Total 20 Senior Executive level Customer Service / Call Centre job vacancies

Job Responsibilities

• Handle customer enquiries via phone, email, and walk-in customers.
• Process sales orders, quotations, invoices, and related documents.
• Coordinate with internal departments to ensure smooth order fulfilment and customer satisfaction.
• Maintain accurate customer records and filing systems.
• Assist in scheduling appointments and administrative duties.
• Follow up on customer requests, payments, and outstanding matters.
• Provide general administrative support to the team and management.

Requirements

• Minimum 1 year of relevant experience in customer service and administrative support.
• Good communication and interpersonal skills.
• Self-motivated, responsible, and able to work independently.
• Strong team player with the ability to work cohesively with team members.
• Proficient in Microsoft Office applications.
• Positive attitude and willingness to learn.

Preferred Traits

• Customer-oriented with good problem-solving skills.
• Able to multitask and work in a fast-paced environment.
• Detail-oriented and organized.

Job Responsibilities

• Handle customer enquiries via phone, email, and walk-in customers.
• Process sales orders, quotations, invoices, and related documents.
• Coordinate with internal departments to ensure smooth order fulfilment and customer satisfaction.
• Maintain accurate customer records and filing systems.
• Assist in scheduling appointments and administrative duties.
• Follow up on customer requests, payments, and outstanding matters.
• Provide general administrative support to the team and management.

Requirements

• Minimum 1 year of relevant experience in customer service and administrative support.
• Good communication and interpersonal skills.
• Self-motivated, responsible, and able to work independently.
• Strong team player with the ability to work cohesively with team members.
• Proficient in Microsoft Office applications.
• Positive attitude and willingness to learn.

Preferred Traits

• Customer-oriented with good problem-solving skills.
• Able to multitask and work in a fast-paced environment.
• Detail-oriented and organized.

A fast-growing trading company with its Head quarter in the Philippines is now open for the following position:

We are looking for a meticulous and organized staff to support our Sales and Purchases operations. The ideal candidate should be proficient in handling all closed transactions, records, and possess strong administrative skills to ensure smooth day-to-day operations.

1.      Roles &Responsibilities

1. Process Sales, Purchases contract & other relevant documentation.
2. Collaborate with relevant teams to accurately prepare orders to be fulfilled.
3. Provide comprehensive support to management, ensuring efficient order operations, communications, documentation, and reporting activities.
4. Maintain company records, contracts and filing systems
5. Perform administrative and other ad-hoc duties as assigned

2. Requirements: -

• Self-motivated, responsible, and able to work independently.
• Able to manage deadlines and handle multiple tasks in a fast-paced environment.
• Meticulous and attentive to details and accuracy
• Excellent verbal and written communication abilities ( in both English and Chinese)
• Proficient in Microsoft Office especially Microsoft Excel
• Minimum GCE “N/O” Level with at least 1 year of relevant working experience
• Diploma or equivalent qualification in Business Administration or related field welcome
• Positive attitude with adaptability to changing priorities and willingness to learn
• Fresh graduates with relevant qualifications are welcome to apply. Training will be provided.
• Singaporeans and Singapore PR only

What We Offer:

• Salary: Competitive salary package
• Benefits: Medical, Insurance,13th month salary, Bonus, compulsory yearly salary increment.
• Position: Customer Services Assistant/Executive /salary – $2500 to 3500.

Work Schedule:

·      Worktime:9:00 am-6:00 pm

·      5 days’ workweek

·      Monday-Friday (Weekend off).

·      Immediate Vacancy & Full Time Permanent Job Role

Job Responsibilities:

- Attend to customer enquiries & feedback

- Support the mall's marketing activities, gift redemptions, mall promotions & loyalty program and perform general admin duties

- Any other duties as assigned

Job Requirements:

- At least 1 to 2 years relevant experience

- Proficient in MS Office

- Pleasant disposition with outstanding communication, problem solving and negotiation skills

- Ability to multi-task with high level of initiatives

- Team player with ability to work independently

Requirements

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

Job Description: Customer Service & Administration Executive

Job Summary

The Customer Service & Administration Executive is responsible for providing excellent customer support and administrative assistance to ensure smooth daily operations within the service center. This role involves managing customer inquiries, coordinating service appointments, maintaining records, processing documentation, and supporting the service team in delivering exceptional customer satisfaction.

Key Responsibilities

• Welcome customers and visitors in a professional and friendly manner.
• Handle incoming calls, emails, and customer inquiries promptly and professionally.
• Schedule and coordinate vehicle service appointments with customers and workshop staff.
• Prepare and process service orders, quotations, invoices, and related documentation.
• Maintain accurate customer, vehicle, and service records in the company database.
• Follow up with customers regarding service status, completed repairs, and customer feedback.
• Resolve customer concerns and complaints efficiently while ensuring customer satisfaction.
• Support warranty claims processing and other service-related administrative tasks.
• Coordinate communication between customers, service advisors, technicians, and management.
• Assist with filing, data entry, report preparation, and general office administration.
• Maintain and update customer information and service history records.
• Ensure compliance with company policies, procedures, and customer service standards.
• Maintain the cleanliness, organisation, and overall presentation of the customer lounge and reception area to provide a comfortable and welcoming environment.
• Monitor and replenish lounge amenities, refreshments, and reading materials as needed.
• Conduct regular inspections of the customer waiting area and coordinate with housekeeping or relevant personnel to ensure cleanliness and maintenance standards are met.
• Support ad hoc administrative duties and projects as assigned by management.

Requirements

• Diploma, Certificate, or equivalent qualification in Business Administration, Customer Service, or a related field.
• Previous experience in customer service, administration, or the automotive industry is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Experience with CRM systems or dealership management software is an advantage.
• Ability to work independently and collaboratively in a fast-paced environment.
• Customer-oriented mindset with strong problem-solving skills.
• Professional appearance and positive attitude.

Key Competencies

• Customer Service Excellence
• Administrative Coordination
• Customer Relationship Management
• Communication Skills
• Time Management
• Attention to Detail
• Problem Solving
• Teamwork
• Record Management
• Organizational Skills
• Service Excellence and Customer Satisfaction Focused Approach

The Opportunity:

Adecco is partnering with an established multinational organisation within the industrial solutions sector, and we are looking for a Service Admin Executive to support their service team on a 1-year contract basis.

This role will be suitable for candidates who are detail-oriented, system-savvy, and comfortable handling invoicing, billing coordination, AR follow-ups, and internal administrative processes within a fast-paced service environment.

• Employment Type:1-Year contract
• Location: West Region
• Working Hours: Monday - Friday, 8:30am to 5:30pm
• Salary Package: Up to $4,300 + 1-month Completion Bonus

The Job:

• Prepare and issue invoices for service contracts, projects, and ad-hoc service jobs
• Ensure completed Work Orders are reviewed and invoiced promptly
• Manage monthly and milestone billing cycles
• Review supporting documents such as PO, DO, and service-related documents
• Monitor outstanding invoices and follow up on overdue payments
• Assist in resolving invoice discrepancies, rejections, and billing-related issues
• Coordinate with Sales, Service Engineers, Finance, and customers on billing matters
• Maintain accurate documentation and support audit/internal reporting requirements
• Support internal reporting, audit requirements, and process compliance

The Talent:

• Prior experience in administration, invoicing, billing, AR support, service coordination, or operations support
• Familiarity with SAP, ServiceMax, or other ERP/service systems will be highly advantageous
• IT-savvy and comfortable learning new systems
• Strong attention to detail and accuracy
• Good communication and coordination skills
• Ability to follow through on pending matters independently
• Able to start immediately or on short notice is highly advantageous

Next Steps:

• Prepare your updated resume and apply via this application or send your resume in MS Word format to vanessa.lew@adecco.com. We look forward to connecting with you.
• Only shortlisted candidates will be notified.

Vanessa Lew
Direct Line: 6697 7933
EA License No: 91C2918
Personnel Registration Number: R25159290

About the Role

Yew Tree Academy Student Care @ Yew Tee is seeking a responsible and organised individual to support the centre's daily administrative and operational functions. The role involves working closely with parents, teachers, and management to ensure the smooth running of the centre.

Key Responsibilities

• Manage student enrolment, withdrawal, attendance, and record keeping
• Handle parent enquiries via phone, WhatsApp, email, and in person
• Prepare invoices, monitor payments, and follow up on outstanding fees
• Maintain student and administrative records accurately
• Coordinate schedules, events, programmes, and centre communications
• Support procurement and inventory tracking of centre supplies
• Provide general administrative support to the management team

Working Hours & Benefits

• Salary: $1,800 – $2,300, depending on qualifications and experience
• Monday to Friday, 10:00am – 7:00pm
• Daily lunch and tea provided
• Medical reimbursement
• Supportive and collaborative work environment
• Convenient location near Yew Tee MRT

Requirements

• Diploma in Business Administration or related discipline preferred
• Minimum 1 year of administrative experience
• Proficient in Microsoft Office applications
• Organised, detail-oriented, and able to manage multiple tasks
• Good communication and interpersonal skills
• Experience in education, student care, childcare, or enrichment centres will be an advantage

Core Skills

• Administrative coordination
• Parent communication
• Billing and payment tracking
• Data entry and record management
• Microsoft Office applications
• Organisation and time management
• Customer service

How to Apply

Please send your résumé via WhatsApp to (65) 8914 3210 or email HappyDays@YewTreeAcademy.com.

Only shortlisted candidates will be contacted.

Company Overview

Founded in 2017, Concept First is Singapore’s first Physics and Math Specialist Centre with an in-house Physics Lab. We go deep in 2 subjects and deliver results for secondary and JC students across Singapore.

Job Summary

Join Concept First Learning Centre as an Admin Executive to manage front-line communications, support student enrolment, and maintain smooth centre operations across multiple outlets.

Why join Concept First:

1. A meaningful role with a clear purpose of supporting and enhancing the learning experience of our students.
2. People-first culture where team members supports one another to achieve clearly established aligned goals.
3. Mentoring and coaching from the management team ensure that every team member receives consistent support and development opportunities.
4. Clear career progress route.

Your career progression track

Admin Executive → Senior Admin Executive → Centre Manager → Operations Manager

Attractive sales commission for Senior Admin Executive roles and above.

Job Responsibilities

1. Lead Conversion Support

• Convert walk-in and WhatsApp enquiries into direct enrolment, trial classes or diagnostic consultation sessions.
• Support lead generation campaigns planned by marketing team

2. Administrative and Service Excellence

• Facilitate student onboarding from enquiry to confirmed registration
• Attend to day-to-day parent and student queries via WhatsApp and email
• Execute routine customer communications such as announcements, reminders, follow-ups
• Track class attendance and follow up with absentees and parents

3. Operational Excellence

• Carry out centre opening and closing routines; maintain cleanliness of premises
• Prepare term lesson materials
• Manage centre inventory and procurement
• Data entry

Working Hours

Weekday: Wed - Fri, 1pm - 9pm

Sat and Sun: 8:30am – 6.30pm

Location

Mainly at 1 Marine Parade Central #11-07 Parkway Centre Singapore 449408

Depending on company needs, may be deployed occasionally to other outlets at

449 Clementi Ave 3 #01-261 (Upper Level) S120449

432 Clementi Ave 3 #01-294 S120432

Skills Required

Google Drive

Google Doc / Microsoft Word

Google Sheets / Microsoft Excel

Google Calendar

We are looking for a candidate who are

• Organised, meticulous, and systematic

• Responsible and takes initiative

• Able to work independently without close supervision

• Collaborative and supportive of teammates

• Eager to learn and grow with the role

• Customer-oriented with empathy

Preferred competencies and qualifications

• Nitec and Diploma holders
• 1–2 years of customer service or administrative experience preferred
• Fresh graduates with strong interpersonal and communication skills are welcome to apply

Salary

$2300 - $2800, commensurate with experience.

Discover More About Us

Learn more about our team and what it's like to work at Concept First https://conceptfirst.com.sg/career

Job Expectations

• Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests’ complaints, requests and inquiries.
  
• Collaborate closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
  
• Establish contacts with house guests/ long-staying guests and offer assistance when needed.
  
• Conduct courtesy calls to guests.
  
• Stay well-versed and updated on all tourist-related information.
  
• Maintain and manage stock of promotional materials for daily operations.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Minimum Secondary school education or equivalent; hospitality or customer service experience preferred.
  
• Friendly and service-oriented, with good communication and interpersonal skills.
  
• Team player who can work closely with Front Office and other hotel departments.
  
• Neat and professional appearance with a positive work attitude.
  
• Willing to work rotating shifts, weekends, and public holidays.
  

Locations Available: 

• The Barracks Hotel Sentosa
  
• The Outpost Hotel Sentosa
  
• Oasia Resort Sentosa
  
• Village Hotel Sentosa
  

Responsibilities

• Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests’ complaints, requests and inquiries.
  
• Collaborate closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
  
• Establish contacts with house guests/ long-staying guests and offer assistance when needed.
  
• Conduct courtesy calls to guests.
  
• Stay well-versed and updated on all tourist-related information.
  
• Maintain and manage stock of promotional materials for daily operations.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Minimum Secondary school education or equivalent; hospitality or customer service experience preferred.
  
• Friendly and service-oriented, with good communication and interpersonal skills.
  
• Team player who can work closely with Front Office and other hotel departments.
  
• Neat and professional appearance with a positive work attitude.
  
• Willing to work rotating shifts, weekends, and public holidays.
  

Locations Available: 

• The Barracks Hotel Sentosa
  
• The Outpost Hotel Sentosa
  
• Oasia Resort Sentosa
  
• Village Hotel Sentosa
  

Responsibilities

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries.
  

• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures.
  

• Establish contacts with house guests/long-staying guests and renders assistance when necessary.
  

• Make courtesy calls to guests.
  

• Requisite and keep stock of promotional materials for daily operations.
  

• Ensure efficient and courteous services in baggage, transport handling and general enquiries.
  

Requirements

• O-Level or equivalent.
  

• Willing to perform rotating shifts.
  

• Positive attitude with outgoing personality and good communication skills.
  

• Experience in hospitality and knowledge of Opera will be advantageous.
  

Available Location: Oasia Hotel Novena

Responsibilities

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  
• Make courtesy calls to guests
  
• Requisite and keep stock of promotional materials for daily operations
  
• Ensure efficient and courteous services in baggage, transport handling and general enquiries
  

Requirements

• O-Level or equivalent
  
• Willing to perform rotating shifts
  
• Positive attitude with outgoing personality and good communication skills
  
• Experience in hospitality and knowledge of Opera will be advantageous
  

Available Location: 

• Orchard Rendezvous Hotel

Working Hours: Monday to Friday ONLY. Closed on Weekends and Public holidays

42.5 working hour per week, 8.5 hours per day.

Expected shift hours from 7 am to 4.30 pm, 7.30 am to 5 pm, 8 am to 5.30 pm, 8.30 am to 6 pm, 9 am to 6.30 pm

Locations: Will base near to where you stay

East: Geylang East, Bedok, Fengshan, Pasir Ris Central

West: Jurong West, Boon Lay, Jurong West Jewel

Central: Henderson

Job Description

- Perform activities for daily living (ADLs)

- Escort and assist seniors during transportation to and from the care centre ensuring their safety and comfort throughout the journey

- Social and recreational engagement (facilitate and participate games & activities with seniors)

Interested candidate, kindly send a copy of your resume to: jessicafong@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: jessicafong@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Expectations

• Create positive and memorable guests’ experiences within the hotel lobby and reception area.
  
• Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries.
  
• Maintains comprehensive and accurate knowledge of guests’ arrivals, events, amenities, outlets, and general information.
  
• Maintains close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
  
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
  
• Approach any additional tasks assigned by superiors diligently and professionally.
  

Sentosa Cluster

• Oasia Resort Sentosa
  

Requirements

• Minimum completion of PSLE or its equivalent.
  
• Able to work rotating shifts, weekends and Public Holidays.
  
• Positive attitude with an outgoing personality and good communication skills.
  
• Those without experience are welcome to apply.

Company Overview / Employee Value Proposition

Founded in 2000, PLG started modestly as a freight forwarding company and has grown to a company size of over 198 employees throughout Asia and Europe. We are a fast developing logistics provider operating in 20 locations over 11 countries. We provide customized and cost-effective integrated logistics solutions to our clients through comprehensive networks, operation excellence and professional personnel. Today, PLG owns a huge 700,000 square feet flagship logistics hub located next to Tuas Mega Seaport & operating in 6 other lease warehouse sites amounting to total 1.4 million square feet spaces We leverage our deep Asian expertise, strong established networks, strategic partnerships and customised technology-based integrated logistics solutions to fulfill demands even under uncertainty. Our dedicated people, agile thinking and multimodal solutions empower our customers to achieve operational efficiencies, cut costs, lower risk and focus on their core work. We are bravely seeking new frontiers and changing the way logistics operates in Asia and beyond. PLG – Asian Expertise, Global Connections.

Job Summary

Serve as the main point of contact for customers by managing inquiries, resolving issues, and ensuring customer satisfaction through professional communication and timely follow-up.

Responsibilities

• Handle customer inquiries and resolve issues through emails, calls, and messages to maintain positive customer relationships
• Enter and update customer and warehouse data accurately in management systems to ensure reliable records
• Generate and submit timely reports on inventory, orders, and billing to support operational transparency
• Coordinate with warehouse and logistics teams to verify accurate order fulfillment and shipment processes
• Prepare, review, and maintain documentation related to customer orders, billing, and inventory for accuracy and compliance
• Generate and review billing invoices and assist with inventory reporting to support financial accuracy
• Perform additional duties as assigned by supervisors to support team objectives

Preferred competencies and qualifications

• Minimum Nitec / Higher Nitec in Business Administration, Logistics & Supply Chain, or related fields
• Good interpersonal and communication skills demonstrated through effective customer interaction
• Ability to start work immediately or within short notice

Other Information

• Company transport provided to and from Joo Koon MRT Station

Responsibilities:

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements:

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Real heroes don't wear capes. They teach and inspire. Our students always tell us that the lessons at Writers' Guild are their favourite. That is made possible by our team of amazingly awesome teachers. However, our teachers, students and parents need the support of an equally awesome customer service cum administrative team! To our teachers, you are the real superhero with your amazing multi-tasking skills! We cannot wait for more like-minded individuals like you to join our growing family of superheroes and create more miracles with us.

Job Responsibilities

• Provide strong adminstrative support to all students, parents and teachers
• Ensure timely and accurate processing of all documentation
• Deliver outstanding customer service experiences and forge strong relationships with customers
• Listen to customer feedback and resolve issues efficiently
• Generate invoices and assist in account matters
• Communicate with parents and handle enquiries
• Marketing of company's services or products

Requirements

• Minimum qualifications> Diploma
• Warm and positive personality
• Can-do attitude and highly results-driven
• Reflective and able to work on feedback positively
• Self-driven and able to work on tight deadlines
• Strong Microsoft Office (Excel;Powerpoint) and Google Form and Drive skills (Apt with using Macros)

Working Days

• 5 working days (3 weekdays and 2 weekends)
• Weekdays: 1230-930pm ; Weekends: 830am-630pm

Job Summary

Provide comprehensive administrative and receptionist support to ensure smooth office operations, effective communication, and excellent visitor experience.

Responsibilities

• Prepare and distribute internal communications, memos, and reports to support clear information flow
• Organize and maintain electronic and hard copy filing systems for easy document retrieval
• Manage office supplies inventory by monitoring stock levels and ordering replenishments timely
• Coordinate maintenance and repairs of office equipment by liaising with vendors
• Arrange travel bookings including flights, hotels, and transportation for staff and clients
• Schedule appointments, meetings, and conference rooms coordinating with internal and external parties
• Sort and distribute incoming mail and parcels; prepare outgoing mail and parcels for shipment
• Coordinate ordering and distribution of employee name cards
• Plan and organize office events by managing catering, venue bookings, and logistics
• Assist in employee welfare arrangements to support staff well-being
• Provide administrative support to departments such as finance and human resources as assigned
• Perform data entry, classification, filing, and record maintenance ensuring accuracy and confidentiality
• Create and maintain employee files in compliance with company policies and regulations
• Greet visitors, clients, and employees warmly to create a professional reception atmosphere
• Respond to telephone and electronic enquiries, forwarding to appropriate personnel and taking accurate messages
• Handle correspondence including emails and phone calls efficiently
• Maintain a clean and organized reception area reflecting a professional image
• Perform other ad hoc duties as assigned by supervisor

Job Responsibilities

• Provide fast, skillful and accurate blood collection for patients using venipuncture, capillary and heel-prick
• Perform phlebotomy, ECG, spirometry in an accurate, efficient and professional way
• Ensure work area is clean and tidy. Ensure compliance with infection control guidelines
• Ensure 2 identifier is performed for every patient prior to collection before performing test for patients
• Ensure proper documentation for traceability and in adherence to good documentation practices.
• Ensure compliance to workplace safety, hand hygiene and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service to all external and internal clients (patients, doctors, vendors) over the counter or on the phone

Required Skills and Experience

• Recognised N/O Level/ITE Certificate/Diploma in Biomedical Sciences, Nursing, Health Sciences or a Certificate in phlebotomy
• Experienced in performing phlebotomy in a fast-paced environment (at least 2-5 years)

• Greet and assist patients in a professional and friendly manner.

• Handle patient registration, appointments, and related administrative tasks.

• Respond to patient enquiries promptly and provide accurate information.

• Maintain patient records and update relevant databases.

• Support the healthcare team in daily operations and patient flow.

• Ensure a positive patient experience through effective communication and care.
  

  We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

  EA License No: 20C0270

  EA Personnel No: R22110980

  EA Personnel Name: Lim Hooi Mei