Total 2,870 Customer Service / Call Centre job vacancies

Time and Work Location - 9.30am to 7pm at Depot Road

To deliver excellent service quality at service counters which handle customer registrations and processing, enquiries and requests in accordance to service standards, processes and policies.

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

1. Receive and welcome the visitors with a polite and cheerful disposition
2. Register and enroll visitors facial recognition efficiently and accurately
3. Provide efficient queue management and crowd control where needed
4. Protect and maintain accurate and updated visitor records according to PDPA requirements
5. Key management including issue, return and accounting for all keys on a daily basis
6. Able to multitask and to work fast
7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
8. Monitor attendance and prepare report as needed.
9. Comply and adhere to SOPs, policies, guidelines and processes
10. Flexibility to change roster should there be a need to.
11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
12. To participate in digitisation exercises, organising files and documents as necessary.

• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

• Salary range: up to $3500 (depending on experience)
• Multiple locations available (North, North-east)
• Opportunities for career growth
  

A well-established and leading Healthcare organization is looking for passionate and service-oriented individuals to join them in delivering accessible, affordable, and quality healthcare. In this role, you will play a key part in providing a positive and seamless experience for the patients, from registration to discharge.

Job Responsibilities:

• Registering of patients, verifying personal and appointment details, and managing patient flow efficiently
• Coordinate and schedule patient appointments using the clinic systems, ensuring accuracy and timeliness
• Handle billing transactions, process payments, and assist with financial counselling or Medisave-related enquiries when needed
• Attend to patient enquiries and concerns, both in person and over the phone
• Maintain accurate patient records, prepare necessary documentation, and support the clinical team in daily administrative tasks

Job Requirements:

• Min. N/O ‘Levels required
• On-The-Job Training will be provided

Interested and qualified applicants, please email your resume in MS Word format to denise.tan@celecti.com.sg.

Denise Charlene Tan Su-yen (Ms.) | CEI Reg. No.: R1104480 | EA Licence No. 16C8045 | Tel no.: 96692031

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

No Experience Required – Training Provided
5 Days work week

Jobs Responsibilities:

• Attend to and manage enquiries in person/over the counter, and kiosk.
• Handle general enquiries, manage complaints and feedback.
• Routing resolve concern, and escalate cases if required.
• Ensure seamless experience, and other ad-hoc as required

Requirements:

• Singaporean Only
• Minimum O/A/H.Nitec/Diploma in any field or its equivalent

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233
ScienTec Consulting Pte Ltd | 11C5781

Job Description: 

• Greet guests at the front desk
• Handle registration and billing transactions
• Arrange and organise consultation appointments including scheduling of appointments and calling patients to remind them of appointments
• Receiving of phone calls and replying of emails
• General administrative and housekeeping duties within the branch
• Any other duties as assigned by the Management

Job Specification:

• Enjoys meeting and interacting with people from all walks of life
• Strong communication and interpersonal skills
• Willing to work retail hours 
• Knowledge of basic computer skills
• No experience required as training will be provided
• Full-time
• Locations: Island-wide available

Interested candidate please WhatsApp or send a copy of your resume to 88313478. Thank you.

Customer Service Specialist (Entry Level – Sales & Marketing Campaigns)

We’re looking for Customer Service Specialist to support and execute marketing campaigns on-site. This role is ideal for fresh graduates or individuals who enjoy interacting with people and representing brands.

Responsibilities

- Engage customers at marketing sites and events 

- Provide basic product/service information 
- Provide sales execution on the site

- Deliver positive customer experiences 

- Support on-ground marketing campaign execution 

Requirements

- Entry-level candidates welcome (training provided) 

- Comfortable with face-to-face customer interaction 

- Good communication skills and positive attitude 

What We Offer

- Hands on marketing exposure 

- Training and career progression opportunities 

- Supportive team environment

Key Responsibilities

1)     Administrative Functions

• Support the Service Manager in preparation of weekly and monthly service reports.
• Process meter billing and ensure accurate updates in the CRM system.
• Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.
• Maintain proper documentation and service records for audit and tracking purposes.

2)     Technical Functions

• Assist in the installation, setup, and configuration of copiers/ multifunction printers (MFPs) and smart office solutions.
• Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.
• Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).
• Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.

Requirements

• Diploma in Engineering, IT, Electronics, or related discipline.
• Experience in copier/MFP servicing, print solutions, or office automation systems.
• Sound knowledge of network setup (IP configuration, drivers installation).
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Willing to travel for on-site servicing across Singapore.

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,500 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 3,500 to SGD 4,500 monthly, 13th month, SGD 250 transport allowance

Specific Responsibilities

• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project
• Provides after sales technical support, troubleshooting and site service to customers in a timely manner to ensure that the product is operational.
• Handles wide range of diesel generator sets (small to large capacity) to provide support to departments in terms of service and training
• Ensures all technical and training documents are up-to-date and organized
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved
• Provides technical assistance on factory test of special projects
• Investigates root causes of failures and recommend solution
• To deal with customer on the warranty issues from technical aspect
• Performs any other service and training duties as and when assigned

Qualifications / Requirements

• Diploma in Mechanical Engineering with at least 2 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and South East Asia Region
• Prior experience with engines (MHI, MTU, John Deere, Volvo) will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Senior Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Responsibilities

Casework and Counselling

• Maintain at least 80% of active cases per quarter of which 100% to be supported with electronic recordings
• Conduct assessment, planning and intervention for cases
• Participate in internal and external case conferences, networking and case management meetings
• Document and evaluate case outcomes
• Develop and review appropriate intervention strategies
• Adhere to CSWP and SSNet processes in managing cases

Information and Referral

• Provide accurate information and refer clients to appropriate agencies for further intervention
• Attends to walk-in clients
• Adhere to CSWP and SSNet processes in managing referral

Programme – Groupwork / Community Work

• To provide support to Coordinator in planning, implementation, evaluation and documentation of the programme
• To plan and organise events and activities for clients

Qualifications and Requirements

• Degree or Post-Graduate Diploma in Social Work
• Min 3-5 years relevant work experience in Social Work setting
• Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset
• Possess effective organizational and follow-up skills, paying attention to detail
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

Responsibilities

• Serve as the main point of contact for customers, handling queries, requests, and feedback via phone and email in a timely manner. 
• Process and manage sales orders end-to-end, including stock allocation and coordination of delivery arrangements. 
• Build and maintain strong client relationships through regular communication and follow-ups. 
• Work closely with internal teams (e.g. logistics, operations) to resolve issues and ensure smooth order fulfilment. 
• Identify and address customer concerns effectively, escalating complex cases when necessary. 
• Gather and analyse customer feedback to support service improvements and enhance customer experience. 
• Prepare periodic reports on customer service performance and order activities. 
• Support ongoing initiatives to improve processes, service standards, and operational efficiency, including ad-hoc tasks when required. 

Requirements:

• Diploma in any discipline with at least 2 years of experience in customer service, order processing, or sales support. 
• Strong communication and interpersonal skills, with a customer-centric mindset. 
• Proficient in Microsoft Excel (e.g. VLOOKUP, Pivot Tables, basic formulas); experience with SAP is a plus. 
• Able to multitask, work independently, and handle issues effectively in a fast-paced environment;

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: 5WRV6XY5

Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Responsibilities:

• Provide excellent customer service at the collection counter, including order issuance and customer inquiries
• Handle product exchanges accurately and efficiently in accordance with company policies
• Assist with general warehouse and operational duties as required
• Perform ad-hoc tasks assigned by the supervisor to support daily operations

Requirements:

• Minimum GCE ‘O’ Level qualification
• Strong interpersonal and communication skills
• Pleasant and customer-oriented personality
• Able to work well in a team and in a fast-paced environment

Attention to: Debbie Tan

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registrations No: R1876431

To ensure a seamless and differentiated customer journey for Wealth customers with the intent to deepen customer relationship and business sustainability.

Job Duties:

• First Touch to receive and welcome customers.
• Digital Advocate to educate customers to bank digitally.
• Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates.
• Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, digi-banking and cards related request etc.
• Collaborates with team members and working partners for problem resolution.

Job Requirements:

• Digitally Savvy
• Customer service experience or are customer facing would be preferred
• Experienced in Mass Banking/ Retail Banking would be preferred

Interested candidates may send resumes to khaiven.tay@persolapac.com or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. Our full Privacy Policy is available at https://www.persolsingapore.com/policies.  If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Description:

• Attend to walk-in customers
• Handle over the counter transactions including cash deposits and withdrawals accurately
• Assist in customer's enquiries and ensure service delivery standards are met in achieving total customer satisfaction
• Prospect banking products and services to customers

Requirements:

• Good attitude with pleasant personality and a flair for customer service.
• Experience in handling cash transaction and counter experience have add an advantage.

Interested candidates may send resumes to khaiven.tay@persolapac.com or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. Our full Privacy Policy is available at https://www.persolsingapore.com/policies.  If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Job Description

• Serving the table
• Pour the tea
• Cleaning table

Requirements

• Able to carry heavy object
• No experience required

To submit your application, please apply online, email us at apply@rn-care.com or call +65 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900