Total 736 Customer Service / Call Centre job vacancies

Responsibilities:

• Provide comprehensive administrative support by preparing and updating documentation, reports, schedules, and trackers for client engagements.
• Maintain precise client records in internal systems and shared folders, ensuring accuracy and accessibility.
• Coordinate with various internal teams (Operations, Finance, Claims, IT) to facilitate client servicing and follow up on required information.
• Track the progress of ongoing client requests, ensuring all deadlines are met efficiently.
• Support the preparation of periodic and ad-hoc reports like service performance and client activity summaries.
• Assist in documenting and updating standard operating procedures (SOPs), checklists, and templates.
• Provide logistical support for client reviews, workshops, and internal meetings, including scheduling and material preparation.
• Manage the general mailbox, triaging enquiries and directing them to the appropriate team members.

Requirements:

• Diploma or Bachelor’s degree in business, finance, administration, or a related field.
• 2–4 years of experience in client services, operations, administration, or coordination, preferably in financial or professional services.
• Strong organizational skills with keen attention to detail and the ability to prioritize multiple tasks.
• Proficiency in MS Office applications (Excel, PowerPoint, Word) and comfort in working with data and systems.
• Good written and verbal communication skills, complemented by a service-oriented mindset.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (Persol Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Persol Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

JOB DESCRIPTION

• Manage complex executive calendars, prioritising meetings, appointments and strategic engagements to optimise leadership productivity
• Coordinate business travel arrangements including flights, accommodation, itineraries and related logistics
• Serve as a key liaison between the executive office and internal or external stakeholders, managing communications and correspondence professionally
• Prepare and review executive documents, presentations and reports with strong attention to accuracy and professionalism
• Coordinate executive meetings and events, including agenda preparation, meeting documentation and follow-up on action items
• Handle confidential information with the highest level of discretion and professionalism
• Lead and support administrative or executive support teams to maintain high operational standards
• Support strategic initiatives and operational improvements by managing special projects and streamlining office processes

JOB REQUIREMENTS

• Minimum Diploma and above
• Exceptional organizational and time management skills
• Proficiency in Microsoft Office tools and calendar management software
• Discretion and professionalism in handling confidential information

EA License Number: 25C2980

Disclaimer:

By applying, you consent to the collection and use of your personal data for recruitment purposes in accordance with Singapore’s PDPA. Your application may be considered for this and other suitable roles.

• Work Location - Bedok, East Region
• Working Hours - Mon to Fri, 7.30am - 5pm
• Monthly Salary - up to $2800
• School Environment, 11 months contract

Job Scope:

• Maintain cleanliness of equipment and school facilities.
• Assist with preparation of laboratory equipment, apparatus, and substances for lessons.
• Perform basic administrative and office tasks.
• Support school events and activities, including transportation and arrangement of furniture/equipment.
• Undertake other duties as assigned.

Requirements:

• Lifting and moving items
• Basic awareness of laboratory safety and proper handling of chemicals/equipment.
• Maintain simple records and handle laboratory materials with care.
• Relevant work experience is an advantage.

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

OVERVIEW

The position will be part of the Tender Centre team to help drive growth in market shares of the freight, logistics and transportation businesses within the Nippon Express SAO organization.

KEY RESPONSIBILITIES

• Manage end-to-end RFQ process for all accounts, ensuring timely and high-quality submissions.
• Lead and coordinate RFQ kick-off calls, aligning stakeholders on timelines, scope, and bid strategy.
• Proactively engage and collaborate with SAO countries, account owners, and internal stakeholders to drive competitive and compliant tender submissions.
• Scrutinize and validate rate submissions from countries, ensuring alignment with market benchmarks and bid strategy.
• Drive rate negotiations with countries to enhance pricing competitiveness while managing risk exposure.
• Perform pricing analysis, benchmarking, and continuous improvement of rate quality to increase win ratio.
• Analyze customer tenders and ensure capability and customer requirements are correctly translated into pricing and solution documents.
• Maintain timely tender data profiling and records on required platforms and databases.
• Monitor tender outcomes and support post-mortem analysis, identifying key success factors and areas for improvement.
• Ensure smooth transition to Implementation team upon business award and assist on SOP setup specifically on rate aspect.
• Support continuous improvement initiatives within the Tender Centre.
• Other duties and responsibilities assigned by Direct Report and Management.

QUALIFICATIONS & EXPERIENCE

• Diploma or Degree in Logistic Supply Chain, Business or related field.
• Minimum 2 years relevant experience in logistics, pricing or tender management (Regional / Global exposure preferred).
• Experience in pricing analysis and cost modelling is highly preferred.
• Knowledge of BI tools such as Tableau, PowerBI and QlikView is an advantage.
• Excellent command of written and spoken English.
• Strong proficiency in Microsoft Office.

ATTRIBUTES OF THE CANDIDATE

• Strong sense of ownership and accountability in managing assigned RFQs.
• Proactive, detail-oriented, and results-driven mindset.
• Strong organizational and time management skills with ability to handle multiple RFQs under tight deadlines.
• Effective communicator with strong stakeholder management skills.
• Ability to work independently and collaboratively across regional teams.
• Resilient and able to perform under pressure in a fast-paced environment.
• Strong analytical thinking and problem-solving capability.

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Healthcare Assistant.

They are located at Central – easily accessible via various modes of transport.

Benefits Summary

• Basic Up $3000 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Support patients with their daily living activities.

• Assist nurses during medical emergencies or crisis situations.

• Attend to hygiene needs of patients who require assistance or are bedbound

• Maintain proper hygiene, safety, and documentation of patient conditions.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25158661 (Yu Xiang He)

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Location: Jurong / West
• Salary: $2,800 - $3,500
• Working days: Monday - Friday
• Working hours: 8:30am – 5.30pm

Responsibilities

• Handling of the fleet requisitions, sourcing and making the necessary arrangement for delivery to the vessels
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage
• To keep track of the cargo hoses registry, lifting gears registry and PPE of all shipboard personnel
• Monitoring of the vessels LSA and FFA
• Appointed as safety committee member to carry out tool-box meetings for all the vessels
• To arrange and co-ordinate between crew and clinic for medical appointment or consultation and monitoring of the vessels’ medical supplies as per statutory requirements
• Preparation of crew employment contract
• Application of flag state endorsements, Harbour craft licence renewal, etc, via MPA and Digiport, ensuring compliance with regulations of all relevant authorities and the certification of all vessels is maintained in accordance with the relevant Class and Flag State requirements
• To maintain the personnel files for all crew members and ensure all member files are comprehensive with current documentation of crew credentials that being updated accordingly in a timely manner
• To assist in planning and oversees the assignment of the officers and ratings for the fleet, crew change rotations, ensuring that rotations are executed in a timely basis, the vessels are properly manned and updated as per MPA requirements via Digiport
• Sourcing, recruitment and carry out initial interview of the ship crews
• Providing induction training/ orientation to all newly join ship crews
• Providing general support to the ship staffs and making schedule visits to vessels for crewing matters
• Any other fleet management related tasks and responsibilities as assigned by the management

 Job Requirements

• Relevant working experience in similar capacity.
• Possession of Class 3 driving license will be an advantage.
• To be contactable 24/7 and be available to board the vessels as and when required
• Proficient with computer software

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Pay: Up to $2,600
Location: Queenstown

Duration: 1 year contract
Work hours:

Morning: 8am-6pm

Afternoon: 11am-9pm

Night: 8pm-8am

 Job Scope

• Conduct patient admission and perform initial assessments on patients

• Attending to patients' call bells and prepare patients for physical examination or other procedures

• Assist with lifting and transferring of patients

• Order patients' meals and assist feeding patient

• Orientate patient on ward environment and visitor policy

• Set up, handle and replace portable oxygen tanks

• Perform various clinical tests and measurements

• Assist with nursing & minor surgical procedures

• Manage visitor access to the ward

• Follow up on planned discharges and appointments for discharged patients

• Update patient movements out of the ward

• Perform inventory count and assent tracking and top-up supplies

• Handle mails and coordinate with porters to dispatch and receive items or supplies

• Collect and dispatch of items in urgent situations

• Maintain a clean and safe work environment and patient area

 Requirements

• Minimum PSLE or WPLN

• Good communication and interpersonal skills

• On-the-job training will be provided

If interested, please email me at alexgoh@recruitexpress.com.sg or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599).

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Summary

The Operations Support Team Lead will play a critical role in supporting the startup of a state-of-the-art aseptic manufacturing facility with multiple production lines. Reporting to the Department Lead of Commercial DP, this position will serve as an Operations Support in reparation for aseptic manufacturing operations readiness (e.g., service contract, training program, SOP/MBR/WI and documentation generation, logbook, environmental and utilities sampling, etc.). The Operations Support Team Lead will be responsible for building and leading high-performing team to ensure efficient and compliantexecution of critical process steps. Additional responsibility may be required during the initial site startup, while maintaining strict adherence to regulatory standards. Additionally, the Team Lead will interface with clients and oversee the fast-paced and crucial stage of New Product Introduction (NPI) for multiple new products, ensuring successful technology transfer and process validation, followed by support for the product approval process (e.g., mock-up and prior approval inspections).

Job Responsibilities

• Support the installation and qualification of new manufacturing equipment as required from Operational Support related roles.
• Develop and implement operational procedures, including SOPs, master batch records, and work instructions, as required
• Establish service provider, manage contractors and schedules with contractors (e.g., cleaning/disinfecting, gown laundry, etc.).
• Develop utilities and environmental sampling schedule per procedure and manage the sampling program.
• Hire, train, and manage operational staffs required to support site readiness.
• Develop, manage, and track training and qualification of manufacturing operation staffs.
• Coordinate and train as required before systems go-live.
• Ensure adherence to quality standards and client requirements for aseptic processes as required during the initial site startup.
• Work with Manufacturing Science & Technology (MSAT), Validation, Quality, and QC teams to ensure applicable procedures are developed and personnel are trained for new product introductions.
• Stay informed on global regulatory requirements (FDA, EMA, PIC/S, ICH) for aseptic manufacturing and product introduction, and remain up to date on current Good Manufacturing Practices (cGMP).
• Demonstrate mastery of Quality Management System (QMS) production support systems such as Change Control, Deviation, CAPA, and SAP.
• Interface with clients for technology transfer, new product introduction (NPI) projects, as required.
• Be accountable for the Operational Support responsibilities and ensure adherence to stringent requirements.
• Some travel as necessary and be available for extended periods for overseas training.
• Maintain compliance with training requirements for self and staffs at all times.

Qualification

• Bachelor’s degree in Pharmaceutical Sciences, Chemical Engineering, Biological Sciences or related field.
• Master’s degree or MBA is a plus.
• 8-10 years in drug product manufacturing, with experience in aseptic processing and operational support
• 3-5 years of people management experience
• Direct experience in drug product manufacturing such as part preps, formulation, sterilization, and any drug product manufacturing process.
• Experience in a fast-paced CDMO (Contract Development and Manufacturing Organization) environment is desirable.
• Strong interpersonal skills and ability to interact with clients effectively.

Position title : Field Support Executive
Salary : $3500 - $4300 
Working Days:  5 days (including Sat & Sun)
Working Timing: Start work at 10AM ; Weekday end at 6PM/630PM/7PM ; Saturday end at 5PM & Sun End at 430PM
Location: Somerset

Job Description

• Lead the setting up of new centres, overseeing all aspects of operational planning, logistics, and staffing to ensure a smooth and successful launch.
• Reaching out / Business develop to potential franchisee. 
• To support develop SOP for setting up new centre with the goal of using these guidelines for future franchise training and expansion.
• Provide on-site support during centre opening and initial operations to ensure smooth rollout.
• Support the implementation and daily running of centre programmes. 
• Conduct training and on-site guidance for franchisees and centre staff on programme delivery and operational procedures.
• Carry out regular centre visits to check programme delivery, operational standards, and compliance requirements.
• Support parent engagement, including programme explanation, enrolment support, and handling routine enquiries when needed.
• Coordinate day-to-day matters between franchisees and HQ and submit basic visit or progress reports.
• Perform other duties as assigned by management.

Requirements

• Diploma or Degree in a relevant field.
• Experience in education, training, or centre operations is preferred.
• Familiarity with tuition or enrichment centre operations is an advantage.
• Conduct on-site operational support and training activities for franchisees and engaging with parents.
• Willing to perform field-based work, including centre visits and weekend support.

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Roles & Responsibilities:

· Provide technical support and Install computer hardware, software and networks to new or exist staff

· Maintain and update IT inventory

· Monitor daily backup

· Troubleshoot on IT system, hardware and office equipment

· Knowledge of online system (HR System – Infotech / Microsoft / Autocad) is an advantage.

· Assist and renew of licensing (AutoCAD)

· Setting up Printer software

· Undertake any other ad-hoc work as assigned

Requirements:

Ø Possess a Local Diploma or equivalent in IT

Ø 1-2 years of relevant experience

Ø Fresh graduates are welcome to apply

• Provide secretariat support for monthly and ad hoc meetings across the department

• Prepare and circulate meeting minutes promptly for review and approval

• Track and follow up on action items to ensure timely closure before subsequent meetings

• Send out meeting invites and agendas in advance to all stakeholders

• Coordinate presentation materials and manage presentation flow in line with committee expectations

• Liaise with stakeholders across different teams to ensure alignment and readiness for meetings

• Support ad hoc administrative and coordination tasks as assigned by the team

• Utilise MS Teams and CoPilot to support meeting management, documentation, and coordination

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacte

About ACP: Shaping the Future of Digital Innovation

For over 27 years, ACP has been a trusted leader in Information & Communication Technology (ICT) solutions, partnering with Government Ministries, Statutory Boards, and leading enterprises across Singapore and Southeast Asia. Established in 1997, we drive innovation and digital transformation for organisations including MOE, iMDA, GovTech, GIC, SUTD, SMRT, Lazada, and Carousell.

Our expertise spans beyond Singapore—we serve as the Exclusive Regional Distributor for Articulate, Vyond, JetBrains, and Inmagine across the Philippines, Thailand, Indo-China, and Indonesia. Backed by a dynamic team of 60+ professionals and recognized certifications including the Data Protection Trustmark, Bizsafe Level 3, and Total Defence Award, we are committed to building a culture of innovation and excellence.

Join our team and help shape how the next generation learns, creates, and innovates.

Position Overview

We are seeking a talented ICT Support & Training Specialist to join our education initiatives. You will play a pivotal role in empowering students and educators through cutting-edge technology, mentoring in emerging digital skills, and fostering a collaborative learning environment.

Key Responsibilities

Computing & CCA Training

• Design & deliver structured computing programmes in:Coding & Robotics: Swift Playgrounds, Scratch, Micro:bit, Makecode ArcadeApp Development: Thunkable, GameSalad3D Design & Printing: Tinkercad, SketchUpDigital Graphics: Inkscape
• Lead learning initiatives on iPad-based personalized learning and modern Learning Management Systems (Student Learning Space, Microsoft 365, Google Workspace, Apple Classroom)
• Champion EdTech adoption with hands-on training in gamification, Augmented Reality (AR), and Virtual Reality (VR)
• Maintain & optimize IT infrastructure to support seamless programme delivery

Audiovisual Systems & Digital Media Production

• Support & mentor students in AV training and video production techniques
• Manage live streaming of school events using professional tools (OBS)
• Produce & edit high-quality video content (Final Cut Pro) for school communications
• Oversee the Recording Studio, encouraging student creativity and technical exploration
• Maintain school PA systems to ensure reliable event support

Makerspace Leadership

• Develop & facilitate makerspace workshops that inspire tinkering, prototyping, and hands-on learning
• Guide students in safely and creatively using maker tools and equipment
• Foster a culture of innovation where exploration and experimentation thrive

Educational Partnerships & Professional Development

• Conduct IT training workshops for educators, enabling them to integrate EdTech into their teaching
• Co-teach Project Work using the Design Thinking framework, bridging computational thinking with creative problem-solving
• Collaborate cross-functionally with HOD ICT, ICT Manager, and school leadership on strategic initiatives

Why Join ACP?

• Make an Impact: Inspire the next generation of innovators, coders, and creators
• Continuous Learning: Work with cutting-edge technologies and industry-leading tools
• Collaborative Culture: Be part of a mission-driven team of 60+ professionals
• Regional Reach: Contribute to digital transformation across Southeast Asia
• Recognized Excellence: Work for a certified, award-winning organization trusted by top enterprises

Company Overview / Employee Value Proposition

CardioScan is a health innovation brand that has grown to become a global leader in cardiac monitoring solutions. We provide cardiac data and reporting to primary health practitioners in ten countries, including Australia, the US, the UK and across Asia. We deploy cardiac equipment into the field, collect heart data and provide analysis to our customers through our innovative cloud-based software, Beatbox. What we do matters, and we strive to make a positive impact on the heart health of many by focusing on quality, accuracy and speed every time. We want to put the right data in the hands of those who need to make the decision, in a time of need.

Job Summary

The Medical Device Support Engineer will deliver expert biomedical and IT technical support to clients by diagnosing and resolving device, software, and networking issues both remotely and onsite. You will drive biomedical SOP adherence, support testing and validation, and maintain strong client relationships to ensure optimal device performance and customer satisfaction.

Responsibilities

• Lead the execution of Biomedical Standard Operating Procedures (SOP) to support device testing and validation processes
• Perform onsite troubleshooting and conduct annual preventive maintenance on medical devices to ensure operational reliability
• Respond promptly to biomedical and technical support tickets, providing effective solutions remotely or onsite
• Collaborate with hospital Biomedical Engineering (BME) and Medical Device Management (MMD) teams during annual device testing and validation activities
• Install new device hardware, software, and networking systems, ensuring seamless integration and functionality
• Diagnose and resolve complex medical device, networking, and software issues to minimize downtime
• Propose simple, effective solutions to technical problems to enhance device performance and user experience
• Deliver basic troubleshooting guidance to clients to empower their independent issue resolution
• Support internal IT requirements by maintaining and troubleshooting hardware and networking systems
• Maintain strong client relations through clear communication and professional support
• Document and complete detailed job reports to track service activities and outcomes

Required competencies and certifications

• Diploma or degree in engineering or computer science, or relevant certification
• Experience in biomedical QA/QC testing or technical support engineering
• Proficient knowledge of hardware and networking systems
• Skilled in using remote access tools such as TeamViewer
• Ability to troubleshoot complex software and hardware issues effectively
• Strong communication skills to convey technical information clearly
• Critical thinking skills to analyze and resolve technical challenges
• Positive attitude and professional interpersonal skills
• Customer service and support experience

Job Scope

• Customer Support/device troubleshooting 50%
• Biomedical Calibration, Preventive Maintenance and Testing of devices 40%
• IT Support 10%

Responsibilities and Duties

• Provides second-line investigation and diagnosis
• Resolves and closes incidents/service requests as per helpdesk procedures & allocated timelines
• Escalates unresolved incidents/service requests within agreed timescales
• Logs relevant incident/service request details per helpdesk procedures
• Communicates with client regarding incident progress
• Troubleshoots and resolves PC incidents and/or VIP requests
• Ensures tickets are updated at all times until issues are resolved
• Liaises with clients, other IT support groups and 3rdparty providers when necessary
• Coordinates with vendors for hardware repair
• Performs staging of PCs / Laptops
• Performs IMAC (Install, Move, Add and Change)
• Administrate mobile phone requests (Corporate Sim card)
• Prepare Video Conferences on request
• Assists on special events coverage
• Creates/maintains documentation

Requirements

• 5+ years of working experience with desktop/network equipment in IT environment, providing onsite support
• Possess an ITE or Diploma in Computing/Electrical/Electronic Engineering or related field of study
• Proficient in utilizing a variety of office software, specifically: Word, Excel, PowerPoint, SharePoint and Outlook
• Ability to write technical support documentation a plus

**Job Summary:**

The IT Support Technician serves as the front-line defense of client’s IT systems, providing essential support to ensure smooth and stable operations. This role is responsible for troubleshooting technical issues, implementing solutions, and assisting in the maintenance of infrastructure - contributing to an efficient, secure, and reliable IT environment. This role involves both on-premise and remote support, with regular onsite presence required for installation, maintenance, troubleshooting and project implementation.

**Key Responsibilities:**

1. **Infrastructure Deployment and Setup:**

- Conduct site assessments, layout planning, and onsite testing.

- Configure, set up, deploy and decommission infrastructure components onsite, according to established plans and safety standards.

- Provide onsite support for infrastructure deployments, hardware setup and system troubleshooting, ensuring minimal disruption to business operations.

2. **Network and System Administration:**

- Configure network hardware and software components, including switches, routers, servers etc.

- Monitor, maintain and troubleshoot network systems to ensure optimal uptime and service delivery.

- Manage user accounts, permissions, and access control for both local and cloud-based systems.

- Perform regular system maintenance, including patch management and updates, to ensure systems remain secure and efficient.

3. **Network Security:**

- Maintain data backups and disaster recovery plans and conduct regular testing to ensure business continuity.

- Detect, report and respond to cyber and data-related incidents; identify affected systems and users, and ensure efficient incident resolution.

- Assist in implementing security protocols, firewalls, and antivirus solutions to safeguard data integrity.

4. **Technical Support and Training:**

- Provide end-user support by identifying and troubleshooting technical issues within defined timeframes.

- Manage end-to-end problem-solving processes adhering to service level agreements.

- Develop user guides and provide training to users on various systems, applications and technologies.

5. **Documentation and Collaboration:**

- Maintain detailed documentation of support activities, system configurations and network setups and project progress.

- Collaborate with internal teams, system engineers, cybersecurity teams and third-party vendors to ensure IT infrastructure meets business needs.

- Plan, monitor and manage IT infrastructure service to ensure effective delivery aligned with service level targets.

5. **Project Management:**

- Develop and manage detailed project plans for infrastructure deployments and upgrades, including timelines, resource allocation and milestones, ensuring successful delivery of projects within agreed parameters.

- Monitor and allocate available resources to meet project objectives, ensuring the projects are completed on time and within scope.

- Coordinate with internal teams and external stakeholders to ensure effective communication, risk management and alignment of projects with business objectives.

- Track and report on projects progress regularly, identifying potential risks and proactively implementing mitigation strategies to minimise project delays.

**Key Performance Indicators (KPIs):**

- Ticket resolution time

- Customer satisfaction (CSAT)

- Network/system uptime

- Documentation completeness and accuracy

---

**Job Requirements:**

1. **Education:**

- Diploma or Bachelor’s degree in Information Technology, Computer Science, or related fields.

2. **Technical Skills:**

- Strong knowledge of Windows, macOS, and Linux operating systems.

- Hands-on experience with desktop hardware, software, printers, and networking devices.

- Familiarity with Active Directory, Office 365 administration, and VPN configurations.

- Knowledge of basic cybersecurity practices and troubleshooting methods.

- Ability to work with various remote support tools and ticketing systems (e.g., Zendesk, Jira, etc.).

3. **Experience:**

- Minimum of 2 years of IT support experience, preferably in a managed services environment.

- Experience in supporting cloud-based solutions (AWS, Azure, Google Cloud) is a plus.

4. **Soft Skills:**

- Strong problem-solving abilities, able to think on your feet and provide quick resolutions.

- Excellent communication skills with the ability to explain technical issues to non-technical users.

- Team player, willing to collaborate and share knowledge.

- Strong organizational skills with attention to detail, able to handle multiple tasks and priorities.

5. **Certifications (Preferred):**

- CompTIA A+, Network+, or Security+

- Microsoft Certified: Azure Fundamentals

- Cisco Certified Network Associate (CCNA)

**What We Offer:**

- A dynamic, team-oriented work environment.

- Opportunities for professional growth and development.

- Competitive salary with performance bonuses.

- Health benefits and ongoing training.

---

**Application Process:**

Interested candidates should submit their CV and a cover letter detailing their qualifications and experience via our online portal.

---

This job will suit someone with a proactive attitude, a passion for technology, and a strong commitment to customer service. If you’re eager to expand your skills and be part of a team driving innovation in IT solutions, we’d love to hear from you.

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

• Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
• Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
• Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

• Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
• Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
• Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

• Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
• Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

• Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
• Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

• Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
• Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

• Education: Degree or Diploma in IT, Computer Science, or a related field.
• Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
• Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
• Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
• Open to providing 24/7 IT support as required.

Job Description & Requirements

We are seeking a Japanese-speaking IT Support to join our client, an MNC within the Financial sector. The successful hire should be proficient in Japanese language at a business level, in order to manage native Japanese stakeholders and bridge communication gaps between them and local technical teams. This role will also be responsible for ensuring smooth day-to-day operations of various applications and systems.

Responsibilities:

• Provide 1st & 2nd level support for user technical issues or IT incidents.
• Act as the primary point of contact for Japanese native stakeholders, ensuring technical issues are explained clearly without losing the cultural context
• Translate complex technical requirements from stakeholders into actionable tickets for global development teams.
• Maintain documentation of system configurations and support procedures in both English and Japanese.
• Work closely with L3 support and vendors
• Define vendor SLAs and ensure compliance from relevant parties
• Be involved in various application enhancement projects, from planning through implementation and support phases
• Ad hoc tasks assigned.

