Total 671 Customer Service / Call Centre job vacancies

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Responsibilities

• Responsible for resolution of customers’ enquiries and feedbacks in an efficient, timely and effective manner, providing excellent customer service experience

• Communicate efficiently and work with inter-departments for customers’ feedback/complaints on service and quality

• Manage all service-related jobs and ensuring all the information is properly recorded

• Manage all communication channels, including phone calls, email and social media channels

• Collate information for operations teams and ensuring all the information have been properly disseminated to all stores such as new menu or promotional items

• Consolidate operations related reports

• Perform ad-hoc tasks and responsibilities assigned by Operations Service Manager and/or Operations from time to time.

• Reviewing CCTV footage and ensure that cashiering procedures are adhered to. 

• Managing day-to-day loyalty related (CRM) enquiries from members, internal colleagues, departments & stores. 

• Involving and assist with issues related to store projects, store renovations, new store openings and other aspects related to operations workflow and procedure. 

• Provide reports and analysis for operations, services and quality improvements. 

Requirements

• At least 3 years of relevant customer service working experience (experience in F&B operations would be an added advantage)

• Proficient in the use of Microsoft office applications such as Microsoft Word, Excel and Power Point

• Great interpersonal, oral, and written communication skills

• Meticulous with good follow up skills and understanding of CRM program

• Able to multi-task effectively and work in a fast-paced environment

• Responsible for assigned inbound shipments in Singapore.
• Manage & update all import discrepancies.
• Promptly handle customer inquiries, complaints, and feedback.
• Coordinate with the origin country in case of any discrepancy...
• All emails are to be replied to in a timely manner, but not later than the end of the business day.
• Resolves product or service problems by clarifying the customer’s complaint, determining the root cause of the problem, and selecting and explaining the best solution to solve the problem.
• Ensure all import shipments are handed over to a third party for SG delivery as per the required service.
• Identify the service codes (ADC and eADC) for correct billing.
• Coordinate with Ops to print labels for Ninja van & TCK couriers.
• Responsible for any return shipment or export to LHR, HKG, or TPE
• Manage & handle all undelivered shipments.
• Ensure the weekly KPI for POD closure is maintained at 98% completion by running a daily report and liaising with delivery vendors.
• Ensure all local and international pickups are arranged under Ad-hoc

Good Comand over English / Chinese Language

Brief Summary:
Join a dynamic team as an IT Support Executive, where you'll play a crucial role in ensuring the seamless operation of IT systems and providing top-notch technical assistance. This position offers exciting opportunities for professional growth and process improvement in a collaborative environment.

Responsibilities:

• Provide Help Desk Support: Respond to user inquiries, troubleshoot issues, and resolve hardware, software, and network problems.
• Manage User Accounts: Create, update, and oversee user accounts, including password resets and access permissions.
• Ensure IT Security: Implement security measures, manage antivirus software, and conduct security audits.
• Carry out Data Backup & Recovery: Ensure data integrity, manage backup procedures, and assist in the recovery of lost or corrupted data.
• Support Mobile Devices: Assist with setup, configuration, and troubleshooting of mobile devices.
• Conduct Documentation: Create and update IT procedures, troubleshooting guides, and system configurations.
• Deliver Training & User Education: Conduct sessions on IT best practices and raise security awareness among users.
• Oversee IT Asset Management: Maintain an inventory of hardware and software, track licenses, and manage lifecycle.
• Support Business Applications: Configure and customize internal applications, develop workflows, and integrate various enterprise tools
• Implement Process Automation: Streamline operations using workflow automation tools effectively.
• Provide Remote Support: Offer assistance to remote employees through remote access tools or phone support.
• Liaise with Vendors: Manage interactions with vendors for hardware and software services, including support contracts and warranty claims.
• Ensure Compliance: Confirm IT practices align with regulations and internal policies.
• Identify Improvement Opportunities: Propose and implement process enhancements to boost efficiency and user satisfaction.
• Perform additional tasks as assigned.

Requirements:

• Relevant educational qualifications related to IT or a related field.
• At least 2 years of hands-on experience in IT support, help desk systems, and remote support tools.
• Strong understanding of hardware, software, and networking fundamentals.
• Familiarity with IT security practices and compliance standards.
• Proficient in using and building workflows within Zoho applications (CRM, Desk, Projects, Creator, People).
• Strong knowledge and experience in Microsoft SharePoint and exposure to other enterprise software (e.g., Microsoft 365, Google Workspace, ERP systems).
• Capability to install, configure, and troubleshoot business applications for both desktop and mobile platforms.
• Excellent problem-solving and communication abilities.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional, ITIL Foundation, Zoho certifications) are advantageous.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity.

Maintaining consistent quality control, standardizing procedures and policies, and establishing expectations of customer service.

Interact with customers to provide and process information in response to enquiries, concerns and requests about quotation and operational matters in a timely and accurate manner and providing excellent customer services.

Job Responsibilities:

· Handle enquiries, prepare quotations, process shipment and transport requests.

· Manage incoming calls

· Coordinate with customers for their local, import and export shipments

· Understand import and export process

· To complete all required documentations on time.

· To provide customers with proof of deliveries on time

· To submit all documents for billing on time

· Provide assistance with sales and marketing activities as required

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.

· Follow communication procedures, guidelines and policies

· To liaise with customers/drivers with regards to any delivery issues

· Tallying/monitoring of deliveries’ invoices

· Check and following up of returns

· To report incidents and hazards as per the relevant working instructions.

· Ensure accurate data entry in reports

· Any other ad hoc task assigned

Job Requirements:

· GCE “O” level certification or ITE certificate or Diploma holder

· At least 2 years of working experience in the related field is required for this position. Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset

· Possess effective organizational and follow-up skills, paying attention to detail

· Good working attitude with positive customer mindset

· Able to work under pressure in a fast-paced environment

· Good to have at least basic experience in sea/ air shipment procedures

· Team player, independent with good communications skills.

· Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Location: Upper Pickering Street

Contract: 12 months

Working Arrangement: Mondays to Fridays office hours

Job Responsibilities

• Provide administrative and coordination support to Project Managers and IT officers in infrastructure-related operations
• Assist in document preparation, filing, digitisation, and records management of infrastructure-related documents
• Liaise with appointed service providers on routine operational matters, including backup media handling and records tracking
• Ensure daily movement (sending and return) of backup media is properly tracked and documented
• Support stocktake exercises and maintain accurate records of hardware, peripherals, and related inventory movements
• Assist in tracking and updating departmental assets, including cabinets, pedestals, keys, and portable storage media
• Digitise hardcopy documents for storage in the central digital repository
• Support routine audit checks and verification exercises for assigned assets and storage media
• Assist in disposal or condemnation exercises for expired hardware and peripherals, including proper records updating
• Perform other ad-hoc administrative and operational duties as assigned

Job Requirements

• Diploma in Business Administration, Information Technology, or related field
• Basic proficiency in Microsoft Office applications (Excel, Word)
• Detail-oriented with strong organisational skills
• Able to handle physical asset tracking and documentation accurately
• Responsible, reliable, and able to follow operational procedures strictly
• Able to work independently and as part of a team

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

Job Highlights

• Location: Central
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• Manage daily operations of the service office to ensure a well-organized and efficient work environment
• Coordinate with office tenants and vendors to address their needs and maintain positive working relationships
• Order and maintain adequate office supplies to support uninterrupted office activities
• Process basic invoicing accurately and timely to support financial record keeping
• Communicate effectively in Mandarin to assist Mandarin-speaking clients and stakeholders

Job Requirements

• Experience in customer service to enhance tenant and vendor interactions
• Positive attitude and professional demeanor to contribute to a welcoming office atmosphere
• Proficiency in Mandarin to facilitate clear communication with Mandarin-speaking clients

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

An exciting time to JOIN US! Now at Serene Centre.

At Hua Cheng Education, we believe in nurturing confident, bilingual learners. As our Customer Relationship Executive, you will play a meaningful role in supporting parents, students, and teachers so that every child has a positive learning experience. If you enjoy working in a warm, people-centered environment and take pride in smooth operations and quality service, we would love to meet you.

Customer Relationship Executive

Full-Time | Weekday Afternoons & Evenings + Weekends

Location: Serene Centre (Jalan Serene, Bukit Timah)

What You’ll Do

• Ensure smooth day-to-day centre and class operations
• Welcome and assist walk-in visitors and handle phone enquiries professionally
• Provide clear and warm course consultation to parents
• Handle customer feedback and follow through to resolution
• Liaise with teachers and parents on student progress in both English and Chinese
• Support administrative tasks: enrolment, fee collection, class scheduling, preparation of materials, etc.

What You’ll Bring

• Strong organisational and multi-tasking ability
• Confident communication and service mindset
• Proficiency in MS Office (Word, Excel, etc.)
• Bilingual: Comfortable communicating in both English and Mandarin
• Able to work on weekday afternoons/evenings and weekends
• Diploma in Administration, Business, Marketing, Communications or related field
• 1–2 years of relevant customer service, education centre, or front-desk experience an advantage

Why Join Us

• Supportive and collaborative working environment
• Clear processes and structured handover training
• Opportunity to grow in a stable and reputable education brand
• Meaningful work that contributes to students’ learning and confidence

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable applications for the position of Executive, Student Services Centre and Admissions in the Office of Academic Administration & Services.

The Student Services Centre (SSC) delivers high-quality, integrated services that support students from admission through graduation and beyond. We are looking for a motivated and service-oriented individual to join our SSC. The successful candidate will play a key role in supporting students and alumni by delivering efficient, accurate and high-quality services.

Responsibilities

You will oversee a comprehensive suite of student-facing services, ensuring seamless operations, high service standards, and a consistently positive experience for students, alumni, and faculty. You will lead process improvements, champion service innovations, and guide the team to deliver accurate, timely, and student-centric solutions across admissions, scholarships, financial assistance, insurance schemes, and other key service areas.

• Attend to a wide range of student and alumni enquiries via counter, email and phone, providing timely and accurate assistance.

• Deliver quality frontline services such as fee collection, issuance of status letters, and replacement of certificates and transcripts.

• Process payments received via bank transfer and at the SSC counter, and update records in the SAP system.

• Maintain and update SSC-related information in the NIE Student Portal.

• Support student admissions and matriculation exercises, including student pass processing, student concession card applications and document verification.

• Support the SSC Manager in preparing the SSC annual budget.

• Assist the Budget Manager with departmental budgeting matters.

• Participate in ad hoc projects and initiatives.

• Undertake any other duties as assigned.

Requirements

• A Polytechnic Diploma.

• At least 3 years of relevant experience in providing a broad range of student services within a university or similar educational environment.

• Service-oriented, with a strong passion for delivering excellent customer experiences to students and alumni.

• Excellent interpersonal and communication skills, with the ability to build and maintain positive working relationships.

• Strong organisational skills with the ability to multi-task, prioritise effectively, meet deadlines, and produce accurate, high-quality and detail-oriented work.

• Possess strong analytical and problem-solving abilities, with sound judgement and the ability to make timely decisions.

• Proficient in Microsoft Office applications

• Experience with process automation or Robotic Process Automation (RPA) tools will be an advantage.

• Demonstrates professionalism, discretion, and adherence to institutional policies and confidentiality requirements.

• Able to support overtime duty once a week; flexibility to adapt to varying work schedules is required.
  

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus.  This is subject to the availability of seats.

Senior Operations Executive (Welfare Home)

• Salary : $4500 - $5,600
• Location: Buangkok
• Working hours: Mon – Friday 830am to 630pm  
• Duty Officer shift – 7.30am to 7.30pm.

Job Responsibilities          

• Assist in the planning and execution of daily operational activities within the Home
• Support manpower planning, staff deployment, and scheduling to ensure sufficient coverage
• Work collaboratively with internal teams to maintain smooth and efficient operations
• Oversee service standards to ensure residents receive care aligned with established care plans
• Address and follow up on feedback or concerns raised by residents and their families
• Initiate and support continuous improvement efforts to enhance service quality
• Develop, review, and implement policies and SOPs in accordance with regulatory requirements (e.g. MSF guidelines)
• Prepare and maintain policies related to resident care, medication handling, restraint procedures, visitor management, PDPA compliance, and complaint handling
• Conduct regular policy reviews and gap analysis to ensure consistency across departments
• Ensure compliance with licensing standards, audits, and inspections
• Support audit processes, incident investigations, and implementation of corrective actions
• Monitor adherence to SOPs and drive standardisation of processes across the Home
• Assist in recruitment, onboarding, and training of staff members
• Provide guidance to staff and handle daily operational challenges
• Support performance evaluation and staff development initiatives
• Assist in budget tracking, procurement processes, and inventory management
• Maintain proper documentation to meet audit and compliance requirements

Job Requirements

• Degree in Social Work, Social Sciences, Psychology, Healthcare Management, or related disciplines
• With at least 4 years of relevant experience in operations, governance, or compliance
• Prior experience in SOP development, policy writing, or quality assurance is advantageous
• Familiarity with MSF or social service/healthcare regulations is a plus

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge.

Requirements:

• Singapore Citizen
• Diploma in Business Management or relevant discipline

Other Information:

• Location: Bukit Gombak and Redhill (Weekly Rotation between both Location)
• Salary: $2,300 - $2,600
• Performance Bonus
• 14 Days Annual Leave
• Contract ended in Jan 2029
• Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Air Import Customer Service Executive

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $2500-$3500

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

About BUZUD

BUZUD is a leading healthcare and medical technology company in Singapore, specializing in innovative home-based medical equipment and Continuous Glucose Monitoring Systems (CGMS). We are committed to improving healthcare accessibility and affordability by working closely with healthcare professionals, partners, and consumers to deliver reliable and trusted solutions.

Position Overview

We are looking for dedicated and customer-oriented Customer Service Executives to join our frontline showroom team. In this role, you will work closely with internal teams to manage customer enquiries, deliver positive service experiences, and provide timely product and service support across our retail and showroom operations.

The ideal candidate is empathetic, detail-oriented, and passionate about delivering high-quality customer service while supporting operational and business objectives.

Key Responsibilities

Customer Service & Support

·      Handle customer enquiries via phone, email, WhatsApp, and walk-ins in a professional and timely manner.

·      Provide accurate product information and basic technical guidance on BUZUD medical devices, including CGMS and other healthcare solutions.

·      Assist customers with orders, returns, warranties, and after-sales support.

·      Manage service requests, feedback, and complaints, ensuring resolution within agreed service timelines.

·      Maintain and update accurate customer records in the CRM system.

Retail Operations & Showroom Support

·      Prepare and scan products in the showroom daily for merchandising and operational purposes.

·      Prepare items for sales team pick-up and delivery.

·      Manage showroom inventory, ensuring sufficient stock levels and timely replenishment.

·      Maintain cleanliness, organization, and overall presentation of the showroom.

·      Support retail operations, roadshows, and in-store customer service activities when required.

Coordination & Administration

·      Liaise with Sales, Operations, and Technical Support teams to resolve customer issues efficiently.

·      Coordinate oxygen concentrator rental confirmations, deliveries, and collections with hospitals, next-of-kin, and AIC.

·      Perform administrative and ad-hoc duties, including documentation and filing.

Compliance& Continuous Improvement

·      Ensure compliance with company policies, PDPA requirements, and healthcare regulations.

·      Contribute to service improvement initiatives and SOP development.

·      Identify and recommend suitable upselling opportunities where appropriate.

Other Duties

·      Carry out ad-hoc tasks and projects as assigned by the Manager.

Requirements

·      Diploma or Degree in Business, Customer Service, Healthcare, or a related field.

·      Prior customer service experience, preferably in healthcare, retail, or medical device environments.

·      Ability to work a 5.5-day work week, including one weekend day (Saturday or Sunday).

·      Willingness to work flexible hours and beyond stipulated working hours when operational needs arise.

·      Willing to attend and support meetings, customer visits, and company events when required.

·      Strong communication and interpersonal skills; fluency in English is required (Mandarin, Malay, or Tamil is an advantage).

·      Proficient in Microsoft Office applications and Customer Relationship Management (CRM) systems.

·      Ability to multitask, work under pressure, and handle customer issues calmly and professionally.

·      Customer-oriented mindset with a genuine passion for helping others.

Interested candidates

Please submit your application with a detailed resume, or email your resume to careers@buzud.com.

Only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive
• Working Location: Potong Pasir
• Working Hours: 5 Days, Monday - Friday (9am - 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond to client enquiries via phone and email in a prompt and professional manner.
• Prepare and process sales-related documentation, including quotations, sales orders, purchase orders, and delivery orders accurately and efficiently.
• Provide administrative assistance to the Sales Team, including reviewing visuals, floor plans, and preparing installation reports.
• Coordinate order processing activities and liaise with the logistics team to ensure timely delivery and installation arrangements.
• Support additional assignments and ad-hoc tasks as required to facilitate smooth business operations.

APPLY NOW!!!

• Minimum GCE “N” / “O” Level qualification.
• 1–2 years of relevant administrative or customer service experience preferred.
• Well-organized, detail-oriented, and able to manage multiple tasks effectively.
• Proficient in Microsoft Excel and Word.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82665 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Working location at Harbourfront

• Working hour: Monday –Friday (8:30am – 5:30pm)

• AWS + Variable Bonus

• Excellent Welfare &Benefits

• Well Established German MNC Freight Forwarding Company

Job Scope

• Purchase, setup, install and/or support all servers, workstations and laptop, and office network, telecommunications and other peripheral hardware in a networked environment at all company site within the region. Include hardware and operating system software support
• Maintain WAN and internet connectivity of all company sites within the region, including Active Directory access, connectivity to corporate WAN, maintenance of regional user accounts, and maintenance of regional network resources
• Oversees troubleshooting, systems backup, archiving and disaster recovery procedures.
• Maintain system documentation
• Oversees all help desk activities at the region level
• Provide end-user software support for Words, Excel, PowerPoint and other third-party productivity and utility software
• Ensure proper licensing of all software
• Citrix client support
• Install and test approved software and software upgrades in the network environment
• Maintain network maps of all sites
• Select, liaise with and monitor the performance of IT suppliers that may be utilized for a variety of IT services (e.g. ISP, hardware purchases, consulting etc.)
• Setup and maintain all office security system and telecommunication system, including routing for seating assignments
• International travel to all sites within the region as and when required, approved by the requesting manager with approval by Director and by Regional Director
• Performs other duties as assigned by Group Chief Information Officer

Requirement

• Degree in Computer Science /Information Technology or equivalent
• 2 – 4 years of working experience in handling server and computer network, network administration and network installation

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOOSOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Location: Newton, Orchard, Claymore, Katong, Dunearn

About Us: 

All That Jazz is leading the way in dance education in Singapore. Since our founding in 2014 we have grown to over 1,500 students across 5 locations, where we teach and develop skills in multiple dance genres including Jazz, Ballet, Street Dance, Acro, Musical Theatre and more. Our team is made up of 50+ incredibly talented and hard working individuals, who have created a vibrant and fun work culture that makes All That Jazz a fantastic place to work!

Role Overview:  

We are looking for a positive, customer-friendly Customer Support Executive who brings enthusiasm, professionalism, and a can‑do attitude to our dance studios. This is an exciting opportunity to be part of a vibrant and growing team where you will help create memorable experiences for our students and families. As part of the customer support team, you will engage with customers and teachers across email, phone, and face-to-face interactions, contributing to the warm, welcoming atmosphere that defines our studios.

Things you will do  

• Greet & welcome customers

• Provide information about our classes, programs and studio policies

• Respond to general support enquiries (email, WhatsApp, phone, walk-ins)

• Process student enrolments, withdrawals, payment collection and other administrative tasks

• Maintain accurate records of class schedules, registrations, and payments using our studio management software

• Address customer concerns or complaints in a professional manner, escalating issues when necessary

• Ensure premises are kept neat, well organised and report any maintenance issue to the relevant personnel

• Collaborate within and across teams to achieve business goals of service excellence and growth

About you:  

As the ideal candidate you will have:

• At least 2 years of relevant experience (customer support or admin)

• Proficiency in office management software and systems

• Excellent communication and interpersonal skills, with the ability to connect with people from diverse backgrounds

• Customer‑focused attitude (Responsiveness, Accurate & Customer Friendly)

• Ability to work independently and as part of a team in a fast‑paced environment

• While prior experience in enrichment centres, the arts, or working with children is a bonus, it is not essential. We also welcome candidates with backgrounds in retail, front‑of‑house hospitality, or events management, as these skills translate well into our studio environment.

Why you’ll love working with us:  

• Be part of a vibrant, energetic, and growing team

• Opportunities to contribute to a dynamic studio environment where your ideas are valued

• A supportive culture that encourages collaboration, growth, and continuous improvement

Working Hours

• 3 days per week: Must be able to commit 1 weekday + 2 weekends

• Weekdays: 10am - 7pm

• Weekends: 9am - 6pm

If you're ready to make an impact and help others discover the joy of dance, we want to hear from you! Apply now and let's dance our way to success together.

• Salary: $2,500-$3,300
• Monday - Sunday | 5.5 Days/week
•  Based on Roster | Split Shift
•  Location: Bukit Timah

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers Other ad hoc duties Job

Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting. Preferably with food hygiene cert

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Summary

You will manage maintenance contracts by liaising with customers on contract renewals and consumables, scheduling service dates and coordinating technicians. You will also handle sales enquiries, prepare quotations, and support any adhoc projects.

Responsibilities

• Track and oversee all existing maintenance contracts to ensure timely service delivery
• Schedule maintenance appointments with customers when maintenance is due
• Coordinate with technicians to perform scheduled maintenance tasks
• Liaise with accounts to invoice maintenance jobs promptly after completion
• Email and follow up with customers to reorder consumables such as pads and batteries after expiry
• Email and follow up with customers to obtain new purchase orders or signed quotations for contract renewals before expiry
• Handle incoming phone calls and respond to sales enquiries professionally
• Handle incoming phone call, sales enquiries and prepare sales quotation
• Support and complete any ad hoc projects assigned

Requirements

• Patience and attentiveness when interacting with customers
• Strong team player with excellent interpersonal and communication skills
• Ability to remain calm under pressure and resolve conflicts with professionalism
• Good time management skills
• Proficient in computer applications, including Microsoft Office
• Experience working in customer support roles
• Minimum GCE ‘A’ Levels or Diploma

Responsibilities:

• Act as the primary point of contact for all service customers, ensuring professional and premium brand experience.

• Manage the full-service journey, including vehicle reception, job card preparation, progress updates and final handover.

• Provide clear and accurate explanations of technical issues, repair requirements, timelines and costs.

• Maintain proactive communication with customers throughout the service process.

• Identify and maximize upselling opportunities for additional services and products.

• Ensure all documentation and processes comply with company and manufacturer standards.

• Assist the Aftersales Manager in overseeing daily workshop operations and labour allocation.

• Monitor and support key performance indicators, including labour sales, efficiency, and customer satisfaction.

• Contribute to reporting, forecasting, and performance tracking.

• Support the implementation of process improvements to enhance operational efficiency and service quality.

• Act as a deputy to the Aftersales Manager when required.

• Any other tasks assigned by your superior

Requirements:

• Minimum NTC 2/NITEC in Automotive or equivalent with minimum 2 years of relevant experience

• Proficient in MS office

• Valid Class 3 driving license

• Mandarin-speaking ability is an advantage

• Good knowledge of car components

• Good interpersonal skills and ability to build strong client relationships

• Customer-focused with a commitment to delivering premium brand experience.

• Proactive, adaptable, and solutions driven.

• Strong team player with leadership potential.

• High level of professionalism, ownership, and accountability.

Customer Support Executive

Location: Jurong East

Employment Type: 12 months contract

Work Schedule: 5-day work week

• Mon–Thu: 8:00am – 6:00pm
• Fri: 8:00am – 5:00pm (On-site role, not WFH)

About World Farm

World Farm is one of Singapore’s largest retail and wholesale garden centres, offering the widest range of plants and gardening products at the best value. As we expand towards becoming Singapore’s biggest retail garden centre brand, we’re seeking dedicated team players to grow with us in this exciting phase.

Responsibilities

• Support customer service and sales teams.
• Handle incoming communications across multiple channels.
• Act as a brand ambassador when engaging with customers.
• Maintain filing systems and manage records.
• Coordinate between Jurong and Sungei Tengah offices.
• Prepare quotations, contracts, delivery orders, invoices, and other documents.
• Update and manage plant/product stock lists, catalogues, website, and server.
• Ensure accuracy of sales transactions and project information.
• Manage office and pantry supplies inventory.
• Perform office front desk duties, welcoming guests.
• Carry out general ad-hoc administrative tasks.

Requirements

• 'N’ Levels, 'O’ Levels or Diploma in any field.
• At least 1 year of local working experience.
• Strong organisational and prioritisation skills.
• Good time management skills to handle multiple tasks efficiently.
• Good written and spoken English
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office, Outlook, and email systems.
• Positive attitude, detail-oriented, and deadline-driven.
• Willingness to learn new skills.
• Training will be provided.

Benefits

• Casual and relaxed work environment.
• Friendly and supportive team culture.
• Strong leadership and guidance.
• Good work-life balance with flexible hours.
• Opportunities for personal and professional growth.

Job Description: Car Purchase Executive - Award-Winning Automotive Brand

We are looking for a detail-oriented Car Purchase Executive to join our team.


What You’ll Be Doing :

• Provide accurate and fair quotations based on vehicle evaluation and current market trends

• Conduct thorough and meticulous vehicle inspections to assess condition, value, and market competitiveness

• Build and maintain strong relationships with dealers, partners, and customers to ensure a steady flow of business opportunities

• Actively source for vehicle purchase opportunities through various channels

• Negotiate effectively to secure profitable deals for the company

• Consistently meet and exceed monthly purchasing targets and KPIs

• Stay updated on market trends, pricing, and automotive industry developments in Singapore

What We’re Looking For :

• Possession of a valid driving license

• Prior experience in the automotive industry or related field is preferred

• Strong interest and passion for cars, with a good understanding of car models and market prices in Singapore

• Excellent interpersonal and communication skills

• Strong negotiation skills and a results-driven mindset

• Self-motivated, proactive, and able to work independently as well as in a team

• Ability to perform under pressure in a fast-paced environment

What’s In It For You:

• Unlimited earning potential through a rewarding commission structure

• Comprehensive medical coverage and exclusive staff discounts

• A positive, supportive team culture with plenty of room to advance within our rapidly growing company

As a Customer Service Executive at our car rental company, you will play a pivotal role in the lifecycle of our Private Hire Vehicle (PHV) drivers. This isn't just a general admin role; it is a relationship-driven position focused on account management, financial diligence, and driver retention.

You will be the primary point of contact for a dedicated portfolio of hirers, ensuring they stay on the road, remain compliant, and feel supported by our brand.

Key Responsibilities

1. Portfolio Management & Relationship Building

• Act as the dedicated account manager for a specific group of hirers.

• Maintain regular communication to understand driver needs and build long-term loyalty.

• Address and resolve driver inquiries or grievances promptly and professionally.

2. Revenue Assurance & Payment Oversight

• Monitor and ensure the timely collection of weekly/monthly rental payments.

• Proactively reach out to hirers regarding arrears or payment discrepancies.

• Implement recovery actions or payment plans in accordance with company policy.

3. Contract Lifecycle Management

• Track contract expiry dates within your portfolio.

• Initiate and conclude the renewal process for existing rental agreements.

• Ensure all documentation, including insurance and vocational license validity, is up to date during the renewal phase.

4. Retention & Engagement

• Execute retention programs or incentives to encourage long-term leasing.

• Conduct exit interviews for hirers returning vehicles to gather feedback for service improvement.

Requirements

• Experience: Previous experience in customer service, debt collection, or account management (Experience in the Singapore car rental or PHV industry is a significant advantage).

• Communication: Strong interpersonal and negotiation skills; ability to handle difficult conversations regarding payments with empathy and firmness.

• Organization: High level of attention to detail and the ability to manage multiple contract deadlines simultaneously.

• Technical Skills: Proficiency in Microsoft Office (Excel/Word) is preferred.

• Language: Fluency in English; ability to speak a second language (e.g., Mandarin, Malay) is preferred to communicate effectively with a diverse driver pool.

Company Overview

ROSET LIMOUSINE SERVICES PTE. LTD. is a car rental company specializing in Private Hire Vehicle (PHV) services, focusing on driver support, compliance, and retention through dedicated account management.

Job Summary

As a Customer Service Executive at our car rental company, you will play a pivotal role in the life cycle of our Private Hire Vehicle (PHV) drivers. This isn't just a general admin role; it is a relationship-driven position focused on account management, financial diligence, and driver retention.

You will be the primary point of contact for a dedicated portfolio of hirers, ensuring they stay on the road, remain compliant, and feel supported by our brand.

Key Responsibilities

1. Portfolio Management& Relationship Building

• Act as the dedicated account manager for a specific group of hirers.
• Maintain regular communication to understand driver needs and build long-term loyalty.
• Address and resolve driver inquiries or grievances promptly and professionally.

2. Revenue Assurance &Payment Oversight

• Monitor and ensure the timely collection of weekly/monthly rental payments.
• Proactively reach out to hirers regarding arrears or payment discrepancies.
• Implement recovery actions or payment plans in accordance with company policy.

3. Contract Life cycle Management

• Track contract expiry dates within your portfolio.
• Initiate and conclude the renewal process for existing rental agreements.
• Ensure all documentation, including insurance and vocational license validity, is up to date during the renewal phase.

4. Retention &Engagement

• Execute retention programs or incentives to encourage long-term leasing.
• Conduct exit interviews for hirers returning vehicles to gather feedback for service improvement.

Requirements

• Experience: Previous experience in customer service, debt collection, or account management (Experience in the Singapore car rental or PHV industry is a significant advantage).
• Communication: Strong interpersonal and negotiation skills; ability to handle difficult conversations regarding payments with empathy and firmness.
• Organization: High level of attention to detail and the ability to manage multiple contract deadlines simultaneously.
• Technical Skills: Proficiency in Microsoft Office (Excel/Word) is preferred.
• Language: Fluency in English; ability to speak a second language (e.g., Mandarin, Malay) is preferred to communicate effectively with a diverse driver pool.