Total 1,355 Customer Service / Call Centre job vacancies

Role Overview
The GIS Support Engineer provides the daily operational backbone for a production Esri ArcGIS Enterprise environment, delivering proactive monitoring, first-response incident handling, routine GIS administration, lower-complexity service request delivery, and embedded quality assurance. The role also owns operational documentation and provides on-call coverage in rotation with the rest of the technical team.

The GIS Support Engineer works closely with the Senior GIS Engineer / Tech Lead, who provides technical mentorship and code review, and escalates complex issues according to the agreed severity model.

Key Responsibilities

Daily Monitoring & Service Health
• Perform daily health checks on the ArcGIS Enterprise platform — Portal status, map service availability, REST API endpoints, and batch job runs.
• Maintain the operational dashboard; alert early on anomalies in service availability, response time, or batch job completion.
• Contribute to the 99.5% monthly system availability target through proactive monitoring and rapid first-response action.

Routine GIS Administration
• Create, author, publish, start, stop, and refresh map and geoprocessing services.
• Add, remove, and configure map layers; manage symbology, cartography, and scale dependencies.
• Create and manage cache for various layers and groups of layers; tile cache maintenance.
• Monitor and maintain spatial data currency and integrity; flag data issues to the Tech Lead.
• Optimise layers for performance; regular geodatabase compress and analyse runs as directed.

Service Request Delivery (Lower Complexity)
• Deliver service requests of smaller complexity (typically up to 3 man-days) end-to-end — analysis, implementation, testing, and documentation.
• Prepare and maintain functional specifications, design notes, user guides, and administration guides for delivered changes.
• Escalate higher-complexity service requests to the Senior GIS Engineer / Tech Lead with a clear handover.

Incident Response (Sev-2 / Sev-3 First Responder)
• Act as first responder for Severity 2 and Severity 3 incidents; acknowledge within the response window and drive initial diagnosis.
• Immediately escalate Severity 1 incidents to the Senior GIS Engineer / Tech Lead and Project Manager.
• Track and update incident progress and resolution on the client's helpdesk support platform.
• Co-operate with the client's infrastructure FM team for issues that cross the application/infrastructure boundary.

Batch Jobs & REST API Monitoring
• Monitor the scheduled batch jobs daily; raise alerts and perform first-level troubleshooting on failures.
• Perform daily REST API endpoint health checks; log response times and escalate anomalies.

UAT, Testing & Quality Assurance
• Prepare and refresh base test data sets for UAT and independent testing; support end-to-end flow testing.
• Execute test cases, log defects, track them through retest and closure, and maintain the defect register.
• Perform regression checks after service request deployments to production.

Documentation & Reporting
• Maintain operational documentation — administration guides, runbooks, service logs, and change records — after every change.
• Supply operational data (incident logs, service metrics, batch job history) to the Project Manager for the monthly progress report.

End-User Support & On-Call Coverage
• Respond to ad-hoc user queries and provide day-to-day guidance on the use of the system (approximately 20 active users).
• Participate in the on-call roster for out-of-hours support; maintain readiness to handle Emergency Service Requests.

Key Requirements

Experience (Mandatory)
• Minimum 2 years of hands-on experience supporting, administering, or developing on Esri ArcGIS software (ArcGIS Enterprise and/or ArcGIS Pro).
• Experience working within a formal service management process (incident, problem, change) with defined SLAs.
• Experience using a helpdesk or IT service management platform to log and track tickets.

Core Technical Skills
• Esri ArcGIS Enterprise (v11.x) — map services, Portal, layer publication, and basic server administration.
• Esri ArcGIS Pro — map authoring, geoprocessing, and geodatabase handling.
• Python (ArcPy and general scripting) for automation and data processing.
• Working knowledge of JavaScript, HTML, and the ArcGIS API for JavaScript for lightweight web map and widget work.
• Microsoft SQL Server basics — T-SQL queries, joins, indexing concepts, and spatial data types.
• Windows Server operations — services, tasks, logs, and basic PowerShell.
• Version control (Git), ticketing/helpdesk tools, and documentation tooling (e.g. Confluence, SharePoint, or equivalent).

Personal Attributes
• Strong attention to detail, disciplined operational habits, and a user-first mindset.
• Clear written and verbal English communication; able to document issues and solutions crisply.
• Willingness to participate in an on-call rotation and respond to out-of-hours incidents when required.
• Eagerness to learn — stays current on ArcGIS releases, SQL Server updates, and geospatial best practices.

