Total 770 Customer Service / Call Centre job vacancies

Mon – Fri, 8.30am – 5.30pm | Sat, 8.30am – 12.30pm

Orchard

Full time - perm
$2300 - $3000

Job Responsibilities:

• Provide care and companionship to assigned elderly clients
• Ensure clients follow the daily programme and activities
• Lead and participate in group activities with clients
• Assist with basic ADLs, including personal hygiene, medication reminders, oral feeding, toileting, and manual transfer to/from wheelchair or geriatric chair
• Measure and monitor vital signs
• Assist clients with simple exercises as instructed
• Ensure clients’ safety during all activities
• Follow centre processes, procedures and guidelines
• Report incidents or changes in client condition promptly to the Centre Manager
• Support other Care Executives and maintain good teamwork
• Assist in retaining and expanding the client base

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

JOB DESCRIPTIONS:

• Provide professional customer support.
• Maintaining a positive, empathetic, and professional attitude towards customers always.
• Attending and communicating promptly to customer’s needs and queries.
• Manage all incoming calls and emails.
• Administrative duties including point-of-sales processes.
• Gather customer satisfaction levels and feedback on customer services for continuous improvement.
• Provide feedback on the efficiency of the operations and customer service process.
• Carry any other ad-hoc duties when required or assigned by The Management / Branch Manager.

JOB QUALIFICATIONS:

• Professional looking and well-groomed.
• Good and precise communication skills.
• Customer Service oriented and passionate about serving customers.
• Prior experience in the beauty & spa line would be advantageous.
• Ability to stay calm and excellent in handling difficult customers.
• Must be computer literate, e.g. MS office.

Working Locations: Various outlets within Singapore

Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.

Responsibilities:

• Have exposure to a diverse range of Treatments for Face, Body, Skin, Slimming, etc.
• To manage the company customer service, consultants and beauticians. To manage day-to-day outlet sales and operational readiness at all times. Accountable for the overall performance of outlets.
• Identify the needs and extend professional beauty advice and solutions to customer, provide professional skin, body analysis and recommend suitable range of aesthetic treatments and products to customer.
• Conduct sales pitch to customer and convert them into long-term customer and provide exceptional customer experience and maintaining high level of service standards.
• Achieve and exceed sales targets, keep abreast on beauty treatments, procedures, technology and up-to-date developments in the beauty industry.
• Motivate, built-up good and positive team relationship and evaluating employee performance, provide feedback and coaching as required.
• Promoting the company’s Beauty services and products to customer, maintain a good after-sales relationship with customer and see that their inquiries are managed promptly, engage and establish relationships with customer from the daily-assigned pool of leads.

Requirement:

• Qualified with working experience, preferably in relevant industry.
• Willingness to learn and demonstrates a positive working attitude.
• Well-groomed, hygienic, and presentable at all times.

JOB DESCRIPTIONS:

• Provide professional customer support.
• Maintaining a positive, empathetic, and professional attitude towards customers always.
• Attending and communicating promptly to customer’s needs and queries.
• Manage all incoming calls and emails.
• Administrative duties including point-of-sales processes.
• Gather customer satisfaction levels and feedback on customer services for continuous improvement.
• Provide feedback on the efficiency of the operations and customer service process.
• Carry any other ad-hoc duties when required or assigned by The Management / Branch Manager.

JOB QUALIFICATIONS:

• Professional looking and well-groomed.
• Good and precise communication skills.
• Customer Service oriented and passionate about serving customers.
• Prior experience in the beauty & spa line would be advantageous.
• Ability to stay calm and excellent in handling difficult customers.
• Must be computer literate, e.g. MS office.

Working Locations: Various outlets within Singapore

Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.

