Job Description:

• In charge of providing after-sale service and support with the highest standard of professionalism and efficiency to achieve total customer satisfaction.
• Responsible for performing installation, retrofit & upgrade, preventive maintenance, troubleshooting and repair for electronics assembly and inspection equipment.
• In charge of diagnose technical problem, determine the solution and assist customer in implementing the fix.
• Responsible for conducting on-site evaluation for electronics assembly and inspection equipment at customer sites.
• Responsible in supporting sales in technical support and application of products.

Requirements:

• Min Diploma in Electrical/ Electronic in Engineering
• Min 2 years of experience in Electronics and Semiconductor or Automation industry

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

IT Support Engineer

Primary Responsibilities:

• Provide first-line user liaison and helpdesk support during office hours and after office hours if needed. Keeping user informed on request status and progress
• Provide support to VoIP, network infrastructure on both Client’s Premises and Data Centre.
• Troubleshooting Linux, Windows, network, and relevant infra stack.
• Liaise with vendors and other functional teams for problem resolution.
• Provide after-hours support for Infrastructure related emergencies when required.
• Participate in the design of information and operational support systems.

Qualifications and Skills Required:

Technical Skills-

• Higher NITEC Certificate or Diploma in IT/Computer/Network or equivalent.
• Basic understanding of packet capture tools like tcpdump & Wireshark for troubleshooting server network issues.
• Knowledge of basic VoIP Technologies such as SIP, WebRTC, RTP will be an advantage.
• Basic networking knowledge (OSI network layers, TCP/IP, NAT)
• Knowledge of cloud Technologies / AWS will be an advantage
• Ability to self-learn, acquire new skills, and support new systems and applications

Essential Skills-

• Well organized team player with good interpersonal and communication skills.
• Excellent analytical skills and high level of aptitude.
• Independent, passionate, resourceful and able to work with minimum supervision.

Job Summary

Perform installation, maintenance, testing, and servicing of valve remote control, tank gauging, hydraulic deck machinery, and related electrical and instrumentation systems for marine and offshore applications, including onboard ship and overseas service assignments.

Responsibilities

• Install, maintain, upgrade, inspect, test, and repair valve remote control and tank gauging systems to ensure operational reliability
• Conduct testing and commissioning of hydraulic deck machinery following company policies and procedures
• Read and interpret electrical drawings, P&ID, and hydraulic circuit diagrams to diagnose and resolve system issues
• Troubleshoot and service hydraulic power units, electrical motor starter panels, solenoid controls, instrumentation, and automation controls
• Apply knowledge of hydraulic, pneumatic, and electric actuator functions and principles to support system maintenance and troubleshooting
• Perform basic PLC programming tasks including upload, download, and operation of SCADA/HMI systems to support automation controls
• Work independently and collaboratively with team members to complete maintenance and service tasks effectively
• Travel onboard ships at shipyards, anchorages, or offshore locations as required for system servicing and commissioning
• Travel overseas to perform service jobs when necessary, ensuring timely and effective support to clients

Required competencies and certifications

• Minimum Diploma or Degree in Electrical or Mechanical Engineering
• At least 3 years of relevant experience in Marine, Offshore, Instrumentation & Control, or Hydraulic fields
• Ability to read and understand electrical drawings and P&ID/hydraulic circuits
• Strong communication and interpersonal skills to coordinate with team members and clients
• Self-starter with innovative thinking and resourceful problem-solving skills

Preferred competencies and qualifications

• Knowledge of hydraulic, pneumatic, and electric actuator functions and principles
• Experience troubleshooting hydraulic power units and electrical motor starter panels
• Familiarity with solenoid control, instrumentation, and automation control troubleshooting
• Basic skills in PLC programming, SCADA, and HMI systems

Location: Singapore

About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.

Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.

Key Responsibilities

• Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking and Developer Platforms).
• Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
• Strategic Alignment: Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap.
• Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
• AI Orchestration & Workflow Automation: Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory.

