Total 1,355 Customer Service / Call Centre job vacancies

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

Contractual role (opportunity to convert to a permanent role based on performance)

$2200 to $2500

Location: Kaki Bukit

Rotating Shift (Morning: 7am-4pm or Afternoon: 1:30pm-10:30pm), off 2 days per week or
Permanent Night Shift (10pm-7am), off 2 days per week (Night shift allowances $10 per night shift)

On the job training is provided. First month training conducted during office hours (8am-5pm).

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the operation coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customer
• Disseminate work requests to operation teams
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records
• Other duties as when assigned by Supervisors

Job Requirements

• Minimum GCE O Level, NITEC or equivalent
• Applicants with call center or customer service experience will have an added advantage.
• Must be willing to work on shift schedules

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Location : Geylang Bahru
Working Hours : 8am-5pm, 5/6 work days alternate rotation weekly, including weekends (open to work 9.30am-6.30pm)
Salary Range : Basic Up to $3,000 per month + VB + On Duty Incentive

Responsibilities

• Attend to incoming phone calls and respond to basic customer enquiries
• Record customer details and pass information to the Sales Team for follow-up
• Perform accurate data entry and maintain proper records
• Take turns holding the company duty phone; successful conversions will receive incentives
• Provide respectful and professional service in all interactions

Requirements

• Prior customer service or call-handling experience preferred
• Able to handle sensitive conversations with empathy and professionalism
• Comfortable working in the funeral services industry (no physical handling of deceased required)

Email resume to chiewjie@recruitlync.com
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

You will be part of the Public Outreach & Events team within the Outreach Team, playing a key role in coordinating administrative and logistical support for the team’s expanding outreach initiatives. You will work closely with vendors and external partners to ensure the smooth and effective delivery of engagement programmes.

• Coordinate and liaise with multiple external vendors to support engagement programmes.
• Maintain and update outreach databases, and track outreach activities and outcomes.
• Develop and manage a repository of photos from outreach events for use in reports and promotional materials.
• Prepare post-event reports to keep Management informed of outreach efforts and results.
• Provide administrative support, including scheduling meetings, preparing materials, and managing correspondence.

Requirements

• Min. Diploma in Events/Marketing

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolsingapore.com/policies.  If you wish to withdraw your consent, please drop us an dataprotection@persolapac.com) to let us know. Please feel free to contact us if you have any queries

PERSOL Singapore Pte Ltd • RCB No.200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng) 

Job Description: 

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:
Fixed Basic Monthly Salary: $3,200 to $3,700 per month maximum & offer will be made depending on the skills & experience level 

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes

[Job ID:1625205]

Responsibilities:

• Provide Japanese–English translation and interpretation for meetings, documents, and communications
• Manage end-to-end translation tasks, including planning timelines, clarifying requirements, and ensuring timely delivery
• Translate materials such as presentations, reports, newsletters, policies, and speeches with consistent terminology and formatting
• Review and refine translations to ensure accuracy, clarity, and quality standards
• Facilitate communication between Japanese-speaking and non-Japanese-speaking stakeholders
• Support management with administrative tasks, including travel arrangements, expense processing, meeting scheduling, and reporting coordination
• Take ownership of routine processes (e.g. claims and travel coordination) and escalate risks or exceptions when necessary.
• Maintain accurate records and documentation for continuity and handover

Requirements:

• Proficiency in Japanese language (JLPT N1 or equivalent) for liaising with Japanese-speaking clients and stakeholders
• Diploma or bachelor’s degree in any discipline
• At least 2 years of professional experience in translation and interpretation
• Proficiency in English language for liaising with English-speaking clients and stakeholders
• Strong written and verbal communication skills
• Proficiency in MS Office applications (Excel, Word, PowerPoint)
• Video editing skills are an added advantage
• Strong organisational and time management skills with the ability to work independently

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://www.goodjobcreations.com.sg/privacy-policy/

EA Personnel Name: Nasu Natsumi
EA Personnel Reg. no.: R26161771 
EA License no.: 07C5771

Join Our Team!

Marketing & Client Services Assistant (Client Support & Admin)

We’re looking for a proactive and positive individual to join our dynamic team! If you enjoy supporting business operations, organizing workflows, and being part of marketing initiatives, this role offers a great opportunity to grow and contribute in a collaborative environment. Fresh graduates are welcome to apply – training will be provided.

What You’ll Do:

• Provide essential business support to Marketing and Client Services Managers
• Coordinate and manage administrative workflows to keep operations running smoothly
• Handle day-to-day administrative tasks such as documentation, scheduling, and internal coordination
• Assist with preparation and submission of commercial and government (GOV) tenders
• Work closely with team members across departments to support marketing activities
• Conduct customer follow-ups and maintain accurate, up-to-date records
• Track and update marketing reports to support decision-making
• Support the planning and execution of digital marketing campaigns
• Help improve internal processes and contribute ideas to enhance efficiency
• Take on a variety of meaningful tasks that keep each day engaging and rewarding

What We’re Looking For:

• Singapore Citizens and Permanent Residents only (NO quota available for foreign workers)
• Minimum Diploma or equivalent in any discipline
• Friendly, service-oriented, and a strong teamplayer
• Good communication and interpersonal skills
• Proficient in MS Office (Word, Excel, PowerPoint)
• Strong command of English (spoken and written)
• Organized, detail-oriented, and able to manage multiple tasks
• Positive attitude with a willingness to learn and grow

Why Join Us?

• Training and guidance provided to support your growth
• Supportive and collaborative team environment
• Exposure to both marketing and business operations
• Opportunity to develop administrative and workflow management skills
• A role where your contributions truly make an impact

Apply Now!

If you’re ready to take on a fulfilling role and grow with us, we’d love to hear from you. Please submit your CV with your current and expected salary via this JobsAD.

Immediate Vacancy:
Candidates who can start immediately or within a short notice period (less than1 month) are highly encouraged to apply.

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

• Installation, re-installation, troubleshooting and reconfiguration of the standard processor, including but not limited to Intel, AMD, MAC based desktops, notebooks, printers, iPads, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.

• Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.

• Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (eg. scrubbing, degaussing, and documentation of disposal list).

• Manage 3rd party vendors - liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change

• Provide MAC support (move, add and changes) for IT infrastructure services.

• Provide desktop software support to configure / troubleshoot Microsoft Office suite / in house application 

• Provide desktop support for BCP and BCP exercises.

• Printer Maintenance (Comprehensive includes Maintenance Kit)

Requirements

• Min 2.5 years of experience in administration and support of Desktop support.

• Good communication skills.

• Experience with End-users computing environment and desktop support workflow.

• Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

• Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

• Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

Licence no: 12C6060

1. Provide leadership, mentorship and guidance to the team
2. Take charge of multiple projects / teams and be responsible of the overall operations
3. Manage customers’ feedbacks, develop effective relationships, and maintain high quality service standards to all relevant stakeholders
4. Ensure proper site management and control, inclusive but not limited to work efficiency, safety and cleanliness
5. Evaluate and review manpower and material allocation
6. Manage the performance of subcontractors and suppliers to ensure on-time delivery of works and materials
7. Monitor and control maintenance’s cost by taking proactive measures to prevent costs overruns
8. Assist QSD Manager in ensuring proper documentation and archiving of records in line with company’s ISO system.
9. Work closely with Project Manager, Developer, Consultants and relevant Authorities to ensure proper handover of project during and after DLP
10. Analyse all reported defects and provide valuable feedback and lesson learnt to the project teams
11. Work with QSD Manager to continually fine-tune and streamline the maintenance system, policies and procedures
12. Produce and submit reports whenever necessary
13. Work in collaboration with QAQC team by carrying out audit inspections at on-going projects and meetings for knowledge and experience sharing aimed to enhance quality of work and reduce potential building defects
14. Provide directions / advice in construction as precursor to handing over of completed projects
15. Participate in any other ad-hoc corporate duties assigned

Requirements

Degree in Civil Engineering/Projects & Facilities Management or its equivalent. Diploma holders with relevant experience will also be considered.

Minimum of 5 years' experience in building construction works.

Proven customer service track record in HDB and/or private residential projects during Defect Liability Period (DLP)/handing over stage from Project Management Team.

Strong experience in architectural works.

Knowledge in MEP works will be an added advantage.

About the team:

This role sits within the Customer Service team and supports the MariBank customer servicing operations. The role focuses on improving banking customer experience, customer service agent productivity, and operational efficiency across the customer service function.

Job Description:

• Responsible for the management of various Customer Service support functions such as system management, data reporting, and performance monitoring. These functions support the servicing of banking-related enquiries such as account servicing, payments, transfers, and card-related requests
• Drive the planning and implementation of new projects and initiatives to achieve continuous improvement in ops productivity, customer experience, and risk management
• Key product owner for all systems used by the Customer Service team (including ticketing systems, contact centre tools, and chatbot solutions that support the servicing of banking customers)
• Lead the rollout and enhancement of chatbot and manage a team of chatbot agents in ongoing iteration
• Drive system enhancements from end-to-end to improve user experience and efficiency
• Manage a team of support agents in their daily BAU work
• Leverage data analytics to generate actionable insights for the Customer Service team to improve operational performance and customer experience
• Monitor and analyse key performance metrics to ensure achievement of KPIs and business objectives for the Customer Service team
• Collaborate closely with Customer Service Operations, Product, and Technical teams to understand customer pain points, improve service processes, and enhance the overall customer journey

Requirements:

• Bachelor’s Degree and above in any field
• Strong written and verbal communication skills
• Prior experience in contact centre support role or similar experience is a plus
• Prior experience in banking / financial services is a plus

• Well established company
• Basic $ 3000 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships; providing and responding to customers'needs on carriage availability and order status.
• Able to negotiate rates and cargo space with carriers/airlines.
• Proactively anticipating problems for customers using daily reporting functions.
• Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
• Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
• Solicit sales to established accounts through outbound calls to existing customers.
• Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
• Responsible for maximizing loading and shipping methods for all orders.
• Participate in growth development and cross-training efforts.
• Provide and maintain monthly administrative reports and personal metrics.
• Perform other duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Min 1 year of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Job Description

• Responsible to update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement.
• Liaise with customers to obtain necessary information for shipping documentation generation.
• Enter shipment data in freight management software system.
• To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers’ shipments.
• To provide necessary support to the Freight Logistics Department to assist in addressing customers’ enquiries and preparing quotations (where necessary).
• To prepare shipping documents.

Job Requirements

• Min Diploma or Degree Level or equivalent

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tan Sin Yong (Stella)

EA Personnel Reg No: R24124127

Responsible for providing excellent customer service, before and after-sales support in order to maintain overall customer (including affiliates and distributors) satisfaction.   

Responsibilities:

• Support the Sales Team by managing the full sales order cycle, including quotation preparation, customer purchase order processing to invoicing, ensuring smooth and timely order fulfilment.

• Process customer purchase orders by creating system-generated Sales Orders and issuing Sales Order Confirmations. Provide customers with accurate shipping schedules and delivery timelines.

• Manage and maintain monthly shipment schedules and monitor cut-off dates for Customer Purchase Orders from various distributors and clients.

• Proactively monitor and follow up on all orders, ensuring any updates on quantities, shipment status, or delivery schedules are communicated promptly to customers.

• Handle a wide range of customer enquiries, including pricing, product samples, project requests, documentation, customer surveys, new business prospects, and product or service complaints.

• Communicate regularly with customers on general updates, order status, and relevant information in a professional and timely manner.

• Coordinate effectively with internal departments to ensure prompt resolution of enquiries and issues, delivering high levels of customer satisfaction.

• Prepare sales data reports and participate in regular meetings with the Sales Team to support business planning and performance tracking.

• Maintain proactive communication with customers to gather forward demand forecasts and share consolidated insights with internal teams.

• Provide backup support to other Customer Service Executives during their absence to ensure business continuity.

• Perform ad hoc tasks and projects as assigned.

Qualifications/Requirements:

• Recognized qualification in administration, sales support, customer service or relevant experience. 

• Ability to communicate effectively with knowledge of basic IT skills. 