JOB DESCRIPTIONS:

• Provide professional customer support.
• Maintaining a positive, empathetic, and professional attitude towards customers always.
• Attending and communicating promptly to customer’s needs and queries.
• Manage all incoming calls and emails.
• Administrative duties including point-of-sales processes.
• Gather customer satisfaction levels and feedback on customer services for continuous improvement.
• Provide feedback on the efficiency of the operations and customer service process.
• Carry any other ad-hoc duties when required or assigned by The Management / Branch Manager.

JOB QUALIFICATIONS:

• Professional looking and well-groomed.
• Good and precise communication skills.
• Customer Service oriented and passionate about serving customers.
• Prior experience in the beauty & spa line would be advantageous.
• Ability to stay calm and excellent in handling difficult customers.
• Must be computer literate, e.g. MS office.

Working Locations: Various outlets within Singapore

Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.

JOB DESCRIPTIONS:

• Provide professional customer support.
• Maintaining a positive, empathetic, and professional attitude towards customers always.
• Attending and communicating promptly to customer’s needs and queries.
• Manage all incoming calls and emails.
• Administrative duties including point-of-sales processes.
• Gather customer satisfaction levels and feedback on customer services for continuous improvement.
• Provide feedback on the efficiency of the operations and customer service process. 
• Carry any other ad-hoc duties when required or assigned by The Management / Branch Manager.

JOB QUALIFICATIONS:

• Professional looking and well-groomed.
• Good and precise communication skills.
• Customer Service oriented and passionate about serving customers.
• Prior experience in the beauty & spa line would be advantageous.
• Ability to stay calm and excellent in handling difficult customers.
• Must be computer literate, e.g. MS office.

Working Locations: Various outlets within Singapore

Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.

Job Description

• Responsible to update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement.
• Liaise with customers to obtain necessary information for shipping documentation generation.
• Enter shipment data in freight management software system.
• To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers’ shipments.
• To provide necessary support to the Freight Logistics Department to assist in addressing customers’ enquiries and preparing quotations (where necessary).
• To prepare shipping documents.

Job Requirements

• Min Diploma or Degree Level or equivalent

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tan Sin Yong (Stella)

EA Personnel Reg No: R24124127

• MNC Company

• Basic $3000 - $3600 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Lorong Chuan (walking distance from MRT station)

• Working hours: Monday to Friday (8.45am to 5.45pm)
  

Job Responsibilities:

• May provide on time reporting, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers

• Research and resolve moderately complex problems, and research/tracking orders

• Order Management- SO or PO entry processing

• Order Backlog Management

• Enter Expedites in system

• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics

• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws

• Maintains and updates electronic and/or hard copy records as required

• Other duties as assigned

Job Requirements:

• Possess minimum Diploma qualification or equivalent

• Possess minimum 2 years of relevant experience in a manufacturing or electronics environment is preferred
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Handle over-the-counter transactions in an efficient and accurate manner
• Assist in customers’ enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the Bank’s products and services.
• Market and provide advisory on General Insurance to customers.
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback/escalation/complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

Requirements

• Minimum Diploma qualification
• Experience in delivering excellent customer journeys
• Ideally candidates who have prior experience in the financial service sectors
• Enjoy working in a fast-paced environment
• Excellent interpersonal and communication skills
• Meticulous and a good team player
• Highly adaptable, ability to deal with ambiguity
• Adapt to new way of working through our digital systems & tools e.g. Branch Connect system
• Certification in BCP (Basic Insurance Concepts & Principles) and PGI (Personal General Insurance) is required for this role. Thus candidates will be required to complete these 2 certification if they are selected for the role.
• Working hours are Mondays to Fridays and half-days on Saturdays (off in lieu will be granted for working on Saturdays)

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

[Job ID:1625205]

Responsibilities:

