feedback, and ensure rituals and customs are observed in line with company policies.

• Process Development – Review and refine SOPs, templates, and workflows with Team Leaders to improve efficiency and documentation.

• HR & Staff Support – Oversee leave approvals, overtime, recruitment assistance, and initiatives to maintain staff morale and well‑being.

• Policy & Compliance – Ensure adherence to company policies, manage compensation matters, and perform additional operational duties as required.

Requirements

• At least 5 years of management experience
• Possess a valid Singapore Class 3 driving license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Responsibilities:

• Attend to inbound calls and provides customer service to the public:
• Responds to customer inquiries; provides information regarding products specification, selling price, and/or other Sales matters.
• Receives and processes order requests.
• Coordinate with respective departments to ensure delivery completion
• Making outbound calls to solicit Sales orders.
• Assists customers requesting documentations.
• Receives and processes order requests including new customers and inactive customers.
• Conducts a variety of routine clerical tasks including data entry and copying, filing, and faxing documentation.
• Miscellaneous tasks.

Requirements:

• GCE 'O' Level/ITE Certificate or equivalent with minimum 1-year Customer Service/Telemarketing experience;
• Proven customer support experience;
• Able to work on weekends and Public Holidays on rotating shifts;
• Preferably with experience in Retails or F&B industries;
• Team player with positive work attitude;
• Highly independent and organized;
• Team player with positive work attitude;
• Ability to multi-task, prioritize and manage time effectively;
• Takes pride in providing excellent customer service;
• Excellent communication skills and telephone etiquette;
• Customer orientation and ability to adapt/respond to different types of characters;
• Tech savvy, proficient in computer skills; Microsoft Office.

We are looking for a dedicated and service-oriented Customer Service Officer to join our growing clinic. If you enjoy interacting with people and thrive in a fast-paced healthcare environment, we welcome you to be part of our supportive and dynamic team.

Key Responsibilities

Patient Reception & Front Desk Management

• Greet and attend to patients, visitors, and walk-ins in a warm, professional, and courteous manner
• Ensure patients are attended to promptly and guided through the registration and consultation process smoothly

Appointment & Patient Coordination

• Manage appointment scheduling, confirmations, rescheduling, and cancellations efficiently
• Coordinate patient flow to minimize waiting time and ensure smooth clinic operations
• Follow up with patients on upcoming appointments, treatment plans, and wellness programs when necessary

Administrative & Operational Support

• Register patients accurately and maintain proper documentation of patient records
• Handle data entry and maintain confidentiality of patient information in accordance with clinic policies

Customer Service & Patient Experience

• Respond professionally to patient enquiries via phone calls, WhatsApp, email, and walk-ins
• Provide clear explanations of clinic services, treatment packages, wellness programs, and promotions
• Address patient concerns and feedback professionally, escalating issues appropriately when necessary
• Build positive relationships with patients to enhance overall patient satisfaction and retention

Requirements

• Minimum 2–3 years of experience in operations or clinic management, preferably in the healthcare industry.
• GCE ‘O’ Level or Diploma in Healthcare or Business Administration, or a related field.
• Excellent communication, problem-solving, and organizational skills.
• Ability to work in a fast-paced healthcare environment.
• Willingness to support neighbouring clinics through cross-deployment when required.
• Able to work shifts, including weekends and evenings when required.

About the Company

We are a fast-growing company in the beauty and wellness industry, committed to delivering exceptional customer experiences through personalised service and professional client support. We pride ourselves on creating a welcoming environment where customers feel valued and cared for throughout their journey.

Role Overview

We are looking for a bubbly, energetic, and service-oriented Customer Service Executive to support front-facing customer interactions and daily client servicing operations. This role is ideal for someone who enjoys engaging with people, communicates confidently, and thrives in a fast-paced customer-focused environment.

Candidates with prior experience in beauty, aesthetics, banking, hospitality, retail, or customer-facing service environments are highly preferred.