• Detail oriented with strong organizational abilities

• Able to multi-task and manage priorities in a fast-paced environment

Additional info:

 Working Days/Hours: Monday – Friday, 8:30am – 5:30pm

Transportation: Frequent shuttle bus schedule from Lakeside MRT & Office

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Provide frontline customer service support to couples and visitors at the Registries of Civil and Muslim Marriages (ROM/M)
• Assist with registration and reception duties for solemnisation appointments
• Support queue management and ensure the smooth flow of customer appointments and ceremonies
• Handle general customer enquiries and provide accurate information on registration procedures and requirements
• Assist customers with the use of self-service kiosks and provide basic troubleshooting support
• Support document verification processes and administrative activities in accordance with established guidelines
• Coordinate with internal teams to ensure a positive customer experience throughout the customer journey
• Assist with the setup and closing of customer service areas, solemnisation rooms andself-service kiosks
• Maintain accurate records and prepare simple reports when required
• Perform other administrative and operational duties assigned by the management

Requirements:

• Minimum ITE, NITEC, Higher NITEC, Diploma or equivalent qualification
• At least 1 year of customer service, front desk,hospitality, retail, healthcare or administrative experience
• Able to communicate effectively in both Englishand Mandarin
• Customer-oriented with strong interpersonal and communication skills
• Comfortable interacting with members of the public in a professional environment
• Proficient in Microsoft Office applications and general computer usage
• Able to multitask and work in a fast-paced environment
• Responsible, proactive and able to work independently as well as in a team

Additional:

• Working Hours
  Monday to Friday: 8.00am to 5.30pm
  Saturday: 8.00am to 5.30pm
  Off on Sundays and Public Holidays
• Work Location
  Esplanade Mall

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

We are looking for a Customer Relations Executive who enjoys interacting with people and helping customers find the right solutions. In this role, you will manage enquiries, build long-term relationships and contribute to the growth of the business.

Key Responsibilities

• Follow up with enquiries and leads from various channels
• Understand customers' needs and recommend suitable solutions
• Build long-term relationships with customers
• Convert enquiries into sales and achieve targets
• Provide excellent customer service and after-sales support
• Maintain customer records and follow up regularly
• Support other team duties as required

Who We’re Looking For

• A go-getter who thrives on performance
• Strong communication and interpersonal skills (written and spoken)
• Able to converse in Mandarin as job requires communication with Mandarin speaking customers
• Good interpersonal skills

Group Overview

STOREFRIENDLY is a leading provider of self-storage and related services in Singapore with multiple branches offering customers 24/7 access convenience, secured and climate controlled short and long term storage solutions. The Group will be expanding in 2026 with more branches and product offerings and thus is now recruiting and training more frontline staff to support the targeted growth.

Job Summary

Join STOREFRIENDLY as a Customer Service Executive to support customers in selecting storage solutions, managing rental agreements, resolving service issues, and maintaining branch operations in a friendly and professional environment.

Responsibilities

• In-Person Engagement: Greeting visitors, tenants, or customers and addressing inquiries through direct walk-ins or scheduled appointments.

• Handling on-site viewings: Assessing customers' storage needs and recommending suitable storage units, services, or merchandise.

• Transaction Processing: Sign-ups, payments, move-ins, move-outs and merchandise sales directly at branch counter.

• Problem-Solving, Escalation & De-escalation: Addressing customer complaints in real-time, requiring a high level of composure and immediate conflict resolution skills.

• Inventory & Asset Control: Managing the requisition and organization of on-site supplies, from merchandise, marketing materials to office and maintenance stock.

• Site Management and Maintenance: Facility inspections to ensure site meets safety, cleanliness and brand standards and coordinating with relevant internal departments and/or vendors, scheduling and overseeing routine checks and maintenance for building systems to prevent service disruptions.

• Administrative Support: Maintaining accurate records of interactions, processing physical documentation, and coordinating with back-office departments.

Preferred competencies and qualifications

• Active Listening & Empathy: Interpreting both verbal and non-verbal cues to understand customer needs effectively.

• Critical Thinking & Adaptability: Ability to prioritize urgent tasks over routine administrative tasks during high-traffic periods and flexibility to pivot between physical tasks (e.g., facility checks) and digital ones (e.g., answering emails).

• Willingness to Learn: To gain better understanding of company products, services and systems and improve professional skills.

• Personality and Professional Presentation: Cheerful and friendly disposition and ability to adhere to strict grooming and uniform standards as a brand ambassador of the STOREFRIENDLY Group.

• Qualifications and Experience: At least GCE 'N" or "O" Level and 1 year of work experience (preferably in sales or customer service roles).

Interested candidates please submit your resume with contact details, expected salary and earliest availability.

Key Job Accountabilities:

Engine/Product Production Support Repair

1) Tool Support (Primary Function)

• Design and develop repair fixtures/jigs/tools to support operational requirements, ensuring compliances with safety standards, dimensional tolerances and quality specifications.
• Coordinate with vendors/suppliers and end-users for fabrication and procurement of tools/equipment/consumables
• Perform tooling/consumable equivalency reviews
• Carry out First Article or support validation of new or modified fixtures/jigs/tools with repair engineers on repairs
• Lead or assist in investigation/root cause analysis and corrective/preventive actions for tooling failures/operational issues
• Participate in continuous improvement efforts, optimizing existing tool performances, durability or safety
• Maintain tool documentation, maintenance (i.e. CAD drawings, BOMs, tool maintenance requirements) and support audits with authorities
• Conduct feasibility studies and tool cost analysis for significant projects
• Perform 3D scanning, printing as part of tool design or prototype trials.

2) Production Support

• Perform measurements or establish programs using measurement systems (e.g. CMM, Optical Gaging Products, Optical 3D Metrology) to support operations
• Support programming in machining process (e.g. Conventional G-codes CNCs)
• Take charge of engineering documentation support functions

Required Experience and Qualifications:

• Degree/Diploma in Mechanical, Aerospace or Aeronautical Engineering
• Preferably 3 years working experience in Engines or Components Repair MRO Environment to be independently contributing
• Strong fundamentals in engineering drawing interpretations and GD&T
• Proficiency in mechanical engineering design skillsets (e.g. Autocad, Solidworks)
• Strong knowledge of tool material properties/heat treatment/surface coatings
• Proficiency in CNC programming, using measurement systems is an advantage
• Strong language, analytical, interpersonal and communication skills
• Computer literacy
• Understanding of repair processes is an added advantage
• Some understanding of aviation regulatory requirements is an advantage

We are a reputable private education institution in Singapore offering GCE O-Level and A-Level programmes. To support our growing student body, we are seeking a dedicated and responsible Student Support Manager to oversee student wellbeing, discipline, and engagement, ensuring a positive and supportive learning environment.

Key Responsibilities

Student Management

• Oversee student attendance, discipline, and overall wellbeing.
• Provide pastoral care and guidance to support students’ personal and emotional development.
• Identify at-risk students and implement appropriate intervention strategies.
• Guide students in adapting to school life in Singapore and developing positive learning habits.

Parent & Stakeholder Communication

• Communicate regularly with parents/guardians regarding students’ progress, attendance, and behaviour.
• Address and resolve student-related concerns in a timely and professional manner.
• Maintain accurate records of student cases, communications, and follow-ups.

Student Engagement & Development

• Plan and implement student development programmes, workshops, and activities.
• Promote a positive school culture and encourage student participation in school initiatives.
• Support orientation programmes for new students, especially international students.

Collaboration & Coordination

• Work closely with academic staff, counsellors, and management to support students’ holistic development.
• Coordinate with teaching teams to monitor academic progress and student behaviour.
• Assist in developing and reviewing student management policies and procedures.

Administrative Responsibilities

• Maintain proper documentation of student attendance, disciplinary records, and case management.
• Prepare reports on student performance, attendance trends, and behavioural issues.
• Ensure compliance with school policies and regulatory requirements.

Requirements

• Minimum 2–3 years of experience in student management or education settings.
• Strong interpersonal and communication skills, with the ability to engage students and parents effectively.
• Mature, responsible and able to handle sensitive situations with professionalism.
• Ability to work independently as well as collaboratively within a team.
• Experience working with international students is an advantage.

We Offer

• A supportive and professional school environment.
• Opportunities for career growth and professional development.
• Competitive remuneration, commensurate with qualifications and experience.
• A meaningful role in shaping students’ academic and personal development.

Key Responsibilities

• Maintain and support daily operations of Windows servers and Active Directory environments.
• Manage and support virtualization platforms such as VMware vSphere.
• Assist in configuring, upgrading, and maintaining network equipment including routers, switches, and firewalls.
• Troubleshoot network issues and support LAN operations, including routing and switching environments.
• Provide Level 1 and Level 2 support for network connectivity, hardware, and performance-related issues.
• Monitor network performance and identify anomalies using tools such as SolarWinds.
• Perform system monitoring, health checks, backup validation, recovery support, troubleshooting, and issue resolution.
• Support installation, maintenance, and troubleshooting of software and hardware, ensuring operational continuity.
• Ensure airport operational systems and infrastructure platforms are available and stable.
• Assist in incident management, troubleshooting, escalation, and service restoration following operational procedures.
• Collaborate with internal teams, vendors, and stakeholders during operational tasks, maintenance, and incident resolution.
• Participate in system implementation, testing, maintenance, and operational readiness activities.
• Support basic network security tasks, including firewall rule adjustments and access control updates.
• Maintain and update network diagrams, topology maps, SOPs, operational records, technical documentation, and change records.
• Conduct operational activities in alignment with ITIL service management practices and established procedures.
• Provide occasional after-hours, standby, or shift support as operationally required.

Qualifications

• Diploma or degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as Microsoft, VMware, Cisco, or ITIL are advantageous.
• Foundational certifications like CCNA are preferred.

• Familiarity with Windows Server and Active Directory environments.
• Understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, VPN, NAT, routing, switching, and LANs.
• Foundational understanding of networking and IT infrastructure.
• Exposure to VMware vSphere virtualization environments.
• Basic knowledge of SQL or database concepts is advantageous.
• Familiarity with Palo Alto and Fortinet firewall platforms is preferred.
• Experience with network monitoring tools such as SolarWinds is advantageous.
• Understanding of ITIL service management practices is preferred.
• Strong analytical and troubleshooting skills.
• Excellent communication, coordination, and stakeholder management abilities.
• Willingness to learn and support multiple IT platforms.

Experience

• 2–3 years of experience in IT operational, infrastructure, or systems support is preferred.
• Exposure to networking, virtualization, Windows Server, firewall, or infrastructure support is advantageous.
• Experience in supporting 24x7 or mission-critical operational environments is a plus.
• Experience in airport, aviation, or large-scale operational environments is advantageous.
• Experience in customer-facing roles or coordinating with stakeholders is preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 5WR6WV7R

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 1200 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Operations Support Assistant supports clients/ student care, cleaning, school operations, events, and basic administrative tasks within Fernvale Gardens School.

• Client / Student Care (Special-to-type cleaning)
• Operational Support Events & Activities
• Assist to Maintain Facilities
• Assist with Vector Control
• Operational Support to School
• Simple Admin Tasks

Key Tasks:

• Clean students who soil themselves
• Clean soiled area -
• Manage students' lost-and-found corner
• Open and close the school General Office
• Cover school security duties during Security Officer's lunch-break
• Upkeep sensitive areas (e.g. General Office and P/VP rooms)
• Mann the school when there is weekend maintenance / repair works
• Upkeep of notice-boards
• Oversee sorting and storage of school materials and resources
• Store, shift and maintain school furniture (e.g. tables, desks and chairs
• Assist to respond to fire alarm / incidents (e.g. as fire wardens)
• Maintain cleanliness of MINDS school van/mini-bus (*where applicable)
• Help students safely alight and board buses and accompany them to the holding area upon arrival at the school
• Set up of seating/tables for events
• Put up/remove decorations for special festivities and events
• Packing and distribution of items for programmes and events
• Arrange refreshments for meetings and functions
• Attend to simple faults and repairs
• Assist in facility inspections and reporting, including safety checks, faults and defects
• Assist in simple landscape maintenance
• Assist in looking after school set-ups (e.g. fish aquarium, terrarium, hydroponics farm structure)
• Sorting, packing and shredding of documents
• Simple filing of documents - Simple data entry
• Any adhoc duties assigned by the Reporting Officer

• With or without experience are welcome to apply and training will be provided
• Willing to learn and teamwork-oriented
• Great team player with the ability to work with minimal supervision
• Relevant certificates from WSQ would be an advantage

Overview

Our client, a leading global financial markets and trading technology firm, is seeking a Trade Desk Associate to join its Singapore-based FX operations team.

This role supports a 24x5 low-latency electronic FX trading platform used by global banks, buy-side institutions, corporates, liquidity providers, and prime brokers. The successful candidate will provide real-time client support, monitor trading activity and platform performance, and troubleshoot trading, connectivity, and market data issues during the Asia trading session.

This is an excellent opportunity for someone with experience in an electronic trading environment who is looking to deepen their knowledge of FX markets, FIX connectivity, Linux, and low-latency trading systems.

Responsibilities

• Serve as the first point of contact for client enquiries via phone and email during the Asia trading session.
• Provide real-time support across trading activity, platform connectivity, APIs, and market data.
• Troubleshoot client issues involving FIX connectivity, order behaviour, platform functionality, and trading flows.
• Use Linux and command-line tools to review logs, investigate incidents, and support issue resolution.
• Monitor trading, market data, client connectivity, and system dashboards throughout the trading session.
• Perform daily and weekly pre-market system health checks to ensure platform readiness.
• Identify, triage, document, and escalate operational or technical issues promptly.
• Monitor market integrity, including crossed or off-market pricing and value-date issues.
• Liaise with liquidity providers, institutional clients, sales, technology, and operations teams to resolve trading-related issues.
• Support new client onboarding, FIX certification testing, connectivity checks, and production-readiness activities.
• Maintain clear and accurate incident records, client communications, and regional handovers.
• Contribute to process improvements, operational documentation, and platform resilience initiatives.
• Participate in holiday and weekend coverage rotations when required.

Requirements

• Bachelor’s degree or equivalent educational background.
• Approximately 2–3 years of experience in an electronic trading, financial markets, trade support, application support, or technical support environment.
• Experience working within a trading environment, with a good understanding of both market activity and trading systems.
• Hands-on experience with FIX protocol is required.
• Hands-on experience with Linux and command-line tools is required.
• Basic understanding of electronic trading, FX markets, market data, liquidity, or exchange-traded products.
• Strong troubleshooting and problem-solving skills in a fast-paced, time-sensitive environment.
• Excellent written and verbal English communication skills.
• Confidence communicating with institutional clients and internal technical stakeholders.
• Ability to document issues clearly and manage multiple priorities during live trading hours.
• Smart, proactive, composed, and eager to develop into a subject matter expert.

Working Arrangement

• Hybrid arrangement: four days onsite and one day working from home.
• Standard coverage is aligned to the Asia trading session, typically 7:00 PM–3:00 AM ET.
• The role also participates in Sunday market-start coverage, which may require an earlier start than the usual shift.
• Flexibility may be required during major incidents, heightened market activity, public holidays, or weekend coverage rotations.

• Manage customer feedback and complaints by coordinating investigations with department heads and facilitating family conferences to ensure proper service recovery
• Respond promptly to concerns and follow through on resolution to maintain service quality standards
• Compile and submit monthly KPI reports and quarterly updates on service excellence initiatives and progress
• Prepare abstracts and consolidate supporting data for award submissions and recognition programmes
• Collect, analyse, and interpret customer feedback data to identify trends and drive continuous service improvement

Requirements

• Bachelor degree in any discipline
• Proficient in MS Office

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Salary: Up to $2,800 + AWS
Location: Queenstown
Working Days: 5.25 days (Office Hours)

Key Duties:

• Handle incoming calls, manage enquiries and provide accurate information
• Route calls to the appropriate departments efficiently
• Act as first point of contact for bookings while ensuring a positive customer experience

Key Requirements: 

• Minimum GCE ‘O’ Level or equivalent
• Prior experience in customer service or call center environment is highly advantageous

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Chloe Wong Reg No.: R26161743
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449