Position title : Field Support Executive
Location: Somerset
Working Days:  5-day (including Sat & Sun)
Working Timing: Start work at 10AM ; Weekday end at 6PM/630PM/7PM ; Saturday end at 5PM & Sun End at 430PM
Salary : $3500 - $4300 

Job Description

• Lead the setting up of new centres, overseeing all aspects of operational planning, logistics, and staffing to ensure a smooth and successful launch.
• To support develop SOP for setting up new centre with the goal of using these guidelines for future franchise training and expansion.
• Provide on-site support during centre opening and initial operations to ensure smooth rollout.
• Support the implementation and daily running of centre programmes. 
• Conduct training and on-site guidance for franchisees and centre staff on programme delivery and operational procedures.
• Carry out regular centre visits to check programme delivery, operational standards, and compliance requirements.
• Support parent engagement, including programme explanation, enrolment support, and handling routine enquiries when needed.
• Coordinate day-to-day matters between franchisees and HQ and submit basic visit or progress reports.
• Perform other duties as assigned by management.

Requirements

• Diploma or Degree in a relevant field.
• Experience in education, training, or centre operations is preferred.
• Familiarity with tuition or enrichment centre operations is an advantage.
• Conduct on-site operational support and training activities for franchisees and engaging with parents.Willing to perform field-based work, including centre visits and weekend support.

Whatsapp me your resume for quicker processing! ☺️
WhatsApp: https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)

• To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous)

• Able to use school implemented IT system for administrative purposes.

• To handle daily varied demands and queries from parents / students / vendors / staff etc

• To call pupils absentees and to check with parents on their child’s status every morning.

• To call pupils to convey messages during ad-hoc / special events.

• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.

• To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc

• To help update the school activity notice board in the office (data accuracy is important)

• To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.

• To assist in general typing duties.

• To assist in Stores supplies management during school holidays

• To support any other general admin duties as and when required

The Personnel shall minimally have the following qualifications, skills and experience:

- Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

- Good communication and inter-personal skills in reception duties, preferably in school environment

- Good team player with high level of initiative

Job Description

• Industry/ Organization Type: Workplace Safety/ Training & Consultancy
• Position Title: Customer Service Officer
• Working Location: Kallang (walk distance from MRT)
• Working Hours: 5.5 Days, Mon – Fri (9am – 6pm), Sat (9am – 1pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle general enquiries and assist with registrations, including walk-in customers.
• Manage corporate client accounts and resolve feedback, complaints, or issues.
• Support training administration, including course registration, verification of trainees’ documents, feedback collection, system updates, logistics coordination, and other admin duties.
• Follow up on outstanding payments and work closely with the finance team to ensure timely settlement.
• Maintain accurate records and proper filing (both hard copy and electronic) for all training registrations.
• Respond promptly to enquiries via email or phone regarding exam results, certificates, or card status after verifying identity and payment status.
• Manage enrolments and payment follow-ups from customers.
• Ensure compliance with requirements from relevant authorities (e.g., MOM, LSP, SSG, IRCA, CPE) and company policies.
• Ensure proper coordination and handover of tasks to relevant departments.

APPLY NOW!!!

• Minimum GCE O-Level.
• Prior experience in customer service field is required.
• Experience in the education or training industry is an added advantage.
• Strong communication skills, self-motivated and able to work independently to achieve KPIs.
• Ability to work effectively in a fast-paced, team environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83072 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Workplace Safety/ Training & Consultancy
• Position Title: Customer Service Officer
• Working Location: Kallang (walk distance from MRT)
• Working Hours: 5.5 Days, Mon – Fri (9am – 6pm), Sat (9am – 1pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle general enquiries and assist with registrations, including walk-in customers.
• Manage corporate client accounts and resolve feedback, complaints, or issues.
• Support training administration, including course registration, verification of trainees’ documents, feedback collection, system updates, logistics coordination, and other admin duties.
• Follow up on outstanding payments and work closely with the finance team to ensure timely settlement.
• Maintain accurate records and proper filing (both hard copy and electronic) for all training registrations.
• Respond promptly to enquiries via email or phone regarding exam results, certificates, or card status after verifying identity and payment status.
• Manage enrolments and payment follow-ups from customers.
• Ensure compliance with requirements from relevant authorities (e.g., MOM, LSP, SSG, IRCA, CPE) and company policies.
• Ensure proper coordination and handover of tasks to relevant departments.

APPLY NOW!!!

• Minimum GCE O-Level.
• Prior experience in customer service field is required.
• Experience in the education or training industry is an added advantage.
• Strong communication skills, self-motivated and able to work independently to achieve KPIs.
• Ability to work effectively in a fast-paced, team environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83072 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Title: Service Coordinator

Reports to: Service Manager - SEA

Business Unit: Service Delivery

Location: Singapore

Direct Reports: No

Overview

Reporting to the Regional Service Manager, the Service Administrator will be responsible for the timely and accurate stock management to aid the field service team in achieving efficiency and group metrics. A conscience person with high attention to detail and the ability to prioritise workload as well as knowledge of Office based programmes and SAP.

Duties and Responsibilities

• Proactively planning preventative maintenance jobs
• Scheduling of jobs and services with external customers
• Service ticket creation and closure on SAP CRM / SAP B1
• Maintain Peak information systems to improve overall efficiency of dealing with customer support
• Working with the office to respond towards all incoming customer requests (telephone and email) in a professional, prompt and efficient manner to ensure total customer satisfaction
• Monthly replenishment of service spare stock level for regional field service team
• Working with Service Sales team to maintain confident stock level for P.M kits
• Coordination with logistics for timely delivery of needed items
• Raising invoice for chargeable jobs
• Working with Finance for outstanding invoices
• Active management of SEA stock

Experience

• Knowledge of SAP would be advantageous
• Foundation skillset with Microsoft Office products

Skills and Qualifications

• Team work – able to build relationships
• High levels of attention to details
• Timely follow-up
• Self-motivation with the capacity to plan time effectively and prioritise
• Superb communication skills – ability to communicate clearly
• Resilience – remains effective in the face of pressure
• Ability to multi-task while keeping focus to ensure tasks are completed

Measurement

· Meeting Service Delivery metrics – OTIF and SLA assignment

· FSE job assignments

· Stock Management

· Adaptation of SAP B1

· Weekly and monthly reports

· Weekly and monthly journal and schedule closures

· GST reconciliation

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service Executive
• Working Location: Changi Airfreight Centre (Transportation Provided)
• Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

APPLY NOW!!!

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77559 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service Executive
• Working Location: Changi Airfreight Centre (Transportation Provided)
• Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

APPLY NOW!!!

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77559 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Highlights

• Contract Duration: 12 months (1 year)
• Working Hours: 9.00am – 6.30 pm (Monday to Friday)
• Location: Thomson Road, Singapore
• Salary: SGD 2,580 – 3,160

Job Description

1. Foster Parent Training & Engagement

• Support the coordination and administration of training programmes for foster parents.
• Liaise with foster parents on outreach and engagement initiatives, including events and sharing sessions.
• Assist in planning, coordinating, and following up on engagement activities.

2. Fostering Publicity & Outreach

• Liaise with partner organisations, fostering agencies, and vendors to support outreach efforts and ensure smooth execution of events.
• Assist in the planning and coordination of publicity campaigns and outreach activities related to fostering.

3. Management of Fostering Applications

• Support the end-to-end application process, ensuring a smooth and positive experience for applicants.
• Engage applicants to follow up on required documentation and processes.
• Conduct pre-assessment interviews and coordinate with partner agencies where necessary.

Job Requirements

• Minimum Diploma or Degree in Arts & Social Sciences, Business, Psychology, or related fields (e.g., volunteer or event management).
• Strong written and verbal communication skills with attention to detail.
• Ability to engage effectively with both internal and external stakeholders.
• Good project management and problem-solving skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• A team player who is also able to work independently under pressure.
• Willing to work on weekends and after office hours when required.
• Fresh graduates are welcome to apply.

Only shortlisted candidates will be notified.

By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants.

BGC Group Pte Ltd (Outsourcing)

EA 05C3053

Benefit :

✔️ 5 days work

✔️ Career progression

✔️ Immediate Hiring

Responsibilities :

• Respond to customer inquiries through phone, email, and live chat.
• Handle order processing accurately and efficiently.
• Address and resolve customer complaints in a professional manner.
• Coordinate with customers to confirm and clarify booking details.
• Support day-to-day administrative duties.
• Keep up-to-date with product knowledge and service procedures.
• Work closely with team members and other departments to ensure smooth operations.

Requirements :

• Minimum GCE ‘O’ Levels or equivalent
• Proficient in MS Office
• Relevant experiences will be advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

• Well established company
• Basic $ 3000 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships; providing and responding to customers'needs on carriage availability and order status.
• Able to negotiate rates and cargo space with carriers/airlines.
• Proactively anticipating problems for customers using daily reporting functions.
• Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
• Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
• Solicit sales to established accounts through outbound calls to existing customers.
• Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
• Responsible for maximizing loading and shipping methods for all orders.
• Participate in growth development and cross-training efforts.
• Provide and maintain monthly administrative reports and personal metrics.
• Perform other duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Min 1 year of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are looking for a proactive and organized Service and Admin Support Executive to join our growing team in Singapore.

In this role, you will play a key part in supporting our after-sales service operations, coordinating service activities, managing spare parts orders, and assisting customers with service enquiries, and performing administrative tasks

If you enjoy working in a dynamic environment and collaborating with technical and supply chain teams, we would love to hear from you.

Key Responsibilities

•     Handle after-sales service customer enquiries via email and phone calls in a timely and professional manner.

•     Prepare quotations and service proposals for customers in the Singapore market.

•     Process after-sales service orders and invoicing, including spare parts, technical services, and warranty claims.

•     Coordinate daily service schedules with the technical service team.

•     Maintain proper documentation, including scanning service reports, delivery notes, and filing related documents into the system.

•     Work closely with the supply chain team to manage warehouse inventory, including incoming and outgoing stock deliveries and stock movement control.

•     Assist with the physical organization and arrangement of inventory in the warehouse when required.

•     Manage and update item information in the ERP system, including price lists and customer asset records.

•     Prepare monthly reports related to after-sales service activities.

•     Provide general administrative support and perform other related tasks as assigned.

Requirements

•     Minimum Diploma or a related field.

•     Prior experience in after-sales service support or customer service will be an advantage.

•     Experience working with ERP systems is preferred.

•     Proficiency in spoken and written English.

•     Strong organizational and multitasking skills.

•     Customer-oriented, responsible, and result-driven.

•     Able to work both independently and as part of a team.

•     Good time management with the ability to meet deadlines.

What We Offer

•     Supportive and collaborative team environment

•     Opportunity to work closely with technical and operations teams

•     Exposure to service operations and ERP systems

•     Stable full-time position with career development opportunities

Salary

Salary will be commensurate with experience and qualifications.

Candidates with experience as Service Coordinator, Customer Service Executive, or Admin Executive are encouraged to apply.”

JOB DESCRIPTION

• Support service delivery across assigned projects
• Coordinate internal teams to meet service timelines
• Monitor service quality and task completion
• Assist in resolving operational issues
• Prepare service reports and documentation
• Track performance metrics and outcomes
• Support continuous improvement initiatives
• Gain exposure to service operations management

JOB REQUIREMENTS

• Diploma and above
• Training will be provided
• Strong coordination and problem-solving skills
• Detail-oriented and responsible
• Able to work under timelines

EA License Number: 25C2980

Disclaimer:

By applying, you consent to the collection and use of your personal data for recruitment purposes in accordance with Singapore’s PDPA. Your application may be considered for this and other suitable roles.

Supply Chain Executive – 6 Months Contract – Singapore

I am currently looking out for a Senior Associate – Supply Chain (Sales Support) to support the sales team in daily logistics operations, focusing on PO acceptance, on-time sales recognition across the region and inventory management activities.

Key Responsibilities

• Coordinate with 3PL providers on inbound and outbound shipments and resolve logistics issues to ensure timely delivery.
• Process customer POs across APAC, including invoicing, credit notes, price verification, and payment follow-ups with finance.
• Manage inventory transactions in ERP and perform monthly stock discrepancy analysis for consignment stock.
• Maintain shipping records, tracking details, and ensure all shipping documentation and approvals are in order.
• Analyse slow-moving stock and work with sales to improve inventory turnover.
• Prepare key reports such as inventory and weekly sales reports.

Requirements:

• Diploma or Degree in Supply Chain, Business, Logistics, or Operations Management.
• 1–3 years of experience in supply chain, logistics, inventory, or operations.
• Knowledge of export documentation and LC payment processes.
• Experience with ERP systems and strong Excel (Pivot Tables).
• Analytical, detail-oriented, and a good team player.

Location: East

Benefits: -

1. Bonus Entitled

2. MNC Company

3. Company Transport Provided

Responsibilities:

• To work closely with operations team in area of inbound, outbound and inventory related tasks..
• To perform cycle count administration and general administration support to the operations team.
• To coordinate with forwarder / transporter in the arrangement of inbound and outbound shipments.

• To ensure that customer’s inbound and outbound shipments are coordinated / transacted as per procedures / work instructions

• To ensure that working documents are progressed and archived with proper recording / filing system
• To ensure the timely and accurate administration / transaction of inbound and outbound shipments and as per internal / external KPI requirements.
• To compile and submit routine operations data as per instructed.

Requirements

• At Least 1 year's experience as Warehouse Customer Service in 3PL industry

• Familiar with MS Office, WMS, SAP

• Comfortable to perform OT when required

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to audrey.chng@cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23114354 | EA License 16C7883

Role Overview

This role requires strong operational ownership, attention to detail, and the ability to manage escalations independently. Must be comfortable handling cross-country coordination and ensuring documentation and billing accuracy without close supervision.

Key Responsibilities

1. Regional Operations Coordination

• Oversee daily order collections and deliveries across APJ country teams.

• Review and validate collection log forms before submission to ensure accuracy.

• Maintain Daily TAT reports and proactively identify shipment delays.

• Follow up with country teams on outstanding collections and deliveries.

• Communicate shipment updates and service disruptions to client in a timely manner.

2. Documentation & Quality Control

• Verify PODs, collection details, and supporting photos for discrepancies.

• Ensure documentation accuracy before submission to client.

• Raise discrepancies to country teams and ensure corrections are made.

• Maintain organised and audit-ready records.

3. RFQ & Quotation Management

• Respond to (Request for Quotation) RFQ queries within agreed SLA.

• Coordinate with country teams to prepare costings.

• Independently prepare Australia quotations for non-regional and standard requests.

• Issue final quotations after delivery completion and POD confirmation to client.

4. Billing & Invoice Verification

• Verify monthly billing reports and update Local Service Provider (LSP) cost records.

• Ensure all completed CRs are billed accurately.

• Conduct detailed invoice verification, especially for Australia accounts.

• Identify incorrect charges and coordinate with vendors to rectify discrepancies before payment submission.

5. Stakeholder Communication & Escalation Handling

• Respond to operational queries (order status, delivery details, escalations).

• Manage client expectations during shipment delays.

• Escalate issues appropriately, with proposed solutions where possible.

• Track open issues to closure.

6. System & Data Accuracy

• Support country teams on system-related issues (access, data retrieval, updates).

• Report data discrepancies to IT and follow through until rectified.

• Ensure accuracy of operational data (POD dates, asset quantity, etc.).

Requirements

• Diploma or Degree in Logistics, Supply Chain, Business, or related field.

• 2-3 years of experience in regional logistics operations.

• Experience handling client communication and operational escalations.

• Strong experience in invoice verification and cost reconciliation.

• Proficient in Excel (pivot tables, reconciliation tracking, reporting).

• Able to manage multiple follow-ups with minimal supervision.

• Requires analytical thinking and proactive problem-solving.

Funeral Customer Service Executive

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Perform data entry tasks accurately and efficiently, ensuring proper record keeping and data management.

• Handle incoming calls and respond to basic customer enquiries in a professional manner.

• Record customer contact details and enquiries, and relay relevant information to the Sales Team for follow-up.

• Provide general administrative support, including document handling and office coordination.

• Assist with ad-hoc administrative duties as assigned to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

About the Role

If you’re someone who loves people, thrives in a fast-paced environment and takes pride in delivering exceptional service — we’d love to meet you.

At Mokara, we’re a high-performing, close-knit team that believes in putting families and children at the heart of everything we do. We’re looking for a Customer Experience Associate who is warm, confident and driven to be their best self every day. You’ll connect with families, guide parents through their child’s journey with us, and ensure every visit — from check-in to goodbye — reflects the care, professionalism and excellence that define Mokara.

This role blends customer care, communication and front-of-house coordination. It’s perfect for someone who finds joy in helping others, takes initiative, and wants to grow in a team that values high standards, continuous learning and genuine connection.

Key Responsibilities

Customer Experience

• Welcome parents and children with genuine warmth and attentiveness.

• Build trust with families through clear communication and active listening.

• Handle enquiries (walk-ins, phone, WhatsApp, email) with professionalism and care.

• Resolve level 1 concerns calmly and empathetically; escalate complex issues appropriately.

• Maintain a calm, friendly atmosphere even during busy periods.

• Gather and share feedback to enhance the family experience.

Programme & Enrolment

• Explain programmes, class levels and progression pathways confidently.

• Guide parents through enrolment, make-up requests and class changes.

• Coordinate with coaches to ensure smooth onboarding and placement.

• Lead family tours and share Mokara’s teaching philosophy with enthusiasm.

• Support sales conversations naturally through product knowledge and connection.

• Follow up with interested or waitlisted families.

Operations

• Manage check-in/check-out efficiently and ensure child safety.

• Keep reception areas tidy, welcoming and child-friendly.

• Update attendance, parent preferences and administrative records accurately.

• Support registration for camps, workshops and competitions.

• Uphold confidentiality, safety and data protection standards.

• Collaborate closely with coaches, Floor Coordinators and the Customer Experience Manager.

• Participate in service and product trainings.

About You

• Experience in customer service, education centres or hospitality preferred.
• Enjoys engaging with children and parents alike.
• Detail-oriented and comfortable using digital systems.
• Diploma/Degree in Hospitality, Business, Communications, Education or related fields. (preferred) 
• Warm, confident and genuine communicator.
• Calm, adaptable and reliable in a fast-paced environment.
• Team player with a positive attitude.
• Able to work shifts, weekends and selected public holidays.
• Able to converse in Mandarin in order to speak with mandarin customers
  

Hong Food Enterprise Pte Ltd is seeking a dedicated and customer-centric Customer Sales & Fulfilment Executive to join our team. You will be responsible for ensuring seamless order fulfilment and providing exceptional customer service to our valued clients.

Job Responsibilities:

·     Respond to customer enquiries and process orders accurately to ensure timely delivery of products

·     Resolve customer issues and complaints professionally and promptly to maintain satisfaction

·     Maintain detailed and organized records of customer interactions and order information for tracking and reporting

·     Collaborate with team members to identify and implement improvements in order fulfilment processes

·     Follow company policies and procedures consistently to deliver a reliable customer experience

·     Use computer systems and CRM tools effectively to manage customer data and order processing

·      Manage multiple tasks efficiently in a fast-paced, target-driven environment to meet service goals

Job Requirements:

·      At least 2 years of experience in a customer service or call-centre environment

·      Excellent communication and interpersonal skills, with a friendly and professional demeanour

·      Strong problem-solving and decision-making abilities to handle customer queries effectively

·      Proficiency in using computer systems and customer relationship management (CRM) tools

·      Ability to work in a fast-paced, target-driven environment and multitask efficiently

·      Commitment to providing a high level of customer satisfaction

Location: Singapore, Changi North Rise

Working Hours: 5 day work week (Monday to Friday)

Benefits:

• Lunch provided (Chinese Cuisine)
• 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
• Medical Benefits
• Leave benefits according to MOM guidelines
• Commission & incentives

Job Summary:

We are looking for a dedicated and customer-focused Customer Service & Sales Executive to join our team. You will be the point of contact for our customers, ensuring their needs are met with professionalism and efficiency. This role involves managing orders, resolving issues, and supporting sales efforts.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone and email
• Process and monitor incoming orders, ensuring timely follow-up and smooth fulfillment
• Handle order changes, cancellations, returns, and exchanges efficiently
• Address and resolve customer complaints with empathy and professionalism
• Provide basic technical support and troubleshoot product/service issues
• Upsell and promote relevant products and services to existing and potential customers
• Manage tenders and contracts (new and existing)
• Achieve performance targets set by Management
• Collaborate with internal teams to resolve service-related issues
• Support other sales-related and administrative tasks as assigned

Requirements:

• Minimum 1 year of experience in customer service or sales support
• Strong communication and interpersonal skills
• Proficient in Microsoft Office; experience with ERP systems for order processing is a plus
• Able to multitask and manage time effectively in a fast-paced environment
• Detail-oriented with strong organizational skills
• Positive attitude and ability to handle challenging situations diplomatically

The purpose of the job is to ensure smooth operations of all aspects of the department services which include both frontline and backend support functions.

You will assist the Manager to integrate the strategic plans of the organization, develop and implement policies, procedures and controls to ensure high level of service and operational efficiency. You will also be involved in various hospital-level projects and initiatives, specifically those which are service related.

MAIN DUTIES AND RESPONSIBILITIES

Operations

• Assist the Manager to supervise a team of ground operations staff

• Ensure smooth operation of direct admission, air evacuation, management of patient medical appointments and all patient liaison services

• Review existing work processes/workflows, and propose continuous improvement to the processes/workflows

• Develop and implement new operational workflows to support the department’s work

• Manage and co-ordinate appointments of VVIP/VIP with the respective internal stakeholders to ensure that the whole medical journey is seamless

• Host VVIP/VIP visitors and coordinate the visit with all the stakeholders involved to ensure the visit goes smoothly

• Perform frontline counter duties at times

• On rotation for 24/7 on-call duties

Team Development

• Provide On-Job Training(OJT) to new colleagues as assigned

• Coach and mentor ground team

• Develop and refine training materials and manuals

• Assist Assistant Manager/ Manager to organize roll-calls and briefing sessions

• Be an effective lead to promote collegiality and teamwork within the department and hospital

Service Quality

• Assist Assistant Manager/ Manager to attend to complaints

• Investigate complaints and incidents

• Analyze service issues and proactively develop effective solutions to solve operational and systemic problems

• Write written replies to complainants

• Conduct quality audits to ensure high service standards and adherence to procedures and guidelines

• Actively participate as a member or team lead in quality improvement projects at department/division/hospital level

Administrative and Support Functions

• Responsible for managing fixed assets and equipment of the department (phone, IT systems)

• Ensure equipment are working and liaise with the vendors or internal departments to resolve issues expeditiously to ensure minimal downtime

• Troubleshoot any technical problems encountered by the team

• Support in the collation of operational and management reports generate accurate statistics for management’s decision making

• Ensure all documents and data are properly stored, filed and disposed of in accordance to hospital’s data governance polices

General

• Participate in hospital-level projects and workgroups

• Organize meetings, write meeting minutes and follow-up on meeting action points at department/division/hospital level

• Participate in emergency planning exercise and render support in any hospital emergency or incidents when required

• Assist to carry out any other duties assigned

JOB REQUIREMENTS

• Bachelor's Degree in any discipline

• At least 2-3 years working experience in healthcare industry or any service-related industries, especially in frontline or customer-fronting roles

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Company Overview

Apex Tyres, established in 2015, is a trusted distributor of high-quality automotive and industrial products in Singapore. It specializes in alloy wheels retail and distribution, with plans to expand its presence in ASEAN markets like Malaysia and Thailand.

SINGAPOREAN OR PR ONLY

• Applications must be submitted via MyCareersFuture only; others will not be considered.

Job Summary

You will handle technical tyre services and customer interactions, supporting daily workshop operations with a proactive and physically fit approach.

Responsibilities

• Respond to online and walk-in customer enquiries by providing professional recommendations on tyres and sport rims
• Independently perform tyre installation, wheel balancing, and wheel alignment checks to ensure vehicle safety and performance
• Manage unloading and organisation of tyre and sport rim stock to maintain efficient inventory flow
• Conduct stock take and maintain accurate inventory records to support workshop operations
• Deliver quality workmanship to meet customer satisfaction standards
• Maintain workshop cleanliness and assist with general workshop duties to ensure a safe and orderly environment

Required competencies and certifications

• Minimum 3 years of relevant experience in tyre-related work
• Ability to independently change tyres and perform proper wheel balancing
• Physically fit and comfortable performing manual workshop tasks
• Possess a valid Class 3 driving licence
• SINGAPOREAN OR PR ONLY

Preferred competencies and qualifications

• Basic sales and customer service skills

Other Information

Benefits

• Stable, long-term position
• Friendly working environment
• Opportunity for professional growth
• Salary commensurate with experience

Customer Experience Specialist

• Handle and resolve all customer queries received via phone, email etc
• Follow up closely with internal parties for resolutions.
• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.
• All customer service request and any follow-up interaction is logged into CRM accurately and timely.
• Assist in processing and invoicing Local and Export spare part orders.

REQUIREMENTS

• Min 3 years of related customer services/Order Fulfilment experiences

Salary: Up to $3,500

Location: Walking distance from MRT

Interested candidates are welcome to email resume to jazmin@personnellink.com.sg and CC to career@personnellink.com.sg

Responsibilities:

• Greet and welcome visitors so as to ensure that they feel valued and attended to.
• Answer, screen, and forward incoming phone calls while providing basic information when needed.
• Maintain cleanliness and organisation of reception and meeting areas.
• Coordinate and distribute mail, packages, and deliveries.
• To record incoming and outgoing mail neatly and accurately.
• Provide general administrative assistance to support daily business operations.
• Handle stationery, pantry and t-shirt requisition.
• General administrative and ad-hoc support as required

Requirements:

• Provision in written and spoken English
• Ability to communicate in Mandarin would be an advantage to effectively communicate with Mandarin-speaking clients.
• Strong communication and interpersonal skills
• Good organisational and multitasking abilities
• Basic computer literacy (e.g. Microsoft Office)
• 5 Days work week
• Transport provided at Yew Tee MRT Station