Total 822 Customer Service / Call Centre job vacancies

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

We are seeking a dynamic and results-driven Service Sales Engineer to drive service revenue growth and manage key customer accounts within the ACMV (Air Conditioning & Mechanical Ventilation) industry.

This role combines technical service sales with strategic enterprise account management, focusing on long-term customer partnerships and lifecycle solutions.

Key Responsibilities

• Promote and sell maintenance and service solutions, including preventive and corrective maintenance contracts, annual service agreements and spare parts and repair services
• Prepare and submit quotations and proposals within defined timelines
• Conduct site visits and assessments to identify service opportunities
• Follow up on leads, proposals, and tenders to secure sales closure
• Manage and develop relationships with key clients and strategic accounts
• Act as the primary point of contact for assigned customers
• Understand customer needs and propose tailored service solutions
• Drive contract renewals, retention, and account growth
• Engage stakeholders across technical, operational, and commercial teams
• Provide basic technical support and recommendations for ACMV systems
• Identify opportunities for system upgrades, retrofits, and optimization
• Work with internal teams to develop practical and cost-effective solutions
• Support customers with system performance improvement initiatives
• Identify and pursue opportunities for equipment replacement and upgrades
• Assist in preparing proposals for retrofit and improvement projects
• Coordinate with internal and external stakeholders for costing and execution
• Work closely with service, engineering, and operations teams
• Ensure smooth handover from sales to service delivery
• Maintain accurate sales records, forecasts, and reports

Requirements

• Diploma/Degree in Mechanical Engineering, Building Services, or related field
• 3–5 years of experience in service sales, technical sales, or ACMV industry
• Basic knowledge of HVAC/ACMV systems (e.g., AHU, chilled water systems, CRAC units)
• Strong communication, negotiation, and interpersonal skills
• Experience managing key or enterprise accounts
• Exposure to data centers, commercial buildings, or mission-critical facilities
• Familiarity with service contracts, maintenance operations and enterprise sales

Company Overview / Employee Value Proposition

CardioScan is a health innovation brand that has grown to become a global leader in cardiac monitoring solutions. We provide cardiac data and reporting to primary health practitioners in ten countries, including Australia, the US, the UK and across Asia. We deploy cardiac equipment into the field, collect heart data and provide analysis to our customers through our innovative cloud-based software, Beatbox. What we do matters, and we strive to make a positive impact on the heart health of many by focusing on quality, accuracy and speed every time. We want to put the right data in the hands of those who need to make the decision, in a time of need.

Job Summary

The Medical Device Support Engineer will deliver expert biomedical and IT technical support to clients by diagnosing and resolving device, software, and networking issues both remotely and onsite. You will drive biomedical SOP adherence, support testing and validation, and maintain strong client relationships to ensure optimal device performance and customer satisfaction.

Responsibilities

• Lead the execution of Biomedical Standard Operating Procedures (SOP) to support device testing and validation processes
• Perform onsite troubleshooting and conduct annual preventive maintenance on medical devices to ensure operational reliability
• Respond promptly to biomedical and technical support tickets, providing effective solutions remotely or onsite
• Collaborate with hospital Biomedical Engineering (BME) and Medical Device Management (MMD) teams during annual device testing and validation activities
• Install new device hardware, software, and networking systems, ensuring seamless integration and functionality
• Diagnose and resolve complex medical device, networking, and software issues to minimize downtime
• Propose simple, effective solutions to technical problems to enhance device performance and user experience
• Deliver basic troubleshooting guidance to clients to empower their independent issue resolution
• Support internal IT requirements by maintaining and troubleshooting hardware and networking systems
• Maintain strong client relations through clear communication and professional support
• Document and complete detailed job reports to track service activities and outcomes

Required competencies and certifications

• Diploma or degree in engineering or computer science, or relevant certification
• Experience in biomedical QA/QC testing or technical support engineering
• Proficient knowledge of hardware and networking systems
• Skilled in using remote access tools such as TeamViewer
• Ability to troubleshoot complex software and hardware issues effectively
• Strong communication skills to convey technical information clearly
• Critical thinking skills to analyze and resolve technical challenges
• Positive attitude and professional interpersonal skills
• Customer service and support experience

Job Scope

• Customer Support/device troubleshooting 50%
• Biomedical Calibration, Preventive Maintenance and Testing of devices 40%
• IT Support 10%

Job Description:

• Conducting service and calibration procedures for spectrophotometers, color readers, illuminance meters, and light meters.
• Performing calibration, repair, and maintenance tasks in accordance with standards set by the manufacturing facility in Japan.
• Executing adjustments, alignments, replacements, and repairs of equipment and components as per equipment manuals and schematics, utilizing appropriate soldering tools.
• Providing precise technical support by responding to customer inquiries via phone and email.
• Ensuring accurate data entry and completion of service reports to comprehensively document all repair and calibration activities.
• Monitoring repair cases to guarantee timely completion within the turnaround time specified by the factory guidelines.

Job Requirement:

• Minimum Diploma in Electrical & Electronics Engineering or relevant
• Minimum with 2 year working experience in CCTV/ Security Industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About the role
My client is seeking a Field Service Engineer to deliver high-quality technical services at customer sites. This role involves preventative maintenance, system verification, troubleshooting, repairs, and installation of both new and upgraded systems.

The successful candidate represents the company on-site and is expected to uphold a professional image, deliver reliable solutions, and continuously develop technical expertise.

Responsibilities

• Perform preventative maintenance, system verification, troubleshooting, and repairs
• Install new equipment and retrofit existing systems at customer sites
• Travel efficiently within and outside the assigned service territory
• Support more complex systems as experience develops
• Adhere to company and customer safety procedures at all times
• Execute service activities in compliance with applicable quality systems and accreditation requirements
• Deliver professional, customer-focused service with a strong problem-solving mindset
• Identify opportunities for additional products, upgrades, or service offerings
• Maintain company tools, equipment, and assets in good working condition
• Participate in technical training and continuous skills development

Requirements

• Diploma or Degree in Electrical, Electronic, Mechatronics, or related technical discipline
• 3 - 5 years in a field service, technical support, maintenance, or equipment repair role
• Ability to troubleshoot hardware, software, and control-related issues
• Experience interpreting electrical schematics, mechanical drawings, and technical documentation
• Familiarity with quality systems and regulated service environments
• Strong written and verbal communication skills
• Able to work independently with minimal supervision

What you need to do now

If you're keen on pursuing this exciting opportunity, please send a copy of your CV to shania.herman@hays.com.sg for confidential discussion.

EA Reg Number: R23117025

EA Licence Number: 07C3924

Company Registration No. 200609504D

Job Description

• Industry/ Organization Type: Testing & Measurement/ Electronics
• Position Title: Service Engineer
• Working Location: Ayer Rajah (Walk distance from MRT)
• Working Hours: 5 days, Mon – Thu (8.30AM-6PM); Fri (8.30AM-5.30PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Install and commission equipment, ensuring it is correctly installed and operational, while training customers to understand its functions and safety features.
• Carry out routine preventive maintenance, calibration, modifications, and software updates on testing and inspection devices to maintain peak performance.
• Diagnose and fix issues in complex systems promptly, addressing electrical, mechanical, refrigeration, and software problems.
• Offer technical support and advice to customers via phone, email, or in-person visits.
• Perform on-site testing of equipment to confirm systems meet customer requirements.
• Minimize system downtime by providing quick and effective solutions to any client system issues.
• Maintain tools, testing apparatus, and facilities.
• Compile comprehensive service reports, maintenance logs, and installation documentation for each service task.
• Collaborate with the Sales Team to address customer demands and participate in project planning.

APPLY NOW!!!