• Provide Japanese–English translation and interpretation for meetings, documents, and communications
• Manage end-to-end translation tasks, including planning timelines, clarifying requirements, and ensuring timely delivery
• Translate materials such as presentations, reports, newsletters, policies, and speeches with consistent terminology and formatting
• Review and refine translations to ensure accuracy, clarity, and quality standards
• Facilitate communication between Japanese-speaking and non-Japanese-speaking stakeholders
• Support management with administrative tasks, including travel arrangements, expense processing, meeting scheduling, and reporting coordination
• Take ownership of routine processes (e.g. claims and travel coordination) and escalate risks or exceptions when necessary.
• Maintain accurate records and documentation for continuity and handover

Requirements:

• Proficiency in Japanese language (JLPT N1 or equivalent) for liaising with Japanese-speaking clients and stakeholders
• Diploma or bachelor’s degree in any discipline
• At least 2 years of professional experience in translation and interpretation
• Proficiency in English language for liaising with English-speaking clients and stakeholders
• Strong written and verbal communication skills
• Proficiency in MS Office applications (Excel, Word, PowerPoint)
• Video editing skills are an added advantage
• Strong organisational and time management skills with the ability to work independently

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://www.goodjobcreations.com.sg/privacy-policy/

EA Personnel Name: Nasu Natsumi
EA Personnel Reg. no.: R26161771 
EA License no.: 07C5771

• Well established company
• Basic $ 3000 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships; providing and responding to customers'needs on carriage availability and order status.
• Able to negotiate rates and cargo space with carriers/airlines.
• Proactively anticipating problems for customers using daily reporting functions.
• Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
• Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
• Solicit sales to established accounts through outbound calls to existing customers.
• Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
• Responsible for maximizing loading and shipping methods for all orders.
• Participate in growth development and cross-training efforts.
• Provide and maintain monthly administrative reports and personal metrics.
• Perform other duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Min 1 year of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Responding to customer inquiries and providing details on airfreight services, pricing, schedules, and documentation requirements.
• Coordinating with internal departments to facilitate the efficient and timely handling of airfreight shipments.
• Assisting customers with booking shipments, arranging pickups, and tracking cargo in transit.
• Addressing and resolving customer concerns, disputes, and complaints professionally and promptly.
• Ensuring compliance with airfreight regulations and customs procedures.
• Promptly updating event milestones to maintain accurate shipment tracking.
• Maintaining precise records of customer interactions, transactions, and shipment details.
• Working closely with the operations team to streamline processes and enhance service quality.
• Keeping customers informed about any delays, schedule changes, or issues impacting their shipments.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Marymount (577177)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Care Executive (Memorial Product) | No cold calling

• Office Location: Jurong East, Singapore
• Working Hours: Mon – Fri 9am – 6pm, Sat 9am - 1pm
• Monthly Salary: Base + Commission + AWS
• Employment Type: Full time, Permanent Contract

Company Overview
The company is recognized for its dedication to quality and continuous improvement. With a supportive work environment and a focus on employee development, it offers stable career opportunities and growth in a dynamic industry.

Responsibility

• Lead Management – Follow up with customer leads, guiding them through the purchase journey with empathy and professionalism.

• Product Recommendation – Suggest memorial and keepsake products tailored to customer preferences and needs.

• Appointment Coordination – Manage consultations, enquiries, and follow‑ups to deliver a seamless customer experience.

• Customer Engagement – Assist clients in selecting suitable memorial products, fostering trust and satisfaction.

• Sales Growth – Drive sales through personalized interactions while nurturing long‑term customer relationships.

• Service Efficiency – Handle appointments and follow‑ups effectively to achieve customer satisfaction and meet business targets.

Requirement

• Minimum ITE education level in any field
• Possess Class 3 driving license
• Minimum 1-2 years in B2C sales experience
• Compassionate, empathetic, and good at building rapport with customers
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Operations Executive (Transport)

Salary: $3,200 – $3,800

Working Hours: Monday – Friday, 8:30am – 5:30pm

Location: Jurong East

Job Responsibilities

• Plan and coordinate daily delivery schedules to meet customer requirements.
• Assign and deploy drivers and vehicles efficiently.
• Monitor delivery progress and vehicle movements using GPS tracking systems.
• Liaise with customers, warehouse teams, plant operators, and shipping agents on delivery arrangements.
• Handle operational issues and urgent delivery requests.
• Monitor vessel movements through Portnet and Jurong Port systems.
• Coordinate inbound and outbound logistics activities.
• Prepare and verify transport, shipping, and delivery documents.
• Process Proof of Delivery (POD) and maintain accurate records.
• Manage driver scheduling, deployment, and trip reconciliation.
• Ensure compliance with safety regulations, customer requirements, and company procedures.
• Participate in rotational standby duties when required.

Requirements

• Diploma or equivalent qualification in Logistics, Supply Chain Management, Transportation, or related fields.
• Minimum 1 year of experience in logistics, transport operations, delivery scheduling, or fleet coordination.
• Good understanding of transport and logistics operations.
• Proficient in Microsoft Office applications, especially Excel.
• Strong communication, coordination, and problem-solving skills.
• Able to work independently in a fast-paced environment.
• Experience with Portnet, Jurong Port systems, GPS tracking, or transport management systems will be an advantage.
• Willing to participate in rotational standby duties.

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: loke.dexter@talentrecruitmentsg.com

Contact Number: 8168 8648

• MNC Company
• Basic $3000 - $3500 + Completion Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Lorong Chuan
• Working hours: Monday to Friday (8.45am to 5.45pm)

Job Responsibilities:

• May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).
• May Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics.
• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
• Maintains and updates electronic and/or hard copy records as required.
• Perform required transactions using SAP system to support the daily activities for consignment program
• Analyze customer’s forecast and liaise with customers closely to manage the fluctuations
• Maintains sufficient inventory on-site at all times to support customer
• Work closely with planners to ensure sufficient backlog is placed out to suppliers and follow up to ensure that necessary reschedules are done.
• Maintains a healthy inventory to generate good inventory turns
• Liaise with marketing and supplier for price extension
• Manage daily consignment pull data and consignment billing in SAP system
• Provide support to customer’s queries and requests on site
• Other duties as assigned.

Job Requirements:

• Possess minimum Diploma qualification or equivalent.
• Possess minimum of 2 years of related experience.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job description

• Greet, welcome, and attend to all visitors in a professional and friendly manner

• Manage incoming calls, direct them to the appropriate departments, and take accurate messages when necessary

• Identify customer needs and support sales opportunities where applicable

• Prepare quotations based on client requirements

• Process Sales Orders in the online ordering system

• Perform general administrative duties such as data entry, document scanning, filing, and maintaining records

• Carry out any other tasks, assignments, or projects as assigned by management
  

Requirements

• Diploma in any relevant discipline

• Computer literate with good knowledge in Microsoft Office

• Team player with good communication skills

• Customer service oriented

• Fresh graduates are welcome

Job Details:

• Working Hours: Mon - Fri 830am-530pm, Saturday half day 9am - 1pm
• Location: Clementi
• Contract (potential to convert to perm)
• Salary Range : UP $4,200

The main duties of this role are similar to a call centre/front-facing position, handling enquiries and providing support to students

Job Scope:

• Support daily operations (front facing customer service, replying email, handle phone calls) to ensure smooth delivery of student services
• Handle student enquiries and provide timely, accurate assistance
• Perform duties in line with team objectives and service standards
• Identify areas for process improvement and suggest practical solutions
• Ensure all student interactions comply with internal policies and regulatory requirements
  

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15978

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Working Hours

Monday – Friday
Office Hours

Job Summary

Support inpatient operations by conducting social and financial assessments, facilitating patient admissions and transfers, and coordinating care services to ensure smooth patient transitions and optimal bed utilisation.

Key Responsibilities

• Conduct social and financial assessments for inpatient referrals
• Provide financial counselling to patients and their families
• Prepare assessment recommendations to support patient care planning
• Support bed allocation and bed management activities
• Coordinate with multidisciplinary teams to facilitate patient admissions and transfers
• Participate in quality improvement initiatives to enhance operational efficiency and patient experience
• Maintain accurate documentation and records
• Support departmental projects and administrative duties as assigned

Requirements

• Degree in Psychology / Social Service or related discipline
• Experience in healthcare, social services, psychology, case management, or related fields is advantageous

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Jalan Pemimpin, Singapore 577177 (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Salary: Gross up to $3000
Location: Queenstown
Working Days: Mon-Fri (8am-6pm)

Key Duties:

• Manage incoming mails, parcels, payment collections, and monthly report preparation.
• Assist with service-related administrative tasks, including campaign checks, parts ordering, quotation preparation, purchase orders, and invoice issuance.
• Coordinate vehicle pickup and delivery arrangements and monitor outstanding service jobs.
• Follow up with customers on surveys and maintain accurate service, warranty, and job order records.

Requirements:

• Min 'O' Level
• Proficient in MS Office Applications

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Chloe Wong Reg No.: R26161743
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Salary: up to $5500

Duration: 6 months contract
Working Days & Hours: Mon-Fri Office Hours

Location: Shenton Way

Job Description:
• Review Safety Data Sheet (SDS) and ascertain the originality of the SDS.

• Check and verify Non-DG request.

• Check and verify chemical components in SDS.

• Respond to general enquiries and any other duties assigned by DG Team.

• Any other adhoc duties as assigned by the manager.

Job Requirements: Min Diploma/Degree in Logistics/Supply Chain/Business/Maritime or similar w min 3 yrs of relevant experience in dangerous goods

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Logistics Operations Executive

5.5 days, Mon-Fri 9am-6pm/ Sat 9am-1pm (Sat can WFH)

Salary: $2700-$3000

Location: Alexandra Road, BS Centre Singapore 159932 (Redhill)

Job Responsibilities:

• Liaise with operations and warehouse teams to ensure accurate and timely data processing
• Receive stock checklists, load items to store using trolley, and update records in the system
• Priorities and allocate pick-and-pack orders to courier partners for local and export deliveries
• Oversee store operations and inventory management for car accessories
• Monitor inventory levels, track stock movement, and forecast replenishment needs based on sales trends
• Maintain accurate stock records, manage stock rotation, and ensure timely restocking
• Process customer orders accurately and promptly for both online and in-store sales
• Coordinate preparation, packing, and shipment of orders with suppliers and logistics partners
• Track delivery status and resolve shipment delays, discrepancies, or errors
• Work closely with the sales team to ensure product availability and support customer requirements
• Handle customer enquiries related to order status, delivery, returns, and exchanges
• Prepare basic inventory and fulfilment reports and support other warehouse administrative duties as assigned

Requirements:

• Diploma or equivalent qualification in Logistics, Supply Chain, Business Administration, or a related field
• Basic understanding of warehouse operations, inventory control, and order fulfilment processes
• Able to handle data entry and update systems accurately and in a timely manner
• Comfortable with physical tasks such as loading items using a trolley
• Entry level is welcome to apply as training will be provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Working Hours

Monday – Friday
Office Hours

Job Summary

Support inpatient operations by conducting social and financial assessments, facilitating patient admissions and transfers, and coordinating care services to ensure smooth patient transitions and optimal bed utilisation.

Key Responsibilities

• Conduct social and financial assessments for inpatient referrals
• Provide financial counselling to patients and their families
• Prepare assessment recommendations to support patient care planning
• Support bed allocation and bed management activities
• Coordinate with multidisciplinary teams to facilitate patient admissions and transfers
• Participate in quality improvement initiatives to enhance operational efficiency and patient experience
• Maintain accurate documentation and records
• Support departmental projects and administrative duties as assigned

Requirements

• Degree in Psychology / Social Service or related discipline
• Experience in healthcare, social services, psychology, case management, or related fields is advantageous

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided