Operations Director
We are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution.
The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety.
Key Responsibilities
Operational Leadership
Lead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services
Take full ownership and accountability for operational outcomes, service levels, and team performance
Manage and optimise end-to-end supply chain and logistics operations
Identify operational gaps and implement improvements to enhance productivity and efficiency
Performance & Process Optimisation
Analyse operational data and KPIs to drive continuous improvement and informed decision-making
Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality
Implement process improvements to enhance operational effectiveness and scalability
Team Leadership & Development
Build, mentor, and develop a strong operations team while fostering collaboration and accountability
Continuously elevate team capability and performance through coaching, training, and clear expectations
Promote a high-performance culture focused on operational excellence
Safety & Customer Excellence
Requirements
Minimum 15 years of relevant experience in one or more of the following industries:
Food Service
Culinary
FMCG
Cold Chain / Cold-room
Food Manufacturing
Strong experience in operations management, supply chain, and operational improvement
Hands-on leader who is comfortable working closely with operations teams on the ground
Proven experience in warehouse management within the relevant industries listed above
Demonstrated experience in people leadership, mentoring, and team development
Experience working as part of a management team, contributing both strategically and operationally
Solid experience in budgeting, financial planning, and cost optimisation
Strong problem-solving ability, adaptability, and results-oriented mindset
Experience in the food service or culinary industry
Bachelor’s degree in Supply Chain Management or a related discipline preferred
Proficiency in operational systems and software tools is a plus
Additional Information
Salary: Up to SGD 12,000 basic + $100 mobile allowance + AWS + Variable Bonus
Working Hours: Monday to Friday, 8:30 AM – 5:30 PM
Candidate must be comfortable with hands-on operations
