Total 19 Senior Executive level Customer Service / Call Centre job vacancies

Service Operations & Administration Executive (SAP) / Jurong /Contract

Industry: Engineering Services / Industrial Automation

SUMMARY

Drive the administrative efficiency of the service department by coordinating engineering service operations, managing workflows, and ensuring accurate administrative data control. This role bridges the gap between field engineers, sales, and corporate teams, ensuring all service contracts, work orders, and technical documentation are strictly processed through SAP and ServiceMax according to company compliance standards.

Responsibilities

• Service Workflow Coordination: Manage and track the end-to-end lifecycle of engineering service contracts, project milestones, and ad-hoc maintenance jobs.
• Work Order Management: Support the creation, assignment, and tracking of Work Orders (WO) in ServiceMax, ensuring field engineers complete entries for operational readiness.
• SAP Data & Process Management: Utilize SAP to release operational blocks, update contract milestones, verify customer accounts, and ensure all operational data complies with company workflows.
• Technical Documentation Control: Meticulously review, verify, and compile technical supporting documents, including Customer Purchase Orders (PO), Delivery Orders (DO), engineering timesheets, and third-party labor records.
• Operational Backlog Clearance: Monitor and clear outstanding administrative backlogs, ensuring all completed technical works are closed out promptly in the system.
• Cross-Functional Liaison: Act as the primary administrative link coordinating between Sales (for contract variations), Field Engineers (for job completion documentation), and internal corporate teams.
• Customer Inquiry Handling: Serve as the point of contact for customer administrative inquiries regarding service tracking, order verification, and job compliance details.
• Compliance & Audit Readiness: Maintain proper, auditable documentation for all service activities to meet internal processes and external reporting regulations.

Requirements

• Minimum 3 years of experience in project administration, service coordination, scheduling, or operational support roles within the Engineering sector.
• SAP Expertise (Mandatory): Hands-on proficiency in SAP operational workflows (e.g., project systems, sales/service order management, or data verification modules).
• Field Software Skills: Familiarity with ServiceMax or similar Field Service Management (FSM) software is a plus
• Industry Knowledge: Understanding of engineering documentation (e.g., technical service sheets, variation orders, site mobilization records).
• Core Competencies: Good organizational skills, high attention to detail, and excellent communication skills to effectively bridge technical engineers and corporate administration.

A fast-growing trading company with its Head quarter in the Philippines is now open for the following position:

We are looking for a meticulous and organized staff to support our Sales and Purchases operations. The ideal candidate should be proficient in handling all closed transactions, records, and possess strong administrative skills to ensure smooth day-to-day operations.

1.      Roles &Responsibilities

1. Process Sales, Purchases contract & other relevant documentation.
2. Collaborate with relevant teams to accurately prepare orders to be fulfilled.
3. Provide comprehensive support to management, ensuring efficient order operations, communications, documentation, and reporting activities.
4. Maintain company records, contracts and filing systems
5. Perform administrative and other ad-hoc duties as assigned

2. Requirements: -

• Self-motivated, responsible, and able to work independently.
• Able to manage deadlines and handle multiple tasks in a fast-paced environment.
• Meticulous and attentive to details and accuracy
• Excellent verbal and written communication abilities ( in both English and Chinese)
• Proficient in Microsoft Office especially Microsoft Excel
• Minimum GCE “N/O” Level with at least 1 year of relevant working experience
• Diploma or equivalent qualification in Business Administration or related field welcome
• Positive attitude with adaptability to changing priorities and willingness to learn
• Fresh graduates with relevant qualifications are welcome to apply. Training will be provided.
• Singaporeans and Singapore PR only

What We Offer:

• Salary: Competitive salary package
• Benefits: Medical, Insurance,13th month salary, Bonus, compulsory yearly salary increment.
• Position: Customer Services Assistant/Executive /salary – $2500 to 3500.

Work Schedule:

·      Worktime:9:00 am-6:00 pm

·      5 days’ workweek

·      Monday-Friday (Weekend off).

·      Immediate Vacancy & Full Time Permanent Job Role

Kick-start your journey in healthcare administration and operations. Join a dynamic team where you'll play a key role in supporting healthcare initiatives, coordinating administrative processes, and contributing to impactful projects that improve service delivery.

Responsibilities

• Provide professional customer service support and respond to enquiries from stakeholders and applicants
• Process, verify, and maintain grant applications, claims, reports, and related documentation
• Perform accurate data entry, records management, scanning, filing, and document tracking
• Liaise with applicants and external parties to follow up on submissions and resolve application-related matters
• Coordinate appointments, schedules, and administrative activities to ensure smooth operations
• Assist in the planning and execution of training sessions, workshops, and events
• Provide logistical and operational support for meetings, training programmes, and departmental initiatives
• Support user acceptance testing and system-related administrative activities
• Prepare correspondence, reports, and other documentation as required
• Handle general administrative duties and provide support to the team on various projects and assignments

Requirements

• Minimum GCE A Levels, Diploma, or equivalent qualification
• Strong interest in healthcare administration and operations
• Good organizational skills with strong attention to detail
• Able to manage multiple tasks effectively in a fast-paced environment
• Comfortable communicating with stakeholders and handling administrative processes
• Proficient in Microsoft Office applications
• Training will be provided for successful candidates
• Able to commit for a minimum of 3 months
• Able to commence work within a short notice period will be advantageous

Why Join Us?

• Gain valuable exposure to healthcare operations and administration
• Develop practical skills in project coordination, stakeholder management, and process administration
• Structured training and supportive team environment
• Opportunity to work on meaningful initiatives within the healthcare sector
• Enhance your professional experience in a highly respected industry

Interested applicants are invited to submit their updated resume to healthcaretemps@recruitexpress.com.sg.

Please indicate "Healthcare Administration Coordinator" in the email subject header.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Job Responsibilities:

- Attend to customer enquiries & feedback

- Support the mall's marketing activities, gift redemptions, mall promotions & loyalty program and perform general admin duties

- Any other duties as assigned

Job Requirements:

- At least 1 to 2 years relevant experience

- Proficient in MS Office

- Pleasant disposition with outstanding communication, problem solving and negotiation skills

- Ability to multi-task with high level of initiatives

- Team player with ability to work independently

Requirements

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

Customer Support

Logistics and Supply Chain Support

Support in General Administration Activities

Customer service oriented

Able to do multitasking

Excellent in computer skills

Excellent in communication skills

Duties & Responsibilities:

Customer Service and Sales Support

-Provide assistance to customers, address inquiries and issues, and support the sales team to enhance customer satisfaction and drive sales.
-Samples processing
-Issuance of Purchase Contract, Sales Contract, PFI, Commission orders
-Payment collections

Logistics and Supply Chain Support
-Shipping Documents
-Products brochure, Specifications, Certifications and others

Admin and travel desk

-Handle day-to-day administrative tasks and manage travel arrangements, including bookings, itineraries, claims processing, meetings and related coordination for staff.

About the Role

Yew Tree Academy Student Care @ Yew Tee is seeking a responsible and organised individual to support the centre's daily administrative and operational functions. The role involves working closely with parents, teachers, and management to ensure the smooth running of the centre.

Key Responsibilities

• Manage student enrolment, withdrawal, attendance, and record keeping
• Handle parent enquiries via phone, WhatsApp, email, and in person
• Prepare invoices, monitor payments, and follow up on outstanding fees
• Maintain student and administrative records accurately
• Coordinate schedules, events, programmes, and centre communications
• Support procurement and inventory tracking of centre supplies
• Provide general administrative support to the management team

Working Hours & Benefits

• Salary: $1,800 – $2,300, depending on qualifications and experience
• Monday to Friday, 10:00am – 7:00pm
• Daily lunch and tea provided
• Medical reimbursement
• Supportive and collaborative work environment
• Convenient location near Yew Tee MRT

Requirements

• Diploma in Business Administration or related discipline preferred
• Minimum 1 year of administrative experience
• Proficient in Microsoft Office applications
• Organised, detail-oriented, and able to manage multiple tasks
• Good communication and interpersonal skills
• Experience in education, student care, childcare, or enrichment centres will be an advantage

Core Skills

• Administrative coordination
• Parent communication
• Billing and payment tracking
• Data entry and record management
• Microsoft Office applications
• Organisation and time management
• Customer service

How to Apply

Please send your résumé via WhatsApp to (65) 8914 3210 or email HappyDays@YewTreeAcademy.com.

Only shortlisted candidates will be contacted.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable applications for the position of Executive, Student Services Centre and Admissions in the Office of Academic Administration & Services.

The Student Services Centre (SSC) delivers high-quality, integrated services that support students from admission through graduation and beyond. We are looking for a motivated and service-oriented individual to join our SSC. The successful candidate will play a key role in supporting students and alumni by delivering efficient, accurate and high-quality services.

Responsibilities

You will oversee a comprehensive suite of student-facing services, ensuring seamless operations, high service standards, and a consistently positive experience for students, alumni, and faculty. You will lead process improvements, champion service innovations, and guide the team to deliver accurate, timely, and student-centric solutions across admissions, scholarships, financial assistance, insurance schemes, and other key service areas.

• Attend to a wide range of student and alumni enquiries via counter, email and phone, providing timely and accurate assistance.

• Deliver quality frontline services such as fee collection, issuance of status letters, and replacement of certificates and transcripts.

• Process payments received via bank transfer and at the SSC counter, and update records in the SAP system.

• Maintain and update SSC-related information in the NIE Student Portal.

• Support student admissions and matriculation exercises, including student pass processing, student concession card applications and document verification.

• Support the SSC Manager in preparing the SSC annual budget.

• Assist the Budget Manager with departmental budgeting matters.

• Participate in ad hoc projects and initiatives.

• Undertake any other duties as assigned.

Requirements

• A Polytechnic Diploma.

• At least 3 years of relevant experience in providing a broad range of student services within a university or similar educational environment.

• Service-oriented, with a strong passion for delivering excellent customer experiences to students and alumni.

• Excellent interpersonal and communication skills, with the ability to build and maintain positive working relationships.

• Strong organisational skills with the ability to multi-task, prioritise effectively, meet deadlines, and produce accurate, high-quality and detail-oriented work.

• Possess strong analytical and problem-solving abilities, with sound judgement and the ability to make timely decisions.

• Proficient in Microsoft Office applications

• Experience with process automation or Robotic Process Automation (RPA) tools will be an advantage.

• Demonstrates professionalism, discretion, and adherence to institutional policies and confidentiality requirements.

• Able to support overtime duty once a week; flexibility to adapt to varying work schedules is required.
  

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus.  This is subject to the availability of seats.

Job Expectations

• Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests’ complaints, requests and inquiries.
  
• Collaborate closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
  
• Establish contacts with house guests/ long-staying guests and offer assistance when needed.
  
• Conduct courtesy calls to guests.
  
• Stay well-versed and updated on all tourist-related information.
  
• Maintain and manage stock of promotional materials for daily operations.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Minimum Secondary school education or equivalent; hospitality or customer service experience preferred.
  
• Friendly and service-oriented, with good communication and interpersonal skills.
  
• Team player who can work closely with Front Office and other hotel departments.
  
• Neat and professional appearance with a positive work attitude.
  
• Willing to work rotating shifts, weekends, and public holidays.
  

Locations Available: 

• The Barracks Hotel Sentosa
  
• The Outpost Hotel Sentosa
  
• Oasia Resort Sentosa
  
• Village Hotel Sentosa
  

Responsibilities

• Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests’ complaints, requests and inquiries.
  
• Collaborate closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
  
• Establish contacts with house guests/ long-staying guests and offer assistance when needed.
  
• Conduct courtesy calls to guests.
  
• Stay well-versed and updated on all tourist-related information.
  
• Maintain and manage stock of promotional materials for daily operations.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Minimum Secondary school education or equivalent; hospitality or customer service experience preferred.
  
• Friendly and service-oriented, with good communication and interpersonal skills.
  
• Team player who can work closely with Front Office and other hotel departments.
  
• Neat and professional appearance with a positive work attitude.
  
• Willing to work rotating shifts, weekends, and public holidays.
  

Locations Available: 

• The Barracks Hotel Sentosa
  
• The Outpost Hotel Sentosa
  
• Oasia Resort Sentosa
  
• Village Hotel Sentosa
  

Responsibilities

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries.
  

• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures.
  

• Establish contacts with house guests/long-staying guests and renders assistance when necessary.
  

• Make courtesy calls to guests.
  

• Requisite and keep stock of promotional materials for daily operations.
  

• Ensure efficient and courteous services in baggage, transport handling and general enquiries.
  

Requirements

• O-Level or equivalent.
  

• Willing to perform rotating shifts.
  

• Positive attitude with outgoing personality and good communication skills.
  

• Experience in hospitality and knowledge of Opera will be advantageous.
  

Available Location: Oasia Hotel Novena

Responsibilities

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  
• Make courtesy calls to guests
  
• Requisite and keep stock of promotional materials for daily operations
  
• Ensure efficient and courteous services in baggage, transport handling and general enquiries
  

Requirements

• O-Level or equivalent
  
• Willing to perform rotating shifts
  
• Positive attitude with outgoing personality and good communication skills
  
• Experience in hospitality and knowledge of Opera will be advantageous
  

Available Location: 

• Orchard Rendezvous Hotel

Working Hours: Monday to Friday ONLY. Closed on Weekends and Public holidays

42.5 working hour per week, 8.5 hours per day.

Expected shift hours from 7 am to 4.30 pm, 7.30 am to 5 pm, 8 am to 5.30 pm, 8.30 am to 6 pm, 9 am to 6.30 pm

Locations: Will base near to where you stay

East: Geylang East, Bedok, Fengshan, Pasir Ris Central

West: Jurong West, Boon Lay, Jurong West Jewel

Central: Henderson

Job Description

- Perform activities for daily living (ADLs)

- Escort and assist seniors during transportation to and from the care centre ensuring their safety and comfort throughout the journey

- Social and recreational engagement (facilitate and participate games & activities with seniors)

Interested candidate, kindly send a copy of your resume to: jessicafong@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: jessicafong@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Expectations

• Create positive and memorable guests’ experiences within the hotel lobby and reception area.
  
• Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries.
  
• Maintains comprehensive and accurate knowledge of guests’ arrivals, events, amenities, outlets, and general information.
  
• Maintains close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
  
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
  
• Approach any additional tasks assigned by superiors diligently and professionally.
  

Sentosa Cluster

• Oasia Resort Sentosa
  

Requirements

• Minimum completion of PSLE or its equivalent.
  
• Able to work rotating shifts, weekends and Public Holidays.
  
• Positive attitude with an outgoing personality and good communication skills.
  
• Those without experience are welcome to apply.

Company Overview / Employee Value Proposition

Founded in 2000, PLG started modestly as a freight forwarding company and has grown to a company size of over 198 employees throughout Asia and Europe. We are a fast developing logistics provider operating in 20 locations over 11 countries. We provide customized and cost-effective integrated logistics solutions to our clients through comprehensive networks, operation excellence and professional personnel. Today, PLG owns a huge 700,000 square feet flagship logistics hub located next to Tuas Mega Seaport & operating in 6 other lease warehouse sites amounting to total 1.4 million square feet spaces We leverage our deep Asian expertise, strong established networks, strategic partnerships and customised technology-based integrated logistics solutions to fulfill demands even under uncertainty. Our dedicated people, agile thinking and multimodal solutions empower our customers to achieve operational efficiencies, cut costs, lower risk and focus on their core work. We are bravely seeking new frontiers and changing the way logistics operates in Asia and beyond. PLG – Asian Expertise, Global Connections.

Job Summary

Serve as the main point of contact for customers by managing inquiries, resolving issues, and ensuring customer satisfaction through professional communication and timely follow-up.

Responsibilities

• Handle customer inquiries and resolve issues through emails, calls, and messages to maintain positive customer relationships
• Enter and update customer and warehouse data accurately in management systems to ensure reliable records
• Generate and submit timely reports on inventory, orders, and billing to support operational transparency
• Coordinate with warehouse and logistics teams to verify accurate order fulfillment and shipment processes
• Prepare, review, and maintain documentation related to customer orders, billing, and inventory for accuracy and compliance
• Generate and review billing invoices and assist with inventory reporting to support financial accuracy
• Perform additional duties as assigned by supervisors to support team objectives

Preferred competencies and qualifications

• Minimum Nitec / Higher Nitec in Business Administration, Logistics & Supply Chain, or related fields
• Good interpersonal and communication skills demonstrated through effective customer interaction
• Ability to start work immediately or within short notice

Other Information

• Company transport provided to and from Joo Koon MRT Station

Responsibilities:

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements:

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

What the role involves:

Reception

1. General Reception: Greeting visitors, answering phones, handling inquiries.

Postal

2. Franking Postages: Manage franking of mail and maintain postal franking dockets.

Airport Pass Coordination

3. Airport Letters: Prepare letters needed for airport applications.

4. Airport Pass Application: Apply for airport passes as required.

Permits and Applications

5. PSA Applications:

o Prepare online applications for PSA temp and permanent permits.

Maintenance and Compliance

6. Contracts Update: Update maintenance contracts and ensure filing and certification are current.

7. License Management: Maintain records for licenses and certifications (filing & intranet).

Internal Communication

8. Phone & Seating List: Update the contact and seating arrangement list.

Supplies Management

9. Ordering Supplies: Order name cards, stationery, groceries, self-inking stamps, and water dispensers.

Vehicle Management

10. VPC Renewal: Handle renewal of Vehicle Permits (VPC) and manage billing to contractors.

11. Petrol Cards: Apply for and cancel petrol cards as needed.

Purchasing and Payments

12. Purchase Requisitions: Raise Purchase Requests (PR) for any needed purchases.

13. Forklift Permit Renewal: Manage the renewal of forklift driving permits.

14. Parking Management: Update, apply for, or terminate season parking at the Central Area Committee (CAC).

15. Purchase Orders: Generate Purchase Orders (PO) and send them to suppliers.

16. Payment Preparation: Prepare payments for golf clubs and other recreational facilities (Tenah Merah Country Club, Sentosa Golf Club, Southlinks).

Requirements:

1. O-Level

2. Microsoft Word;Microsoft Excel;Microsoft Powerpoint;

3. Willing to learn

4. 1 to 2 Years of relevant / related experience

Job Summary

Provide comprehensive administrative and receptionist support to ensure smooth office operations, effective communication, and excellent visitor experience.

Responsibilities

• Prepare and distribute internal communications, memos, and reports to support clear information flow
• Organize and maintain electronic and hard copy filing systems for easy document retrieval
• Manage office supplies inventory by monitoring stock levels and ordering replenishments timely
• Coordinate maintenance and repairs of office equipment by liaising with vendors
• Arrange travel bookings including flights, hotels, and transportation for staff and clients
• Schedule appointments, meetings, and conference rooms coordinating with internal and external parties
• Sort and distribute incoming mail and parcels; prepare outgoing mail and parcels for shipment
• Coordinate ordering and distribution of employee name cards
• Plan and organize office events by managing catering, venue bookings, and logistics
• Assist in employee welfare arrangements to support staff well-being
• Provide administrative support to departments such as finance and human resources as assigned
• Perform data entry, classification, filing, and record maintenance ensuring accuracy and confidentiality
• Create and maintain employee files in compliance with company policies and regulations
• Greet visitors, clients, and employees warmly to create a professional reception atmosphere
• Respond to telephone and electronic enquiries, forwarding to appropriate personnel and taking accurate messages
• Handle correspondence including emails and phone calls efficiently
• Maintain a clean and organized reception area reflecting a professional image
• Perform other ad hoc duties as assigned by supervisor

Job Responsibilities

• Provide fast, skillful and accurate blood collection for patients using venipuncture, capillary and heel-prick
• Perform phlebotomy, ECG, spirometry in an accurate, efficient and professional way
• Ensure work area is clean and tidy. Ensure compliance with infection control guidelines
• Ensure 2 identifier is performed for every patient prior to collection before performing test for patients
• Ensure proper documentation for traceability and in adherence to good documentation practices.
• Ensure compliance to workplace safety, hand hygiene and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service to all external and internal clients (patients, doctors, vendors) over the counter or on the phone

Required Skills and Experience

• Recognised N/O Level/ITE Certificate/Diploma in Biomedical Sciences, Nursing, Health Sciences or a Certificate in phlebotomy
• Experienced in performing phlebotomy in a fast-paced environment (at least 2-5 years)

• Greet and assist patients in a professional and friendly manner.

• Handle patient registration, appointments, and related administrative tasks.

• Respond to patient enquiries promptly and provide accurate information.

• Maintain patient records and update relevant databases.

• Support the healthcare team in daily operations and patient flow.

• Ensure a positive patient experience through effective communication and care.
  

  We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

  EA License No: 20C0270

  EA Personnel No: R22110980

  EA Personnel Name: Lim Hooi Mei