Total 167 Customer Service / Call Centre job vacancies

Job Description

• Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems. - Manage systems changes through change request process & provide status reports to the relevant parties
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required. - Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

• MNC Company
• Basic $2200 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

• To process all AMS customer’s requests & handle customer inquiries on AMS matter
• To assist Project Engineer in testing & commissioning of AMS customer programming
• Responsible in processing AMS report according to customer’s request or schedule
• To perform downloading of data from site’s card access panel to Control Centre
• Conduct periodic backup & archive customer’s history transactions and database
• To backup Technical Department & response to AMS Technical Fault
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec in Business Administration qualification or relevant
• Possess minimum 1 year of experience in technical support or customer service

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

Job Scope

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job Requirements

• Min GCE N/O/A Level or Diploma in any studies
• Availability to work office hours 5.5 days or shift work

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.

• Visitors - receives visitors to the office and advises the relevant internal party of their arrival.

• Refreshments – ensures refreshments are provided to visitors and internal meeting coordinators in the waiting area and meeting rooms as appropriate. Ensure refreshments, crockery and cutlery are cleared away after meetings and that crockery and cutlery are cleaned and stored after use. Ensure reception pantry is stocked with refreshments.

• Meeting rooms – manages meeting rooms bookings and ensures meeting rooms are clean and prepared as appropriate in advance of meetings. Assist with setting up video conference equipment when IT staff are unavailable.

• Telephone – operates the telephone switchboard, ensuring that incoming calls are answered promptly and politely and are diverted to the appropriate internal party as efficiently as possible, or clear messages are taken and passed to the appropriate party quickly.

• Mail – receives incoming mail from postal service and courier companies. Arranges for mail to be sorted and to be delivered to the relevant internal party as quickly as possible. Collates outgoing mail and courier packages and arranges for it to be posted, delivered in person or collected by courier company.

• Reception relief – arranges for relief cover at lunchtimes, during annual and other leave and other times as necessary.

• Assist visiting staff with arranging local travel as required.

• Assist vendors with carrying out routine office equipment readings, minor repairs such as light bulb replacement.

• Replenishing staff pantry fridge with drinks.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

• Ensure patient information is updated in an accurate and timely manner
• Ensure all documents and data are properly kept, filed and disposed of in accordance to hospital polices
• Support all enquiries from private patients, external and internal stakeholders
• Co-ordinate appointments that best match patients’ requests while ensuring all clinical and operational guidelines are met
• Arrange admissions and act as the point of contact for patients, doctors and internal stakeholders
• Practice good listening and probing skills to understand patients’ / NOKs’ requests and identify their needs
• Ensure good communication with the patients and/or NOKs, to address their queries and requests (e.g. through the choice of words, speed of speech, voice tonality and clarity)
• Support initiatives to provide go-the-extra-mile service to patients and NOKs
• Handle complaints and difficult patients/NOKs tactfully and apply service recovery when necessary
• Co-ordinate appointments with respective stakeholders in the hospitals and chaperone of VVIP/ VIP to ensure a seamless patient journey
• Support direct admission and air evacuation

Job Requirements:

• Min Diploma in any discipline
• On rotation for 24/7 on-call duties
• At least 3-4 years working experience in healthcare industry or any service-related industries, especially in frontline or customer-fronting role

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• Nil

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Company Overview

MAGES Institute of Excellence is a leading private education institution in Singapore, specialising in Creative Media, Technology, Game Development, Design, Immersive Media, and Professional Development programmes.

Job Summary

The Student Services Administrator provides primary administrative support to students from enrolment to graduation, ensuring smooth processes, accurate records, timely communication, and compliance with institutional and EduTrust policies.

