Total 1,355 Customer Service / Call Centre job vacancies

Role Overview

We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role serves as the primary human escalation channel for end users when automated self-service or virtual agent solutions require additional intervention.

The successful candidate will play a key role in delivering responsive support, maintaining service quality standards, and leveraging AI-assisted tools to enhance resolution efficiency and user experience.

Key Responsibilities

• Provide Level 1 and Level 2 support across multiple communication channels including phone, email, collaboration platforms, and ITSM portals
• Take ownership of tickets escalated from AI-driven support tools and ensure timely resolution
• Troubleshoot issues related to user access, authentication, Microsoft 365 applications, VPN connectivity, endpoint software, and general network access
• Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
• Monitor support queues and proactively manage workload to prevent SLA breaches
• Escalate complex cases to relevant resolver teams, vendors, or onsite support when required
• Utilize AI-assisted capabilities such as automated summaries, knowledge recommendations, and guided workflows
• Maintain detailed documentation and contribute to knowledge base improvements
• Support shift rotations and contingency coverage as operationally required
• Ensure compliance with internal security, audit, and data protection policies

Requirements

• 1–2 years of IT Service Desk experience (3–5+ years for senior level consideration)
• Strong hands-on experience supporting Windows and macOS environments
• Good working knowledge of Microsoft 365, VPN technologies, browsers, and endpoint tools
• Basic understanding of Unix or Linux environments is advantageous
• Familiarity with ServiceNow or similar enterprise ITSM platforms
• Solid understanding of incident and request management processes
• Ability to manage ticket workflows effectively and maintain documentation standards
• Exposure to AI-enabled support tools or chatbot workflows is a plus
• Strong verbal and written communication skills
• Customer-centric approach with strong analytical and troubleshooting capability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Working Hour

• Mondays to Thursdays: 6.00am to 3:00pm, or 9.30am to 6.30pm
• Fridays: 6.00am to 2:30pm, or 10.00am to 6.30pm

Key Responsibilities

• Assist the Operations Manager in maintaining school security.
• Ensure that school supplies are well stocked and coordinate with vendors for maintenance of school equipment.
• Carry out operational tasks in school such as maintaining cleanliness and provide logistical support for events.

Requirements

• Preferably at least 2 years of relevant working experience
• Ability to communicate effectively and work in teams.
• Prior experience in any of the following areas would be an advantage:

1. Logistics-related work
2. Cleaning duties

Pre-sales Support Engineer (ITE Standard)

Salary: $ 2500 - $ 3000 + OT
Address: 3 Bus stop from Tiong Bahru MRT
Working Hours: Monday - Friday / 8.45am to 6pm
                               Alternate Saturday / 8.45am to 1.15pm

Responsibilities

• Provide pre-sales support by assisting with technical information and solutions for projects
• Apply IT and networking knowledge to support customer success and enhance communication solutions
• Conduct product demonstrations and technical presentations to highlight the capabilities of our solutions.
• Manage the technical interconnection between our platform and partner systems.
• Provide technical consultation, integration guidance and support to clients during both pre-sales and implementation phases.

Requirements

• Diploma in Information Technology (IT) / Computer Engineering / Infocomm Technology (ICT) / Electronics Engineering
• Training provided

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Salary: $2800 to $3000
Work Days: 5 Days (8:30am to 5:30pm)
Work Location: Sin Ming (near Marymount, Upper Thomson, Bishan and Ang Mo Kio MRT Stations)

Responsibilities:
• Provide first-level IT support for hardware, software and network issues.
• Install and configure PCs, printers and basic IT equipment.
• Troubleshoot IT issues and liaise with external IT vendors when needed.
• Maintain IT inventory, user accounts and support records.

Requirements
• Nitec/Diploma in IT or related field
• 1 to 2 years of IT troubleshooting experience
• Knowledge of Microsoft Windows OS, Microsoft Office and networking
• Good troubleshooting and communication skills
• Singaporean only need apply

Please submit your resume in MS Word format to sunnie@united-personnel.com

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21Bukit Batok Crescent
#02-75 WCEGA Tower
Singapore 658065
Tel:+65 65651939
www.united-personnel.com

EALicence Number: 05C5278
RegistrationNo.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

Job Summary

You will manage maintenance contracts by liaising with customers on contract renewals and consumables, scheduling service dates and coordinating technicians. You will also handle sales enquiries, prepare quotations, and support any adhoc projects.

Responsibilities

• Track and oversee all existing maintenance contracts to ensure timely service delivery
• Schedule maintenance appointments with customers when maintenance is due
• Coordinate with technicians to perform scheduled maintenance tasks
• Liaise with accounts to invoice maintenance jobs promptly after completion
• Email and follow up with customers to reorder consumables such as pads and batteries after expiry
• Email and follow up with customers to obtain new purchase orders or signed quotations for contract renewals before expiry
• Handle incoming phone calls and respond to sales enquiries professionally
• Handle incoming phone call, sales enquiries and prepare sales quotation
• Support and complete any ad hoc projects assigned

Requirements

• Patience and attentiveness when interacting with customers
• Strong team player with excellent interpersonal and communication skills
• Ability to remain calm under pressure and resolve conflicts with professionalism
• Good time management skills
• Proficient in computer applications, including Microsoft Office
• Experience working in customer support roles
• Minimum GCE ‘A’ Levels or Diploma

Responsibilities:

• Act as the primary point of contact for all service customers, ensuring professional and premium brand experience.

• Manage the full-service journey, including vehicle reception, job card preparation, progress updates and final handover.

• Provide clear and accurate explanations of technical issues, repair requirements, timelines and costs.

• Maintain proactive communication with customers throughout the service process.

• Identify and maximize upselling opportunities for additional services and products.

• Ensure all documentation and processes comply with company and manufacturer standards.

• Assist the Aftersales Manager in overseeing daily workshop operations and labour allocation.

• Monitor and support key performance indicators, including labour sales, efficiency, and customer satisfaction.

• Contribute to reporting, forecasting, and performance tracking.

• Support the implementation of process improvements to enhance operational efficiency and service quality.

• Act as a deputy to the Aftersales Manager when required.

• Any other tasks assigned by your superior

Requirements:

• Minimum NTC 2/NITEC in Automotive or equivalent with minimum 2 years of relevant experience

• Proficient in MS office

• Valid Class 3 driving license

• Mandarin-speaking ability is an advantage

• Good knowledge of car components

• Good interpersonal skills and ability to build strong client relationships

• Customer-focused with a commitment to delivering premium brand experience.

• Proactive, adaptable, and solutions driven.

• Strong team player with leadership potential.

• High level of professionalism, ownership, and accountability.

Job Description: Car Purchase Executive - Award-Winning Automotive Brand

We are looking for a detail-oriented Car Purchase Executive to join our team.


What You’ll Be Doing :

• Provide accurate and fair quotations based on vehicle evaluation and current market trends

• Conduct thorough and meticulous vehicle inspections to assess condition, value, and market competitiveness

• Build and maintain strong relationships with dealers, partners, and customers to ensure a steady flow of business opportunities

• Actively source for vehicle purchase opportunities through various channels

• Negotiate effectively to secure profitable deals for the company

• Consistently meet and exceed monthly purchasing targets and KPIs

• Stay updated on market trends, pricing, and automotive industry developments in Singapore

What We’re Looking For :

• Possession of a valid driving license

• Prior experience in the automotive industry or related field is preferred

• Strong interest and passion for cars, with a good understanding of car models and market prices in Singapore

• Excellent interpersonal and communication skills

• Strong negotiation skills and a results-driven mindset

• Self-motivated, proactive, and able to work independently as well as in a team

• Ability to perform under pressure in a fast-paced environment

What’s In It For You:

• Unlimited earning potential through a rewarding commission structure

• Comprehensive medical coverage and exclusive staff discounts

• A positive, supportive team culture with plenty of room to advance within our rapidly growing company

As a Customer Service Executive at our car rental company, you will play a pivotal role in the lifecycle of our Private Hire Vehicle (PHV) drivers. This isn't just a general admin role; it is a relationship-driven position focused on account management, financial diligence, and driver retention.

