Customer Engagement Executive (Sales)

Overview

A people-focused role for individuals who enjoy interacting and influencing decisions.

Responsibilities

• Engage customers
• Present offerings
• Handle objections
• Close sales

Requirements

• Friendly and confident
• Willing to learn
• Driven

What We Offer

• Training
• Incentives
• Career growth

• Process and follow-up on customers’ P/O until it is completed
• Issue P/O and follow-up for delivery confirmation
• Handle quotation, billing & invoicing
• Coordinate with various departments to ensure delivery commitments to customers are fulfilled
• Able to communicate well with customers directly by answering phone calls and emails
• Respond and follow up promptly to customer enquiries and feedback on orders, as well as about the goods our organisation provides
• Handle of monetary receipts and payment
• Data entry
• Administrative duties (data entry, filing and scanning etc.)
• Update records of invoices and receipts into the system
• Verify documents and ensure accuracy of data collected
• Other ad-hoc duties as assigned by supervisor

Language Requirement

• English
• Mandarin

Working Hours-

• 8.00 am to 5.30 pm on Monday to Friday

Job Responsibilities

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.
• Perform any other ad hoc duties as assigned from time to time by Management.

Job Requirements

• Minimum 2 years of customer service or telemarketing experience in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, massage, or spa setting is preferred.
• Immediate availability or short notice start dates are highly advantageous.
• Passion for Traditional Chinese Medicine (TCM) or the healthcare industry.
• Ability to adapt quickly to changing situations and thrive in a fast-paced environment.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Proactive, enthusiastic, independent, compassionate, and a positive learner.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritization, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

We are seeking an experienced Senior Customer Success Executive to lead our patient service team. You will be responsible for delivering an exceptional patient experience, optimizing clinic operations, and mentoring your team to achieve service and revenue goals.

Key Responsibilities

• Patient Experience & Operations: Act as the primary patient contact, managing appointments and patient flow to ensure a seamless experience and optimize clinic efficiency.
• Team Leadership: Lead, mentor, and develop the customer success team, overseeing their performance, training, and professional growth.
• Revenue & Growth: Proactively promote and cross-sell clinic services to enhance patient value and meet revenue targets.
• Reporting & Compliance: Maintain accurate patient records, generate performance reports, and ensure adherence to data privacy regulations.
• Perform other duties as assigned by Management.

Job Requirements

• Minimum of 5 years in a customer-facing role, preferably in healthcare, retail, or hospitality.
• Proven experience in leading, mentoring, and managing a team.
• A strong customer-centric and sales-oriented mindset with excellent interpersonal skills.
• Exceptional organizational ability, with a talent for multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and Google Suite.
• Passion for the healthcare or TCM industry is a strong advantage.
• Immediate or short-notice availability is highly preferred.

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Job Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Job Requirements

• Candidates with no prior experience are welcome to apply (training will be provided)
• Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.
• Candidates with relevant experience and proven track record will be considered for a senior position.

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Attractive and Good Commissions Entitlement
5. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Job Responsibilities

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.
• Perform any other ad hoc duties as assigned from time to time by Management.

Job Requirements

• Minimum 2 years of customer service or telemarketing experience in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, massage, or spa setting is preferred.
• Immediate availability or short notice start dates are highly advantageous.
• Passion for Traditional Chinese Medicine (TCM) or the healthcare industry.
• Ability to adapt quickly to changing situations and thrive in a fast-paced environment.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Proactive, enthusiastic, independent, compassionate, and a positive learner.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritization, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.

Job Highlights

• Annual Leave - 14 days onwards
• Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
• FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
• Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to ORG’s PDPA and e2i’s PDPA.”

The Centre Support Executive is responsible for ensuring the smooth closure and documentation of classes conducted at the training centre. This includes validating, filing, updating, and ensuring data accuracy in the Training Management System (TMS). The role is primarily based at the centre and supports the operational flow between trainers, learners, and internal teams to maintain compliance and administrative efficiency.

Key Responsibilities:

1. Class Closure & Documentation

• Validate attendance sheets, assessment records, and other class-related documents after each course run.
• Scan, file, and upload all required documents into the Training Management System (TMS) promptly.
• Ensure proper filing of learner and trainer records in line with audit and compliance requirements.

2. System Updates & Data Accuracy

• Update attendance, assessment, and trainer information in TMS accurately.
• Cross-check and reconcile class records to ensure data consistency between physical and digital files.
• Flag discrepancies or missing records to the relevant departments for timely resolution.

3. Coordination & Administrative Support

• Liaise with trainers, Training Support team members, and Centre Operations staff to resolve any administrative or documentation issues.
• Support centres in retrieving and verifying documents required for audits or internal checks.
• Assist in other administrative tasks and ad hoc duties assigned by management.

4. Compliance & Quality Assurance

• Ensure class closure and documentation meet SSG, audit, and internal policy requirements.
• Maintain confidentiality and accuracy of learner and trainer records.
• Participate in periodic reviews to improve workflow efficiency and compliance standards.

Requirements:

• Minimum Diploma in Business Administration, Office Management, or related field.
• 1–2 years of administrative or operations support experience, preferably in the education or training industry.
• Strong organisational and time management skills with high attention to detail.
• Proficient in Microsoft Office (Excel, Word, Outlook) and familiar with data entry or TMS systems.
• Able to work independently and as part of a team in a fast-paced environment.
• Good communication and coordination skills.
• Willing to work on weekends based on the class schedule and operational requirements.

We are on the lookout for an experienced Customer Service Executive to join us

Job Responsibilities:

• Provide prompt frontline services and perform administrative tasks and reception duties.
• Attending to walk-in, phone and email enquiries
• Maintain proper filing and disposal of confidential documents
• Identify and assess our salespersons' need to achieve satisfaction
• Build sustainable relationships and trust with our salespersons through open and interactive communication
• Handle complaints, provide appropriate solutions and alternatives within time limits; and follow up to ensure resolution
• Take the extra mile to engage our salespersons

Requirements:

• Minimum Diploma in any disciplines
• At least 2 years of relevant working experience in customer front desk fronting.
• Proficient in MS Office applications
• Strong interpersonal and communication skills
• Team player and foster a cooperative work environment

Who will thrive in this role?

• You'll be experienced in a service-oriented environment, resolving customer questions, issues and enquires is something that comes naturally to you.
• Excellent time management and communication skills
• High attention to details

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

Job Description:

We are seeking enthusiastic individuals to join our Service Team.

As a member of the team, you will be responsible for providing exceptional customer service, ensuring all guests a positive dining experience at our restaurant.

Responsibilities:

• Welcome guest with a friendly, positive and professional attitude
• Take food and beverage orders accurately and efficiently
• Collaborate with kitchen team to ensure accurate order fulfilment
• Ensure guest satisfaction by checking in with diners and addressing any concerns
• Maintain a clean and organized dining area
• Operating of POS system for processing of payments
• Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
• Any other duties as assigned

Requirements:

• Prior working experience in the food and beverage industry would be advantageous
• Demonstrated excellence in customer service
• Strong communication and people skills
• Well-groomed with a pleasant disposition
• Ability to thrive in a fast-paced environment
• Attention to detail and a proactive, can-do attitude
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays
• Working location: Takashimaya (Orchard MRT) or Dhoby Ghaut MRT area

If you are enthusiastic about delivering exceptional service and thrive in a collaborative team setting, we welcome you to apply for this position.

*Candidates with 3 years of experience and above may be considered for the Senior position.

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gyutan-Tan Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

We are seeking an experienced Senior Customer Success Executive to lead our patient service team. You will be responsible for delivering an exceptional patient experience, optimizing clinic operations, and mentoring your team to achieve service and revenue goals.

Key Responsibilities

• Patient Experience & Operations: Act as the primary patient contact, managing appointments and patient flow to ensure a seamless experience and optimize clinic efficiency.
• Team Leadership: Lead, mentor, and develop the customer success team, overseeing their performance, training, and professional growth.
• Revenue & Growth: Proactively promote and cross-sell clinic services to enhance patient value and meet revenue targets.
• Reporting & Compliance: Maintain accurate patient records, generate performance reports, and ensure adherence to data privacy regulations.
• Perform other duties as assigned by Management.

Job Requirements

• Minimum of 5 years in a customer-facing role, preferably in healthcare, retail, or hospitality.
• Proven experience in leading, mentoring, and managing a team.
• A strong customer-centric and sales-oriented mindset with excellent interpersonal skills.
• Exceptional organizational ability, with a talent for multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and Google Suite.
• Passion for the healthcare or TCM industry is a strong advantage.
• Immediate or short-notice availability is highly preferred.

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Job Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Job Requirements

• Candidates with no prior experience are welcome to apply (training will be provided)
• Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.
• Candidates with relevant experience and proven track record will be considered for a senior position.

Job Highlights:

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Attractive and Good Commissions Entitlement
5. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Job Responsibilities

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.
• Perform any other ad hoc duties as assigned from time to time by Management.

Job Requirements

• Minimum 2 years of customer service or telemarketing experience in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, massage, or spa setting is preferred.
• Immediate availability or short notice start dates are highly advantageous.
• Passion for Traditional Chinese Medicine (TCM) or the healthcare industry.
• Ability to adapt quickly to changing situations and thrive in a fast-paced environment.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Proactive, enthusiastic, independent, compassionate, and a positive learner.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritization, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to ORG’s PDPA and e2i’s PDPA.”

Job Title:

Customer Service Executive

Job Purpose:

To manage customer inquiries, coordinate orders, and ensure smooth communication between customers and internal teams.

Key Responsibilities:

1. Handle customer inquiries via phone, email, and WhatsApp.
2. Process sales orders, quotations, and follow-ups.
3. Coordinate with sales, design, and production teams to ensure timely delivery.
4. Update customers on order status and resolve basic issues.
5. Maintain proper records of orders, quotations, and customer data.
6. Support daily administrative and operational tasks.

Requirements:

• Minimum ITE or equivalent.
• Good communication skills in English (Chinese is a plus).
• Proficient in Microsoft Office (especially Excel).
• Organized, detail-oriented, and able to multitask.
• Able to work independently and as part of a team.

Working Hours

• Monday – Friday: 8:30am – 6:00pm
• Saturday: 9:00am – 1:00pm

Good to Have (Optional)

• Experience in customer service, admin, or sales support roles.
• Experience in printing, manufacturing, or B2B environments.
• Familiarity with ERP/accounting systems.

Customer Service Executive

Salary: $3300

Job duties:

• Provide support to the sales department.
• Coordinate between customers, transporters, warehouses, and internal teams.
• Prepare and process documentation for import, export, transshipment, and delivery order (D/O) release.
• Review and verify all related costs and charges.
• Respond to customer enquiries on freight rates, shipment tracking, and related matters.
• Coordinate with overseas agents and customers to ensure smooth shipment processes.

Requirements:

• At least 1-2 years of experience in freight forwarding.
• Good communication and interpersonal skills.
• Detail-oriented.

Location: Jalan Pemimpin

Working hours: Mon - Fri, 8am to 6pm

• Process and follow-up on customers’ P/O until it is completed
• Issue P/O and follow-up for delivery confirmation
• Handle quotation, billing & invoicing
• Coordinate with various departments to ensure delivery commitments to customers are fulfilled
• Able to communicate well with customers directly by answering phone calls and emails
• Respond and follow up promptly to customer enquiries and feedback on orders, as well as about the goods our organisation provides
• Handle of monetary receipts and payment
• Data entry
• Administrative duties (data entry, filing and scanning etc.)
• Update records of invoices and receipts into the system
• Verify documents and ensure accuracy of data collected
• Other ad-hoc duties as assigned by supervisor

Language Requirement

• English
• Mandarin

Working Hours

• 8.00 am to 5.30 pm on Monday to Friday

Customer Sales Executive (Team Growth)

Overview

Looking for individuals who want to grow into leadership roles while building strong sales skills.

Responsibilities

• Engage customers in person
• Present solutions
• Close deals
• Learn to mentor new team members

Requirements

• Strong mindset
• Good communication
• Ambitious attitude

What We Offer

• Leadership pathway
• Training system
• Performance incentives

About the Restaurant

A fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Restaurant Manager/ Assistant Restaurant Manager.

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.

Job Summary

You will support the Restaurant Manager/Operations Manager in delivering a high-quality dining experience by serving food promptly, collaborating with the kitchen team to fulfill orders accurately, preparing and setting tables, and maintaining smooth restaurant operations including opening, closing, and cleaning tasks.

Responsibilities

• Serve food promptly and efficiently to ensure timely delivery to guests
• Collaborate with the kitchen team to verify order accuracy and fulfill guest requests
• Prepare dining areas and set tables according to restaurant standards before service
• Handle operating equipment properly to maintain safety and functionality
• Assist in opening and closing the restaurant following established procedures
• Take customer orders accurately and relay them to the kitchen team
• Maintain cleanliness and organization of the restaurant throughout shifts
• Demonstrate thorough knowledge of the menu and products to assist guests effectively
• Support smooth daily restaurant operations to enhance guest satisfaction
• Perform additional duties as assigned by management

Preferred competencies and qualifications

• At least 1 year of relevant experience in food and beverage service
• Experience in fine dining environments is an advantage
• Strong knowledge of relevant cuisine and beverage offerings
• Willingness to work flexible hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Chinese Culinary Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

• Well established company
• Basic $ 3000 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships; providing and responding to customers'needs on carriage availability and order status.
• Able to negotiate rates and cargo space with carriers/airlines.
• Proactively anticipating problems for customers using daily reporting functions.
• Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
• Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
• Solicit sales to established accounts through outbound calls to existing customers.
• Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
• Responsible for maximizing loading and shipping methods for all orders.
• Participate in growth development and cross-training efforts.
• Provide and maintain monthly administrative reports and personal metrics.
• Perform other duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Min 1 year of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Customer Service

Working Days: 5 Days

Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm - 5pm

Working Location: Jurong East || Yishun || Tampines || Hougang

Salary: $2,500 - $3,200
 

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities
  

Requirement

• At least 1 year of experience in customer service and sales