Total 226 Customer Service / Call Centre job vacancies

Description

Telemarketer cum Receptionist Job Description (Beauty Salon)

Primary Objective:
To manage front desk operations, provide excellent customer service, schedule appointments, and conduct telemarketing activities to promote salon services, treatments, and beauty products.

Key Responsibilities

1. Reception & Front Desk Management

• Welcome and attend to customers in a professional and friendly manner.
• Manage appointment bookings, confirmations, and rescheduling.
• Register customers and update customer records accurately.
• Handle incoming calls, emails, WhatsApp messages, and customer enquiries.
• Ensure the reception area is clean, organized, and presentable.

2. Telemarketing & Customer Follow-Up

• Conduct outbound calls to existing and potential customers.
• Promote salon services, treatment packages, memberships, and beauty products.
• Invite customers to promotional events, product launches, and special campaigns.
• Follow up on leads, enquiries, and inactive customers.
• Schedule appointments and secure customer visits through telemarketing activities.

3. Customer Service

• Handle customer feedback and direct complaints to the relevant personnel.
• Maintain positive customer relationships and encourage repeat visits.
• Ensure a high level of customer satisfaction.

5. Administrative Duties

• Prepare daily appointment schedules and customer records
  
• Register customer car access to car park
• Retrieve customer card and proper keeping after each session used.
• Process customer payments or change payment when required.
• Ensuring timely recording of all sessions used in pos

6. Key Performance Indicators (KPIs)

• Number of appointments secured through telemarketing.
• Customer attendance rate for scheduled appointments.
• Achievement of sales and booking targets.
• Customer satisfaction and retention rate.
• Number of customer follow-up calls completed.
• Accuracy of appointment scheduling and customer records.

Quantedge manages more than USD 5 billion and has a 20-year track record of outstanding performance. We have offices in Singapore and New York City. Our organization is flat, non-bureaucratic, and results-oriented with significant opportunities for advancement for driven team players. We invest heavily in the career development of our employees, maintain a sustainable work-life balance and offer generous compensation and benefits.

The Finance & Admin team is looking for Front Desk Receptionists to join our team.

Major Job Functions

• Staff the main reception desk of the office
• Manage day-to-day operations of the office (e.g. restocking of pantry supplies, arranging staff lunches, etc)
• Manage office facilities (e.g. in-house gym, recreational spaces, etc) including coordinating with outsourced service providers
• Help organize firm events, including corporate retreats, socials etc
• Coordinating with building management on office matters
• Attending to any other ad-hoc administrative tasks as and when required

What We’re Looking For

• N-Level, O-Level, Nitec or Higher Nitec in any discipline
• Attention to detail
• Good analytical, problem-solving and communication skills
• Ability to work both in a team and independently
• Adaptability
• Strong MS Excel skills

Application Instructions
Please visit https://www.quantedge.com/careers to apply.

Job description

• Greet, welcome, and attend to all visitors in a professional and friendly manner

• Manage incoming calls, direct them to the appropriate departments, and take accurate messages when necessary

• Identify customer needs and support sales opportunities where applicable

• Prepare quotations based on client requirements

• Process Sales Orders in the online ordering system

• Perform general administrative duties such as data entry, document scanning, filing, and maintaining records

• Carry out any other tasks, assignments, or projects as assigned by management
  

Requirements

• Diploma in any relevant discipline

• Computer literate with good knowledge in Microsoft Office

• Team player with good communication skills

• Customer service oriented

• Fresh graduates are welcome

Our client is a reputable Singapore-based legal services firm specializing in estate planning and corporate governance, including the drafting of Wills and Lasting Powers of Attorney (LPAs).

They are seeking a professional and composed Receptionist and Administrative to serve as the first point of contact for clients.

Job Scope:

• Professionally receive and attend to clients and visitors
• Manage incoming calls, emails, and correspondence
• Coordinate meeting room bookings and appointment logistics
• Provide administrative support to the legal team
• Maintain a professional front-office environment

Job Requirements:

• Prior experience in front desk or administrative roles preferred
• Excellent communication and interpersonal skills
• Well-groomed, confident, and service-oriented
• Strong attention to detail

This role is ideal for someone who enjoys working in a structured, professional environment.

Company Overview

TalentBolt empowers startups and SMEs to scale with confidence by building high-performing teams across Southeast Asia. With deep regional expertise, we unlock access to top talent and markets others cannot reach.

Job Summary

Join a consultancy firm serving the Oil & Gas sector as a Receptionist / Front Desk Executive. You will be the first point of contact, ensuring a welcoming office environment while supporting administrative and operational tasks.

Responsibilities

• Manage reception and front desk operations to create a professional and efficient first impression
• Greet, assist, and direct visitors, clients, and guests to ensure a positive experience
• Handle incoming phone calls, emails, and coordinate courier services promptly
• Coordinate meeting room bookings and prepare facilities to support smooth meetings
• Monitor and maintain office supplies inventory by liaising with vendors to prevent shortages
• Arrange travel, accommodation, and visitor logistics to support business needs
• Provide administrative support for daily office and HR operations as assigned by management
• Maintain accurate filing systems and document records to ensure easy retrieval and compliance
• Keep the office environment organized, professional, and presentable at all times
• Support employees and management with general administrative tasks to enhance office efficiency

Preferred competencies and qualifications

• Prior experience in reception, customer service, or office administration
• Proficiency in Mandarin (spoken and written) is an advantage to facilitate communication with Mandarin-speaking clients or visitors
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint

Job Description:

· Answer and direct phone calls.

· Welcome visitors in friendly manner.

· Attend to walk-in visitor.

· Maintain reception area and all common areas in a clean and tidy manner at all times.

· Keep detailed and accurate records of visitor.

· Receive deliveries; sort and distribute incoming mail.

· Keep track and update of phone list on monthly basis.

· Assist HR Operations team in administrative tasks.

· Other ad hoc duties as assigned by supervisor.

Requirements:

· 2-3 years of relevant experience in an office environment

· Proficient in Microsoft Office

· Handling of basic incoming/outgoing calls

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Stepfan Soon Yit

We regret that only suitable candidate will be notified.

GEMS Recruit/EA License : 23C1459

EA Personnel No : R24120893 (Stepfan Soon Yit)

Key Responsibilities:

• Greet and assist visitors in a courteous and professional manner
• Answer and direct incoming phone calls to the appropriate departments
• Manage meeting room bookings and ensure they are well-prepared
• Handle mail and courier services — receiving, sorting, and dispatching
• Maintain the cleanliness and tidiness of the reception area
• Provide basic administrative support such as filing, data entry, or scanning documents
• Assist in ordering and managing office supplies and pantry items
• Support other teams with ad hoc tasks when needed

How to Apply:

Interested applicants, please email your resume to claralim@recruitexpress.com.sg

*please note that only shortlisted candidates will be contacted

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

HiArt is currently seeking a Full-Time Receptionist to join our team!

Key Responsibilities:
- Greeting and assisting walk-in customers
- Managing phone and email inquiries in a timely and professional manner
- Handling course fee collection and end-of-day closing procedures
- Assisting with student enrollment processes
- Providing support for daily center operations
- Undertaking additional administrative tasks as directed by the supervisor

Qualifications & Experience:
- Demonstrated strong interpersonal skills with the ability to engage effectively with individuals at all levels
- Exceptional people management abilities and a strong team player
- Dedication to providing excellent customer service
- Outstanding verbal and written communication skills
- Possesses a polite and pleasant demeanor
- Capability to travel to different locations as required
- Required Language : English and Mandarin
(Good verbal communication skills in Mandarin to correspondence in all feedback and queries of Chinese speaking customer)

Benefits:
- On-the-Job Training
- Annual Leave
- Medical Leave
- Commission
- Growth & Promotion Opportunities

Positions available: 3
Work locations: Bukit Panjang | Seletar Mall | Novena

Working Days and Hours:
- Tuesday to Sunday (5.5 days work week)
- 44 hrs

MUST be able to work on Weekends 9am-6pm.

For quicker replies,kindly forward updated resume to hr@hiart.com.sg

• 5 days, Retail Hour
• Attractive remuneration package commensurate with relevant experience.

