Total 795 Customer Service / Call Centre job vacancies

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.  
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.  
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

8am to 5.30pm
$4200 to $5500
Customer Support Engineer/ Specialist  

Roles And Responsibilities:

• Support the Client's customers and ensure customer satisfaction by
• Providing prompt & relevant technical / information assistance to each customer
• Gather & communicate customers’ feedback concerning product quality, delivery & services to management
• Highlight / initiate / lead / execute customer satisfaction activities with other departments
• Ensure & practice good housekeeping
• Observe all safety rules of the company and at customer premises
• Exercise safety precautions
• Use approved, safe methods & procedures while working in the factory premises

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

BestRegards,
Jane Lui (Jie’En)
North Division (CEI Registration No.: R1104482)

RESPONSIBILITIES

·       Provide technical and debug assistance included product training.

·       Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers and e-commerce platform.

·       Study in-warranty claims, compiling of F-Cost report.

·       Monitor quality issues and abnormal defect to make report to factory, take necessary action against warehouse, distributor and factory.

·       Create training materials, technical procedures, service manuals and part guides for distributors.

·       Handle defective unit exchange to end customer, follow up defective unit repair, checking and grading at contractor before return to warehouse.

·       Handle COC renewal, COC and WELS testing and registration for new product.

·       Assist distributor to conduct field test for new products.

·       Support establishment of service management and service centre for local and export market.

REQUIREMENTS

·       Minimum Diploma in Engineering or related discipline

·       Minimum 2 years of experience of experience in consumer electronics after sales management industry.

·       Strong product technical knowledge in home appliances and audio visual.

·       Proficient in MS Office applications.

·       Ability to work under pressure.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

Location: Walking Distance from Kaki Bukit MRT
Salary: Up to $3000 + Transport Allowance + VB
Working Hours: 5 Days a Week (Standard Office Hour)

Company Overview

A well-established global technology provider specializing in advanced production equipment and technical services for the semiconductor and electronics manufacturing industry, utilizing high-precision Japanese technology. The company offers structured training, overseas exposure, and strong technical support.

Key Responsibilities

• Install, set up, and service semiconductor equipment in Singapore and overseas
• Diagnose and fix equipment issues to minimize downtime
• Handle spare parts and ensure timely replacements
• Travel within Singapore and to countries such as Malaysia, Thailand, and Japan for work and training
• Work closely with customers and internal teams to solve technical problems

Requirements

• No experience required, training will be provided.
• Willing to travel frequently, including mandatory training in Japan (twice a year)
• Strong problem-solving skills with a hands-on approach

Email resume to chiewjie@recruitlync.com or WhatsApp +65 87848422 (No calling, thanks!)
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Title: IT Support Executive / Desktop Support Engineer
Employment Type: Full-time - Work from Office

Job Description:
We are looking for an IT Support Executive to provide technical support to end users and ensure smooth operation of IT systems.

Responsibilities:

• Provide end-user support and troubleshoot hardware and software issues

• Install and configure desktops, laptops, and IT equipment

• Perform system monitoring, backups, and maintenance

• Manage user accounts and access rights

• Maintain IT inventory and documentation

• Liaise with vendors for IT support

Requirements:

• Diploma or Certificate in IT, Computer Science, or related field

• Experience in desktop or technical support is an advantage

• Basic knowledge of hardware and software troubleshooting

• Good communication and interpersonal skills

• Able to work independently and multitask

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

As a HBM Customer Systems Validation Engineer at Micron Technology, Inc., you will:

• Be responsible for system-level validation, failure analysis, characterization, and experimentation of customer systems

• Run and configure diagnostic software, design experiments, analyze and interpret data, creating custom tools (Hardware and Software), presenting data to customers both inside and outside Micron

• Provide technical customer integration support at customer locations. To accomplish these responsibilities, you will use a variety of equipment (oscilloscopes, logic analyzers, signal generators, multi-meters, etc.)

• Work with customers and memory enablers like GPU manufacturers to attain design wins and qualifications of Micron memory products in their applications

• You will work with other engineers within the HBM team, Product Engineering, FAE, Quality Assurance, and business unit teams

Debug Micron Product Customer Failures

• Provide technical support to customers and the field sales

• Utilize diagnostics to reproduce the original failure

• Identify failure mechanism

• Collaborate with Product Engineering and Return Material Authorization (RMA)

• Provide 8D or failure documentation for customer failure resolution

• Implement fixes for fails (design or process)

Design and Implement Micron System Tools

• Create test scripts for a variety of applications

• Create and modify hardware that controls test parameters (i.e. temperature or voltage)

• Support internal customer diagnostics software and hardware tools within Micron labs

• Interface with external customer to create intelligent DOE (design of experiments)

Perform System Characterization

• Use software, Internal logic analyzers, oscilloscopes, and other tools to understand system memory usage

• Develop software to interpret data

• Collaborating with Product and Application Engineering

• Communicating results with cross-functional teams and customers

Successful candidates will have, but not limited to:

• A Bachelor’s or a Master’s degree in Electrical and Computer Engineering (or an equivalent field) with 2-4 years of experience or 1-3 years of experience respectively, both requiring a balanced hardware and software skill set.

• Comfortable working and programming with Linux, Python/C/C++, version control systems (git, svn)

• Excellent problem-solving and analytical skills

• Works well in a team environment

• Good communication, data analytics and presentation skills

• Basic understanding of DRAM operations and computer networking

• Self-motivation and passion

Successful candidates suggested to have but not required:

• Experience in bios/linux driver development/debug

• Understanding of system architecture and memory subsystem

• Comfortable working with lab equipment including oscilloscopes, logic analyzer, protocol analyzers, soldering equipment, etc

• Previous experience validating products with both hardware/firmware/software components

As a HBM Customer Systems Validation Engineer at Micron Technology, Inc., you will:

• Be responsible for system-level validation, failure analysis, characterization, and experimentation of customer systems

• Run and configure diagnostic software, design experiments, analyze and interpret data, creating custom tools (Hardware and Software), presenting data to customers both inside and outside Micron

• Provide technical customer integration support at customer locations. To accomplish these responsibilities, you will use a variety of equipment (oscilloscopes, logic analyzers, signal generators, multi-meters, etc.)

• Work with customers and memory enablers like GPU manufacturers to attain design wins and qualifications of Micron memory products in their applications

• You will work with other engineers within the HBM team, Product Engineering, FAE, Quality Assurance, and business unit teams

Debug Micron Product Customer Failures

• Provide technical support to customers and the field sales

• Utilize diagnostics to reproduce the original failure

• Identify failure mechanism

• Collaborate with Product Engineering and Return Material Authorization (RMA)

• Provide 8D or failure documentation for customer failure resolution

• Implement fixes for fails (design or process)

Design and Implement Micron System Tools

• Create test scripts for a variety of applications

• Create and modify hardware that controls test parameters (i.e. temperature or voltage)

• Support internal customer diagnostics software and hardware tools within Micron labs

• Interface with external customer to create intelligent DOE (design of experiments)

Perform System Characterization

• Use software, Internal logic analyzers, oscilloscopes, and other tools to understand system memory usage

• Develop software to interpret data

• Collaborating with Product and Application Engineering

• Communicating results with cross-functional teams and customers

Successful candidates will have, but not limited to:

• A Bachelor’s or a Master’s degree in Electrical and Computer Engineering (or an equivalent field) with 3-5 years of experience or 2-4 years of experience respectively, both requiring a balanced hardware and software skill set.

• Comfortable working and programming with Linux, Python/C/C++, version control systems (git, svn)

• Excellent problem-solving and analytical skills

• Works well in a team environment

• Good communication, data analytics and presentation skills

• Basic understanding of DRAM operations and computer networking

• Self-motivation and passion

Successful candidates suggested to have but not required:

• Experience in bios/linux driver development/debug

• Understanding of system architecture and memory subsystem

• Comfortable working with lab equipment including oscilloscopes, logic analyzer, protocol analyzers, soldering equipment, etc

• Previous experience validating products with both hardware/firmware/software components

Job Title: IT Support Executive / Desktop Support Engineer
Employment Type: Full-time - Work from Office

Job Description:
We are looking for an IT Support Executive to provide technical support to end users and ensure smooth operation of IT systems.

Responsibilities:

• Provide end-user support and troubleshoot hardware and software issues

• Install and configure desktops, laptops, and IT equipment

• Perform system monitoring, backups, and maintenance

• Manage user accounts and access rights

• Maintain IT inventory and documentation

• Liaise with vendors for IT support

Requirements:

• Diploma or Certificate in IT, Computer Science, or related field

• Experience in desktop or technical support is an advantage

• Basic knowledge of hardware and software troubleshooting

• Good communication and interpersonal skills

• Able to work independently and multitask

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

Company Overview

NACOS Marine is a globally integrated group of companies at the forefront of maritime automation, navigation, and control systems. With decades of experience, we deliver innovative solutions that enhance safety, efficiency, and performance across the global maritime industry. Our systems are trusted by shipowners, operators, and yards worldwide and supported by dedicated service professionals across the globe.

Role Overview

We are looking for a technically skilled and self-driven Service Engineer (m/f/d) to join our field service team in Singapore. In this role, you will be responsible for providing on-site technical support for marine automation systems, including repair, installation, troubleshooting, and system upgrades. You will work independently onboard vessels at terminals, anchorages, and shipyards, while supporting our coordination team and ensuring compliance with NACOS Marine's quality and safety standards.

This is a hands-on position for someone who thrives in dynamic environments, has solid electrical and automation experience, and is comfortable working in multicultural, shipboard settings.

Key Responsibilities

• Attend vessels at terminal, anchorage, or shipyard locations for repair, installation, troubleshooting, and commissioning tasks
• Perform fault diagnosis and resolve reported technical issues in a systematic and timely manner
• Ensure proper documentation and reporting in accordance with company procedures (e.g., software/database updates, service reports)
• Submit accurate technical and service work reports within required deadlines
• Provide technical support to the service coordination team for job planning and follow-up
• Execute work in full compliance with NACOS’s Quality, Environmental, Health, and Safety (QEHS) guidelines and customer procedures
• Perform other related duties as assigned by the manager

Key Requirements

• Diploma or degree in Electrical/Electronics Engineering or a related technical field
• Minimum 3 years of hands-on experience in marine automation, electrical, or control systems
• Solid understanding of automation processes and PLC systems (e.g. WAGO, Siemens, Mitsubishi)
• Familiarity with industrial communication protocols (Modbus, CAN Bus) and network components (e.g. Moxa switches)
• Experience with automation hardware/software, alarm monitoring systems, and ideally engine governor or maneuvering systems
• Proficient in Microsoft Office and general PC tools, good communication skills in English (written and verbal)
• Strong troubleshooting and problem-solving skills with a structured, analytical approach
• Self-motivated, independent, and able to work in shipyard or onboard environments
• Comfortable working with diverse cultures and willing to travel internationally if required

Why choose us and why we’d choose you?

At NACOS, we foster a culture of ownership, integrity, and continuous growth. We offer a collaborative and inclusive working environment where your contributions are valued and your skills can thrive. In this role, you'll have the opportunity to work on modern marine technologies, support global clients, and develop your technical expertise in a fast-evolving industry.

If you’re passionate about marine systems, hands-on service, and delivering reliable technical solutions, we want to hear from you.

Apply today and take your next step in the maritime world with NACOS Marine.

We are looking for a highly experienced Senior Field Service Engineer for one of our clients, a well-established and reputable leader in the industrial and engineering services sector. This person will lead technical operations across the Southeast Asia region. This role focuses on the mechanical integrity, commissioning, and advanced troubleshooting of large-scale power generation systems.

Key Responsibilities

• Commissioning & Testing: Lead on-site acceptance testing and commissioning for complex system projects at client sites.

• Root Cause Analysis: Investigate mechanical engine failures, perform deep-dive diagnostics, and recommend sustainable technical solutions.

• Technical Leadership: Provide expert-level after-sales support and on-site service to regional distributors and dealers in a timely manner.

• Training & Mentorship: Develop and deliver specialized technical training for junior engineers and distributors to enhance regional troubleshooting capabilities.

• Performance Maintenance: Oversee routine maintenance and inspections to ensure optimal equipment performance and prevent critical failures.

• Documentation & Reporting: Generate detailed service reports, diagnostic logs, and technical documentation for all field activities.

• Process Improvement: Drive continuous improvement in aftermarket processes and contribute to the development of enhanced service procedures.

• Stakeholder Management: Coordinate effectively with internal engineering and sales teams, as well as international counterparts, to resolve high-level technical issues.

Qualifications & Requirements

• Degree or Diploma in Mechanical Engineering.

• Minimum of 10 years of relevant experience in field service, specifically within the power generation or heavy engine industry.

• Willingness to travel extensively across the Asia Pacific and Southeast Asia regions.

• Strong presentation skills with the ability to communicate complex technical concepts to both internal teams and external customers.

• Highly customer-oriented with a proactive approach to problem-solving and a passion for power generation technology.
  
  To apply, please send your cv to talentagent@innergy-consulting.com.

  We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Brief Summary:
Join a dynamic IT support team that provides technical assistance across various offices. Utilize your skills to enhance IT operations and ensure seamless support for users at all levels.

Responsibilities:

• Provide technical support for desktops, laptops, software systems, NAS, printers/MFP, backup facilities, and other IT equipment.

• Troubleshoot network issues within a Windows domain environment, including TCP/IP, Active Directory, firewalls, and routers.

• Manage corporate email setup and administration using Exchange Server and related tools.

• Oversee system administration for various servers and maintain hardware/software inventory documentation.

• Propose and implement IT initiatives aimed at enhancing operational efficiency.

• Supervise contract personnel and conduct site surveys for diverse infrastructure projects, including telecommunications and networking.

• Perform additional tasks as directed by the immediate supervisor.

Requirements:

• Diploma in IT or a related field.

• Minimum 3 years of hands-on experience in end-user support (hardware & software) with at least 1 year in fieldwork related to outdoor IT projects.

• Strong skills in vendor liaison and user support, both onsite and offsite.

• Innovative mindset with the ability to introduce and recommend new initiatives.

• Proactive and resourceful in task execution.

• Willing to work on alternate Saturdays.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

Job Description

1. System installation, training and start up at customer sites

2. Repair and calibration of KIC instruments

3. On-site and off-site technical support for customers and distributors

4. Interact with customers' end-user department on technical issues on hand

5. Share and report unsolved issues with colleagues for resolution

Requirements

1. Tertiary technical education in Electrical Engineering or Mechatronics

2. Prepared to perform hands-on tasks

3. Some knowledge of software application

4. Prepared to travel overseas for customer support

Responsibilities:

·        Responsible for the service operation such as equipment start-up/commissioning, inspect, troubleshoot, repair &maintenance of equipment

·        Standard range of equipment include compressors, filtration equipment, gas generation, natural gas dehydration and biogas machinery

·        Coordinate with site teams, contractors and suppliers for job execution

·        Monitor the field equipment’s yearly spare requirement and follow up with clients on spare replacement and maintenance recommendation

·        Assist in the achievement of aftermarket sales budget set by the management annually

·        Manage products warranty administration

·        Communicate with clients, factories and dealers relating to technical and service issues

·        Support local clients mainly with some overseas travelling when necessary

·        Other ad-hoc duties as assigned

Requirement:

·        Min GCE O level, Diploma in mechanical/ electrical engineering is preferred. ITE graduates with relevant experience in equipment maintenance are welcome to apply

·        Preferably 1-3 years of relevant experience in service maintenance;

·        Experience involving mechanical/electrical troubleshooting

·        Possess strong analytical/problem solving skills and good report writing skill

·        Team player with good interpersonal and communication skill

·        With dynamic personality to work in a fast environment

·        Possess Class 3 driving license

Toki Automation Pte Ltd was founded in 2019 by the same management team that founded Hakko Products, who brought Hakko soldering products to Southeast Asia. With Toki Automation Pte Ltd, we can better represent the expanding range of products from brands that are leaders in their respective specialised fields. We offer a wide range of products such as soldering/desoldering tools, laser & electronic equipment, fastening tools, as well as cleaning & coating products. Team Tokimeku is geared towards providing technology-driven, quality solutions to the advanced manufacturing industries in Southeast Asia.

Key Responsibilities

• Provide comprehensive technical support to customers, including installation, commissioning, troubleshooting, maintenance, calibration, and user training for the company’s product range.
• Prepare service quotations and ensure timely follow-up with customers.
• Generate clear, accurate, and timely service reports after each service activity.
• Deliver a positive and professional service experience to customers.
• Manage and support automation-related projects from implementation to completion.
• Perform application support and testing using the company’s products.
• Maintain accurate records of project pipelines, installed base, service cases, and contract usage.
• Carry out other ad-hoc duties as assigned by management.
• Be available for on-call or emergency support.

Requirements & Qualifications

• Diploma / Advanced / Higher / Graduate Diploma Engineering Electrical, Electronic, Mechanical, Mechatronic or equivalent.
• Proficient in English for effective communication with internal and external stakeholders.
• Ability to speak, read, and write Mandarin is preferred to support China-based customers.
• Minimum 3–5 years of relevant working experience in a similar role.
• Knowledge of SCADA, PLC, C++, Java, or related systems is an advantage.
• Prior experience in automation projects is an added advantage.
• Experience in troubleshooting laser-related equipment (e.g. laser cutting, laser welding) is preferred.
• Able to work independently as well as collaboratively within a team.
• Strong problem-solving, analytical, interpersonal, and organizational skills.
• Willingness to travel within Southeast Asia when required.

Key Technical Skills / Experience

· Semiconductor‑related experience, particularly in front‑end processes, is preferred.

Core Responsibilities

· Installation, servicing, and maintenance of equipment.

· Provide technical support to ensure optimal equipment performance and reliability.

Experience

· Entry‑level candidates with the right attitude and learning mindset are welcome.

· Relevant experience will be considered for more senior‑level roles.

Work Location / Arrangement

· On‑site

Strong safety‑minded attitude and awareness of workplace safety requirements.

SKILLS: Installation, servicing, Equipment Maintenance, technical support.

U3 Privacy Notice: 

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Key Technical Skills / Experience

· Semiconductor‑related experience, particularly in front‑end processes, is preferred.

Core Responsibilities

· Installation, servicing, and maintenance of equipment.

· Provide technical support to ensure optimal equipment performance and reliability.

Experience

· Entry‑level candidates with the right attitude and learning mindset are welcome.

· Relevant experience will be considered for more senior‑level roles.

Work Location / Arrangement

· On‑site

Strong safety‑minded attitude and awareness of workplace safety requirements.

SKILLS: Installation, servicing, Equipment Maintenance, technical support

Semiconductor Service Engineer

• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.30am – 5.00pm
• Monthly Salary: Base up to $3000 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Contract

Company Overview

The company is a well-established global leader providing advanced production systems and technical services in the printed circuit board and semiconductor industry. The company uses cutting-edge Japanese technology and offers strong opportunities for learning and career growth.

Responsibility

• Install, configure, and maintain production machinery at local and regional sites.
• Diagnose and resolve equipment issues to ensure optimal performance and minimize downtime.
• Manage spare parts inventory to support timely and effective maintenance activities.
• Travel domestically and internationally for project assignments, training, and technical support.
• Collaborate with clients and internal teams to troubleshoot and resolve technical challenges efficiently.
• Maintain accurate documentation of service activities and provide regular updates to stakeholders.
• Comply with all safety regulations, workplace procedures, and environmental protocols to ensure a safe working environment.

Requirements

• Diploma or equivalent in Electronics/Electrical/Microelectronics Engineering or related fields
• Frequent overseas travel for training and service assignments may be required; candidates with flexibility to travel will be viewed favorably.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Job Description

• Industry/ Organization Type: Cooling Solutions Provider
• Position Title: Service Engineer
• Working Location: Kaki Bukit
• Working Hours: 5.5 Days, Monday – Friday (9am – 6pm), Saturday (9am – 1pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform periodic servicing, preventive maintenance, and troubleshooting of CRAC/ WDS and related systems.
• Diagnose hardware and software faults, identify root causes, and implement effective solutions.
• Execute equipment power-up/ down procedures and respond promptly to emergency service calls (e-calls).
• Provide technical support and onsite training to clients on Operation & Maintenance Manuals (OMM).
• Build and maintain strong client relationships, working closely with site engineers and customer engineering teams.
• Prepare detailed service reports and submit regular (weekly/ monthly) updates on activities, progress, and corrective actions.
• Monitor contractor activities, ensuring compliance with safety, operational procedures, and quality standards.
• Ensure adherence to data center safety regulations and support ad-hoc tasks assigned by management.

APPLY NOW!!!

• Minimum ITE/ Diploma in Mechanical or Electrical Engineering (or equivalent).
• At least 2 years of hands-on experience in maintenance engineering, preferably dealing with ACMV/ DX systems.
• Strong troubleshooting skills in electrical and mechanical systems
• Possess practical knowledge of CRAC/ WDS or critical infrastructure.
• Good problem-solving, analytical, and communication skills (both written and verbal).
• Willing to commit for standby duties, and ability to perform manual work in data center environments.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83561 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

• Handling of tickets for boardroom Manage Engine Plus ITSM system.
• Create and maintain systems documentation. Maintain IT hardware inventory.
• Provide IT technical support on desktop/laptops(software and hardware, be it remotely or physical.
• Basic support on users mobiles with corporate approved Boardroom's applications Interacting/explaining well with end user, with clear communication. Basic administration of Active Directory users.
• Basic administration of Microsoft Office 365 users. Basic knowledge of basic network issue troubleshooting.
• Provide basic technical troubleshooting support to AV systems in meeting rooms.
• Providing onboard/offboard requests.
• Basic knowledge and troubleshooting of external software applications(crowdstrike, intune, bitlocker, one drive)
• Procurement of laptops on DELL portal. Positive mindset and good learning attitude. Other ad-hoc duties as assigned or required