Total 42 Customer Service / Call Centre job vacancies

We’re Hiring: Food & Beverage (F&B) Service Crew/Supervisor

Love working with people? Enjoy creating good vibes and great experiences? We are seeking friendly and energetic individuals to join our Service Crew! In this role, you are at the heart of the Club’s dining experience that makes our members feel right at home, serving delicious meals with a side of genuine hospitality.

No experience? No problem. Bring your smile, and we will help with the rest.

Key Responsibilities

• Welcome members and guests warmly, making them feel right at home.
• Inform members about current promotions & specials and answer their queries.
• Accurately take food and beverage orders and promptly enter them into the POS.
• Serve food and drinks efficiently, always with a friendly smile.
• Keep the dining area clean, organised, and inviting.
• Work closely with the kitchen and team members to ensure smooth service.
• Follow all hygiene and safety standards.
• Adhere to the Club’s policies, SOPs, and grooming standards.
• Perform and support other operational duties as assigned by the Management to support F&B operations and service excellence.

Requirements

• Friendly and approachable with good communication skills.
• Willingness to learn and a hands-on attitude.
• Ability to stay calm and focused in a fast-paced environment.
• Basic knowledge of POS systems and cash handling is an advantage.
• Able to work rotating shifts, including weekends and public holidays.
• Previous F&B or customer service experience is a bonus, but not a must.

Why Join Us?

At Singapore Swimming Club, this isn’t just a job - it’s your chance to be part of the energy that brings our community to life. From sports and social activities and events to food and fun, you’ll join a warm, collaborative team that values creativity, initiative, and joy in the everyday. Do what you love while creating meaningful experiences for our members.

ABOUT THE ROLE

Oversee daily operations and administrative matters, work with volunteers, grassroots, schools, public institutions and other social services agencies on activities and programmes for seniors which include:

• Outreach and engagement of seniors

• Active ageing programmes

• Befriending and Buddying

• Care and support services

• To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning, Implementation and Evaluation

• Plan and implement programmes and activities to meet the requirements of the Active Ageing Centre service model

• Evaluate and ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care,

• Preparation of reports and other statistics required for management and funders.

• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.

3. Volunteer Development

• Develop and manage a team of regular volunteers from the local community to support the Active Agenig Centre.

• Maintain the centre’s volunteer management system

• Networking with institutions, corporates and other agencies to grow volunteer pool

• Establish a system of recognition for the volunteers.

4. Finance and Accounts

• Prepare and manage centre’s annual budget

• Procurement, Infotech and Tenderboard administration

• Manage the monthly petty cash utilization of the centre.

• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

5. Training and Development of Personnel

• Lead, motivate and manage the team of staff and volunteers

• Manpower planning

6. Administrative Duties

• Administrative duties which include data collection and reporting for reporting and evaluation purposes

• Undertake any other duties as required.

7. Qualifications/Competencies

• At least degree in related discipline with at least 2 years of related working experience preferably Leadership skills

• Financial management and budgeting skills

• Possess knowledge of and experience in community care sector

• Possess good interpersonal and communication skills

• Team player

Senior lyf Guard

Job Description

The Senior lyf Guard is responsible for assisting the lyf Captain in managing the team of lyf Guards, in addition to performing the role of a lyf Guard. He/she is a multi-faceted community leader, who revels in creating an inclusive and collaborative community at lyf.

(A Senior lyf Guard can be referenced to Assistant Guest Services Manager roles at current Ascott Properties, and Assistant Community Manager roles at co-working and co-living companies).

Major duties & responsibilities:

1) Take care of all residents from arrival until departure without imposing themselves on the residents by:

a. Assisting lyf residents with their check-in via lyf app, and mobile key activation.

b. Exploring the various functions of the lyf app with residents. E.g. mobile key, message board, etc.

c. Encouraging residents to explore and interact with the lyf community

d. Handling resident queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, local events, etc.

e. Dealing with complaints from residents and ensuring that residents are appeased

f. Conducting tours for lyf residents and potential residents, as well as business partners.

g. Handling resident related correspondences

2) Ensure operational efficiency by:

a. Monitoring room availability using the PMS

b. Ensuring that procedures & processes carried out by the lyf Guard team adheres to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Doing regular rounds to ensure cleanliness of property, especially in social spaces.

e. Handling walk-ins, emails, and phone enquiries.

f. Carrying out light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance

g. Ensuring the property is sufficiently stocked with stationery and marketing collaterals

h. Reviewing activities in the lyf Guard team, improving the department, and enhancing efficiency.

i. Ensuring all resident refunds through credit cards are submitted to Finance on a timely basis.

3) Create an inclusive and collaborative community by:

a. Maintaining resident preference profiles and track their likes and dislikes

b. Assisting the Ambassador of Buzz to:

i. Curate and plan calendar of events for residents

ii. Execute community initiatives designed to create connections between residents

iii. Supervise in-building events for compliance with house rules and intercede or escalate issues as they arise

c. Solving resident related issues to ensure a cohesive community and to manage resident expectations

d. Proactively interacting with residents and providing constructive recommendations to enhance their stay experience

Employability Partner: NTUC’s e2i (Employment and Employability Institute)

Working Hours: 5 days work week across Monday to Sunday, Up to 44 hours per week (based on roster)
Work Location: Central


Responsibilities:

• Support Project Manager in attaining holistic objectives of the assigned surveys.
• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.
• Ensuring the team attains their daily Key Performance Indicators (KPIs).
• To be the subject matter expert for assigned surveys.
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.
• Ensure survey data are accurately keyed into the system via audits.
• Handle escalations/complaints cases via service recovery calls.
• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future preventive measures.
• Conduct field visits with junior team members for survey collection.
• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.
• Continuous improvement in standards and quality of the team via coaching efforts.
• Goals setting and conducting year-end appraisals.
• Any other ad-hoc duties as assigned.

Job Requirement:

• Minimum Diploma qualification
• Equipped with work experience in survey operations, sales, or customer service role.
• Possessed at least 2-3 years’ experience in leadership position.
• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1770602 (Teng Min Yee)

Service Captain / Crew 

• Salary: $2,500-$3,300
• Monday - Sunday | 5.5 Days/week | 44 hours shift
•  Based on Roster | Split Shift
•  Location: Bukit Timah

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers Other ad hoc duties Job

Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting. Preferably with food hygiene cert

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

Administration & Facilities

• Lead the day-to-day administration and operations of the Active Ageing Centre (AAC) & its programmes
• Supervise, train and support a team of staff in AAC
• Assist HOD in staff recruitment and training of the team
• Ensure operational compliance
• Assist in the management of incidents, audits, public enquiries and feedback, and related documentations.
• Monitor centre statistics (attendance, submission of reports on attendance to programmes, befriending statistics) and ensure timely, accurate reporting to management and authorities (e.g. AIC/MOH).
• Coordinate facility maintenance, procurement, vendor management, ensuring timely resolution of operational issues and cost-effectiveness.
• Provide cross coverage to colleagues or deployment to other Centres when need arises.

Centre Service Planning, Implementation and Evaluation

• Organise outreach events (in-house or with partners) to residents in the AAC service boundary with an aim to assess seniors using the Community Screener Tool to identify at-risk individuals.
• Organise a range of programmes (eg. activities, functional screening) with local relevance that enhance seniors' physical health, mental wellness and social connectedness.
• Manage the befriending and buddying programme
• Promote the Asset-Based Community Development approach to recruit, train and activate residents as community champions and volunteers.
• Manage AAC volunteers, including recruitment, training and maintaining an updated database.
• Conduct programme evaluation efforts

Referral Coordination and Community Partnership

• Network and collaborate with community partners, volunteers and donors to achieve and advance AAC's objectives.
• Build up network with primary healthcare (e.g. polyclinic, GPs) and community agencies (e.g. Silver Generation Office, Social Service Office) to provide seamless referral of services for seniors.
• Facilitate referrals to HNF home care and other social support services as needed for continuum of care.
• Assist to represent HNF in local sub-region's ICCS (Integrated Community Care Services) discussions, ensuring alignment with organisational goals and effective collaboration with partners and stakeholders, whenever assigned or required.

• Diploma or Degree in Social Work, Gerontology, Nursing or Healthcare related with at least 3 years of experience in senior, community care or healthcare setting.

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.

We are looking for a suitable Centre Supervisor for our new Active Ageing Centre in Tampines to lead a team of passionate community care professionals. The incumbent should have minimum 3 years of experience in the sector and possess good interpersonal communication and facilitation skills. The incumbent should be approachable and enjoy engaging and working with seniors. The incumbent will report to the Lead Centre Manager, AACs.

If you have what it takes, we love to hear from you!

Kindly ensure that your NRIC no. is not stated in the resume.

Walk-in Interview Details:

• Date: 18 Apr 2026, 25 Apr 2026 (Saturdays)

• Time: 10am to 3pm

• Location: YMCA HQ (1 Orchard Road, Level 4 Office, Singapore 238824)

Please bring along your resume and pen for the walk-in interview.

Job Summary:

You will be responsible for leading a team of Student Care Centre staff in the operations and management of daily after school activities for primary school children based on YMCA's student care programmes.

Job Duties and Responsibilities:

• Manage overall planning, Centre operations and staffing.
• Attend to Student-Parent matters with regards to activities, policies, enrolment, student’s academic and behavioural attitudes and achievements.
• Supervise activities such as field visits and group discussions to stimulate students’ interests and broaden the understanding of their physical and social environment.
• Involved in staff selection, development, delegation of duties and performance.
• Prepare periodic reports on student enrolment, expenses, manpower, training and etc.