Responsibilities

• Communicate clearly and professionally with students to provide friendly, student-centric service throughout their learning journey
• Manage student records and documentation accurately to maintain compliance with institutional policies and EduTrust requirements
• Handle multiple administrative tasks efficiently to support smooth student administration and timely communication
• Use strong verbal and written communication skills to interact effectively with students from diverse backgrounds
• Address and resolve student concerns professionally and promptly to enhance the student experience
• Organize and prioritize workload to meet deadlines and support institutional compliance

Preferred competencies and qualifications

• 1–3 years of experience in student services, education administration, academic administration, customer service, or training administration
• Experience working in a Private Education Institution (PEI)
• Familiarity with EduTrust requirements
• Experience using CRM, LMS, or student management systems

Job Details:

• Location: Tanjong Pagar

• Working hrs: Mon to Fri 10am - 7pm

• contract to perm
  

  
  

Job Scope

• Provide basic and accurate information in-person / teams / email of general enquiries

• Welcome guests / direct to seating area

• Notify company personnel of visitor’s arrival

• Logging goods in upon receiving deliveries and follow up with recipients

• Arrange for courier pickups (import/export/local/third party/pallets)

• Issuance of new joiner pack / Leavers to sign off for locker clearance  

• Updating of locker master file for new hires / leavers

• Replenish stationery as and when necessary

• Maintain stock count, purchase of stationery when stock is low

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

• $2,500 basic

• Established Preschool

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

Overview

We are looking for a detail‑oriented and customer‑focused Customer Service Officer to join our team on a 6‑month contract. This role supports day‑to‑day sales coordination and logistics activities, ensuring timely order processing and excellent customer service for both local and overseas customers.

Requirements

• GCE “O” / “A” Level or above
• A passionate, responsible, and well‑organised professional with the ability to prioritise and multitask effectively
• Strong attention to detail and accuracy
• Able to work well under pressure and meet tight deadlines
• Proficient in MS Office (Word, Excel, Outlook)
• Only candidates eligible to work in Singapore will be considered
• Available to work immediately

Key Responsibilities

• Coordinate and arrange deliveries and shipments for local and overseas customers
• Process sales orders, handle customer enquiries, and prepare quotations and sales confirmations
• Liaise with internal teams and logistics partners to ensure smooth order fulfilment

Other Information

• Working hours : 8 :30am to 5 :30pm (Mon – Fri)

Reporting line: To Customer Service Manager

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

Operator*5 (Office hours, up to2.2K/ West #Seniorarewelcome)

Company Highlight

• Job stability and working MNC manufacturing provide AWS + Variable Bonus
• Highly automated factory
• Work life balance culture and good welfare
• Working hours: office hours, Mon to Fri
• One round interview, offer on the spot

Responsibilities:

• Assemble, test, inspect, and troubleshoot refrigeration units.
• Maintain tools, design jigs/fixtures, and support process improvements.
• Train new staff (buddy system), ensure safety compliance, and keep proper records.
• Perform basic trouble shooting / rework on tested / assembled units.

Requirements:

• Willing to stand long hours
• Able to work OT if needed
• Location: Western of Singapore, near Pioneer

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm
Salary: Basic $2200 to $2600
Address: Joo Koon

Requirements

At least diploma

Job scope
Answer call
Issue sales order
Reply email
Prepare quotation

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• $2,500 basic

• Established Preschool

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm
Salary: Basic $2200 to $2600
Address: Joo Koon

Requirements

At least diploma

Job scope
Answer call
Issue sales order
Reply email
Prepare quotation

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job Requirements

• Min GCE N/O/A Level or Diploma in any studies
• Availability to work office hours 5.5 days or shift work

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.

Salary: up to $2500

Duration: 6 months to 1 year

Working Days & Hours: Mon-Fri office hours, Sat half day

Location: Central/East

Job Description:

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed

• Attend to Walk-In / phone enquiries

• Perform chaperon activities and assist in explaining the procedures to patients

• Support doctors in language translation when needed

• Proper maintenance of patients' records and drug inventory

• Ensure proper maintenance of clinic facility for cleanliness and positive image

• Adhere to SOPs and perform routine checks/audits within the clinic

• Responsible for daily operations matters and includes collating & compiling patient management indicators

• Assist in coverage of other facilities when required

Job Requirements: Min A LEVEL / Diploma in any course

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

- 2 years contract (renewable)

- Up to $3,000 + PB

- Mon - Fri; 8am – 5.30pm

- Hillview Link (near Cashew MRT)

Responsiblities:

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

1. Receive and welcome the visitors with a polite and cheerful disposition

2. Register and enroll visitors facial recognition efficiently and accurately

3. Provide efficient queue management and crowd control where needed

4. Protect and maintain accurate and updated visitor records according to PDPA requirements

5. Key management including issue, return and accounting for all keys on a daily basis

6. Able to multitask and to work fast

7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

8. Monitor attendance and prepare report as needed.

9. Comply and adhere to SOPs, policies, guidelines and processes

10. Flexibility to change roster should there be a need to.

11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

12. To participate in digitisation exercises, organising files and documents as necessary.

Period:

• 2 years contract (renewable based on performance and headcount availability)

Location:

• Hillview Link (near Cashew MRT)

Working hours:

• Mon - Fri; 8am – 5.30pm

Salary:

• Up to $3,000 + PB

Job Requirements:

• Minimum O level
• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage
  

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
faiza@successhrc.com.sg (Registration no: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Salary: up to $3000

Working Days & Hours: Monday to Friday office hrs

Location: Lakeside

Job Description:
Visitor Management: Greet and welcome guests professionally. Register visitors, Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward

Provide directions and assistance to all internal and external customers by handling their requests and inquiries

Manning of triage:

Exchange access cards for visitors (Next-of-kins, vendors, etc)

Register new visitors, staff on Visitor Management System (VMS)

Supervise ART swabbing, when required

Manage Nursing Home e-mailbox and forward to relevant parties, and reply general inquiry

Co-ordinate and handle mail distribution, the flow of faxes, and courier services

Handle feedback from all channels and provide appropriate follow-up actions/ service recovery

Handling and receiving of delivery/parcels from vendors

Monitor QuestLab collection of samples for testing

Submission of claims for selected Nursing Home purchases (e.g. p-card or cash) via Visa Intellilink and HRMS respectively, including claims for staff welfare events

Support the appointment booking for NOK visits

Coordinate and prepare meeting room for internal/external training and meetings such as food and beverages, writing material, and set up meeting rooms

Inform Housekeeping to clean up the meeting room after the event

Update the staff phone directory if there are changes

Upkeep of photocopy machine including calling vendor/ IT for repairs

Assist with resident's pre-admission (pack welcome basket), admission & discharge process

Arrange pickup timings for TCUs and liaise with Nursing on any special/ Adhoc arrangement

Prepare weekly and monthly reports for transportation requests and visitation.

Upkeep pantry and office supplies (e.g. copier paper, letterhead, envelopes, toner, stationeries) and requisite replenishment

Upkeep and requisite dormitory supplies (e.g. shoe rack, uniform, ironing board/iron, bedsheet, towel, blanket, pillow, pail, clothes hanger)

Any other duties as assigned

Job Requirements: Min Diploma in any course w min 1-2 yrs of relevant admin/receptionist experience, preferably in healthcare

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Key Responsibilities Include:

• Assist in reconciling positions between physical and derivative trading portfolios in collaboration with internal stakeholders.
• Support the execution of procurement and sales contracts, including declaration processing and delivery coordination activities.
• Prepare, distribute, and complete contract documentation in accordance with established internal procedures and approval requirements.
• Maintain accurate trade and contract records across systems and supporting documentation.
• Coordinate with relevant departments to address operational matters and support smooth transaction execution.

Responsibilities

1. Position Management (25%)

• Assist with the reconciliation of positions between physical and derivative portfolios to support accurate exposure monitoring and reporting.
• Ensure timely and accurate trade entry into relevant systems and support regular position reconciliation activities.
• Investigate and help resolve trade discrepancies, breaks, or data inconsistencies in collaboration with internal teams and counterparties.
• Facilitate communication among commercial, operational, finance, and support functions to support issue resolution and effective workflow management.

2. Contract Execution Support (25%)

• Support the administration and execution of procurement and sales agreements, ensuring activities are carried out in accordance with contractual obligations.
• Assist in coordinating declarations, deliveries, and related operational requirements with internal and external stakeholders.
• Work closely with cross-functional teams to support efficient contract execution and timely resolution of operational matters.

3. Contract Administration (25%)

• Assist in the preparation, review, issuance, and completion of contractual documentation in line with company policies and business requirements.
• Support discussions and coordination relating to contract terms, amendments, and documentation requirements with relevant stakeholders.
• Maintain compliance with internal controls, governance procedures, and applicable regulatory obligations throughout the contract lifecycle.

4. System Control & Data Integrity (15%)

• Support the timely preparation and distribution of trade confirmations, contract summaries, reports, and related documentation.
• Maintain data accuracy by reconciling information across systems and supporting documentation.
• Participate in data validation and record maintenance activities to ensure information integrity and audit readiness.

5. Pre-Trade Support (10%)

• Assist with counterparty onboarding activities, including documentation collection, verification, and internal approval processes.
• Support the preparation and submission of credit-related documentation and other pre-trade requirements.
• Build and maintain effective working relationships with internal and external stakeholders to facilitate efficient business operations.

Experience, Knowledge, Skills and Abilities

• Bachelor's Degree in Finance, Economics, Mathematics, Business, Supply Chain, or a related discipline.
• Minimum 3 years of experience in trade operations, commodity trading support, contract administration, logistics coordination, or a related field.
• Understanding of commodity trading operations, including physical and derivative transactions.
• Knowledge of hedging principles, exchange-traded instruments, and risk management concepts would be advantageous.
• Familiarity with enterprise resource planning (ERP) systems and commodity trading and risk management platforms is preferred.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Effective communication and stakeholder management skills, with the ability to work collaboratively across functions.
• Ability to manage multiple priorities and meet deadlines in a dynamic business environment.

POSITION DESCRIPTION AND RESPONSIBILITIES

• Assisting in hospital admissions – outpatient, radiology, inpatient etc

• Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed

• Ensure that quality customer services are provided to all internal and external stakeholders

• Assist in AR, credit services and bad debt management

• Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters

• Assist with portering of patient around the hospital

• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.

• Follow up on any claims issues encountered.

• Rectify any erroneous claims rejected by the relevant parties, etc.

• To perform regular audit checks on patient collections

• Perform admission process, bill estimation and data entry to filing of insurance claims forms and collection of deposits

• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report

• Handle customers’ queries pertaining to admission process and services provided

• Prepare and send out Consolidated Invoices for Corporate Clients.

• Handle email and telephone enquiries relating to billing/payments, etc.

• Any other duties as assigned from time to time by Immediate Superior.

QUALIIFCATIONS/REQUIREMENTS

• Must be willing and able to perform rotating shift work of up to 12 hours per shift (44 hours per week), including night shifts, Saturdays, Sundays, and Public Holidays, in accordance with operational requirements. Applicants who are unable to meet the above requirements need not apply.
• GCE 'O' Level or equivalent
• 1 to 2 years of relevant working experience preferably in healthcare industry
• Team player with excellent analytical, interpersonal and communication skills
• Basic knowledge of accounting would be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills
• Preferably able to communicate in Chinese due to liaising with Mandarin speaking patients

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

Looking to gain valuable experience in the healthcare sector? Join a dynamic healthcare team where you'll play a key role in delivering excellent patient care and ensuring smooth clinic operations. Comprehensive training will be provided to help you succeed.

Key Responsibilities

• Register and assist patients during their clinic visits
• Coordinate and schedule appointments efficiently
• Guide patients through self-registration procedures
• Handle general enquiries and provide frontline customer support
• Manage incoming phone calls and appointment requests
• Perform basic cashiering and administrative duties
• Support daily clinic operations and other ad-hoc tasks as assigned

Requirements

• Minimum GCE N/O/A Levels or Diploma in any discipline
• Able to commit for at least 3 months
• Keen interest in the healthcare industry and patient service
• Good interpersonal and communication skills
• Able to commence work within a short notice period
• Prior experience is not required as structured training will be provided

Why Join Us?

• Valuable exposure to the healthcare industry
• Supportive working environment with hands-on training
• Opportunity to develop customer service and administrative skills
• Immediate openings available

Interested applicants, please send your updated resume to healthcaretemps@recruitexpress.com.sg with the subject header "Patient Service Officer Application".

Thank you.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm
Salary: Basic $2200 to $2600
Address: Joo Koon

Requirements

At least diploma

Job scope
Answer call
Issue sales order
Reply email
Prepare quotation

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279