You will be the primary point of contact for a dedicated portfolio of hirers, ensuring they stay on the road, remain compliant, and feel supported by our brand.

Key Responsibilities

1. Portfolio Management & Relationship Building

• Act as the dedicated account manager for a specific group of hirers.

• Maintain regular communication to understand driver needs and build long-term loyalty.

• Address and resolve driver inquiries or grievances promptly and professionally.

2. Revenue Assurance & Payment Oversight

• Monitor and ensure the timely collection of weekly/monthly rental payments.

• Proactively reach out to hirers regarding arrears or payment discrepancies.

• Implement recovery actions or payment plans in accordance with company policy.

3. Contract Lifecycle Management

• Track contract expiry dates within your portfolio.

• Initiate and conclude the renewal process for existing rental agreements.

• Ensure all documentation, including insurance and vocational license validity, is up to date during the renewal phase.

4. Retention & Engagement

• Execute retention programs or incentives to encourage long-term leasing.

• Conduct exit interviews for hirers returning vehicles to gather feedback for service improvement.

Requirements

• Experience: Previous experience in customer service, debt collection, or account management (Experience in the Singapore car rental or PHV industry is a significant advantage).

• Communication: Strong interpersonal and negotiation skills; ability to handle difficult conversations regarding payments with empathy and firmness.

• Organization: High level of attention to detail and the ability to manage multiple contract deadlines simultaneously.

• Technical Skills: Proficiency in Microsoft Office (Excel/Word) is preferred.

• Language: Fluency in English; ability to speak a second language (e.g., Mandarin, Malay) is preferred to communicate effectively with a diverse driver pool.

Company Overview

ROSET LIMOUSINE SERVICES PTE. LTD. is a car rental company specializing in Private Hire Vehicle (PHV) services, focusing on driver support, compliance, and retention through dedicated account management.

Job Summary

As a Customer Service Executive at our car rental company, you will play a pivotal role in the life cycle of our Private Hire Vehicle (PHV) drivers. This isn't just a general admin role; it is a relationship-driven position focused on account management, financial diligence, and driver retention.

You will be the primary point of contact for a dedicated portfolio of hirers, ensuring they stay on the road, remain compliant, and feel supported by our brand.

Key Responsibilities

1. Portfolio Management& Relationship Building

• Act as the dedicated account manager for a specific group of hirers.
• Maintain regular communication to understand driver needs and build long-term loyalty.
• Address and resolve driver inquiries or grievances promptly and professionally.

2. Revenue Assurance &Payment Oversight

• Monitor and ensure the timely collection of weekly/monthly rental payments.
• Proactively reach out to hirers regarding arrears or payment discrepancies.
• Implement recovery actions or payment plans in accordance with company policy.

3. Contract Life cycle Management

• Track contract expiry dates within your portfolio.
• Initiate and conclude the renewal process for existing rental agreements.
• Ensure all documentation, including insurance and vocational license validity, is up to date during the renewal phase.

4. Retention &Engagement

• Execute retention programs or incentives to encourage long-term leasing.
• Conduct exit interviews for hirers returning vehicles to gather feedback for service improvement.

Requirements

• Experience: Previous experience in customer service, debt collection, or account management (Experience in the Singapore car rental or PHV industry is a significant advantage).
• Communication: Strong interpersonal and negotiation skills; ability to handle difficult conversations regarding payments with empathy and firmness.
• Organization: High level of attention to detail and the ability to manage multiple contract deadlines simultaneously.
• Technical Skills: Proficiency in Microsoft Office (Excel/Word) is preferred.
• Language: Fluency in English; ability to speak a second language (e.g., Mandarin, Malay) is preferred to communicate effectively with a diverse driver pool.