Key Responsibilities

• Attend to customer enquiries professionally via walk-ins, phone calls, WhatsApp, email, and social platforms
• Provide excellent front-desk and customer support experience to clients
• Build strong customer relationships through warm and attentive service
• Handle appointment scheduling, confirmations, and follow-ups efficiently
• Support customer retention through proactive engagement and service recovery when required
• Maintain accurate customer records, transactions, and administrative documentation
• Coordinate with internal teams to ensure smooth daily operations and customer satisfaction
• Assist with cashiering, payment processing, and basic sales support when required
• Uphold professional grooming standards and represent the company positively at all times

Requirements

• Minimum 1 to 2 years of experience in customer service, client servicing, front desk, retail, beauty, banking, hospitality, or related customer-facing roles
• Candidates from beauty/aesthetics clinics, luxury retail, airline cabin crew, hospitality, or bank teller/credit card servicing backgrounds will have an advantage
• Strong verbal communication and interpersonal skills
• Well-spoken with good command of English and Mandarin to liaise with Mandarin-speaking customers
• Pleasant, confident, and presentable personality with strong people skills
• Energetic, bubbly, and customer-oriented attitude
• Able to multitask and remain composed in a fast-paced environment
• Proficient in basic administrative and computer skills (Microsoft Office, CRM/booking systems, WhatsApp Business, etc.)
• Positive learning attitude, responsive, and adaptable to operational needs

Strong Consideration Factors:

• Candidates with strong emotional intelligence and natural customer engagement skills
• Experience handling high-touch customer service environments or premium clientele
• Strong professionalism, responsiveness, and service recovery capabilities
• Stable employment history and genuine interest in customer-facing roles

Working Hours & Salary

• 5-day work week (11am to 9pm)
• Salary commensurate with experience and background
• Performance incentives and staff benefits may be provided

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.

Job Description

• Serving the table
• Pour the tea
• Cleaning table

Requirements

• Able to carry heavy object
• No experience required

To submit your application, please apply online, email us at apply@rn-care.com or call +65 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

1. Customer Communication:

• Handle inbound and outbound telephone calls in a professional and friendly manner.
• Respond to inquiries via email promptly, ensuring all queries are resolved efficiently.
• Provide information regarding appointments or issues, addressing any concerns with empathy and clarity.
• Maintain a positive, helpful attitude in all interactions with customers.

2.  Administrative Support:

• Perform general administrative tasks as assigned, including data entry, filing, and document management.
• Update and assist in processing requests as needed.
• Assist in the preparation of reports, tracking inquiries, and maintaining a log of communication activities.
• Ensure information of customers is accurately recorded in the system.

3.     Problem Resolution:

• Act as a liaison between callers and internal departments to resolve issues or concerns.
• Escalate unresolved issues to the appropriate department or supervisor for further assistance.
• Follow up on requests to ensure satisfaction and timely resolution.

Requirements:

• Strong communication skills, both written and verbal.
• Previous experience in customer service or a similar role is preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong problem-solving skills with a keen attention to detail.
• Excellent organizational skills and ability to prioritize tasks.
• A positive, proactive attitude with a focus on customer satisfaction.
• Ability to work independently and as part of a team.
• Diploma or Degree in any Discipline
• Prefer to have experience handling customer inquiries via phone and email.

Others:
Working hours: Mon-Fri: 8.30am – 6.00pm

Salary: up to $15 per hr

Position: Customer Service Temporary Worker
Location: Woodlands Civic Centre
Duration: Till End Year (Dec 2026)

Reports To: Centre Manager / Supervisor

Interest applicants, pls email updated resume to north3@recruitexpress.com.sg

Joanna Chua

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Job Scope

• Attend to inbound and/or outbound customer calls professionally
• Handle customer enquiries, feedback, complaints, and requests promptly
• Provide accurate information on products, services, billing, or procedures
• Follow up on unresolved issues and ensure timely resolution
• Record and update customer interactions in the system accurately
• Escalate complex cases to relevant departments when necessary
• Meet service standards, response times, and KPIs
• Maintain professionalism and good customer relationships at all times
• Assist with administrative and documentation duties when required
• Support team operations and participate in training sessions

Requirements

• Good communication and interpersonal skills
• Customer-oriented with a positive attitude
• Able to handle difficult customers calmly and professionally
• Basic computer knowledge and typing skills
• Prior customer service or call centre experience preferred

Interest applicants, pls email updated resume to north@recruitexpress.com.sg

Kasey Kong

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599