Total 1,127 Customer Service / Call Centre job vacancies

Company Overview

The client is a plant-based skincare practice offering in-house consultations, treatments, and a range of skincare products focused on natural care.

Job Summary

Singaporeans and Permanent Residents only.

Provide front desk, customer service, operational, and social media support in a skincare clinic by managing client appointments, assisting with clinic operations, supporting live broadcasts, and helping deliver a positive client experience.

Responsibilities

• Greet and assist walk-in clients and respond to enquiries to ensure a positive client experience
• Manage appointment bookings, confirmations, and reminders to optimize scheduling efficiency
• Collect payments and perform basic cashiering accurately and securely
• Deliver friendly, professional customer service to enhance client satisfaction
• Maintain cleanliness and organization of reception, treatment rooms, and common areas to uphold clinic standards
• Assist with clinic opening and closing procedures to ensure operational readiness
• Perform daily administrative tasks including filing records and maintaining documentation accuracy
• Assist with TikTok LIVE broadcasts, social media content creation, and related operational support activities
• Process and pack online sales orders to support e-commerce activities
• Arrange stock and monitor inventory levels to support clinic operations
• Coordinate with suppliers, couriers, and delivery personnel to ensure timely receipt of goods
• Coordinate towel, linen, pantry, and housekeeping supplies to maintain clinic hygiene
• Operate basic skin analysis equipment after training to support treatment procedures
• Prepare treatment rooms and equipment to ensure readiness for client sessions
• Support treatment operations as directed to facilitate smooth service delivery

Competencies and qualifications

• Ability to communicate effectively in English to interact with clients and team members
• Basic computer skills including use of email, WhatsApp, and digital systems for communication and coordination
• Chinese speaking ability is an advantage to assist clients who prefer this language
• Friendly, responsible, and willing to learn new skills to adapt to clinic needs
• Organized and able to work independently to manage tasks efficiently
• Good personal grooming and hygiene to maintain professional appearance
• Positive attitude and professional work ethic to contribute to a supportive work environment

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services 

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

Seeking an experienced Assistant Service Delivery Manager to lead and oversee the efficient operation and maintenance of IT Systems. The Service Delivery Manager is responsible for ensuring the efficient operation, maintenance, and continuous improvement of IT systems and services. This role involves managing service delivery teams, overseeing vendors, ensuring compliance with SLAs, and maintaining high standards of system reliability and security.

Be Part of Our Succes

Team Leadership & Management

• Lead, mentor, and motivate a team of at least 5 members (Level 1 and Level 2 support).
• Foster a collaborative and high-performance work environment.

Service Operations & Maintenance 

• Oversee day-to-day IT system operations and ensure compliance with security and safety standards.
• Develop and manage preventive maintenance programs.
• Coordinate and manage maintenance schedules, change requests, service requests, and repairs.

Asset & Documentation Management 

• Track and manage IT assets effectively.
• Maintain accurate documentation and records to support compliance and audit requirements.
• Prepare and deliver reports such as incident reports, maintenance reports, and other O&M documentation.

Vendor & Sub-Contractor Management 

• Collaborate with external service providers and contractors as needed.
• Negotiate contracts and manage vendor relationships.
• Ensure subcontractor performance meets contractual obligations.

Service Level & Performance Monitoring 

• Monitor and maintain Service Level Agreements (SLAs).
• Implement performance improvement initiatives where necessary.

Financial Management 

• Manage budgets and ensure cost control for service delivery operations.

Customer Engagement 

• Act as the primary point of contact for customers regarding service delivery matters.
• Ensure timely communication and resolution of issues.

Qualities We Value

• Minimum 3–4 years of experience in IT System Operation & Maintenance (O&M) roles.
• Strong knowledge of maintenance best practices and IT service management.
• Good understanding and practical application of ITIL framework.
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Proficient in both written and spoken English.
• Effective communication and stakeholder management skills.
• Proactive, self-driven, and able to work independently.
• Ability to manage multiple priorities under pressure.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

ANEMELO Greek Restaurant is a new dining destination opening in Singapore, inspired by authentic Greek hospitality, quality ingredients, and genuine guest experiences.

