Total 895 Customer Service / Call Centre job vacancies

Job Description & Requirements

iO3 is a fast-growing maritime technology company deliveringadvanced digital solutions and satellite connectivity to modern fleetsworldwide. Operating at the intersection of shipping, IT, and next-generationconnectivity, we support shipowners and operators in modernizing vesseloperations, improving reliability, and staying ahead of regulatory and cyberrequirements.

We are seeking an IT Support Engineer to support ourexpanding customer base in a high-impact, fast-moving environment. This roleplays a key part in delivering responsive, high-quality support across complexmaritime IT and connectivity environments deployed globally.

As an IT Support Engineer, you will be hands-on in providingday-to-day technical support for vessels. You will handle incidenttroubleshooting and rectification, support onboard hardware and software, andassist with vessel onboarding and system deployments. Working closely withinternal teams, you will help ensure issues are resolved efficiently,consistently, and in line with service expectations.

Job Scope:

1. Ensure vessel IT support requests are promptly addressed,coordinating with vendors when necessary to resolve issues.

2. Act as the primary point of escalation for technicalsupport calls and emails from vessels regarding computer, application, andconnectivity issues.

3. Oversee the setup, installation, and configuration ofonboard computers, software, and network infrastructure (up to Level 2).

4. Maintain accurate network infrastructure documentationfor each vessel.

5. Provide remote assistance to vessels, coordinating acrosstime zones to ensure timely support.

6. Diagnose and guide the resolution of network, hardware,and software issues.

7. Maintain inventories of hardware and software across thefleet.

8. Assist in ensuring timely quotation, procurement, anddelivery of IT equipment to vessels.

9. Support project preparation and deployment to meetcustomer requirements, providing technical input and guidance to the team.

10. Gain exposure to and oversee support for other ITsegments, including OT equipment, CCTV, WiFi infrastructure, and satellitecommunications.

Requirements:

1. Physically fit to board vessels for site support (a fewdays per month); onboard allowance provided.

2. Proficient in Level 1 networking, Windows OS, MS Office,WiFi networking, network infrastructure, firewalls, VLANs, routing, Outlook,and NAS/cloud management.

3. Flexible to work irregular hours, including weekends andpublic holidays, depending on vessel schedules.

4. Able to work independently, with strong attention todetail in preparing proper documentation for work completion.

5. Highly motivated, keen to learn, and driven to excel.

6. Singaporeans or Singapore PR only

• Global leader in precision cooling solutions
• Fastest‑growing data centre markets in the world

About Our Client

Our client is a globally established provider of precision air‑conditioning and mission‑critical cooling solutions, backed by strong engineering heritage and decades of industry expertise. The organization supports data centers, commercial buildings, and critical environments across Asia, delivering energy‑efficient systems and comprehensive service solutions with a strong focus on reliability, sustainability, and long‑term customer partnerships.

Job Description

Service Sales & Account Management

• Promote and sell service solutions, including preventive and corrective maintenance contracts, annual service agreements, spare parts, and repair services
• Prepare, submit, and follow up on quotations, proposals, and tenders within defined timelines
• Conduct site visits and system assessments to identify service and upgrade opportunities
• Manage and grow relationships with key and strategic customer accounts
• Act as the primary point of contact for assigned customers
• Understand customer needs and propose tailored service and maintenance solutions
• Drive contract renewals, customer retention, and account growth
• Engage stakeholders across technical, operational, and commercial teams to support sales closure

Technical Solutioning & Project Sales

• Provide basic technical support and recommendations for ACMV systems
• Identify opportunities for system upgrades, retrofits, and performance optimization
• Work with internal teams to develop practical and cost‑effective solutions
• Support customers with system improvement and efficiency initiatives
• Identify and pursue replacement or upgrade opportunities for existing equipment
• Assist in preparing proposals for retrofit and improvement projects
• Coordinate with internal and external stakeholders for costing and execution planning

Internal Coordination & Reporting

• Work closely with service, engineering, and operations teams to ensure smooth handover from sales to service delivery
• Maintain accurate sales records, forecasts, and reports

The Successful Applicant

• Diploma or Degree in Mechanical Engineering, Building Services, or a related field
• 3-5 years of experience in service sales, technical sales, or within the ACMV industry
• Basic working knowledge of HVAC/ACMV systems (e.g., AHU, chilled water systems, CRAC units)
• Strong communication, negotiation, and interpersonal skills
• Self‑motivated with a results‑oriented mindset

What's on Offer

This is a fantastic opportunity for a motivated Service Sales Engineer to join a growing organization within the ACMV industry, where you will play a key role in driving service revenue, managing strategic accounts, and delivering long‑term lifecycle solutions. The role offers strong exposure to mission‑critical environments, cross‑functional collaboration, and the chance to make a visible impact while building trusted customer partnershi

Contact

Tiffany Wong (Lic No:R22110815 / EA no: 18S9099)

Quote job ref

JN-042026-6991231

Phone number

+65 6416 9801

Michael Page International Pte Ltd | Registration No. 199804751N   

Location: Science Park
Salary: up to 2.8k
Need to have Class 3 experience

Job Scope:

Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.

• Manage all orders efficiently until fulfilment stage, by working closely with Service team.

• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.

• To provide support to other service activities that may be assigned in the course of work

• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

**Job Summary:**

The IT Support Technician serves as the front-line defense of client’s IT systems, providing essential support to ensure smooth and stable operations. This role is responsible for troubleshooting technical issues, implementing solutions, and assisting in the maintenance of infrastructure - contributing to an efficient, secure, and reliable IT environment. This role involves both on-premise and remote support, with regular onsite presence required for installation, maintenance, troubleshooting and project implementation.

**Key Responsibilities:**

1. **Infrastructure Deployment and Setup:**

- Conduct site assessments, layout planning, and onsite testing.

- Configure, set up, deploy and decommission infrastructure components onsite, according to established plans and safety standards.

- Provide onsite support for infrastructure deployments, hardware setup and system troubleshooting, ensuring minimal disruption to business operations.

2. **Network and System Administration:**

- Configure network hardware and software components, including switches, routers, servers etc.

- Monitor, maintain and troubleshoot network systems to ensure optimal uptime and service delivery.

- Manage user accounts, permissions, and access control for both local and cloud-based systems.

- Perform regular system maintenance, including patch management and updates, to ensure systems remain secure and efficient.

3. **Network Security:**

- Maintain data backups and disaster recovery plans and conduct regular testing to ensure business continuity.

- Detect, report and respond to cyber and data-related incidents; identify affected systems and users, and ensure efficient incident resolution.

- Assist in implementing security protocols, firewalls, and antivirus solutions to safeguard data integrity.

4. **Technical Support and Training:**

- Provide end-user support by identifying and troubleshooting technical issues within defined timeframes.

- Manage end-to-end problem-solving processes adhering to service level agreements.

- Develop user guides and provide training to users on various systems, applications and technologies.

5. **Documentation and Collaboration:**

- Maintain detailed documentation of support activities, system configurations and network setups and project progress.

- Collaborate with internal teams, system engineers, cybersecurity teams and third-party vendors to ensure IT infrastructure meets business needs.

- Plan, monitor and manage IT infrastructure service to ensure effective delivery aligned with service level targets.

5. **Project Management:**

- Develop and manage detailed project plans for infrastructure deployments and upgrades, including timelines, resource allocation and milestones, ensuring successful delivery of projects within agreed parameters.

- Monitor and allocate available resources to meet project objectives, ensuring the projects are completed on time and within scope.

- Coordinate with internal teams and external stakeholders to ensure effective communication, risk management and alignment of projects with business objectives.

- Track and report on projects progress regularly, identifying potential risks and proactively implementing mitigation strategies to minimise project delays.

**Key Performance Indicators (KPIs):**

- Ticket resolution time

- Customer satisfaction (CSAT)

- Network/system uptime

- Documentation completeness and accuracy

---

**Job Requirements:**

1. **Education:**

- Diploma or Bachelor’s degree in Information Technology, Computer Science, or related fields.

2. **Technical Skills:**

- Strong knowledge of Windows, macOS, and Linux operating systems.

- Hands-on experience with desktop hardware, software, printers, and networking devices.

- Familiarity with Active Directory, Office 365 administration, and VPN configurations.

- Knowledge of basic cybersecurity practices and troubleshooting methods.

- Ability to work with various remote support tools and ticketing systems (e.g., Zendesk, Jira, etc.).

3. **Experience:**

- Minimum of 2 years of IT support experience, preferably in a managed services environment.

- Experience in supporting cloud-based solutions (AWS, Azure, Google Cloud) is a plus.

4. **Soft Skills:**

- Strong problem-solving abilities, able to think on your feet and provide quick resolutions.

- Excellent communication skills with the ability to explain technical issues to non-technical users.

- Team player, willing to collaborate and share knowledge.

- Strong organizational skills with attention to detail, able to handle multiple tasks and priorities.

5. **Certifications (Preferred):**

- CompTIA A+, Network+, or Security+

- Microsoft Certified: Azure Fundamentals

- Cisco Certified Network Associate (CCNA)

**What We Offer:**

- A dynamic, team-oriented work environment.

- Opportunities for professional growth and development.

- Competitive salary with performance bonuses.

- Health benefits and ongoing training.

---

**Application Process:**

Interested candidates should submit their CV and a cover letter detailing their qualifications and experience via our online portal.

---

This job will suit someone with a proactive attitude, a passion for technology, and a strong commitment to customer service. If you’re eager to expand your skills

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.  
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.  
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

8am to 5.30pm
$4200 to $5500
Customer Support Engineer/ Specialist  

Roles And Responsibilities:

• Support the Client's customers and ensure customer satisfaction by
• Providing prompt & relevant technical / information assistance to each customer
• Gather & communicate customers’ feedback concerning product quality, delivery & services to management
• Highlight / initiate / lead / execute customer satisfaction activities with other departments
• Ensure & practice good housekeeping
• Observe all safety rules of the company and at customer premises
• Exercise safety precautions
• Use approved, safe methods & procedures while working in the factory premises

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

BestRegards,
Jane Lui (Jie’En)
North Division (CEI Registration No.: R1104482)

Responsibilities:

• Develop an understanding of incident tickets and collaborate with functional subject matter experts to determine appropriate resolutions and target completion dates.

• Clearly articulate ticket details, including symptoms, findings, resolutions, and timelines, to client/users in a professional manner.

• Respond to client and user queries by liaising with relevant internal functional team(s) to ensure accurate and timely information is provided.

Must have skills:

• Basic understanding of the Software Development Lifecycle (SDLC).

• General knowledge of 3-tier system architecture.

• Ability to quickly pick up functional knowledge.

• Strong communication skills with the ability to present and explain technical issues to external parties under guidance.

• A proactive attitude and willingness to work collaboratively across teams.

Manus — now part of Meta — is a general-purpose AI agent that bridges mind and action, handling complex tasks from start to finish. It enables people to delegate entire workflows across research, data analysis, and software development, turning advanced AI into reliable, practical results.

We are seeking a high-potential Customer Operations Specialist to join our Manus team. This role is uniquely designed as a launchpad for future operational leaders within Manus.

You will start by mastering our product through Tier 1 customer support, but we expect you to quickly evolve into a driving force for product and company advancement. Initially, your primary focus will be on receiving, categorising, and processing daily user emails and direct messages. You will ensure prompt responses, record processing results meticulously, and escalate complex issues to relevant departments while collaborating with the team to meet customer needs.

Subsequently, you will handle more user-related operational work, including but not limited to data analysis, user research, Vendor Tier 1 user support management, weekly/monthly user feedback analysis, and so on.

If you’re a fast learner with interest in AI and enjoy tackling ambitious problems, this role provides outstanding room to grow and make an impact.

Responsibilities

• Receive, categorize, and process daily user emails and direct messages, responding promptly and recording processing results
• Escalate complex or special issue emails, transferring them to relevant departments and collaborating with the team to ensure timely resolution of customer needs
• Organize customer feedback, assist in optimizing service processes, and formulate/maintain comprehensive SOPs and operational rules
• Track user-reported bugs, actively promote product iterations, and maintain risk control records
• Conduct user research and leverage data analysis to generate insights, regular reports, and data-driven operational decisions
• Take ownership of high-value user operations projects to push the product and company forward
• Manage the first-line customer service operations of Vendor Tier 1, ensure stable and correct operational status, and continuously optimize efficient and high-quality operational processes
• Lead and participate in (e.g) technical syncs/operational discussions with Mandarin-speaking teams, translate and review (e.g) technical specifications to ensure alignment across partners

Minimum Qualifications

• Bachelor's or Master's degree, recent graduates or those with 1 year of experience are highly welcome
• Exceptional growth potential with a desire to take on high-value projects beyond basic support
• Solid data analysis skills with the ability to translate user data into actionable product and operational insights
• Familiar with email management systems and possessing efficient communication skills
• Outstanding interpersonal communication skills and sense of service awareness
• Proactive, self-driven, and possessing a learning ability to quickly grasp complex AI products

Preferred Qualifications

• Experience with CRM tools
• Familiarity with AI products or technology-driven services
• Experience with data analysis tools (e.g., Excel, SQL, or BI tools)
• Previous experience in a fast-paced startup environment
• Fluency in English and Mandarin is essential as this role will interact with stakeholders whose usual business language are English and Mandarin
• Have experience in product operations, data operations, or other related fields
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About the client: 
Leading Insurance client

Responsibilities:

• Support Ops line in driving key risk and control initiatives across operations and support the Ops line program such as facilitating RCSA on business processes, incident management, audit preparation, QA and complaints regional reporting, promoting risk awareness, corrective action plan monitoring and reporting on key risk and audit issues, and governance.
• Work closely with regional teams on control testing initiatives to assess the design and operational efficiency of the key controls under operations
• Support on projects, conduct workshops for current state assessment requests, EUCS and SOP refresh as necessary
• Provide support as necessary for newly launched programs such as Operational resilience for critical operations and Records management program
• Provide support for clear desk inspection on a quarterly basis Responsible for annual FATCA/CRS reporting to IRAS, and perform annual remediations as per the regulatory cycle.

Requirement:

• Minimum 2 years of experience in risk management and/or insurance operations controls, with a solid understanding of core insurance operational processes and/or risk management principles.
• Good working knowledge of the key processes within Operations and appreciate how process deficiency or control inadequacy could lead to specific operational risks.
• Strong aptitude in planning implementation of initiatives and organization of priorities.

Interested candidates, who wish to apply for the above position, please send in your resume to lakshmi.prasanna@persolapac.com

We regret to inform that only shortlisted candidates will be contacted

PERSOL Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolapac.com. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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RESPONSIBILITIES

·       Provide technical and debug assistance included product training.

·       Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers and e-commerce platform.

·       Study in-warranty claims, compiling of F-Cost report.

·       Monitor quality issues and abnormal defect to make report to factory, take necessary action against warehouse, distributor and factory.

·       Create training materials, technical procedures, service manuals and part guides for distributors.

·       Handle defective unit exchange to end customer, follow up defective unit repair, checking and grading at contractor before return to warehouse.

·       Handle COC renewal, COC and WELS testing and registration for new product.

·       Assist distributor to conduct field test for new products.

·       Support establishment of service management and service centre for local and export market.

REQUIREMENTS

·       Minimum Diploma in Engineering or related discipline

·       Minimum 2 years of experience of experience in consumer electronics after sales management industry.

·       Strong product technical knowledge in home appliances and audio visual.

·       Proficient in MS Office applications.

·       Ability to work under pressure.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

Location: Walking Distance from Kaki Bukit MRT
Salary: Up to $3000 + Transport Allowance + VB
Working Hours: 5 Days a Week (Standard Office Hour)

Company Overview

A well-established global technology provider specializing in advanced production equipment and technical services for the semiconductor and electronics manufacturing industry, utilizing high-precision Japanese technology. The company offers structured training, overseas exposure, and strong technical support.

Key Responsibilities

• Install, set up, and service semiconductor equipment in Singapore and overseas
• Diagnose and fix equipment issues to minimize downtime
• Handle spare parts and ensure timely replacements
• Travel within Singapore and to countries such as Malaysia, Thailand, and Japan for work and training
• Work closely with customers and internal teams to solve technical problems

Requirements

• No experience required, training will be provided.
• Willing to travel frequently, including mandatory training in Japan (twice a year)
• Strong problem-solving skills with a hands-on approach

Email resume to chiewjie@recruitlync.com or WhatsApp +65 87848422 (No calling, thanks!)
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking a detail-oriented and customer-centric Logistics (Customer Service Operations) Director / Senior Manager to lead our Customer Service Operations division, supporting the operational and commercial needs of the Gain City group of companies.

Beyond overseeing daily service operations and ensuring a positive and unified customer experience across all touchpoints, you will be responsible for delivering operational excellence, seamless service delivery, continuous improvement and leading the adoption of technology to enhance daily operations. Your leadership will ensure that every customer interaction reflects our commitment to service excellence and reliability.

Key Responsibilities

• Oversee daily operations of the customer service teams to ensure timely and appropriate responses to customer enquiries and feedback
• Lead the resolution of high-impact escalations and service disruptions, ensuring clear communication and effective recovery plans
• Lead, coach and develop high-performing teams of managers and frontline agents to drive engagement and continuous performance improvement
• Develop and implement customer service frameworks, standards and procedures that support long-term business goals and enhance customer satisfaction
• Explore, evaluate and adopt customer support tools and platforms to automate processes and improve service capabilities
• Set and monitor KPIs such as response time, resolution rate, CSAT and first-contact resolution, and identify areas for improvement
• Produce comprehensive reports and actionable insights on customer trends, pain points and service metrics to support strategic decision-making
• Ensure full compliance with government regulations and internal SOPs

Qualifications and Requirements

• A minimum of a bachelor’s degree in business administration, communications, operations management or a related discipline
• A minimum of 5 years of experience in customer service operations, with a minimum of 2 years in a leadership role
• Experience in managing customer service teams at scale and in hybrid environments
• Proficient in customer support tools and platforms
• Strong analytical and problem-solving skills
• Experience in service industries such as retail or e-commerce is a plus

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you are passionate about leading high-performing service teams and driven to shape exceptional customer experiences at scale, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Title: IT Support Executive / Desktop Support Engineer
Employment Type: Full-time - Work from Office

Job Description:
We are looking for an IT Support Executive to provide technical support to end users and ensure smooth operation of IT systems.

Responsibilities:

• Provide end-user support and troubleshoot hardware and software issues

• Install and configure desktops, laptops, and IT equipment

• Perform system monitoring, backups, and maintenance

• Manage user accounts and access rights

• Maintain IT inventory and documentation

• Liaise with vendors for IT support

Requirements:

• Diploma or Certificate in IT, Computer Science, or related field

• Experience in desktop or technical support is an advantage

• Basic knowledge of hardware and software troubleshooting

• Good communication and interpersonal skills

• Able to work independently and multitask

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Operations Customer Service Executive (OCSE) 

Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Title: IT Support Executive / Desktop Support Engineer
Employment Type: Full-time - Work from Office

Job Description:
We are looking for an IT Support Executive to provide technical support to end users and ensure smooth operation of IT systems.

Responsibilities:

• Provide end-user support and troubleshoot hardware and software issues

• Install and configure desktops, laptops, and IT equipment

• Perform system monitoring, backups, and maintenance

• Manage user accounts and access rights

• Maintain IT inventory and documentation

• Liaise with vendors for IT support

Requirements:

• Diploma or Certificate in IT, Computer Science, or related field

• Experience in desktop or technical support is an advantage

• Basic knowledge of hardware and software troubleshooting

• Good communication and interpersonal skills

• Able to work independently and multitask

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

Company Overview

NACOS Marine is a globally integrated group of companies at the forefront of maritime automation, navigation, and control systems. With decades of experience, we deliver innovative solutions that enhance safety, efficiency, and performance across the global maritime industry. Our systems are trusted by shipowners, operators, and yards worldwide and supported by dedicated service professionals across the globe.

Role Overview

We are looking for a technically skilled and self-driven Service Engineer (m/f/d) to join our field service team in Singapore. In this role, you will be responsible for providing on-site technical support for marine automation systems, including repair, installation, troubleshooting, and system upgrades. You will work independently onboard vessels at terminals, anchorages, and shipyards, while supporting our coordination team and ensuring compliance with NACOS Marine's quality and safety standards.

This is a hands-on position for someone who thrives in dynamic environments, has solid electrical and automation experience, and is comfortable working in multicultural, shipboard settings.