Job Description:

• Provide excellent and friendly frontline customer service
• Attend to enquiry via phone calls
• Schedule patient’s appointment
• Process invoice and payment collections
• Dispense medication and maintaining inventory levels
• Basic housekeeping to maintain the cleanliness of the clinic
• Handle enquiries on promotions and leading customers to products
• To perform other duties as assigned

Job Requirements：

• At least Secondary School / "O" level or equivalent
• Basic IT knowledge
• Pleasant personality, cooperative and work well with co-workers
• Be open to learning new things
• Self-motivated and sales driven with a positive attitude
• Proficiency both in Chinese and strong command in English is a must, who is able to handle Mandarin-speaking customers
• Willing to work retail hours, weekends & public holidays

Job Responsibilites

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Chair side assistance if required
• Ensure that patient enquiries are attended to
• Manage appointment scheduling
• Assist in the retrieval of records and return patient records
• Arrange for follow-ups with patients or doctors when necessary
• Other ad hoc duties

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to: anna.chen@recruitexpress.com.sg

Anna Chen jiaxin

CEI No: R25157621

Recruit Express Pte Ltd

EA License: 99C4599

Key Responsibilities:

• Greet clients warmly and manage front desk experience
• Handle appointments (booking, rescheduling, confirmations)
• Manage check-in/check-out flow and communicate waiting times
• Process payments and maintain accurate billing records
• Coordinate between clients and stylists
• Support retail recommendations and product display
• Maintain cleanliness and organization of the reception area and support overall salon upkeep
• Assist with basic administrative tasks

Job Scope:

• Manage clinic inventory, including the ordering and replenishment of medicines and clinical consumables.
• Operate the Clinic Management System with proficiency to update records, schedule appointments, and process data.
• Perform clinical duties as directed to support the healthcare team and ensure efficient clinic operations.
• Handle incoming phone calls, scheduling appointments, and patient registration.
• Coordinate financial transactions
• Process billing and handle financial transactions under various government schemes (e.g., CHAS, Medisave).

Job Requirements:

• At least 1 year of working experience
• Good patient care and service attributes
• Proficient in Microsoft

Check Aber Care Website for more details.

Interested applicants may email your updated resume to career@abercare.sg.

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Title: Receptionist (Experienced) — Legal

Company: IRB Law LLP

Location: Singapore (On-site)

Employment Type: Full-Time, Permanent

Industry: Legal / Professional Services

About IRB Law LLP

IRB Law LLP is a full-service law firm in Singapore, established in2012. Over the past decade, we have grown to a team of more than 70 professionals, including more than 25 lawyers. We represent clients across all levels ofthe Singapore Courts and practice across a wide range of areas, includingfamily law, corporate law, criminal defense, estate planning, and Syariah law.

Our team is multilingual — with lawyers fluent in English, Chinese,Tamil, and Malay — and we are committed to making quality legal servicesaccessible, transparent, and supportive for every client we serve.

For more information, visit www.irblaw.com.sg.

About the Role

We are looking for an experienced Receptionist to join our growing team. This is a front-line role that requires someone who is professional, organised, and capable of working within the unique environment of a busy law firm.

The successful candidate will handle the full scope of receptionist duties while also taking on responsibility for Deed Poll and notary commissioning matters. You will be the first point of contact for our clients and must carry yourself with the composure, discretion, and service orientation that a legal practice demands.

Key Responsibilities

Reception and Front Office

·      Serve as the first point of contact for all clients, visitors, and incoming calls, projecting a professional and welcoming presence at all times

·      Manage the reception area,ensuring it is tidy, presentable, and conducive to client confidence

·      Answer, screen, and direct incoming telephone calls and enquiries promptly and accurately

·      Schedule and coordinate appointments, meetings, and conference room bookings

·      Manage incoming and outgoing correspondence, including mail, courier, and electronic communications

·      Maintain and update contact records, filing systems, and other administrative databases

·      Coordinate with lawyers, paralegals, and support staff on scheduling and client communication matters

·      Assist with general administrative tasks as directed by the firm’s management

Deed Poll and Notary Commissioning

·      Assist clients in the preparation, completion, and processing of Deed Poll applications

·      Manage the end-to-end administrative workflow for Deed Poll matters, including document verification, witnessing coordination, and submission

·      Handle notary commissioning procedures, liaising with the relevant lawyers and authorities as required

·      Ensure all Deed Poll and notary-related documents are accurately completed, properly executed, and filed in accordance with established procedures

·      Maintain accurate records and follow up diligently on outstanding matters

Requirements

Essential

·      Minimum 2 years of experiencein a receptionist or front office role within a law firm or legal environment

·      Demonstrated familiarity with Deed Poll processes and/or notary commissioning matters is strongly preferred

·      Strong command of written andspoken English; proficiency in a second language (Mandarin, Malay, or Tamil) is an advantage

·      Professional presentation anddemeanour, with a client-first attitude

·      Excellent organisational andtime management skills, with the ability to manage multiple priorities in a fast-paced environment

·      High level of discretion and confidentiality in handling sensitive legal and client information

·      Proficient in Microsoft Office applications (Word, Excel, Outlook) and standard office systems

·      Reliable, punctual, and detail-oriented

Preferred

·      Prior experience handling Deed Poll or notary commissioning matters in a Singapore law firm

·      Familiarity with legal terminology and general legal office procedures

·      Experience working with amultilingual client base

What We Offer

·      A stable, permanent position within a well-established and growing law firm

·      A collaborative and professional working environment with a team of 70+ professionals

·      Exposure to a diverse range of legal matters and client interactions

·      Competitive salary commensurate with experience

How to Apply

Interested candidates are invited to submit the following to dpo@irblaw.com.sg:

1.     An updated resume or curriculum vitae

2.     A brief cover letter outliningyour relevant experience, including any prior exposure to Deed Poll and notary commissioning matters

3.     Your current and expected salary

4.     Your availability / notice period

Please use the subject line: Application — Receptionist(Experienced)

Job Summary

Provide night shift reception services from 4pm to 2am, including greeting customers, explaining services, and handling payment collection efficiently.

Responsibilities

• Greet and welcome customers during the night shift to create a positive first impression
• Clearly explain available services to customers to assist their understanding and decision-making
• Accurately collect payments from customers and process transactions securely
• Communicate effectively in English and Chinese to support customer interactions and service delivery

Working Hours: 5 days office hours 
Salary: Up to $3K 
Location: Jurong

Job Scope:

• Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward
• Provide directions and assistance to all internal and external customers by handling their requests and inquiries
• Manning of triage:
• Exchange access cards for visitors (Next-of-kins, vendors, etc)
• Register new visitors, staff on Visitor Management System (VMS)
• Supervise ART swabbing, when required
• Manage Nursing Home e-mailbox and forward to relevant parties, and reply general inquiry
• Co-ordinate and handle mail distribution, the flow of faxes, and courier services
• Handle feedback from all channels and provide appropriate follow-up actions/ service recovery
• Handling and receiving of delivery/parcels from vendors
• Monitor QuestLab collection of samples for testing
• Submission of claims for selected Nursing Home purchases (e.g. p-card or cash) via Visa Intellilink and HRMS respectively, including claims for staff welfare events
• Support the appointment booking for NOK visits
• Coordinate and prepare meeting room for internal/external training and meetings such as food and beverages, writing material, and set up meeting rooms
• Inform Housekeeping to clean up the meeting room after the event
• Update the staff phone directory if there are changes
• Upkeep of photocopy machine including calling vendor/ IT for repairs
• Assist with resident's pre-admission (pack welcome basket), admission & discharge process
• Arrange pickup timings for TCUs and liaise with Nursing on any special/ Adhoc arrangement
• Prepare weekly and monthly reports for transportation requests and visitation.
• Upkeep pantry and office supplies (e.g. copier paper, letterhead, envelopes, toner, stationeries) and requisite replenishment
• Upkeep and requisite dormitory supplies (e.g. shoe rack, uniform, ironing board/iron, bedsheet, towel, blanket, pillow, pail, clothes hanger)

Job Requirements: 

• Min. A/ O level/ Nitec/ Diploma in any field 
• Min. 1 yr relevant experience in admin/ customer service 
• Preferably experience in Receptionist

Interested candidates may apply by submitting their updated resume to melissa@recruitexpress.com.sg

Melissa Zhang Zhiqi (Mezzo)
CEI No: R2197564
Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599

Receptionist (Beauty / Wellness Saloon)
Salary: $2200 – $2800
Working Days & Hours: 11am – 8pm (6 offday per month)
Location: Nearby Chinatown MRT

Job Scopes:

• Attend to walk-in customers and answer phone enquiries
• Manage appointment bookings and schedule arrangement
• Handle cashiering and payment collection
• Reply customer enquiries through social media and messaging platforms
• Assist in creating and posting social media content/promotions
• Maintain customer records and support daily outlet operations

Requirement

• Prior experience in customer service or receptionist role, preferably in high-end beauty / salon industry.

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Salary: up to $3000

Working Days & Hours: Monday to Friday office hrs

Location: Lakeside

Job Description:
Visitor Management: Greet and welcome guests professionally. Register visitors, Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward

Provide directions and assistance to all internal and external customers by handling their requests and inquiries

Manning of triage:

Exchange access cards for visitors (Next-of-kins, vendors, etc)

Register new visitors, staff on Visitor Management System (VMS)

Supervise ART swabbing, when required

Manage Nursing Home e-mailbox and forward to relevant parties, and reply general inquiry

Co-ordinate and handle mail distribution, the flow of faxes, and courier services

Handle feedback from all channels and provide appropriate follow-up actions/ service recovery

Handling and receiving of delivery/parcels from vendors

Monitor QuestLab collection of samples for testing

Submission of claims for selected Nursing Home purchases (e.g. p-card or cash) via Visa Intellilink and HRMS respectively, including claims for staff welfare events

Support the appointment booking for NOK visits

Coordinate and prepare meeting room for internal/external training and meetings such as food and beverages, writing material, and set up meeting rooms

Inform Housekeeping to clean up the meeting room after the event

Update the staff phone directory if there are changes

Upkeep of photocopy machine including calling vendor/ IT for repairs

Assist with resident's pre-admission (pack welcome basket), admission & discharge process

Arrange pickup timings for TCUs and liaise with Nursing on any special/ Adhoc arrangement

Prepare weekly and monthly reports for transportation requests and visitation.

Upkeep pantry and office supplies (e.g. copier paper, letterhead, envelopes, toner, stationeries) and requisite replenishment

Upkeep and requisite dormitory supplies (e.g. shoe rack, uniform, ironing board/iron, bedsheet, towel, blanket, pillow, pail, clothes hanger)

Any other duties as assigned

Job Requirements: Min Diploma in any course w min 1-2 yrs of relevant admin/receptionist experience, preferably in healthcare

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Working hours: Monday to Friday office hours

Key Responsibilities:

• Responsible for all office administrative support, booking of meeting rooms, coordination duties
• Assist with ordering and maintaining office supplies inventory
• Coordinate with vendors, service providers, and building management
• Serve as the point of contact at the front desk in an office environment.
• Answer and manage incoming phone calls in a professional and courteous manner.
• Screen calls and direct them to the appropriate parties as necessary.
• Take and relay accurate messages when required.
• Greet and direct guests and visitors in a polite and professional manner.
• Ensure office policies and procedures are followed

Requirements:

• At least 4-6 years of prior experience as a receptionist in a corporate office environment.
• Excellent communication and interpersonal skills.
• Professional demeanor.
• Ability to multitask and stay organized.
• Admin & computer skills (e.g. Microsoft Office).
• Immediate availability

Qualified candidates may submit a copy of detailed resume in MS Word format to charissaong@ajconsultancy.com.sg

Charissa Ong Zimin (R1104659)

Email address: charissaong@ajconsultancy.com.sg

AJ Consultancy Services Pte Ltd

EA License No.: 19C9711

Job Description:

· Answer and direct phone calls.

· Welcome visitors in friendly manner.

· Attend to walk-in visitor.

· Maintain reception area and all common areas in a clean and tidy manner at all times.

· Keep detailed and accurate records of visitor.

· Receive deliveries; sort and distribute incoming mail.

· Keep track and update of phone list on monthly basis.

· Assist HR Operations team in administrative tasks.

· Other ad hoc duties as assigned by supervisor.

Requirements:

· 2-3 years of relevant experience in an office environment

· Proficient in Microsoft Office

· Handling of basic incoming/outgoing calls

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Stepfan Soon Yit

We regret that only suitable candidate will be notified.

GEMS Recruit/EA License : 23C1459

EA Personnel No : R24120893 (Stepfan Soon Yit)

Are you a people-oriented professional with excellent organizational skills? Join us as the first point of contact for visitors and daily office support.

Key Responsibilities:

• Welcome and assist visitors, clients, and guests professionally
• Handle incoming calls, emails, and general inquiries
• Provide administrative and office support, including coverage during staff absence
• Manage incoming/outgoing mail, courier services, and deliveries
• Maintain visitor records and ensure compliance with office security procedures
• Coordinate meeting room bookings and maintain common office areas
• Ensure pantry cleanliness and replenish office and pantry supplies
• Support daily office operations, including stationery and supply management
• Perform other ad hoc administrative duties as assigned

Requirements:

• GCE ‘O’ Level or above
• Minimum 1 year of experience in reception, concierge or related roles
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Excellent communication, interpersonal, and organizational skills
• Friendly, detail-oriented, and professional demeanor

If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R1103939 | EA Personnel Name: Ng Hui Jun

Job Responsibilites

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Chair side assistance if required
• Ensure that patient enquiries are attended to
• Manage appointment scheduling
• Assist in the retrieval of records and return patient records
• Arrange for follow-ups with patients or doctors when necessary
• Other ad hoc duties

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to: wendykhoo@recruitexpress.com.sg

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

About the role

JHL is seeking a skilled and customer-oriented Receptionist to join our team in our Pasir Ris Central East Region office. In this full-time position, you will be responsible for providing exceptional front-desk support and administrative assistance to ensure the smooth operation of our healthcare facility.

What you'll be doing

1. Greeting and welcoming patients and visitors in a friendly and professional manner

2. Answering and directing incoming phone calls to the appropriate departments or personnel

3. Scheduling and managing patient appointments, including confirming appointments and communicating any changes

4. Maintaining and organising medical records and patient files, both physical and electronic

5. Assisting with various administrative tasks, such as data entry, filing, and photocopying

6. Providing general customer service support to patients and addressing their queries or concerns

7. Ensuring the reception area is well-organised and presentable at all times

What we're looking for

1. Strong communication and interpersonal skills, with the ability to interact with patients and colleagues in a friendly and professional manner

2. Excellent organisational and multitasking abilities, with a keen attention to detail

3. Experience in a healthcare or customer service environment is preferred

4. Proficient in using computer applications, such as Microsoft Office suite

5. A positive, team-oriented attitude and the ability to work collaboratively

What we offer

At JHL, we are committed to providing our employees with a supportive and rewarding work environment. Some of the benefits you can expect include:

1. Competitive salary and performance-based bonuses

2. Opportunities for career development and growth

3. Work-life balance initiatives, such as flexible scheduling and paid time off

4. A collaborative and inclusive company culture

   Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.

JOB DESCRIPTION

• Serve as the first point of contact for employees and visitors, delivering an exceptional experience to all.
  
• Bring experience in a reception or guest relations role within a corporate office environment.
  
• Demonstrate the ability to manage front-of-house situations calmly and professionally, with or without issues arising.
  
• Provide strong customer service, demonstrate initiative, and work independently with minimal supervision.
  
• Maintain the cleanliness and organization of the front desk, reception area, and lobby.
  
• Manage access badges, including distribution, creation, auditing, photo capture, data entry, printing, and deactivation.
  
• Process incoming and outgoing mail and packages, including preparing shipping labels, scheduling courier pickups, and shipping laptops and termination boxes.
  
• Partner cross-functionally with IT and People Operations to coordinate shipments for new hires, terminations, and asset replacements.
  
• Manage and update work tickets assigned to the team in the ticketing system in a timely and accurate manner.
  
• Respond promptly to urgent requests and escalate issues as needed.
  
• Place orders for workplace-related items as needed, including food & beverage and supplies, while monitoring inventory and restocking supplies.
  
• Support the Events SME as needed by assisting with planning and execution of events.
  
• Complete special projects and other assigned tasks as needed.
  
• Update and maintain spreadsheets, documents, and calendars as required.
  
• Review and route invoices to the appropriate channels for payment processing, while responding to and prioritizing day-to-day operational requests from the team lead, communicating effectively with team members and employees, and following department and company policies and procedures.

JOB REQUIREMENT

• Strong customer service skills with a focus on delivering a positive experience

• Good communication skills

• Excellent organizational skills with the ability to manage tasks efficiently

• Adaptability to work in a dynamic and fast-paced environment

• Strong problem-solving skills and ability to handle issues effectively

• High level of professionalism in conduct and workplace interactions

About the Company

East Coast Podiatry is widely recognised as one of the most prestigious Podiatry group practices in the world. Patients from all over the globe travel to Singapore to seek our expert care for lower limb disorders. We specialise in a wide range of leg and foot conditions, treating people from all walks of life. From new-borns with clubfoot deformity, complex paediatric gait disorders, common adult pains including knee arthritis, lower limb sports injuries, diabetic foot ulcers, to soft tissue conditions such as warts, fungus and toenail issues.

East Coast Podiatry is managed by a professional management team with its head office at Lower Delta Road. We operate specialist clinics located at Kembangan, Orchard, Novena and Bukit Timah. As a strong advocate of the Singaporean spirit, we welcome former cabin crew of Singapore Airlines to join our team to make a difference in our service standards towards patient care.

Our practice welcomes candidates who have the right mindset, who believe in themselves and who can meet the exacting standards of our Practice. People who will uphold the virtuous culture of our Practice and place patient-care above themselves. Continuous professional development and career advancement opportunities are available to you. We are an extremely competitive team and we are looking for people who are good team players and who will excel in our dynamic and fast-paced work environment.

About the Role

Our Clinic Patients Relations team is growing rapidly and we’re looking for energetic, customer-oriented and detailed oriented folks to join our energetic team. As a Clinic Receptionist you will manage all aspects of patient’s experience at the front (and back of) desk.

Responsibilities

Customer Service

• Be the first point of contact to patients
• Manage appointments, payments and patient enquiries
• Handle patient's concerns and provide appropriate solutions
• Undertake cashiering, invoicing and collection of payments

Clinic Operations

• Opening and closing of clinic
• Prepare instruments and treatment rooms
• Ensure equipment are operationally-ready
• Maintain overall cleanliness of clinic

Administration

• Update and maintain patient files and database
• Undertake inventory and stock-taking
• Undertake administrative duties and other relevant duties as required for clinic operations

Requirements

• Fluent in spoken and written English. Ability with other languages is an advantage.
• Ability to multi-task, prioritise and manage time effectively
• Able to establish and maintain a positive rapport with teammates and patients
• Must be able to work on Saturdays
• Must be willing to travel to all 4 clinic locations and HQ (when required)

Job Highlights

• Permanent Full-Time position
• 5/5.5/6 day work arrangements available; Work hours: 830am – 6pm (Monday to Saturday)
• No relevant medical experience required
• Possible additional allowance component for experience as Cabin Crew and/or Hotel Service Staff
• Overtime payable
• Starting Annual Leave entitlement: 14
• Career progression

Role:

This is a full-time, onsite, Student Support Officer cum Receptionist role in MOE Secondary school. If you are selected, You will work closely with VP and the AMs /AE and School Leaders(SLs) in an MOE Secondary School (nearest MRT- Bukit Gombak ) in the day-to-day activities.

The company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

Support Student Development Team (SDT) in student management matters, including case management:

❖ Help to locate and manage students in holding rooms during case management (e.g. missing students, meltdowns, discipline cases).

❖ Support SDT to take statements from students as part of case management. ❖ Supervise student detention and in-school suspension. ❖ Supervise / engage students with additional needs (SwANs) - selected case support. ❖ Assist to review CCTV footage for case management.

❖ Assist the Case Management Team (CMT) to maintain records of all cases.

Conduct regular patrols of school premises and nearby premises

❖ Canteen

❖ Free Play areas (e.g. school field, ISH, quadrangle)

❖ Toilet Areas

❖ Classrooms (during SDL – self-directed learning)

❖ Special rooms (e.g. CCA rooms, Dance studio, library)

❖ Out of school (neighbouring blocks and playgrounds) – only when necessary Others

❖ Support school events, e.g. Chaperone student supporters for NSG finals, Open House.

❖ During Home-Based Learning and school holidays – attached to school admin / operations teams.

❖ Any other duties as decided by school leaders.

Job Requirements:

The Personnel shall,

- either have prior experience, preferably in a school environment or relevant experience with the skills necessary in handling student management matters. ---- More importantly, the Personnel must have a heart for and be able to work closely with teenagers.

Other skills

- such as the ability to build rapport with people, manage and work with teenagers, investigative and organisational skills, as well as the ability to remain calm during volatile and fast-paced situations are important.

**We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

Summary:

Contract Period: From 1 July 2026 (or a mutually agreed date) to 30 June 2027

Working Hours:

● Mondays to Thursdays: 8am to 5pm, inclusive of 1hr lunch break

● Fridays: 8am to 4:30pm, inclusive of 1hr lunch break

● Service not required on Saturdays, Sundays and gazetted public holidays (However, there could be school events on Saturdays, or extending to later part of the evening, for which all staff involved would be required to support accordingly.)