Total 128 Administrative / Clerical job vacancies

Job ID: 20148

• Location: Raffles Place
• Working hours: 8:30 - 4:30 (min 4 times a week)
• Salary: up to $23 per hour (Depending on experiences)

Job Description

• Administrative and research support for Japanese-speaking clients in finance.
• Preparation of client proposal materials (PowerPoint, Excel, Word)
• Support for financial closing tasks (quarterly and annual closing, bookkeeping, etc.)
• Handling internal approval processes (preparation of approval documents, application support, etc.)
• Conducting basic desktop research (market research, information gathering, etc.)
• Support the Clients event and product promotion.
• Researching industry trends, market activities and competitors of Customers’ products and services
• Supporting on sales events and matching businesses for promoting customers’ products and services
• General internal administrative support
• Other back-office related duties as required

Job Requirement

• Japanese language is needed to liaise with Japanese-speaking clients and vendors.
• Basic PC skills (Excel, PowerPoint, Word)
• Ability to perform tasks accurately and carefully
• Experience working in a financial institution is preferred
• Experience supporting financial closing processes is preferred
• Strong skills in document preparation (ability to create clear and compelling proposal materials)
• Experience in research-related tasks
• Ability to work in a stable, long-term capacity

Interested applicants, kindly send your updated resume to Joanne (R21101135) Joanne@pasona.com.sg with the email subject header "Job Application for 20148, Administrative & Accounting Support".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Role Overview

We are looking for a hands-on Admin & Customer Support Executive to manage frontline customer interactions and service operations.

This role requires someone who is highly responsive, organized, and customer-focused, able to handle walk-in customers, service coordination, and admin tasks with strong execution.

Key Responsibilities

1. Frontline Customer Support (Walk-in, Calls, Email)

• Handle walk-in customers in a professional and friendly manner
• Answer incoming phone calls and respond to email enquiries promptly
• Provide clear, accurate solutions and ensure customer satisfaction
• Manage customer expectations and maintain a positive experience

2. Service & Repair Coordination (RMA)

• Coordinate and process RMA (Return Merchandise Authorization) cases
• Manage service tickets, repair cases, and follow-ups
• Track repair status and provide timely updates to customers
• Ensure proper documentation and smooth service flow

3. Appointment & Case Management

• Manage appointment scheduling and service queues
• Ensure all cases are tracked, updated, and closed properly
• Follow up proactively on pending issues

4. Operations & Admin Support

• Maintain accurate repair logs and service records
• Prepare service reports and basic data analysis
• Coordinate with warehouse, technical, and operations teams
• Support daily administrative tasks and documentation

5. Internal Coordination

• Liaise with internal teams (tech, logistics, operations)
• Ensure timely resolution of customer issues
• Escalate critical cases when needed

6. Process Improvement & Customer Experience

• Identify recurring issues and suggest improvements
• Improve SOPs for customer service and repair workflows
• Ensure a consistent, positive customer experience across all touchpoints

Requirements

• 1–4 years experience in customer service, admin, or service center operations
• Experience handling walk-in customers and after-sales support is a plus
• Strong communication and interpersonal skills
• Highly organized, detail-oriented, and responsive
• Able to multitask in a fast-paced environment

Language:

• Fluent in English
• Mandarin is a plus (to support regional customers)

What We’re Looking For

• High execution — fast response, strong follow-through
• Customer-first mindset with a positive attitude
• Calm and solution-oriented under pressure
• Responsible and reliable
• Able to handle both people and process efficiently

Why Join Us

• Fast-growing company with regional exposure
• Frontline role with real impact on customer experience
• Opportunity to grow into operations or customer success

Job Description

• Industry/ Organization Type: Oil & Energy industry
• Position Title: Administrative Executive (HR & Accounts Support)
• Working Location: West – Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5 Days (Monday – Friday, 8:00 AM – 5:00 PM)
• Salary Package: Basic Salary + Transport Allowance + OT + AWS
• Duration: Permanent Role

Key Responsibilities

• Provide comprehensive administrative support to the office and management team, including filing, documentation, record-keeping, and correspondence management.
• Coordinate office supplies, equipment, and vendor services to ensure smooth daily operations.
• Assist in scheduling meetings, preparing agendas, taking minutes, and preparing reports, memos, and other administrative documents as required.
• Maintain accurate records of invoices, payment vouchers, and related documents, and support basic accounts administration for audit and finance purposes.
• Assist in organizing company events, staff activities, and welfare initiatives.
• Support recruitment and HR administrative functions, including job postings, resume screening, interview coordination, onboarding processes, and applicant communication.
• Promote workplace safety, health, and environmental practices while ensuring efficient day-to-day office operations.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Business Administration, Accounting, Human Resource Management, or a related field
• At least 3 years of relevant experience
• Proficient in Microsoft Office applications
• Good organizational and time management skills
• Good communication and interpersonal skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83636 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781