oin us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us. 

The Assistant Manager/ Senior Assistant Manager for NUHS@Home will play a crucial role in supporting services planning, optimizing the operational workflow and providing administrative support for procurement of essential supplies. You will also be required to support the Department’s initiatives to generate publicity and leveraging social media platforms.

Job Responsibilities

 Clinical Service Development

• Manage all aspects of clinical service(s):Work closely with other departments to ensure a holistic service delivery that generates positive experience for patients along the continuum of care.Conduct proper planning of new clinical service(s) where assigned, which includes providing projections on workload, identifying resources required and getting the necessary approvals to secure these resources, and manage key project timelines to deliver the project(s) on a timely basis and within budget.Secure budget and monitor utilization as well as manage procurement of equipment and consumables to support the operation of the clinic / ward.

Clinical Initiative Support

• Support any Departmental-wide initiatives that impact clinical areas.
• Coordinate with internal i.e. legal, comms & external partners on initiative expansion.

Other Adhoc Tasks 

• Successful execution of other matters as and when assigned by RO and HOD.

Requirements

• Bachelor’s degree in business, healthcare, or a related field
• Strong communication, interpersonal, and planning skills, with the ability to build relationships with diverse stakeholders.
• Proven ability to work effectively in a fast-paced environment, managing and prioritizing multiple tasks.
• Excellent teamwork skills combined with the ability to work independently when required.
• Positive work attitude and adaptability to changing situations.
• Strong organizational and problem-solving skills, with keen attention to detail.
• Preferably 1 year of experience in project management, operations, or a related field, ideally in healthcare. However, prior experience in a hospital setting is not mandatory but may be advantageous.
• Familiarity with project management methodologies and tools (e.g., Gantt charts, project management software) is a plus.
• Proficient in Microsoft Office

Job Summary:
We are seeking a detail-oriented, people-focused and results-driven Assistant Manager, Service Excellence & Learning & Development to join our Hospitality team. This role is responsible for driving service excellence and learning initiatives across Hotels and Food & Beverage operations, ensuring consistent service standards, quality delivery, and impactful training programs. You’ll play a key role in cultivating a strong service culture, enhancing guest experience, and building organizational capability through effective learning and development strategies.

Key Responsibilities:

1. Service Audits & Compliance

• Partner with operational departments to plan and facilitate service audits across Hospitality operations (Hotels and F&B).
• Analyze audit findings to identify service gaps, compliance risks, and improvement opportunities.
• Establish corrective action plans, service standards, and targeted training programs to support service quality and performance improvement.
• Ensure compliance with safety and hygiene standards across all training activities and operational processes.

2. Guest Experience & Service Excellence

• Review and analyze guest feedback from multiple platforms, including surveys, online reviews, and internal feedback channels.
• Develop and implement service improvement initiatives and action plans to enhance guest satisfaction and experience.
• Identify service-related training needs and collaborate with operational leads to deliver targeted soft skills and service workshops.

3. Learning & Development Delivery

• Partner with departments to design, review, and enhance ongoing training programs aligned with operational and business needs.
• Lead onboarding programs and brand or service culture training to foster a proactive, guest-centric mindset.
• Facilitate Hospitality training programs, including Service Standards, Guest Experience, and Product Knowledge.
• Guide and coach operational leaders in developing effective on-the-job training (OJT) within their respective functions.
• Design and develop ad-hoc learning materials to address learning needs (i.e. workshops, PowerPoint, EDMs).
• Lead onboarding programs and brand or service culture training to foster a proactive, guest-centric mindset.
• Facilitate Hospitality training programs, including Service Standards, Guest Experience, and Product Knowledge.     
• Guide and coach operational leaders in developing effective on the-job training (OJT) within their respective functions.
• Design and develop ad-hoc learning materials to address learning needs (i.e. workshops, PowerPoint, EDMs).

Required Qualifications:

• Degree or Diploma holder, preferably in Hospitality, Hotel Management, or a related field.
• Advanced Certificate in Training & Assessment (ACTA) or equivalent training qualification preferred.
• Minimum 3 years of experience in service excellence or learning & development within hotels or reputable F&B establishments.
• Proven experience in designing and delivering stand-up training programs tailored to business needs.

Centre Manager (Student Development)

About the Role

Our client is seeking for a people-focused leader who believes that meaningful growth happens when individuals are given the right balance of guidance, support and opportunities to develop.

As Centre Manager, you will play a key role in shaping both the student and staff experience. Working closely with senior leadership, you will help strengthen centre operations, develop student mentors, improve practices and build an environment where students are encouraged to grow, explore and thrive.

This is more than an operational role. We are looking for someone who enjoys developing people, building capable teams and turning ideas into practical solutions. You are someone who is comfortable bringing structure to a dynamic environment while recognising that lasting improvements are achieved through relationships, trust and consistency.

Key Responsibilities

Team Leadership & Development

• Lead, coach and develop a team of student mentors, helping them build confidence, strengthen their capabilities and grow in their ability to support students effectively.

• Foster a culture of continuous learning, reflection and improvement within the team.

• Provide regular guidance, feedback and coaching to help team members navigate challenges and achieve their potential.

• Identify development opportunities and support the growth of future leaders within the organisation.

• Create an environment where team members feel supported, empowered and accountable for their work.

Student Experience & Engagement

• Work closely with student mentors to create a safe, engaging and positive environment that supports student growth and development.

• Support the team in managing student behaviours and challenges through practical, relationship-based approaches that encourage positive outcomes.

• Monitor student engagement and identify opportunities to improve participation, learning experiences and overall programme effectiveness.

• Partner with the team to develop strategies that balance structure, consistency and flexibility based on students' developmental needs.

• Help create an environment where students are encouraged to take ownership of their learning, build confidence and develop positive habits.

Operations & Continuous Improvement

• Oversee the day-to-day operations of the centre and ensure programmes are delivered effectively.

• Review existing practices, identify areas for improvement and implement practical solutions that enhance both the student and staff experience.

• Work closely with senior leadership to operationalise ideas, initiatives and long-term plans.

• Develop and maintain systems, processes and operating standards that support consistency, quality and accountability.

• Take ownership of operational challenges and work collaboratively with stakeholders to identify sustainable solutions.

• Support reporting, documentation and compliance requirements as required.

Stakeholder Management

• Build trusted relationships with students, parents, staff and external stakeholders.

• Communicate effectively and professionally while managing differing expectations and perspectives.

• Partner with families to support student development and maintain a positive centre experience.

• Serve as a key point of contact for operational and programme-related matters.

What We're Looking For

The successful candidate will likely be someone who:

• Enjoys helping others grow and finds fulfilment in seeing both students and team members develop over time.

• Believes that strong teams are built through coaching, support and trust rather than authority alone.

• Understands that a positive environment is created through relationships, consistency, clear expectations and mutual respect.

• Is comfortable balancing structure with flexibility, recognising that different individuals may require different approaches to succeed.

• Enjoys identifying challenges, experimenting with new ideas and continuously improving existing practices.

• Is naturally organised and able to bring clarity, structure and direction to complex situations.

• Takes ownership of issues and works collaboratively with others to find practical solutions.

• Is confident working with both children and adults and able to adapt their communication style accordingly.

• Has a genuine interest in developing people and building stronger teams.

Requirements

• Diploma or Degree in Education, Psychology, Youth Development, Social Services, Business Management or a related field.

• Experience leading teams within education, student care, enrichment, youth development, community services or similar environments.

• Demonstrated experience coaching, mentoring or developing team members.

• Strong interpersonal, communication and stakeholder management skills.

• Ability to manage both operational responsibilities and people development priorities.

• Experience implementing improvements, initiatives or operational changes will be advantageous.

Why this role?

This is an opportunity to play a meaningful role in developing both students and future leaders. You will have the chance to shape programmes, strengthen teams, improve practices and contribute to an environment where growth, learning and continuous improvement are valued.

EA Personnel: Sim Ee Targa

EA Reg ID: R1102530

EA Licence No.:24C2359

Strategic Planning & Business Execution

·        Execute the Customer Business Plan: Lead end-to-end implementation of Customer JBP for IC Category, reporting directly to Head of Sales.

