Total 8 Fresh/Entry Level Customer Service / Call Centre job vacancies

• Support General Price Increase (GPI) Exercise
• Assist in compiling monthly incentive plans for Global Customers’ GPI review.
• To clarify pricing terms.
• Maintenance of Rates
• Support rate setup or updates in Express Billing
• Maintenance of Global Agreements
• Support post-activation maintenance activities
• Update Global Customer Agreement information

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

1. Support General Price Increase (GPI) Exercise

• Assist in compiling monthly incentive plans for Global Customers’ GPI review.

• To clarify pricing terms.

2. Maintenance of Rates

• Support rate setup or updates in Express Billing

• Assist in the central implementation of the annual general price increase for Global Customers.

• Cross-check rates update in GRE to ensure accuracy

3. Maintenance of Global Agreements

• Maintain and review fuel terms for Global Customers, executing updates and communicating changes to Sales.

• Support post-activation maintenance activities

• Update Global Customer Agreement information

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

About the Role

Our client is is a leading IT and cloud services provider dedicated to delivering reliable, scalable, and innovative technology solutions to businesses. They are looking for a proactive and customer-focused IT Helpdesk Support professional to join their team. In this role, you will be the first point of contact for users seeking technical assistance and play a key role in ensuring smooth IT operations across the organization.

Key Responsibilities

• Serve as the first point of contact for customers seeking technical assistance via phone or email
• Perform first-level troubleshooting for hardware, software, and application-related issues remotely
• Provide guidance and support to users on basic features and usage of software, hardware, and peripherals
• Carry out basic administrative tasks, asset management, and routine IT housekeeping
• Create, track, and manage IT service incidents using PSA (Professional Services Automation) tools
• Assign incidents to onsite support personnel when necessary
• Ensure timely resolution and closure of IT service tickets

Requirements

• Minimum NITEC or Diploma in Computer Engineering, IT, or related fields
• Preferably at least 1 year of experience in Helpdesk Technical Support
• Fresh graduates are welcome to apply
• Candidates without a diploma but with relevant experience are encouraged to apply
• Strong technical troubleshooting skills in hardware and software issues
• Familiarity with: Microsoft Windows, PC Hardware, Basic Networking, Microsoft 365, Apple macOS (advantageous)
• Preferably candidates specializing in IT/Computer – Network/Software/System or equivalent
• Good interpersonal and communication skills to interact effectively with end users and IT teams

**Only shorlisted candidates will be notified. Remuneration package will commensurate with qualifications and experience.

Changi

8am to 5.30pm (Mon - Fri)

$4200 to $5500

Responsibilities:

Support customers and ensure customer satisfaction by:

1. Providing prompt & relevant technical / information assistance to each customer
2. Gather & communicate customers’ feedback concerning product quality, delivery & services to management
3. Highlight / initiate / lead / execute customer satisfaction activities with other departments

Adhere and abide with all company and Customer rules, compliance, quality and safety policies

1. Ensure & practice good housekeeping
2. Observe all safety rules of the company and at customer premises
3. Exercise safety precautions
4. Use approved, safe methods & procedures while working in the factory premises

Perform failure analysis and prepare failure analysis report for each defective product

1. To receive training for competency to perform failure analysis
2. Correctly identify & verify all defective products

Defect & Crisis Management

1. Lead & execute control & containment activities in the event of quality trouble
2. Be familiar with & exercise proper trouble escalation, if the need arises
3. Perform on-the-job task when appropriate (as per training planning)

Requirements:

• Degree in any Engineering discipline, or Diploma in Engineering discipline with 2 years of engineering experience
• Those without experience are welcome to apply as Training will be provided

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Description:

• Basic salary from $2200 - $2800
• Entry level, training provided
• 5-day work
• Multiple work location to choose from

Job Scope:

• Providing day-to-day Level-1 IT support to both local and remote users.
• Deploying and troubleshooting various devices including PC, laptop, copier, printer, smartphone, and IT peripherals like projectors and video conferencing equipment.
• Handling operating system and desktop software setups
• Taking ownership of IT service requests, resolving issues.