Job Requirements:

• Locations: Tampines / Pasir Ris / Ang Mo Kio
• Minimum diploma in a relevant discipline.
• At least 3 years' experience in similar capacity, preferably in a student care/tutoring environment.
• Candidates with more years of experience may be considered for Senior level.
• Passionate and able to work with young children between 7-12 years old.
• Excellent interpersonal skills
• PC literate

Walk-in Interview Details:

• Date: 18 Apr 2026, 25 Apr 2026 (Saturdays)

• Time: 10am to 3pm

• Location: YMCA HQ (1 Orchard Road, Level 4 Office, Singapore 238824)

Please bring along your resume and pen for the walk-in interview.

Job Summary:

You will assist the Cluster Supervisor to ensure the smooth operations of the Centre, and in meeting the student enrolment targets and profit goals. You will ensure that a safe and conducive environment is provided for the preschool children.

Job Duties and Responsibilities:

• Assist to plan and implement the weekly schedule and programme(s) for preschool children in accordance with the Kindergarten Care guide.
• Observe lessons being conducted in the classrooms and provide necessary feedback to Programme Staff on pedagogy and lesson delivery.
• Assist to plan holiday field trip and ad-hoc activities.
• Assist to plan and manage the staff scheduling, to ensure ratio of staff to child is maintained at all times, including transition periods.
• Ensure the proper use and maintenance of all furniture, furnishings, fittings, equipment and play resources.
• Work with external stakeholders on menu plans, teaching resources, survey evaluation results and make contingency plans.
• Assist with financial reporting, receipts and expenses.
• Assist with staff management and child-parent matters.
• Ensure that the Centre Premises is clean, hygienic and well-maintained at all times.
• Ensure the safety and good well-being of each individual child.
• Maintain an appropriate atmosphere of safety, learning, and fun, in line with YMCA’s philosophy.
• Perform classroom-teaching duties during the absence of Programme staff.

Job Requirements:

• Locations: Alexandra / Ang Mo Kio
• Possesses Diploma in Early Childhood Care and Education
• At least 3 years' experience in a pre-school setting.
• Dedicated with positive working attitude.
• Excellent written and verbal communication skills
• PC literate.

Position: Customer Service (Sea Freight)

Salary: up to $3000
Working Day: 5 days
Working Hour: 9am to 6pm
Working Location: Bukit Merah Central (nearest MRT Redhill)

Job Responsibilities:

• Handles the documentation, coordination, andtracking of ocean shipments to ensure timely delivery.
• Communicate with overseas agencies, co-loaders,shipping lines, and clients.
• Respond to any incoming calls or inquiries.
• Any more ad hoc work as needed.

Qualifications &Requirements:

• Relevant experience in freight forwarding industry.
• Familiarity with Singapore customs software for Tradeweb/Tradepallete.
  

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Assist daily back-of-house operations, ensuring smooth service, guest satisfaction, and operational efficiency. Supervise kitchen staff, maintain service standards, enforce hygiene and safety protocols, and support the development of a high-performing team.

Responsibilities

• Prepare and cook menu items at a consistently high standard, focusing on your assigned station.
• Mentor and guide junior chefs, encouraging skill development, accountability, and a growth mindset.
• Ensure all dishes are prepared according to recipes, presentation standards, and portion control guidelines.
• Assist in maintaining kitchen efficiency, workflow, and organization at your station.
• Collaborate with Sous Chefs to improve recipes, menu offerings, and operational processes.
• Monitor stock levels at your station, assist in inventory management, and minimize waste.
• Adhere to health, safety, and sanitation regulations, maintaining a clean and safe working environment.
• Support the kitchen team during busy periods, stepping in to assist other stations as needed.

Requirements

• Proven experience as a Chef de Partie, preferably in a senior or lead role.
• Culinary diploma or equivalent qualification.
• Strong knowledge of Japanese cuisine and other relevant culinary techniques is highly advantageous.
• Ability to lead, mentor, and motivate junior staff.
• Excellent time management, communication, and teamwork skills.
• Experience in high-volume kitchens is a plus.

Join us if you are passionate and have prior working experience in tourism / art institutions / customer service!

✨Job scope:

• Manage daily operations across two museum sites and ensure smooth visitor experience.
• Resolve operational or technical issues and escalate when needed.
• Lead and support a team of 10 - 40 associates, including training, coaching, and handling performance matters.
• Plan monthly deployment schedules and arrange manpower replacements when required.
• Handle visitor enquiries, feedback, and email correspondence professionally.
• Guide associates in conducting tours and visitor programmes.
• Work with internal teams, vendors, and partners to support operations.
• Prepare and submit monthly revenue reports.