Requirements:

• Bachelor's degree or equivalent experience.
• Business level proficiency in Japanese to communicate with Japanese native stakeholders (JLPTN1/N2 equivalent).
• Ideally around 4-5 years of IT support or IT related experience
• IT certs are advantageous to have (ie. ITIL, CompTIA, Microsoft certs, Azure DevOps etc.)
• Experience with ITSM/ ticket management tools like Servicenow, Zendesk, Jira etc. preferred
• Good communication skills, problem solving and teamwork skills.

Interested applicants who meet the requirements stated above please apply to this post, or send in your resume to yingtan@techgrid.co
We regret that only shortlisted candidates will be contacted.

Benefits:

• Location: Biopolis / 1 Jalan Kilang
• Great employee benefit
• Weekly office lunches
• Reporting Line: IT Team Lead User Support - Global

Main Objective: 

Provide high level support to end users of computer equipment and systems maintenance to include workstations, software and peripherals, including Labs and Exhibits.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Installs, configures, maintains and troubleshoots hardware, software, computers, printers, and other peripheral devices and ensures effective use of hardware and software resources
• Collaborates with other company departments or Global IT teams to function as a liaison throughout the development, testing, and implementation of new product or operating system installs and/or upgrades ensuring end users are adequately supported
• Manages IT projects, attends project meetings to communicate status to appropriate parties, develops and disperses all levels of necessary documentation, and stays current with system information, changes and updates
• Managing Outsourced End User Support vendors both locally and through SEA region with other IT team members
• Oversight of work conducted in SEA region by End User Support vendors
• Provides support for various technical issues and initiatives related to assigned applications, systems, databases and/or other technical products and services in compliance with service level agreements utilizing diagnostic and other tools to maintain, troubleshoot and restore service or data to systems
• Provide phone support based on support rotation schedule and monitors ticketing system for incoming issues and identifies, escalates and redirects problems requiring urgent attention to appropriate resources in compliance with SLAs
• Creates, updates, and submits status reports, documentation, and procedures relative to assigned End User Support processes and procedures
• Collaborate on technical matters to other APAC End User Support Representatives including day-to-day questions from End User Support or other departments

• Perform other reasonable ad-hoc duties related to the role as assigned by the direct line manager.

Incidental Duties:

The above statements describe the general nature and level of work being performed in this job.  They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Education and Experience:

High school diploma or equivalent required

Associate’s and/or bachelor’s degree in CS / MIS preferred

Minimum of four years of technical/systems support-related experience required

Prior experience in a manufacturing environment is a plus

Knowledge and Skill Requirements/Specialized Courses and/or Training:

Knowledge and experience with IT Helpdesk systems Required

ITIL practices preferred

Machine, Tools, and/or Equipment Skills:

PCs and have a command of Excel, PowerPoint, and Word plus any additional communications equipment as needed.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Mathematical Skills

Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. 

Language and Communication Skills:

Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above.  Ability to verbally communicate ideas and issues effectively to other team members and management.  Ability to write and record data and information as required by procedures.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. 

Vision Requirements:

Visual acuity is necessary to do the job safely and effectively. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The area that this job is performed in is a general office or open cubicle/workstation environment. The noise level in the work environment is usually moderate.

Interested applicants are to apply with us!

Job Summary:

The Admin and IT Support Executive is responsible for providing day-to-day administrative support and basic IT assistance to ensure the smooth operation of the organization. This role includes maintaining office functions, supporting staff with IT-related issues, and coordinating with vendors.

Key Responsibilities:

Administrative Duties:

• Manage daily office operations and administrative tasks
• Handle correspondence, emails, and documentation
• Maintain records, filing systems, and inventory
• Coordinate meetings, schedules, and office logistics
• Liaise with vendors, suppliers, and service providers
• Support facilities management (maintenance and repairs)

IT Support Duties:

• Provide first-level IT support (hardware, software, and network issues)
• Set up and configure laptops, desktops, printers, and devices
• Manage user accounts (email, system access, passwords)
• Support Microsoft 365 and basic network troubleshooting
• Maintain IT inventory and asset tracking
• Coordinate with external IT vendors for advanced issues

Facilities & Operations Support:

• Assist with maintenance and office setup
• Monitor equipment and report faults
• Support classroom or event setup, when required

Requirements:

• Diploma or Degree in IT, Computer Science, or a related field
• 1–3 years of relevant experience (fresh graduates may also apply)
• Basic knowledge of networking, hardware, and software support
• Familiarity with Microsoft 365 and office systems
• Good communication and problem-solving skills
• Ability to multitask and work independently

Key Competencies:

• Strong organizational skills
• Attention to detail
• Customer service mindset
• Proactive and team-oriented attitude

Preferred Skills:

• Experience in an educational institution or office environment
• Knowledge of CCTV, biometric systems, or AV setup (optional)

Job Responsibilities:

• Prepare, compile, and submit tender documents in a timely manner
• Source and monitor relevant tender opportunities in GeBIZ
• Liaise with internal departments to gather required information for submissions
• Ensure all tender documents comply with requirements and company standards
• Maintain proper documentation and records of all tenders submitted
• Conduct cost estimation and pricing analysis for tenders
• Follow up on tender results and maintain good client relationships
• Assist in contract administration and documentation when required

Requirements:

• Diploma or Degree in Business Administration, Procurement, or related field
• Minimum 1–2 years of experience in tendering (experience in cleaning industry is an advantage)
• Familiar with GeBIZ system and tender submission process in Singapore
• Strong attention to detail and organizational skills
• Good communication and coordination skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint)

Preferred Skills:

• Knowledge of costing and budgeting
• Ability to work under tight deadlines
• Independent and proactive working attitude

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English; Chinese literacy is an advantage.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

As a Centre Support (Preschool Admin), you will assist the centre principal to ensure smooth daily centre operations and administrative support in a preschool environment.

Responsibilities

• Handle phone calls, walk-in enquiries
• Assist with general enquiries on enrolment, fee, registration
• Conduct health checks for children, manage attendance (daily sign-in / sign-out)
• Basic procurement & inventory of supplies - stationery, cleaning supplies
• Update & maintain accurate records for centre administration
• Collect fees and payment
• General admin tasks; data entry, filing, documents scanning, generate reports
• Assist teachers with printing, laminating of learning materials
• Support in preparating of centre events such as Open House, Parent-Teacher Conference, and festive celebrations
• Assist in other ad-hoc tasks as assigned to contribute to smooth centre operations

Requirements

• GCE O Levels and above or Cert in relevant admin or childcare
  2-3 years of administrative experience
• Proficient in MS Office
• Pleasant disposition
• Knowledge in school management system (added advantage)
• Experience working in preschool of student care (most advantageous)
• Comfortable working in a childcare / preschool setting

Working Locations : Jurong West, Serangoon
Able to start immediate or on short notice

Key Highlights:

• Office Hours: Monday - Friday (May require working on 1 weekend up to twice a month. Weekday off will be compensated accordingly)
• Nearest MRT: Kovan Station
• Support youths with special needs by assisting in their daily routines, engaging in activities, and contributing to their development.

Key Responsibilities:

• Provide Structured Support: Shadow youths with Autism Spectrum Disorder (ASD) and low-functioning residents, assisting with personal care and daily routines. Implement visual schedules, routines, and manage sensory sensitivities.
• Engage in Activities: Lead and adapt recreational and enrichment activities, promoting social skills and physical activities tailored to individual needs. Use sensory-appropriate methods and visual supports to aid understanding.
• Community Support: Accompany youths during community activities, ensuring smooth transitions, managing potential triggers, and teaching social behaviours and coping strategies.
• Rehabilitation Support: Contribute to Individual Care Plans (ICPs), collaborate with specialists, document observations, and implement behaviour management strategies to support skill development.
• Specialised Support: Implement therapeutic techniques, use appropriate communication methods (e.g., PECS, visual aids), and assist in crisis prevention, de-escalation, and sensory regulation.

Key Requirements:

• Holder of Diploma/Degree
• Experience in managing youths with special needs is advantageous.
• Familiarity with behavioural management techniques and strategies.
• Knowledgeable about developmental disabilities and effective interventions.
• Strong observation and documentation skills, knowledge of behavioural management strategies, and the ability to maintain calm in challenging situations.

Only shortlisted candidates are notified. Thank you.

By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants.

BGC Group Pte Ltd (Outsourcing)

EA 05C3053