Key Responsibilities

• Attend vessels at terminal, anchorage, or shipyard locations for repair, installation, troubleshooting, and commissioning tasks
• Perform fault diagnosis and resolve reported technical issues in a systematic and timely manner
• Ensure proper documentation and reporting in accordance with company procedures (e.g., software/database updates, service reports)
• Submit accurate technical and service work reports within required deadlines
• Provide technical support to the service coordination team for job planning and follow-up
• Execute work in full compliance with NACOS’s Quality, Environmental, Health, and Safety (QEHS) guidelines and customer procedures
• Perform other related duties as assigned by the manager

Key Requirements

• Diploma or degree in Electrical/Electronics Engineering or a related technical field
• Minimum 3 years of hands-on experience in marine automation, electrical, or control systems
• Solid understanding of automation processes and PLC systems (e.g. WAGO, Siemens, Mitsubishi)
• Familiarity with industrial communication protocols (Modbus, CAN Bus) and network components (e.g. Moxa switches)
• Experience with automation hardware/software, alarm monitoring systems, and ideally engine governor or maneuvering systems
• Proficient in Microsoft Office and general PC tools, good communication skills in English (written and verbal)
• Strong troubleshooting and problem-solving skills with a structured, analytical approach
• Self-motivated, independent, and able to work in shipyard or onboard environments
• Comfortable working with diverse cultures and willing to travel internationally if required

Why choose us and why we’d choose you?

At NACOS, we foster a culture of ownership, integrity, and continuous growth. We offer a collaborative and inclusive working environment where your contributions are valued and your skills can thrive. In this role, you'll have the opportunity to work on modern marine technologies, support global clients, and develop your technical expertise in a fast-evolving industry.

If you’re passionate about marine systems, hands-on service, and delivering reliable technical solutions, we want to hear from you.

Apply today and take your next step in the maritime world with NACOS Marine.

Job Description

• Industry/ Organization Type: Skin Care and Cosmetics Manufacturing
• Position Title: Customer Service and Operations Coordinator
• Working Location: East – Paya Lebar (Walking distance from MRT)
• Working Hours: 5.5 days / Mon-Fri: 11am-8pm, Sat:11am-5pm
• Salary Package: Up to SGD 1800 + Allowances SGD200 + AWS + Medical & Dental Benefits
• Duration: Permanent

Key Responsibilities

• Provide excellent customer service through hotline calls, emails, and walk-in enquiries.
• Process customer orders received through various purchase channels.
• Handle customer enrolments and maintain accurate records of new accounts.
• Prepare and verify daily sales reports to ensure accuracy of payments and stock quantities.
• Assist in the purchase of merchandise and spare parts as required.
• Verify invoices against order forms to ensure data accuracy before processing.
• Issue products to customers based on confirmed purchases.
• Pack and arrange stock for deliveries and coordinate with courier partners to ensure timely dispatch.
• Conduct daily stock counts to maintain accurate and sufficient inventory levels.
• Manage stock replenishment, receiving of goods, and proper arrangement of inventory in the warehouse.
• Provide after-sales support, including coordination of product repairs or replacements.
• Prepare regular inventory and sales reports for management review.
• Maintain proper filing and organization of documents.
• Perform any other ad-hoc duties assigned by the Management.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in related field

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79904 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Brief Summary:
Join a dynamic IT support team that provides technical assistance across various offices. Utilize your skills to enhance IT operations and ensure seamless support for users at all levels.

Responsibilities:

• Provide technical support for desktops, laptops, software systems, NAS, printers/MFP, backup facilities, and other IT equipment.

• Troubleshoot network issues within a Windows domain environment, including TCP/IP, Active Directory, firewalls, and routers.

• Manage corporate email setup and administration using Exchange Server and related tools.

• Oversee system administration for various servers and maintain hardware/software inventory documentation.

• Propose and implement IT initiatives aimed at enhancing operational efficiency.

• Supervise contract personnel and conduct site surveys for diverse infrastructure projects, including telecommunications and networking.

• Perform additional tasks as directed by the immediate supervisor.

Requirements:

• Diploma in IT or a related field.

• Minimum 3 years of hands-on experience in end-user support (hardware & software) with at least 1 year in fieldwork related to outdoor IT projects.

• Strong skills in vendor liaison and user support, both onsite and offsite.

• Innovative mindset with the ability to introduce and recommend new initiatives.

• Proactive and resourceful in task execution.

• Willing to work on alternate Saturdays.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

Job Description

1. System installation, training and start up at customer sites

2. Repair and calibration of KIC instruments

3. On-site and off-site technical support for customers and distributors

4. Interact with customers' end-user department on technical issues on hand

5. Share and report unsolved issues with colleagues for resolution

Requirements

1. Tertiary technical education in Electrical Engineering or Mechatronics

2. Prepared to perform hands-on tasks

3. Some knowledge of software application

4. Prepared to travel overseas for customer support