Qualifications
• Diploma or Bachelor's degree in Computer Science, Geographic Information Systems, Geomatics, Information Technology, or a related discipline.
• Must be Singapore-based and eligible to work in Singapore.
• Able to obtain and maintain the relevant government security clearance for the engagement.

Nice-to-Have Qualifications
• Esri ArcGIS certifications (e.g. ArcGIS Pro Foundation, Enterprise Administration Associate).
• Microsoft SQL Server (e.g. Azure Database Administrator Associate) or comparable database certification.
• Exposure to .NET / C# development for ArcGIS customisations or add-ins.
• ISTQB Foundation (or similar) testing certification and experience with structured QA methodologies.
• ITIL v4 Foundation certification.
• Prior experience supporting Singapore government agencies or statutory boards.
• Awareness of OWASP Top 10 web application security risks.
• Familiarity with Government Commercial Cloud (GCC) or similar hardened cloud environments.

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

1 Support customers and ensure customer satisfaction by

- Providing prompt & relevant technical / information assistance to each customer

- Gather & communicate customers’ feedback concerning the company's product quality, delivery & services to SAM management

- Highlight / initiate / lead / execute customer satisfaction activities with other departments

2 Adhere and abide with all Customer rules, compliance, quality and safety policies

- Ensure & practice good housekeeping

- Observe all safety rules of the company and at customer premises

- Exercise safety precautions

- Use approved, safe methods & procedures while working in the factory premises

3 Perform failure analysis and prepare failure analysis report for each defective product

- To receive training for competency to perform failure analysis

- Correctly identify & verify all defective products made

4 Defect & Crisis Management

- Lead & execute control & containment activities in the event of quality trouble

- Be familiar with & exercise proper trouble escalation, if the need arises

- Perform on-the-job task when appropriate (as per training planning)

Requirements
- Minimum Diploma or Degree in any Engineering discipline.

- Preferably with 2 to 4 years of relevant experiences.

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg
EA License No: 99C4599

Job Responsibilities:

1.    Serve as a focal point of contact for customer on aircraft status monitoring, work progression and smooth
running of FH3P daily operations.

2.    Updating of flight schedules into WATS and ensure that all re-timed flights are manually amended in WATS.

3.    Ensure precise and on time communication regarding all schedule disruptions with customers.

4.    Generate daily flight movement report.

5.    Ensure that EOHFs are correctly raised for all chargeable transits.

6.    Collating seasonal flight schedules

7.    Scanning and forwarding of tech logs/fuel chits/TR check sheets to MCC/airlines.

8.    Monitor and manage incoming telex and emails from Airlines regarding changes to a/c type, equipment,
work requirements to ensure customers’ requests are processed.

9.    Follow through with differing post-flight operating procedures, depending on the airline requirement.

10. Send delay reports to customer MCC, update delay reports into CAMS and consolidate all reports for weekly
reporting.

11. Keep track of all details regarding AOG and Ad-hoc requests

12. Performs such other duties as assigned to him/her by the Customer Response Executive (CRE)

Job requirements:

1.    Minimum ITE Certificate / Diploma in any discipline

2.    Possess good communication skills

3.    Good experience in MS Office (Word, Excel, Powerpoint)

4.    Able to work under pressure

5.    Able to work 12 hours rotating shift work (Includingweekends and Public Holidays)

Key Responsibilities

• Greet and welcome clients warmly upon arrival
• Manage appointment bookings, confirmations, and client check-ins/check-outs
• Provide clear and professional guidance to clients on services, schedules, and facilities
• Support service flow and coordination with wellness coaches and technicians
• Handle phone and WhatsApp inquiries, including rescheduling and cancellations
• Maintain a clean, organized, and inviting front-of-house and reception area
• Ensure smooth service usage and credit tracking through our booking platform
• Support onboarding of new clients and explain health declarations or consent forms
• Collaborate with the team to deliver exceptional client experiences
• Assist with events, VIP visits, and occasional administrative tasks

Requirements:

• Prior experience in hospitality, wellness, customer service, or front desk roles desirable but not mandatory
• Strong interpersonal and communication skills
• Proactive, detail-oriented, and able to multitask in a dynamic environment
• A warm, polished, and professional demeanour
• Passion for health, wellness, longevity or client care is a strong advantage
• Flexibility to work on rotating shifts (including weekends and Public Holidays)

Why Join Us

• Work in a modern, innovative, and purpose-driven wellness centre
• Be part of a passionate and collaborative team
• Receive wellness perks and opportunities for growth
• Make a meaningful impact in people's lives every day
• Enjoy a 5-day work week with 2 days off

Interested candidates, please send in your updated resume to cv.get@recruithaus.com.sg

This is in partnership with the Employment and Employability InstitutePte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Recruit Haus’ PDPA and e2i’sPDPA.

About Schroders

We’re a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 5,000 people on six continents. And we’ve been around for over 200 years but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.

The team

As an integral part of the team, the Client Service Manager works closely with the Institutional Sales Team and is responsible for account management of institutional clients in Southeast Asia. Client types range from central banks, sovereign wealth funds, supranational, government agencies, statutory boards, investment consultants, endowment funds, pension funds, insurance and family offices.

What you’ll do

• Serve as a trusted point of contact for institutional clients by promptly responding to and resolving queries, providing clear, accurate, and timely information.
• Proactively manage and follow through on client issues and service requests to ensure effective resolution and high client satisfaction.
• Gather, understand and represent client requirements to relevant teams across Schroders, working collaboratively to enhance and optimise key client-facing processes.
• Oversee and manage activities related to errors, omissions, and complaints, ensuring accurate documentation and timely escalation in line with policies whilst striving towards a goal of zero errors.
• Foster and maintain strong relationships with the global onboarding team to stay updated on client onboarding progress and processes. 
• Involvement with on/offboarding processes for segregated mandates in collaboration with key stakeholders.
• Ensure all side letters, amendments and bespoke clauses within client legal agreements are accurately documented and executed in accordance with established procedures.
• Deliver timely client communications regarding changes, updates, regulatory notices, and important information, ensuring content is clear and relevant.
• Act as the key liaison with operations and reporting teams to facilitate reporting requirements for new and existing clients, ensuring delivery of high-quality information.
• Partner closely with Operations and other business areas to continually improve service delivery and maximise value for clients.
• Plan, coordinate and host client meetings, including ongoing client lifecycle reviews, acting as a knowledgeable representative of Schroders and its operations.
• Gather and provide all necessary information to support clients in completing their ad hoc requests, ensuring requests are dealt with efficiently and professionally.

The knowledge, experience and qualifications you need

• Recognised university degree with at least 8 years’ of experience in client servicing or relationship management within asset management, preferably with a focus on Southeast Asia institutional clients
• Understanding of asset management clients and products (e.g. segregated and sub-advisory mandates, fund structures, public assets and alternatives) across institutional clients such as pension funds, insurers, and sovereign wealth funds and wealth.
• Familiarity with the APAC regulatory landscape and local market practices.
• Demonstrated history of delivering high standards of client service, managing complex client relationships, and acting as the main point of contact for institutional investors.
• Proven adaptability to change, including involvement in business transformation, process optimisation projects, or regulatory-driven change projects.
• Experience partnering with sales and investment teams, operations, legal, risk and compliance functions to resolve complex client issues and deliver solutions.
• Strong analytical and problem-solving abilities, particularly when addressing client queries, change requests, and escalations.
• Excellent verbal and written communication skills, with the ability to present complex information to institutional clients and internal stakeholders at a variety of seniority levels.
• Knowledge of Custody and Settlement: Awareness of custody operations, trade settlement, and fund administration processes relevant to institutional clients.
• Proficiency in CRM systems, client reporting platforms, and data analysis tools; comfortable with Excel, PowerPoint, and potentially data visualisation software.
• Strong client-first mindset, with experience tailoring service to meet diverse client needs across multiple APAC jurisdictions.
• Sensitivity to cultural and business practice differences across APAC markets to ensure effective and respectful client engagement.

We're looking for the best, whoever they are

Schroders is an equal opportunities employer. You're welcome here whatever your socio-economic background, race, sex, gender identity, sexual orientation, religious belief, age or disability.

