Job Responsibilities:

• First point of contact for the customers assigned
• Use the various tools to facilitate the orders until it reaches customer
• Provide open order report and alert customer actively on shipments and FG.
• Coordinate with plant and customer on the reject returns
• Adhere to Company's policy and procedures.
• Involve in audits and manage invoice payment issues if any.
• Facilitate customer visits as and when needed.
• Responsibilities with respect to significant aspects related link to operational control in work area.
• Any other duties as assigned by the supervisor.
  

Job Requirements:

• Minimum 1-2 years of experience in customer service, order processing, or administrative roles
• Diploma in Business Administration or equivalent
• Strong attention to detail and ability to prioritise tasks effectively
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications

• $2,500 basic

• Established Preschool

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

• $2,500 basic

• Established Preschool

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

The Job:   

• Assist with basic administrative tasks including email correspondence, dataentry and file management     
• Prepare and organise financial documents, reports and presentation
• Support team on any submission matters
• Attend to phone calls, dispatching of documents, arranging courier, collectionand distributing of department mall  
• Ad hoc duties – document dispatch

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• MNC Company
• Basic $2200 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

• To process all AMS customer’s requests & handle customer inquiries on AMS matter
• To assist Project Engineer in testing & commissioning of AMS customer programming
• Responsible in processing AMS report according to customer’s request or schedule
• To perform downloading of data from site’s card access panel to Control Centre
• Conduct periodic backup & archive customer’s history transactions and database
• To backup Technical Department & response to AMS Technical Fault
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec in Business Administration qualification or relevant
• Possess minimum 1 year of experience in technical support or customer service

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Company Overview

MAGES Institute of Excellence is a leading private education institution in Singapore, specialising in Creative Media, Technology, Game Development, Design, Immersive Media, and Professional Development programmes.

Job Summary

The Student Services Administrator provides primary administrative support to students from enrolment to graduation, ensuring smooth processes, accurate records, timely communication, and compliance with institutional and EduTrust policies.

Responsibilities

• Communicate clearly and professionally with students to provide friendly, student-centric service throughout their learning journey
• Manage student records and documentation accurately to maintain compliance with institutional policies and EduTrust requirements
• Handle multiple administrative tasks efficiently to support smooth student administration and timely communication
• Use strong verbal and written communication skills to interact effectively with students from diverse backgrounds
• Address and resolve student concerns professionally and promptly to enhance the student experience
• Organize and prioritize workload to meet deadlines and support institutional compliance

Preferred competencies and qualifications

• 1–3 years of experience in student services, education administration, academic administration, customer service, or training administration
• Experience working in a Private Education Institution (PEI)
• Familiarity with EduTrust requirements
• Experience using CRM, LMS, or student management systems

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

• $2,500 basic

• Established Preschool

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

• Provide administrative/secretarial support to the Partners, Directors to Managers assigned under his/her portfolio

• Undertake various administrative tasks such as secretarial support, billings, travel bookings, meeting room bookings, upload files onto global in-house software on an ongoing basis etc

• Process billings and managing the billing process

• Carry out recovery activities with due diligence within prescribed standard operating procedures to minimize delinquency and ensuring compliance with the firm’s guidelines

• May be required to prepare statement of accounts, monthly ageing reports and/or any other adhoc reports as requested

• Maintain ‘live’ or up to date status reports, and provide the reports to managers upon requests

• Communicate actively with the respective internal stakeholders

• May be required to prepare simple analytical reports when necessary

• Assist in preparation of presentation materials, reports

• Provide status updates on files and track progress using in-house database

• Ad-hoc admin duties as assigned including support to members of the team

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

• $2,500 basic

• Established Preschool

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

• $2,500 basic

• Established Preschool

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

Looking to gain valuable experience in the healthcare sector? Join a dynamic healthcare team where you'll play a key role in delivering excellent patient care and ensuring smooth clinic operations. Comprehensive training will be provided to help you succeed.

Key Responsibilities

• Register and assist patients during their clinic visits
• Coordinate and schedule appointments efficiently
• Guide patients through self-registration procedures
• Handle general enquiries and provide frontline customer support
• Manage incoming phone calls and appointment requests
• Perform basic cashiering and administrative duties
• Support daily clinic operations and other ad-hoc tasks as assigned

Requirements

• Minimum GCE N/O/A Levels or Diploma in any discipline
• Able to commit for at least 3 months
• Keen interest in the healthcare industry and patient service
• Good interpersonal and communication skills
• Able to commence work within a short notice period
• Prior experience is not required as structured training will be provided

Why Join Us?

• Valuable exposure to the healthcare industry
• Supportive working environment with hands-on training
• Opportunity to develop customer service and administrative skills
• Immediate openings available

Interested applicants, please send your updated resume to healthcaretemps@recruitexpress.com.sg with the subject header "Patient Service Officer Application".

Thank you.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Centre Administrator (Preschool Environment)

• Competitive salary of $2,200 – $2,500 basic pay.
• Stable Monday to Friday, 9:00am – 6:00pm working schedule.
• Location: Preschool Centre (River Valley)
• Working Hours: Monday to Friday, 9:00am – 6:00pm (may vary; to be confirmed during interview)

Be the Heart of a Warm and Welcoming Learning Centre

We are looking for a friendly, organised, and proactive Centre Administrator to support the daily operations of our preschool centre. In this role, you will be the first point of contact for parents, visitors, and staff—playing a key role in ensuring smooth communication, efficient administration, and a positive experience for all who walk through our doors.

This is an excellent opportunity for someone with a customer service or centre-based support background who enjoys working in a meaningful, child-focused environment. If you are detail-oriented, approachable, and thrive in a structured yet dynamic setting, we would love to meet you.

Key Responsibilities

• Handle incoming phone calls and respond to general enquiries professionally.
• Perform data entry and maintain accurate administrative records.
• Carry out general administrative duties including photocopying, scanning, filing, and faxing of documents.
• Provide day-to-day administrative support to the centre and teaching staff.
• Assist with ad-hoc duties as assigned to support smooth centre operations.
• Ensure documentation and records are well-organised and up to date.

Requirements

• Minimum GCE ‘O’ Level or equivalent qualification.
• Prior experience in customer service or centre-based administrative roles preferred (preschool experience is an advantage).
• Proficient in Microsoft Office applications.

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

Job Responsibilities:

·       Managed trademark publications, registration certificates, and renewal processes, ensuring accurate record maintenance and timely updates.

·       Maintained and monitored trademark databases and IP management systems tracking critical deadlines and coordinating timely follow-up actions on publications, registrations, and renewals.

·       Administered trademark file opening and closure processes in accordance with established internal procedures and compliance standards.

·       Supported legal and IP teams with administrative, operational, and ad hoc tasks to ensure efficient portfolio management.

·       Demonstrated adaptability in leveraging new technologies and platforms, including document management, intellectual property management, and AI-enabled systems.

·       Support team with projects and ad-hoc tasks as required.

Job Requirements

·       Minimum Diploma in a related discipline

·       Minimum 3 years of relevant experience

·       Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to joseph.koh@ambition.com.sg

Attention to Joseph Koh Wei Jie(R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number:200611680D. License Number: 10C5117

• $2,500 basic

• Multiple locations available

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: Yishun / River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

Life Community Ltd. is one of the leaders in the Student Care sector, and we are looking to recruit committed individuals who have a calling from God to serve together as a team by providing quality after-school care support in a homely environment.

Duties / Responsibility

Centre Administration

• General office administration such as correspondence, filing, faxing, photocopying, mailing.
• Attend to general enquires, enrolment, answering of telephone calls, taking down of messages and replenishing supplies.
• Assist in coordinating of holidays/ad-hoc programmes (eg arrangement of transport).
• Minutes-taking during staff meeting.
• Ensuring inventory listing for Centre is updated and hardcopy purchases are filed.
• Attend to parents at the door and support the student dismissal process
• Manage daily student attendance and temperature record
• To update notice board/ replenish Office supplies
• In charge of Centre IT equipment, eg. laptops and thermometers
• To handle Centre maintenance and troubleshooting
• To collect items to and from another Centre where feasible

Accounts

• Collection of enrolment fees, issuing of receipts and follow-up on payments.
• Processing of students’ subsidies with MSF and general claims.
• Weekly banking and liaison with accountant from corporate office on all accounting matters.
• Basic bookkeeping of all accounts.

General

• Other duties assigned by the Supervisor or Manager of Life Student Centre.
• Stand-in for teachers during their absence (fetching, supervision & discipline of students).

Requirements – Experience & Competencies

• Minimum qualification of a Diploma
• Minimum 2 years’ experience in administrative roles
• Proficient in Microsoft Office and IT savvy
• Meticulous and able to multi-task
• Good communication and interpersonal skills
• Numerically inclined, able to work independently
• Able to start work immediately or short notice period.

The position is open to Singaporean and Singapore PR only.

We regret that only shortlisted applicants will be notified.

We are seeking a dynamic and customer-focused individual to fill the position of Customer Service Cum Administrator. The successful candidate will be responsible for providing exceptional customer service while also supporting administrative tasks to ensure the smooth operation of the team. Reporting directly to the Term Project Manager, this role requires a high level of independence, adaptability, and a commitment to delivering outstanding service to our clients.

Responsibilities:

1. Customer Service:

• Handle client inquiries and requests in a professional and timely manner.
• Ensure all client follow-ups and inquiries are executed efficiently and without delay.
• Collaborate with Operations and Sales teams to facilitate timely job completion and enhance overall customer satisfaction.

2. Administrative Support:

• Assist the Term Project Manager in various administrative tasks, including paperwork, claims processing, and report generation.
• Maintain accurate and organized filing systems for all relevant documents.

3. Communication and Collaboration:

• Collaborate with team members at all levels to foster a cohesive and efficient working environment.
• Maintain open communication channels with Operations and Sales teams to facilitate seamless coordination.

4. Compliance and Governance:

• Ensure all work is conducted within the company's compliance and governance policies.
• Uphold ethical standards and contribute to a culture of integrity and accountability.

Requirement:

• Minimum O Level / N Level and or Diploma
• 1 year of relevant working experience
• Able to converse in Mandarin and English.

[Your next opportunity]

We are seeking a professional and highly organised Receptionist cum Office Administrator to ensure the smooth day-to-day operations of our office. This role serves as the first point of contact for all visitors and plays a vital role in providing administrative and facilities support across departments.

Reporting directly to the Senior HR Manager and working closely with the HR Department, you will oversee office and facilities management, coordinate internal services, liaise with external vendors, and always ensure a professional and welcoming office environment.

[Your Role & Responsibilities]

• Serve as the first point of contact for all visitors, incoming calls, and general enquiries, delivering professional service

• Greet and assist guests, direct them to meeting rooms, and offer refreshments as required

• Manage meeting room bookings, coordinate meetings, and ensure facilities are properly set up before and after use

• Monitor, replenish, and manage office and pantry supplies, ensuring departments’ operational needs are met without disruption

• Handle incoming and outgoing mail, couriers, packages, document scanning, and distribution in a timely and secure manner

• Maintain a clean, tidy, and professional reception area and shared spaces, coordinating closely with cleaners to uphold hygiene and office standards

• Act as the primary liaison with the landlord and building management on all office premises matters, including maintenance issues, access cards, fire drills, inspections, and compliance requirements

• Coordinate with external vendors and service providers (e.g., cleaners, air-conditioning servicing, pantry suppliers, renewal of admin contract) to ensure seamless daily operations

• Digitise, maintain, and organise all office administration records, invoices, contracts, and correspondence within the shared drive; ensure all documentation and emails are filed accurately, consistently, and in a timely manner, in line with internal guidelines

• Ensure proper handover, continuity of operations, and backup arrangements are in place prior to any planned leave, including proactively updating the group chat on ongoing admin matters

[What We Are Looking For]

[Skills & Experience]

• Minimum 2 years of experience as a receptionist, office administrator, or in a similar administrative support role

• Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint)

• Service-oriented with a strong client-centric mindset

• Good verbal and written communication and interpersonal skills

• Ability to work independently, multitask, and prioritise effectively in a fast-paced environment

• Conversational Mandarin required to liaise with Mandarin-speaking cleaner, visitors, vendors, and clients

• Knowledge of Viewpoint software is a plus (not mandatory)

[Working Hours & Attendance Expectations]

• This role requires on‑site presence from 9:00 AM to 6:00 PM, with a fixed lunch break from 12:00 PM to 1:00 PM

• Consistent punctuality and attendance during these hours are essential to ensure uninterrupted front‑desk coverage and office operations

[Traits]

• Accountable & Professional: Demonstrates ownership of responsibilities, punctuality, reliability, and maintains professional communication with all stakeholders.

• Client-centric: Approaches work with a service mindset, ensuring a positive experience for both internal teams and external visitors.

• Proactive & Adaptable: Takes initiative to improve office administration and front-desk processes, adapts quickly to changes, and resolves issues with minimal supervision.

We regret to inform you that only shortlisted candidates will be notified.

• Supports and assist the Centre Manager in the delivery of administrative duties in the Centre accordance to established policies and procedures and comply to MOH standard regulations
• Handle the initial administration for referral cases before handing the case to the Centre Manager for client admission into the centre.
• Answer phone and walk-in queries with regards to the community activities and services provided by the Centre, and to provide appropriate referrals.
• Process registration for admission / withdrawal including all the paperwork required for the process.
• Administrative duties include completing new client intake and gathering supporting documents
• Arrange internal and external meetings.
• Purchase Requisition and Inventory control by working closely with HQ Procurement department/Yishun MSC for administrative support
• Liaise with Caregiver
• Attending all training and meeting with fund provider
• Oversee all claims eg. Subvention & SMF and application of Senior Mobility Funds
• Work with HR on staff training matters
• Maintain the inventory of all surgical items, food rations, stationery, uniform & miscellaneous.
• Maintain the Centre’s petty cash and cash flow records on behalf of the Centre Manager.
• Handle receipt of payments, ensure bank-in and update Finance department
• Process subvention claims for submission to regulatory agencies
• Update and maintain staff records (including updating of staff leave and medical records) / essential documents / correspondence.
• Prepare and submit staff training request to HR
• Collate staff Performance Appraisal for submission
• Assist in all HR related matters

Requirements:

• Minimum Diploma in Business Management
• Minimum 3 years of related experience (administration & financial) in ILTC
• Proficient in Microsoft Office (MS Word & MS Excel)

COMPETENCYAND PROFICIENCY LEVEL
Must Have Competencies

Financial Management – Level 3

Casework Evaluation – Level 3

Stakeholder Management – Level 3

Customers Feedback and Relationship Management– Level 3

Productivity Improvement – Level 3

Service Excellence – Level 3

Service Planning and Implementation – Level 3

Good-To-Have Competencies

Data Analytics – Level 3

Digital Technology Adoption and Innovation –Level 3

Professional and Business Ethics – Level 3

Critical Core Skills

Communication - Intermediate

Influence - Intermediate

Collaboration - Intermediate

Adaptability - Intermediate

Decision Making - Intermediate

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service