Total 799 Customer Service / Call Centre job vacancies

Customer Support Engineer/ Specialist

Aviation Company @ Changi (Prefer candidate stays in the East)

Working Hours: 8am to 5.30pm

Salary: $4200 to $5500

Department: Programme

Report To: Customer Support Manager

Job Objectives:

• Support Program and Quality initiatives and activities with a high level of efficiency, integrity, enthusiasm and strive for excellence in all endeavours.

Roles And Responsibilities:

Support SAM’ customers and ensure customer satisfaction by:

1. Providing prompt & relevant technical / information assistance to each customer
2. Gather & communicate customers’ feedback concerning SAM’s product quality, delivery & services to SAM management
3. Highlight / initiate / lead / execute customer satisfaction activities with other departments

Adhere and abide with all SAM and Customer rules, compliance, quality and safety policies

1. Ensure & practice good housekeeping
2. Observe all safety rules of the company and at customer premises
3. Exercise safety precautions
4. Use approved, safe methods & procedures while working in the factory premises

Perform failure analysis and prepare failure analysis report for each defective product

1. To receive training for competency to perform failure analysis
2. Correctly identify & verify all defective products made by SAM

Defect & Crisis Management

1. Lead & execute control & containment activities in the event of quality trouble
2. Be familiar with & exercise proper trouble escalation, if the need arises
3. Perform on-the-job task when appropriate (as per training planning)

Skills -

• Hands-on skills is a plus
• Computer literate with good working knowledge of Microsoft Office
• Proficient in oral and written communications and good interpersonal skill
• Ability to lead, manage, motivate and negotiate with employees at all levels.
• Ability to work under minimal supervision, work under pressure and propensity to meet timeline.
• Team player, adaptive to organizational change and flexible in embracing changes.
• Possess capacity to multi-task, meticulous to details, analytical and strong commitment to overall job responsibilities.
• Experience in program/project management or equivalent

Education level -

• Degree in any Engineering discipline,
• Those without experience are welcome to apply as Training will be provided
• Diploma in Engineering discipline with 2 years of engineering experience

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

- 2 years contract (renewable & convertible)

- Up to $3,600

- Mon to Fri: 8.30 am - 6 pm

- Ang Mo Kio

We are looking for a dedicated and skilled Assistant Service Engineer, to support our maintenance team in ensuring the smooth operation of all machinery and equipment. This role is ideal for someone who has a strong technical foundation and is eager to learn and grow within a maintenance engineering environment. You will assist with routine maintenance, troubleshooting, and repairs while ensuring safety and efficiency in all tasks.

Responsibilities:

• Support in Maintenance & Repairs: Assist senior engineers in routine maintenance tasks and repairs on equipment
• Troubleshooting Assistance: Aid in diagnosing and addressing minor issues promptly to reduce downtime
• Preventive Maintenance Execution: Help carry out scheduled preventive maintenance e tasks to keep equipment in optimal condition
• Documentation & Reporting: Record maintenance activities accurately, including repairs, replacements, and inspections, under the guidance of senior engineers
• Safety Compliance: Ensure all work adheres to safety standards and regulations; actively maintain a safe working environment
• Inventory Support: Assist in managing spare parts inventory, notifying senior staff of low stock and needed reorders
• Collaboration with Team Members: Work closely with the maintenance and production teams to complete tasks and support the overall maintenance strategy

Period:

• 2 years contract (renewable & convertible)
   

Location: 

• Ang Mo Kio

Working Hours:

• Mon to Fri: 8.30 am - 6 pm

Salary:

• Up to $3,600

Requirements:

• Diploma in Engineering / Higher Nitec in Engineering

• Ability to diagnose and repair complex systems
• Able to adapt and work under tight schedules
• Good communication skills for effective interaction with customers
• Strong analytical skills to identify issues and implement effective solutions
• Possess Class 3 driving license
• Singaporeans only

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

azmin@successhrc.com.sg (Reg No: R25129300)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

• Responsible for setting up, installing, and troubleshooting of semiconductor equipment at customer sites.
• Responsible for providing pre and post sales technical support to service and upgrade equipment.
• Assist in technical training for customers on setup, operations and maintenance.
• Build and maintain strong customer relationship.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

This role requires hands-on involvement in the testing and commissioning, repair, service, and troubleshoot works of all equipment/system undertaken by Xylem. He shall constantly maintain a high level of work quality and standards to meet customers’ requirements and Xylem’s KPI. This requires an in-depth knowledge and understanding of electrical, instrumentation and mechanical processes in related industries in order to carry out the service works assigned to him.

• Perform service duties assigned including ad-hoc works.
• Hands-on duties involve testing and commissioning, service, repair and troubleshoot equipment/system at Xylem
• Workshop or on sites, for pump systems (sump pump system, ejector pump system, stormwater tank, etc)
• Proficient on monitoring & control, technical skill, retrofitting, Testing &Commissioning for pumps
• Liaise with customers on service activities ensuring all works are carried out on time and to customers’ satisfaction.
• Prepare coherent service reports on condition of equipment, advising on recommendation and follow-up actions.
• Manage and maintain records of service activities.
• Lead and coordinate with service technicians on daily service activities and operation.
• Provide after sales technical support services to help customers to optimize their business with the right solutions.
• Manage and maintain a high-level long term business relationship with existing customer and develop new business opportunities to expand the aftermarket sales & service in systems maintenance, retrofit, repair and spare parts business.
• Work closely with Service manager to improve workflows/processes to increase productivity.
• Play a part in maintaining the workshop in an environmentally safe and organized manner & ensure equipment & tools are well maintained.
• Actively participate in compliance with QA and ESH requirement to promote a safe working environment.
• Maybe requested to work overtime on weekdays, weekends and/or public holidays in order to achieve deliveries to customers.
• Required to be on 24/7 standby on rotation basis based on customer’s urgent calls.
• Other duties as required/determined to assist the functionality of the department.

WORK EXPERIENCE REQUIREMENTS

• At least 3-4 years’ hands-on experience as a service engineer in related industries/environment.
• Able to troubleshoot electrical starter & control panel and the ability to read simple electrical & hydraulic schematics drawings.
• Able to lead service technicians to perform duties as required.
• Customer focus, results orientated, excellent communication and good team player.
• Self-confident, self-motivated with intrinsic drive to work independently.
• Able to work overtime on weekdays, weekends and/or public holidays.
• Enjoy working in fast-paced environment.
• Able to travel on overseas assignments tasked by the company.
• Proficiency in Microsoft Office products and the use of computer applications.

This position supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers.

• To carry out testing and commissioning of CCTV, Security, Intercom, Fire Alarm, AV & Public Address Systems
• Analysis of equipment failures to determine cause and recommend corrective action
• Respond to service calls or requests and carry out rectification works at site
• Carry out preventive maintenance works for customers as per schedule
• Provide customers with continuous technical and operational program support
• Provide quotations the paid repairs and A&A Works
• Manage the service projects and paid jobs

Responsibilities

· Repair and maintenance of IQIP equipment (rental fleet and customer equipment)

· Assist with loading and offloading of equipment

· Operates the overhead cranes and forklift

· After a proper introduction period, onsite trouble shooting may be required

· In due course able to work offshore to operate the equipment

· Hands on, flexible and inventive, willingness to learn and perform ad hoc duties as assigned

Rolesand Responsibilities

•            Ensure that the BWTS and Scrubber Systems achieve therequired technical standards and performance.

•            Ensure that the BWTS and Scrubber Systems’certificates and documents are systematically updated and stored.

•            Supervise the installation of Ballast Water TreatmentSystems and Scrubber Systems.

•            Effectively implement the Company’s plannedmaintenance system.

•            Prepare, arrange, and manage class, statutory, andother vessel surveys.

•            Prepare, manage, and monitor dry-dockings and otherrequired repairs and maintenance jobs.

•            Review and train vessel crew performance.

•            Perform any other tasks as assigned by the Company.

•            The contract will be terminated if confidentialinformation is shared with competitors.

Service Engineer (OJT/ CNC repair/ Aerospace/ West 4.8K)

Company Highlight

• Work with top-tier global clients in Aerospace industry.
• Based at office (Bukit Batok), travel to client site is fully claimable.
• Full time job with stability - Basic + AWS + VB
• Long-term Career Growth: chance to Spain for job training on 2nd year

Job Scope

• We install, troubleshoot, service, and perform annual preventive maintenance and calibration of these machines.
• Learning on DANOBAT - Aerospace shaft grinding.

Requirement

• Capable of supporting equipment assembly tasks and refining process standards.
• Education: Diploma or Degree in Electrical, Mechanical, Materials, Manufacturing, or related engineering fields.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at winnie.chen(at)manpower.com.sg

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related discipline
• Experience:
• Minimum 2 years of relevant experience for Engineer role
• Minimum 5 years of relevant experience for Lead role, with team leadership capabilities
• Strong experience supporting and troubleshooting enterprise-level, mission-critical applications, including handling complex incidents and escalations
• Excellent written and verbal communication skills
• Strong customer-centric mindset with a focus on delivering high-quality support experience
• Ability to learn quickly and adapt in a fast-paced, dynamic environment

Key Responsibilities

•  Provide operational support for customer solutions and workloads on Microsoft Azure,including:
•  Trend analysis
•  Proactive monitoring
•  Event and capacity planning
•  Take ownership of project-level Azure issues, driving them to resolution while ensuring readiness for key project milestones
•  Lead Azure support efforts to rapidly mitigate critical incidents, ensuring timely and clear communication in a 24x7x365 global support environment
• Manage a subset of customer support cases end-to-end, ensuring high-quality resolution and customer satisfaction
• Perform and deliver Root Cause Analysis (RCA) to prevent recurrence of issues
• Act as a customer advocate, providing feedback and feature recommendationsto improve platform resiliency and address pain points
• Continuously enhance technical expertise in Azure services and cloud technologies

Technical Skill Sets

• Automation & Scripting: Python, C#,PowerShell, Open-source tools
• Cloud Expertise:

1.  CoreIaaS (Infrastructure as a Service)
2. AzurePaaS Services
3. DataPlatforms & Big Data
4. Identity& Authentication (e.g., Azure AD)

• Certifications: AZ-900 (Microsoft Azure Fundamentals)preferred

(EA Reg No:20C0312)

Please email acopy of your detailed resume to abegail@talentsis.com.sg for immediate processing.

Onlyshortlisted candidates will be notified.

• Responsible for setting up, installing, and troubleshooting of semiconductor equipment at customer sites.
• Responsible for providing pre and post sales technical support to service and upgrade equipment.
• Assist in technical training for customers on setup, operations and maintenance.
• Build and maintain strong customer relationship.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Lift Service Engineer

• Work Location: Various location within Mainland Singapore
• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.45am – 5.30pm
• Monthly Salary: Basic up to $4400 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a globally recognized organization with a strong reputation for innovation, reliability, and customer satisfaction. The company’s commitment to excellence enables the company to deliver world‑class solutions and services across Singapore and international markets.

Responsibility

• Oversee daily service operations and maintenance activities to ensure smooth functionality and customer satisfaction.
• Monitor performance, reduce call‑backs, and resolve recurring issues through preventive and corrective measures.
• Respond to customer feedback and complaints with timely follow‑ups and site inspections to uphold service quality.
• Ensure all service activities comply with company safety, environmental, and quality standards.
• Conduct cost analysis to track resource usage and align operational efficiency with business targets.
• Collaborate with Sales teams to identify opportunities for repairs, upgrades, and value‑added services.
• Lead and motivate service teams through coaching, performance reviews, and ongoing development.
• Build strong communication and working relationships with internal departments, clients, and external partners.
• Support ad hoc tasks and continuous improvement initiatives to enhance service delivery and operational processes.

Requirements

• Diploma/Degree or equivalent in Mechanical, Electrical, Electronics, or Mechatronic Engineering which is recognized by relevant authority
• Minimum 3-5 years of relevant experience in the lift and escalator industry
• In-depth knowledge of lift and escalator systems, including their technology and maintenance procedures.
• Flexible and willing to travel to multiple customer locations as part of service operations.
• Possess own vehicle travel work site
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

The IT Support Engineer provides end-user support, maintains IT systems and infrastructure, and supports clinic operations across multiple sites. The role includes Clinic Management System (CMS) application support, basic SQL/database troubleshooting and API integration support to ensure seamless system connectivity.

This position involves hands-on troubleshooting, system administration and close collaboration with internal stakeholders and vendors to ensure reliable and secure IT operations.

Key Responsibilities

1. IT Support & Operations

• Provide Level 1 (L1) support across clinic sites, including troubleshooting:
• CMS systems End-user computing (EUC) devices, including workstations, mobile devices, printing/scanning devices and VoIP/digital telephony systems
• Wireless access points and network connectivity
• Manage IT helpdesk tickets and ensure resolution in accordance with service level agreements (SLAs)
• Support multiple clinic sites, including onsite assistance when required
• Support clinic setup, relocation and decommissioning activities
• Conduct user training and maintain IT documentation
• Maintain IT asset inventory and track software license renewals

Develop and continuously improve IT documentation, SOPs and knowledge base articles

2. Infrastructure & Security Support

• Support and maintain IT infrastructure, including firewalls, networks, servers, NAS and security systems
• Perform system administration tasks including backups, patching, updates and monitoring of system alerts and logs
• Assist in audits, system reviews and incident investigations in compliance with organisational and regulatory requirements (MOH, PDPA, HIA)
• Troubleshoot system integrations, including API connectivity between CMS and third-party applications
• Support IT security initiatives and recommend improvements to enhance system resilience and compliance

3. Systems & Project Support

• Support system migrations, clinic transitions and data validation activities, working with users and vendors
• Collaborate with internal teams and vendors to troubleshoot issues and implement system enhancements
• Assist in application deployments, testing, rollouts and user training
• Support API integration testing and validate data flows during system upgrades and deployments

Requirements

• Diploma in Information Technology or related discipline, with at least 2 years of relevant experience
• Experience in supporting and administering Clinic Management Systems (CMS)
• Healthcare industry experience is an advantage
• Strong analytical, problem-solving and communication skills
• Ability to work in a fast-paced, team-oriented environment
• Working knowledge of SQL databases
• Basic understanding of APIs (RESTful services), including testing and troubleshooting integrations
• Experience in IT administration (system maintenance and user management) preferred
• Self-motivated with a willingness to learn and improve technical skills

Additional Information

• Standby support for evening and weekend clinic operations may be required on a rotational basis
• Perform other IT-related duties as assigned in line with operational and business needs

Job Description

• Industry/ Organization Type: Marine & Shipbuilding / Marine Services
• Position Title: Marine Service Engineer
• Working Location: Jurong East
• Working Hours: 5 days (Monday-Friday, 8AM – 5PM)
• Salary Package: Basic Salary + Variable Bonus + Medical and Dental Benefits
• Duration: Permanent

Key Responsibilities

• Deliver prompt and effective technical support for assigned projects.
• Carry out onboard servicing, fault diagnosis, and repair of main engines.
• Support the installation, testing, and commissioning of machinery and equipment when required.
• Perform technical inspections and clearly communicate findings and issues to customers.
• Accompany the sales team on customer visits when necessary (around once per week).
• Assist the Supervisor and/or Project Leader throughout all stages of project execution.
• Progress to handling customer inquiries independently after one year, subject to performance.
• Any ad hoc duties as assigned.

APPLY NOW!!!

• Diploma in Mechanical / Mechatronic Engineering or any other related field
• Minimum 2 years of experience in marine industry, preferably on 2 stroke main engine / 4 stroke generator (Everllence or WinGD)
• Proven knowledge and hands-on experience with marine diesel engines
• Preferably with Class 3 driving license
• Ability to travel overseas on short notice
• Proficient in Microsoft Office applications (Excel, Word, etc.)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82278 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems