Total 3 Senior Executive level Administrative / Clerical job vacancies

To provide administrative support, feedback, data collection and evaluation of Take-a-Break programme.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Administration & Operations

• Responsible to programme head and division director in all matters pertaining to the administration and streamlining of TAB.

• Handle all Information & Enquiries and conduct assessment to recommend outcome of a referral to TAB as a core responsibility

• Update and manage dashboards

• Suggest practices for the efficient and effective operation and management of services and assist in implementing those policies and practices.

• Responsible for achieving key performance indicators in the client reach, outcomes and impact. This includes completion of progress reports and assisting in data collation, or analysis for planning and reporting purposes in a timely manner.

• Collaborate with and respond to funder on any queries on TAB programme cases.

• Provide administrative support and coverage to other TAB colleagues.

Service Management

• Triage, manage and deploy respite service providers, as relevant to the needs of the clients and caregivers / families.

• Manage working relationship with key stakeholders etc such as mediating between social workers (applying on behalf of clients / caregivers) and service providers

• Find out the needs of the clients/caregivers in the area and collate the data

• Collaborate with funder and appointed service providers to identify service pain points and work towards solutioning.

Networking & Professional Matters

• Network, participate and contribute professionally through work with relevant professionals and stakeholders that involves TAB programme.

• Represent TAB to undertake outreach efforts to referral agencies, community organisations and any other relevant agencies

• Supervise TAB colleagues that may include social worker, programme assistant and social work associate and work with caregivers/clients to offer services to the clients.

Other Duties

• Any other duties as may be assigned from time to time.

JOB HOLDER REQUIREMENT

• A diploma or degree in any discipline related to social sciences or related disciplines

• At least 3 years of relevant working experience in administrative work or managing programmes for people with disabilities. Experience in social service sector preferred.

• Analytical, flexible, resilient and ability to see different perspectives and draw connections

• Confident as an independent worker and a team player

• Good interpersonal skills

About MIJ Hub:

My Inspiring Journey Hub (MIJ Hub) is a leading and rapidly growing private school and non-profit organisation (NPO) dedicated to transforming the lives of individuals aged 4 to 40 with diverse learning needs. Through our comprehensive educational programs, vocational training, and community integration initiatives, we have been creating positive change locally for over 13 years. Our mission is to be the ultimate one-stop centre for the special needs community in the region.

At MIJ Hub, we are pioneers in innovation. By managing multiple for-profit ventures, including a food and beverage (F&B) arm, we generate sustainable income streams that allow us to provide subsidies, ensuring parents and students have access to affordable, high-quality education. Join MIJ Hub and become part of a vibrant, dynamic team committed to driving financial sustainability, fostering inclusivity, and expanding our reach to make a real difference in the community.

Admin & Programme Executive Role 

About the Role:
As an Admin & Programme Executive, you will play a key role in ensuring the centre runs smoothly by managing daily manpower planning and staffing operations. You will be at the heart of coordinating teachers’ schedules, deployments, and attendance to ensure all programmes are well-supported and operationally efficient.

Working closely with Programme Coordinators and the HR team, you will handle real-time staffing needs, resolve last-minute manpower challenges, and ensure seamless communication across teams, parents, and vendors. This role requires someone who is proactive, organised, and able to think quickly in a fast-paced environment where daily operations depend on strong coordination.

You will gain hands-on exposure to operations, manpower planning, and cross-functional coordination, building practical skills in managing centre operations effectively. If you enjoy problem-solving, working with people, and creating structure in a dynamic environment, this role offers a strong platform to grow and make a meaningful operational impact.

Key Responsibilities

• Provides centre-based programme operations and administrative support to ensure smooth daily manpower coordination, student movement, attendance administration, welfare follow-up, and operational readiness across programme activities. Plays a key role in monitoring staffing sufficiency, coordinating manpower adjustments, and supporting the smooth day-to-day running of programme operations. 

• Coordinates programme-related intake, first-day readiness, transition, and withdrawal processes. Ensures relevant student documents and key information are shared with the education team and teachers in a timely manner, supports planning for student entry, and checks staffing/manpower viability with the relevant lead to ensure the student can be safely and appropriately supported from the first day of attendance. Also coordinates transition-out and closure requirements for withdrawals, including handover with finance and internal stakeholders where needed. 

• Coordinate daily manpower deployment across programme spaces and activities to ensure sufficient staffing coverage based on student attendance, support needs, movement requirements, and operational demands. Flag shortages, propose adjustments, and escalate staffing gaps promptly to the relevant lead. 

• Maintain accurate and up-to-date programme operations records, including manpower availability, shift movement, attendance tracking, transport coordination logs, and deployment status. 

• Prepare programme-related attendance records, utilisation summaries, and supporting administrative records required for payroll, finance submission, or internal tracking. 

• Conduct routine operational readiness checks across programme spaces and flag maintenance, safety, cleanliness, and setup issues affecting daily programme operations. 

• Monitor and prepare replenishment requests for programme-use supplies, student daily essentials, and classroom consumables required for daily operations. 

• Coordinate day-to-day student transport movement, communicate same-day changes with parents and transport parties, and support smooth handover and dismissal arrangements. 

• Support programme-based operational coordination for activities, including staffing alignment, attendance tracking, participant movement, and on-ground readiness. 

• Maintain programme-related records, checklists, and supporting operational documentation required for review, audit preparation, or internal monitoring. Only will look at ECDA and MSF related 

• Support daily centre and programme readiness by checking staffing deployment, classroom setup, student flow, and operational preparedness before and throughout the day. Identify staffing gaps or coverage risks early and coordinate with the relevant lead to support timely adjustments. 

• Coordinate with transport vendors and relevant external parties on programme-related student logistics and service matters including but not limited to social worker, allied health professionals and etc. 

• Work closely with Programme Leads, HR, and the Senior Administration & Operations Executive on staffing movement, manpower coordination, operational adjustments, and programme support matters. 

• Track daily operational disruptions, attendance exceptions, staffing gaps, manpower movement issues, and programme coordination concerns, and flag them promptly for action. 

• Provide timely updates on manpower changes, attendance issues, operational disruptions, and programme coordination matters to relevant stakeholders 

• Supports all programme related operational matter working in programme lead/HR and senior admin  

Requirements

• Minimum Diploma qualification

• At least 1 year of relevant working experience in administration or operations

• Proficient in Microsoft Excel (important), Word, and PowerPoint

• Strong spoken and written English (Organised, responsible, and detail-oriented)

• Meticulous with strong attention to detail

• Able to work in a fast-paced and high-pressure environment

• Strong sense of responsibility and accountability

• Willing to learn and develop a good understanding of MIJ Hub’s operations and services

About The Role

The Administrative & Programme Executive will provide support for the successful delivery of the creative arts therapy programme to enhance mental well-being of the vulnerable community. The role requires effective coordination of the programme’s projects and management of their inter-dependencies, and data entry.

Key responsibilities

•     Provide administrative, financial, and operational support to ensure the effective delivery of the charity programmes.

•     Assist in the preparation of presentations, programme evaluation reports, funding acquittals, and follow-up communications to support partnership development with partner organisations and creative arts therapists.

•     Collate and prepare budget reports

•     Support procurement processes and manage donations-in-kind.

•     Compile, maintain, and organise programme data, spreadsheets and statistics.

•     Perform general administrative duties, including filing, scheduling appointments, running errands, and maintaining office organisation.

Technical Competencies

·     Proficient in English with excellent written and verbal communication skills

·     Diploma or Degree from an accredited institution

·     Strong attention to detail and accuracy

·     Strong organisational, administrative skills and time management skills, with the ability to manage multiple tasks and meet deadlines

·     Proficient in Microsoft Office applications, including Excel, Powerpoint and Word.

Core Competencies

·     Take initiative, prioritise tasks and work independently with minimal supervision

·     Ability to work effectively within a small, dynamic and collaborative team environment

·     Receptive to guidance, feedback and continuous learning

·     Strong interpersonal skills, professionalism and sound judgment

Those who require a work permit need not apply.