Customer Service Executive

(Garden Centre / Retail Environment)

About Us

We are one of Singapore’s largest garden centres, where nature meets customer service. If you’re passionate about plants, people, and creating memorable experiences, join our vibrant team in a dynamic retail environment. Whether you’re helping customers choose their next plant baby or supporting wholesale clients, you’ll be part of a growing industry that’s as rewarding as it is refreshing.

Key Responsibilities

• Provide friendly, professional service to retail and wholesale customers.
• Assist with plant selections, gardening products, and related merchandise.
• Proactively engage customers to understand their needs and recommend suitable products.
• Deliver a seamless customer journey, from enquiry to purchase and after-sales support.
• Build strong customer relationships to encourage repeat visits.
• Develop product knowledge in plants, plant care, soil, fertilizers, pots, and gardening tools.
• Identify plants and provide care instructions with confidence.
• Manage Point of Sale (POS) transactions accurately and efficiently.
• Support product displays, replenishment, and maintain an attractive retail environment.
• Respond promptly to customer enquiries and handle concerns professionally.
• Collaborate with team members during peak hours, events, and promotions.
• Assist in maintaining cleanliness and organization of retail and outdoor garden areas.
• Work outdoors in varying weather conditions and support stock management tasks.

Job Requirements

• Positive attitude with a customer-first mindset.
• Energetic, physically fit, and comfortable working outdoors (sun and rain included).
• Strong communication skills in spoken and written English.
• Basic IT literacy and ability to operate POS systems.
• Interest in plants, gardening, and nature.
• Willingness to learn and grow in a new industry.
• Team player who isn’t afraid to get hands dirty.
• Must be willing to work at least one weekend day.

What We Offer

• Competitive salary: $2,000 – $3,000 (commensurate with experience).
• Career progression opportunities across departments based on your interests and strengths.
• Hands-on learning about plants, gardening, and retail operations.
• Exposure to a unique and growing green lifestyle industry.
• A supportive, energetic, and customer-focused work environment.

How to Apply

Interested candidates, please apply with your CV and cover letter. We regret that only shortlisted applicants will be contacted.

Job Description: Car Sales Executive - Award-Winning Automotive Brand

Join our team at CarTimes, a leading name in the automotive industry renowned for excellence and innovation. As a Sales Executive, you will play a crucial role in driving our brand's success by delivering exceptional customer experiences and achieving sales targets. If you have a passion for automobiles and a flair for sales, this is an exciting opportunity to grow your career with a dynamic and award-winning company.

Responsibilities:

• Engage with customers in a courteous and professional manner, providing them with detailed information about our vehicles, features, and benefits.
• Actively listen to customer requirements and recommend the most suitable vehicle models and options to meet their needs.
• Conduct test drives to demonstrate vehicle performance and features.
• Negotiate pricing and finalize vehicle transactions in accordance with company policies and procedures.
• Collaborate with the finance department to provide customers with financing options and aftermarket products.
• Ensure timely follow-up and maintain ongoing communication with customers to build long-term relationships and generate repeat business.
• Stay updated on product knowledge, accessories, financing options, and incentives to provide accurate information to customers.
• Achieve monthly sales targets and contribute to the overall success of the sales team.
• Uphold the highest level of integrity and professionalism in all interactions with customers and colleagues.

Requirements:

• Proven experience in automotive sales or retail sales is preferred.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a competitive, fast-paced sales environment.
• Strong customer service orientation and problem-solving skills.
• High level of motivation and a self-starter attitude.
• Valid driver's license with a clean driving record.

Benefits:

• Competitive base salary and commission structure.
• Ongoing training and development opportunities to enhance your skills and career growth.
• A supportive work environment with opportunities for advancement within our growing organization.

Job summary

Drive your career with CarTimes! Join our award-winning team as a Car Sales Consultant, delivering top service and closing sales with passion & drive.

Academia is looking for full-time Customer Service Executive who is outgoing, meticulous and well-spoken.

Candidates who are passionate about providing quality customer service and engaging interactions are more than welcome.

Responsibilities:

• Provide general front desk assistance to walk-in students and parents
• Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies
• Assist students and parents with registration and scheduling changes by inputting changes into the student database
• Assist students and parents with invoicing and payment via credit card or bank transfer
• Handle and resolve special requests and complaints in a professional manner, escalating to management where necessary
• Provide administrative support to teachers when required, including printing, photocopying, and scanning
• Perform any other duties as required and assigned by Management

Requirements:

• Fluent in English and Mandarin (to provide clear explanations for both English and Mandarin speaking clients)
• Computer literate – able to use Microsoft office and able to learn/use various computer applications to respond to client queries and input or change client data
• Past experience in front-facing customer service is a plus
• Two weekdays off per week
• Salary: $3000 to $3,500

Please apply online with your CV and cover letter. Only shortlisted candidates will be notified.

Job Description:

• In charge of managing and developing relationships with an assigned portfolio of existing customers to enhance retention and business growth.
• In charge of sourcing and pursing new sales opportunities through prospecting, cold outreach, and networking activities.
• Responsible in keeping accurate and updated customer information while preparing regular sales performance reports
• Communicate regularly with clients to understand their needs and recommend suitable solutions.
• Work closely with internal departments to ensure smooth coordination and a positive customer experience.
• In charge of supporting the planning and implementation of sales strategies that contribute to the company’s business objectives.

Requirements:

• Min Nitec and above
• Minimum 3 years of working experience in inside sales / account management in the car rental industry
• Familiarity with CRM platforms and analytical tools for monitoring and reporting sales activities.

To submit your application, please apply online apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Carzane is a fast-growing automotive brand. We started over two years ago and are now expanding our team to keep up with our increasing market presence. We are looking for professional sales executives who love cars and want to grow with us.

Responsibilities:

• Engage with customers to understand their needs and recommend the right cars.
• Conduct vehicle demonstrations and test drives.
• Manage the full sales process from enquiry to vehicle delivery.
• Maintain accurate records of sales and customer interactions.
• Provide reliable after-sales support to build long-term relationships.

What we are looking for:

• Passion for cars: You genuinely enjoy the automotive world.
• Salesmanship: You have a proven ability to close deals and handle objections.
• Positive Mindset: You are resilient, driven, and bring good energy to the team.
• Integrity: We provide the leads; we expect a professional approach with no hardselling.
• License: You must hold a valid Class 3 driving license.

Why join Carzane?

• Quality Leads: We provide the leads so you can focus on what you do best — selling.
• Rapid Growth: As a young and fast growing company, we offer genuine opportunities for career progression.
• Culture: We maintain a professional yet dynamic environment where your results are recognised.

Responsibilities:

• Acts as the primary point of contact for inquiries and issues raised by both internal and external users.
• Ensures client and project stakeholder satisfaction by minimizing rework and consistently meeting deliverable requirements, service levels, and specific performance targets.
• Steps in as a backup resource during contingency situations to maintain continuity of operations.
• Participates in periodic reviews of ticket updates from L2 Support, performing follow-ups with the team to ensure timely updates and resolution in compliance with SLA deadlines.
• Performs administrative responsibilities, including the preparation of ad-hoc reports by gathering, interpreting, and analyzing data to develop actionable insights that improve processes and optimize results.

If interested, you can click on “Apply here” or write an e-mail to Saru.Mehrotra@adecco.com with your updated resume.

NOTE: - Only shortlisted candidates will be contacted back.

Saru Mehrotra

EA License No.91C2918

Personnel Registration No. R22108558

Responsibilities:

• Governance IT Service, procurement and assets management
• Local VIP case support
• To coach junior engineer for IT cases and as escalation point to handle users cases
• Support local huge meeting/live stream events, clearly understand requestor’s scenario and requirement, establish video/audio devices connection and ensure no incidents during the event.
• Provide L1 & L2 IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Ensuring proper documentation, notification, tracking, and follow up of all incidents.
• Manage and mentor onsite team in Asia Pacific
• Manage vendors for Project Delivery
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes

Requirements:

• Min. Diploma in IT Technology or its equivalent
• Minimum of 3-5 years of experience in providing L1 & L2 IT support to end-users.
• Proficiency in troubleshooting and resolving technical issues with Windows.
• Good knowledge and experience in supporting Microsoft Office applications, VPN, SharePoint, and user client hardware.
• Basic knowledge of IT infrastructure related Desktop / Laptop / Network / Wifi
• Solid understanding of incident management processes and ability to document, notify, track, and follow up on all incidents.

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Client: UOB@ Tampines Centre/Far Eastern Bank Building @ CecilSt /Punggol( upcoming ie 2026/2027) depends on team supporting. (Staff cannot choose of work location)

Department: WORC –Projects Operational Readiness Support (Cash/ Payments/ Trade/ Loans/ Channels)

Job Duration: 6 Months (Renewable Based on Performance/Project Demand)

Position: 5x Bank Officer/Senior Officer (QualityAssurance Testing Project)

Working Hours: 9AM to6.30PM Monday to Thursday, and 9AM to 5.30PM Friday with 1 Hour meal break

Job Description

You will be part of the Wholesale OperationalReadiness Centre ensuring seamless implementation of technology changes througheffective Testing, Training and Documentation. Product verticals supported areCash/ Payments/ Trade / Loans/ Channels Operations Centres.

Key Responsibilities

• Handle Manual/ Automated Test Execution (using TOSCA/ other Bank Approved tool) as per the UAT Plan in line with the test strategy and test plan
• Ensure all test scope and test cases are executed and fulfil the specified requirements within the agreed timeline
• Report defects discovered in UAT, attend defect calls and participate in defect management process and retest
• Review UAT test results and publish test metrics
• Ensure UAT artifacts and sign-offs are saved as the UAT audit trail
• Provide operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users
• Provide post-implementation support to operations users

Job Requirements

• Bachelor’s degree preferably in Computer Science
• Some experience preferably in financial institutions; those without experience are welcome to apply as training will be provided
• Experience in operations especially Swift standard in either Cash Management/ Trade Finance/ Loans/ Channels will be an added advantage
• Proficient computer skills or programming skills
• Experience in automation using tools like TOSCA, Selenium, Appium
• Strong analytical skills
• Good communication and interpersonal skills
• Able to work independently and in a team
• Motivated driven and can work under pressure and able to complete task given within the project timeline
• Have a strong organization belonging, team player and willing to share knowledge
• Positive attitude, willingness to learn and motivated to find solutions to the problem

Things to Note :

• May need for OT/Weekend Work, depends on Projects timeline
• Prefer candidates who can work in FEB, Punggol or Tampines
• 100% work in office, no WFH arrangement is allowed
• Immediate onboarding or in May would be preferred
• Salary Range + 0.5 Mth completion bonus: S$2,400 to 3,500 per month

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

Lab Assistant

Job Summary:

• Pay: $12-$18/h
• Location: Loyang Way
• Working Days: Mon - Fri
• Working Hours: 8.00pm – 6.00am (Night Shift)
• Training Period: 8.00am - 5.00pm (1 Week)
• Contract: Until End June (Extendable)

Job Responsibilities:

• Washing and sterilising of equipment
• Testing of endoscopes in cleanroom/lab environment
• Ensure proper handling and hygiene standards
• Follow SOPs and safety procedures
• Other ad-hoc duties as assigned

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

**We regret to inform that only shortlisted candidates would be notified.

Registration Number: R25158507
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Plan and lead Ops team as PMO for implementing FLEXCUBE CASA module for Korea Branch.
• Creating plan and support BA to define the business requirements and ensure the system coverage. Progress and issue management also included.
• Support the Project Manager and client’s PMO team in planning, tracking, and coordinating project activities to ensure smooth project execution.
• Develop and maintain project plans, schedules, progress reports, dashboards, and other project management documentation.
• Monitor project timelines, deliverables, and dependencies, ensuring any delays or risks are promptly identified and escalated.
• Assist in preparing and consolidating weekly or monthly project status reports for both internal and client stakeholders.
• Ensure adherence to the client’s project management framework, compliance standards, and documentation templates.
• Coordinate with various workstream leads, vendors, and cross-functional teams to facilitate communication and issue resolution.
• Assist with change request management, risk and issue tracking, and lessons learned documentation.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 3 years’ experience in top-tier or leading consulting firms with a focus on the banking industry projects.
• Excellent stakeholder engagement and collaboration skills, with the ability to work effectively with geographically dispersed teams across overseas offices.
• Good socialization skills
• Professional Mindset with Responsibility and Strong self-discipline and commitment to the project success.
• Good communication skill in both English and Korean or Japanese (Business-level proficiency as mandatory) to liaise with Korean or Japanese stakeholders and clients.
• Expertise in PMO role for package system implementation project
• Proven experience in end-to-end project management, including planning, execution, monitoring, and closure of system implementation projects, with accountability for timeline, scope, budget, and quality delivery.
• Strong risk, issue, and stakeholder management capabilities, with the ability to proactively identify project risks, drive mitigation plans, manage cross-functional dependencies, and report effectively to senior management and steering committees.
• Implementation experience and knowledge of Oracle Flexcube is a plus.
   

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Raffles Place

12 Months Contract

9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday

Job Description

The successful candidate will be part of the Private Bank Trade Support team providing middle office trade settlement support for security transactions and all other settlement related activities. These activities include:

• Liaison with Back Office and counter parties to ensure accurate and timely settlement of Securities Transfers transactions.
• Validate security transactions in PB system prior to instructing processing units.
• Communicate settlement discrepancies/exceptions to Front Office, Back Office and relevant parties including providing instructions and guidance on proper resolution of issue.
• Reconcile cash and security positions with internal and external counter parties on a daily basis and ensure timely resolution of any discrepancy.
• Providing support for opening of accounts, both internal and external, to facilitate settlements.
• Dissemination of corporate action notifications from custodians and ensuring timely receipt of response from Front Office.
• Coordinating with internal and external parties to process client’s portfolio transfer instructions involving different asset classes.
• Maintenance of static data of securities in PB system
• Providing assistance and advice on security settlement subject matters.

Requirements:

• Diploma or Degree in Banking, Finance, Business or related discipline

• Minimum 2 to 5 years of relevant experience in securities settlements, trade support or middle office operations
• Hands on experience in Securities Transfers within a Wealth Management/Private Banking environment and candidates with broader Settlements background would be a plus.
• Prior experience in Private Banking or Wealth Management environment would be advantageous
• Familiar with end to end trade lifecycle; validation, settlement, reconciliation and exception handling

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Location: Jurong East Govt
Pay: $13 per hour (with CPF) / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week, with AM and PM shifts (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• HMI certification / BCA / HCA work experience.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The IT Support Engineer provides end-user support, maintains IT systems and infrastructure, and supports clinic operations across multiple sites. The role includes Clinic Management System (CMS) application support, basic SQL/database troubleshooting and API integration support to ensure seamless system connectivity.

This position involves hands-on troubleshooting, system administration and close collaboration with internal stakeholders and vendors to ensure reliable and secure IT operations.

Key Responsibilities

1. IT Support & Operations

• Provide Level 1 (L1) support across clinic sites, including troubleshooting:
• CMS systems End-user computing (EUC) devices, including workstations, mobile devices, printing/scanning devices and VoIP/digital telephony systems
• Wireless access points and network connectivity
• Manage IT helpdesk tickets and ensure resolution in accordance with service level agreements (SLAs)
• Support multiple clinic sites, including onsite assistance when required
• Support clinic setup, relocation and decommissioning activities
• Conduct user training and maintain IT documentation
• Maintain IT asset inventory and track software license renewals

Develop and continuously improve IT documentation, SOPs and knowledge base articles

2. Infrastructure & Security Support

• Support and maintain IT infrastructure, including firewalls, networks, servers, NAS and security systems
• Perform system administration tasks including backups, patching, updates and monitoring of system alerts and logs
• Assist in audits, system reviews and incident investigations in compliance with organisational and regulatory requirements (MOH, PDPA, HIA)
• Troubleshoot system integrations, including API connectivity between CMS and third-party applications
• Support IT security initiatives and recommend improvements to enhance system resilience and compliance

3. Systems & Project Support

• Support system migrations, clinic transitions and data validation activities, working with users and vendors
• Collaborate with internal teams and vendors to troubleshoot issues and implement system enhancements
• Assist in application deployments, testing, rollouts and user training
• Support API integration testing and validate data flows during system upgrades and deployments

Requirements

• Diploma in Information Technology or related discipline, with at least 2 years of relevant experience
• Experience in supporting and administering Clinic Management Systems (CMS)
• Healthcare industry experience is an advantage
• Strong analytical, problem-solving and communication skills
• Ability to work in a fast-paced, team-oriented environment
• Working knowledge of SQL databases
• Basic understanding of APIs (RESTful services), including testing and troubleshooting integrations
• Experience in IT administration (system maintenance and user management) preferred
• Self-motivated with a willingness to learn and improve technical skills

Additional Information

• Standby support for evening and weekend clinic operations may be required on a rotational basis
• Perform other IT-related duties as assigned in line with operational and business needs

*Please note that this is a 1-Year contract position

What does the job involve?

You will be part of a highly operational cargo and shipping desk in Equinor, responsible to support cargo and shipping operators in Equinor’s global trading activities. The role involves close, day‑to‑day coordination with a wide range of internal and external stakeholders and requires accuracy in systems entries and strong follow-up in a fast‑paced environment.

What will my tasks be?

Within this position, your key tasks will be to: 

• Ensure accurate and timely system entries to record execution of voyages and delivery of cargoes
• Follow-up of vessel daily system forms submissions, liaison with vessel to correct reports entries where required
• Prepare and handle operational documentation related to port calls, cargo operations and voyages
• Process Agency, Port Disbursement, Bunker payments
• Review and approve Inspection Invoices for services performed
• Actively support digitalisation efforts and efficient use of operational and analytical tools
• Maintain high focus on data quality, reporting accuracy and timely information flow
• Contribute to a good working environment
• Have strong engagement with stakeholders, both internally and externally, including Cargo/Shipping Operators, Traders, Charterers, Deal handling team, Ship owners, Vessels Masters and Agents
• Be comfortable working in a fast-paced environment with multiple ongoing tasks, tight deadlines and at times irregular working hours

Here's what we expect from you

• Bachelor’s degree in Maritime, Logistics or related discipline will be an advantage
• Strong proficiency in Excel and English
• Trustworthy and reliable, able to deliver on commitments and timelines
• Strong and energetic team player who enjoy engaging with multiple stakeholders across locations and business units  
• Demonstrate a can-do attitude and a solution-oriented mindset
• Analytical and commercial mindset
• Innovative and open to seeking and exploring alternative solutions in close collaboration with others  
• Comfortable managing multiple systems and interfaces

*Please note that this is a 1-Year contract position

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

The Job:

• Manage customer feedback across its full lifecycle, ensuring timely responses, accurate tracking, and appropriate escalation.
• Serve as a key contact for complex or sensitive cases, working closely with relevant teams to drive coordinated resolutions and review customer communications for professionalism and brand consistency.
• Manage the Voice of Customer ecosystem, ensuring data accuracy, monitoring customer satisfaction metrics, and translating insights into performance improvement actions with relevant teams.
• Coordinate and manage customer board meetings with key stakeholders, preparing materials, tracking KPI performance and action plans, ensuring visibility and follow through.
• Represent the organization in customer care governance, ensuring alignment with regional standards, and acting as a key liaison on customer‑related matters

Requirement:

• Diploma or Degree in Business Administration, Communications, Service Management, Hospitality Management, Marketing, or related fields.
• Minimum4 years of relevant experience in Customer Experience (CX), Customer Relations (CR), complaints management, service quality, or customer management, preferably in a service-driven environment

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599