• Minimum Higher Nitec in Electronics, Electrical, Mechanical, or a related field.
• Strong skills in problem-solving, analysis, and diagnostics.
• Preferably with good knowledge of reliability testing methods such as thermal, vibration, humidity, and environmental testing.
• Excellent customer service skills and capable of working independently.
• Willingness to travel internationally for occasional work-related trips or training on short notice.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74725 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

· On-site semiconductor equipment installation, commission & technical support

· Resolve technical issues on equipment

· Perform installation/De-installation from layout to commission

· Preparation of technical issue report

· ITE/ Diploma / Degree in Electrical / Electronics Engineering or relevant

· Mechanical /electrical equipment knowledge

· Good communication and interpersonal skills

· Able to do report-writing and analytical

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description
We are looking for a Level 1 IT Support Engineer with at least 2 years of experience to provide first-level technical support and ensure smooth operation of hardware, software, and network systems.

Key Responsibilities

• Provide first-level support for hardware, software, and network issues
• Install, test, and repair computing equipment and peripherals
• Perform start-up and commissioning of systems at customer sites
• Manage incidents and service requests, ensuring timely resolution
• Handle access management and change requests according to company policies
• Prepare and maintain documentation of service reports and maintenance activities

Requirements

• Minimum 2 years of experience in IT support
• Diploma or higher in Information Technology, Computer Science, or related field
• Knowledge of Windows/Linux operating systems and basic networking
• Strong troubleshooting and problem-solving skills
• Good communication skills and customer-oriented mindset

Work Arrangement

• Primary location: Chinatown Point or Goldhill Plaza
• Occasional visits to 6 Marsiling Lane office

• Install, calibrate, and commission Particle Size Analyzers, XRF instruments, and Spectroscopy devices at customer sites.
• Perform preventive maintenance on analytical and scientific equipment to ensure reliability and accurate results.
• Troubleshoot, diagnose, and repair any equipment faults or performance issues promptly.
• Ensure all work complies with industry standards and quality procedures.

Requirements:

• Degree in Engineering
• At least 2 years of experience in servicing semiconductor instruments.
• Strong knowledge of laboratory analytical techniques, including spectroscopy, XRF, and particle size analysis.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Service Sales Engineer (Retrofit)
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Carry out project design work (including selecting and sizing equipment) and support project development based on customer requirements
• Understand the HVAC work scope for bidding and tender submissions
• Conduct site surveys and take site measurements; attend pre-bid walkthroughs when needed
• Attend tender clarifications or interviews when required
• Work with the Manager to develop the project plan, budget, and schedule
• Coordinate with Sales / Customer Consultants / management to prepare project proposals, tender submissions and clarifications, and contract documents
• Work with Sales / Customer Consultants to prepare quotations and follow up on retrofit service opportunities with customers
• Track project progress regularly and prepare status reports for management
• Work with Sales / Customer Consultants and management to ensure projects are completed within the approved budget and timeline, and according to plans and specifications
• Propose cost-saving ideas while maintaining quality and productivity
• Source, liaise, and negotiate with suppliers and vendors on quotations and requirements
• Compile supplier quotations, review and compare quotations, and prepare costing sheets
• Maintain good working relationships with subcontractors, vendors, and clients
• Maintain estimating records and unit costs for all projects
• Prepare the Bill of Quantities (BOQ)
• Follow company policies and workplace safety requirements to support efficient operations
• Research and recommend suitable new technologies to support project development work
• Perform other duties as assigned

APPLY NOW!!!

• Degree / Diploma in Engineering or Building-related studies
• Relevant experience in the HVAC / ACMV industry, with working knowledge of HVAC / ACMV systems
• Knowledge of different types of HVAC systems and their components
• Able to read and understand mechanical drawings and other construction documents
• Knowledge of commercial HVAC / mechanical contracting
• Minimum 2–3 years of relevant experience
• Project management knowledge/experience is an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82097 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Overview

We are looking for a detail-oriented Service Engineer to support the escalator team in operations planning, documentation, and coordination. This role focuses on ensuring smooth service delivery through effective scheduling, reporting, compliance tracking, and backend support.

