Total 2 Art / Design / Entertainment job vacancies

Asthe AI Agent Architect / Senior Developer, you will be the core brain behindour flagship enterprise AI platforms. You will transition our systems frombasic LLM wrappers into autonomous, reasoning-capable AI ecosystems.

Yourprimary mission is to design and develop advanced Agentic workflows, buildrobust Knowledge Bases utilizing GraphRAG, and engineer complex multi-modaldata processing pipelines. You will ensure our AI solutions deliverexpert-level accuracy, deep contextual understanding, and enterprise-gradesecurity.

KeyResponsibilities

·      AdvancedRAG & Knowledge Base Engineering: Design and implement next-generation RAGsystems using Knowledge Graphs (GraphRAG), vector databases, and semanticsearch. Develop robust OCR pipelines for parsing complex, unstructureddocuments (e.g., contracts, compliance manuals) and multi-modal dataextraction.

·      AIAgent Architecture: Architect and deploy multi-agent systems (using frameworkslike LangChain, LlamaIndex, or AutoGen) where distinct AI agents can plan,reason, execute tools, and collaborate to solve complex enterprise tasks.

·      LLMIntegration & Optimization: Evaluate, fine-tune, and deploy various LargeLanguage Models (both closed-source like OpenAI/Anthropic and open-sourcemodels). Optimize prompts and reasoning chains to maximize accuracy andminimize latency.

·      Backend& Enterprise Integration: Build scalable backend services (primarily inPython, with Java/Spring Boot for legacy or enterprise integrations) to exposeAI capabilities via robust APIs.

·      Guardrails& Hallucination Mitigation: Implement strict logical guardrails, continuousevaluation frameworks, and "anti-hallucination" mechanisms to ensureall AI outputs are verifiable, strictly grounded in the proprietary knowledgebase, and compliant with enterprise security standards.

·      Performany ad-hoc duties assignedby the Company as required.

RequiredQualifications

·      Experience:3-5+ years in software engineering, with at least 1.5 - 2 years heavily focusedon LLM applications, generative AI, or complex NLP systems.

·      AI& Agent Frameworks: Deep hands-on experience with LangChain, LlamaIndex, orsimilar multi-agent orchestration frameworks.

·      DataParsing & Knowledge Representation: Proven expertise in OCR technologies(e.g., unstructured.io, PaddleOCR) for complex PDF parsing, and strongexperience with Vector Databases (e.g., Milvus, Qdrant, Pinecone) and GraphDatabases (e.g., Neo4j).

·      ProgrammingMastery: Expert-level proficiency in Python (the primary language for the AIstack). Familiarity with Java/Spring Boot is highly preferred to ensureseamless integration with our existing backend ecosystem.

·      LanguageProficiency: Professional fluency in English and Mandarin is mandatory toeffectively collaborate with our diverse technical stakeholders and regionalenterprise clients.

·      ProblemSolving: Strong architectural vision with the ability to translate complexbusiness compliance and expert knowledge into structured AI engineeringpipelines.

The"Alpha" Edge (Preferred & Bonus Qualifications)

·      DomainContext: Previous experience building AI products for Legal, HR, Compliance, orenterprise SaaS。

·      ModelDeployment: Experience with local LLM deployment and inference optimization(e.g., Ollama, vLLM, TensorRT-LLM).

·      MLOps:Familiarity with deploying AI pipelines on cloud infrastructure (AWS/GCP) usingDocker and Kubernetes.

Tanjong Pagar

Hybrid Work Arrangement (2 to 3 days WFH)

Responsibilities

Reservation Duties: (60% – 70% of the time)

●As an inbound reservations agent, you will handle travel reservations and inquiries with suppliers, including hotels, transportation providers, meal vendors, and other service partners in Singapore and other countries, where required.

●Coordinate closely with suppliers to ensure accurate bookings and smooth travel arrangements.

●You will also respond to and manage incoming emails, live chats, and phone calls regarding accommodation inquiries for inbound travels.

●Enter new reservations, changes, and cancellations into various software systems.

●File guest correspondence and other reservation documentation.

●Stay updated on room rates, special offers, and promotions.

●Ensure reservations are processed efficiently and accurately.

●Process payments and send confirmation details to customers.

●Sort out issues related to bookings or reservations.

●Follow up with guests for additional required information for visa requirements or updated passports.

●Act as a liaison between the company and guests to ensure customer satisfaction.

●Provide support to customers who need to amend or cancel reservations.

●Ensure client and guest profiles are properly created, maintained, and updated.

●Monitor room sales and apply selling strategies to increase revenues.

●Maintain a high level of product knowledge to explain services and facilities to clients.

●Work with the Manager to arrange pre-payment to hotels and suppliers.

Travel Host Duties: (30% of the time) unless peak season then can be up to 50% of the time.

●Meet and greet guests at the ferry terminal upon arrival.

●Assist in the advance collection of boarding passes and luggage check-in.

●Assist with customs and immigration clearance.

●Accompany guests onboard the ferry to Batam and hand them over to the team in Batam.

●Engage with guests, answer questions, and explain the next steps in the journey.

●Troubleshoot problems that may arise and remain calm and positive.

Requirements

● Experience as a Reservations officer in an inbound travel agency is needed.

● Flexibility to work on a shift basis, including evenings, weekends, and public holidays.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.