Responsibilities

• Deliver a warm, genuine welcome to every guest and ensure exceptional dining experiences from arrival to farewell.
• Manage reservations, seating arrangements, and guest flow to optimize service efficiency and comfort.
• Recognize and anticipate the preferences of regular guests and VIPs, adding personal touches to enhance satisfaction and loyalty.
• Coordinate closely with service and kitchen teams to ensure smooth communication and timely service delivery.
• Handle guest inquiries, feedback, or special requests with professionalism, tact, and prompt resolution.
• Support restaurant events or special functions, ensuring all front-of-house standards reflect the restaurants premium brand image.

Requirements

• Prior experience in guest relations, hospitality, or fine-dining service preferred.
• Strong communication and interpersonal skills, with a passion for delivering exceptional hospitality.
• Well-groomed, attentive to detail, and able to work in a dynamic, service-oriented environment.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Responsibilities:

• Serve as the primary point of contact for customer enquiries via phone, email, Live Chat, WhatsApp, and walk-in channels, ensuring prompt and professional service delivery.

• Manage spare parts forecasting, procurement coordination, and usage tracking to maintain optimal inventory levels and minimize stock discrepancies.

• Liaise closely with factory and internal stakeholders to ensure timely replenishment and accurate order fulfilment.

• Oversee grading operations, including parts extraction and systematic stocktaking activities.

• Ensure accurate monthly invoicing for spare parts sales in accordance with company policies and timelines.

• Prepare and submit weekly operational reports to Management and monthly reports to the Business Unit (BU).

• Maintain and administer the CRM system, including serial number database updates and model code configuration during new product launches.

• Drive continuous improvement initiatives, including CRM platform enhancements and process optimization.

• Manage spare parts packing for customer delivery and self-collection, ensuring accuracy and compliance with documentation requirements.

• Conduct periodic office spare parts inventory audits to ensure data integrity and inventory accuracy.

Requirements:

• Diploma in Business Administration or related discipline.

• Minimum 2–3 years of relevant experience in spare parts management, aftersales support, or CRM administration.

• Proficiency in Microsoft Office applications (Excel proficiency preferred).

• Strong analytical skills with attention to detail and accuracy.

• Excellent communication and stakeholder management skills.
  

  HOW TO APPLY:

  Interested applicants, kindly send your resume in MS WORD format to ref77@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

  We regret only shortlisted candidates will be notified.

  Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

  Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

  Trust Recruit Pte Ltd
  EA License No: 19C9950
  EA Personnel: Vivian Yow Ling Xian
  EA Personnel Reg No: R26161168

Summary:

• Various industries hiring: Corporate/ hospitality industry

• Location: Central/ Bugis

• 5 Days

• Good career growth

• Training provided
  

Job Scope:

Customer Service Executive (B2B- Mon to Fri)

• Deliver high-quality customer support for certification and training services to clients

• Handle customer enquiries via phone and email with prompt and professional responses

• Prepare service quotations and guide customers through the end-to-end service delivery process

• Build and maintain strong and positive client relationships

• Coordinate closely with operations teams to ensure smooth and efficient service execution

• Maintain accurate records and perform customer service administrative duties

• Support marketing initiatives by identifying customer needs and contributing to lead generation efforts

• Collaborate with team members to achieve service excellence standards and business objectives

Reservation Officer/ Executive (Hospitality - 5 days Shift rotation)

• Handle reservation requests and enquiries across all market segments

• Maintain strong knowledge of Property Management Systems (PMS) and channel distribution tools

• Process reservations accurately and ensure all bookings are updated in a timely manner

• Assist the Revenue Manager in managing room inventory and yield optimisation

• Support revenue forecasting and channel distribution activities

• Prepare and analyse revenue reports as required

• Maintain proper administrative records and ensure all documentation is up to date

• Perform any other duties as assigned by the supervisor

Requirements:

• GCE 'O' Level / Diploma or equivalent

• Able to multitask and handle work independently in a fast-paced environment

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Prior experience in customer service or administrative roles will be an advantage
  

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Job Summary:

The Student Care Operations Executive plays a key coordination role across centres. This position bridges centre operations, manpower scheduling, programme logistics, and system administration to ensure smooth and efficient daily functioning.

You will work closely with the Operations Manager and Centre In-Charge to maintain operational excellence while supporting expansion and new initiatives.

Key Responsibilities:

Centre Operations Support

• Assist in overseeing daily operations across multiple centres.

• Ensure adherence to SOPs and operational standards.

• Conduct routine operational checks on cleanliness, documentation, safety, and stock levels.

• Support implementation of new workflows and operational improvements.

• Follow up on action items from IC meetings.

• Provide ground support when required, including stepping in to assist with classes.

Manpower & Scheduling Coordination

• Assist with staff roster planning and manpower coverage.

• Track part-time teacher availability and deployment.

• Monitor attendance and manpower data for accuracy.

• Support onboarding documentation and administrative processes.

Programme & Curriculum Logistics Support

• Coordinate logistics for holiday programmes and enrichment activities.

• Prepare materials lists and maintain stock tracking.

• Liaise with centres to ensure smooth programme rollout.

• Support training preparation and operational readiness.

Parent & Stakeholder Coordination

• Assist in drafting operational communications.

• Support follow-ups on operational matters.

• Coordinate with HQ and external vendors where required.

Logistics & Procurement

• Track centre inventory and stock levels.

• Coordinate purchase orders and procurement documentation.

• Liaise with suppliers for maintenance, repairs, and supplies.

Qualifications:

• Diploma or Degree in Business, Operations, Education, or related field.

• 1 to 2 years of experience in operations, coordination, education, or service industry preferred.

• Strong organisational and follow-up skills.

• Comfortable handling multiple moving parts in a fast-paced environment.

• Good communication skills and ability to work with different stakeholders.

• Detail-oriented with strong sense of accountability.

• Proficient in Google Workspace or administration.

• Able and willing to travel between centres as required to support operations.

What We Look For

• Proactive and solution-focused mindset.

• Strong ownership and follow-through.

• Comfortable being hands-on when needed.

• Able to balance structure with flexibility.

• Calm under pressure and operationally steady.

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service Executive
• Working Location: Changi Airfreight Centre (Transportation Provided)
• Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

APPLY NOW!!!

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77559 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary

The primary objective of the Inside Sales team member is to develop and improve Pentagon market share for new and existing businesses.

Role Overview

• Assist the sales team in preparing quotations, tender submissions and RFQ proposals for clients.
• Verify pricing, terms, and conditions for shipments awarded.
• Maintain an accurate level of data quality, ensuring that all systems are kept up to date promptly.
• Organize and maintain sales documentation, ensuring accessibility and completeness for reference.
• Coordinate with internal departments, such as operations and finance, to ensure seamless execution of sales processes and success of the business.

Requirement:

• Min Diploma holder
• Must have min 2 - 3 years experience in sales support and customer service, preferably in the freight forwarding or logistics industry or any of the Oil and Gas, EPC, and Marine industry
• Proficiency in Microsoft Office Suite, particularly Excel, for data analysis, reporting, and document preparation.
• Excellent communication and interpersonal skills, with a customer-focused approach and the ability to interact effectively with internal and external stakeholders.
• Knowledge of freight forwarding processes, terminology, and industry trends is desirable.
• Strong organizational skills and the ability to multitask, prioritize tasks, and meet deadlines in a dynamic work environment.
• Good team player, with an enthusiastic & proactive attitude

Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation!

Job Description

• Answer incoming calls from customers to take orders
• No selling of products, No cold call
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Bereavement Service - Customer Care Executive

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Perform data entry tasks accurately and efficiently, ensuring proper record keeping and data management.

• Handle incoming calls and respond to basic customer enquiries in a professional manner.

• Record customer contact details and enquiries, and relay relevant information to the Sales Team for follow-up.

• Provide general administrative support, including document handling and office coordination.

• Assist with ad-hoc administrative duties as assigned to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

We are seeking motivated individuals to join our receptionist team as a Full Time Customer Service Executive. Applicants must be comfortable with handling animals (mainly dogs and cats) as they will need to receive animals from clients and bring them to the consult or treatment rooms which is part of the daily activities.

Responsibilities:

• Attending to walk-in and phone call enquires from customers.
• Providing good and professional customer support.
• Assisting with reception and administrative duties (patient registration, booking and scheduling of appointments).
• Maintaining accurate and comprehensive medical records.
• Managing over the counter (OTC) prescription sales, stock ordering and inventory check.
• Dispensing of drugs.
• Processing and collection of payment and deposits.
• Assisting to resolve client’s feedback and complaints.
• Maintaining cleanliness of the premises and ensuring that equipments are constantly kept in a clean and tidy environment.
• Teaming up and collaborating with fellow veterinary colleagues to work as an effective team.
• Any other ad-hoc duties assigned by line manager.

Requirements:

• Tertiary education with minimum 2 years of relevant experience preferred.
• Graduates/Fresh graduates from local polytechnic with veterinary related diplomas who wish to gradually familiarise themselves with the industry are welcome to apply.
• Proficiency in English (Additional proficiency in Mandarin is a bonus).
• Good verbal and written communication skills.
• Strong organisational skills.
• Ability to multi-task and work well under pressure.
• Excellent interpersonal skills (both in person and by phone).
• Pleasant and cheerful personality.
• Comfortable with handling animals and has good appreciation of the human-animal bond.

Interested applicants, please send your resume to admin@unitedvetclinic.com with the job title on the subject of the email.

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

Funeral Service Customer Care Executive

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Perform data entry tasks accurately and efficiently, ensuring proper record keeping and data management.

• Handle incoming calls and respond to basic customer enquiries in a professional manner.

• Record customer contact details and enquiries, and relay relevant information to the Sales Team for follow-up.

• Provide general administrative support, including document handling and office coordination.

• Assist with ad-hoc administrative duties as assigned to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Evaluate and handle the processing of all sales orders and administrative transactions while ensuring accuracy and timeliness.

Monitor, co-ordinate and negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries, if necessary, seek advice from Sales Solutions Engineers

Coordinate with freight forwarders for the shipment of goods with competitive freight cost.

Job Requirements:

Have a minimum 2 years experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

If your strength is talking to people, connecting fast, and bringing good vibes, this role is for you.

We are looking for an Event Marketing Executive to join our expanding team. This role gives you real exposure to sales, team collaboration, and leadership growth.

You will:

• Support marketing events and roadshow campaigns
• Connect with customers and explain campaigns clearly
• Learn how to turn conversations into results
• Work with a team that pushes and supports each other

You should have:

• Great attitude
• Willingness to learn
• Good communication
• Team player mentality

We provide:

• 1-to-1 guidance
• Team support
• Career progression
• Skill development
• Fun and energetic environment

Overview

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider’s information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Attend to any requests, emails, and phone enquiries.
• Assist clinic manager in administrative duties.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Candidate must possess at least “O” Levels/Diploma.
• Proficient in computer skills, handling multiple systems such as SAP will be an advantage.
• Team player with good communication and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Be comfortable with working in inpatient wards if required.

This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

• Working Location : Suntec Tower
• Working Day : 5 Days 9 – 6 PM 
• Salary Budget : Junior :$4000 - $5,000 + AWS / Senior : $5,000 - $6,800+ AWS

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director and will work closely with and supporting the principal.
• Ideal candidate from trust consultancy firm, law firm, banking industry or accountancy firm.
• Preferred working experience as legal secretary, trust specialist, corporate secretary.
• Experience in handling trust administrative, legal documents or fund investment are highly preferred.
•  Assist manager in going through legal documents from law firm and reply to outsource lawyer if have any omission.

Job Duties:

1. Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
2. Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
3. Transcript of voice recording of meetings / phone conferences.
4. Draft, review & comments emails / agreements / documents for Executive director’s consideration.
5. Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
6. Monitor and report on regulatory changes and developments.
7. Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
8. Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
9. Assist in office management.
10. Carry out other ad-hoc tasks / projects assigned by Executive Director

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Admin / Sales Support

IT / POS System Company looking for Admin / Sales Support

Job Scope

• Prepare quotation, invoice & delivery order

• Contact customers by phone / WhatsApp

• Follow up quotation and orders

• Basic admin work and document filing

• Coordinate with technician for service jobs

Requirements

• Basic Microsoft Word / Excel

• Able to communicate with customers

• Responsible and organised

• Experience preferred (training provided)

Working Hours

Monday – Friday (Office hours)

Salary

$2,200 – $2,800 (depending on experience)

Interested applicants please **WhatsApp resume

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Manage customer feedback across its full lifecycle, ensuring timely responses, accurate tracking, and appropriate escalation. Serve as a key contact for complex or sensitive cases, working closely with relevant teams to drive coordinated resolutions and review customer communications for professionalism and brand consistency.

• Manage the Voice of Customer ecosystem, ensuring data accuracy, monitoring customer satisfaction metrics, and translating insights into performance improvement actions with relevant teams.

• Coordinate and manage customer board meetings with key stakeholders, preparing materials, tracking KPI performance and action plans, ensuring visibility and follow through.

• Support and enhance customer experience standards across all touchpoints, from showroom interactions to service journeys, by conducting quality checks, identifying improvement opportunities, and partnering with frontline teams to deliver a consistently premium experience.

• Represent the organisation in customer care governance, ensuring alignment with regional standards, and acting as a key liaison on customer related matters.

• Support operational aspects of Customer Experience and Customer Relations, including invoice coordination and the smooth execution of customer experience programmes.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Bereavement Service - Part Time Accounts Executive

• Office Location: Toa Payoh, Singapore
• Working Hours: 8.30 am – 5.30pm for 3 days weekly
• Monthly Salary: basic up to $2000
• Employment Type: up to 6 months contract

Company Overview
The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Manage full sets of accounts, including preparation of management reports.
• Handle GST compilation and submission, ensuring compliance with statutory requirements.
• Perform monthly bank reconciliations and intercompany billing processes.
• Verify client invoices, track payments, and generate monthly sales reports.
• Process vendor invoices, supplier payments, and employee expense claims.
• Liaise with auditors and tax agents, and support other ad‑hoc finance duties as required.

Requirements

• Minimum Diploma in related field
• Minimum 1 year of full set account experience
• Proficient with Business Central 365 & MYOB accounting system
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.
Recruit Lync Pte Ltd | EA License Number: 22C1000
Chen Hoe Nam | EA Personnel License: R25158678

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Provide first-level IT support by diagnosing and troubleshooting issues related to laptops, servers, internal systems, web applications, and mainframe platforms.

• Respond to and manage user-reported technical issues, ensuring timely resolution or escalation when required.

• Escalate complex incidents to Tier 2 IT support and follow up to ensure issues are resolved efficiently.

• Maintain and prepare regular reports on IT support activities for the team and supervisor.

• Conduct basic user training and provide guidance on IT systems and tools where necessary.

• Support ad-hoc IT initiatives, system implementations, or improvement projects as assigned.

Requirements

• Diploma in Information Technology or a related field.

• Minimally a year of relevant experience

• Strong customer service orientation with good communication and interpersonal skills.

• Ability to troubleshoot technical issues effectively with a proactive problem-solving approach.

• Good time management and basic project coordination skills.

• Broad IT knowledge including laptops, phone systems, web platforms, software applications, and mainframe environments.

Attention to: Debbie Tan (debbie.tan@elitez.asia)

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Debbie TAN | Registrations No: R26159853

Location: East
Industry: Automotive / Service Line

Benefits

• Competitive salary up to $3,000. + Bonus + Incentives

• Training and career development opportunities.

• Supportive work environment.

• Friendly and dynamic team.

Key Responsibilities

Front Desk / Receptionist

• Greet and assist visitors, clients, and staff in a professional manner.

• Handle incoming calls, emails, and general inquiries promptly and courteously.

• Manage appointments, meeting room bookings, and front desk administration.

• Maintain records, files, and documentation in an organized manner.

• Assist in customer service tasks, including addressing complaints or requests.

• Coordinate with internal departments to ensure smooth office operations.

Call Centre / Customer Service Executive

• Handle inbound and outbound calls professionally to address customer inquiries, requests, and complaints.

• Provide accurate information on products, services, policies, and procedures.

• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.

• Document and update customer records, interactions, and case details in the system.

• Follow call scripts, quality standards, and company guidelines.

• Escalate complex issues to the relevant departments when necessary.

Requirements

• Prior experience in front desk, reception, or customer service roles is a plus.

• Good communication, interpersonal, and organizational skills.

• Proficient in MS Office and basic office systems.

• Able to commit working on weekends

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)

Customer Engagement Executive (Sales)

Overview

A people-focused role for individuals who enjoy interacting and influencing decisions.

Responsibilities

• Engage customers
• Present offerings
• Handle objections
• Close sales

Requirements

• Friendly and confident
• Willing to learn
• Driven

What We Offer

• Training
• Incentives
• Career growth

• Process and follow-up on customers’ P/O until it is completed
• Issue P/O and follow-up for delivery confirmation
• Handle quotation, billing & invoicing
• Coordinate with various departments to ensure delivery commitments to customers are fulfilled
• Able to communicate well with customers directly by answering phone calls and emails
• Respond and follow up promptly to customer enquiries and feedback on orders, as well as about the goods our organisation provides
• Handle of monetary receipts and payment
• Data entry
• Administrative duties (data entry, filing and scanning etc.)
• Update records of invoices and receipts into the system
• Verify documents and ensure accuracy of data collected
• Other ad-hoc duties as assigned by supervisor

Language Requirement

• English
• Mandarin

Working Hours-

• 8.00 am to 5.30 pm on Monday to Friday

Job Responsibilities

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.
• Perform any other ad hoc duties as assigned from time to time by Management.

Job Requirements

• Minimum 2 years of customer service or telemarketing experience in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, massage, or spa setting is preferred.
• Immediate availability or short notice start dates are highly advantageous.
• Passion for Traditional Chinese Medicine (TCM) or the healthcare industry.
• Ability to adapt quickly to changing situations and thrive in a fast-paced environment.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Proactive, enthusiastic, independent, compassionate, and a positive learner.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritization, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.