Job Description:

• Prepare and manage service reports, maintenance records, and documentation

• Track and follow up on breakdowns, corrective actions, and outstanding issues

• Liaise with clients, building management, and internal teams on service-related matters

• Plan and coordinate preventive maintenance schedules for escalator portfolios

• Monitor service timelines and ensure adherence to contractual and regulatory requirements

• Support submission of reports to authorities (e.g. BCA) and ensure compliance with regulations

• Assist in quotation preparation, service orders, and billing documentation

• Maintain proper filing and tracking of service reports, service orders, job documentation

• Coordinate with site teams, subcontractors, and suppliers for job execution

Job Requirements:

• Degree or Diploma in any Engineering field

• Preferably 1–3 years of relevant experience in service coordination or operations; candidates without experience but with strong learning attitude and interest in operations are welcome

• Experience in lift/escalator industry is an advantage but not mandatory

• Strong organizational and documentation skills

• Proficient in Microsoft Office

• Good communication and coordination skills

• Detail-oriented with strong follow-up and accountability

• Able to work independently and manage multiple tasks

• Only Singaporean and Singapore Permanent Resident need to apply

Job Summary:

Senior Electric Motor Service Engineer, you will be responsible for understanding customer needs, proposing tailored electric motor solutions, conducting site visits, and coordinating with internal teams to support and close sales opportunities.

Key Responsibilities:

• Perform on-site services, including installation, commissioning, maintenance, servicing, troubleshooting of electric motors.
• Conduct site surveys and inspections to assess motor conditions and define work requirements.
• Lead and manage a team of technicians in project execution.
• Prepare service reports, including findings, recommendations, and work performed.
• Liaise with clients to schedule service, discuss project timelines, and coordinate site activities.
• Conduct motor diagnostics, testing, and failure analysis, providing effective solutions.

What We Offer:

• -Basic remuneration with personal commission and team incentive
• -Flexible working hours
• -Sales target oriented
• -Enjoy working without supervision
• - Opportunities for career growth and professional development
• - Comprehensive training on solar energy solutions and sales techniques
• - Supportive team environment with regular feedback and coaching

Requirements:

• Minimum Diploma / Certificate in Electrical Mechanical Engineering, or a related field.
• 3-4 years of hands-on experience in electric motor repair, testing, or field service.
• Familiar with various types of electric motors (e.g., LV / MV induction motor, DC motor, servo motor) and motor driven systems.
• Experience in motor installation, testing, alignment, fault diagnosis, vibration analysis and the use of common testing instruments.
• Able to work independently on-site with customer communication skills.
• Singapore class 3 driving license
• Fluent in English

What You'll Need:

• Diploma or degree in a relevant field (e.g. mechanical, engineering)
• Valid Singaporean work permit

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Customer Consultant / Service Sales Engineer
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Act as the customer’s main contact person and handle customer-related matters
• Manage a group of accounts, identify key customers, and create action plans to grow these accounts
• Identify solutions needed to meet customer needs and work closely with the Technical Support Team to make them available
• Identify opportunities with existing and new customers, and update them on service value-added offerings
• Identify sales opportunities, prepare proposals, and coordinate related processes to maintain high customer satisfaction and strong customer relationships
• Support customer growth and loyalty through ongoing assistance and follow-up
• Handle customer complaints by working with internal teams to investigate issues, assess possible solutions, and recommend options to customers
• Arrange regular service reviews with customers and the Operations team for urgent jobs and key issues
• Understand customer and industry needs, and support pricing and sales strategies
• Prepare and review contract terms and conditions
• Present proposals to customers
• Share market feedback, including competitor updates, customer expectations, and industry trends
• Perform other related duties as assigned

APPLY NOW!!!

• Bachelor’s degree in Engineering with at least 2 years of relevant sales experience
• Knowledge of HVAC systems, chiller plants, airside systems, energy services, and building services is an advantage
• Able to read and understand engineering documents and respond professionally to customer questions or complaints; able to understand written instructions, emails, and reports
• Able to identify problems, gather data, and make sound conclusions
• Customer-focused, with a drive to propose suitable options to meet customer needs
• Willing to learn new solutions and improve skills to better support customers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82096 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Job Description

• Industry/ Organization Type: Cooling Solutions Provider
• Position Title: Service Engineer
• Working Location: Kaki Bukit
• Working Hours: 5.5 Days, Monday – Friday (9am – 6pm), Saturday (9am – 1pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform periodic servicing, preventive maintenance, and troubleshooting of CRAC/ WDS and related systems.
• Diagnose hardware and software faults, identify root causes, and implement effective solutions.
• Execute equipment power-up/ down procedures and respond promptly to emergency service calls (e-calls).
• Provide technical support and onsite training to clients on Operation & Maintenance Manuals (OMM).
• Build and maintain strong client relationships, working closely with site engineers and customer engineering teams.
• Prepare detailed service reports and submit regular (weekly/ monthly) updates on activities, progress, and corrective actions.
• Monitor contractor activities, ensuring compliance with safety, operational procedures, and quality standards.
• Ensure adherence to data center safety regulations and support ad-hoc tasks assigned by management.

APPLY NOW!!!

• Minimum ITE/ Diploma in Mechanical or Electrical Engineering (or equivalent).
• At least 2 years of hands-on experience in maintenance engineering, preferably dealing with ACMV/ DX systems.
• Strong troubleshooting skills in electrical and mechanical systems
• Possess practical knowledge of CRAC/ WDS or critical infrastructure.
• Good problem-solving, analytical, and communication skills (both written and verbal).
• Willing to commit for standby duties, and ability to perform manual work in data center environments.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83561 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities

·      Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

·      Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

·      Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.

·      Manage all orders efficiently until fulfilment stage, by working closely with Serviceteam.

·      Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

·     Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.

·      To provide support to other service activities that may be assigned in the courseof work

·      Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

·      To participate/take up Workplace Safety & Health responsibilities/ activitiesas per requested by the company.

Requirements

·      NTC 2 or Diploma in Electrical/Electronic/Electro-Mechanical Engineering.

·      At least 3-5 years’ experience in service/engineering position in similar industry. Process instrumentation experience is an added advantage.

·      Able to work from height and in confined space when required.

·      Class 3 Driving license is required.

###To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793 |   EA Personnel: Lionel Liew   |   Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment andemployability solutions. e2i serves as a bridge between workers and employers,connecting with workers to offer job security through job-matching, careerguidance and skills upgrading services, and partnering employers to addresstheir manpower needs through recruitment, training, and job redesign solutions.e2i is a tripartite initiative of the National Trades Union Congress set up tosupport nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities

• Provide technical and debug assistance included product training.
• Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers and e-commerce platform.
• Study in-warranty claims, compiling of F-Cost report.
• Monitor quality issue and abnormal defect to make report to factory, take necessary action against warehouse, distributor and factory.
• Create training materials, technical procedures, service manuals and part guides for distributors.
• Handle defective unit exchange to end customer, follow up defective unit repair, checking and grading at contractor before return to warehouse.
• Handle COC renewal, COC and WELS testing and registration for new product.
• Assist distributor to conduct field test for new products.
• Support for establish of service management and service centre for local and export market.

Requirements

• Min Diploma in Engineering or related discipline 
• Min 2 years of experience of experience in consumer electronics after sales management industry.
• Hands-on experience with fridge, washer and TV.
• Strong product technical knowledge in home appliances and audio visual.
• Proficient in MS Office applications.
• Ability to work under pressure.

Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): lex@strategysolutions.com.sg

(NOTE: The following information should be Included in the Resume. Thank you)

1. Detailed Job Scope
2. Reason for Leaving for All Employments
3. Salary Expectation
4. Date of Availability

Shortlisted candidates will be notified for an interview.

MOM License: 09C3018

Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Comfortable handling cashiering fucntions
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

Our client, a well-established MNC in Automotive industry is seeking for a Customer Service Advisor ( Automotive ) - $ 3,500.00 + Commission / Central and West area - 2 Openings

Requirements

• Min GCE ‘O’ Levels / NITEC in Automotive Technology
• At least 2 to 3 years of experience providing Service Advisory to Automotive customers/clients.
• Strong Automotive background with Sales Acumen
• Independent, confident and good interpersonal skill

Others

• Salary up to $ 3,500.00 + Commission
• Central-West area
• Office Hours

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Comfortable handling cashiering fucntions
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg