Our Team 

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide. 

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace. 

Your Role

We are looking for a motivated and detail-oriented Customer Service Intern to join our dynamic team. This role focuses on managing and resolving level 1 customer inquiries, ensuring a seamless experience for our customers. The ideal candidate is familiar with Zendesk and Shopify or willing to learn.

We are looking for someone who can start from August onwards - ideally on a full-time internship.

For part-time internships, we would require an availability of 3 days a week.

Please indicate your internship availability in your application.

Responsibilities

• Manage customer queries about product information, order statuses, and basic troubleshooting through various channels (email, social media).

• Zendesk Ticket Management: Use Zendesk to create, track, and resolve customer tickets promptly and professionally.

• Shopify Order Management: Assist customers with orders and process refunds and cancellations using Shopify.

• Escalate Complex Issues: Identify when customer issues require escalation to Level 2 support or other departments and ensure seamless handoffs.

• Maintain Customer Records: Update and maintain accurate customer information and interaction history in the CRM.

• Provide Product/Service Information: Offer customers guidance on product usage, specifications, and availability.

• Assist with Order Processing: Support order fulfillment, payment issues, and logistics queries via the Shopify platform.

• Customer Feedback: Collect and relay feedback to improve customer service operations and processes.
  
  

Requirements

• Experience with Zendesk: Basic knowledge of Zendesk or a similar customer service platform is highly desirable.

• Familiarity with Shopify: Experience using Shopify to manage orders or customer interactions is a plus.

• Excellent Communication Skills: Strong written communication skills to interact with customers professionally.

• Problem-Solving Attitude: Ability to think quickly and handle customer concerns effectively.

• Organisational Skills: Detail-oriented with the ability to manage multiple inquiries simultaneously.

• Team Player: Willingness to collaborate with other team members and departments for issue resolution.

To apply, please send an updated copy of your resume to people@mightyjaxx.com 

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Benefits

Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you’ll do. You can look forward to:

• Hybrid work (with flexible start timing, ranging from 8.30am - 10.30am)

• Attractive staff discounts on MJ products

• Well-stocked pantry filled with a variety of snacks and beverages

Automotive Service Advisor – Job Scope

• Attend to customers’ vehicle servicing, maintenance, and repair enquiries in a professional and courteous manner.
• Prepare service quotations, repair orders, and clearly explain recommended repairs and maintenance requirements to customers.
• Coordinate closely with technicians and workshop personnel to ensure efficient workflow and timely completion of repair and servicing jobs.
• Provide regular updates to customers regarding vehicle status, repair progress, and estimated completion timelines.
• Handle customer feedback and complaints effectively while maintaining strong and positive customer relationships.
• Conduct preliminary vehicle inspections and recommend appropriate preventive maintenance and repair solutions.
• Ensure accurate documentation of service records, repair orders, and customer communications.
• Perform follow-up with customers after servicing to ensure satisfaction and address any concerns.
• Maintain high standards of customer service, workshop operations, and service quality.
• Possess a valid driving licence and be able to test drive, inspect, and move vehicles when required.

Requirements

• Fresh graduates and interns are welcome to apply.
• Strong communication and interpersonal skills.
• Customer-oriented with a positive attitude and willingness to learn.
• Ability to work in a fast-paced environment and coordinate effectively with multiple stakeholders.

We are hiring Internship, you will be equipped with the necessary skillset and knowledge to better prepare you in securing your ideal job, especially in the digital space.

Responsibilities:

To log, validate and diagnose customer issues, on the full range of products and applications used at the customer site. Providing the customer with a solution through information gathering, analytical trouble shooting and problem research, or to route or escalate the call to the appropriate resolution group. Ensure escalation and management of calls is to agreed service levels.
Requirement

• Proficient in Microsoft Office.
• Knowledge in desktop operating systems, various software applications and basic hardware for the PC; principles and theories of network systems and Internet technology.
• Good oral and written communication skills and ability to establish and maintain effective working relationship.
• Ability to coordinate several diverse job requirements and projects.
• Ability to identify, research problems and resolve user issues.

Job Description:

1. Unit inspection, readiness/preparation:

Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition. 

2. Defects Rectification

Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

3. Unit handover to owners

Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

4. Handling Customer Complaints/ feedback

Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

Job Requirements:

- Diploma/university undergraduates from related field of studies with basic sustainability knowledge are welcome to apply

- Possess a good aptitude for learning skills and knowledge.

- Able to work well in a team and be an effective team player.

Requirements

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

About the School – Stamford American International School
As a leading international school in Singapore, Stamford American International School (Stamford American) caters to students aged 2 months to 18 years old. With students from 79 countries and over 3000 students across two state-of-the-art campuses, we offer a dynamic educational journey emphasizing student well-being and academic excellence. 
Stamford American is proud to be an IB World School, offering the full continuum of the International Baccalaureate (IB) programmes: the IB Primary Years Programme (PYP), IB Middle Years Programme (MYP), and IB Diploma Programme (DP). The school’s outstanding faculty comprising more than 350 experienced and highly qualified teachers from over 40 nationalities, through a competitive recruitment process. Educators are highly skilled in their content areas and pedagogy, but equally important, they excel at building strong relationships and creating an environment where students feel safe, supported, and valued.

The school now has an exciting opportunity for a IT Support Engineer Intern to join our IT Team.

*Applicants are required to submit their application through our Applicant Tracking System (ATS). Kindly copy-paste this link into a browser: https://cognitapeople.csod.com/ux/ats/careersite/1/home/requisition/2535?c=cognitapeople here in order to access the vacancy.

About Cognita
At Cognita, we know every student is unique. We nurture their distinct personalities and strengths. We support them academically, socially, and emotionally, wherever they are in the world, wherever they’re starting from. And each and every one of our schools is unique too.
We protect what’s special about them, while offering them rich knowledge, opportunities, and best practices. And they get to be part of something bigger. We open their classrooms to the collective wisdom of over 100 schools in 17 countries, ensuring every child gets an education that’s, quite literally, world class.
It’s an individual approach that empowers every school, teacher and student to focus on what they do best and thrive.

About the Role:

The role of the IT Support Engineer intern is essentially to assist in troubleshooting, analyzing, and resolving technical problems, utilizing resolution procedures in schools assigned. Provision of professional and high level customer service ensuring unresolved issues and queries are promptly escalated as per protocol. 

Position Requirements

●    Management of IT incidents in the incident management system.

●    Act as a single point of contact from customers (internal staff) regarding IT issues via phone, email or in person.

●    Provision of professional and high-level customer service ensuring unresolved issues and queries are promptly escalated as per protocol.

●    Provide Level 0 /1 support all applications and infrastructure.

●    Upgrade PC hardware and software, including scheduled maintenances.

●    Assist to maintain inventory of equipment and software licences; update computers with latest service packs, patches and applications; prepare Service Desk reports to enable the IT operations to run effectively.

●    Managing the provisioning and de-provisioning process of school’s IT resources by engaging staff and students to ensure that device and get connected to the network and provide support data backup and recovery.

●    Managing classroom support for IT and Audio Visual (e.g. Apple TV, Projectors, Interactive technology, and applications)

●    Desktop operation system management and planning.

●    Administrative Support for Technology department (e.g. Department Information & Activities).

Qualifications:

●    Fresh graduates from the Post-Secondary Education Institutes (“PSEIs”), such as the Polytechnics and Institute of Technical Education.

Responsibilities:  

• Reporting & Analytics: Prepare and maintain reporting and KPI dashboards for market reviews, ensuring data accuracy and timely delivery.  

• Knowledge Management: Assist in the identification of knowledge base (KB) articles from AMER / EMEA regions and support localization efforts to ensure global consistency.  

• Process Improvement: Review frequent incidents, identify root causes, and contribute to the development of new procedures and process documentation.  

• Market Roll-out Support: Provide support for new market roll-out activities, including data preparation, documentation, and coordination with relevant teams, and local IT team on the support activities. The intern will involve in consolidating the support activities across the roll-out progress over 2026.  

• Data Analysis: Perform data analysis on support tickets to identify patterns, trends, and recurring issues, providing insights to improve service delivery.