We are looking for passionate, dedicated, and motivated individuals to join our opening team in the following positions:

Responsibilities: 

1. Greet and welcome guests in a warm, professional manner 
2. Manage reservations, guest seating, and table allocations efficiently 
3. Maintain an organized waitlist and manage guest flow during service 
4. Communicate clearly with service staff to ensure smooth seating and turnover 
5. Handle guest inquiries, requests, and basic complaints courteously 
6. Maintain cleanliness and presentation of the reception and entrance areas 
7. Ensure guest information is handled confidentially and accurately 
8. Follow company service standards, policies, and safety requirements 
9. Assist management with opening, closing, and front-of-house coordination 

Requirements:
- 5 day work week based on roster
- Able to work on weekends and Public Holidays

Job Description:

• In charge of preparation and processing of sales order and handling of documentations
• Responsible ensuring the accuracy in documents and emails as well as preventing errors and maintaining smooth operations
• In charge of following up on the status of sales orders, payment checks as well as liaison with the relevant departments and organisation
• Responsible in supporting teamwork and assist with ad-hoc task

Job Requirement:

• Minimum Diploma in Business Adminstration or relevant
• Minimum 2 years of working experience in sales support / customer service with knowledge of shipping terms and export documentation
• Letter of Credit knowledge will be a advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Jalan Pemimpin, Singapore 577177 (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Customer Service Executive / Order Processing Executive
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Basic + Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer enquiries, orders, and provide product information promptly.
• Process customer orders accurately and ensure order details and specifications are correct.
• Check raw material availability and coordinate procurement when required.
• Monitor order status and update customers on delivery schedules.
• Coordinate with production, logistics, and sales teams to ensure timely delivery.
• Handle customer complaints and escalate issues when necessary.
• Prepare reports on order status, customer feedback, and complaint resolution.
• Ensure invoicing is done after delivery documents are completed.
• Maintain good knowledge of company products, processes, and industry regulations.
• Monitor raw material stock levels and assist with near-expiry stock sales when practicable.
• Perform other duties as assigned.

APPLY NOW!!!

• Diploma in Business Administration or equivalent.
• At least 2 years of experience in order processing or customer service, preferably in an industrial environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10063 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

We are seeking a proactive and customer-focused Customer Care Executive to manage client accounts, strengthen customer relationships, improve retention, and identify opportunities for upselling and cross-selling. The ideal candidate will act as the primary point of contact for customers, ensuring a positive customer experience while supporting revenue growth and long-term customer loyalty.

Key Responsibilities

Account Management

• Serve as the primary contact for assigned customer accounts.
• Build and maintain strong, long-term relationships with customers via F2F interaction.
• Understand customer needs, business goals, and challenges to provide appropriate solutions.
• Conduct regular follow-ups and account reviews to ensure customer satisfaction.

Customer Retention

• Monitor customer engagement to identify retention risks.
• Proactively address concerns and resolve complaints to prevent churn.
• Gather customer feedback and recommend improvements to services and processes.
• Maintain high levels of customer satisfaction and loyalty.

Upselling& Cross-Selling

• Identify opportunities to upsell additional products, services, or upgrades.

Customer Support & Administration

• Respond to customer inquiries via phone, email, chat, or other channels.
• Follow up on contract renewals, negotiate on Price Increases, service package and other account related activities.  
• Maintain accurate customer records in our in-house system
• Ensure compliance with company policies and service standards.

Requirements

• Customer Service, Call Centre and Sales Administration experiences preferred
• Proficient in Google Applications and good computer/IT literacy
• No prior experience required (On-The-Job training will be provided)
• Positive communication skills and customer service-oriented
• Good work ethic standards, independent and a team collaborator
• High resilience and composure (Handle complaints and unpleasant customers)
• Strong multi-tasking, analytical and meticulous abilities
• Pro-active and adaptable in a fast-paced volatile environment

Work Arrangements:

Days: Monday to Friday

• Working Hours (Regular school days): 9.30am-7pm
• Working Hours (MOE-scheduled school holidays): 7am–7pm (shift-based)
• Work Location: Thomson Plaza / Bukit Timah Plaza
• Monthly Salary: $2,200–$2,900

Job Responsibilities:

• Supervise students in their daily routines, including mealtimes, homework, academic learning, and recreational activities
• Provide care, guidance, and support to primary school children outside of school hours
• Assist the main teacher with classroom management
• Support the organisation and delivery of holistic programmes (indoor and outdoor)
• Create and maintain a safe, nurturing, and positive learning environment
• Accompany children home on the school bus after school
• Perform other ad hoc duties as required

Qualifications and Skills:

• Minimum Diploma in any discipline
• Able to adequately coach primary school subjects
• Strong communication and interpersonal skills
• Genuine interest in guiding and nurturing children
• Undergraduates are welcome to apply
• Prior experience in student care and/or enrichment settings is an advantage

Job Description:

• In charge of preparation and processing of sales order and handling of documentations
• Responsible ensuring the accuracy in documents and emails as well as preventing errors and maintaining smooth operations
• In charge of following up on the status of sales orders, payment checks as well as liaison with the relevant departments and organisation
• Responsible in supporting teamwork and assist with ad-hoc task

Job Requirement:

• Minimum Diploma in Business Adminstration or relevant
• Minimum 2 years of working experience in sales support / customer service with knowledge of shipping terms and export documentation
• Letter of Credit knowledge will be a advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Industry/ Organization Type: Medical Clinic / General Practitioner
• Position Title: Clinic Assistant / Patient Care Assistant
• Working Location: Sengkang West Avenue
• Working Hours: 5.5 days
• Salary Package: Basic Salary + OT Pay + Medical Benefits
• Duration: Permanent

Key Responsibilities

• Register patients and manage dispensing of medications, including stock checks.
• Prepare for blood tests, complete required forms, and process X-ray request forms.
• Maintain cleanliness of the clinic and ensure accurate record keeping.
• Handle GP insurance and CHAS claims.
• Answer phone calls and respond to patient queries via WhatsApp.
• Schedule and manage patient appointments.
• Assist the doctor with procedures, wound dressing, and other treatments.
• Perform autoclaving for instruments.
• Prepare and pack medications for dispensing.
• Provide administrative support and assist with any other ad hoc duties as required.

APPLY NOW!!!

• Minimum GCE 'O' Level or relevant certificate in healthcare support or administration.
• Able to multitask, work in a fast-paced environment, and handle patients with empathy and
• professionalism.
• Basic knowledge of Microsoft Office and clinic management systems preferred.
• Some relevant experience would be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79037 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Be part of the healthcare industry as a Patient Service Associate / Healthcare Admin Assistant, where you will play a key role in supporting patients and ensuring smooth daily operations at the healthcare facility. This role provides an opportunity to develop valuable customer service and administrative skills while contributing to a meaningful service environment.

Responsibilities:
• Attend to patient registration and appointment scheduling matters
• Provide assistance to patients with self-registration processes
• Handle patient enquiries and provide timely support
• Perform financial counselling and cashiering duties
• Manage incoming calls and provide administrative assistance
• Support other ad hoc operational duties as assigned

Requirements:
• Minimum GCE N/O/A Levels or Diploma in any field
• Good communication and interpersonal skills
• Strong service mindset with the ability to interact professionally with patients
• No prior experience required as training will be provided
• Able to commence work within a short notice period

Interested candidates are welcome to send an updated resume to:
healthcaretemps@recruitexpress.com.sg

Email Subject: PSA – Leon

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

The Service Delivery Executive is responsible for managing day to day operational support. Identifies a client’s needs and oversees the delivery of the services.

Customer focused – Manage customer expectations and build strong partnership:

• Act as a single point of contact for all support related queries and issues.
• Build executive-level relationships with clients to ensure long term success and act as an escalation point for complex customer issue.
• Be passionate about customer satisfaction and continuous service delivery improvements.
• Work with customers to ensure they are leveraging services effectively and finding value in our services
• Assessing customer feedback and improving procedures accordingly to ensure that great customer service is always provided

Communication and Stakeholder engagement

• Possess strong interpersonal skills, which enables them to communicate with customer and team, give clear instructions and provide great customer service
• Ensure that effective communication is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Manage multiple stakeholders. Work closely with sales, support, billing and other technical teams
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business as Usual (BAU) support operations
• Notify/escalate critical issues or variations to leads or management

Staff Management:

• Act as the direct reporting manager to a team of 50–60 Desktop Engineers.
• Lead, mentor and develop team members, fostering a culture of accountability, collaboration and continuous improvements.
• Oversee resource forecasting and workforce planning to ensure seamless and uninterrupted service delivery.
• Monitor and evaluate individual Desktop Engineer KPIs, ensuring targets are met, delivering coaching where required, and managing Performance Improvement Plans (PIP) when necessary.
• Manage and approve leave applications and ensure timely and accurate submission of timesheets for all Desktop Engineers.
• Ensure strict adherence to established processes and procedures.
• Conduct training sessions for engineers and team members, mentor junior team members to promote skill development.
• Delegate tasks effectively by providing clear and specific instructions and goals, plan, track and monitor tasks assigned to team members.

Teamwork and Collaboration

• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Collaborate with internal stakeholders to establish relationship across all departments
• Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes

Operational Excellence & Service Management

• Track and follow up on incident investigations, root cause analysis (RCA) and closure to ensure incidents reported are tracked and resolved till closure.
• Help document SOPs, work instructions and service management processes to ensure knowledge retention and operational consistency.
• Analyse customer data and feedback for service improvement and identify upsell opportunities
• Prepare and provide operational reports, dashboards and status updates to stakeholders.

End-to-End Follow-Up and Closure Management

• Ensure end-to-end ownership and follow-up of all customer-related actions, issues, and service requests through to full closure.
• Track progress against agreed timelines, proactively drive actions, chase updates, and manage dependencies to prevent delays.
• Maintain clear visibility of all open items, ensuring no gaps in communication or execution.
• Identify and escalate risks or blockers early to relevant stakeholders to ensure timely resolution.
• Validate resolution with customers and stakeholders, securing formal closure and satisfaction confirmation.
• Ensure proper documentation of outcomes, root causes, and lessons learned to support continuous service improvement.

Qualifications

Requirements

• 2-3 years as a Service Delivery Manager/Customer Success Manager
• Good customer management experience
• Excellent written, oral and presentation skills
• Strong coordination and problem-solving skills with a customer service mindset.

Preferred Attributes

• Professional approach with strong customer relationship focus

Professional and/or Technical Certifications

• ITIL Foundation Certification (Preferred)

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Jalan Pemimpin, Singapore 577177 (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

About us

Achievers Dream Learning Centre is a dedicated education provider who is passionate about supporting students and families on their educational journey, and our mission is to provide accessible, engaging, and effective educational services. We pride ourselves on creating a supportive environment where both our staff and students can thrive.

About the role

We are seeking a Customer Service Executive (Call Centre) to join our team at Achievers Dream Learning Centre in the Bukit Timah Central Region. This is a contract to full-time position that plays a vital role in delivering good customer experiences to our students, parents, and educational partners. As a Customer Service Executive in the education industry, you will be the first point of contact for inquiries relating to our programmes, enrollments, course information, and student support services. This role is essential in maintaining our reputation for outstanding customer service and ensuring that every interaction reinforces our commitment to educational excellence.

Key responsibilities

Parent Communication & Enquiries

• Handle incoming and outgoing calls, WhatsApp messages, and enquiries from prospective and existing parents.

• Provide accurate information about the centre's programmes and schedules.

• Address parents' questions and concerns in a professional and empathetic manner.

Student Enrolment & Lead Follow-Up

• Follow up with prospective parents who have expressed interest in the centre's programmes.

• Encourage parents and students to attend diagnostic consultations, trial lessons, and centre visits.

• Guide parents through the enrolment process and assist with registration matters.

• Maintain timely follow-up with leads and ensure no enquiries are missed.

Customer Service & Relationship Management

• Understand parents' concerns and learning goals for their children.

• Handle objections professionally and confidently.

• Provide a positive customer experience throughout the enquiry and enrolment journey.

• Escalate complex cases appropriately when required.

Administrative Support

• Update customer records and notes accurately in the system.

• Track enquiries, appointments, consultations, and enrolments.

• Support the operations team with customer-related administrative matters when required.

What we offer

At Achievers Dream Learning Centre, we believe in supporting our team members to succeed. We offer a range of benefits designed to enhance your professional experience and work-life balance. We provide ongoing training and development to ensure you have the skills and knowledge needed to excel in your role. Our supportive work environment encourages collaboration and personal growth, and we value the contributions of every team member.

Apply now

If you are a customer-focused professional with a passion for delivering excellent service in the education industry, we would like to hear from you. Please submit your resume, a cover letter, and any relevant certifications to the Achievers Dream Learning Centre recruitment team. Join us in making a difference in students' lives whilst building a rewarding career in education support services!

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive
• Working Location: Potong Pasir
• Working Hours: 5 Days, Monday - Friday (9am - 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond to client enquiries via phone and email in a prompt and professional manner.
• Prepare and process sales-related documentation, including quotations, sales orders, purchase orders, and delivery orders accurately and efficiently.
• Provide administrative assistance to the Sales Team, including reviewing visuals, floor plans, and preparing installation reports.
• Coordinate order processing activities and liaise with the logistics team to ensure timely delivery and installation arrangements.
• Support additional assignments and ad-hoc tasks as required to facilitate smooth business operations.

APPLY NOW!!!

• Minimum GCE “N” / “O” Level qualification.
• 1–2 years of relevant administrative or customer service experience preferred.
• Well-organized, detail-oriented, and able to manage multiple tasks effectively.
• Proficient in Microsoft Excel and Word.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82665 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

About the Role

Our client is seeking an experienced Airfreight Customer Service Executive to join their dynamic team. In this role, you will be responsible for managing end-to-end air shipment processes covering either import OR export operations. You will serve as a key liaison between internal stakeholders, customers, overseas agents, and vendors.

Key Responsibilities

• Answer all incoming calls promptly and courteously.

• Respond to customer enquiries in a timely manner.

• Apply basic knowledge of cargo commodities in accordance with IATA rules and regulations.

• Handle Air Import OR Export shipment coordination with multiple internal and external stakeholders regarding shipment requirements.

• Coordinate flight bookings with the procurement team.

• Review AWB/HAWB and other necessary shipping documents; inform customers and overseas agents of any discrepancies or non-compliance.

• Ensure all data is updated accurately in the system.

• Liaise with overseas agents on requirements and rates.

• Obtain rate approval from customers prior to shipment departure.

• Provide flight details and freight status updates to customers promptly.

• Ensure compliance with AED requirements and job file closures within KPI timelines.

• Monitor shipment uplift and transit to ensure timely arrival/delivery to consignees; update shippers and destination stations on any delays.

• Maintain a good understanding of customer SOPs and shipment handling requirements, ensuring compliance prior to shipping to achieve customer satisfaction.

• Monitor progress to meet month-end targets, annual objectives, and KPIs.

• Support colleagues in shipment execution when required.

• Provide airfreight quotations upon request.

• Handle supplier invoice disputes.

• Escalate issues or concerns requiring broader attention or resolution in a timely manner.

• Perform other ad-hoc tasks as assigned by the Supervisor/Manager.

Requirements:

• Minimum Diploma / Degree.

• 2-4 years of experience in airfreight forwarding (import and/or export).

• Good written and spoken English.

• Excellent communication and interpersonal skills.

Come join an appliance company that is on its exciting journey to lead in the premium luxury space. Your key role is to coordinate end-to-end customer service operations by ensuring the accuracy of sales orders and delivery information, meeting key performance indicators, and engaging in cross-functional collaboration. This role supports the sales and customer experience teams while effectively managing complex customer issues to deliver a seamless and professional customer experience that ultimately increases market share and revenue growth.

What You’ll Be Doing:

• Customer Service and Sales Enquiries: Respond to customer enquiries, assist in preparing quotations, process sales orders, ensure timely follow-ups and first-time delivery.
• Sales Operations: Coordinate order fulfillment, monitor delivery status, and liaise with warehouse and logistics providers to ensure on-time delivery.
• Sales Administration: Maintain accurate records of quotations, ensure accuracy of sales orders, invoices, datasheets, service documentation for smooth operations and audit readiness; check accuracy of pricing and rectify anomalies according to policies; and perform daily triple match.
• Project Installation: Support sales and technical teams by coordinating schedules, attention to details on technical specifications, managing documentation, and ensuring all stakeholders are aligned on deliverables.
• Issue Resolution: Track and manage product returns or defective goods, working with teams to identify issues and implement corrective actions.
• Internal Collaboration: Serve as the link between sales, warehouse, delivery team and customer experience teams to ensure streamlined communication and task execution.

