Total 730 Customer Service / Call Centre job vacancies

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Opportunity

• This is an exciting opportunity to work for one of the leading banks
• It is an opportunity for a Trading Desk Support Analyst to join the team
• 12months contract

Context

• • Provide day‑to‑day trading desk support to dealers, including trade booking support, checks, and coordination with operations and settlement teams.
  • Act as a key liaison between dealers, operations, and internal stakeholders to ensure smooth trade execution and post‑trade processing.

The Job

• Onboard the direct dealing clients, including IAMs, and perform the necessary check
• Liaise with internal departments to resolve trade and settlement issues.
• Perform the Pre trade checks for trades done
• Perform End of Day checks
• Support in preparing marketing material for advisory business in guidance with dealers
• Support analysis using Excel and automated tools
• Engage IT and other stakeholders to develop and enhance efficient systems and booking procedures
• Perform testing for systems enhancements
• Administrative and support duties as required

The Talent

• Knowledge of financial markets with experience in FX derivatives
• Proficiency in MS Product Suite i.e. Excel, Word etc. is essential
• Ability to work in a high volume, dynamic environment Technology while maintaining operational excellence.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com
• Email Topic: Apply  Trading Desk Support Analyst
• Only shortlisted candidates will be contacted

Amos Tan Jun Han

EA LIcence No.91C2918

Personnel Registration No. R23113385

Key Responsibilities

1)     Administrative Functions

• Support the Service Manager in preparation of weekly and monthly service reports.
• Process meter billing and ensure accurate updates in the CRM system.
• Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.
• Maintain proper documentation and service records for audit and tracking purposes.

2)     Technical Functions

• Assist in the installation, setup, and configuration of copiers/ multifunction printers (MFPs) and smart office solutions.
• Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.
• Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).
• Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.

Requirements

• Diploma in Engineering, IT, Electronics, or related discipline.
• Experience in copier/MFP servicing, print solutions, or office automation systems.
• Sound knowledge of network setup (IP configuration, drivers installation).
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Willing to travel for on-site servicing across Singapore.

SALT is looking to hire a Support Specialist (Korean speaking) in Singapore for a global technology client for 12 months & renewable contract. The role is critical to ensure Korean privacy regulations by providing accessible, human support inquiry channels for users.

What you’ll do:

• Receive and respond to inbound telephone calls from users in South Korea regarding privacy related matters.
• Manage incoming emails and physical mails.
• Accurately capture user inquiry details including contact information, nature of compliant and relevant account identifiers.
• Access and categorize incoming inquires based on established criteria (privacy request, account issues, data subject rights)
• Route non-privacy related inquiries to appropriate teams (Integrity, Support, Legal) via established escalation pathways.

What you’ll need:

• 2 to 5 years of experience in customer support, privacy operations, compliance or related administrative roles.
• Due to the nature of the business, proficiency in Korean is preferred
• Ability to handle sensitive information with discretion and confidentiality.
• Experience in privacy, data protection or regulatory compliance roles.
• Approximately 150-200 telephone inquiries per month

CEI No: R1659595 / EA No: 07C3147

Main Responsibilities: 

• Handle material receiving, delivery, returns, consumption, and other SAP operations.

• Maintain the SAP system according to the production plan and generate process orders and production batches.

• Manage product inventory and output and complete the Pass-Through checklist.

• Assist in reviewing BOM documents, creating material codes, and drafting material- related documents.

• Manage samples and assist with GMP sample transportation.

• Handle abnormal materials and vendor complaints.

• Other tasks assigned by leadership for job rotation.

About You:

• Diploma/Degree in pharmaceutical Engineering with 1 to 2 years of GMP / material experience

• Able to work well in fast paced environment with cross-functional teams

• Competency in data visualization or project management tools is a plus

Contract Period: 12 months

Responsibilities

• Deliver excellent customer experience by conducting regular system reviews and proactively improving system performance and resilience
• Diagnose and resolve incoming system incidents promptly to minimize service disruption
• Analyze technical problems and collaborate with teams to define effective solutions
• Partner with Engineering to develop technical plans, configurations, and solutions based on business and application requirements
• Establish and maintain configuration standards and design guidelines for Linux and system software covering availability, performance, resilience, monitoring, backup, and recovery
• Provide technical support and guidance to development and operations teams to ensure smooth system functioning
• Troubleshoot system issues and lead recovery efforts, escalating major incidents to problem and IMS management
• Perform root cause analysis and implement preventive actions to avoid recurrence of issues
• Lead and manage outsourced technical teams of system administrators to ensure quality delivery
• Ensure operating system and system software supportability by planning and leading upgrade projects
• Review, approve, and supervise execution of major change requests to maintain system integrity
• Conduct performance analysis and tuning to optimize system efficiency
• Automate system operations to improve reliability and reduce manual effort
• Manage patching and upgrade processes for middleware software to maintain continuous supportability
• Oversee backup and recovery operations to safeguard data integrity
• Conduct asset management to track and maintain system resources
• Design and enforce access control plans and matrices for infrastructure services, performing regular access reviews and validations
• Implement monitoring solutions to ensure efficient and reliable service delivery
• Apply new technologies and processes to enhance system supportability, recoverability, availability, and performance
• Provide operational expertise and support across project phases including requirements gathering, design, procurement, implementation, and handover to operations
• Mentor and provide technical guidance to develop less experienced engineers
• Support audit and compliance activities to meet regulatory and organizational standards
• Conduct capacity planning and performance management to ensure system scalability and stability

Preferred competencies and qualifications

• Minimum 5 years of system support experience on Linux/UNIX platforms
• Regional experience is preferred
• Strong technical knowledge of Linux, Solaris, UNIX hardware, operating systems, and system services such as volume manager, file system, NTP, DNS, clustering, SSH, TSM, ITM
• Experience troubleshooting and tuning Linux/UNIX systems
• Experience implementing and operating Linux server clustering
• Knowledge of information security principles
• Understanding of data communication and network concepts
• Experience with middleware and application execution in Linux/UNIX environments is an advantage

Responsibilities

• Collaborate with application teams to plan and execute EOS upgrades effectively
• Establish configuration standards and design guidelines for UNIX and system software to optimize availability, performance, resilience, monitoring, backup, and recovery
• Provide technical support and guidance to development and operations teams to resolve system issues
• Write and maintain scripts using Perl, KSH, and Python to automate tasks and improve system operations
• Utilize development, testing, and deployment tools such as GIT/GITHUB, MAVEN, JENKINS, DOCKER, KUBERNETES, ANSIBLE, PUPPET, CHEF, and NAGIOS to support software lifecycle and system monitoring
• Troubleshoot system issues and lead recovery efforts with a proactive approach and sense of urgency
• Escalate critical problems to problem management and IMS management for timely resolution
• Perform root cause analysis and implement corrective actions to prevent recurrence of issues
• Ensure ongoing supportability of operating systems and system software through planning and execution of upgrades
• Lead and supervise major change requests and their execution to maintain system integrity
• Conduct performance analysis and tuning to optimize system efficiency
• Automate system operations to enhance reliability and reduce manual intervention
• Track, plan, and drive OS and software upgrades to maintain continuous supportability
• Manage backup and recovery processes to safeguard system data and ensure business continuity

Job Description

• Provide efficient Tier 1 & 2 technical support for hardware and software(Laptops, Desktops, Peripherals, Email, SharePoint, OneDrive, Office365 ) issues.
• Perform corrective maintenance on critical facility systems, including CCTV, Card Access, and Security Network systems.
• Perform digitize from manual processes using low-code tools like Power Automate and Google Apps Script.
• Develop and maintain automated workflows for internal operations (e.g., inventory stock alerts and digital logs).
• Utilize scripting (PowerShell/Python) to automate routine administrative tasks, such as User On/Offboarding and Azure/M365 license management.
• Manage procurement cycles for hardware and software, ensuring equipment remains up to date.
• Document all IT procedures, resolution guides, and system configurations to build a comprehensive knowledge base.
• Maintain a real-time tracking system for all IT assets and consumables.
• Execute the setup of new workstations, including M365 account configuration and network resource mapping.

Job Specification

Qualification / Educational level:

• Minimum Diploma in Information Technology.
• Minimum 1– 2 years of relevant experience.

Characteristic & personality

• Team player in order to communicate with team members and maintain good teamwork.
• Interest in using modern tools (e.g automation).

We are seeking a highly motivated and hardworking individual to play a critical role in monitoring, maintaining, and supporting our clients’ computer systems and network. 

• Work in a professional, high-trust, and impactful environment
• Opportunities for continuous learning and career upskilling provided
• Hybrid Working arrangement, salary up to $3,200 + Bonuses

Responsibilities

• Provide L1–L3 IT support, manage tickets, incidents, and SLAs.
• Install, configure, and maintain systems and networks.
• Troubleshoot hardware, software, and basic network issues.
• Support new system rollouts and projects.
• Work with vendors and internal teams.

Requirements

• Minimum Diploma in IT or a related field.
• At least 2 years of hands-on IT support experience.
• Strong communication and interpersonal skills.
• CompTIA, Microsoft 365 or related credentials highly advantageous.

Interested candidates may click on apply or apply via email to spml@scientecpersonnel.com (indicating Job ID J68171 for faster processing). 

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

• Degree/Diploma in IT or Equivalent
• Minimum 4 – 9 Years of experience in IT End User Support (L2/L3)
• Clear understanding and experience in handling End Point Computers and IOT Devices
• Good understanding of Client Server Architecture
• Working knowledge of basic LAN Networking, Cable crimping and basic troubleshooting
• Experience in Disc Encryption, Application Security, and Endpoint security at client level.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Basic understanding of Active Directory.
• Incident and Change Request support to users.
• Find solution for unseen IT related issues and documentation as SOP.
• Experienced handling large excel files with Vlook-up, pivot etc.
• Experienced in collaborating and managing vendor support.
• Excellent communication and interpersonal skills

Responsibilities:

·       Handle telephone enquiries and make bookings for patients.

·       Match patients’ requests to appropriate Physicians, being mindful of their preferences and well-being to attract patient visits.

·       Manage the front desk daily cash collection with integrity and proper record keeping.

·       Provide innovative customer service which includes patient relationship management, patients' registration and scheduling of appointments.

·       To perform other clinic duties as and when requested by the supervisor and as advised by Clinic management.

·       Experience working at front desk or/and in a TCM clinic will be an advantage.

Working hours:

Monday to Wed, Saturday: 8.15am to 5.30pm , Thursday: 8.15am to5.30pm (for day duty)

Thursday:  1.00pm to 9.00pm (for night duty), Friday: 8.30am to 5.15pm

Roster on a five-day week, which may include working on one night duty and/or on a Saturday.

Lunch break: 12.30pm to1.15pm (45 min)

Working Location

50 Nanyang Avenue

Monthly Salary:

$2,500 – $3,200 per month

Requirements:
- Diploma holder with at least 2 years of relevant working experience

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

Junior Scientific Support Specialist / Buona Vista, Contract

Summary
As a Senior Scientific Support Specialist, you will play a crucial role in supporting our customers in their Perfume R&D Laboratory works in flavour and fragrance formulation chemistry. With your sound technical knowledge, you will ensure compliance with Standard Operation Procedures and good manufacturing practices. You will have the chance to collaborate with a team of exceptional professionals and thrive in a fast-paced, innovative environment.

Responsibilities:

• Completing and reviewing work assignments and adjusting workload and resources periodically with the team.

• Mentoring and cross-training staff with a standardized training program and documentation.

• Implementing required quality management systems to ensure customer work scope, results, and team performance meet approved SOPs and organization's safety and quality requirements.

• Participating in cost, quality, and efficiency improvement initiatives driven by the Team Lead.

• Coordinating and ensuring timely calibration of laboratory equipment.

• Maintaining good laboratory housekeeping with the team.

Additionally, your laboratory operations responsibilities will involve:

• Perfume compounding and material selection as per formulation.

• Updating compounding information in the Electronic Lab Notebook.

• Ensuring clean tools are used for weighing.

• Preparation for odor evaluations.

• Maintaining End-to-End (E2E) service of material management.

• Supporting the shipping of compounded materials with complete shipping documents.

• Operating and maintaining the Contexa robot.

Requirements:

• Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/Chemical Engineering.

• Minimum of 1-2 years of relevant working experience in a chemistry laboratory environment (a plus).

• Knowledge of "good laboratory practices" quality guidelines and regulations (cGMP).

• Good interpersonal and coordination skills to multi-task and meet deadlines.

• Independence, self-motivation, and adaptability in a multifaceted environment.

• Technical knowledge and hands-on demeanor with excellent problem-solving skills.

• Excellent written and oral communication skills.

Responsibilities

• Lead the infrastructure SRE team to support Tencent Cloud's global infrastructure.
• Oversee the platform SRE team responsible for cloud products including Kubernetes, databases, IAM, and API servers.
• Manage the technical service support team for overseas customer support, focusing on key accounts.
• Develop and maintain an independent overseas SRE system, ensuring strict segregation.
• Establish and manage professional service teams for customer migration and cloud architecture improvement.
• Develop migration tools, solutions, and frameworks for Tencent Cloud.
• Act as the chief architect for private cloud products and cloud-native platforms, including Kubernetes, micro-services, and serverless functionalities.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 10+years of experience in Cloud-related R&D, SRE, infrastructure, and service support.
• Proven leadership in managing global technology support teams.
• In-depth knowledge of cloud infrastructure, Kubernetes, databases, IAM, and API servers.
• Excellent communication skills in both English and Chinese Mandarin, with the ability to manage technical proposals, presentations and relationships with key accounts and stakeholders professionally in both languages.
• Strong problem-solving skills and a strategic mindset.

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740