Total 56 Customer Service / Call Centre job vacancies

Job Responsibilities

Customer Engagement & Account Ownership

• Act as the primary operational point of contact for assigned key and strategic customers.
• Build strong, trust-based relationships through proactive and professional engagement.
• Develop deep understanding of customer business, applications, and buying behaviour to deliver tailored support.
  

Order, Quotation & Transaction Management

• Manage quotations, sales orders, and change requests, including complex and high-value transactions.
• Interpret and validate technical requirements such as part numbers, configurations, and specifications.
• Ensure accuracy, commercial alignment, and timely execution of all transactions.

End-to-End Fulfilment Ownership

• Own the full order lifecycle from enquiry through delivery and after-sales support.
• Proactively monitor order status, delivery commitments, and potential risks.
• Drive resolution of fulfilment issues to ensure customer expectations are met.
  

Cross-Functional Coordination & Escalation Management

• Collaborate closely with Sales, Supply Chain, Finance, and other relevant teams to deliver seamless execution.
• Take ownership of escalations, ensuring timely resolution and clear communication to customers.
• Support customer meetings, reviews, and joint engagements where required.
  

Customer Insights, Continuous Improvement & Compliance

• Analyse customer data, trends, and buying patterns to generate insights and support account development.
• Identify and drive improvements in processes, service levels, and customer experience.
• Ensure adherence to pricing policies, internal controls, and data integrity across CRM and ERP systems.

Job Requirements

• Diploma or Degree in Mechanical Engineering or a related discipline is strongly preferred.
• Minimum 3 years of relevant experience in customer-facing roles, with Key Account management experience, within industrial, engineering, or technical environments.
• Strong customer orientation with excellent communication skills and fluency in English.
• Computer Skills: Proficient in Microsoft 365 business applications (Word, Excel, PowerPoint, Outlook, and Power BI), CRM systems (HubSpot preferred), SAP B1, and the ability to quickly learn business systems and other software platforms as required.

To apply, please visit www.gmprecruit.com

To learn more about this opportunity, please contact Fiona Koh | fiona.koh@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Fiona Koh| Registration No: R11092398

Responsibilities

• Perform preventive and predictive maintenance on rotating equipment such as pumps, gearboxes, and diesel engines to ensure operational reliability
• Troubleshoot mechanical failures and conduct root cause investigations to improve equipment performance
• Lead and supervise the Maintenance Team during night shifts and weekends to execute preventive and corrective maintenance tasks effectively
• Train and mentor Maintenance Team members to enhance their technical skills and ability to perform complex maintenance activities
• Coordinate spare parts management with the Maintenance Team to support timely preventive maintenance
• Manage and liaise with vendors and contractors to ensure quality and timely completion of maintenance services
• Enforce compliance with safety standards across all maintenance activities to maintain a safe working environment

Required competencies and certifications

• Diploma in Marine or Mechanical Engineering or equivalent technical field
• Minimum 3 years of plant maintenance experience, preferably in oil & gas or marine terminal industry
• Practical skills in servicing, maintenance, and overhaul of pumps, rotating machinery, and static equipment
• Effective communication and team-building skills to lead and develop maintenance personnel
• Willingness to perform outdoor fieldwork

Other Information

• Attractive salary and bonuses
• Medical, dental, and insurance benefits
• Family benefits
• Travel allowance
• Applicants must be able to travel offshore to Pulau Busing via a 20-minute ferry ride

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy

• Assist customers in navigating respective website and online services

• Maintain accurate records of customer interactions and transactions

• Collaborate with other team members to improve processes and enhance customer satisfaction

• Stay up-to-date with product knowledge and company policies

• To consistently meet set KPIs without compromising on quality service delivery

Requirements

• Strong communication skills, both verbal and written

• Customer-focused with a genuine passion for helping people

• Basic computer proficiency

• Ability to work well in a team and adapt to a fast-paced environment

*Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

• Well Established Company
• Basic $3500 - $4500 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West / On-site
• Working Days: Monday to Friday
• Working hours: 8.30am to 5.30pm
• TRAINING PROVIDED

Job Responsibilities:

• Planning / Assign sub-contractors and manpower for the maintenance work and from project handover
• Supervising & Managing of Sub-contractor to carry maintenance & servicing works
• Plan and schedule Preventive Maintenance
• Perform routine check, system back-ups & restoration, troubleshooting and upgrading / improvement of system to ensure optimal functioning of BMS/DCS/PLC/SCADA System
• Record servicing & maintenance data and generate service report
• Provide Technical / Operational guidance, engineering solution to the Maintenance Site Facility Management
• Others ad hoc duties as assigned

Job Requirements:

• Minimum Diploma/Degree in Mechanical Engineering or equivalent
• Knowledge on BMS / PLC / HVAC will be a plus point
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3600 - $5000 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East / On-site
• Working hours : Normal working hours

Job Responsibilities:

Technical Service & Maintenance:

• Perform periodic servicing, maintenance, and troubleshooting of CRAC/WDS systems.
• Diagnose hardware/software faults, identify root causes, and recommend solutions.
• Conduct equipment power-up/down procedures and respond promptly to e-calls (emergency calls).

Client Support & Training:

• Provide technical support and onsite training on Operation & Maintenance Manuals (OMM).
• Maintain strong client relationships, particularly with site engineers.
• Liaise with customer engineering departments to ensure compliance with company procedures and quality guidelines.

Documentation & Reporting:

• Complete detailed service reports after each servicing/e-call.
• Submit weekly/monthly reports on work activities, progress, and remedial actions.
• Maintain accurate filing, documentation, and tracking of all service records.

Site & Contractor Management:

• Monitor and manage contractor activities to ensure adherence to safety/operational procedures.
• Review site "Events and Actions," implementing corrective measures as needed.
• Plan, execute, and update daily work schedules.

Safety & Compliance:

• Strictly follow data center safety rules, regulations, and quality standards.
• Ensure all work activities comply with occupational safety guidelines.
• Support ad-hoc tasks assigned by superiors

Job Requirements:

• Minimum Diploma/Degree in Mechanical Engineering or equivalent with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities

• Resident Engagement: Act as the main point of contact for residents, addressing inquiries, complaints, and feedback.
• Defects Management: Monitor and update residents on the status of defect rectifications.
• Appointment Scheduling: Arrange inspections with the Building Service Centre (BSC) team.
• Liaison Work: Coordinate with HDB, Town Council, consultants, and subcontractors.
• Administrative Duties: Prepare reports, manage correspondence, and maintain records.
• Public Relations: Write notices to inform residents about construction activities.
• Site Coordination: Work with site supervisors to schedule rectification work.
• Information Centre Management: Maintain and upkeep the service centre.