Total 74 Accounting / Auditing job vacancies

Key responsibilities

• Responsible for test and measurement businesses in the assigned territory.
• Formulate and implement market segments & territory sales plan to achieve growth targets.
• Derive and execute action plans to develop new markets and penetrate accounts.
• Establish strategic partnerships with government organizations, research institutions, universities, and key accounts.
• Coordinate with business units and marketing teams in new product launches and pursue opportunities in emerging technologies.
• Drive continuous improvement in the selling process such as planning, forecasting and productivity.
• Collaborate closely with cross-functional teams to deliver sales objectives.

Job Requirements

(education or experience and skills required to be able to perform this job)

• Degree in Electronic/Electrical Engineering or equivalent.
• Preferably 2-3 years of technical sales/application experience in the test and measurement industries.
• Highly-motivated and success-driven.
• Strong communication and interpersonal skills.
• Strong time management, problem-solving and analytical skills.
• Exercises strong initiatives, assumes ownership and ability to perform under significant pressure.
• Possess a valid driving license with own vehicle.
• Candidates in technical roles / Fresh Graduates with strong aptitude for sales are welcome to apply.

What you will do:

As GSAM - Technical Architect, you will be responsible for Leads design, positioning, and technical execution of advanced thermal and cooling solutions for global data center customers. Acts as a trusted advisor aligning customer requirements with optimized, scalable, and energy-efficient architectures across chiller, liquid cooling, and central plant systems. Partners closely with Global Strategic Account Managers (GSAMs) to align technical solutions with account strategy, drive customer engagement, and accelerate deal conversion. Serves as a global customer advocate, ensuring alignment between customer needs, solution delivery, and long-term partnership objectives.

How you will do it:

• Architect end-to-end thermal solutions (air-cooled, liquid cooling, hybrid systems) aligned with hyper scale and colocation requirements
• Translate customer technical requirements into optimized system designs, including capacity modeling and performance trade-offs
• Lead technical components of proposals, including system architecture, energy efficiency modeling, and solution differentiation
• Partner with Global Strategic Account Managers (GSAMs) to align solution strategy with account priorities, customer engagement plans, and pipeline development
• Serve as a global customer advocate, representing customer requirements internally across engineering, product, and operations to drive alignment and delivery
• Lead and support program management of complex, multi-region data center initiatives, ensuring coordination across stakeholders, timelines, and deliverables
• Support pricing and commercial strategy through technical value articulation (TCO, PUE, lifecycle cost)
• Act as technical interface between customer engineering teams and JCI product/engineering organizations
• Drive innovation adoption(e.g., high-density liquid cooling, advanced chillers, heat reuse)
• Operating Rhythms
• Joint engagement with GSAMs in strategic account planning, global customer governance, and executive technical discussions
• Lead global customer advocacy forums to align technical roadmaps, performance expectations, and long-term partnership objectives
• Program management cadence across large-scale deployments, ensuring alignment on scope, schedule, and delivery milestones
• Technical design workshops with customers focused on future state architectures and AI workloads
• Proposal development cycles with cross-functional engineering, product, commercial teams, and GSAM leadership
• Quarterly solution and program reviews aligned to customer roadmap, capacity plans, and technology evolution
• Ongoing engagement with product teams to influence roadmap based on customer requirements.

What we look for:

• Bachelor’s degree with10+ years of proven experience in data center cooling systems (chillers, CDU,CRAH/CRAC, liquid cooling).
• Expertise in thermal system designand capacity planning.
• Strong background in energy efficiencyoptimization (PUE, WUE, sustainability targets).
• Skilled in global customeradvocacy and stakeholder management.
• Experience in program and project management across complex, multi‑region deployments.
• Knowledge of hyperscale and colocation standards.
• Ability in technical sales and solution positioning in partnership with GSAM organizations.
• Proven cross‑functional leadership
• across engineering, sales, and operations.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

• Processed staff claims, expenses, invoices, and accounting entries in finance systems.

• Supported month-end closing activities, financial reporting, and reconciliation tasks.

• Maintained fixed asset records and assisted with lease accounting entries.

• Performed GST reconciliation and ensured compliance with accounting regulations.

• Assisted external audit processes by preparing required documentation and responses.

• Supported regional treasury operations including inter-company interest calculations and tax documentation tracking.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a well-established MNC specializing in precision manufacturing and engineering solutions, supporting customers across various industries globally. Due to their current expansion plan, they are looking for a Key Account Specialist (Entry Level) – Engineering to join their commercial team. They are located in the (West) – easily accessible.

Responsibilities for Key Account Specialist (Entry Level) :

• Manage assigned customer accounts and act as the main point of contact for commercial matters

• Coordinate RFQs, quotations, costing submissions, and follow-up activities

• Support account growth through new program opportunities and product expansion initiatives

• Liaise with engineering, operations, quality, and production teams on customer requirements

• Track project milestones, sample builds, engineering deliverables, and program timelines

• Coordinate customer requests, project updates, and issue follow-ups across multiple manufacturing sites

• Support new product introduction (NPI) activities and project handovers to operations

• Maintain quotation records, sales pipelines, account documentation, and forecasting updates

• Monitor customer complaints, corrective actions, and resolution progress with internal teams

• Assist in preparing business proposals, account reviews, presentations, and commercial reports

• Support cross-site coordination activities involving Singapore, Malaysia, and China operations

• Follow up on opportunity pipelines and support conversion of projects into mass production programs

Requirements:

• Diploma or Degree in Engineering, Business, or related discipline

• Candidates with 1–3 years of relevant experience in account management, sales coordination, customer support, or manufacturing environments are advantageous

• Exposure to precision plastics, tooling, Electronic Manufacturing Services (EMS), or contract manufacturing industries will be an added advantage

• Familiar with RFQ processes, quotations, project coordination, and customer support functions

• Training Provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: job•@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Location: Lavender

Employment Type: Full-time

Working Hour: Mon - Fri, 8.30am - 5.30pm

Our client, is an established accounting firm that is part of an international network of independent accounting and consulting firms. They are seeking an Audit Compliance & Technical Manager who will be responsible for leading and executing risk-based internal audits to evaluate the effectiveness of internal controls, governance processes, and risk management frameworks. This role provides independent and objective assurance to senior management and the Board, ensuring compliance with regulatory requirements and organisational policies.

Key Responsibilities

• Perform continuous monitoring of compliance and independence requirements in accordance with ACRA’s Code of Ethics and internal firm policies.
• Oversee the annual compliance declaration process, including confirmations, documentation, and tracking of regulatory obligations.
• Assess potential compliance risks, recommend mitigation strategies, and stay informed of updates to regulatory and professional standards.
• Assist in the development, implementation, and maintenance of the System of Quality Management (SoQM) in compliance with SSQM 1 requirements.
• Establish, review, and enhance SoQM controls, policies, monitoring activities, and remediation procedures.
• Strengthen the firm’s overall compliance, risk management, and audit quality frameworks through continuous improvement initiatives.
• Provide technical support and advisory on audit methodology, professional standards, and quality control matters.
• Evaluate findings from internal reviews and inspections, recommend corrective measures, and enhance audit processes, tools, and best practices.
• Supervise and mentor internal audit executives or associates.
• Review audit workpapers and ensure audit quality standards are maintained.

Requirements

• Degree in Accountancy, Finance, Business, or related discipline.
• Professional certification such as CIA, CPA, ACCA, or equivalent preferred.
• Minimum 3 years’ experience in audit, compliance, or technical accounting.
• Strong knowledge of auditing standards, regulatory compliance requirements, and quality control frameworks.
• Excellent analytical, communication, and leadership skills with the ability to train and guide audit teams.

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Job Summary:

The Key Account Customer Sales Support is responsible for supporting end-to-end sales andservice processes for high-value key accounts. This role combines operational coordination, customer relationship management, and cross-functional collaboration to ensure seamless execution of logistics solutions. The incumbent will act as a bridge between sales, operations, and clients, driving customer satisfaction and supporting business growth while maintaining operational efficiency.

Key Responsibilities:

1. Strategic Sales Support & Solution Coordination

• Translate customer requirements into actionable sales support plans and service proposals in collaboration with solutions and operations teams.
• Develop standardized support frameworks for key accounts, ensuring alignment with company profitability and service goals.
• Collaborate with Sales, Product, and Operations teams to identify upsell and cross-sell opportunities for key accounts.
• Conduct feasibility assessments and cost-benefit analyses to support customer solution decisions.

2. Project Implementation &Cross-Functional Coordination

• Oversee the onboarding and implementation process for new key accounts, ensuring timelyand accurate setup of services.
• Coordinate with internal departments (IT, Warehousing, Transportation, Customs, etc.) toresolve customer-specific operational issues.
• Establish service review protocols, escalation procedures, and post-implementationfollow-ups to ensure client satisfaction.

3. Operational Support & Process Improvement

• Support the standardization of operational workflows for key accounts, embedding best practices in order management, shipment tracking, and exception handling.
• Participate in continuous improvement initiatives to reduce response times, improve service accuracy, and enhance account scalability.
• dentify manual or repetitive tasks in customer support processes and recommend automation or system enhancements.

4. Stakeholder & Client Relationship Management

• Act as the primary operational contact for key account customers, addressing inquiries,resolving issues, and managing expectations.
• Support contract and pricing negotiations by providing accurate operational data and service feasibility inputs.
• Manage day-to-day relationships with key accounts, serving as the escalation point for service or execution issues.

Requirements:

• Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or a related field.
• 5+ years of experience in logistics, supply chain, contract logistics, freight forwarding, or customer sales support.
• Experience in key account management and customer implementation is highly preferred.
• Strong knowledge of warehousing, transportation, freight forwarding, customs, and supply chain operations.
• Ability to coordinate end-to-end logistics support and operational processes for key accounts.
• Strong analytical and problem-solving skills.
• Excellent project coordination and stakeholder management abilities.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Strong communication and presentation skills.
• Experience supporting regional or multinational key account customers.
• Experience in e-commerce, high-tech, healthcare, retail, or manufacturing supply chains is a plus.

Our client is a well-established MNC specializing in precision manufacturing and engineering solutions, supporting customers across various industries globally. Due to their current expansion plan, they are looking for a Key Account Specialist (Entry Level) – Engineering to join their commercial team. They are located in the (West) – easily accessible.

Responsibilities for Key Account Specialist (Entry Level) :

• Manage assigned customer accounts and act as the main point of contact for commercial matters

• Coordinate RFQs, quotations, costing submissions, and follow-up activities

• Support account growth through new program opportunities and product expansion initiatives

• Liaise with engineering, operations, quality, and production teams on customer requirements

• Track project milestones, sample builds, engineering deliverables, and program timelines

• Coordinate customer requests, project updates, and issue follow-ups across multiple manufacturing sites

• Support new product introduction (NPI) activities and project handovers to operations

• Maintain quotation records, sales pipelines, account documentation, and forecasting updates

• Monitor customer complaints, corrective actions, and resolution progress with internal teams

• Assist in preparing business proposals, account reviews, presentations, and commercial reports

• Support cross-site coordination activities involving Singapore, Malaysia, and China operations

• Follow up on opportunity pipelines and support conversion of projects into mass production programs

Requirements:

• Diploma or Degree in Engineering, Business, or related discipline

• Candidates with 1–3 years of relevant experience in account management, sales coordination, customer support, or manufacturing environments are advantageous

• Exposure to precision plastics, tooling, Electronic Manufacturing Services (EMS), or contract manufacturing industries will be an added advantage

• Familiar with RFQ processes, quotations, project coordination, and customer support functions

• Training Provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: job•@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a well-established MNC specializing in precision manufacturing and engineering solutions, supporting customers across various industries globally. Due to their current expansion plan, they are looking for a Key Account Specialist (Entry Level) – Engineering to join their commercial team. They are located in the (West) – easily accessible.

Responsibilities for Key Account Specialist (Entry Level) :

• Manage assigned customer accounts and act as the main point of contact for commercial matters

• Coordinate RFQs, quotations, costing submissions, and follow-up activities

• Support account growth through new program opportunities and product expansion initiatives

• Liaise with engineering, operations, quality, and production teams on customer requirements

• Track project milestones, sample builds, engineering deliverables, and program timelines

• Coordinate customer requests, project updates, and issue follow-ups across multiple manufacturing sites

• Support new product introduction (NPI) activities and project handovers to operations

• Maintain quotation records, sales pipelines, account documentation, and forecasting updates

• Monitor customer complaints, corrective actions, and resolution progress with internal teams

• Assist in preparing business proposals, account reviews, presentations, and commercial reports

• Support cross-site coordination activities involving Singapore, Malaysia, and China operations

• Follow up on opportunity pipelines and support conversion of projects into mass production programs

Requirements:

• Diploma or Degree in Engineering, Business, or related discipline

• Candidates with 1–3 years of relevant experience in account management, sales coordination, customer support, or manufacturing environments are advantageous

• Exposure to precision plastics, tooling, Electronic Manufacturing Services (EMS), or contract manufacturing industries will be an added advantage

• Familiar with RFQ processes, quotations, project coordination, and customer support functions

• Training Provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: job•@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Our client is a well-established MNC specializing in precision manufacturing and engineering solutions, supporting customers across various industries globally. Due to their current expansion plan, they are looking for a Key Account Specialist (Entry Level) – Engineering to join their commercial team. They are located in the (West) – easily accessible.

Responsibilities for Key Account Specialist (Entry Level) :

• Manage assigned customer accounts and act as the main point of contact for commercial matters

• Coordinate RFQs, quotations, costing submissions, and follow-up activities

• Support account growth through new program opportunities and product expansion initiatives

• Liaise with engineering, operations, quality, and production teams on customer requirements

• Track project milestones, sample builds, engineering deliverables, and program timelines

• Coordinate customer requests, project updates, and issue follow-ups across multiple manufacturing sites

• Support new product introduction (NPI) activities and project handovers to operations

• Maintain quotation records, sales pipelines, account documentation, and forecasting updates

• Monitor customer complaints, corrective actions, and resolution progress with internal teams

• Assist in preparing business proposals, account reviews, presentations, and commercial reports

• Support cross-site coordination activities involving Singapore, Malaysia, and China operations

• Follow up on opportunity pipelines and support conversion of projects into mass production programs

Requirements:

• Diploma or Degree in Engineering, Business, or related discipline

• Candidates with 1–3 years of relevant experience in account management, sales coordination, customer support, or manufacturing environments are advantageous

• Exposure to precision plastics, tooling, Electronic Manufacturing Services (EMS), or contract manufacturing industries will be an added advantage

• Familiar with RFQ processes, quotations, project coordination, and customer support functions

• Training Provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: job•@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Job Overview

We are seeking a proactive and customer-focused Operations Executive to manage end-to-end Import and Export operations, ensuring shipments are executed accurately, efficiently, and in compliance with customer SOPs and company standards. This role serves as the key liaison between customers and internal teams, driving operational excellence, resolving service issues, monitoring performance through KPI reporting, and supporting continuous process improvements.

5.5 days week
Location: Alps Ave

Key Responsibilities

Operations & Shipment Management

• Manage and coordinate the complete import and export shipment lifecycle for assigned customer accounts.
• Ensure all shipment activities are executed accurately, on time, and in accordance with customer SOPs and operational requirements.
• Implement and onboard new customer processes and operational workflows.
• Coordinate closely with customers and internal departments to ensure seamless shipment execution.
• Monitor daily operations and proactively identify and resolve potential service disruptions.

Customer Relationship Management

• Act as the primary point of contact for customers and internal stakeholders.
• Build and maintain strong customer relationships through responsive and professional service.
• Handle customer enquiries, operational issues, and complaints effectively and in a timely manner.
• Ensure prompt communication and follow-up on customer requests and shipment updates.

Performance Monitoring & Continuous Improvement

• Prepare KPI reports and operational performance reviews for customers.
• Participate in customer review meetings and present operational performance data when required.
• Analyze operational trends and identify opportunities for process enhancements and service improvements.
• Recommend and implement corrective actions to improve efficiency and customer satisfaction.

Commercial & Financial Support

• Prepare ad-hoc quotations and pricing proposals for customers.
• Monitor customer payment status and follow up on outstanding invoices.
• Investigate and resolve payment discrepancies in collaboration with relevant stakeholders.
• Support cost management initiatives and minimize operational errors and Cost of Quality incidents.

Compliance & Governance

• Ensure compliance with company policies, customer requirements, and regulatory standards, including AED compliance.
• Maintain accurate documentation, SOP updates, and process alignment across the team.
• Support staff training and knowledge sharing on operational procedures and customer requirements.

Additional Responsibilities

• Prepare operational data and reports for customer business reviews.
• Support team objectives and contribute to overall operational excellence.
• Perform any other duties assigned by management.

Requirements

• Diploma or higher qualification in Logistics, Supply Chain Management, Business, or a related discipline.
• Minimum 2 years of experience in freight forwarding, logistics operations, import/export coordination, or customer service within the logistics industry.
• Strong understanding of air freight operations and shipment processes.
• Excellent communication, interpersonal, and stakeholder management skills.
• Proven ability to manage customer enquiries, complaints, and operational issues independently.
• Strong analytical and problem-solving capabilities with the ability to translate data into actionable insights.
• Proficient in Microsoft Excel, Power BI, and other data analytics tools.
• Experience with digital automation tools such as Power Apps or similar platforms is advantageous.
• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
• Demonstrated commitment to continuous improvement and service excellence.
• Effective team player with a proactive and adaptable mindset.