Requirements:

• Candidates with experience in IT technical support role and end-user support experience will have added advantage.

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Teo Yong Han (R22110013)

Benefits:

• Salary $2300 - $2800

• 5 Days, office hours

• Island wide hiring (West/ Tekong Island)

• Entry/ Junior level, training provided

Job Scope:

• Diagnose and resolve hardware and software issues related to IT devices.

• Provide technical support services, including troubleshooting, patching, configuration, testing, and maintenance for supported hardware and software.

• Monitor, evaluating and establishing system performance specifications.

• Install and configure personal computers, laptops, servers, and other IT hardware.

• Provide training to colleague and collaborate with 3rd party vendors.

• Perform regular system checks and maintenance to prevent hardware failures.

Job Requirements:

• Nitec in Computer Science/IT Engineering or equivalent.

• Entry level is welcomed

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.
 

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Duration: 1-year contract

Salary: $1900 - $2600

Location: Queenstown

Working Hours: 3 rotating shifts

Morning: 8am end between 4pm to 6pm
Afternoon: start between 11am to 1pm and end between 7pm to 9pm
Night: 8pm to 8am

Job Scope:

• Provide general patient care including hygiene support, assisted bathing, feeding, mobility assistance, and responding to patients’ needs
• Assist in clinical procedures such as monitoring vital signs, conducting basic tests (ECG, blood glucose), specimen collection, and supporting nursing/medical procedures
• Support patient admissions, discharges, and transfers, including documentation, coordination, and patient orientation
• Manage patient interactions and ward coordination, including handling calls, visitor management, and communication with departments and next-of-kin
• Perform administrative and clerical duties such as maintaining medical records, updating patient information, and coordinating logistics and supplies
• Ensure smooth ward operations through inventory management, portering, housekeeping, safety checks, and participation in process improvement initiatives

If interested, please send updated resume via email  biohealth@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

biohealth@recruitexpress.com.sg

Customer Operations Associate / Specialist

About the Company

Join a fast-growing US-based tech startup. We’re a lean, distributed team that values autonomy, creativity, and results over rigid hierarchies.

The Role

• We’re looking for a Customer Operations Associate to be the voice of our customers. This is not a traditional support role—you’ll blend customer success, content creation, and process improvement to help users get the most out of our product.
• If you love writing, enjoy problem-solving, and want a flexible, remote-friendly work environment, this role offers a unique entry point into tech without requiring a CS degree.

What You’ll Do

• Customer Communication: Craft thoughtful, on-brand responses to user inquiries across email, chat, and social channels
• Help Content: Write and maintain FAQs, tutorials, and knowledge base articles
• User Feedback Loop: Aggregate customer insights and share with Product/Engineering teams
• Process Building: Help design scalable workflows as we grow
• Quality Assurance: Spot patterns in user issues and proactively suggest fixes

About You

• Fresh graduate from NUS, NTU, or SMU (Class of 2025/2026)
• Degree in Literature, History, Political Science, Media, Psychology, or related social sciences
• Excellent written English—you enjoy crafting clear, empathetic, and persuasive messages
• Curious about tech and comfortable learning new software tools
• Self-motivated and thrive in flexible, low-supervision environments

Nice-to-Have

• Experience with customer support platforms (Zendesk, Intercom, Notion)
• Basic data literacy (Excel/Google Sheets)
• Side projects, blog writing, or campus publication experience

What We Offer

• Competitive entry-level salary + performance bonuses
• Flexible working hours and hybrid/remote options
• Direct exposure to product, marketing, and leadership teams
• Rapid learning curve in a high-growth startup environment

Ready to Apply?

Email your resume and a brief writing sample (or cover letter) to:

charlotte.guo@ambition.com.sg