Minimum Qualifications

• Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling)
• Experience working with hyperscaler ecosystem or Cybersecurity vendors
• Technical Acumen: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
• Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
• Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.

Strongly Preferred Qualifications (The "Good-to-Haves")

• Cloudflare Developer Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI and AI Gateway.
• Applied AI Knowledge: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.
• Coding/Scripting: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
• Certifications: AWS/Azure/GCP/ Palo Alto/ISC2/ ISACA/Other Cybersecurity vendors

Compensation This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.

Location: Singapore

About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.

Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.

Key Responsibilities

• Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking and Developer Platforms).
• Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
• Strategic Alignment: Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap.
• Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
• AI Orchestration & Workflow Automation: Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory.

Minimum Qualifications

• Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling)
• Experience working with hyperscaler ecosystem or Cybersecurity vendors
• Technical Acumen: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
• Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
• Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.

Strongly Preferred Qualifications (The "Good-to-Haves")

• Cloudflare Developer Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI and AI Gateway.
• Applied AI Knowledge: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.
• Coding/Scripting: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
• Certifications: AWS/Azure/GCP/ Palo Alto/ISC2/ ISACA/Other Cybersecurity vendors

Compensation This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.

Job Highlight:

• Monday - Friday, 830AM - 6PM
• AWS & VB
• Central Region, Outram

Key Responsibilities

• Performs servicing and maintenance of equipment and system, installation of machinery.
• Collects and monitors customer equipment performance indices and performs schedules preventive maintenance (PM) with customer when required
• Liaises with customer directly for their
• Project coordination for installation and
• Plans and proposes project deadlines and carries out the tasks accordingly
• Perform on-call and standby duty as reqiored
• Initiative to identify and resolve technical issues
• Team player & meticulous and attention in details
• Positive attitude in customer servicing
• Good housekeeping practices

Applicants who possess for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to martin@mci.com.sg

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Toh Cheng Jie (Martin)

Registration Number: R23117397

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Service Engineer (CCTV & Security Systems)

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments

Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements

Create / update and track ticket in ticketing tool to closure observing SLA commitments

Escalate, when necessary, in accordance to escalation matrix

Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.

Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.

Liaise and work closely with customers to address service concerns and to solve technical problems.

Work with technical team to resolve more advanced issues when necessary

Perform Install / Move / Add / Change (IMAC) activities as tasked

Ensure all material is properly documented and handed over during shift changes

Perform any ad-hoc duties as assigned

Build sustainable relationships and engage customers by taking the extra mile

Job Requirements

Higher NITEC in Electrical, Electronics, IT or equivalent

Relevant experience in IT system support and hardware maintenance

Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage

Basic knowledge in Networking and Database management will be added advantage

Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges

Ability to work responsibly, independently and in a team

Able to interact with all levels of people and work under stress

Training will be provided
Working hours

Rotating 12 hours shift or as assigned.

Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest

2 Months Day shift, followed by 2 months night shift

Ability to travel to other sites during shift may be required

Responsibilities

• Monitor and optimise production and non-production environments, ensuring system reliability, performance, and availability while driving continuous improvements.
• Manage incidents, problems, and change activities, working with internal teams and vendors to resolve issues, perform root cause analysis, and meet SLA commitments.
• Maintain operational documentation, reports, and governance processes to support audits, compliance, and stakeholder communications.
• Lead day-to-day operations and support teams, ensuring effective 24/7 service delivery and operational excellence through automation and process improvements.

Requirements

• Degree in Computer Science, Information Technology, or a related field, with relevant experience in IT Operations and Cloud engineering
• Min. 2 years of experience in Cloud Engineering, Platform Operations Support or IT Application support.
• Experience with ITSM processes and tools, application/infrastructure monitoring, incident management, and security access controls.
• Familiarity with cloud platforms (AWS, Azure, GCP), automation and IaC tools (Terraform, Ansible, scripting), and DevOps/CI-CD practices.
• Strong problem-solving, communication, stakeholder management, and teamwork skills.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elaine Wong (Zoe) l Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

An Motion Desktop Support Engineer is an IT support role focused on providing technical assistance for client-side hardware and software, including troubleshooting, installation, and maintenance of IT peripherals, and user account management. The role requires excellent communication skills and the ability to work independently and as part of a team to resolve user issues for clients.

Key Responsibilities

• User Support:Troubleshoot hardware and software issues for end-users, both on-site and remotely.
• Technical Assistance:Manage user accounts, provide application support, and assist with installations and migrations.
• Maintenance:Install and configure software, maintain IT peripherals, and perform data backups.
• Issue Resolution:Handle IT-related requests, track incidents, and follow up with vendors to resolve problems.
• Client Interaction:Maintain strong client relationships and provide a high level of customer service.

Required Skills

• Communication: Strong verbal and written communication skills.
• Problem-Solving: Ability to diagnose and resolve technical issues effectively.
• Technical Proficiency: Knowledge of operating systems, software, and hardware.
• Teamwork: Ability to work effectively with colleagues and clients.
• Initiative: Resourcefulness and the ability to work independently.
• Some basic programming understanding preferred. e.g C,C++ sql and etc

Main Working Location - Bishan

Job Responsibilities:

· Support users through direct end user support or through projects that deliver changes to the end user environment

· Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology

· Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate

· Assist with patching and upgrading end user devices

· Address quality and schedule conflict.

Job Requirements:

· At least 4 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector

· Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments

· Knowledge of Desktop Services security and access standards and practices

· Basic understating of networking and server technologies

· Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications

· Good communication skills and strong analytical skills.

Interested candidates please send your CV to malar.kannan@eiresystems.com

Responsibilities:

• New Device Introduction: Perform tape-out/tooling operations for customer design database and achieve the goal of first pilot success.
• Project coordination: Customer interface and cross department coordination with seamless communications.
• Manage conference calls, meetings and customer visits with professional presentation skills and logistics arrangement for project success.
• Project management: Documentation, summary, meeting minutes and ability to recap keynote of meetings for management team review.

Requirements:

• MS or Bachelor degree in Electrical engineering or relevant.
• At least 5 years of fab working experience and process integration engineering background is preferable.
• Good knowledge in wafer process flow, semiconductor device physics, wafer foundry service flow.
• Strong in problem solving and project management skills.
• Excellent personality, good interpersonal skills, self-motivated, well-organized and able to perform under pressure.

Responsibilities:

• New Device Introduction: Perform tape-out/tooling operations for customer design database and achieve the goal of first pilot success.
• Project coordination: Customer interface and cross department coordination with seamless communications.
• Manage conference calls, meetings and customer visits with professional presentation skills and logistics arrangement for project success.
• Project management: Documentation, summary, meeting minutes and ability to recap keynote of meetings for management team review.

Requirements:

• MS or Bachelor degree in Electrical engineering or relevant.
• At least 5 years of fab working experience and process integration engineering background is preferable.
• Good knowledge in wafer process flow, semiconductor device physics, wafer foundry service flow.
• Strong in problem solving and project management skills.
• Excellent personality, good interpersonal skills, self-motivated, well-organized and able to perform under pressure.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (Mon - Fri, 8.30am - 5.00pm; Alternative Sat, 8.30am – 1.00pm)
• Salary Package: Basic salary up to $4,000 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide technical support for users’ desktops, laptops, system/OA software, NAS, printers/MFP, backup facilities, and other related IT equipment.
• Troubleshoot computer network issues in a Windows domain environment, including TCP/IP, Active Directory, Wireless AP, Firewall, Router, and Switch.
• Set up and administer corporate email systems, including Exchange Server, Outlook, and Mobile ActiveSync.
• Perform system administration for various servers.
• Maintain hardware and software inventory records.
• Review, recommend, and implement IT initiatives to improve IT operations.
• Supervise contract workers and conduct outdoor site surveys across areas such as telecommunications, machinery, networking, IoT, and other IT equipment.
• Perform any other tasks assigned by the immediate supervisor.

APPLY NOW!!!

• Diploma/Degree in IT or a related field.
• At least 3 years of hands-on experience in end-user support for hardware and software
• Possess fieldwork experience in outdoor IT projects.
• Able to liaise and follow up effectively with vendors and users, both onsite and offsite.
• Able to suggest new ideas and contribute to improving IT operations and project work.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84526 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description :

• Perform on-site installation & commissioning of laboratory equipment, troubleshooting, repair, and maintenance
• Provide after-sales services, prepare service quotation/reports & conduct training for customers
• Perform QC validation test on equipment before delivery/ship
• Attend to customer's inquiry pertaining to services (phone & email)
• Responsible for in-house equipment maintenance and repair
• Working closely with the Sales/ Customer Care department
• Support the overseas distributors on technical issues on our house brand equipment
• Maintain & update the user manual/training document/technical document
• Support the implemented GDPMDS & ISO 13485 Quality Management System

Job Requirement:

• Min Diploma in Biomedical/Mechanical/Electrical Engineering or its equivalent
• Ability to read, interpret and analyze schematics, assembly drawings, and wiring diagrams
• Possess good verbal & written communication skills
• Able to work in a team
• Able to multitask and work under pressure
• Good analytical and troubleshooting skills
• Good organization and time management skills
• Enjoy working in a dynamic startup culture

Job Scope :

• Liaise with process engineers on quality-related issues to follow-up on effective corrective and preventive actions
• Investigate, perform failure analysis (including external laboratory testing) and prepare 8Dreport for customers' complaints
• Drive internal compliance audit of company's business processes and quality management system
• Establish and implement in-house quality monitoring system
• Ensure continuous improvements in process and procedures implemented in manufacturing
• Carry out and implement appropriate quality plans for new products, materials/processes
• Drive both preventive and corrective action programmes including customer-relatedissues
• Other duties as assigned by superiors

Requirements:

• Diploma in Quality Assurance / Mechanical Engineering or equivalent
• 3 years relevant working experience in a manufacturing environment
• Good knowledge of statistical problem solving methodologies like FMEA, DOE and SPC
• Good knowledge of various statistical methods, quality management system and ISO standards such as ISO9001, ISO14001 and IATF16949
• Proficient in Microsoft Office software application
• Able to work independently as well as in a team
• Good analytical, communication and interpersonal skills

Job Description

·      We are seeking a proactive and customer-focused IT Helpdesk Support Professional to provide technical assistance and support to end users experiencing software and application-related issues. 

·      The ideal candidate will possess strong troubleshooting abilities, effectively manage support tickets, and ensure timely resolution of incidents while adhering to defined SLAs and KPIs. 

Key Responsibilities 

·      Provide first-level technical support for software and application-related issues. Diagnose, troubleshoot, and resolve incidents raised by end users. Log, track, prioritize, and manage tickets through ServiceNow or other ticketing systems. 

·      Escalate unresolved issues to appropriate teams and follow up to ensure timely closure. 

·      Communicate updates and resolutions clearly to users throughout the ticket lifecycle. Monitor and meet established service levels, KPIs, and response timelines. 

·      Document incidents, solutions, and workarounds accurately within the ticketing system. 

·      Support incident, service request, and problem management processes. 

·      Collaborate with internal teams to identify recurring issues and drive continuous improvement. 

·      Maintain a high level of customer satisfaction through professional and effective support. 

Required Skills 

·      Experience handling ticket management and escalations in a service desk environment. 

·      Strong troubleshooting and problem-solving skills for application-related issues. Hands-on experience with ServiceNow or similar ticketing tools. 

·      Familiarity with ITIL processes, including incident, problem, and service request management. Experience working in SLA/KPI-driven support environments. 

·      Strong customer service, communication, and end-user engagement skills. 

·      Ability to manage multiple priorities in a fast-paced support environment. 

·      Preferred Experience 2–4 years of experience in IT Helpdesk, Service Desk, or Application Support roles. 

·      Experience supporting enterprise users and business applications. 

·      ITIL Foundation certification will be an added advantage.

Primary Purpose 

The Desktop Support Engineer serves as the first point of contact for end users requiring IT assistance. The role is responsible for providing timely and effective desktop support services, resolving hardware/software issues, and ensuring compliance with IT operational standards and service level agreements (SLAs). 

The engineer will support daily IT operations across multiple locations and participate in rotational shift coverage to support business operational requirements. 

Key Responsibilities 

• Provide onsite and remote desktop support services to end users  

• Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines  

• Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary  

• Perform desktop/laptop imaging and re-imaging activities  

• Support device deployment, replacement, and technology refresh exercises  

• Conduct asset inventory verification and asset management activities  

• Update and maintain accurate incident and service request records within the ticketing system  

• Create, update, and maintain work instructions, operational procedures, and technical documentation  

• Ensure compliance with IT policies, security standards, and operational procedures  

• Provide support for Microsoft Windows and Microsoft Office 365 related issues  

• Support users across different customer sites and locations as required  

• Participate in operational standby, shift rotations, and extended support coverage when required  
  

  Work Schedule & Other Requirements 

  • Candidates will be required to work in Johor Bahru daily  

  • Open to commuting to different parts of Singapore and/or customer sites when required  

  • Role requires support coverage on a rotational basis from Monday to Sunday  

  • Working hours will be scheduled between 10:00 AM to 10:00 PM  

  • Engineers will be assigned rotating shifts based on operational requirements  

  • Candidate must be comfortable supporting a 24/7 operational environment, including weekends and public holidays where applicable  

  • Willingness to work beyond regular hours during critical incidents, maintenance activities, or operational exigencies when required 

Job description:

• Be the point of contact for servicedesk
• Provide 1st and 2nd level support to troubleshoot IT issues
• Provide assistance & support to IT Projects
• Assist in the daily running of data center and server management
• Assist in procurement, document control, asset tracking & administration.

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience
• Experience in creating user’s account and mailboxes on AD and Exchange
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
• Good knowledge in diagnostic of hardware issues on PCs and notebooks
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc
• Able to work independently as well as in a group
• Good organization, communication and interpersonal skills

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• Easily accessible work location: walking distance from MRT
• Good career development opportunities
• Salary range: Up to $3500 basic salary per month

A leading provider of medical equipment and services in the healthcare industry is hiring a Field Service Engineer to join their team! The role is responsible for the installation, maintenance, repair, and technical support of endoscopy equipment in hospitals

Job Responsibilities:

• Providing technical support and after-sales service to customers.
• Installing equipment and ensuring it meets required specifications.
• Conducting basic user training and coordinating site preparation with customers.
• Diagnosing equipment malfunctions and working with engineering supervisors to resolve issues.
• Performing servicing, repairs, and preventive maintenance for equipment under service contracts.
• Advising customers on maintenance and service contract options.
• Preparing customer sites for new equipment installations.
• Supporting the Sales and Marketing team by promoting accessories, stand-in during endoscopy procedures to better understand the use and customer’s feedback.

Job Requirements:

• Diploma in Biomedical, Electrical, Electronic, or Mechanical Engineering, or equivalent.
• Possess at least 2 years of experience in field service support to customers
• Knowledge working experience in servicing medical products is advantageous.

Interested and qualified applicants, please email your resume in MS Word format to denise.tan@celecti.com.sg.

Denise Charlene Tan Su-yen (Ms.) | CEI Reg. No.: R1104480 | EA Licence No. 16C8045 | Tel no.: 96692031

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900