Total 8 Fresh/Entry Level Customer Service / Call Centre job vacancies

We are looking for individuals who enjoy interacting with people and building meaningful connections.

As a Customer Relations Specialist, you will play a key role in representing brand clients and creating positive experiences for customers.

Key responsibilities:
• Engage with customers and introduce brand campaigns
• Provide clear and confident communication about products or services
• Build rapport and positive customer relationships
• Support marketing initiatives and brand awareness campaigns

Requirements:
• Good communication skills
• Friendly and approachable personality
• Willingness to learn and grow professionally
• Team-oriented mindset

What we offer:
• Training and mentorship provided
• A collaborative team environment
• Exposure to marketing and sales campaigns
• Opportunities for growth and development

Apply here for more info.

Job Details:

• Working hours : Monday – Friday 8am – 5pm

• Location: Novena MRT

• 1 yr contract (with potential for conversion)

We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.

Job Scope:

• Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.

• Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.

• Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.

• Liaise with demand planning team to get updated customer’s Forecast and follow up with customers on the left to book and working with sales to update the forecast whenever needed.

• Interfacing with customers, distributors, and other related third parties to handle a variety of customer service functions.

• Responsible for full lifecycle of orders, which include handling customer expedite, requests, complains, escalation, special or unique demand requirements and following up on all issues.

• Order management to determine the status of sales orders, delivery schedules, verifying product pricing coordinating schedule changes, and maintaining records of sales order acknowledgements.

• Collaborate with planning team on escalations, pull in orders and other issues to maximize shipment.

• Co-ordinating Returns Merchandise Authorizations (RMA’s), working with customers, Quality team, Sales, and logistics.

• Work with finance team on credit hold issues, follow up with payment, released orders and other related issues.

• Co-ordinate shipment with logistics team and handle any shipment related issues.

• Following up with product marketing and quality team with any reported issues

• Responsible for additional duties, any other tasks as delegated by the superiors and projects as assigned. Also, to work with IT on issues related to order management (EDI, CSV, BVEM, testing, etc.)

Job Requirement:

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Be familiar with Oracle is a plus point as tasks require order entry using Oracle. Proficiency in CRM software and other related systems

• Customer service-oriented ability, able to work well in a team and be a good team player.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15472

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

About the Role

Turn everyday conversations into opportunities by mastering direct engagement.

Responsibilities

• Speak with customers in person daily

• Identify key needs quickly

• Deliver value-driven pitches

• Convert prospects into customers

About the Role

Be the key point of contact for customers in the field, driving engagement and conversions.

Responsibilities

• Speak with customers directly

• Identify needs

• Present tailored solutions

• Achieve targets

About the Role

Focus on creating meaningful interactions that lead to sales.

Responsibilities

• Engage customers face-to-face

• Understand needs

• Recommend solutions

• Drive conversions

About the Role

Drive customer acquisition through outdoor and event-based interaction, focusing on high-volume face-to-face conversations.

Responsibilities

• Engage walk-by prospects at outdoor sites

• Conduct quick value-focused explanations

• Close sales immediately

• Track and improve KPI performance

We are looking for individuals who enjoy interacting with people and building meaningful connections.

As a Customer Relations Specialist, you will play a key role in representing brand clients and creating positive experiences for customers.

Key responsibilities:
• Engage with customers and introduce brand campaigns
• Provide clear and confident communication about products or services
• Build rapport and positive customer relationships
• Support marketing initiatives and brand awareness campaigns

Requirements:
• Good communication skills
• Friendly and approachable personality
• Willingness to learn and grow professionally
• Team-oriented mindset

What we offer:
• Training and mentorship provided
• A collaborative team environment
• Exposure to marketing and sales campaigns
• Opportunities for growth and development

Apply here for more info.

Customer Service Specialist (Entry Level – Sales & Marketing Campaigns)

We’re looking for Customer Service Specialist to support and execute marketing campaigns on-site. This role is ideal for fresh graduates or individuals who enjoy interacting with people and representing brands.

Responsibilities

- Engage customers at marketing sites and events 

- Provide basic product/service information 
- Provide sales execution on the site

- Deliver positive customer experiences 

- Support on-ground marketing campaign execution 

Requirements

- Entry-level candidates welcome (training provided) 

- Comfortable with face-to-face customer interaction 

- Good communication skills and positive attitude 

What We Offer

- Hands on marketing exposure 

- Training and career progression opportunities 

- Supportive team environment