Front-End Customer Service & System Support Assistant (AI & Digital Business Systems).
Are you passionate about technology, AI, digital marketing, customer service, and business automation?
DIGI5Yâ„¢ is looking for enthusiastic and motivated interns who want real-world experience working with AI-powered business systems, CRM platforms, automation, digital marketing, and customer support.
It is an opportunity to gain hands-on exposure to the technologies that are transforming modern businesses. DIGI5Y is positioned as an AI-powered all-in-one business system that helps businesses digitalize, centralize, automate, and scale their operations.
Position: Front-End Customer Service & System Support Assistant
Location: Near Tai Seng MRT
Job parameters;
✅ AI Agents & AI Employees
✅ CRM & Customer Relationship Management
✅ Business Automation & Workflow Design
✅ Digital Marketing Technologies
✅ Customer Support Operations
✅ Website & Funnel Management
✅ WhatsApp, Email & Social Media Automation
✅ AI-Powered Business Systems
✅ Lead Generation & Customer Engagement Strategies
✅ Business Analytics & Reporting
Key Responsibilities: Customer Service & Front-End Support
- Respond to customer inquiries via chat, email, and CRM systems
- Assist customers with onboarding and account setup
- Help troubleshoot common user issues
- Maintain excellent customer experience standards
System Support
- Assist in configuring CRM systems and automations
- Test workflows, forms, funnels, websites, and integrations
- Support AI Agent and automation deployment projects
- Help maintain the knowledge base and support documentation
Ideal Candidate
We are looking for candidates who are:
✔ Passionate about AI, technology, and digital business
✔ Curious and eager to learn
✔ Strong communicators with excellent interpersonal skills
✔ Detail-oriented and organized
✔ Comfortable using computers and online tools
✔ Able to work independently and collaboratively
✔ Interested in entrepreneurship, marketing, automation, or business technology
Preferred Skills
- CRM Platforms
- Digital Marketing
- Social Media Management
- Customer Service
- Website Management
- AI Tools (ChatGPT, Claude, Gemini, etc.)
- Basic Technical Troubleshooting
Prior experience preferred in software, CRM, sales. Training will be provided.
About DIGI5Yâ„¢
DIGI5Yâ„¢ helps businesses digitalize, automate growth, and create scalable revenue systems through AI-powered CRM, automation, customer engagement, marketing, analytics, and business support solutions. The platform combines visibility, engagement, centralization, automation, and monetization into a single growth ecosystem.
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"Learn the technologies shaping the future of business while building real-world experience that employers value."