Job Requirement:

• Diploma in a relevant field, preferably in Engineering, Science, IT or Business Administration
• Required to handle customers' enquiries with confidence and professionalism
• Strong team-player, interact closely with delivery team and technical team
• Meticulous and detail-oriented when handling sales procedures, order tracking, and customer follow-ups.
• Strong ability to communicate and collaborate across internal teams and engage with external stakeholders.
• Proactive mindset with the ability to anticipate challenges and develop effective solutions.
• Familiarity with ERP systems is a plus
• Strong in MS Word and Excel

Kindly state your current/expected salary and notice period.

Job Scope:

• You will attend to customer's enquiries and appointment requests via phone calls, email correspondence and live chat in a prompt and professional manner.
• You will need to liaise with internal and external departments or escalate problems tactfully to facilitate the effective resolution of problems when necessary.

Requirements

• At least 1 year of professional customer service experience in a call centre will be preferred
• Excellent communication skills and telephone etiquette

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

As an Assistant Care Coordinator for NUHS@Home, you will play a vital role in the care coordination and management of our patients. We are seeking a dedicated individual who can work closely with the healthcare providers, patients, and their families to ensure high-quality care is delivered in the comfort of patient’s own homes. If you are a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you!

Primary Responsibilities and Duties (80%):

Patient Care

• Performs pre-admission screening for patients and caregivers.
• Works in collaboration with the nurses to manage and provide holistic care to patients in their homes, including monitoring patients’ general condition and progress.
• Identifies and reports any deviations from norm, care gaps or issues to appropriate Team Nurse Lead/Nurses/Clinicians.
• Handles enquiries and provide regular updates on care plans with patients and caregivers.
• Participates in interdisciplinary team meetings and provides input on patient care plans.
• Documents patient care and maintain accurate records of patient progress and treatment plans.
• Collaborates with community resources and other healthcare providers to ensure continuity of care and appropriate referrals for relevant community services.

Telehealth Monitoring

• Monitors patient’s vital signs and escalate red flags to the respective team nurses/physicians.
• Provides basic patient education.
• Adherence to telehealth monitoring using Telehealth system.
• Lifestyle changes/health coaching eg, diet, nutrition, basic exercise.

Secondary Responsibilities and Duties (20%):

• Ensures all necessary equipment and supplies are available for patient care, and coordinates with vendors as needed.
• Participates actively in continuous quality improvement activities, risk management strategies and projects.
• Performs any others ad-hoc duties and responsibilities that may be assigned from time to time.

Job Specification/Requirements

• Diploma in health related courses preferred
• Fluent in English, ability to speak in local dialects will be an advantage.
• Good computer literacy and knowledge of PC software packages.
• Able to do shift work / flexible schedule, including evenings, weekends, and public holidays.
• Able to cope and work independently in a fast-paced working environment.
• Service oriented, pleasant and cheerful personality with strong interpersonal and communication skills.
• Good team player and demonstration of some leadership skills.
• Have initiative and commitment with good sense of integrity and teamwork.
• Knowledge of hospital operations/previous working experience (in healthcare setting) will be an added advantage.

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description

• Industry/ Organization Type: Freight Forwarding, Packing and Crating Services
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang
• Working Hours: 5 Days (Monday – Friday, 8:30 AM – 5:30 PM / 9:00 AM – 6:00 PM)
• Salary Package: Basic Salary + PB + VB+ AWS + Medical Benefits
• Duration: Permanent Role

Key Responsibilities

• Deliver high service standards, support customer satisfaction, and identify opportunities.
• Maintain service quality through standard procedures.
• Respond to customer enquiries on quotations and operations promptly and accurately.
• Handle enquiries, prepare quotations, and manage shipment arrangements, including cross-trade.
• Coordinate with customers and overseas agents on shipment activities.
• Understand import and export processes.
• Ensure timely completion of all documentation.
• Support sales and marketing activities when required.
• Manage customer issues and prevent recurrence.
• Maintain accurate data and reports.
• Perform ad-hoc duties as assigned

APPLY NOW!!!

• At least 2 years of relevant working experience.
• Positive attitude with a customer-focused approach.
• Able to work in a fast-paced environment.
• Basic knowledge of sea and air shipment procedures is preferred.
• Good communication skills and able to work well in a team.
• Able to work independently with minimal supervision.
• Willing to work additional hours when required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84486 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding/ Warehousing
• Position Title: Senior Airfreight Customer Service Executive
• Working Location: Changi Cargo Complex
• Working Hours: Mon to Fri (9am – 6pm), Alternate Sat (9am – 1pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the primary contact for key clients on airfreight enquiries and requirements.
• Manage end-to-end quotation processes (RFQs, ad-hoc, and project shipments) with a competitive pricing approach.
• Engage with airlines, co-loaders, and vendors to secure optimal rates and cargo space.
• Follow up on quotations and support conversion into confirmed shipments.
• Provide market updates, including pricing trends, capacity, and peak season insights to clients and internal teams.
• Coordinate closely with operations, warehouse, and finance teams to ensure smooth shipment execution.
• Collaborate with the Sales/ SOE team on account management and business development activities.
• Track shipment progress and proactively handle any issues or exceptions.
• Maintain accurate and up-to-date records in systems (e.g., Shipthis).
• Guide and support junior team members when necessary.

APPLY NOW!!!

• At least 5 years of experience in airfreight or freight forwarding sector.
• Strong understanding of airfreight operations, pricing strategies, and airline coordination.
• Proven track record in quotation management and customer service.
• Familiarity with Singapore Customs procedures (e.g., XO, OD permits) is an advantage.
• Ability to work independently and manage key client accounts effectively.
• Excellent communication, negotiation, and problem-solving skills.
• Proficient in Microsoft Office and logistics management systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84195 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Work Arrangements:

Part-Time

• Days: Monday to Friday
• Working Hours (Regular school days): 1.30pm–4.30pm or 1.30pm–6.30pm
• Working Hours (MOE-scheduled school holidays): 7am–7pm (shift-based)
• Commitment: Minimum 3 days per week, at least 6 months
• Hourly Rate: $12 per hour

Full-Time

• Days: Monday to Friday
• Working Hours (Regular school days): 9.30am-7pm
• Working Hours (MOE-scheduled school holidays): 7am–7pm (shift-based)
• Work Location: Thomson Plaza / Bukit Timah Plaza
• Monthly Salary: $2,200–$2,900

Job Responsibilities:

• Supervise students in their daily routines, including mealtimes, homework, academic learning, and recreational activities
• Provide care, guidance, and support to primary school children outside of school hours
• Assist the main teacher with classroom management
• Support the organisation and delivery of holistic programmes (indoor and outdoor)
• Create and maintain a safe, nurturing, and positive learning environment
• Accompany children home on the school bus after school
• Perform other ad hoc duties as required

Qualifications and Skills:

• Minimum Diploma in any discipline
• Able to adequately coach primary school subjects
• Strong communication and interpersonal skills
• Genuine interest in guiding and nurturing children
• Undergraduates are welcome to apply
• Prior experience in student care and/or enrichment settings is an advantage

Position Levels

• Service Attendant/Crew – Food & beverage service operations
• Captain (Senior Level) – Team leadership and service supervision

Salary: SGD 2,200 – 3,600 basic (commensurate with experience) + sign-on bonus (up to 2 months) + Variable Bonus + Other incentives

Key Responsibilities

• Welcome and attend to guests with professionalism and warmth
• Manage reservations, seating arrangements, and guest flow
• Take orders accurately and ensure timely food & beverage service
• Maintain high service standards and ensure guest satisfaction
• Handle guest feedback and resolve issues promptly
• Support daily restaurant operations, including setup and cleanliness
• (For senior roles) Supervise service team and ensure smooth operations

Requirements

• Entry-level candidates are welcome (training provided)
• Relevant F&B or hospitality experience is an advantage (for Captain level)
• Able to work rotating shifts, weekends, and public holidays
• Alternate 5/6 working days per week
• Singaporeans only
• Open to Non-Halal restaurants

What We Offer