Total 145 Customer Service / Call Centre job vacancies

Customer Service Coordinator

Location: Western part of Singapore

Working hours: 44 hours per week (8.15am – 5.48pm) , 5 days work

Main Duties and Responsibilities

· Assist sales team

· Responsible for the autonomous customer care and overall sales support for the assigned markets and the accomplishment of the connected routines (respectively quotations, orders etc.) and all correspondence implementing the given communication- and information systems

· Independently preparing quotatons and control margins and controlling the sales performance of the dedicated accounts

· Responsible for the administration and update of all databases and the filing system

· Responsible for the control of the order processing including backorders in accordance with the responsible sales-, procurement-, disposition- or Management manager whether located in Singapore or Germany

· Proper and timely handling of all shipments including compliance with all applicable regulations and policies (customs and foreign trade law and import regulations of the importing country as well as specific customer requirements)

· Monitoring and coordination of the proper and timely dispatch of all shipments

· Responsible for the prompt return (to the superior) of all customer- and market information

· Creation of sales related evaluations in accordance with the sales manager/analyse markets/check market trends

· Assisting the sales manager (or junior sales manager) and the customers while implementing marketing instruments in consultation with the marketing department in the headquarters

· Support of the sales manager, general manager for upcoming business trip/join or individually travel to markets

· Participation in projects and documentation of the results

· Training of new sales coordinators

· Independent compliance of all duties which are listed in the manual sales overseas

· Autonomous contribution in the quality management process (suggestion system) and active participation in training programs

· Responsible for the rapid realization and control of all assigned tasks

Requirements

· Diploma holder with 2 years of experience

· Strong Excel knowledge or Knowledge for Navision/SAP

· Excellent communication skills with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Email resume to She••••••••@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 69•• •741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Yeoh Xianni Sherry

Ref: JOB-00427

✔ Up to $4k + Annual Bonus

✔ Exposure to regional pharma projects

✔ Good Culture + Benefits!

Job Details

• Working hours: Office Hours

• Location: East 

Job Descriptions

• Manage laboratory inventory, purchasing, billing, and sample administration.

• Monitor inventory levels, expenditure forecasts, and operational KPIs.

• Coordinate sample receipt, tracking, discrepancy resolution, and traceability.

• Ensure timely and accurate billing for laboratory services.

• Maintain records and documentation in compliance with ISO17025, cGMP, and company standards.

• Support SOP creation, revision, and document control activities.

• Drive process improvement and digitization projects to enhance operational efficiency.

• Support audits, investigations, corrective actions, and regulatory compliance activities.
  

Requirements

• Education:  Minimally Diploma in related fields

• Minimum 1 years of experience in inventory, purchasing, logistics, or laboratory operations preferred.

• Experience in cGMP or ISO17025 regulated environments is advantageous.

• Proficient in inventory control, documentation, and administrative processes.
  

*Interested applicants, please apply with your resume with reason(s) for leaving previous employment(s), notice period, last drawn and expected salary.

All applications will be treated with strictest confidentiality. We regret that only shortlisted candidates will be notified. 

RecruitFirst Pte Ltd E.A. 13C6342

Joseph Yap Shi Hao (R1767577)

Location: Multiple locations / West
Duration: 1 year renewable
Hours: 5.5 days, office hours

Job scope:

• Build strong relationships with patients, caregivers, and healthcare professionals
• Coordinate and support patient care activities using healthcare IT systems
• Track, document, and monitor patient care interventions and clinical indicators
• Perform basic health parameter measurements (e.g. blood pressure, weight, glucose monitoring)
• Support national preventive health screening and vaccination initiatives
• Provide basic health education on lifestyle management, physical activity, and healthy living
• Promote social prescribing and increase awareness of community resources available to patients
• Educate patients on the use of health monitoring devices and vaccination requirements
• Support efforts to reduce hospital readmissions and improve patient outcomes through preventive car

Requirements:
- Min. O / A-level / Nitec / Diploma in any field
- Some customer service experience required!

Interested applicants please submit their detailed resumes via email to 

biopharma@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

EA Licence No.: 99C4599

HIRING: RECEPTIONIST CUM COORDINATOR

LOCATION: NORTHEAST

SCHOOL ENVIRONMENT

5.5 DAYS WORK WEEK (ALTERNATE SATURDAY)

SALARY RANGE: S$2000 - S$2500

Responsibilities:

• Answers all phone calls politely, and disseminates messages promptly when the staff is unavailable
• Assisting parents in locating their children in school, relay messages to classrooms, sending items from parents to children to the classrooms
• Providing necessary assistance to young primary school children such as contacting parents, sending birthday cakes up to classrooms etc..
• Assists the Directors in making appointments for meeting
• Directs walk-in customers to the Customer Service Executives promptly
• Assists Customer Service Department in ensuring that the brochures are available, updated and accurate
• Arranging dispatch items and coordinates all deliveries/postages
• Ensures a clean and tidy reception area
• Other duties as assigned

Requirements:

• Neat, organized and meticulous
• Passion for children
• Able to work independently

Interested candidates, please send in your resume to: recruit@dismanpower.com.sg & indicate in the subject as "Receptionist (Northeast)".

We regret that only shortlisted candidates will be notified.

DIS Manpower Pte Ltd

EA License No: 08C3226

EA Personnel: Sng Wei Lin

EA Reg No: R1101806

About the Role

Looking for a meaningful role where you can make a difference in people's lives every day?

As an Assistant/Care Coordinator, you'll work closely with patients and caregivers to help them better understand their health, stay on track with screenings and vaccinations, and connect them with healthcare and community resources. This role combines patient engagement, health education, and care coordination, making it ideal for individuals who enjoy interacting with people and supporting them on their healthcare journey.

You'll gain valuable exposure to preventive healthcare, community care, and patient support while working alongside healthcare professionals in a collaborative environment.

Who should apply?:

• Individuals who are passionate about health education, patient engagement, and improving community health outcomes
• Candidates who are empathetic, people-oriented, and enjoy building relationships with patients from diverse backgrounds
• Candidates seeking a meaningful role where they can positively impact patients' long-term health and wellbeing.

Key Responsibilities

• Build rapport with patients and caregivers, and provide support throughout their healthcare journey.
• Encourage patients to attend health screenings, vaccinations, and follow-up appointments.
• Provide basic health education on topics such as healthy eating, exercise, chronic disease management, and preventive care.
• Teach patients how to use home health devices such as blood pressure monitors, weighing scales, and glucose monitors.
• Help patients access healthcare services, community programmes, and support resources.
• Record patient information and update care activities using healthcare systems.
• Assist with basic health measurements and monitoring activities.
• Work closely with healthcare professionals and community partners to support patients' overall well-being.
• Support administrative and coordination activities to ensure smooth patient care delivery.

Requirements

• Min. O / A Levels / NITEC / Diploma
• Prior experience in healthcare, customer service, community care, social services, or patient-facing roles is an advantage.
• Enjoy interacting with people and helping others.
• Good communication and interpersonal skills.
• Comfortable using computers and Microsoft Office applications.
• Able to work both independently and as part of a team.
• Willing to travel between healthcare facilities and work on Saturdays as part of a 5.5-day work week.

Qualified applicants, please send a copy of your resume in MS Word to:

recruitmedical@recruitexpress.com.sg

or call Melanie at 6736 3280 for further enquiries

All information will be treated with confidentiality and only selected candidates would be notified

Consultant: Melanie Zheng Zhiyuan

Designation: Principal Consultant/Division Manager

CEI Reg No: R1104774

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Customer Service Executive
Salary: $2600 - $2900
Working Days: Mon – Fri | 9am – 6pm
Working Location: Changi

Job Responsibilities:

• To assist in the customer service department
• To handle all customers rating for both air and sea freight
• To liaise with air and sea carriers & customers
• To handle all sea freight documentation such as bookings & billing

Requirements:

• With relevant working experience
• Proficient Microsoft office etc

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Location: Bedok
Mon to Fri 8am to 5pm
Have AWS & good bonus
Fresh welcome! Training provided!

Responsibilities:

- Manage and maintain relationships with existing clients.

- Coordinate projects and ensure timely completion.

- Prepare quotations, proposals, and reports.

- Monitor sales and project data and provide analysis.

- Identify new business opportunities and support sales activities.

- Liaise with clients and internal teams to ensure smooth operations.

Requirements:

- Diploma or Degree in Engineering or equivalent.

- Fresh welcome as training provided

Only shortlisted candidates will be notified

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong
Senior Talent Specialist 
Atomrecruit Pte. Ltd. 
MOM EA License No.: 15C7443 
EA Personnel Reg No.: R1768368

Responsibilities

• Build and maintain positive relationships with patients, caregivers, and healthcare team members.
• Support patient care coordination and follow-up activities.
• Use IT systems to track, document, and monitor patient care and clinical indicators.
• Conduct basic health screenings and measurements.
• Promote preventive health screenings and vaccinations in line with national health initiatives.
• Provide basic health education on healthy lifestyles, disease prevention, and self-monitoring of health conditions.
• Guide patients on the use of home health monitoring devices such as blood pressure monitors, glucose meters, and weighing scales.
• Assist patients in accessing healthcare and community resources to improve their overall well-being.
• Leverage technology to enhance patient engagement, health literacy, and access to care.
• Other ad hoc duties assigned by the supervisor

Requirements

• NITEC, Diploma, O-Level, or A-Level qualification.
• Good verbal and written communication skills.
• Pleasant personality with strong interpersonal skills.
• Positive attitude, self-motivated, and a good team player.
• Interested in patient care and community health.
• Proficient in Microsoft Office applications (Word, Excel, and PowerPoint).
• Comfortable using IT systems and digital tools.

All qualified applicants, please send in your resume to:

medicalhealth@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job scope:

• To build relationships with internal (care team) and external stakeholders (patients and caregivers).
• To contribute to achieving clinical outcomes for preventive health screenings and reduce readmission and escalations to tertiary care, and, to gather social determinants of health pertinent to influencing social and health outcomes in positive ways
• Leverage on technology to empower patients to improve health literacy and accessibility to resources
• Responsible for assisting in coordinating and providing patient care activities. This includes the use of IT systems to track, perform and document established clinical indicators and care given to patient.
• You will perform basic parameter measurements, close preventive screening and vaccination gaps in relation to national programmes/initiatives.
• You will also provide basic health education to improve patients’ knowledge on lifestyle management, social and physical activities through social prescribing, the use of health monitoring devices (e.g. home blood pressure, glucose and weight monitoring, as well as advise patients on vaccination requirements.)

Requirement

• Dip/NITEC/O Level/A Level
• Proficient in Microsoft Office including Excel, Words and Power Point
• Savvy in navigating IT programs

All Interested candidates are invited to email your resume in MS Word format to:

Nerissa.goh@recruitexpress.com.sg

Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
Recruiter's ref code: #HGN

We regret to inform that only suitable candidates will be shortlisted for an interview.

Basic Salary: $2,000 - $2,600
Working Days: Mon to Fri: 9:00am - 5:30pm; Alt Sat: 9am - 1pm
Address: Toh Guan (Jurong)

Responsibilities:

• Provide customer service support via phone and email.
• Preparing of shipping document and import/export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed
• Monitor and ensure shipments being cleared and delivered as prescribed.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Care Coordinator / Staff Nurse (Home Care / Eldercare)

Noble Care Pte Ltd | Singapore
Employment Type: Full-time
Industry: Healthcare / Community Care / Home Care

Job Summary

We are looking for a Care Coordinator / Staff Nurse to support our home care and eldercare services in Singapore. This role involves care planning, case management, patient coordination, and healthcare operations to ensure high-quality care delivery.

Ideal for Registered Nurses (RN), Enrolled Nurses (EN), or experienced caregivers seeking to transition into a care coordination or case management role.

Key Responsibilities

• Coordinate home care services and caregiver scheduling
• Perform patient assessment and develop individualised care plans
• Monitor patient care outcomes and service quality
• Provide case management and ongoing care coordination
• Liaise with patients, families, caregivers, and healthcare professionals
• Handle incident reporting, service recovery, and client feedback
• Maintain proper clinical documentation and care records
• Support healthcare operations and service improvement initiatives

Requirements

• Local Singaporean / PR
• Registered Nurse (RN) / Enrolled Nurse (EN) OR caregiver certification (e.g. WSQ Healthcare Support)
• Experience in home care, eldercare, nursing, or patient care preferred
• Strong care coordination, communication, and organisational skills
• Knowledge of care planning, case management, and clinical processes
• Compassionate and patient-focused approach

Preferred Skills

• Eldercare / Geriatric Care / Dementia Care
• Home Nursing / Community Care
• Care Plan Development / Patient Assessment
• Case Management / Care Coordination
• Clinical Documentation / Healthcare Administration

Why Join Us

• Growing home healthcare and community care sector
• Opportunity to move into care coordination / supervisory role
• Supportive team and career development
• Meaningful work improving patient outcomes and quality of life

Apply Now

Join Noble Care Pte Ltd and be part of a team delivering professional home care, nursing care, and eldercare services across Singapore.

Key Responsibilities:

• Work closely with the Country Business Manager, service managers, on forecasting, revenue and ongoing customer Business related activities.
• End-to-End Order fulfillment from Opportunity to Quote to Customer Purchase order up to Delivery and cash collection escalations.
• Sales Orders Backlog follow up, work closely with HQ team to align customer requirements, supply dates and shipping plan.
• Manage customer orders in ERP system to ensure all data is uploaded and facilitate order approval and invoice process with finance.
• Customer payment coordination, tracking to ensure timely collection.
• Work closely with the Service engineers, manage service call fulfillment and re-ordering from HQ.
• Manage Customer returns of faulty parts to HQ for repair (RMA).
• Responsible for regular documentation preparations for business with legal.
• Work closely with the HQ Global Service Business Operations teams for monthly/quarterly revenue closing, customer forecast and communicate risks
• Other tasks assigned by Business Service managers.

Requirements

• Ability to multi-task, prioritize workflow and complete tasks with a high level of organization, responsibility, and efficiency, ability to provide excellent performance under pressure.
• Fluent English – Speaking, Reading, Writing
• BA / B.Sc in Industrial Engineering and Management / Business Management or equivalent
• +2 years of experience in manufacturing companies, solid experience in demand planning, customer services, or supply chain management.
• Strong excel skills – Must be proficient in Excel (including formulas, functions, pivot etc..)
• Ability to think creatively and strategically, with an excellent problem-solving mindset.
• ERP/Oracle systems – a plus.  ERP Priority - an advantage

Mars Veterinary Health (MVH) is a global leading provider of high-quality, advanced veterinary care for companion animals. Our business offers a wide range of high-quality medical services covering preventive and basic health care as well as advanced diagnostics, internal medicine, intensive care, surgery and orthopaedics. MVH also provides rehabilitation, physiotherapy, dietary advice and offers selected pet food, pharmaceutical and care products.

Working together to improve the lives of veterinary professionals, pets and clients.

We invite you to join us as Client Service Coordinator if you

• Enjoy working with clients face to face
• Have a love for animals
• Like interacting with different people in a fast pace environment

Do you have

• 'O' levels certificate or above education?
• Prior front facing customer experience?

Our role is full time, at 44 hours per week on rotation (inclusive of weekends). This is a full time role with minimum one year of commitment. Eligibility to work without visa sponsorship is required for this vacancy.

Responsibilities for this role (not exhaustive):

• Manage incoming phone lines & directing calls
• Scheduling appointments and communicating booking requirements to clients
• Communicating patient arrivals and emergencies to clinical staff
• Finalizing invoices, processing payment, and balancing the till
• Dispensing medication
• Perform various ad hoc administrative duties

Do note that only shortlisted candidates will be notified.

Key Responsibilities

• Act as the main point of contact for customers on airfreight inquiries

• Coordinate closely with customers on shipment requirements and updates

• Prepare and provide accurate quotations based on customer requests

• Follow up on quotations and support conversion to confirmed bookings

• Liaise with internal teams (operations, warehouse, accounts) for smooth execution

• Assist SOE in handling daily sales support and customer servicing tasks

• Monitor and update customers on shipment status when required

• Maintain proper records of quotations and customer communications

• Support ad-hoc duties assigned by SOE

Requirements

• Minimum 1–2 years experience in logistics / freight forwarding preferred

• Basic knowledge of airfreight processes and terminology

• Good communication and customer handling skills

• Able to multitask and work in a fast-paced environment

• Proficient in MS Office (Excel, Outlook, etc.)

• Positive attitude and willingness to learn

Working Hours:

Mon to Fri 9am-6pm

Sat 9am - 1pm ( alternate sat after probation )

• Organizes travel arrangements including hotel, hire car and visa, work permits, where required.
• Updating of travel data files, personnel data base, controlled documents
• To support sales engineers/customers in providing all quotations
• Assist in monitoring and updating job forecast schedule
• Occasionally required to work outside the normal office hours or weekends (home base or office) due to changing service demands.
• Assisting other team members as required

Requirements:

• Someexperience of using ERP systems / strong Microsoft Excel skills
• Salesand purchase ledger input experience
• Understanding and appreciation of working with ISO9001 quality system

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

HIRING: RECEPTIONIST CUM COORDINATOR

LOCATION: NORTHEAST

SCHOOL ENVIRONMENT

5.5 DAYS WORK WEEK (ALTERNATE SATURDAY)

SALARY RANGE: S$2000 - S$2500

Responsibilities:

• Answers all phone calls politely, and disseminates messages promptly when the staff is unavailable
• Assisting parents in locating their children in school, relay messages to classrooms, sending items from parents to children to the classrooms
• Providing necessary assistance to young primary school children such as contacting parents, sending birthday cakes up to classrooms etc..
• Assists the Directors in making appointments for meeting
• Directs walk-in customers to the Customer Service Executives promptly
• Assists Customer Service Department in ensuring that the brochures are available, updated and accurate
• Arranging dispatch items and coordinates all deliveries/postages
• Ensures a clean and tidy reception area
• Other duties as assigned

Requirements:

• Neat, organized and meticulous
• Passion for children
• Able to work independently

Interested candidates, please send in your resume to: recruit@dismanpower.com.sg & indicate in the subject as "Receptionist (Northeast)".

We regret that only shortlisted candidates will be notified.

DIS Manpower Pte Ltd

EA License No: 08C3226

EA Personnel: Sng Wei Lin

EA Reg No: R1101806

Location: Jurong east

Workhours: 9am to 6pm / Mon-Fri

Salary: Up to $3500 with AWS + VB

Responsibilities

• Organizes travel arrangements including hotel, hire car and visa, work permits, where required.
• Updating of travel data files, personnel data base, controlled documents
• To support sales engineers/customers in providing all quotations
• Assist in monitoring and updating job forecast schedule
• Occasionally required to work outside the normal office hours or weekends (home base or office) due to changing service demands.
• Assisting other team members as required

Requirements

• Experience of using ERP systems / strong Microsoft Excel skills
• Sales and purchase ledger input experience
• Understanding of working with ISO9001 quality system
• Experience in travel arrangement, visa application
• Proficient with the application of the MS-Office software package (Word, Excel, Access, PowerPoint, mail systems, Lotus Notes) and some experience of using Oracle ERP system

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Under the direction of the Supervisor, provides dedicated support to the Field Service Organization and our customers.

• Organize travel arrangements including travel request approval, hotel, flights, hire car, visas, work permits, EHS matters, collecting all required supporting documents prior to dispatch etc.

• Assist to place purchase order to sub-vendors and verify invoices.

• Updates data files, personnel database, and controlled documents.

• Monitoring and updating of job planning schedule.

• Assist with Field Service assignment tracking and manpower scheduling.

• Administration of quotations and purchase orders.

• Assist with preparation of job-related crew letters.

• Performs general office work and any other ad hoc requirements.

• Required to work outside the normal office hours or weekends (home base or office) due to changing service demands.

• Capture and input Field Service jobs associated costs (man-hours and expenses) into ERP system including collection of timesheets and expense reports.

• Assist in preparation of Sales Invoice, calculation of invoice amount as per PO definition.

• Assist to provide support to customers in all enquiries in invoicing matters.

• Support to Technical Service Department for dispatching, invoicing etc.

• Maintain FSE utilization, CVs, Safety training records, personal information and all data pertaining to work and dispatch.

• Filing of quotation and sales invoices.

• Maintains approved vendor list (AVL) including personnel details.

• Support Finance and EHS for internal/external audit.

Job Overview:

We are looking for a Customer Service Coordinator to support our After Sales department. The ideal candidate will handle customer enquiries, assist with warranty documentation, and provide support to walk-in customers at our showroom.

Key Responsibilities:

- Handle incoming calls and respond to customer enquiries in a professional and timely manner

- Assist in processing documentation, including warranty claims and related paperwork

- Provide support to walk-in customers, addressing their queries and concerns

- Explain product features and recommend suitable products to customers

- Coordinate with internal teams to ensure smooth after-sales service operations

Requirements:

- Good communication and interpersonal skills

- Customer-oriented with a positive attitude

- Basic administrative and documentation skills

- Ability to multitask and handle customer enquiries efficiently

- Prior experience in customer service or retail is an advantage (but not mandatory)

Training:

Product training will be provided

Working Hours:

Monday to Friday

9:00 AM to 6:00 PM

Job Description

• Industry/ Organization Type: Construction Industry
• Position Title: Customer Service Coordinator
• Working Location: West - Tuas Crescent (Company transport provided)
• Working Hours: 5.5 days (Mon - Alternate Sat: 8 am - 5 pm) *Work on Sat – count as OT*
• Salary Package: Up to SGD 2600 + OT + Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle incoming calls, assess caller needs, and route them to the appropriate contact.
• Greet and assist walk‑in visitors as the primary front‑desk contact.
• Dispatch technicians for inspections and maintenance based on urgency and location.
• Coordinate with internal teams to resolve customer issues promptly.
• Keep precise service records, logs, and documentation up to date.
• Prepare and manage operational reports and service documentation.

APPLY NOW!!!

• Min. O Level
• Min. 1 year of working experience in customer service role
• Familiar with Microsoft Word, Excel, Outlook

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78565 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Customer Service Coordinator
Salary: $2,000 - $2,600
Working Days: Mon to Fri: 9:00am - 5:30pm; Alt Sat: 9am - 1pm
Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Preparing of shipping document and import/export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed
• Monitor and ensure shipments being cleared and delivered as prescribed.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Job scope:

• Under the direction of the Supervisor, provides dedicated support to the Field Service Organization and our customers.
• This includes Organize travel arrangements including travel request approval ,hotel, flights,hire car, visas, work permits, EHS matters, collecting all required supporting documents prior to dispatch etc.
• Assist to place purchase order to sub-vendors and verify invoices.
• Updates data files, personnel database, and controlled documents.
• Monitoring and updating of job planning schedule.
• Assist with Field Service assignment tracking and manpower scheduling
• Administration of quotations and purchase orders
• Assist with preparation of job-related crew letters
• Performs general office work
• Any other ad hoc requirements as specified by the incumbent's Line Manager
• Capture and input Field Service jobs associated costs (man-hours and expenses) into ERP system including collection of timesheets and expense reports.
• Assist in preparation of Sales Invoice, calculation of invoice amount as per PO definition.
• Assist to provide support to customers in all enquiries in invoicing matters
• Support to Technical Service Department for dispatching, invoicing etc.
• Maintain FSE utilization, CVs, Safety training records (e.g. BOSIET), personal information and all data pertaining to work and dispatch.
• Filing of quotation and sales invoice
• Maintains approved vendor list (AVL) including personnel details.
• Maintain and update ERP system manual, and assist in P6 system, etc.
• Support Finance and EHS for internal/externalaudit
• To support sales engineers /customers in providing all quotations
• Assist in monitoring and updating job forecast schedule
• Assisting other team members as required

Requirements:

• The job requires excellent communication skills and the ability to communicate withpeople at all levels including customers and suppliers
• Capable of working to strict deadlines and ability to react to ever-changing situationsin a fast-paced environment
• Excellent organizational skills and ability to manage several tasks simultaneously
• Able to work reliably and independently when required
• Commercial awareness
• Some experience of using ERP systems / strong Microsoft Excel skills
• Sales and purchase ledger input experience
• Understanding and appreciation of working with ISO9001 quality system
• Strong team player and high self-motivation
• Professional telephone manner
• Experience in travel arrangement, visa application
• Competence with the application of the MS-Office software package (Word, Excel, Access, PowerPoint, mail systems, Lotus Notes) and some experience of using Oracle ERP system
• Those without experience are welcome to apply as training will be provided

Industry: US and Japanese MNC dealing with Oil & Gas
Employment: Permanent role
Benefits: AWS + VB, 14 days annual leave
Location: International Business Park
Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin
CEI R1103861
EA Lic: 99C4599

Our esteemed client in the Logistics/ Transportation industry is seeking a Customer Service Officer/ Executive to join their dynamic team:

• Employment Type: Permanent
• Position: Customer Service Officer/ Executive
• Location: Jurong East  
• Working Hours: Monday to Friday, 8.30am to 5.30pm; Saturday half day (WFH)
• Salary Package: Basic + Bonus

Job Responsibilities:

• Manage and coordinate existing and new customer accounts.
• Handle inbound/ outbound communications and deliver exceptional customer service.
• Prepare shipment quotations and arrange shipments according to customer needs.
• Maintain positive relationships with both customers and vendors.
• Proactively resolve customer issues.

Job Requirements:

• At least NITEC in Logistics, Supply Chain, Business Management or related discipline.
• Minimum 1 year of related working experience.
• Able to start work in short notice.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

• Update inventory records and the location plan for moving the cars 
• Communicate with the customer regarding daily order requests and local delivery, collection and event arrangements, and liaise with the controller to ensure customer satisfaction.
• Co-ordinate with the operations controller to arrange delivery and proper documentation.

Requirements:

• Possess Class 3 driving license
• Fresh graduates or those without working experience are welcome to apply

Please click here to apply or email your updated resume to

siewhua@recruitco.com.sg

(Only shortlisted candidates will be notified.)

Lim Siew Hua, Registration No. 1984199

RECRUITCO PTE. LTD., EA License: 25C3218

Job Description

• Industry/ Organization Type: Heavy Equipment
• Position Title: Service Coordinator
• Working Location: Tuas
• Working Hours: 5 days (Mon - Fri, 8.00am – 5.30pm)
• Salary Package: Basic salary up to $3,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Work closely with the business team, distributors/end customers, and internal teams to ensure timely delivery of equipment.
• Coordinate workflows and information so heavy equipment and delivery details reach customers on time.
• Oversee daily service operations, resolve on-site issues, and maintain service quality and customer satisfaction.
• Liaise with existing customers and handle their enquiries and feedback.
• Work with engineers and mechanics to follow up on service calls and job deliveries.
• Coordinate daily internal operations and movements.
• Continue liaising with existing customers, managing their enquiries and feedback.
• Be responsible, committed, and able to meet deadlines.
• Build strong relationships with management, the team, and customers.

APPLY NOW!!!

• 3 – 5 years of experience in service operations coordination
• Experience with heavy equipment (e.g., reach stackers, crawler cranes, excavators, trucks, forklifts) is an advantage.
• Good understanding of business objectives in service operations.
• Able to deliver high service standards by balancing resources, prioritizing service requests, and managing customer satisfaction/returns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78925 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131