Position : Executive, Operations
Salary : Up to $4,000
Working Day / Time : Mon to Thu: 830am to 6pm; Friday: 830am to 530pm ; Alt Sat: 830am to 1230pm
Location : Gul Circle ( Walking distance from MRT station)
Purpose
This role is responsible for planning and implementing warehouse secondary processes. He/she is also responsible to meet daily objectives and ensure quality service delivery. Being meticulous and focused, he/she works closely with operation team, customer service team, vendors and contractors to deliver results.
Critical Work Functions & Key Tasks
Warehouse Operations
* Manage planning methods and warehouse storage plan
* Communicate information for order initiation, to receiving, handling, distribution and storage
* Execute operational plans in accordance to warehousing standards, policies and procedures
* Maintain quality standards (e.g. 5S+1, customer requirements, etc.)
* Execute resource plans within business activities (e.g. equipment, manpower, etc.)
* Coordinate resolution of facilities, equipment, infrastructure and systems breakdown to minimize downtime
* Manage teams at work (e.g. overtime, resource planning, performance management, misconducts, on/off-boarding, etc.)
* Conduct learning activities periodically (e.g. refresher training, on-job training, training documentation, etc.)
Cargo / Material Handling & Delivery Operations
* Plan inbound, storage and outbound operations in compliance to prioritisation as well as operator variations
* Manage and monitor cargo handling operations
* Manage cargo consolidation plans to save space and cost
* Investigate into service level failures (e.g. short ship, cross ship, inventory discrepancies, quality, etc.)
Business Continuous Improvement
* Plan continuous improvement activities and performance improvement strategies
* Evaluate operational productivity and/or gaps to propose improvement
* Execute solution implementation by operationalising plans and measure performance
Safety & Health Operations
* Manage teams’ compliance to safety policies, standards and procedures
* Participate in solutioning discussions around suggestions to improve existing safety processes
* Participate in Gemba Walks periodically to identify safety risks/hazards
* Perform safety briefings / sharing and influence reporting of safety risks / hazards
Technology Application Activities
* Operate systems, technology and electronic tools deployed (e.g. RF handheld device, WMS, etc.)
* Perform corrective action plan to mitigate systematic performance and/or malfunctions
Business Activities
* Interface with internal and external stakeholders (e.g. customers, vendors, contractors, etc.)
* Early identification and analysis for potential operational issues and escalate timely should higher level support and resources are required for mitigation
* Maintain data integrity for operational documentation and take responsibility of billing activities within operations
Chin Wan Chee, Racheal (R25157940)
Business Edge Personnel Services Pte Ltd (96C4864)
