Total 2,870 Customer Service / Call Centre job vacancies

Customer Service at Reception Counter

Support customers, delivery staff, and vendors with a courteous and professional attitude.

Ensure the reception area remains clean, organized, and welcoming for all visitors.

Address customer inquiries regarding delivery status, scheduling, and services offered.

Inventory Control

Conduct daily verification of on-site items against the previous day's inventory.

Ensure all items are in their designated locations.

Accurately update and complete the inventory log for the respective shift.

Material Requisition and Replenishment

Assess daily replenishment needs from inventory checks and email request for approval.

Verify the delivery of materials requested and track their arrival.

Customer Relations

Coordinate receiving and proper handling of incoming packages. Ensure packages are logged, securely stored, and promptly delivered to customers.

Inspect packages for damage upon receipt, ensuring that all items meet the required standards before processing for delivery.

Marketing Initiative

Encourage potential customers to engage the services and highlight the benefits they will receive.

Develop marketing campaigns designed to drive sales and enhance brand visibility.

Requirements:

• Experience in Service/Retail sector is preferred. Fresh grads are welcome to apply too.

• Excellent verbal and written communication skills. 

• Friendly, approachable, and dedicated to providing a high level of service.

• Able to multitask in a fast-paced environment.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and experience with phone and scheduling systems.

Working Locations:

1. Jewel Arrival Hall
2. People's Park Complex (Chinatown)

Data Entry

Microsoft Excel

Microsoft Word

Data Entry

Microsoft Excel

Microsoft Word

Data Entry

Microsoft Excel

Microsoft Word

Data Entry

Microsoft Excel

Microsoft Word

Data Entry

Microsoft Excel

Microsoft Word

Data Entry

Microsoft Excel

Microsoft Word

Data Entry

Microsoft Excel

Microsoft Word

Data Entry

Microsoft Excel

Microsoft Word

Job Description

• Industry: Commercial Kitchen Equipment
• Position Title: Field Service Technician
• Working Location: Jurong West
• Working Hours: 5.5 days (Mon – Fri, 8.30 am – 5.15 pm, Sat, 8.30 am – 12.30 pm)
• Salary Package: Basic up to $3,800 + OT + Performance Bonus
• Duration: Permanent Role

Scope of Responsibilities:

• Report to the Service Manager regarding on-site repairs and/or pm jobs.
• Coordinate with customers on site arrival, departure and ensure that equipment are operating well before leaving the site; ensure that necessary work are completed satisfactorily before seeking customers' acknowledgement on the service job sheet and keep work area clean.
• Ensure that on-site work safety requirements are complied with at all times.
• Understand daily work targets, completed jobs and/or sales of parts.
• Assist in ad-hoc projects, when necessary.
• Perform overtime work, when necessary.
• Fresh grads are welcome to apply
• Singaporean & PRs preferred

Requirements:

• Nitec/NTC-2/3 or equivalent in Electrical, Mechanical or Mechatronics Engineering studies.
• Good working knowledge in electrical/mechanical
• Possess strong communication skills and proactiveness to resolve technical issues.

Faststream Recruitment has partnered with a global marine products and services market leader to identify, attract and engage an experienced Customer Service Executive.

Our clients are one of the world’s leaders in the marine products and services industry with a particular focus on the maritime and oil and gas markets. With an impeccable pedigree, a global reach and strong brand equity my clients are looking to add a high-performing and experienced Customer Service Executive to their team in Singapore.

The primary role as a Customer Service Executive is to manage all sales support and customer service activities of the Singapore accounts.

This role offers a hybrid working arrangement and 20+ days annual leave.

Job responsibilities:

• Manage the order-to-delivery process to ensure smooth delivery from start to end.
• Coordinating and processing of customer orders and related jobs, receive and register enquiries/orders in the system and ensuring all the information is correct
• Working closely with the sales team to understand and execute the pricing strategy with the assigned customer account
• Ensure delivery requirements are accurate and handling any changes in delivery requirements if needed
• Resolve and escalate any order related problems and service recovery if appropriate
• Identify business development opportunities through customer conversations
• Pro-actively promote our products and services to any customer when the opportunity arises
• Maintain accurate information in the system
• Coordinate with other departments when needed

The selected candidate will work and integrate into a vibrant, multicultural environment with an excellent and dynamic company culture. On offer is also an attractive salary package that is negotiable for the right candidate.

Should you wish to discuss this interesting position in more detail, please contact me at: pearlene.toh@faststream.com

Pearlene Toh (EA Reg no: R22108102)

Faststream Recruitment Pte Ltd, EA Licence no: 09C3403

Job Responsibilities

• Attend to patients
• Patient Registration
• Arrange Medical Appointments
• Assisting Doctors
• Cashiering Duties
• Assist patients in claim related matters
• Other administrative tasks as needed

Job Requirements

• Candidate must possess at least a GCE 'O' level.
• Willingness to learn new skills & knowledge
• Computer literate and proficient in basic computer software
• Work as a team player within a cohesive team in a fast-paced environment.
• Social skills in communicating with patients.
• Working hours: Mondays to Fridays (8.30 am to 5.30 pm) & alternate Saturdays (8.30 am to 1.00 pm)

Responsibilities

• Perform preventive and predictive maintenance on rotating equipment such as pumps, gearboxes, and diesel engines to ensure operational reliability
• Troubleshoot mechanical failures and conduct root cause investigations to improve equipment performance
• Lead and supervise the Maintenance Team during night shifts and weekends to execute preventive and corrective maintenance tasks effectively
• Train and mentor Maintenance Team members to enhance their technical skills and ability to perform complex maintenance activities
• Coordinate spare parts management with the Maintenance Team to support timely preventive maintenance
• Manage and liaise with vendors and contractors to ensure quality and timely completion of maintenance services
• Enforce compliance with safety standards across all maintenance activities to maintain a safe working environment

Required competencies and certifications

• Diploma in Marine or Mechanical Engineering or equivalent technical field
• Minimum 3 years of plant maintenance experience, preferably in oil & gas or marine terminal industry
• Practical skills in servicing, maintenance, and overhaul of pumps, rotating machinery, and static equipment
• Effective communication and team-building skills to lead and develop maintenance personnel
• Willingness to perform outdoor fieldwork

Other Information

• Attractive salary and bonuses
• Medical, dental, and insurance benefits
• Family benefits
• Travel allowance
• Applicants must be able to travel offshore to Pulau Busing via a 20-minute ferry ride

• Appointment slotting for prospective customers.
• Understand the applicant's requirements and provide appropriate information/advice.
• Documentation- scrutiny/checking and submission.
• Data quality of application information submission.
• Biometrics - fingerprint scanning
• Segregation of applications as per services
• Collection, handlover and deposit of cash for the day.
• Delivery of application to the mission on the same day.
• Selling value-added services required.
• Excellent communication and typing skills required ( English )
• Working experience in customer services ( 1 year , fresher also can apply )
• Flexibility in working hours
• Should be available to join immediately.
• Should be sincere and responsible towards the work.

Duties:

• Manage the Information Counter and professionally handle customer enquiries, feedback, and complaints with a courteous and service-oriented approach.

• Adhere to standard operating procedures, including housekeeping, opening and closing duties, stock-taking, and counter operations.

• Assist in the execution of promotional activities such as redemptions, lucky draws, and contests.

• Support the implementation of loyalty programmes by promoting membership, registering customers, and managing parking and voucher redemptions.

• Promote a customer-centric service culture while maintaining operational excellence individually and within the team.

• Perform additional duties as assigned by the manager.

Requirements:

• Able to commit to rotating shifts including weekends and public holidays
• Prior frontline customer service experience

Interested Applicants, please click Apply Now

Chow Zi Qing
R2199258
Revup Proservices Pte Ltd
EA.24C2366

Position:Customer Service Officer (Banking Sector)
Location: Jurong or Changi depending on preferred location andproximity from residence

Training: First 2 months of training will be conducted at Changi Location.

 WorkTimings: ROTATING MORNING
 Start time rotates between 8/9/10/11 am & ends at 5/6/7/8 pm including weekends & PH ( 1 week day off and 1 weekend off )

Job Requirements:
1. Comfortable with using computerapplications and tools.
2. Background in customer-facingroles (front or backend) is preferred.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.
- Uphold professional standards when interacting with customers
- Demonstrate flexibility in work deployment as needed.
- Assist Operations in managing customer requests and transactional follow-ups.
- On the job training will be provided.

Thanks, andBest Regards

KaranamVijaya Kiran

(EARegistration no: R1443178)

HP: +6592333815

RecruitmentManager

HeliusTechnologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/

Job Responsibilities :-

• Perform receptionist duties at front counter
• Register and triage patients on arrival to clinic
• Assist doctors during consultation including serving as chaperone
• Perform basic assessment for patient (e.g. blood pressure, visual acuity)
• Assist with minor procedures (e.g. nebulisers, swab tests)
• Assist in managing laboratory specimens
• Prepare and dispense medications
• Handle all transactions including payments and ensure proper documentation
• Ensure accuracy of clinical data entry into computer system
• Prepare submission for corporate and insurance / TPA claims
• Assist in management of medication and consumables supplies including stock-taking
• Arrange/book appointments for patients for follow-up treatment and vaccination
• Daily e-submission claims for different insurance schemes
• Maintenance of the physical facility of the clinic
• Perform data entry and closure of daily settlement
• Maintain filing system, coordinate appointments and other administrative duties
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Must be able to work 5.5 days work week, which includes Mondays to Fridays (full days) and Saturdays morning (half day)
• Ability to speak and read Mandarin to effectively communicate with and attend to Mandarin-speaking patients.
• Able to work in fast paced environment
• Team Player and Good communication skills
• Candidates with experience with insurance / corporate claims preferred
• Additional skills such as ECG and phlebotomy will be an advantage
• Those with more experience may be considered for Senior Position

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

Job Responsibilities:

• Conduct performance reviews with drivers to improve their service performance
• Identify recalcitrant drivers and take appropriate actions to deal with drivers, including termination of their service
• To assist in repo of Taxi
• Any other adhoc duties as assigned

Job Requirements

• Minimally GCE 'O' or GCE 'A' Level
• Computer Literate
• Good knowledge in investigation job
• Candidates who possess a driving license and Taxi Vocational License will be advantageous
• Team Player

Location : Geylang Bahru
Working Hours : 8am-5pm, 5/6 work days alternate rotation weekly, including weekends (open to work 9.30am-6.30pm)
Salary Range : Up to $3,000per month + VB + On Duty Incentive

Responsibilities

• Attend to incoming phone calls and respond to basic customer enquiries
• Record customer details and pass information to the Sales Team for follow-up
• Perform accurate data entry and maintain proper records
• Take turns holding the company duty phone; successful conversions will receive incentives
• Provide respectful and professional service in all interactions

Requirements

• Prior customer service or call-handling experience preferred
• Able to handle sensitive conversations with empathy and professionalism
• Comfortable working in the funeral services industry (no physical handling of deceased required)

Email resume to chiewjie@recruitlync.com
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

Key Responsibilities:

• Respond to customer enquiries via messages andsocial media platforms linked to our aesthetic clinic outlets.
• Manage e-commerce interactions by assistingcustomers who purchase skincare products online, including packing and droppingoff parcels.
• Maintain accurate inventory records, includingentering package and sales details.
• Handle order processing, including verifying orders, packing, and arranging delivery to ensure timely fulfilment.
• Assist with stock checks and report low stock or issues; coordinate with the warehouse when needed.
• Assist with minor video shooting tasks as required by the marketing team.

Requirements:

• Fluent in English; able to communicate effectively with Mandarin-speaking customers and suppliers will be an advantage
• Friendly, approachable, and service-oriented
• Detail-oriented and organised
• Comfortable using social media and e-commerce platforms
• Willing to assist with light creative tasks such as video shooting

Job Details:

• Contract: 1 year  + UP to 1 month completion bonus

• Working Hours: Mondays to Fridays, 9 am to 6 pm

• Working Location: Ang Mo Kio

Job Scope: 

• Order management - closing of orders and invoicing

• To follow up with native Korean speaking customers and business partners to manage quotations, order fulfilment, part returns management and collections follow up

• The focal point for external customers & business partners on quotations, order acceptance, order fulfilment, part returns management & collections follow-up.

• To respond to quotation requests & ensure that pricing, discounts, terms & conditions comply with company policies.

• To communicate & negotiate with external customers & divisions on products delivery dates.

• To implement key processes in Customer Services & be pro-active in initiating & leading projects to improve & streamline order management tasks.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15978

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

POSITION DESCRIPTION AND RESPONSIBILITIES

• Assisting in hospital admissions – outpatient, radiology, inpatient etc

• Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed

• Ensure that quality customer services are provided to all internal and external stakeholders

• Assist in AR, credit services and bad debt management

• Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters

• Assist with portering of patient around the hospital

• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.

• Follow up on any claims issues encountered.

• Rectify any erroneous claims rejected by the relevant parties, etc.

• To perform regular audit checks on patient collections

• Perform admission process, bill estimation and data entry to filing of insurance claims forms and collection of deposits

• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report

• Handle customers’ queries pertaining to admission process and services provided

• Prepare and send out Consolidated Invoices for Corporate Clients.

• Handle email and telephone enquiries relating to billing/payments, etc.

• Any other duties as assigned from time to time by Immediate Superior.

QUALIIFCATIONS/REQUIREMENTS

• Must be willing and able to perform rotating shift work of up to 12 hours per shift (44 hours per week), including night shifts, Saturdays, Sundays, and Public Holidays, in accordance with operational requirements. Applicants who are unable to meet the above requirements need not apply.
• GCE 'O' Level or equivalent
• 1 to 2 years of relevant working experience preferably in healthcare industry
• Team player with excellent analytical, interpersonal and communication skills
• Basic knowledge of accounting would be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills
• Preferably able to communicate in Chinese due to liaising with Mandarin speaking patients

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan & New Bahru).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan & New Bahru) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)