·        Cross-Functional Collaboration: Partner closely with customers and operation team to deliver business plans. Collaborate with CSP / Shopper Marketing and Brand Team to build account-specific activation plans.

·        Performance Monitoring: Track and analyze customer sales performance. Actively work on business recovery plans to address business loss

·        Strategy Execution: Secure market leadership by successfully landing category strategies at operation level

Promotional & Investment Management:

·        Develop Integrated Promo Plans: Develop and implement the customer promo plan (incl. selling the plan at the customer) and managing promo investments.

·        Optimize Commercial Spending: Oversee promotional budgets, ensuring all Optimizing Promotional Sell Out (OPSO) inputs are completed accurately and on schedule.

·        Maximize Investment Levels: Strategically manage customer investments to maximize ROI for every promotion spent.

Negotiation & Commercial Alignment:

·        Close Commercial Deals: Negotiate promotional plans, including promo investment and strategic counterparts in strict alignment with TMICC category strategy.

·        Contract Accountability: Deliver agreed-upon commercial plans and actively track fulfilment of mutual commitments set in TTA agreements & JBP alignment.

Team Leadership & Advocacy:

·        Perfect Execution: Establish clear, actionable objectives and deliverables for Merchandiser Sales Team to ensure great execution.

·        Brand Diplomacy: Serve as an active ambassador for TMICC to maintain "Top of Mind" status and strengthen long-term relationships with customers.

·        Enterprise-First Mindset: Participate actively in internal TMICC meetings. Actively practice5i approach (Issue, Information, Insight, Implication & Implementation)

KEY REQUIREMENTS:

• Min 3 years in FMCG Sales Experience
• FMCG Modern Trade Experience
• Proficiency with Microsoft Office Tools

As an Assistant Manager/ Senior Executive, you will be part of the team in supporting the development and implementation of Advanced Care Planning and the Palliative Care sector in Singapore:

• Work with policy makers, community stakeholders, including service providers and hospitals to drive the development and implementation of the ACP programme; development and implementation of the National Strategy for Palliative Care including involvement in palliative care related pilot programmes, service models and funding policies that support, management of capability and capacity and enablers in the ecosystem. 

• Undertake other tasks as necessary to contribute to Division's objectives in sector development, capability building and outreach (e.g. conducting literature research, data analysis, etc.)

Job Requirements:

• Degree or equivalent in any field with at least 3 years of working experience in service planning and development in the healthcare or social care industry
• Experience in planning, project management in the public sector would be advantageous
• Experience in IT project management would be advantageous
• Systems thinking, resourceful
• Excellent written and persuasive communication skills
• Strong engagement and stakeholder management skills
• Strong analytical capabilities, coupled with basic skills in data analysis and statistics
• Strong at conceptualising ideas, coupled with a practical sense of what works in a complex environment and implement projects
• Candidates who are new in the workforce are welcome to apply

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Job Description

Key Responsibilities

Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

Ensures customer satisfaction with Company service and system performance.

Interviews, hires, and trains customer engineers as necessary to support regional business

Ensures employee satisfaction through:

- communication of business progress and all related action.

- setting goals and controlling achievements.

- establishing training and career development plans.

Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

Achieves guaranteed up time and other parameters as sold to customers

Promotes quality improvement processes to:

- reduce cycle time

- drive continuous improvement of technical performance 

- empower the work force.  Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions

Functional Knowledge

• Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families

Business Expertise

• Applies in-depth understanding of how own discipline integrates within the segment/function 

Leadership

• Manages multiple related teams, sets organizational priorities and allocates resources 

Problem Solving

• Identifies and resolves complex technical, operational and organizational problems 

Impact

• Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans

• Guided by business unit, department or sub-functional business plans

Interpersonal Skills

• Influences others internally and externally, including senior management

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Additional Information

Time Type:

Full time

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

We are seeking an experienced Service Delivery Manager – Process Excellence & Continual Service Improvement to oversee end-to-end IT service delivery while driving structured process improvement and automation initiatives. This role combines service delivery ownership with a strong focus on process gap identification, ITIL-based service management, continual service improvement (CSI), and compliance with quality and service management standards.

The role operates across hybrid environments (on-premises, cloud, and data center) and works closely with operations, engineering, cloud, security, and leadership teams to ensure services are reliable, efficient, compliant, and continually improving.

Key Responsibilities

1. Service Delivery Management

• Own end-to-end delivery of IT services across infrastructure and cloud environments.
  
• Ensure adherence to SLAs, KPIs, OLAs, and contractual commitments.
  
• Lead incident, problem, change, and service request management in line with ITIL best practices.
  
• Act as the primary escalation point for service delivery issues and client concerns.
  
• Conduct regular service reviews, performance reporting, and stakeholder updates.
  
• Oversee resource and capacity management to meet current and forecasted demand.
  

2. Process Gap Identification & Optimization

• Identify process gaps, inefficiencies, and control weaknesses across IT service operations.
  
• Perform root cause analysis (RCA) on recurring incidents and service failures.
  
• Benchmark existing processes against ITIL, ISO 9001, and ISO/IEC 20000 standards.
  
• Recommend and prioritize process improvement initiatives based on impact and risk.
  

3. Process Mapping & Documentation

• Develop and maintain AS-IS and TO-BE process maps for IT service management processes.
  
• Define process workflows, RACI models, controls, KPIs, and handover points.
  
• Maintain SOPs, runbooks, work instructions, and governance documentation.
  
• Ensure documentation supports audit readiness and operational consistency.
  

4. Continual Service Improvement (CSI)

• Drive Continual Service Improvement (CSI) initiatives aligned with ITIL principles.
  
• Apply Six Sigma / Lean (DMAIC) methodologies to improve efficiency, quality, and reliability.
  
• Track improvement actions, benefits realization, and measurable outcomes.
  
• Embed a culture of continuous improvement across service delivery teams.
  

5. Automation & Service Enablement

• Identify opportunities to automate manual or repetitive service delivery processes.
  
• Work with ITSM tools, workflow platforms, and reporting solutions to enable automation.
  
• Support creation of dashboards and metrics for service performance and process health.
  
• Improve service efficiency through tooling optimization and data-driven insights.
  

6. Governance, Risk & Compliance

Ensure service delivery and processes comply with:

o ISO 9001 (Quality Management Systems)

o ISO/IEC 20000 (IT Service Management)

Support internal audits, external audits, and compliance assessments.

Identify service risks and implement mitigation and control measures.

Collaborate with security teams to ensure alignment with cybersecurity and regulatory requirements.

Have knowledge of Government IM8 Security standard and policy practice

7. Stakeholder & Client Management

• Act as the single point of contact for clients and internal stakeholders on service matters.
  
• Translate technical and operational issues into business-focused insights.
  
• Partner with leadership to align service delivery and improvement initiatives with business objectives

Job Duties

• Under broad direction, supervises assigned staff for Pipeline and Process Services (PSL) within a Natural Work Area (NWA) (District/Location).
• Supervises employees engaged in delivery of the PSL's services and products.
• Leads employee behaviour and role-based competency by mentoring and developing to achieve excellence in PSL Service Quality and HSE performance.
• Assists the Field Service Quality Coordinator (FSQC) in Progressive Discipline for non-performing personnel. Completes performance evaluations of assigned staff under the direction of the FSQC. . Champions Process Improvement Initiatives (PII) within assigned Natural Work Area (NWA) (district/location).
• Champions Halliburton and Customer Health, Safety and Environmental (HSE). Engages employees in PII and all other PSL initiatives in the field. Assists in the implementation of new technology.
• Evaluates service quality within assigned NWA (district/location) with the goal of improving performance.
• Provides technical expertise and solutions to the customer.
• Performs follow-up activities regarding job performance.
• Job tasks, correctly performed, impact directly on cost containment, efficiency, and profitability of operations.

Requirement

• 5 years PSL experience.
• Must possess exceptional skills within the service line and a general understanding of other service functions.
• Given the nature of oil field service work, the ability to communicate effectively with others is necessary.
• Promotes safety awareness and environmental consciousness. Ensures compliance with Health, Safety, and Environmental (HSE) standards, practices and guidelines.
• Must possess or be capable of obtaining relevant offshore certificates in specific locations.

Qualification
Diploma