Handle

• end-to-end policy servicing and transactions via phone and email within service standards
• Respond to customer enquiries and provide timely support
• Process policy transactions, refunds, and receipting activities
• Support credit control for commercial insurance policies
• Ensure accuracy and efficiency in all pre-sales and after-sales service activities
• Track and prepare monthly management reports and statements of accounts
• Follow Standard Operating Procedures (SOPs) in daily operations
• Collaborate with internal teams and external stakeholders (e.g. Underwriters, Claims, Finance, IT, Banks, and intermediaries)
• Support process improvements and service enhancements to improve efficiency and customer experience
• Assist in system testing and implementation of business requirements when needed
• Work towards individual and team KPIs
• Perform any other duties as assigned

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Responsibilities

• Handle outbound calls, enquiries and emails on policy cases and requests
• Support the team with administrative duties
• Deliver consistent and excellent customer experiences across multiple channels (hotlines, emails, portals etc)
• Work with the team to meet the stipulated service levels
• Comply with internal policies and procedures
• Other ad-hoc duties assigned

Requirements

• Diploma/Degree in any relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to meganng@recruitexpress.com.sg

Megan Ng Su Ting (CEI No.: R23115059)

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Evaluate and handle the processing of all sales orders and administrative transactions while ensuring accuracy and timeliness.

Monitor, co-ordinate and negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries, if necessary, seek advice from Sales Solutions Engineers

Coordinate with freight forwarders for the shipment of goods with competitive freight cost.

Job Requirements:

Have a minimum 2 years experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

MORROW HEALTH

MORROW Health is Singapore’s largest integrated fitness and recovery destination, designed to help individuals build healthier, more resilient lives through intentional daily habits. Grounded in lifestyle medicine, MORROW Health brings together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programmes and purpose-built environments that make sustainable lifestyle change achievable. Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW Health helps members recognise patterns, build consistency, and stay accountable—turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.

Location: Singapore
Reports To: Membership Experience Manager

Role Overview 

As a MORROW Experience Executive, you will be the first point of contact for our members and guests, playing a critical role in shaping their journey with us. You will manage daily queries, provide exceptional service recovery, and ensure every interaction reflects our brand values of care, wellness, and excellence. 

This role goes beyond standard customer service — you will act as a brand ambassador, guiding members through our service offerings, resolving feedback promptly, and creating meaningful experiences that foster loyalty and retention. 

Key Responsibilities 

• Handle customer feedback, complaints, compliments, and inquiries with professionalism and empathy. 

• Provide accurate information on all service offerings (wellness, recovery, nutrition, and lifestyle facilities) to members and guests. 

• Manage and maintain merchandise inventory: monitor stock levels, ensure timely replenishment, oversee visual-merchandising standards and presentation of retail displays to uphold our brand experience. 

• Support the daily operations of the membership desk, including rostering coverage, queue management, and appointment scheduling. 

• Log, escalate, and follow up on service issues in line with SOPs, ensuring timely resolution and service recovery. 

• Maintain up-to-date knowledge of promotions, membership packages, and new service launches. 

• Collect and relay member feedback to the Manager for continuous improvement initiatives. 

• Assist in the execution of member engagement activities, workshops, or events. 

• Ensure data accuracy when updating member records in the CRM system. 

• Uphold confidentiality, service consistency, and compliance with organisational standards. 

Requirements

• Diploma/Certificate in Hospitality, Business, Customer Service, or related field. 

• Minimum 1–3 years of experience in customer-facing roles, preferably in hospitality, healthcare, fitness, spa, or wellness environments. 

• Strong communication and interpersonal skills, with a natural customer-first mindset. 

• Ability to remain calm under pressure and resolve conflicts with professionalism. 

• Tech-savvy with experience using CRM or booking systems. 

• Team player who is adaptable, proactive, and comfortable working in a startup environment. 

• Bonus: Prior experience in wellness-focused settings such as gyms, spas, recovery facilities, or health & lifestyle clubs. 

Why Join Us
This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You will contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.

At Morrow, you will not only help define operational excellence but also build the culture, rhythm, and future of interventions. You won't just be joining a team. You will be co-creating tomorrow.

Morrow Health Pte Ltd is an equal opportunity employer committed to building a diverse and inclusive team.

• Provide both operational and administrative support in General Office
• Photocopying worksheets
• Sick bay duties
• Office administrative duties such as printing
• Assisting in inventory management
• Ensuring a safe learning environment for canteen duties, porch duties, dismissal duties, temperature taking exercise
• Assisting teachers in preparation and packing of teaching and learning resources
• Maintenance and preparation of special rooms for lessons e.g. preparation for Science practical classes or housekeeping after Art lesson
• Assisting in any out of the class/school activities
• Any other duties related to supporting teachers and office staff as assigned by the Administrative Manager

Workplace: Marymount area
Working days: Mon-Wed 8am-5pm, Thurs 8am-4.30pm, Friday 8am-5pm
Lunch: 30 mins
$10/hr

Assignment date: 11 May 2026 - 22 May 2026

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Company Overview

• Princess's Cottage: The Nails Story is a premium nail salon chain in Singapore offering professional nail, eyelash, eyebrow, and waxing services. Known for quality, hygiene, and excellent customer experience across multiple outlets including Tampines, Pasir Ris, Sengkang, and Somerset.

Job Summary

Manage inbound and outbound calls to handle appointment bookings, enquiries, and customer issues while supporting salon operations and promoting services to enhance customer satisfaction and revenue.

Responsibilities

• Handle inbound and outbound calls to book appointments, respond to enquiries, manage cancellations, and conduct follow-ups professionally
• Update client records, preferences, and service history accurately using the salon booking/CRM system
• Provide clear product and service information to customers and recommend add-ons and promotions to increase sales
• Resolve customer complaints empathetically and follow up promptly; escalate issues to management when necessary
• Coordinate with salon receptionists and technicians to ensure smooth appointment flow and timely service delivery
• Process payments and refunds and assist with basic POS operations as needed
• Monitor and report daily call volumes, missed calls, booking trends, and customer feedback to support operational improvements
• Maintain and update phone scripts, FAQs, and standard operating procedures; suggest service improvements

Required competencies and certifications

• Strong customer service skills demonstrated by courteous phone manner, active listening, empathy, patience, and conflict resolution
• Proficiency in using booking/CRM systems, MS Office, and basic POS operations with the ability to quickly learn new software
• Ability to upsell services and meet sales-related KPIs such as conversion rates, customer retention, and average spend
• Professional appearance, punctuality, and flexibility to work shifts including evenings and weekends

Preferred competencies and qualifications

• Diploma, A-levels, or equivalent education; relevant coursework in hospitality, retail, or beauty industry preferred
• 1–3 years of experience in customer service, call center, or front-desk roles; salon or F&B experience is an advantage
• Skills in multi-site coordination, time management, accurate data entry, teamwork, and problem-solving
• Proficiency in spoken and written English; knowledge of Mandarin or other local languages (Malay/Tamil) is a plus for customer communication

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Responsibilities

• Responsible for resolution of customers’ enquiries and feedbacks in an efficient, timely and effective manner, providing excellent customer service experience

• Communicate efficiently and work with inter-departments for customers’ feedback/complaints on service and quality

• Manage all service-related jobs and ensuring all the information is properly recorded

• Manage all communication channels, including phone calls, email and social media channels

• Collate information for operations teams and ensuring all the information have been properly disseminated to all stores such as new menu or promotional items

• Consolidate operations related reports

• Perform ad-hoc tasks and responsibilities assigned by Operations Service Manager and/or Operations from time to time.

• Reviewing CCTV footage and ensure that cashiering procedures are adhered to. 

• Managing day-to-day loyalty related (CRM) enquiries from members, internal colleagues, departments & stores. 

• Involving and assist with issues related to store projects, store renovations, new store openings and other aspects related to operations workflow and procedure. 

• Provide reports and analysis for operations, services and quality improvements. 

Requirements

• At least 3 years of relevant customer service working experience (experience in F&B operations would be an added advantage)

• Proficient in the use of Microsoft office applications such as Microsoft Word, Excel and Power Point

• Great interpersonal, oral, and written communication skills

• Meticulous with good follow up skills and understanding of CRM program

• Able to multi-task effectively and work in a fast-paced environment

• Responsible for assigned inbound shipments in Singapore.
• Manage & update all import discrepancies.
• Promptly handle customer inquiries, complaints, and feedback.
• Coordinate with the origin country in case of any discrepancy...
• All emails are to be replied to in a timely manner, but not later than the end of the business day.
• Resolves product or service problems by clarifying the customer’s complaint, determining the root cause of the problem, and selecting and explaining the best solution to solve the problem.
• Ensure all import shipments are handed over to a third party for SG delivery as per the required service.
• Identify the service codes (ADC and eADC) for correct billing.
• Coordinate with Ops to print labels for Ninja van & TCK couriers.
• Responsible for any return shipment or export to LHR, HKG, or TPE
• Manage & handle all undelivered shipments.
• Ensure the weekly KPI for POD closure is maintained at 98% completion by running a daily report and liaising with delivery vendors.
• Ensure all local and international pickups are arranged under Ad-hoc

Good Comand over English / Chinese Language

Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity.

Maintaining consistent quality control, standardizing procedures and policies, and establishing expectations of customer service.

Interact with customers to provide and process information in response to enquiries, concerns and requests about quotation and operational matters in a timely and accurate manner and providing excellent customer services.

Job Responsibilities:

· Handle enquiries, prepare quotations, process shipment and transport requests.

· Manage incoming calls

· Coordinate with customers for their local, import and export shipments

· Understand import and export process

· To complete all required documentations on time.

· To provide customers with proof of deliveries on time

· To submit all documents for billing on time

· Provide assistance with sales and marketing activities as required

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.

· Follow communication procedures, guidelines and policies

· To liaise with customers/drivers with regards to any delivery issues

· Tallying/monitoring of deliveries’ invoices

· Check and following up of returns

· To report incidents and hazards as per the relevant working instructions.

· Ensure accurate data entry in reports

· Any other ad hoc task assigned

Job Requirements:

· GCE “O” level certification or ITE certificate or Diploma holder

· At least 2 years of working experience in the related field is required for this position. Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset

· Possess effective organizational and follow-up skills, paying attention to detail

· Good working attitude with positive customer mindset

· Able to work under pressure in a fast-paced environment

· Good to have at least basic experience in sea/ air shipment procedures

· Team player, independent with good communications skills.

· Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

• Work Location - Clarke Quay, Central Region
• Working Hours - Mon to Thurs 8.30am - 6pm, Fri 8.30am - 5.30pm
• Monthly Salary - up to $2650
• Govt Agency, 6 +6 months contract

Job Scope:

• Support user engagement workshops for the implementation of a Financial Planning system, including gathering and documenting business requirements
• Assist in system continuous improvement, including managing Change Requests and supporting new feature testing
• Maintain master data in the Workday system and support budget-related operations
• Organize, maintain, and update project documentation and Standard Operating Procedures (SOPs)
• Support stakeholders in understanding system workflows and controls for budgeting and planning processes

Requirements:

• Diploma in any relevant field
• Strong analytical thinking, problem-solving, and critical reasoning skills
• Good time management with the ability to multitask and prioritize effectively
• Meticulous, detail-oriented, and able to work both independently and in a team

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

Job Description

• Serve as the primary point of contact for all inquiries and issues raised by internal and external stakeholders, ensuring timely and effective resolution.
• Drive client and stakeholder satisfaction by minimizing rework and consistently meeting deliverable requirements, service level agreements (SLAs), and defined performance targets.
• Act as a backup resource during contingency situations to ensure uninterrupted business operations and service continuity.
• Conduct periodic reviews of L2 Support ticket updates, proactively following up with teams to ensure timely progress and resolution in alignment with SLA commitments.
• Perform administrative and reporting duties, including the preparation of ad-hoc reports by collecting, analyzing, and interpreting data to generate actionable insights and support process improvements.

Job Details:

• Working hours: Mon – Fri, 8:30am – 6:00pm. Sat 8:30am – 12:45pm (OT)

• Contract duration: 6 months, extendable to 9months-1year

• Location: Pandan Gardens

Job Scope:

• Provide logistical support in the parts store to facilitate operations

• Collaborate with service team and ensure their requirements are being addressed

• You will provide Parts costing information, handle ordering of the Parts not in stock and update the service team on the delivery details

• Part of the job scope is to monitor and handle stock checks daily/weekly to ensure healthy inventory levels

• You shall check, receive and inspect items and quantities delivered in a timely manner

• Verify parts against invoices, purchase orders or requisitions to ensure accuracy will be part of your accountability

• Issue and keep proper records of the required purchase orders, invoices and inventory reports

• You are to maintain daily housekeeping to ensure Parts Store cleanliness and tidiness

• Adhere to safety and security procedures in handling parts

• Provide administrative duties to support supervisors

Requirements:

• Proficient in Microsoft Office applications and meticulous in numbers

• A strong team player with good interpersonal and communications skills

• OT Payable for work done on Saturday

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile. https://sg.persolgo.com/job/apply/15751

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Monday to Friday: 10am to 7pm

As an Operations Support Officer in school, you will be working in a school to provide operational support in various areas such as:

• Maintain the general cleanliness of equipment and the workplace

• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment

• Operate and maintain basic office equipment and materials

• Any other duties assigned by the supervisor

Requirements

• Prior experience in cleaning, logistics or simple administrative duties would be preferred

• Have an acceptable level of fitness and resilience to be able to perform the role effectively

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable applications for the position of Executive, Student Services Centre and Admissions in the Office of Academic Administration & Services.

The Student Services Centre (SSC) delivers high-quality, integrated services that support students from admission through graduation and beyond. We are looking for a motivated and service-oriented individual to join our SSC. The successful candidate will play a key role in supporting students and alumni by delivering efficient, accurate and high-quality services.

Responsibilities

You will oversee a comprehensive suite of student-facing services, ensuring seamless operations, high service standards, and a consistently positive experience for students, alumni, and faculty. You will lead process improvements, champion service innovations, and guide the team to deliver accurate, timely, and student-centric solutions across admissions, scholarships, financial assistance, insurance schemes, and other key service areas.

• Attend to a wide range of student and alumni enquiries via counter, email and phone, providing timely and accurate assistance.

• Deliver quality frontline services such as fee collection, issuance of status letters, and replacement of certificates and transcripts.

• Process payments received via bank transfer and at the SSC counter, and update records in the SAP system.

• Maintain and update SSC-related information in the NIE Student Portal.

• Support student admissions and matriculation exercises, including student pass processing, student concession card applications and document verification.

• Support the SSC Manager in preparing the SSC annual budget.

• Assist the Budget Manager with departmental budgeting matters.

• Participate in ad hoc projects and initiatives.

• Undertake any other duties as assigned.

Requirements

• A Polytechnic Diploma.

• At least 3 years of relevant experience in providing a broad range of student services within a university or similar educational environment.

• Service-oriented, with a strong passion for delivering excellent customer experiences to students and alumni.

• Excellent interpersonal and communication skills, with the ability to build and maintain positive working relationships.

• Strong organisational skills with the ability to multi-task, prioritise effectively, meet deadlines, and produce accurate, high-quality and detail-oriented work.

• Possess strong analytical and problem-solving abilities, with sound judgement and the ability to make timely decisions.

• Proficient in Microsoft Office applications

• Experience with process automation or Robotic Process Automation (RPA) tools will be an advantage.

• Demonstrates professionalism, discretion, and adherence to institutional policies and confidentiality requirements.

• Able to support overtime duty once a week; flexibility to adapt to varying work schedules is required.
  

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus.  This is subject to the availability of seats.

Senior Operations Executive (Welfare Home)

• Salary : $4500 - $5,600
• Location: Buangkok
• Working hours: Mon – Friday 830am to 630pm  
• Duty Officer shift – 7.30am to 7.30pm.

Job Responsibilities          

• Assist in the planning and execution of daily operational activities within the Home
• Support manpower planning, staff deployment, and scheduling to ensure sufficient coverage
• Work collaboratively with internal teams to maintain smooth and efficient operations
• Oversee service standards to ensure residents receive care aligned with established care plans
• Address and follow up on feedback or concerns raised by residents and their families
• Initiate and support continuous improvement efforts to enhance service quality
• Develop, review, and implement policies and SOPs in accordance with regulatory requirements (e.g. MSF guidelines)
• Prepare and maintain policies related to resident care, medication handling, restraint procedures, visitor management, PDPA compliance, and complaint handling
• Conduct regular policy reviews and gap analysis to ensure consistency across departments
• Ensure compliance with licensing standards, audits, and inspections
• Support audit processes, incident investigations, and implementation of corrective actions
• Monitor adherence to SOPs and drive standardisation of processes across the Home
• Assist in recruitment, onboarding, and training of staff members
• Provide guidance to staff and handle daily operational challenges
• Support performance evaluation and staff development initiatives
• Assist in budget tracking, procurement processes, and inventory management
• Maintain proper documentation to meet audit and compliance requirements

Job Requirements

• Degree in Social Work, Social Sciences, Psychology, Healthcare Management, or related disciplines
• With at least 4 years of relevant experience in operations, governance, or compliance
• Prior experience in SOP development, policy writing, or quality assurance is advantageous
• Familiarity with MSF or social service/healthcare regulations is a plus

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge.

Requirements:

• Singapore Citizen
• Diploma in Business Management or relevant discipline

Other Information:

• Location: Bukit Gombak and Redhill (Weekly Rotation between both Location)
• Salary: $2,300 - $2,600
• Performance Bonus
• 14 Days Annual Leave
• Contract ended in Jan 2029
• Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."